15 Princess Ruby Princess Cruise Reviews for Romantic Cruises to Hawaii

My wife and I wanted a "special" trip for our 50th anniversary. We have been cruising for 40 years now and enjoy the experience. We elected to go to Hawaii and wanted a round trip cruise. That fact limited us to only two ... Read More
My wife and I wanted a "special" trip for our 50th anniversary. We have been cruising for 40 years now and enjoy the experience. We elected to go to Hawaii and wanted a round trip cruise. That fact limited us to only two cruise lines Princess and Carnival. The wife said to look at the trip as a celebration not a vacation. We thought since both lines belonged to the Carnival corporation the Princess cruise would be a little more upscale. We chose a Club Class Mini-Suite and air transportation arranged by Princess. The Club Class upgrade included Priority Boarding, I expected the same benefits as Carnival's Faster-2-Fun boarding. Not so, just a different check-in desk. No priority room preparation, no quick luggage delivery, no priority on excursions, and no speedier disembarkation. I'm sure Princess has a target cliental. If that is the case, my wife and I do not fit the criteria. As I said we were celebrating 50th years of marriage and are not all that young. However, we are young at heart, able to walk, like to smile, and do not believe the way to elevate your social stature is to belittle the ship's staff. We found a majority of the passengers were not smiling, used a cane or walker, were rude, and ready to complain about any topic. There were some great things on the ship in spite of the depressing overall attitude of many passengers. The Club Class dining venue was a shining star of service and attitude. Our cabin steward was excellent and kept the cabin in pristine order at all times. Maybe our expectations were just set too high. We expected to "Come Back New". We came back looking for a "Fun Ship". Read Less
Sail Date April 2019
The cruise was fabulous. Truly magical! My only complaint was that sometimes the toilet flushed and sometimes it did not. It was a system wide problem and Princess compensated us for our trouble. Still, it was annoying. The dining ... Read More
The cruise was fabulous. Truly magical! My only complaint was that sometimes the toilet flushed and sometimes it did not. It was a system wide problem and Princess compensated us for our trouble. Still, it was annoying. The dining was wonderful! Food was delicious and our waiter Aurelia and Asst. waiter Lido went out of their way to provide service that went above and beyond. The shows were quite nice. Some of the guest entertainers were not to our taste. They were good, but they played a selection of music that was designed for people in their 80s. Movies under the Stars was great and not too cold. Blankets were provided upon request. The Naturalist onboard was an interesting and engaging speaker. The guest lecturer spoke on Olympic games and the Nobel Prizes. He offered some unique tidbits of information and had personally met many of the people he spoke about. We only booked 3 shore excursions through the ship. One of them was for a tour of the Bishop Museum. Unfortunately, the tour was cancelled and no reason given even though it was listed as sold out. Sadly, we were not informed of the cancellation until 2 days beforehand. By that time most of the excursions were already booked so we had to settle for a less than optimal tour. The best shore excursion was snorkeling in Nawiliwili. The company took pains to keep everyone safe and to make sure everyone was enjoying themselves. Ensenada was both safe and fun. We took a locally operated 45min harbor tour through Juanitos (located right along the ocean walk) for $2,50 per person. It was a great deal and got to see sea lions VERY close up (within 7 feet of them). Overall it had a few bumps in the road, but was still a fabulous cruise and would happily do it again! Read Less
Sail Date April 2019
Chose the cruise as part of our 50th wedding anniversary celebration. Princess staff graciously met us at LAX and settled us in a taxi for the ride to Long Beach for a pre-cruise overnight in the Long Beach Hyatt. Good comfortable ... Read More
Chose the cruise as part of our 50th wedding anniversary celebration. Princess staff graciously met us at LAX and settled us in a taxi for the ride to Long Beach for a pre-cruise overnight in the Long Beach Hyatt. Good comfortable accommodations, helpful staff and located convenient to walking around a harbor and downtown. Transport to San Pedro port and Princess embarkation were excellent. We had sailed the Ruby previously and were looking forward to repeating a pleasant voyage. The cabin was completely ready when we arrived brightened with new carpeting.Lacking was the Lotus Spa hair conditioner previously provided as part of the amenities for Elite Level passengers. Other Elite passengers noticed the absence, as they too didn't bring their own; an example of Princess trying to save a nickel. The only other cabin problem was the lack of hot water for