Sail Date: April 2019
For our 50th anniversary, we took a 12-day Princess cruise to Alaska originating in Los Angeles. From the moment we stepped aboard the 5-star Ruby Princess, we were surrounded by helpful, smiling faces of staff. Our balcony room gave us a ... Read More
For our 50th anniversary, we took a 12-day Princess cruise to Alaska originating in Los Angeles. From the moment we stepped aboard the 5-star Ruby Princess, we were surrounded by helpful, smiling faces of staff. Our balcony room gave us a wonderful view and fresh air throughout our cruise. The bed was SO comfortable with cozy Egyptian linens. Our cabin Steward, Christopher, was so helpful and attentive. The ship holds about 3500 guests and about 1500 very service oriented staff- which is a nice size and ratio. The restaurant meals were fresh and fabulous with very attentive waiters.There were fresh food options 24- hours a day! We enjoyed the flexibility of "anytime" dining. The entertainment was nonstop. We especially enjoyed the nightly musical shows in the Princess Theater. They have very talented performers- bands, singers and dancers.The different lounges also had good entertainment and often dancing. The casino is spacious and has lots of variety, including blackjack tournaments which are really fun! The gym provides nice machines with an amazing view! We especially enjoyed the tram excursion in Juneau and the train in Scagway. We plan to fly to Anchorage on our next Alaskan trip to explore the more northern regions and to do a land tour to Denali. We highly recommend Princess cruises without reservation! We look forward to our next Princess cruise!! The 12 days flew by!! Read Less
1 Helpful Vote
Sail Date: January 2019
I thought everything on the cruise was great. This was my first cruise, so I have nothing to compare it to. The food at the buffet was acceptable. I only ate at the buffet for breakfast. Nothing really spectacular, but nothing was poor ... Read More
I thought everything on the cruise was great. This was my first cruise, so I have nothing to compare it to. The food at the buffet was acceptable. I only ate at the buffet for breakfast. Nothing really spectacular, but nothing was poor either. The only issue I had with the Horizon buffet is finding a seat in the dining area. There are two sides for the buffet, and both sides are really busy and packed with people. I had to either eat really early to get a seat, or wait for someone to finish eating, then swoop down on the table to get it. Or, the alternate is to take your food outside to the pool area to eat, but it could get pretty cold and windy out there. Dining for dinner in the DaVinci or Michaelanglo dining rooms were wonderful. The service was excellent and the food was delicious. The inside basic cabin that my wife and I were in on the 8th floor was acceptable. It was clean and the bed was super comfortable. The bathroom was very small, but that's to be expected on a cruise ship. It fulfilled its purpose. I thoroughly enjoyed all the activities on the ship. We did dance lessons, trivia games, attended concerts, used the fitness center, walked laps on the ships deck, etc. Our favorite staff on the ship was a guy who claims to be from Serbia, who has a strong accent. He was the host for most of the trivia games, bingo, and was even the announcer for the disembarkation process. Loved that guy. He's so funny! Embarkation and disembarkation was a breeze. The cruise staff got this down to a science! All in all, a wonderful experience. I will be returning to Princess Cruises soon! Read Less
Sail Date: November 2018
The Ruby Princess has 4 dance areas, three are wooden floors and we thought we could find some decent music somewhere to dance to, but we were wrong. The food was good, but there were too many games(like Carnival) in the dance venues, ... Read More
The Ruby Princess has 4 dance areas, three are wooden floors and we thought we could find some decent music somewhere to dance to, but we were wrong. The food was good, but there were too many games(like Carnival) in the dance venues, so the floors were taken up with dumb stuff. We will definitely not do this cruise again. Embarkation in San Pedro was smooth, disembarkation was exceptionally smooth. Service was good, ship was beautiful. If you don’t dance and only want to eat good food, wander around and drink in the bars and not get too far from the west coast, you might like this cruise. I haven’t been on a 7 day cruise for a while(usually do over 20 day cruises), but my friends only wanted a short cruise. One couldn’t be gone longer and it was another’s first cruise. Maybe dumb games are played on all short cruises, but they were loud and everywhere! Read Less
2 Helpful Votes
Sail Date: September 2018
Having done quite a few princess cruises, the Ruby is one of our favorite ships. The size is perfect; the large theatre can hold everyone if they do two shows ( which they typically do). The shows were spectacular-from the dancers and ... Read More
