58 Princess Ruby Princess First-Time Cruisers Cruise Reviews

This was a Family cruise of a group of 25. This was a trip in Memory of our Aunt, Sister, Mother, and Grandmother who embarked on her own trip to Alaska years ago by Cruise. Of the 25 only 5 had ever cruised before. We had 4 various ages ... Read More
This was a Family cruise of a group of 25. This was a trip in Memory of our Aunt, Sister, Mother, and Grandmother who embarked on her own trip to Alaska years ago by Cruise. Of the 25 only 5 had ever cruised before. We had 4 various ages of minor children who participated in your children's activities and LOVED it! As adults we enjoyed shows, trivia games, bingo games, casino activity, fine dining, buffet, drinks, ice cream, pizza, fantastic Burger bars. I loved the dancing, comedy, art galleries, shoppingvwas amazing on board and not over priced for t-shirt soveignors, jewelry, BIG bear and Moose only $25. We celebrated 2 children's birthdays and your staff sang and made them feel very important with signs and balloons. The pools were really nice, 2 adult only pools were nice. We had many choices of bar atmospheres. Loved the piano bar, country music, and the dance club for 18 + made it fun for our under 21's to join us. Thank you for a wonderful trip ! Looking forward to cruising again with Princess. Read Less
Sail Date August 2018
This was my first experience on a cruise. Once on the ship I was amazed at how helpful and polite the entire staff was. Ivana and Lloyd were extremely courteous and attentive to our group. I wish I had got their lasts names to commend them ... Read More
This was my first experience on a cruise. Once on the ship I was amazed at how helpful and polite the entire staff was. Ivana and Lloyd were extremely courteous and attentive to our group. I wish I had got their lasts names to commend them personally. The entertainment from the violinist and company was amazing. I enjoyed hours of their music. The food in the Michael Angelo dining room was good. I was disappointed in the food on the buffet. The stops we made were well organized and we left each stop on time. Overall, I enjoyed the cruise and again the staff was fantastic at their jobs. Embarking and disembarking was very well organized and we made it to the airport with plenty of time. I would definitely recommend this cruise line to family and friends. I was expecting more shops, there were a handful and not much variety. The shows in the Princess theater could have been better. Weather was beautiful! Read Less
Sail Date May 2016
We didn't pick this cruise for our first cruise. My family picked it and we decided to tag along. It was a nice ship, the staff were super, and I did enjoy it. But 5 days at sea were a little long for me. My sister thought it ... Read More
We didn't pick this cruise for our first cruise. My family picked it and we decided to tag along. It was a nice ship, the staff were super, and I did enjoy it. But 5 days at sea were a little long for me. My sister thought it wasn't long enough, so it is a matter of personal opinion. Overall, I had a wonderful time and would like to cruise again. The embarkation process was very easy, even for a newbie like me. We were directed to a line, which was moving very quickly to register and received e our cards. We then sat in a large room and waited for our boarding party to be called. I don't think we were sitting for 10 minutes. We had received a card saying the staterooms wouldn't be ready until after 1 and our bags could take a couple of hours. Our stateroom was ready as we approached with one suitcase sitting outside. The second arrived within 15 minutes. All in all, very easy. Disembarking was even easier. Due to the early hours of our flight, we were walking off. Scheduled for 7:45, we were actually in a taxi speeding our way to the airport by 7:30. Thank you Princess. We had the early seating in the Botticelli Dining Room. Although the selection of menu items wasn't large, I always found something I liked on it. One thing I didn't like was the temperature of the soup. It was lukewarm at best. I had steak on several occasions and always order it rare. It usually came medium rare, hence the reason I order it rare. A couple of time, we passed on the dining room because the men wanted to keep their shorts on (not allowed) and had dinner at the Horizon Court. Lots to choose from there. I walk a lot and was happy to see the walking track on the Promenade Deck. 2.5 times around for a mile. The first couple of times I used it were fine, but then the smokers came out. Why would they put the smokers area on the walking track? Poor planning on their part. Along the same vein, the casino needs a better ventilation system. I was only in it for a short period of time since the smoke was hanging. Loved the crew. Everyone was so helpful and efficient. They did sometimes seem overworked and my family (the experienced cruisers) said they usually see a lot more deck attendants and wait staff than we saw on this cruise. I hope to cruise again but not necessarily on Princess. Read Less
Sail Date February 2016
Embarkation went very smoothly. We thought it weird that you have to bring life jackets to muster drill. The buffet was one of the best we've experienced (we are huge royal Caribbean fans). The pizza everyone seems to love really ... Read More
Embarkation went very smoothly. We thought it weird that you have to bring life jackets to muster drill. The buffet was one of the best we've experienced (we are huge royal Caribbean fans). The pizza everyone seems to love really isn't that great. The service was very good. The main dining room experience comes no where near the royal Caribbean experience (only because of the food quality and selection). The service is good throughout. The shops onboard are a huge disappointment with both selection and cost. The only specialty dining we experienced was the crab shack which was terrible. The food was severely over cooked. The entertainment was ok. Movies under the stars was nice (including the popcorn and blankets which were very much needed in January). Overall, we would definitely recommend this cruise for those wishing to see Hawaii. But personally would not do again as there are way too many sea days that cannot be enjoyed because of weather. did our own shore excursions as the cruise lines gouge you on what is offered. Read Less
Sail Date January 2016
After taking a couple of hours to embark with great excitement we were not disappointed. When we arrived at berth 93 at LA we handed our cases to the porter and next time we saw them they were safely stored outside our cabin. We had a ... Read More
After taking a couple of hours to embark with great excitement we were not disappointed. When we arrived at berth 93 at LA we handed our cases to the porter and next time we saw them they were safely stored outside our cabin. We had a balcony stateroom R342 which whilst not being the biggest room we've ever stayed in it suited us fine. Our porter was a lovely guy called Donato who couldn't do enough for us. Overall the staff onboard were absolutely superb always helpful always available. Before we went on this cruise i read a lot of reviews on this site criticising the food but we found the food ranged from very good to superb.. The entertainment on board tended to cater for the older people even though we are 57 we were among the younger element on board ! We used to go in the fusion bar in the evenings for the band and dj but most nights there was less than 10 people in there ! There was also a nightclub called skywalkers which looked amazing and we were really looking forward to going in there but every night we went in there was a couple of people reading books! What a letdown ! The band onboard were called Castaway who did 3 or 4 gigs a day all over the ship and they were brilliant. We booked anytime dining which was a great decision I couldnt believe that people rushed to the dining rooms like robots for their 5.30 and 7.00 dinner and queued for ages! The restaurants were excellent we used Di Vinci and Leonardo for our formal evenings and the buffet style Horizon restaurant the rest of the time. We also paid $25 per person cover charge to go in the crown grill which was absolutely superb some of the best food I've ever tasted.. There was plenty of bars to use our drinks package card which was also a good decision when drinking expensive cocktails and shorts all evening. The facilities on board were excellent with Zumba classes every morning and an excellent well equipped gym. We paid for 3 of the ships excursions which were very good in Hawaii and one day we just got off and did our own thing. The stop of in Ensanada Mexico on the way back was a total waste of time. We found it run down and scruffy and not a great place to visit. Overall we had a fabulous time and would recommend the Ruby Princess to anyone thinking of going on a cruise. Read Less