showers on the last 3 days of the cruise, including debarkation morning. Calls to customer service resulted in only temporary fixes.On the positive side a broken spring on the room safe door hinge was fixed withing hours after reporting it. Were this our first Princess cruise, it likely would be our last because of irregular (one time wretched) food quality, apparent under staffing in dining rooms, and too many staff who don't acknowledge or initiate customer greetings. In anytime dining many dinners were well prepared, if overly salty. Probably the most wretched dinner I have had was a veal dish that had 2 slabs of meat with the consistency of a roofing shingle. In the same meal the dessert was a samosa consisting of tropical fruit and macadamia nuts accompanied by a mint dip. The samosa was like a greasy empanada, and the mint tasteless. The number of serving staff was deficient. Too many meals that started between 6:00-6:30 ended up taking 2+ hours, ruining evening entertainment plans. Lido deck server seemed smile less and conveyed a demeanor that suggested they would rather be elsewhere. Elsewhere, staff met the standards of our prior Princess experiences. Bar servers, especially in the Skywalkers Platinum/Elite lounge were among the best we have experiences. Passenger Services staff were thorough and followed-up on issues. On this category of ship you aren't going to find water slides and climbing walls. But, there are on-board activities to suite most interests. Why Princess continues the pretense of a dress code for dinner is beyond me. A man dressed in cargo shorts was seated in the Michelangelo dining room on a casual dress evening. I doubt that they meet the dress code for "smart casual." .And finding one's way around can be a challenge. Ship maps in public areas contradict each other, even other maps only a few feet away. Example, locations of laundromats. The entertainment was among the best that we have enjoyed on Princess with new stage shows presented by very talented singers, dancers, musical ensemble. In lounges, however, too many events ran over scheduled stopping time, thereby delaying the next program. We especially enjoyed the Walker Black Duo. We were less enthusiastic about Mary Simon, guitarist, who shared too much personal angst in her own compositions. We left midway in a second session. The party band Main Offenders seemed to mistake loudness for talent, perhaps to cover their singer's limitations. We enjoyed all of the comics, and the vocalist Teacake. Providing a delightful Pacific island musical ambiance were Tiki Dave & Leialoha. I was less impressed by naturalist Mark Harris, whose presentations lacked thoughtful development around their topic.Typically there were 3 sub-topics under a main topic. But, nothing tied them together to walk away with feeling, "Gee, I really learned something." We enjoyed all the ports. A helicopter ride on Kauai with Blue Hawaiian Helicopters was a highlight. I flew with them on the Big Island in 2005. They still set the standard of excellence for helicopter excursions. It was my wife's first; she didn't want it to end. Whale watching at Maui was disappointing. The company seems to have had a fixed area to cover. All that we can say is that we saw the backs of a coupe of whales. Later in the day a companion on a snorkel excursion reported that they saw quite a bit of whale activity at the other end of the bay. On the Big Island, the excursion to the lava fields was interesting, as we got a good impression of how the island was formed. Disappointing on the Honolulu harbor excursion was food quality. Vegetables seemed under cooked, and perhaps contributed to stomach distress felt later that night. Also excursion meeting arrangements were poorly handled in Terminal 11. Our group assembled on time, but were delayed 25 minutes in being shuttled to the excursion boat.It was difficult for several people with mobility disabilities, as there were no seats. A security supervisor chewed out one of his staff who offered "his" chair to a man much in need. We stayed on the ship in Ensenada. Since we have lived and traveled extensively in Mexico, a packing day was in order. After 4 sea days over to Hawaii and 5 sea days back, and several books read, we were ready to return home with good memories and several noted above that shouldn't have occurred on Princess and hopefully will not repeat. Debarkation through port facilities was smooth and well managed. Read Less
Sail Date March 2019
We’ve sailed with Princess in the past and know we will get a high quality ship and experience. Our recent cruise from LA to Hawaii and back was no different. Beautiful ship, comfortable mini-suite, fun activities, terrific crew, and a ... Read More