Having done quite a few princess cruises, the Ruby is one of our favorite ships. The size is perfect; the large theatre can hold everyone if they do two shows ( which they typically do). The shows were spectacular-from the dancers and singer to the comedian and Magician. Amazing employees that act like they really like their jobs. The food was excellent in the dining room. We never felt rushed. There are spots all over the ship that you can be alone outside your cabin. We love the grill topside. We run thru the buffet at lunch a load up greens; then have them grill a chicken breast for on top (resisting the fries of course). International cafe was a little crowded this cruise ( I think it was because of their new coffee card system). There seemed to be a line often and I don’t do lines! Love love love this ship. We already have booked another in February. Read Less
2 Helpful Votes
Sail Date: March 2018
Five day Cabo overnight and California Coastal ......our annual "wellness" cruise ....booked. Back to back for a total of 12 days. Our first cruise during spring break and it was "different" but also fun to experience ... Read More
Five day Cabo overnight and California Coastal ......our annual "wellness" cruise ....booked. Back to back for a total of 12 days. Our first cruise during spring break and it was "different" but also fun to experience more of a "party" atmosphere . Got to hear and see best individual performer ever in our 45 cruise experience. Lou Gazzara has a voice similiar to Frank Sinatra and Bobby Darrin......do not miss his performance if he performs on a cruise you have booked. Production shows were also well done. Christian ran a tight well organized relaxed dining room on deck 5 and head waiters Stefan, Daniel and Jose from Porugal twere very friendly and efficient. Waiters were funny and really knew their job. Casino VIP experience was a dramatic change from past poorly paying machines and empty casino. Booking another of these cruises this summer.... Classes offerred in gym were excellent. Trainers Josh and Branko were well trained and passionate about their jobs. Read Less
3 Helpful Votes
Sail Date: January 2018
I recently booked a vacation on the Ruby Princess and used a travel agent for the booking, our travel agent assured/guaranteed Princess Cruises will do everything to accommodate special diets, this was not the case. Our Travel agent told ... Read More
I recently booked a vacation on the Ruby Princess and used a travel agent for the booking, our travel agent assured/guaranteed Princess Cruises will do everything to accommodate special diets, this was not the case. Our Travel agent told us that they sent Princess a list of our dietary requirements including the various foods items required. At our first dinner sitting there were no Vegan options on the menu and in speaking with the service staff we were informed that the only vegan protein they had available was Tofu. One of my biggest concerns in arranging the booking was that Vegan meals would be provided and there would be a variety of choice, I was extremely dismayed to find that there were no vegan options on any of the menus including the dining room. Further, the only protein source they had available on the ship was Tofu. It is my expectation that when I make a specific request for a Vegan Menu that this be provided. The Anytime Dining and the Buffet did not provide the ingredient list for their prepared items and there was no indication if the various dishes were Vegan or not. I would expect to have available meals that are prepared using organics, healthy oils, no refined sugars, etc. Vegan ingredients for the most part are easy to find and not expensive, alternative protein sources include Tofu, Beans, Lentils, Quinoa, Kale, Hemp Seed, and Chickpeas. As a result of the limited menu, I ended up with essentially the same meals each day, not what I was expecting. Why are there no Vegan dishes on the menu? Quinoa Salad, Chickpea salads, Kale Salads, Bean Salads, Lentil dishes, Chia Pudding, is often available in most restaurants as entrées, why would Princess not also have these available? Customer service by the staff on board the ship was exceptional, if Princess educated their chef and kitchen staff on how to prepare tofu entrées with flavor, quinoa salads, bean & lentil entrees they would open doors to customers that have special need diets as well as ones that choose to eat clean. Vegan entrees should be included on the menu. As well, this could enhance the wonderful vegetable & fruit salads in the buffet. I also would like to comment on the excessive number of sales pitches onboard the Princess, so many talks etc. were just there to sell a product and this was especially true of the fitness center. As an example one of the trainers presented on how to get flatter abs, with the comment that 50% is from Diet and Exercise and the other 50% from a detox product which they would be happy