Sail Date November 2015
My first vacation and first cruise. I was with a group who have been on several cruises. I was told before hand that there's a lot of food and entertainment. Everything but alcohol is included and food 24x7. They had 3 dining rooms ... Read More
My first vacation and first cruise. I was with a group who have been on several cruises. I was told before hand that there's a lot of food and entertainment. Everything but alcohol is included and food 24x7. They had 3 dining rooms you had to pay $25 a night. They had two dining rooms and a buffet that was free. All the restauraunts had the same menu so you didn't have variety. They also had hot dogs hamburgers and pizza. All the meals you didn't have to pay for was not very good. Each restaurant gave only 4 to 5 entrees. All food is closed doen by 11pm. They did not have room for people to eat inside buffet so people ate in the cold on deck. They always had one side closed for next meal. I went to get a soda the guy says you have to pay $7 per person per night which is almost $50 that means I would have to drink a lot of soda. I asked for cappaccino which I expected I would I would pay that. The card cost $30 for 15. I bought both because tap water did not sound appealing. The free coffee was aweful. My group kept telling me they have never on any cruise been nickeled and dimed for so much. As far as activities and entertainment they had only a hand full of shows. They showed movies outside on deck and reran them. They had a few trivia games. The had more demonstrations and seminars than anything else. Like how to get rid of cellulite..wrinkles..jewelary.. They really needed to have more entertainment. We were bored for several hours with nothing to do I bought cards to play with. The casino has two nights inly non smoking. It should be other way around. You had to walk through smoky casino to get to certain partd of the ship. Disembarkment very chaotic. I spent $67 on two 8x10 photos. After thinking about it I decided I really didn't need 2 of myself. I asked if I could get 5x7 they said it will cost you more. I adked for a refund it was against their policy. I went to customer desk the guy said I'll tell them to give you a refund they already had the pictures back. Against our policy again. The second to last night I lost my coffee card which had 10 more on it. I'm not sure if I didn't get it back after waiter took it to punch hole or I dropped it somewhere. In the mean time I had a car accident got hurt pretty badly. My insurance company said my car is totaled. At this point I knew I had to watch what I spent. I went to customer desk asked if I could get another card. Its against their policy. I would have to buy a new one. I told them theres two days left and I still had ten coffees left. Sorry you'll have to buy a new one. I explained my stuation that I didn't get my monies worth now I have to buy a new one. I asked if they could just give me 2 and cut my losses. Its against our policy. Then later that day my group leader said to pay the $12 for shuttle back to airport. Princess sent a letter to cabin saying I only had one day to reserve shuttle. I go up they take my card and see they charged me $24. I questioned this because all my emails say $12. I must have this confused with another shuttle. I asked them to cancel and a refund. Guess what they said, No refunds its our policy. The next morning I decided tovtry again. This person tells me they could only refund and cancel within 24 hours. I went balistic saying I did and was told I couldn't. The floors between 5 and 6 smelled like dumpster and at ine port I wike to exhaust fumes. I let someone know and I was told there's no smell. If I hadn't been pumped up by people who have gone on cruises and listened to people on the boat complain that it was the wirst cruise I probably wouldn't have been disappointed. I will nevet go on this cruise line again. Oh one last thing only one elevator out of 6 went up and down at a time. Read Less
Sail Date August 2015
Overall we had a good experience. I suggest you read the fine print very carefully before arriving at the port. The fine print contains some things that are not allowed to be brought on board. Since we had arrived by plane and had no place ... Read More
Overall we had a good experience. I suggest you read the fine print very carefully before arriving at the port. The fine print contains some things that are not allowed to be brought on board. Since we had arrived by plane and had no place to put the items, we just lost them. This was very frustrating! They did not offer any options, they just took them. This is not the way we wanted to start our cruise. These are things that are allowed on planes. The staff was very helpful; although, less than 5% spoke clear English. It was difficult to place a request if it was anything other than the normal, like please bring me milk not coke. We had a balcony room. It was nice and what i would expect. The shows where nice. We enjoyed each one. The meals where also nice. We like the anytime dining better than the scheduled dining. The scheduled dining can interfere with your tours at the stops. One thing that i did not like it the Michelangelo and Da Vinci dining rooms are way to crowed. I am not normally bothered by such things, but I was getting very uncomfortable in this situation. I could not get between the tables they are so closely set. The food in each was very good, but we much prefer the more relaxed atmosphere in the Horizon dinning room. We are not of the uptight and proper city crowd. Another thing that is irritating is the constant sales pitch from the staff trying to sell you booze. You can not go on deck without at least 6 worker trying to sell you a drink package. This was our first cruise. A cruise to Alaska was lifetime dream. If we decide to take another cruise, i would consider Princess again. We are more about the destination than the cruise. Read Less
Sail Date August 2015
For our first-ever cruise we took the Ruby Princess to Alaska. The cruise went off without a hitch, embarking and disembarking went very smoothly. When we embarked I made the mistake of trying to walk everywhere myself (foot issues mean ... Read More
For our first-ever cruise we took the Ruby Princess to Alaska. The cruise went off without a hitch, embarking and disembarking went very smoothly. When we embarked I made the mistake of trying to walk everywhere myself (foot issues mean I should minimize my walking), from checking in at port to finding our family on the ship. I got exhausted pretty quickly. After that fiasco we went down to the Medical Office and rented a wheelchair for the duration of the trip. The medical staff were super helpful and it only took a few minutes to rent the wheelchair. The rest of the trip was very happy for me because I could rest in the wheelchair and save my feet for the excursions, and it was relatively easy to maneuver around the ship. The ship is very wheelchair friendly. I was also able to disembark on a Princess wheelchair, a Princess employee wheeled me all the way through customs/luggage to the shuttle stop, and that was very helpful. The ship was immaculate and tastefully decorated. We often got lost trying to get to one place or another; it would be helpful if there were more signage pointing out where you are vis a vis the public venues. Also helpful if hubby would remember he has a map of the ship in his pocket! The ship's crew were wonderful. We especially appreciated our steward, Teddy. He seemed to always be right outside our cabin door! One day when the toilet had problems we told Teddy as we left for breakfast and by the time we came back it was fixed! Couldn't believe it! Other requests were handled promptly and with a smile. Room always freshened while we were out yet we never ran into the cleaning people - they magically disappeared when you wanted to hang out in the room. I loved the shower, honestly the water pressure was better than the shower in my house! Our room was quiet, very little sound coming from hallway or other rooms. Every evening we dined in the Da Vinci dining room. Our waiters got to know us and were professional and friendly (sometimes a bit over the top on the jokes, but great overall), and helpful. We asked for a table near the windows for my