We’ve sailed with Princess in the past and know we will get a high quality ship and experience. Our recent cruise from LA to Hawaii and back was no different. Beautiful ship, comfortable mini-suite, fun activities, terrific crew, and a bunch of food. It took 4 days to get to Hilo. We visited Hilo, Honolulu, Kauai and Maui. Then 5 days to Ensenada, Mexico and one final day to LA. The boarding and disembarkation processes were very smooth. All of the islands were beautiful & offered different sites. Hilo is full of volcanoes. Honolulu has Pearl Harbor and Luaus. Kauai has waterfalls and beaches where movies were filmed. Maui is the nicest. Nice downtown near the port with plenty of shops. Would recommend Kimos for lunch. Right on the Pacific, great fish tacos and a huge Ice cream cake desert. Ensenada was a disappointment though. Not much to see or do. Read Less
Sail Date March 2019
Celebrating our 50th anniversary -- always wanted to cruise to Hawaii! Long days at sea -- special!! I have to admit after reading a number of reviews of the Ruby I was unsure if we chose the right ship - so we decided to make the best of ... Read More
Celebrating our 50th anniversary -- always wanted to cruise to Hawaii! Long days at sea -- special!! I have to admit after reading a number of reviews of the Ruby I was unsure if we chose the right ship - so we decided to make the best of it. Which we did - sure it's not perfect but so much of what I had read seemed to have been fixed or I just didn't notice. Flew in the day before staying in Long Beach at the Hampton -- the service and room was wonderful. Great area with small restaurants right across the street. Got a Lyft to the port the next day which took over a half hour. Embarkation was disappointing as I felt like they were herding cows -- "go there, go here" and some of the workers were rude even yelling at us for going where we were told to go!! So it wasn't a good start. Disembarking was better but they need more porters as my husband had to go outside the terminal to get someone to help with the luggage. We had a balcony room on deck 10 -- the balcony was the biggest we've ever had. The room was very nice/clean - closet was huge. Lots of room to store things. The BED was the most comfortable we've ever had on a cruise. Our room steward was so helpful and kept our room clean daily -- and our sheets were changed at least three times during our 15 days onboard. Food was the most disappointing - only ate in the dinning room four times -- food wasn't anything to write home about so we ate at the buffet that way we could try some things and then go back to get what we liked. The service in the dinning room was great but unfortunely very slow getting the food out. Service in the Horizon Court (Lido Deck) was very good and attentive. There was alot to do onboard - some of our highlights were -- Mark Harris a Naturalist who had so much to share about the ocean, birds, etc. The Walker Black Duo - a husband/wife team who did a fabulous job night after night singing in different lounges. Enjoyed a number of movies "under the stars" -- they provided blankets, popcorn, pizza and cookies!! They ran a number of movies and concerts during the day too. Shore excursions -- Hilo - Volcanoes National Park - Kilauea -- so worth the trip. Never heard of this before but there was a free shuttle to Wal-Mart!!(I believe it was provided by Roberts Hawaiian Tours.) After our tour we jumped on the shuttle (10 minute drive) to purchase souvenirs and macadamia nuts! Oahu - Island Safari Jeep Tour -- wow!! A 6 hour private tour of the island. Our guide was Sean who had a great personality and certainly knew the island. For lunch we stopped at Giovanni's food truck and ordered the most amazing garlic shrimp! Kauai - Journey to Waimea Canyon (Roberts Hawaii tour). Nani was our bus driver - very entertaining and knowelable. Waimea Canyon is a must see - Grand Canyon of the Pacific. Maui - Whale Watching Tour - so cool -- humpback whales. After the tour we stayed in town (which has a lot of little shops) then took the tender back to the ship. Ensenada - disappointed that the ship had to stop here. We did take a shuttle to town - not impressed at all! Walked back to the pier and were glad to get onboard. So overall our cruise onboard the Ruby was "special"!! Read Less
Sail Date March 2019
My wife and I saved for 5 years to book this cruise for our 25th anniversary, we had taken 10 cruises before, since getting married and we were expecting nothing but the best, since we went first class all the way, including booking the ... Read More
My wife and I saved for 5 years to book this cruise for our 25th anniversary, we had taken 10 cruises before, since getting married and we were expecting nothing but the best, since we went first class all the way, including booking the Owner's Suite. Much of the cruise was fantastic, as was the staff, and special thanks to the Captain, who did our renewal of vows, and was very personable to us and all of the passengers. The shows were very good, although too crowded to get a seat unless you arrived at least a half hour before, and the tours were reasonable, although short. The food was well prepared; although the menu is more suited for those who enjoy fish than for those who do not. There are other options, but the chef leans towards fish menus. The minor disappointments were the complete failure of the