36 Princess Ruby Princess Romantic Cruise Reviews

I found most of the staff to be great and the food ranged between acceptable and good depending on the day. I was not impressed to find two extra beds attached to the walls in our already tight interior stateroom (this was not mentioned ... Read More
I found most of the staff to be great and the food ranged between acceptable and good depending on the day. I was not impressed to find two extra beds attached to the walls in our already tight interior stateroom (this was not mentioned anywhere during booking or thereafter). As a young couple, we found the entertainment to be lacking as it catered to the older crowd. This ship's passengers were predominantly retired, 70+ passengers. I guess that is the norm with cruising, but on a 7-day cruise we hoped for a better mix of passengers. I was pleased with the decor on the ship, it is quite nice. I don't mind the odd leak here and there as long as it isn't posing a threat (or in my stateroom!) Ensenada, Mexico did not have much to offer. I would recommend foregoing the mandatory daily tip (you can opt out) and tipping the staff yourself. For example, if you eat mostly in the buffet, you're not getting as much service as the folks in the dining room. With that being said, the food in the dining room was great but each meal was a 2-hour experience so we mostly avoided it. They add 15% extra tip on top of all bar tabs also, so where is the $11.50 USD per day really going? I'd rather have more say in who deserves it (90% of the staff were fantastic, especially our cabin steward). Read Less
Sail Date November 2015
The Ruby at one time was beautiful, and the staff wonderful. This time the staff all needs a vacation. The Ruby needs dry dock. The plumbing is the major issue. Many toilets are not up to american standards. especially the smells on ... Read More
The Ruby at one time was beautiful, and the staff wonderful. This time the staff all needs a vacation. The Ruby needs dry dock. The plumbing is the major issue. Many toilets are not up to american standards. especially the smells on deck 8,9,10 aft! our neighbors were lucky enough to move, we had no luck since we were in a suite. The food was fair, the specialty dining was so rude. Specialty restaurants are becoming a joke. we made a standing reservation each night at the Crown Grill. Never have i been told to go to the dining room, they could not provide me with plain fish or chicken, REALLY, Crown Grill. The Ruby doesn't serve lunch in any restaurant during port days. You are on your own for the buffet on international cafe. which by the way is the best food on the ship! We have sailed this Mexico run for 30 times and never have we been told, sorry we are closed today! The Breakfast at Sabatinis was wonderful, staff and food, exceptional friendly, then off to the SPA. Best part of the ship. Now to say during Halloween we expect DRUNKS..but we found the crowd to be OBNOXIOUS! stay out of the hallway and party in your rooms, have fun, but not to the extent we cant get thru the hallways. Some travelers enjoy the cruise just the way we are, quiet ,relaxing and having a great time at the BAR not in the halls. The art auction was great, David we will miss you and your sense of humor. Princess is missing a great guy! Read Less
Sail Date October 2015
This was my second cruise with the first one being on the Carnival Conquest in 2005. I booked this cruise for the romance that this particular ship was supposed to have. I left feeling a little disappointed. The Good: -The itinerary ... Read More
This was my second cruise with the first one being on the Carnival Conquest in 2005. I booked this cruise for the romance that this particular ship was supposed to have. I left feeling a little disappointed. The Good: -The itinerary was great although we lost Cabo due to Hurricane Patricia. -The excursions were great and they had a great selection for each port. -The main dinning rooms food was excellent and there was always a different selection to choose from each night and a beautiful variety, along with the items available overnight. -The ship has a great selection of things to do each day while on the ship. -Our room steward was Outstanding! -Most of the staff are Excellent! -Very few kids. Please don't take it that I don't like kids, I have 3 (they were not with me on this cruise). I was just wanting a more adult cruise and that is what it was. -We met a lot of Fantastic people on this cruise that we hope will end up to be long term friend! The Bad(ish): -The ship is tired and needs a remodel. All the walls and furniture are beat up. -The steak house (for and extra fee) was not worth it at all. The waiter kept disappearing for long periods of time and the steak was super dry even at Medium Rare. -We had numerous issues with the Spa! The first time you have a service you fill out a form which is used each time you come back. I had a pedicure and she had a fail and we also paid for the Thermal Suite at the same time. The second time we returned for a 75 minute massage, we had 