mother-in-law's birthday dinner and we got that table for the rest of the cruise! We were very pleased. The food was very good in the Da Vinci. Plenty of variety from night to night, most offerings were delicious. If ever we received something we did not care for (seldom), the wait staff was right on top of ordering a replacement, which came very quickly. The creme brulee (my favorite dessert) was my downfall -- I had it three times and that weight is not going to come off anytime soon. We also ate in the wine bar and had the happy hour tapas/sushi, which was pretty good. Sandwiches, salads and desserts at the walk-up cafe on Deck 5 were also good. Food in the buffet on what I think was Deck 15 was so-so, but when you're in a hurry I guess that's the way to go. It was always crowded in the buffet rooms and difficult to find a table. While I did not utilize them, my in-laws used the exercise equipment and joined in a couple exercise classes and thought they were very good. On the "con" side, one thing that got really annoying was the constant upselling everywhere you went. NO I don't want to go to the wine tasting for x dollars. Stop interrupting our (otherwise lovely) dinner to ask us for the twelfth time. Nor do I want to buy a beverage package - $50 A DAY? Who drinks that much? Also really cheesy that Princess makes you pay for the bottled water in your room. These cruises are not cheap, I think Princess could spring for a couple bottles of no-name water. The only other negative -- I felt that ship entertainment choices were underwhelming (although since we don't dance we didn't check out the discos/dance floors at night so they could have been awesome for all I know). There was hardly anything that we were interested in. I'm sure younger couples would find sea days pretty dull. "Enrichment activities" were not great. A couple of the "expert" speakers giving lectures were beyond boring. (One guy, at the beginning of his lecture, showed 10 minutes' worth of slides from cruises he'd taken. This had nothing to do with the lecture topic. Slides did not identify what the pictures were -- random beach shot? some type of building? -- or where they were taken. It was like going to a friend's house and being forced to watch their vacation slide show without narration as to what you were seeing.) On the few times we ventured out to an activity like "crazy golf", the line you had to wait in to play the game was ridiculously long. And speaking of golf, the Princess Links, a nine-hole putting green, had a grand total of two golf clubs available. Our group of 9 went up there to check it out and couldn't believe that's all they had. On the plus side, we enjoyed the casino, where we spent a few hours on sea days (and won money on a penny slot, who knew). My brother and sister-in-law did enjoy the karaoke contests, they went down to see them every night. We listened to the all-passenger choir sing Sound of Music, that was cute. The only other group activity I truly enjoyed was the balloon drop/dance party to celebrate Princess' 50th anniversary. Even my 90-year-old mother-in-law joined in on singing/signing YMCA! All in all a great trip with our family, our first cruise and we are thinking of going again! Read Less
Sail Date August 2015
Generally a poor cruising experience, thank goodness Alaska is gorgeous. First, why they got 2 stars: 1) Staff was very friendly, the person taking care of our room was great. 2) One very good meal at one of the ship's ... Read More
Generally a poor cruising experience, thank goodness Alaska is gorgeous. First, why they got 2 stars: 1) Staff was very friendly, the person taking care of our room was great. 2) One very good meal at one of the ship's premium restaurants, was well worth it, wish we could have eaten there again. Why they lost 3 stars (The reasons are too numerous to mention, so I will touch on a couple) I preface this review by saying that this was our first cruise, we may not be "cruise people" or this was just an underwhelming crummy experience. -The staff was friendly, but clearly poorly trained, not many staff could direct us around the ship, service was sub-par in most places. -The food was awful, no better than a very very very cheap Vegas buffet, and that included their sit down dining. The soft-serve machine was not working as often as it was, Burnt pizza that I would have tossed rather than serve in my own house. Fish tacos in a premade hard shell? Eggs Benedict that were closer to hard boiled eggs with caked on Hollandaise sauce that was more like a plaster were just some of the highlights. -The entertainment was mediocre at best, and it was peppered with awful shopping network marketing trying to sell overpriced colored glass and art prints (Or urging you to shop at the ports of call at stores that guess what, they own). Who goes to Alaska to buy Tanzanite anyways? -Too much boat time, too little shore time. Just Icky. Should have just flown to Juneau spent 3-4 days there, and then 3-4 days in Victoria/Vancouver. Read Less
Sail Date July 2015
Took cruise from seattle to ketchikan, juneau, skagway alaska, on the Ruby Princess. Cruise was wonderful, have no complaints other than we ate and drank to much, entertainment was great, food was everywhere, day and night. Wish we had ... Read More
Took cruise from seattle to ketchikan, juneau, skagway alaska, on the Ruby Princess. Cruise was wonderful, have no complaints other than we ate and drank to much, entertainment was great, food was everywhere, day and night. Wish we had more time at ports was the only real complaint we had. Would recommend this cruise. Also did deadliest catch excursion, helicopter ride and dog sled, would defiantly recommend both of these. Overall would give it 9 out 10 rating. Read Less
Sail Date June 2015
I've taken cruises on both the Holland American Line and the Azamara Cruise Line so I know what to expect on a cruise. The Ruby Princess certainly didn't live up to its reviews! I would not recommend this ship. We had a mid-ship ... Read More
I've taken cruises on both the Holland American Line and the Azamara Cruise Line so I know what to expect on a cruise. The Ruby Princess certainly didn't live up to its reviews! I would not recommend this ship. We had a mid-ship balcony cabin but the room steward had to get permission to give me a disposable shower cap because shower caps were only given out to guests in suites. How cheap is that! Our bathroom was the tiniest imaginable and smelled of mold. The food was only mediocre. Read Less
Sail Date June 2015
We did a round trip from Seattle because our daughter lives there and went with us. Otherwise I would go on a one way cruise out of Vancouver or Anchorage so we could see more and spend less time at sea. The service was great. The ports of ... Read More
We did a round trip from Seattle because our daughter lives there and went with us. Otherwise I would go on a one way cruise out of Vancouver or Anchorage so we could see more and spend less time at sea. The service was great. The ports of call, Ketchikan, Juneau, Skagway and Victoria, BC, were great and the ship was very punctual on arriving and departing on time. The room stewards were fantastic as they straightened the rooms twice a day. The food was good and the waiters were very attentive. We enjoyed the excursions which I reviewed separately. On-board entertainment - the shows were very good except for the comic who told old jokes I first heard as a child. The cruise director told an off hand joke on stage about a company. It happened to be a company I have been affiliated with for 40 years. I did not laugh. It was inappropriate. Other than that I was OK with him. I would have told him so, but I never ran into him the whole cruise, just saw him on stage or on the TV. The weather was colder than weather.com predicted. There were 4 of us (all adults) on our first cruise. Overall, we had a blast and would go again. Read Less
Sail Date June 2015
I have to start by saying that we got married on the ship, so it was a combined wedding/honeymoon. I think we may have received a little extra attention because of this, but not ever having cruised before, I don't have anything to ... Read More