to have you purchase on a monthly subscription. They also stated that we all know about diet and exercise so he would not comment on this. I found this presentation particularly offensive as this information is just not true. There are absolutely no scientific studies that have shown a detox product to specifically result in a flatter abs. Flatter abs will come from diet and exercise alone and the assumption that everyone knows about diet and exercise is also wrong. I am very well educated in diet and fitness and yet know I still have much to learn and any information on this is always welcome. I also booked the Chileno Bay Sail and Snorkel in Cabo San Lucas and was under the impression that we would have 40 minutes of snorkeling time, at best only 15 minutes of snorkeling time was provided. The host were very good, but quite disappointing to have booked a snorkeling adventure and then only have such a limited time in the water. Much of the time was spent watching whales, which is fantastic, but this was a snorkeling excursion not a whale watching one. This was my first time on a cruise ship and I have to say I was quite disappointed with the level of food service provided. Read Less
5 Helpful Votes
Sail Date: June 2017
We had 5 families joined at this cruise. Most of it was kind of disappointing. There were too little shows, especially when our dinning was at 8pm. All the shows were either at 7pm or 9pm, so we couldn't watch any shows. Also, ... Read More
We had 5 families joined at this cruise. Most of it was kind of disappointing. There were too little shows, especially when our dinning was at 8pm. All the shows were either at 7pm or 9pm, so we couldn't watch any shows. Also, because of the cold weather, all the movies played outside was bad idea. Most of all, our group chose Kayak and due to the bad weather, one of our boat flipped and others had to call for help to go back. All the kayaking after us were cancelled. But they wouldn't give us any refund!!! Terrible after service too!!!! But the only thing we would rate above Excellent were the 2 employees worked at "Vines". Mike and Olivia were excellent with service, so kind, and made us feel so welcomed. They definitely took all our stress away. We would definetly, go back just because of these 2 employees. Read Less
22 Helpful Votes
Sail Date: June 2017
We choose this cruise and itinerary because we heard that Princess had a great reputation for Alaska. Overall, I had a nearly perfect experience on the ship. The highlights of the cruise were the superior level of service from almost ... Read More
We choose this cruise and itinerary because we heard that Princess had a great reputation for Alaska. Overall, I had a nearly perfect experience on the ship. The highlights of the cruise were the superior level of service from almost everyone on the ship and the seamless way our cruise was handled. Our roundtrip out of Seattle pier 91 was very simple. My first Princess cruise, we arrived at the port around 11:15 and were on the ship by 12:15. Embarkation was handled smoothly in groups. People who had gotten to the pier earlier were called earlier, but they didn't start boarding until around 11:45. We received our bags in our cabin around 6:30PM. My only other cruising experience has been with Carnival multiple times, and I would say overall this is a step up in many ways, especially staff to passenger ratio and service. As Carnival is my only previous experience, most of my observations compare the two experiences. There weren't many children visible on the ship; passengers were mostly couples in their early forties and older. Food The room service and main dining room experience was excellent from a service standpoint. Food quality was pretty good and the breakfast room service menu is better than Carnival, but the MDR food selection was definitely more limited than Carnival. It helps to know that with AnyTime dining, you can make a reservation in advance and not have to wait. Although the MDR opens at 5PM for dinner, we arrived at 5:30 one night and were given a pager and told it would be 30-45 minutes to wait in the DaVinci dining room. Ultimately, we only waited about 20 minutes and enjoyed a drink from Vines wine café across the Piazza. Bartender Mark Anthony in Vines remembered us after the first night and would always offer our glass of Chandon before dinner. Also Vines offers a modest sushi plate or cheese plate in the afternoon if you order a glass of wine. I also loved the quality and selection at the included International Café in the Piazza. From pastries to sandwiches, salads, and desserts, these options were good. As for the specialty dining, we tried the Salty Dog gastropub in the Wheelhouse Bar on the first night for $12 and were impressed with the quality of the pub fare. The umami burger was fantastic, as was the crab cake. On our first elegant night, we opted for the Crown Grill which everybody raves about, but I was underwhelmed. The