4 different people ask us who we were and spent 15 minutes looking for the paperwork. Then gave us a 45 minute massage and wrapped things up 10 minutes prior to the 75 minutes. Charged us full price. Took 2 days to fix this because the manager seams to only work at night. Then we went back a 3rd time (not including the daily use of the thermal suite) for another massage. Each time you use the spa after the first, they are supposed to give you a percent off (10% for first, 20% second, and 30% for third and additional times). Nope, no discounts. had to ask them to review our account. She got her discount but I didn't. They said that my pedicure didn't count and neither did the thermal suite. I still haven't gotten this fixed. -The entertainment was very lacking. -After a Carnival cruise, I expected more from Princess. We paid more for less. I know that Princess is owned by Carnival, but this cruise felt like a carnival cruise without the higher-end feel that you always hear about! Its the same size as the Conquest but with a lot less. Overall it was't a bad cruise, but there was a level of expectation that just wan't there. We did enjoy it, because I absolutely love cruising. Read Less
Sail Date October 2015
I've been on Princess before and loved it, but this cruise was not like that. I had reserved a wheel chair for embarkation and they didn't have one for me. Our cabin steward never referred to us by our name, we were lucky to get ... Read More
I've been on Princess before and loved it, but this cruise was not like that. I had reserved a wheel chair for embarkation and they didn't have one for me. Our cabin steward never referred to us by our name, we were lucky to get a hello out of him. We encountered a few rude employees which shocked me. When we got on the ship we were the first to sign up or the ship tour and we were told we would be on it and it would be the last sea day & someone would call us the day before to give us details. Well the day before we got a call telling us it was cancelled, I was so upset because that was all I wanted to do on the ship, we went to the purses desk to ask why and was told not enough people signed up for it only two other people signed up for it, there policy is 12 people have to sign up, I would think it's easier to move 4 people around the ship than 12 and your still getting $600. I called Princess when we got home and they said that the policy is no more than 12 people so they should have done the tour. Our fitted sheet had a hole and for four days our steward didn't notice it. Trying to get into the main dinning room was a joke we ate one night in the dinning room and the buffet the rest of the cruise, we didn't pay over $1,700 to eat in the buffet. We never got to Cabo because of hurricane Patricia which I understand it's an act of Mother Nature so we had two days at sea coming home with not much to do at night. The comedian Ocsar Carlos was great and he only did 3 shows one night, why didn't they have him perform the last two days. We were not impressed with the food or ship, we will never do Princess again Read Less
Sail Date October 2015
My sister decided to get married on a cruise. Cool! We had a bad experience with princess before and I was hesitant to give them a second shot, but we did. The online check-in was easy. We got to the port, and security was pretty fast. ... Read More
My sister decided to get married on a cruise. Cool! We had a bad experience with princess before and I was hesitant to give them a second shot, but we did. The online check-in was easy. We got to the port, and security was pretty fast. The Princess people directing to lines to check-in, well he was RUDE. (in my head... strike 1) Then the gal at the check in was AWESOME!... and since we were in the wedding party, sent us on to the head of the line to get on the boat. (good... very nice-plus 1) Got on, our room was ready..unloaded..got some food at the buffet. Next day at sea sis got married. Spa/Salon was great spent lots of time on her. :) yay. Did a great job. The wedding was nice, short, sweet..Lots of Pictures!!! Went to be that night, woke up around 1 am to 3-4 inch of water all over the floor of the cabin! We called and someone was at our room in less then 3 mins,. With room keys to another cabin. Had us get what we needed for the night, and away we went. The carpet was still damp the next day, so we went in to our Excursion in Ketchacan. Eagles/lighthouse/Totem..EXCELLENT Excursion! Came back and Carpet was replaced and room was back in order..WOW.The guest services called and offered a bottle of wine. said thank, but I don't drink wine. So they send us to Chops steak house on them. VERY nice! Excellent dinner. Juneau was nice. The Tram and the Glacier were not expensive, and nice "quick" excursions. Even got to see a bear up close and personal. We didn't get to see the Tracy Fordg. FOG... Sea day, was rough seas. So over all I'd say an ok trip. Not great..But they handled the issues quickly so.. at least a C. (my last trip was a BIG FAT D at best!) so an improvement. The room size was ok. Bathroom tiny.. Bed(ask for the memory foam topper) was ok. TOO hard with out the topper! Found other then 2 "talks" there was not alot of actives for us. :( Read Less