photography staff to ever come to tables at our end of the restaurant on formal nights, the lack of table entertainment by the wait staff (Little magic tricks) which are common on other cruise lines, and the lack of folded towel animals on our bed at night without asking. Little things I know, but these little things add a smile on a trip. The really big failure though was the water quality. I had expected that in booking the Owner's Suite, with the Jacuzzi Tub, that my wife and I might actually be able to spend some time in that tub, at least once in the 15 days...WRONG!!! The water that came out of that tub was filthy, and filled with brown foam. Every day, for 15 days, we asked them to clean the jets. I told them that if they could even get us one day of clean water out of the jets, we would sail with Princess again. I did not ask for compensation, I just wanted at least one day of water clean enough that my wife was willing to get in the tub and that I knew the water supply was safe for drinking and food preparation. They came, they cleaned, they left, and still the water came out filthy. According to a steward on the ship, this was a common problem with the Suites, but the environmental officer, and the corporate office deny this. My concern is that if cleaning the jets did not fix the problem, then where is this gunk coming from. Is it in the same main water supply they use to prepare food? The environmental officer says the water passes their safety tests; of course, I would not expect them to admit anything else. After stewing about this for 6 months, I finally decided to write to Princess and complain. I did not ask for anything, I just wanted to vent, and expected them to at least be sincere in their apology and indicate concern over the problem, with perhaps a statement like "We will follow through to assure this problem is corrected". NO WAY!!! All I got was that they never heard of this problem from anyone else, and if I book again with them by a certain date (About a year) that they would give me a $1500.00 credit each to me and my wife. We paid over $17,000.00 for this suite, not to mention airfare and hotels getting there, and other expenses. All totaled, over $25,000.00 for a once in a lifetime cruise, and all they can say is we will give you this small credit if you book with us again? I will never again be able to afford what we thought we would be getting on this cruise, and they try to turn my bad experience into a booking opportunity? Be warned, don't waste your money on a room with a whirlpool tub, and only drink bottled water regardless of which room you book. Read Less
Sail Date February 2016
We've sailed the Ruby several times before and glowingly. This trip which features 4 days at sea from LA to Hilo, then Honolulu, Kauaii, and Maui on successive days and then 4 days back to Ensenada and a final sail up to San Pedro, ... Read More
We've sailed the Ruby several times before and glowingly. This trip which features 4 days at sea from LA to Hilo, then Honolulu, Kauaii, and Maui on successive days and then 4 days back to Ensenada and a final sail up to San Pedro, Port of LA. If you enjoy the solitude and lack of regimen then this is for you. Hawaii as a port of call is top drawer with very much somehthing for everyone----and unlike the Caribbean ports.......an unmatched beauty with a omnipresent feel good vibe. Oh- And Volcanoes too. The Ruby joined the fleet 7-8 years ago and is looking a little long in the tooth....but clearly Princess/Carnival is aware. New beds went in recently, and they are terrific. Whether ship is rockin' and rollin' (2-3 days of the journey) or on ice like seas (1-2 days) the bed is a comfortable key to the stateroom For those with a balcony, there's no better sleeping potion than opening the balcony doors to a starry night and letting the crashing wave send you into a polynesian sleep. The stateroom steward was top drawer. Made a speical towel puppet of two swans for our anniversary. Seldom seen, never heard, he was super. The FOOD on the RUBY is decidedly the best we have had on a princess vessel in 10 years. The menus have changed to a wider variety and the preparations, notably FISH and PASTA are up a gigantic notch. The fettucine alfredo on all Princess menus is among the very best in the seven seas. Our waiter and busman combo which took us a couple nights to find, were spot on. They knew our likes and dislikes. Went out of their way to get us samples and/or mini portions so we could try a multiple of offerings........in general a really delightful dining experience. Ditto breakfast in the Da Vinci and lunch therer as well...... We only visited the buffet at the Horizon court up top. IT's pretty much the same buffet as other Princess vessels and food of all kinds for all tastes. We prefer the dining room ANY TIME dining. A couple of things come to mind in need of fixing........the carpets are looking a tad tired and worn both in common rooms and in the state room; the casino (our judgment is the Princess slots are the tightest on the 7 seas) slots are old and considerably behind the new contemporary (gaming style) sots. It's a busy part of the ship on a long cruise such as ours especially on a chilly or bumpy day. Deserves some upgrading. All the various activities from bingo to the diamond vision movies and video concerts out on the deck, from the ball room dancing, and hawaiian band in the atrium were entertaining. we didn't have an opportunity to see the individual featured performers as our dining time conflicted with their shows.