service was fantastic. The food quality paled in comparison to the Fahrenheit 555 steakhouses on Carnival. For a $29 upcharge per person, we had a nice selection from the menu, and you can order as many things as you want. However, we started with a "special off the menu" appetizer of oysters on the half shell which weren't that fresh. They seemed slightly dehydrated. The scallop appetizer was excellent. Soups and salads were all right. My chop porterhouse steak was too fatty. They served the sides family style in the middle of the table which seemed a little sloppy. There were no amuse bouches served nor specialty breads and butters like on Carnival. We also tried the Crab Shack one night which operates in a special corner of Café Caribe on certain nights. Overall this was better. While the salmon rillettes and clam chowder were fine, the crab and shrimp and royal mixed steamer were very good and an excellent value, the dessert tray was a real let down: just four cakes under plastic domes already partially cut up and not particularly appetizing looking, so we skipped it. The highlight of the specialty restaurants is Curtis Stone's Share at 16 aft. We really enjoyed the ambiance, excellent service by hostess ZaZa, and the food quality was certainly a significant notch higher than on the rest of the ship at $39 per person. This 6 course restaurant aspires to Michelin star territory, and with the exception of slightly under-salted pasta courses, was superb. We didn't use the buffet too often. One night it was just after 10PM and the last pizzas were going into the oven as we approached, so it was our only option. The area can get a little crowded and the selection is okay. Because there were so many Asian passengers on board, I was surprised to find that at least 30% of the dishes on the buffet were Asian. It's wouldn't be my first choice for dining on the ship. I'd rather have a more limited menu with table service than search for a table after the buffet. However, in contrast to Carnival, the buffet dining room tables are set with cloth napkins and silverware and the service staff were quick to come to us after sitting down to ask if we needed anything else like drinks. I regret that the Café Caribe was not open as often, because for food selections, the atmosphere was newer and the choices were healthier. Bar Service I enjoyed the coffee shop in the mornings for our iced espressos and chai lattes. It was only late in the cruise that I discovered the coffee shop also offered spiked frozen chocolate mint milkshakes. Those frozen Polar Bears were awesome! We had booked our cruise with a Sip and Sail promotion, so all of our beverages and drinks were included. With the exception of a few wines by the glass, room service drinks, and wines by the bottle, unlimited beverages are included with the package-- which I loved. I will also note that one major difference between Carnival and Princess with the drink packages is that on Princess, they may ask you to show your card to order a drink, but they never have you sign a slip with the option to tip on each drink. This was very nice, and it kept our overall tipping tab down. Overall bartending was excellent across the ship. My only nits were that the same drink wasn't always served the same from bar to bar. I had an excellent signature bloody mary from the bar next to the Trident Grill on the first night and it was never recreated exactly the same way again. I loved that there were roving servers in the dining rooms and on decks to ask us if we wanted anything, which was a far cry from the Carnival experience where it's rare to have someone on deck ask you for a drink order. We loved the Adagio bar in the back on 16, it was nearly always empty and very private. Our bartender Rosie was special, asking about us and serving us our favorite drinks every time we visited. Entertainment Until the quite fun balloon drop on the second to the last night and it's excellent accompanying Magic To Do stage show, entertainment on the ship was mediocre. It seemed to be focused on an older crowd. The magic show was tired and lame, the singer was good but the shows were basically just singing song after song. One night, there was a pub review sing along with a bunch of old songs our group in our forties and fifties didn't even recognize. The comedian was pretty funny. Otherwise, I found the tone of the entertainment to be several notches below Carnival. We enjoyed the few trivia challenges we entered, and we won two of the four we played. I wish Princess offered a keepsake collectible from winning a trivia challenge like Carnival's ship on a stick. We got some dollar store bargain DVDs for one prize and princess wine stoppers for another. The de rigueur British-accented Cruise Director was fine. Ship Design Most of the ship's dining rooms and bars were nice, but indistinguishable from one another. The interiors were very suburban McMansion styled from the '90s, with a strange mishmash