Sail Date September 2015
This was our fifth cruise with Princess and so far had been our favorite line overall. The ship itself is lovely and has the same set up as it's sister ships. The service, however, we found lacking. Our cabin steward, Lamberto was ... Read More
This was our fifth cruise with Princess and so far had been our favorite line overall. The ship itself is lovely and has the same set up as it's sister ships. The service, however, we found lacking. Our cabin steward, Lamberto was amazing and there were a few bartenders who actually seemed to have a personality, but overall, the crew did not appear to enjoy their jobs. The food was terrible!! Now we are NOT picky people, but other than one night, we were very disappointed with the food in the dining room. The food in Horizon court was fine for buffet food. We had "anytime" dining for the first time which we will NEVER do again. Unless you made a reservation, there was a line every night. And the point of anytime dining was supposed to be that we could go ANYTIME. We had a mini-suite which was very nice with a tub and a larger than normal bathroom. The disembarkation was unbelievably horrible. We have never seen such a confusing process. We had airline connections, but "walk offs" were allowed to disembark first. Our waiting area was in the back of the ship, but we had to "follow" our leader to the front to disembark. It reminded us of our very first cruise twenty five years ago when there really was no organization. Worst disembarkation since then. Read Less
Sail Date March 2015
We've traveled on Princess many times but have never experiences such great and awful service in a single cruise. High points: Chef's Table: Fantastic and feel honored to have been selected. The food ... Read More
We've traveled on Princess many times but have never experiences such great and awful service in a single cruise. High points: Chef's Table: Fantastic and feel honored to have been selected. The food and wine just kept coming with the Maitre D' and Chef being such wonderful hosts. Being recognized by a bartender who was on the Diamond during last year's trip to Alaska on the Diamond - Excellent memory and great service. Production shows - Best I've seen on any ship, great vocalists and dancers. A peticular deck waitress that helped me make fresh (Not cold) popcorn for my wife during MUTS. She did comment that making another batch of popcorn would make her shift end 30 minutes late, but insisted on helping me even after I told her to not bother. That's excellent service from a great employee - it's not her fault the Ruby shuts down the popcorn machine 10 minutes after the start of the late movie - a poor decision by her boss. Low points: As mentioned in other reviews, the Deck Staff is just awful. It's clear many do not want to be there due to the complete lack of warmth and few smiles. In a particular incident, My Wife and I sat at barstools patiently for several minutes with cruise card in hand waiting to be served. Neither bartender acknowledged us, we still figured one would help us after finished with other passengers. To our amazement, (Now with an empty bar) both proceeded to start cleaning up the bar area while completely ignoring us. Eventually I went downstairs to another bar and reported this to the deck supervisor. He immediately apologized saying he saw us upstairs and assumed we were being served. Then mentioned they cannot always pick great employees and that this was apparently a bad apple of the bunch. While our first trip to the Crown Grill was excellent, It cannot be said of our second visit. After 1 hour and 45 minutes we were still waiting for our steaks. Finally my 75 yr. old Mom became too tired and left leaving with only a dinner salad and bread as the night's meal. Another couple celebrating their 25th Wedding Anniversary was in the same situation. They were still waiting after almost 2 hours and purchasing a very nice bottle of wine from the sommelier, which was now empty without a meal to enjoy. When this was brought up to a manager, he offered to waive the $25 fee, but gave both tables a hard time when asked for consideration on the wine. Finally after waiting another 20 minutes for a higher level manager did they agree to provide us a bottle the next evening. This points to an issue we noticed many times: staff level employees are not empowered to make even the smallest decisions or corrections in favor of a passenger - everything is a big deal and requires one or more supervisiors. An example: My wife ordered a bloody Mary she didn't care for - at any restaurant we've visited, it would be changed out for her drink of choice by any bartender - no questions asked. On the Ruby it took 2 different supervisors to make that decision, that's ridicules and very poor customer service. My overall impression: long term Princess employees have pride in their jobs and enjoy working with the public. The newer ones in many cases come from countries not heavily recruited by cruise lines in the past. The percentage of employees from India and the Caribbean have gone down, being replaced by Eastern Europeans (Previous Soviet Bloc countries) who's culture is simply different - to a degree lacking friendliness and warmth we consider to be essential to good customer service. Does this mean we'll never cruise Princess again? Certainly not, but it points to some disturbing trends Read Less