----nothing ventured, we've seen most before. A group of children from HILO came on board from a dance studio there and performed a 4 5 minute tribute to Hawaii, the hula, the nuances of the Hawaiian dance. An exceptional show. Engineering wise Captain Cook took us out of San Pedro deftly and was underway when a passenger took ill and the ship had to return to meet the coast guard off of Catalina Island at night and off load the ill individual. The Captain assured us it would not affect the journey that lay before us........and it didn't. He was back in the shipping lanes an hour later and making up time. Ports of call: what more can you ask than the volcanos of the Big ISland, the charm, history and market place of Honolulu; the colorful traditions of Kauaii and the jaw dropping beauty of Maui. We even had a school of whales that winter in Mauii harbor entertain us with breathtaking leaps and belly flops. WE seldom take the ship's tours on the ports of calls as large groups in big buses are a turn off for us.... preferring smaller local tour operators that can change itineraries depending upon interests and or food requests or even personal hobbies.....and find more out of the way spots. During this cruise we enjoyed small tour groups in both Hilo and Honolulu. They are easily found, and many endorsed on Trip Advisor. Both were terrific. More costly than the ship tours in most cases....but terrific. Ensenada is a big city on the coast of Mexco. It is similar to all port towns (Nogales/Puerto Vallarta/Acupulco etc) A major change from HAWAII. If you're interested in medicines, alocohol there's copious liquor stores and pharmacies. The little children around the wharf have little tiny bead work and will hound you until you leave for the port and the safety of the ship. A day in Ensenada is a day in touristy Mexico. Ditton 20 minutes. Ruby Princess remains one of our favorites of the fleet. Read Less
Sail Date January 2016
will do this itinerary until they stop offering it. love it. sea days, relaxation, pastry chefs just over the top, xlnt, plentiful. delicious. world class. thats just the pastries. beynd words, day after day. the bedding and pillows ... Read More
will do this itinerary until they stop offering it. love it. sea days, relaxation, pastry chefs just over the top, xlnt, plentiful. delicious. world class. thats just the pastries. beynd words, day after day. the bedding and pillows have improved over last few trips. way more comfortable. the pillows are substantial and feel like down feathers, firm. not spongy non entitites like you get a comfort inn. like used to be. internet still silly slow. but with the satellite oh well. does no good to complain. toilets still intermittently stopping. i was told they were designed to do that---occasionally stop. really. so not beyond princess staff to insult its passengers' intelligence. generally staff is nice. the pervading complaint ringing throughout the trip is dining for 2. all the small tables for 2 are several, but all placed within 18 inches of each other in a row, lining a wall with a long bench seat. impossible to have a romantic dinner or say anything intimate, as all the other diners on both sides are listening in and occasionally talk to you. As if it was configured so you can make new friends. Well, if you want an intimate romantic dinner with your wife or lover, look elsewhere, the dining for 2 in the restaurants DOES NOT EXIST. REALLY too bad, as I so enjoy a nice quiet dinner. But cannot have any privacy with others sitting right on top of you. and then god help you if the adjoining passengers are already drunk. this tained the trip, as each night we debated what to do. we usually went to the buffet. that is much better and nicer lighting too boot. I suggest princess place a small fabric partition or divider between the table and place them flush. more room to enter and exit the wall seat and way more privacy. really---they need to do something about this situation. or eliminate romance from the restauarent vocabulary. we were also late embarking. fed us the excuse that immigration froms from the previous cruise were omitted. and then made hundreds of us sit on the floor, like syrian refugees, waiting to board. can we have the dignity of chair to sit on if you are keeping us an extra 3 hours? all of us seemed ready to do whatever needed to get on board, including eating our young. Read Less
Sail Date December 2015
We board the Ruby in Vancouver Canada after she had been in dry dock for twelve days undergoing renovations. A beautiful ship. The first three days were Vancouver to LA and then 15 days to Hawaii for four days. The sea days were great as ... Read More