of Sixties clocks and Italian styles. It's not modern with the exception of the Café Caribe and Share restaurant. It's nice to have so many hot tubs and pools on the ship which were unfortunately not really used for the Alaska cruise. There were usually a few people in the hot tubs while on ship. Enrichment I loved the naturalist on board for the Glacier Bay viewing. We also had another naturalist who offered lectures and tips about what to do in port throughout the cruise. These were very good. I wasn't much interested in dancing lessons, but there were many of these. I didn't go to champagne art auctions, of which there were many. I also didn't go to the many "parties" they threw in the shops to sell jewelry. Sanctuary and Gym We booked the Sanctuary first thing for Glacier Bay viewing at $60 per person. From 6:30AM until about 4PM, this included excellent service with unlimited bloody maries and mimosas, our own padded lounger with blankets, a thermal mug, ear warmers, special food service at a private buffet for breakfast, lunch and tea service, and a keepsake picture. In order to see the glaciers without the blue glass of the Sanctuary, I had to move to another part of the ship which was close, but overall, this experience was fantastic. It was cold! I jumped down and stood fully-clothed the sauna for about five minutes when I needed to take the chill off. The gym below the Sanctuary was fine with jogging machines and elliptical trainers. We went to a spin class for a fee one morning, and really broke a sweat! Itinerary and Excursions I don't think I'll go on an Alaska cruise again any time soon, but if I did, I'd be happy to do it again with Princess. This seems like a once in a lifetime experience, and overall Princess didn't disappoint. I wish we had more time in Ketchikan (8AM-noon) and Victoria (6PM to Midnight), but otherwise we had plenty of time in Juneau and Skagway. We booked a dog sled on the Mendenhall Glacier in Juneau which was cancelled because of the weather. Instead, my group of 4 booked a float plane to view 5 glaciers. This was considerably less expensive ($215 per person vs. the $600 per person for the dog sled through Princess.) I loved the gorgeous views, but if you're prone to motion sickness, beware of float planes! I white knuckled this for a part of the ride. One nit with the cancellation of the dog sled excursion was that Princess showed that I had a $1300 credit on my bill after we had cancelled the prepaid trip, but still charged my credit card (which dropped off the card), and then they told me that I would have to wait 10-15 days after the cruise to get the refund by mailed check from corporate. That's bogus. They could easily refund the card I used to pay for the excursion. We also booked the luxury car train for the White Pass Scenic Railway. This was SUPERB! If you can afford it, I highly recommend this upgraded experience with unlimited snacks, beers, wines, and champagne for the 2.5 hour train ride. Only 14 people in the car for the experience are allowed. The views are breathtaking! Our final planned excursion was the 4 hour boat ride in Ketchikan to Misty Fjords. This was a long excursion that precluded us from any other activity in Ketchikan. The bulk of the ride in either direction was taken up with talks from the naturalist and native American speaker. However, the cruise through Rudyerd Bay was worth the trip! So beautiful! It was like no place I've ever seen. So green with ribbon waterfalls, seals, bald eagles, and puffins, we were fortunate enough this rainy day to have this part of the ride without precipitation. I loved it. Final Thoughts I went on this cruise with my husband and we've been together for 34 years. We were hoping to experience a vow renewal. It had shown on our itinerary under the payments and schedules section that we had this included, however, there was some sort of miscommunication between me, my travel agent, and Princess, because we were told no service package was included for our cruise without us paying a minimal addition of $229 for a vow package. I had called Princess in advance of the cruise to confirm that our package was included and spoke with someone who said it was. No one at the customer service desk including the manager would consent, and we weren't prepared to pay more for this, despite the fact that we both wrote new vows. We tried multiple times with confirmations, but were ultimately left disappointed in this omission. It didn't ruin our cruise, but we felt sad that we couldn't have our renewal ceremony. This leads me to another point about LGBT meetings on the cruise. Every night at 6:30PM there was an LGBT gathering in the Adagio bar. We'd go with our traveling couple companions nightly, and we were almost the only people in the place. Twice there was just one other couple who weren't particularly friendly. This was inconsistent with our experience on Carnival. Once again, this didn't disappoint or ruin the cruise, but we were surprised that nobody else on this full ship of 3100 passengers would come to a gathering. Princess is an upgraded experience over Carnival, with superior service and a very laid back, mature vibe. It's calm, serene, and a good value overall. The atmosphere is like an upscale suburban traditional wedding reception. It's not a fun ship party atmosphere. It's genteel, refined, and quietly luxurious. Read Less