Sail Date May 2011
Embarkation was simple enough and our room was ready by the time we got on around 1PM. We carried on most of our bags except for one so we could change, have a drink, then explore the ship. The Ruby was a beautiful boat, the design and ... Read More
Embarkation was simple enough and our room was ready by the time we got on around 1PM. We carried on most of our bags except for one so we could change, have a drink, then explore the ship. The Ruby was a beautiful boat, the design and finish was excellent. For a boat that is about 2 years old though, it is showing a lot of wear and tear. The main thing I noticed was the hallways were banged up and often dented. Probably from baggage, but still very surprising to see that. Food: The food was ok. As others have mentioned, the buffet is poorly designed and the layout leads to people walking all over the place. The food on some days was very good, but on others was poor. It was hit or miss. Same with the food in the dining rooms. Some days our meals were good, on other says the selection wasn't very good and the food was just ok. We did try Sabatini's one night and that was definitely one of our favorites! Employees: Again a mixed review here. Some employees really went out of their way to help you, others couldn't give a darn. Our room steward was nice, but we've had better on Carnival and Norwegian. Waiters at DaVinci and Michelangelo were the same. Some were very pleasant, others would make things very difficult, especially when asking nicely for a substitution. The bartenders were all very nice, especially the ones in the casino. Entertainment: This is where we felt that Princess really catered to the older crowd and that was the majority of the people on board. There was a good number of people over 65 years old and many people on walkers, scooters, etc... Not a bad thing, we met some wonderful people, but we were really hoping to meet and connect with more people our age. So, the bands and lounges were often geared towards the older crowd so we didn't enjoy it too much and found ourselves in the casino a lot. The comedians were great, the magician had a bunch of tired routines, the movies under the stars were good, the nightclubs were often empty, and the poolside bands were just ok. Actually, one day the singer didn't really know the words to any of the songs, she would just sing intelligible words. How do you not know the words to Red Red Wine? Ports: Enjoyed all the ports, even Barbados in the rain. Did zip lining in St. Lucia and spent the days in other ports on the beaches. Cabin was nice, well laid out. One thing that somebody else mentioned is the boat is loud! We were on the deck 10 specifically chosen so there was no public rooms above or below us. Even then, we could hear the music from the Lido and the theater in our room. Don't know why it would echo through all those decks but it did. Very weird. The cabin was nice, amenities were good. I personally would have put less closet space (who needs that much room for clothes for 10 days?) and made the bathroom/shower bigger. Probably the smallest shower of all other ships we've been on. So again, not a horrible cruise, but I would definitely not cruise Princess again until I'm over 50 years old. I feel they are really not trying hard enough and enjoy Norwegian, Carnival, and RCL more in terms of fun and service. Read Less
Sail Date March 2010
Let me start off to say, It was a cruise and any cruise is better than being at work. The ship is beautiful, and our mini suite was nice and spacious. We stayed the night before at the Renaissance Hotel and it was very nice at a great ... Read More
Let me start off to say, It was a cruise and any cruise is better than being at work. The ship is beautiful, and our mini suite was nice and spacious. We stayed the night before at the Renaissance Hotel and it was very nice at a great price. We arrived at the Pier and we saw the Oasis of the Seas and it looked massive, not even a ship but more like a hotel floating on the water. I will start with the positive, the itinerary was excellent, so was the ship tours we did. We had perfect weather and the sailing was smooth to each port. I like trivia and games so there was some of this each day, but there could be more. I loved the balcony dinner was great and our best meal on board the ship. Going on the tours was very smooth and no problems. We had a wonderful room steward he was always there was to make you happy. The back of the ship's pool on the aft is the best place