We board the Ruby in Vancouver Canada after she had been in dry dock for twelve days undergoing renovations. A beautiful ship. The first three days were Vancouver to LA and then 15 days to Hawaii for four days. The sea days were great as there so much to do and more activities than anyone could imagine. The staff were extra polite, professional and out of the many cruise we had had with Princess and other lines this was the best, it was the christmas season and the ship was decked out beautifully. Many fun activies for both christmas and New Years. the food was excellent, the ship was very clean and the staff seemed truly engaged in excellent customer service.we were concerned with so many sea days but they turned out be very relaxing. The crossing was fairly smooth as well. Read Less
Sail Date December 2015
Upon are arrival at the L A airport we found a well marked small podium with a Well mannered attractive young lady waiting to help us ,she helped get are luggage loaded on the bus informed us are luggage would be taken directly to are ... Read More
Upon are arrival at the L A airport we found a well marked small podium with a Well mannered attractive young lady waiting to help us ,she helped get are luggage loaded on the bus informed us are luggage would be taken directly to are state room,wished us a great vacation and we were off for the Ruby Princess.When we arrived at the Ruby Princess mooring dock ,We were directed to the correct line to get are ship card passes, all in all it was a smooth and speedy process.Are inside State room Seemed to us to have more room then others we have had . The way the room was layed out was unique to us as it had a curtain at the end of the bed which gave you the impression of two rooms. This Princess cruise afforded my wife and I a wonderful opportunity to visit five of the beautiful Hawaiian islands. We enjoyed the multiple days at sea due to the fantastic crew from the dealers in the casino to the waiters in the dining rooms. One day an island was almost enough, thanks to are excursions through the cruise line .Which made for fantastic use of our time on each island . We came home with a great group of photos and new friends. The Whale watching on maui was phenomenal along with turtles on black sand beaches and water falls on different islands. I would recommend this cruise for any one who loves to be pampered with fantastic gourmet meals from lobster to rack of lamb it was all well prepared ,the dinners were gourmet meals all prepared with taste and presentation by a phenomenal Chef, served by well mannered very attentive waiters and a great maître d'. We found the shows entertaining with great magicians and comedians very professional entertainers .The educational programs we attended were very informative well timed and planned from beginning to learn Spanish to how to use your GoPro camera. Read Less
Sail Date December 2015
Having sailed transatlantic several times, we thought it was time to sail the Pacific. Princess offered the itinerary and dates which fit our schedule. We had been on the Ruby before in the Caribbean and felt it would suit our needs for ... Read More
Having sailed transatlantic several times, we thought it was time to sail the Pacific. Princess offered the itinerary and dates which fit our schedule. We had been on the Ruby before in the Caribbean and felt it would suit our needs for this cruise. However on this cruise, with many sea days, inadequacies did show up. We had a standard balcony cabin - R503. It was excellent primarily because it was on the starboard side. We enjoyed sunny afternoons and sunsets. However, if occasional noise from the pool deck above bothers you, go for a different floor. Entertainment in the theater was a mixed bag. Princess has introduced some beautifully staged shows made ugly by the incredibly loud sound. The band plays so loud and the singers scream making many in the audience cringe or leave. We had anytime dining which could be a problem. Since there are few reservations to be had, if you wish to eat at either 5:30 or 7:30 you will have no problem. Of course if you want to go to a show - usually at 8 and 10 - you'll have to figure it out. Thanksgiving dinner was a disaster for many. The buffet was so overcrowded there were lines out to the swimming pool. Service in the dining room was speeded up to such a degree that the enjoyment of the dinner was more like eating at a fast food restaurant. It was speed service and speed eating. Crazy. Many folks parked themselves in the Piazza at the international cafe to sit all day and knit, read or play cards. This utilization of space made it difficult for anyone else to find a table if you just wanted to sit and have a cup of coffee or eat lunch. The piazza is too small for the number of people wanted to use it. There were several activities geared to the Hawaiian theme - ukelele and hula lessons and instructions on making leis. However one must sign up quickly as there is limited space. Also, be aware that there is a cost to lei making - not indicated in the Princess Patter. Did we have a good time? Yes!! Would we do it again? No. We live in Florida - and the Caribbean islands - with the exception of Honolulu - are as interesting and beautiful...and easier for us to access. Read Less