I have to start by saying that we got married on the ship, so it was a combined wedding/honeymoon. I think we may have received a little extra attention because of this, but not ever having cruised before, I don't have anything to compare it to. We flew into Seattle the day before so we could look around. (Beautiful, sunny warm weather.) I loved Seattle and plan to someday go back for a vacation. Pike Place Market is the coolest place ever!! If you go try to go early while the vendors are setting up. There is no crowd and it is fun to watch the seafood sellers set up. We stayed at the Maxwell Hotel, which is about a block from the Space Needle. The price was really reasonable for the location so I was a little worried about staying there, but it was really nice!!! I wish I could post a picture of our room. We arrived at the port at about 12:10 pm and got right on the ship. I expected it to take a couple hours, but it was just so easy! We were in our room by about 12:30 pm. We had a message to meet someone later about our wedding plans and had to go to the Lotus Spa to confirm a couple appointments we had. I immediately called to make a reservation for the Chef's Table. (Found out later that only the first 36 to call get to do it. We did!!) We headed to the spa and the line was already long. I never realized so many people would utilize a spa on a cruise. That is a BIG money maker for them. (We had a couples massage the morning of our wedding, which was amazing, and I had my hair done for the wedding.) We spent the rest of the day exploring the ship. Had our muster in the casino. I was afraid it would last a long time, but it was short and sweet. We had our supper in the main dining room (anytime dining). The food was ok, but nothing to brag about. There we met Erwin. He was our server and so sweet. He always had a smile on his face. For the rest of the week we always tried to sit where he was working because we could always get a smile from him. We didn't see very many of those from the employees. It wasn't that they were unfriendly, I just think that they are so busy and serious about their jobs, that they don't probably feel that they have the time. No one was rude to us at all. My husband got the all you can drink card. We were worried that it wouldn't pay for itself, but I'm sure we at least broke even. He used it but I stole lots of drinks from his glass and bottle. Guess that is cheating. We got married on our first sea day. Since most people probably don't know what happens when you get married on the ship, I will try my best to fill you in. It really was an amazing experience and I highly recommend it. There is quite a bit that goes into the planning so they assign you a coordinator who takes care of making sure everything is arranged the way you want. It was a very easy process. Just had to fill out some paperwork, make a couple decisions and send money. Because Princess is out of Bermuda, the wedding certificate comes from there. They take care of making sure all the proper paperwork is sent there. We started our day with a couples massage. It was a little pricey, but I thought it sounded like an amazing way to start our day together. My husband had never had a massage so he was a little nervous, but he loved it! The two young ladies made us feel very comfortable. They even put our hands together at the end. So sweet. The only bad thing was they tried to sell us some stuff at the end, but we declined. After the massage we showered and soon it was time for my hair appointment. I went back to the spa and my "almost" husband went to the bar. He discovered the bar with the best bloodymarys. I don't remember the girls name who fixed my hair, but she did a fantastic job. Afterwards we ate a quick lunch then went back to our room to get dressed. When it was almost wedding time a young lady came to our room with our flowers and escorted us to the wedding chapel. There they fitted my husband with a small microphone so they could hear us for the video. The ceremony was very short and nice. We had a choice of music and vows, or we could provide our own. I chose their contemporary vows. My bouquet was a dozen red roses and was gorgeous! (I didn't get to take it off the ship at the end of the cruise, so that made me sad.) Our price for having a wedding on the ship was approximately $2,500. This included the ceremony by the ship's captain, flowers for bride and groom, videographers, photographers, a bottle of champagne, two champagne flutes, a cake and a large canvas wedding picture of your choosing. We didn't have any attendants or a reception, so that would all be extra. I didn't think it was horrible. After the ceremony the videographer and first photographer spent about two hours taking us all over the ship for pictures. They did a fantastic job! We even got to go to the bridge and have pictures taken in the captain's seat. It was a very fun experience. The photographers were extremely nice, but the videographer was such a darling young lady. I gave her my bouquet since I couldn't keep it. After they are finished with their pictures they take you to the black and white studio for more pictures. That was another amazing experience. The only bad thing about have such good photographers is that you want all of the pictures. We spent almost as much on pictures as we did on the wedding. We ended up getting the proofs, 20 8x10's, the video dvd, the wedding montage dvd and a dvd with all the pictures so we can print our own if we want. We also got five of the black and whites. I haven't counted the number of proofs, but when stacked they are over 2 inches tall. The worst part was having to wait until Friday to see them. After pictures and before dinner we were able to watch a show. It was pretty good. I would never buy tickets to watch it, but to be able to go in and sit for a while it was nice. That was our introduction to the milky way martini. We had a lot of those over the rest of our cruise! That evening we ate at the Crown Grill. We had a great window seat and the food was ok. I had a ribeye and my husband had lobster tail and something else, but I can't remember what. I'm not a picky eater at all, I will eat almost anything, but I didn't ever feel like anything I ate was great. At this meal is where we got our bottle of champagne and cake. We cut the cake (again for more pictures) and tasted it, then gave it to our server to take back for him and his friends. There was no way we were going to eat it and hated for it to go to waste. It wasn't very good either. Just an old frozen cake, but I didn't expect much so I wasn't disappointed. I don't remember what we did after dinner. I think we watched some of the entertainment in the Piazza and hit a couple bars. We were so exhausted from the constant running that we turned in early. Tuesday we were in Ketchikan. (Beautiful sunny warm weather.) It was a nice little town. There we booked a lumberjack show through the ship. It was entertaining. Before it started we spent some time in a little bar across the street. Fantastic bloodymarys there!!! After the show we walked around for a while and then went back to the boat. That evening we had the Chef's table. I definitely recommend everyone try to do this at least once. It was a really good experience! It was $95.00 per person. You get to go into the galley and see that area. While there you get to sample different hors d'oeuvres and have champagne with the Head Chef and Maitre D". Then you sit with your group and are served a multicourse meal with a different wine for each course. This was definitely the best meal we had on the ship. It was so much fun! After it is all done, the ladies each got a rose and each couple received a complementary copy of the ship cookbook. They only allow 12 people per night for just three nights. So you have to make reservations early to get to do it. The next morning we got up early to see Tracy Fjord. It was very pretty. I've been spoiled with many trips to Glacier National Park, Grand Teton National Park and Cascades National Park so I can't say I was as impressed with it as my husband was but I'm glad I got to see it from a cruise ship. In Juneau we went to Mendenhall Glacier and waterfall. It was very pretty and definitely worth the walk. The day was cold and rainy but not unbearable. Afterwards we walked around town. We figured out that the shops in these towns are all the same and mostly just jewelry. Not something I'd buy on vacation. We had a beer in the Red Dog Saloon. It was a fun place to see, but very busy. Thursday was Skagway. We didn't have anything booked there. We ended up booking a bus ride to Yukon at a place in town. It took the same basic route that the train did but we got to stop at several places to get pictures. And it was LOTS cheaper!! $69.00 per person. There were only about 13 of us on the bus so we got to have lots of interaction with the driver about the area. And we got to see and take pictures of a bear. Afterwards we went to Skagway Brewing Company to try the Spruce Tip Blonde. It was pretty