to be, and Herman was always there to chat and bring you a great cold drink when needed. Crooner's has the best martini's and variety. Have the "From Russia with Love" in the James Bond Series "always shaken never stirred" International cafe was a great place to have coffee and a light snack or lunch. There was a non smoking night at the Casino which was very nice. We loved our balcony it was covered and it was great to walk out every morning. Let me start to say, this is my first Princess cruise and I have been on over 40 with other lines. All cruise lines are there to make you happy and I would rather be on any cruise than be at work. The food in the dining room was not too good, all soups were creamed even the chicken and rice. The food was bland and lack of flavor. The meats were tough and the pasta was mainly one style. The service is the dining room was good. Once thing I can say is your food was always served hot and I really like that. No wine steward in the dining room to assist you I thought this was odd. The buffets, the breakfast was different, they premade fried eggs all plated instead of the usual make to order and sometimes they sat there for a while before anyone would take them. The breads were good and variety. I really enjoyed the abundance of lox that was there each morning. It was hard to get a seat for the buffet and no assistance from the waitstaff to help. I noticed the waitstaff did go up to people who snapped there fingers for assistance to serve them coffee or juice. I couldnt do that out of respect for the server but I also was never offered a cup of coffee either. The lunch buffet was good most of the time. We loved the Mexican buffet on the last sea day. The buffets also lacked flavors and spice as well. We did have high hopes at the Crown Grill, while our appetizer was great as well as soup and salad, our porterhouse steak was not too good. It didnt seem to have the flavor and I don't mean the huge garlic butter they place on the steak as flavoring. It almost taste like the steak was cooked half way earlier and then the final cooking when ordered. It did not have the "hot off the grill flavor" So we were very disappointed and only ate a small portion of our steaks. Our server was not too informative about the menu or suggestions as we heard others make suggestions and the porterhouse was not recommended by the other servers. This had to be one of the hottest ships I have ever sailed. This is were they must be cutting back on the air conditioning to the point that condensation was dripping from the ceilings. I complained but nothing really changed. I know I read this in other reviews and it is so so true. Very uncomfortable to sleep in. A reminder, I pre paid for some items such as the champagne breakfast but didn't use it because of the menu, and was told it was not refundable on the last day so make sure you use it or you lose it (money). The casino is so smokey, and really just too much since there is not too much air circulation there. I didnt care for the payout system. Will I cruise Princess again? I don't know, I was looking so forward to this cruise since I heard so much about it. There was not too much to do at night unless you like ballroom dancing and the music was more orchestra than bands. I did enjoy the comedian. The 8:30 shows were always packed never to get in. I would havet to wait for the 10:30 show. I was not too happy with Muts. Mostly sports, and concerts like Tina Turner it was just such a let down. Why all the football when they could watch it at the bars that was showing the same thing. Dan is great, he is so funny. I didnt see too much of Lisa other than the Bingo. Getting off the ship was easy, and they want you off EARLY. Read Less
Sail Date November 2009
Second time cruiser. My first cruise was 8 months ago on RCL in the Easter Caribbean. We are late 20s newlyweds who took this cruise with good friends (they are new to cruising). First of all, let me say this ship really is beautiful. ... Read More
Second time cruiser. My first cruise was 8 months ago on RCL in the Easter Caribbean. We are late 20s newlyweds who took this cruise with good friends (they are new to cruising). First of all, let me say this ship really is beautiful. The decorations are nice and the Piazza is very pretty. The onboarding process was downright impressive. We were through the front door, security, and check in within 15 minutes. It was a far cry from the long wait we had with RCL. Our room was a bit of a let down, although this is partly our fault. We booked a balcony guarantee room. Initially I didn't expect much because of the guarantee. We wanted to get away from the cold and we wanted a balcony - done deal. We got our assignment well in advance of the cruise. I read on the boards here before about the tiered balconies and was pleased to see we were on the top level of balconies. Hooray for privacy! Unfortunately, when we got on the ship we realized we were right below the pool. At 6:30 every morning we awoke to the sound of lounge chairs slamming around. During the