Sail Date November 2015
After taking a couple of hours to embark with great excitement we were not disappointed. When we arrived at berth 93 at LA we handed our cases to the porter and next time we saw them they were safely stored outside our cabin. We had a ... Read More
After taking a couple of hours to embark with great excitement we were not disappointed. When we arrived at berth 93 at LA we handed our cases to the porter and next time we saw them they were safely stored outside our cabin. We had a balcony stateroom R342 which whilst not being the biggest room we've ever stayed in it suited us fine. Our porter was a lovely guy called Donato who couldn't do enough for us. Overall the staff onboard were absolutely superb always helpful always available. Before we went on this cruise i read a lot of reviews on this site criticising the food but we found the food ranged from very good to superb.. The entertainment on board tended to cater for the older people even though we are 57 we were among the younger element on board ! We used to go in the fusion bar in the evenings for the band and dj but most nights there was less than 10 people in there ! There was also a nightclub called skywalkers which looked amazing and we were really looking forward to going in there but every night we went in there was a couple of people reading books! What a letdown ! The band onboard were called Castaway who did 3 or 4 gigs a day all over the ship and they were brilliant. We booked anytime dining which was a great decision I couldnt believe that people rushed to the dining rooms like robots for their 5.30 and 7.00 dinner and queued for ages! The restaurants were excellent we used Di Vinci and Leonardo for our formal evenings and the buffet style Horizon restaurant the rest of the time. We also paid $25 per person cover charge to go in the crown grill which was absolutely superb some of the best food I've ever tasted.. There was plenty of bars to use our drinks package card which was also a good decision when drinking expensive cocktails and shorts all evening. The facilities on board were excellent with Zumba classes every morning and an excellent well equipped gym. We paid for 3 of the ships excursions which were very good in Hawaii and one day we just got off and did our own thing. The stop of in Ensanada Mexico on the way back was a total waste of time. We found it run down and scruffy and not a great place to visit. Overall we had a fabulous time and would recommend the Ruby Princess to anyone thinking of going on a cruise. Read Less
Sail Date November 2015
We stayed one night in Long Beach at the Hyatt Regency, not many restaurants around. Embarkation was great. We liked our cabin, Full suite C751, first time in this suite and room is identical to Penthouse Suites. Balcony was narrow and ... Read More
We stayed one night in Long Beach at the Hyatt Regency, not many restaurants around. Embarkation was great. We liked our cabin, Full suite C751, first time in this suite and room is identical to Penthouse Suites. Balcony was narrow and beam right outside bedroom door did obstruct view and too hard to go out as lounge chair in the way. We did have plenty of room to use the balcony dining table. The lounge chairs did not go back, but we're stationary, we didn't like that, but was to hard to climb around beams to get to other lounge chair. There is a beam out the living space as well, but wasn't an issue for us. Thought this room because of lack of balcony and lounge chair usage is overpriced. Really miss the bathroom in Full Suites, better storage in all other class of cabins. We had wonderful staff. We had Brian and Rowena Vasquez as our Hawaiian Ambassadors and definitely are our favorite! Learned so much and so much fun learning Ukelele from Brian. Appreciated learning "authentic" hula from Rowena. Both are so nice to be around, we hope to sail with them again, our first of 3 cruises with them. Brian is so talented and loved hearing his Santana style on the Uke as well. The seas were rough-again and weather was not great until day before getting to the islands, this was expected and with lots to onboard we did not miss being outside. Pools were on the cool side. We loved the "beach break excursions" offered by Princess on Honolulu and Maui, highly recommend. Remember Waikiki beach in Honolulu is all non-smoking! The food, service and entertainment was excellent everywhere on the ship. Another great Princess cruise! Read Less
Sail Date April 2015
We flew into LAX and did the transfer which was fine as they checked you into the cruise at the hotel which was convenient; I would have considered flying into Long Beach airport which is closer but no airlines offered a direct flight from ... Read More