good! Friday was another sea day. We spent quite a bit of time looking at pictures trying to decide which ones we wanted to buy so we didn't make it to any of the activities. That night was a formal night so we had fun dressing up. Saturday was the first day we really felt like we could relax so we sat around and watched for whales and dolphins. We stopped in Victoria that evening. We didn't have anything planned for there either. We walked to the wharf area and looked at the houses for a while then went back to the ship to relax at a bar. When we got back to Seattle disembarkation was very simple as was finding our luggage. We were back at the Maxwell hotel early so we planned some site-seeing for there. We rode the Ducks and did an underground city tour. Both were lots of fun. We had supper at Anthony's. It was delicious!!! We really enjoyed this cruise even though we weren't impressed with the majority of the food. I was afraid that maybe I just expected it to be better than I should have, but after talking to another lady in Seattle, who was on the same ship, it just wasn't normal cruise food. She said it was the worst that she ever had on a cruise and she cruises a lot. That made me feel a little better. I would compare most of the food to a Shoney's or Golden Corral buffet. You won't be hungry when you are done, but you also won't be writing home about it. I might also be a little spoiled because my husband is an amazing cook so I'm used to the best. I have to rate the cruise very good in spite of the food. For us it was such a wonderful experience. We even booked another one while on board, to the Western Caribbean. If it isn't as good as this one was we will probably try another cruise company next time we go. Read Less
Sail Date May 2015
There was so much about this cruise that I liked. First off, the staff was really great. Every person we got to know - our stateroom steward, our nightly server - was great. I really enjoyed the food. The buffet isn't great, but you ... Read More
There was so much about this cruise that I liked. First off, the staff was really great. Every person we got to know - our stateroom steward, our nightly server - was great. I really enjoyed the food. The buffet isn't great, but you can always go to the restaurants. We never paid extra for the more expensive restaurants and found the options and food at the normal restaurant to be very good. One thing I was surprised about was the constant selling for extras. This is my first ever cruise so many this is normal, but I really don't know. However, everything is SO expensive. First, they suggest you add $11 per person, per day for tip. This is fine but I really have no idea WHO is getting the tip. So at the end, we still wanted to tip the people we got to know even though we had already paid a lot in tips. Almost all of the events are focused on selling something. The art events to sell art, the gym "educational" sessions which are interesting but ultimately are to sell a nutritional product. The thing is, when you are on vacation, it's really nice to not feel like every 10 minutes you have a live commercial in your face. The activities were okay. But going back to my previous paragraph, a lot of things framed as activities were really just an excuse to sell something. And many of these things were insanely expensive. For example, the prices are the spa are almost laughable compared to prices in everyday life. It's really just blew me away how much it all cost. The drinks are not cheap either (they say $8 but they don't tell you that gratuity is automatically added so it's more like $11, and they are not high quality as you would expect for that price). In fact, immediately when you get on the ship the first day, you are bombarded with people trying to sell drink cards. These are so that you pay $50 per day for drinks. A couple of people in my family did this. It was an okay deal, but really the drinks are just not good enough to be worth that much. We bought excursions on the ship and of course they were a lot cheaper had we just bought them at port. However, we wanted to be sure that we had an activity to do. So that's a hard call, to wait or to buy them on the ship. With all of the negative, we DID have a few frustrating days at the beginning. But we learned to get used to this, to skip the "events", to say no to the selling and to just enjoy what the cruise had to offer. A few of the night events were fun. The official shows were not great at all (I always heard that cruises have such great shows!) But they did a few things like a married couples gameshow, which were fun to watch. They also have a fun club at the very top of the ship and in the middle area, have a live band playing. We also opted to do a wine tasting for $15 each and it was very nice and worth the money. We also enjoyed the movies, including the movie outside. I'm sure with a beach cruise, people enjoy the pools and outdoor areas a lot. But on a cruise to Alaska, a lot of the outdoor common space was wasted because it was too cold. I was kind of surprised there were not more activities indoors. The cabin was not great but it did the job. We had several problems with plumbing but they did get it resolved quickly. In general, everything was kept clean on the ship. They also made an effort to keep everyone healthy and even made you use hand sanitizer before going to eat. I was amazed at their organization to keep everyone on the cruise happy and fed. The dinner services was very quick, the getting off/on at each port was easy and fast, and getting off and finding our luggage was very easy too. They have a very well-run organization to make everything happen for so many people at the same time. Overall we had a good time but I can't say that i'll be doing it again anytime soon, due to the price mostly. Compared to an all-inclusive hotel, the cruise option is just extremely expensive. However, it was a fun experience! Read Less
Sail Date May 2015
I had a good time for the most part on my cruise all in all. Two things I found irritating was the first night we were relentlessly pressured into buying a drink card which we did not. Someone here in response to another first time ... Read More
I had a good time for the most part on my cruise all in all. Two things I found irritating was the first night we were relentlessly pressured into buying a drink card which we did not. Someone here in response to another first time cruisers complaint of the high pressure sales tactics said, "A simple 'no thank you' is all it takes." Well I'd say that it took more than that, frankly I get tired of constantly having to say, "no thank you." It's also hard for some people to say no and who wants to do something that's hard on vacation? Or worse yet who wants to be reminded they can't afford these extras that they may be interested in but don't have the money for? I was taken by surprise by this part of the cruising experience and like the post I read where someone else complained about the same thing, maybe I'm just not experienced enough at travelling or tourism, but I feel that most people know what they want and will seek it out if they can afford it. The constant reminding and asking if we we wanted to buy alcholic beverages was annoying. If I wanted to drink, I'd buy a drink. I know how and where to get one. Another thing, was the constant picture taking. Someone seemed to always be taking photos when you didn't want a photo taken. Those are my biggest complaints. On the positive side, the ship was beautiful and clean and the crew members were all very attentive to our needs, Alaska was also gorgeous. Embarking and disembarking was organized, the entertainment was good and the food was delicious. It would have been better if they could have taken the level of promotion and sales down a notch though, that's my opinion. Read Less
Sail Date May 2015
This was our 5 year anniversary trip. We absolutely loved the Ruby Princess. Class act all the way. The ship was beautiful. Staff was super nice and helpful. Met lots of new friends. Our room steward, Armand was amazing and kept our ... Read More
This was our 5 year anniversary trip. We absolutely loved the Ruby Princess. Class act all the way. The ship was beautiful. Staff was super nice and helpful. Met lots of new friends. Our room steward, Armand was amazing and kept our room tip-top, ice always full, impeccable service! We thought the food was awesome, although could have stood a bigger salad bar at the buffet. Thai, our head waiter was simple superb and Menardo our waiter was johnny-on-the-spot. We would recommend Ruby Princess to all our friends in a heartbeat! So much to do we could not fit it all in this trip, so MUST go again!!!! Hopefully very soon, it was a total blast! Entertainment was really enjoyable. Loved singing in the Pop choir. Excursions superb! Embarkation and disembarkation Smooth as could be. Was very nervous about sailing for the first time, but all nerves were dissolved within the first hour of being on board. We love you Princess Cruise line!! Read Less