10 Helpful Votes
Sail Date: March 2017
We chose this trip because we wanted to experience the Mexican Riviera, This ship sailed for 2 and a half days before getting to first port which was beautiful Puerto Vallarta ,which we loved. Great for shopping eating and plenty of bars ... Read More
We chose this trip because we wanted to experience the Mexican Riviera, This ship sailed for 2 and a half days before getting to first port which was beautiful Puerto Vallarta ,which we loved. Great for shopping eating and plenty of bars for drinks at a very reasonable price! The next stop was Mazatlan not the best port somewhat dirty and didn't always feel safe in some areas. The ship offered many excursions but all seemed very over priced. Our last stop was Cabo San Lucas, which we all loved very much the port was gorgeous much to see and do for sure. This was one of our favorite places. The only sad part is we were only able to be here for a very short time the shortest of all the ports. I think the ship could have stopped much sooner at another port on the way down but somehow I think they want travelers to spend as much time on ship so that we would spend money buying there drinks for a lot more than at the ports. I have good things to say and negatives things to say about Princess lines, I will start off by saying the arrival onto the ship went smooth and fairly fast and when getting to the actual ports it too went smooth. The disembark was very well organized and went very fast. Transfers back to airport was great! The entire staff on ship was excellent and the cabins and ship were spotless,the food in dining rooms were prepared beautifully and tasty with a nice variety. I was not impressed with the buffets it seemed like the same thing over and over again,especially breakfast. On most other cruises they offered many or at least 3 juices during meals ,on this cruise you had to ask for other flavored juices . The only one always available was orange juice. They also did not give you free bottles of water that needed to be purchased or ordered ahead of time. Other cruise lines I had been on gave you bottled water in your room daily. Drinks were very expensive and even the drink packages were on the high side. I really felt this cruise line was really out to get your money anyway possible. They had shopping sales, but my advice is to shop at the ports ,for you can get many bargains for a lot lot less. They had many activities on board including feature films. The shows were good some better than others and some were a yawn. The cruise director and his sidekick were fun and entertaining,I think they could have put on a great show. I would do the Mexican Riviera again but I would try to find a ship that stops longer in Cabo and a lot less time in Mazatlan and also a ship that doesnt spend two and a half days getting to the first port. I really hope my other cruise lines in the past have not skimped on food varieties and beverages at the buffets Read Less
Sail Date: February 2017
We had cruised the Caribbean 5 times (including Cozumel) and preciously visited Puerto Vallarta (1982) and Cancun twice to all inclusives with the grown up kids. But this was a different way to see Mexico that appealed to us, it being ... Read More
We had cruised the Caribbean 5 times (including Cozumel) and preciously visited Puerto Vallarta (1982) and Cancun twice to all inclusives with the grown up kids. But this was a different way to see Mexico that appealed to us, it being Valentine's Day and everything (my 60th birthday on the 13th). We found our aft cabin, B256 cramped and noisy. Our steward was fine, he needed some time off. I love the food but my wife just gets by with it. Sometimes she liked it but she liked less of it than I do. We had one of the best excursions ever in Puerto Vallarta with Valarta Adventures through Princess. We got WAY more than we paid for with snorkeling, kayaking, a hike, a waterfall, a beach, a close whale encounter, great food, drinks, and entertainment. Highly recommended. The entertainment was OK. The first comedian was really funny and the "Magic To Do" production number tried very hard. The fitness equipment was good but the jogging track was the worst ever. The weather was great, though it seemed it would be too cool (the last day really was) and the experience on the whole was lovely. I prefer going to the Caribbean (and it is easier from here) but this was a nice time too. Read Less
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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