We flew into LAX and did the transfer which was fine as they checked you into the cruise at the hotel which was convenient; I would have considered flying into Long Beach airport which is closer but no airlines offered a direct flight from our city, and I like to keep things as simple as possible when I travel. Almost everything about this trip was great - the Cruise Director staff was terrific, specialty dining was good, although the Crab Shack was a bit disappointing. The one area that we found lacking was the Main Dining room menu. We sailed on the Royal in January and the menu selections were virtually identical. I was hoping the Chef had something original or more Hawaiian dishes. Understandably, this cruise was not the norm for the Ruby so I get that they didn't have an abundance of Hawaiian decor, entertainment or cuisine, but some additions here and there would have been nice. Our cabin location was terrific - L250. I really liked that you can just step our the door and be on deck within a few feet. Now I am a Lido deck devotee. Regarding the Sanctuary - they need to do some work to block the wind on sea days - too cold on the Pacific to hang out up there. The Ruby did look in need of a facelift however, there were lots of dented cabin doors due to scooters and some finishes needed a little freshening up - like the drapes in some of the public areas. I must commend the Cruise Director staff - they were the best staff we have encountered - Chad, Bianca, George, Romeo and Tess were a blast and we have not seen such a great band as Passion on a cruise in about 4 years. Well done Ruby. The shore excursions for this trip were really expensive - suggest using toursbylocals.com - we did and our guide for Hilo was great. Also, the deck waiters at the Neptune pool (Marlon and Rowyn) were great - they provided service not sales which was a pleasure. Overall this is one of the most relaxing and enjoyable cruises we have taken. One final tip - stay on the ship at Ensenada. Read Less
Sail Date April 2015
My husband and I have been on 8 cruises and this was our first Princess cruise. We had a wonderful trip on the 15 night Hawaii cruise on the beautiful Ruby Princess. Upon arrival at the cruise port, we felt it was a bit unorganized with ... Read More
My husband and I have been on 8 cruises and this was our first Princess cruise. We had a wonderful trip on the 15 night Hawaii cruise on the beautiful Ruby Princess. Upon arrival at the cruise port, we felt it was a bit unorganized with all of the luggage porters roaming about and mobs of excited vacationers with luggage trying to track down a luggage porter. There was absolutely no organization. It would be nice if someone from Princess was outside by the luggage drop off to organize lines. Once we were able to get our luggage on a porters cart, the rest of the boarding process went smoothly. We were in a mini suite on Emerald Deck 8, cabin E731. It was a wonderful suite if you don't mind the back of the ship. We did have rough seas a few nights and definitely felt the motion while trying to walk around the ship and while trying to sleep. We were not bothered by this motion but knew we were rocking. We had Anytime Dining and this was the first cruise for us where we had this option. We enjoyed the freedom to eat whenever we wanted. We always seemed to eat after 8pm and never had a wait for a table. Service was good. We also decided to eat dinner in the Horizon Court a few nights. We enjoyed every meal we had on the ship from main dining rooms to the pizza parlor, International Cafe, Carib Cafe and the Trident grill. We didn't have a chance to eat in the speciality restaurants on the ship but heard several other passengers say they were wonderful. We went to most of the after Dinner shows and thought they were all good. We enjoyed all of the activity in the Exploreres Lounge most every night. We spent a lot of time in the casino and thought the staff and all the passengers at the 3 card poker table were wonderful. We had such a great time in the casino with all of them. We thought the ship was beautiful, however, we did feel it was time for cabin updates. Our cabin was in desperate need of new mattresses, new pillows, new curtains, new couch, new carpet and the sliding glass doors and the balcony glass needed a good cleaning in the worst way. We put the glass doors and balcony glass cleaning on every comment card we were given. I sure hope that was done for the next passengers. Our cabin did show it's age but we did not let it dampen our cruise experience or our fun. The layout was nice and the amount of storage and closet space was wonderful. Disembarking was a breeze. It happened so smooth and efficiently and that is all I can say about it. All in all our cruise was excellent and I highly recommend this Hawaii cruise round trip out of Los Angeles and I recommend Princess. Read Less
Sail Date April 2015
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.5 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.2

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