Sail Date May 2015
This was my first cruise ever, and I am very glad that I chose to sail with Princess for my first cruise! This was the Ruby's first cruise from the West Coast after arriving from a long journey around South America from Ft. ... Read More
This was my first cruise ever, and I am very glad that I chose to sail with Princess for my first cruise! This was the Ruby's first cruise from the West Coast after arriving from a long journey around South America from Ft. Lauderdale. Our cruise visited: Puerto Vallarta, Mazatlan, and Cabo San Lucas. Embarkation: Was a bit crazy because this was a sold out a cruise and many people were taking this voyage for their Spring Break vacation! We arrived at the port around 12:30-45ish and were onboard around 1:30. Not too bad of a wait for the amount of people that were in the terminal. It was a bit disorganized and had to ask a couple employees on where to go and all that, but this was my first cruise so I was a bit confused! Once we got our room keys/cruise cards, we directly proceeded to the escalator to the gangway! I was super excited boarding the ship, and even got a bit emotional because of how happy I was, LOL! Getting onboard: Once we boarded the ship, we went directly to our room, dropped off some bags we had, and then went to explore, and holy cow the ship was HUGEEE to me! Wanted to familiarize myself. The ship was beautiful, and very clean, staff was always working hard everyday on maintenance. The cruise: After exploring for a little bit, it was time for muster drill! After that, it was sailway time, super exciting moment for me, since it was my first time on a cruise ship! We watched the ship sailway around 5 pm, and we were on our way to our first port of call: Puerto Vallarta, Mexico! Soon it was 5:30 and we went to get ready for our first dinner aboard the beautiful Ruby Princess. We had 5:45 traditional dining in the Botticielli dining room. We met our waiters Faye and Arip (best waiters ever, they were super friendly, attentive, and very hard workers! Miss them very much!) We were even lucky enough to have a table right by a window with a view of the wake, how cool was that! We watched many shows, which were all very great shows! The comedy show on the last night was hilarious! Enjoyed walking on the Promenade deck everyday, pools were always clean and heated.Workers work VERY HARD everyday, and are some of the greatest people I have met in my life! They love when you talk to them and ask them where they are from, they are just amazing people who deserve to be recognized more for all that they do! Ship was in great shape, and I enjoyed spending time in the Piazza as well. There was always lots to do everyday, and I also highly enjoyed watching movies under the stars! Ports: After two days at sea, we arrived to beautiful, sunny, and very warm, Puerto Vallarta, Mexico! We walked right off the ship and took a bus to El Malecon. Beautiful boardwalk, with some beautiful beaches. We highly enjoyed Puerto Vallarta, lots to do and it's a beautiful city! Mazatlan: Great city, was very warm as well! Some people felt a little bit scared to get off, but we felt completely safe in this town, LOTS of police patrol taking care of tourists, and they also have volunteers that speak perfect english to help out tourists on cruise ship days. I highly recommend taking a taxi, there are taxis everywhere. I recommend taking a taxi to the Golden Zone, it'll cost you around $10 USD to get to there from the cruise ship terminal. Lots to do in the Golden Zone and many of the folks from the ship head over there; very nice beaches and lots of restaurants. Just beware of all the locals trying to sell you things, luckily I speak Spanish, so I was able to tell them no thanks politely. They are everywhere trying to sell you stuff, so don't feel pressured to buy anything if you don't want to, many of them do sell things overpriced to tourists just to take advantage of you, so be careful! Cabo San Lucas: I LOVED Cabo! Beautiful place! We had an excursion which was a boat ride to Los Arcos. It was a glass bottom boat ride that we bought online (not from the ship) for $16 pp, which I thought was a great deal. They also took us to two beaches. The first was Pelican's beach, which was a BEAUTIFUL beach right by Los Arcos; the water was crystal clear with a perfect view of the cruise ships anchored off the bay. They also took us to another beach, which I believe is called Medano beach? Not too sure, but it was also very nice with very clear water. This tour was amazing, and we had a great tour guide who was very informative and spoke great English as well! Great tour, and would definitely do it again! I highly recommend doing some type of excursion here in Cabo, there are lots of them available here, other than that, there is not much to do on your own here, since it is a resort town with resorts everywhere! Food: the food was amazing, some people are very picky, including myself. I highly enjoyed every meal I had. You NEVER go hungry on a cruise, there is always great & delicious food available when you need it. Everything was delicious! Overall, this was simply an AMAZING cruise! I enjoyed every single minute of it! Met some amazing people onboard and would do this trip all over again in a heart beat! I highly recommend a cruise with Princess, they are an amazing cruise line that will satisfy everyone who sails! From the staff to the food and the ports, everything was amazing!! Best vacation ever!! Read Less
Sail Date March 2015
"Oh, you are the Hammann's? You have been upgraded!" OK. I'm not an idiot. I realize that getting upgraded is fairly standard. However, don't we all love to hear that phrase? It put a smile on my wife's face ... Read More
"Oh, you are the Hammann's? You have been upgraded!" OK. I'm not an idiot. I realize that getting upgraded is fairly standard. However, don't we all love to hear that phrase? It put a smile on my wife's face as well as mine and set the tone for our 20th wedding anniversary cruise. We arrived at 2:00 as suggested by our boarding pass. It literally took about 5 minutes to get through the check-in process. We stood for about three minutes behind on family and then was instructed to move to a quicker line by an attendant. We were greeted, given our cruise cards and moved on to the ship. Quick and easy! We had reserved an obstructed view stateroom and were upgraded to a balcony stateroom. We were excited to see our room. Both of us had never cruised before so we were enjoyed each and every step of the process. From the name tag on the room to the greeting from Jeffrey, our steward, we were amazed at the service. The food and food service was top of the line. We loved our meal times. Not only were we served amazing food, we established some great relationships with the servers who come from all corners of the world. While I haven't been on other cruises so I cannot compare, I suspect that it would be hard to beat what Princess offers in this area. We dined using the anytime dining package which offered a great amount of flexibility. The balcony cabin we were booked into was amazing. It offered amazing views. The bed was comfortable. Our steward, Jeffrey, was efficient and stealthy! It took some getting used to the two a day service plan on our rooms but once we had the system down it was great. The 2015 New year celebration was great. We had a great time hanging out with people of all nations. This was a memory for a lifetime. I certainly would sail Princess again! Read Less
Sail Date December 2014
This was our first cruise and many of our friends said we'd love it. While we really enjoyed our time off the ship in all the ports, I really expected a better time while at sea traveling between them. The food in the traditional ... Read More