afternoon and late evening we heard MUTS when our balcony door was open. Then we heard the chairs being put away at night. To top it off, our friends were on the Caribe desk - and we realized we lost the balcony lotto. The balconies on the top decks are private - but smaller!! Our friends had the same category stateroom, but had a balcony 2x the size of ours. Also, the pool deck hung over our balcony, so we never really felt out in the open like you do on the balconies on the lower levels. Unless you really care about people above you being able to see you - book a balcony on one of the lower levels. The privacy wasn't worth it. Speaking of MUTS, this is one of Ruby's most redeeming qualities. How wonderful it was to be out in the open on a comfy chair. We enjoyed the popcorn, milk, and cookies. We were a little annoyed when about 15 minutes before the movie ended, it looked as though a tour bus pulled up and dropped off a load of loud drunken buffet dwellers. We were still enjoying the 7 o'clock movie and people were swarming around marking their chairs for the next screening. It was as if we weren't there at all! I saw several people around us just get up and leave well before the movie was over due to all the noise. The food was exactly as I have read on all the other Ruby reviews - a real snooze fest. The buffet wasn't bad and it wasn't good. The selections for anytime dining were either boring or odd. Most nights I had a hard time finding either an appetizer or entree that looked appealing. We ate at the Grill on the first formal night. We are huge foodies - we love to go out to eat and we're not afraid to spend a lot of money on a great meal. That being said, the Grill was just OK to us. We overheard a man behind us tell the waiter he had just consumed the best steak in his life. We joked that he may frequent Applebees and Outback, because the food was similar. If you do go to the Grill, get the chocolate lava cake dessert. It was absolutely delicious and made up for my average dinner. Sabitini's was upsetting to say the least. Our waiter was a real know-it-all. He showed us a menu with an antipasta selection, salad selection, pasta, and entree. Then the waiter told us we could only pick an entree and the rest would be served to us family style. Other than the pasta course, the food was not good at all. I have never been to a place that soaks their crab cakes in lemon juice for 3 days before serving...they were absolutely horrible. I wanted our $40 back. It wasn't worth the money. Now the children...they were everywhere. I'm not sure if this particular cruise is appealing to parents with small children but they were absolutely everywhere. And unlike RCL, the two large pools are open to everyone. On RCL, one large pool was adults only and was a little slice of heaven. The only place on Ruby to get away from kids is the terrace pool on the back of the boat - which is beautiful and a fabulous view - but the area is VERY small. There aren't many chairs out there. I had to get up at 6:30 AM on our 2nd at sea day to get a chair out there. Once in a while an adult would bring their child out to the terrace pool and the staff wouldn't tell them to leave! The other all adult pool is part of the spa - and is $20 a person for the day. Paying to use a pool is absolutely ridiculous. I rarely saw children with the staff or participating in children's programs. On our other cruise, most children were gone all day. Because of this (I'm assuming here) I think Princess may not have the best children's programs like other lines do. The staff in the anytime dining rooms were always great. Full of personality, quick, and very accommodating. The bartenders and pool servers often were less than impressive. We went to the nightclub on the first night and the bartender was completely rude to us when we ordered waters. After we finished our water, he picked up the glasses and walked away as if to say "get away from my bar so I can make money." I noticed that anyone with a refillable soda cup would have to wait longer at the bar for service. I guess if the staff isn't getting a tip, they don't want to waste their time on you! Overall, it was nice to get away. The ports are beautiful - we had gorgeous weather every single day. I expected more out of this cruise for two reasons: 1) the ship is the newest in Princess' fleet 2) I was always under the impression that Princess was one of the luxury cruise lines (within certain patron age limits, of course). I was ready to write Princess off completely until we met another couple the last night who have cruised over 30 times (they were under 35 years old!). They told us that they always cruise with Princess and were extremely let down by this cruise. They had been on a Hawaiian cruise just two weeks before and had a wonderful time. They had the same complaints as us - the food and the children. On their several other cruises they never experienced such disappointing food with Princess. They also said they never had to deal with children everywhere - in the pools, taking up lounge chairs, running around the decks, and splashing around in the hot tubs. I will give Princess another try but definitely in another location. If and when we return to the Caribbean, I think the best experience is with RCL. Read Less