This was our first cruise and many of our friends said we'd love it. While we really enjoyed our time off the ship in all the ports, I really expected a better time while at sea traveling between them. The food in the traditional dining room was just OK (nothing special about the quality or the menu) and the buffet food was much worse. We received three bottles of red wine with sediment in the bottom and nothing was done to make it right. The entertainment was disappointing and on par with a third rate theme park. It soon became clearly evident anything extra offered on board was a money grab by Princess. The photographers were especially annoying with their in-your-face approach to taking (and selling) photos. The alcohol was pricey, spa and boutique prices were ridiculous, and we got much better value for our excursions by doing our own booking through private companies. Another passenger I spoke with suggested Celebrity Cruise Line as a better option. As of this moment, I will not be cruising with Princess again. Read Less
Sail Date June 2014
Please note this is my first cruise and thanks to all of the previous ruby princess reviews which lead me to select this ship. My fiancé and I traveled on the April 17 Western Caribbean cruise from the frozen tundra of Washington DC. Took ... Read More
Please note this is my first cruise and thanks to all of the previous ruby princess reviews which lead me to select this ship. My fiancé and I traveled on the April 17 Western Caribbean cruise from the frozen tundra of Washington DC. Took the princess bus from Miami (cheaper than supershuttle/taxi from Miami). Embarkation was a breeze and we were in the room in no time at all. I was worried from reading the review about the rooms/bathrooms since I am a big guy (6'6 270+). The shower was tight but I was able to maneuver just fine and thought the bathrooms are designed well for such a small space. I also was concerned about the bed size but it is bigger than a Queen and smaller than a king...similar width to a California king bed but not as long (good sized). The room was nice and the balcony was plenty of space for two people. We are in our late 30's and I thought there was a good mix of people from 20-70. Most people looked in there 40-60 range. We hung out at the main pools for fun and swam at the adults only terrace pool at the back. We didn't see the need to hang out at the sanctuary as I never felt it was that crowded. The Casino was fun and we ended up getting the drink package ($49 each per day) which was reasonable and also included unlimited bottle water. We were situated on deck 12 which made it easy to go two flights to the lido deck/pool and easy to walk down to the piazza. The reviews are correct on the Princess Pizza which is thin and similar to NYC style pizza; Delicious. We tried the Crab Shack pop up on the day it was offered and loved the king crab and popcorn shrimp. Crown grill was really nice and we enjoyed the MDR as well. All the meals I had were great. The design is really nice and made for a very relaxing time. My fiance enjoyed her spa day but it is pricey (even by downtown DC standards). I enjoyed the in room tv movie options which ran very recent movies (Saving Mr. Banks, The Hobbit 2, Man of Steel, etc). It was relaxing to chill in the room and stare out the balcony door to the ocean. Movies under the stars were fun and we did that two evenings. The dance parties were also fun at night time. My knock: I could only work out on the bike's in the fitness center since I would hit my head on the treadmill or elliptical machine (if your under 6'3 your probably fine). However I am a runner so I noticed many runners using deck 7/8 (front of the ship you go upstairs to 8 then back down to 7) to run around the ship during off hours (5 laps to a mile). I was able to run for 30 mins when the ship was docked in Cozumel. They probably discourage you from running on deck 7 during sea days and prime hours. Ports: Grand Cayman; We skipped the excursions and took an 8 buck cab to the Royal Palm beach club and had a wonderful time chilling out on the beach. Cozumel; we checked out the port but stayed on the ship and relaxed. All in all a wonderful time and I wouldn't hesitate to book a cruise on Princess again.   Read Less
Sail Date April 2014
This was my first time aboard the Ruby Princess. I booked with a third party website because I got a great deal on the sailing. My good friend and I were looking for a relaxing weekend getaway and that was exactly what we got! Upon ... Read More
This was my first time aboard the Ruby Princess. I booked with a third party website because I got a great deal on the sailing. My good friend and I were looking for a relaxing weekend getaway and that was exactly what we got! Upon boarding, I was excited to see this was the biggest ship I had sailed on. I have been on three cruises now, 2 with Carnival and 1 with Princess. This ship was by far the largest and cleanest of the bunch. The staff was very friendly and very accommodating. Anything you wanted- you got. Sometimes even more than you wanted. The facilities were well maintained and there were a variety of activities to engage in on board. They had several classes in the fitness center, which was beautiful and situated at the front of the ship with excellent views. There were also several activities on board daily, which were detailed in the Princess Patter newsletter which was given to us nightly by our room steward. The shore excursion we went on was a great value for our money- we went snorkeling and were also taken to a private beach to enjoy time in the sun. It wasn't my first choice excursion, as the dolphin swim had been cancelled by the tour company (no fault of Princess). Princess did an excellent job of finding an alternative excursion for us last minute though. Our cabin was spacious and had a beautiful balcony- a surprise upgrade which was much appreciated! The food was excellent- I enjoyed most everything I ate on board. The only complaint I had was the steak I ordered one night seemed to be a little tough and not juicy enough for my tastes. However, everything else was excellent. There was a modest amount of entertainment at night- they did have some clubs (Skywalkers Lounge and Club Fusion) neither of which I visited while on-board so I cannot give a review on them. As far as the children's activities go, they had extensive children's facilities towards the back of the ship, which was excellent in my opinion, as it kept the children occupied but still gave the adults a taste of being in a quieter atmosphere. They seemed to do a great job of entertaining the children and keeping them occupied, although there weren't as many children or families aboard as there were on my previous cruises. Disembarkation seemed to move along quite nicely. We were in a walkoff group and they had us wait in a comfortable, air-conditioned dining room while announcing different groups for disembarkation. In summary, I thoroughly enjoyed every aspect of my Princess cruise. The staff was amazing and I loved the service; the room was beautiful and clean; the entertainment was nice but subdued for a quieter, less party-like atmosphere- which is exactly what my friend and I were looking for. The only thing I was significantly disappointed in was they advertised a jogging track but did not have one. The track they advertised was actually a walkway around the mini-golf area, which was close cut, narrow and had sharp corners. It was definitely not made for running. Read Less
Sail Date March 2014
My boyfriend and I choose to take our first cruise this March, after researching all the possible cruise lines we choose Princess. Nothing but good things too say about this trip. The food was excellent, between the constant buffet, the ... Read More
My boyfriend and I choose to take our first cruise this March, after researching all the possible cruise lines we choose Princess. Nothing but good things too say about this trip. The food was excellent, between the constant buffet, the main dining room and the little grills poolside. Our room which was upgraded from a balcony room to a mini suite a week before we embarked and I have to say we we're very pleased! Our "bellboys" name was Micheal, he served us hand and foot, anything and everything we needed at all hours of the day/night, we was great! Evenings when we dined in the Da Vinci dining room we had a waiter name Mersal and his assistant Victoria, always conversed and made dinner for us a great time every night. The casino was a great time and a great place to meet new people, which we did and again I have to say the bartenders Roy and Merlin were always happy to serve my boyfriend and I. Grand Turk was BEAUTIFUL and a great place to shop. We did the Snorkeling and Sting Ray Excursion while we were there, it was wonderful the tour guides made you feel safe in the ocean and brought lots of smiles and laughs to our faces while on this excursion. The shopping at Grand turk was good, a little expensive but HEY your a tourist that's what happens right? We also visited Princess Cays on this trip, now any future cruisers on this agenda, do all your shopping at Grand Turk because Princess Cays is a day designed for you to just relax on the beach, which is exactly what we did. Overall an excellent vacation, excellent cruiseline, we will be back for another getaway soon! Read Less