Sail Date March 2009
My husband and I were enjoying our second cruise, a babymoon actually on the Ruby Princess. It was by far the most beautifully decorated ship I have been on and this compares to Holland America, Royal Caribbean and Carnival ships. We had ... Read More
My husband and I were enjoying our second cruise, a babymoon actually on the Ruby Princess. It was by far the most beautifully decorated ship I have been on and this compares to Holland America, Royal Caribbean and Carnival ships. We had previously taken a honeymoon cruise on the Royal Caribbean to Eastern Caribbean and enjoyed our experience tremendously. We were expecting more "Love" from the brand new Ruby "Love Boat" that Princess was famous for. First of all, we booked a mini suite category. We felt that this line, in comparison to other cruises, seemed to charge for all the amenities we typically receive for free on other ships. We had to pay for ice cream at the pool, appetizers before dinner in the lobby, pizza delivery from room service and $12 for a cheese board/fruit platter from room service! The excursions were overpriced compared to other cruise lines. "Anytime dining" is not a good idea if you want to eat anytime other than 6pm or 8pm. When we would show up at 7pm, we received a pager and then had to wait for a table for 15-40 minutes. You can call ahead in the morning to make a reservation, but we found out they only take about 20% of the restaurant as a reservation and only before 4pm. If you make a reservation, you get a table right away. You will have a different waiter staff each night, which made it difficult to receive any special attention or friendly "get to know" atmosphere we enjoy on other ships. Next time we would do the late seating. I highly recommend the specialty Italian restaurant. It is worth the $20 supplement. The food in the dining room for dinner was just OK. Not as good as Royal or Holland. Menu is a little boring and tasteless. Our room was beautiful, although smaller than the mini suite on Royal Caribbean. Room service menu was not very good and we felt that suite passengers should be offered a different menu to choose from, other than free sandwiches. The room attendant was friendly and probably the best cruise staff we met on board as far as attention and helpfulness. Our room was decorated nicely outside for our anniversary and my birthday. We also enjoyed receiving special cards to give to the head waiter at the restaurant to notify that it was a special occasion. They brought us a special dessert each time we notified. Tendering on two ports (Princess Cay and Grand Cayman) was not a great experience at all. We had long lines to wait in on the return to ship from port and watched as other cruise lines were handing out water and snacks to their passengers. Also, we felt that we had to get on the ship much earlier in each port than necessary. We would have enjoyed staying longer in each port, rather than on board by 4pm. The activities on board were not much to be desired. We were comparing to all the fun activities on the Royal Caribbean, with rock climbing and ice skating. The Ruby should have more focus on the education programs and add another cooking demonstration, which was the best demo I have seen on any ship. I highly recommend it and the cookbook for purchase is reasonable $28 and you can have it personally signed by the Exec. Chef. The shows at night were fair. The second evening show, Broadway Review, was the best. All the others we were not that impressed. They had a guest singer from Vegas that was excellent, but he is not normally on the ship. Compared to Royal, it was a 4 and Royal entertainment an 8 out of 10. So, in conclusion, bring back the LOVE. Please stop charging for ice cream! Where was someone like Issac at the pool? The pool drink attendants need to smile and enjoy their job. What is better than serving drinks under the sun! Make it a more personal experience for the guests, especially if you are paying suite pricing. Ruby needs to hire a different Cruise Director. By the end of the trip, we had to turn her off our TV screen. Best things on board: Movies Under the Stars (need less sports and more movies) Cooking Demonstration and Ship Kitchen Tour Decoration of the ship, live musicians playing in the lobby upon check in. Ports of call were excellent, but you'll need to book excursions. Least favorite things: Lots of little charges everywhere. Cost of fruit drinks without alcohol. Entertainment and getting turned away because all the seats were filled! Bingo prices. Art Auction not as great as Royal Caribbean. Read Less
Sail Date January 2009
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.5 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.2

Find a Ruby Princess Cruise

Easily compare prices from multiple sites with one click