Sail Date March 2014
My wife and I have cruised many times mostly on Royal. Ive heard only good things about Princess, so we booked. We had a group of 10 People. Ages 30-75. We flew into Ft. Lauderdale pre-cruise stayed at the Sheraton Ft. Lauderdale $188.00 ... Read More
My wife and I have cruised many times mostly on Royal. Ive heard only good things about Princess, so we booked. We had a group of 10 People. Ages 30-75. We flew into Ft. Lauderdale pre-cruise stayed at the Sheraton Ft. Lauderdale $188.00 with tax. The hotel was great for 1 night. We walked to coconuts for dinner which we enjoyed and returned back at the hotel to pass out at 730 pm. Took a cab to the port at 11:00am. Embark was a breeze. This was sold as a nine day only to learn days later it was sold as a 4 and a 5 day. I dont know if this matters. We did receive what I think is a good price. We were on the dolphin deck balcony mid ship. The cabin was fine except there was no privacy from above. The steward did his job and was pleasant.That was the only issue for the cabin. We chose any time dining for the first time. Will not do that again. I think you lose your CRUISE EXPERIENCE by doing anytime dining. I will choose MDR 2nd seating and if the menu is not to our liking, We will choose another venue. Again this is my own opinion. The buffet was pretty poor along with the service. The service in general was not good. Do you remember when you walk down the corridors and every employee says good morning,afternoon and good night.That didnt happen. Not saying that some of the help didnt do this, but few a far. I look for this because it is part, of the cruise experience. The design of the ship was difficult to navigate. I think I got lost daily. The ports were nice and we enjoyed them. Took the tour of Atlantis. I liked it. Princess Cay was a great day. I did take the advice on cruise critic about turks and Caicos. When you get off the ship there is a nice beach to the left, but there are a lot of vendors . Just walk further down. Debark was a little slow but I was in no hurry as I had another 5 day cruise on the liberty. Which I think was great in all aspects. Over all, I wont go on another princess cruise. But there is nothing better then cruise. Read Less
Sail Date February 2014
Here is my review of the Ruby Princess... We were a group of six ladies - myself, my mother, daughter, sister in law and two nieces. All over the age of 21. Embarkation: GREAT! The process was easy - we arrived at noon and the we were on ... Read More
Here is my review of the Ruby Princess... We were a group of six ladies - myself, my mother, daughter, sister in law and two nieces. All over the age of 21. Embarkation: GREAT! The process was easy - we arrived at noon and the we were on the ship in less than a half hour. We each had a bottle of wine that we checked in. They didn't even open the bags - just felt it for the proper size. We went straight to our rooms which were ready! On previous trips with Norwegian , rooms were not ready for a couple hours after boarding. We each had inside cabins, which were a nice size - larger than I expected, as I have only had balcony cabins in the past. We were missing the shampoo/shower gel bottles - did not receive them until day 4 (yes, we asked for them) - glad we brought our own. Our room steward stopped by and introduced himself - he always seemed to be nearby. We had asked for robes before sailing -had to ask again on the second day - VERY SMALL and un usable!! We walked around the ship, then ate lunch in the dining room (we asked several crew where the dining room was and we were always directed to the buffet, but since we read Cruise critic, we knew they were serving lunch in the dining room) purchased our soda package with a travel mug - nice keepsake! We soon set sail and headed to our rooms to dress for our 6pm dinner in the Bonnicelli dining room. Dinner was great - waiters, Louis and Alexander were very attentive. Alexander (helper) was new and while he always brought the correct drink, he never set them in front of the right person. We had a good laugh about this and it soon became a game! I highly recommend the set dining time as opposed to anytime dining. It was nice to get to know our wait staff. Louis was great about suggesting what entrée to choose and it was always the best delicious! The food on the ship overall was very good, although we didn't spend a lot of time at the buffet, when we did eat there, it was enjoyable. They did have movies under the stars each night, but unless you arrived early - you probably didn't get a chair - the deck was not large enough. Day 2 - at sea. Since I always wake up early, I was pleased to be able to get coffee at the buffet. Also the casino was open and I was the only person in there. There were plenty of things to do at sea to keep us busy. The pools were very crowded of course and we even heard of a few arguments over chairs. We found out later that the Sanctuary pool can be used without cost and therefore not crowded. The upper deck close to the Sanctuary always seemed to have a few empty chairs. We did participate in Passenger feud, a nice little diversion. They had many others, but that's the only one we attended. Day 3 - Cozumel. My daughter and niece went on the Ruins and beach break tour. They had to meet at 6:45 in the Wheelhouse bar. They were held there for a while before actually departing for the tour. They had a wonderful time and were very impressed with the origination of the whole tour, although they were not impressed with the "beach". The rest of us went on the Passion Island tour. The boat ride to the island wasn't long, and all the people on the island were very friendly. Our server kept our rum punch flowing, he even refused a tip - saying if we were happy with the service, we could tip him at the end of the day - which we did! The food on the island was just ok. Not many shops on the island - but the ones that were there, seemed a bit overpriced. The sister in law got a massage (the islanders walked around giving short massages for free, then directed you to the main massage building for the real thing) she enjoyed it! The lounge chairs on the island were old and plastic and the tables and chairs for eating were plastic and dirty. There was one water trampoline in our area, but we were told we could venture farther down the beach to enjoy the other items in the water - we did not. The tour guide gathered us together when it was time to leave and informed us that if we wanted to tip him, now would be the time because any tipping on the boat back, would not be his. We were then asked by the people on the boat to tip them as well. They played great sing a long music on the return boat ride - great ending to the tour. Mother and sister in law went to the comedian show in the princess theater and raved about how great it was. Luckily, he was performing again later in the week. Day 4: Grand Caymans. Four of us booked the Dolphin Swim and Stingray adventure. PLEASE PAY ATTENTION TO THIS PART!! The tour was supposed to start at 12:30 and end at 5. We did arrive at Dolphin Cove at 12:30, where they told us we would be going to stingray city first - but were told we had to wait for more of the group to arrive and for a bigger boat to arrive as the one there wasn't big enough. (the brochure said the tour was limited to 20 people and twenty people were there!) At about 1pm, more people arrived while we were boarding the boat (the same one that they said wasn't big enough) They put 50 people on this boat that looked like it would hold 35 max! The boat ride was 35 minutes out and we were there for about 30 minutes, then 35 minutes back. Four people had to sit on the bow of the boat - two of them from our group. They were miserable - being doused with waves and then rain! We thought stingray city was a controlled environment, but it turned out to be a meeting place in the ocean, where several other boats had also gathered. Our ships "captain" got into a shouting match with another boat - yelling at them to move!. While we did enjoy swimming with the sting rays, it was also hard to relax with all the people around. We did not have our picture taken as there were too many people and they "missed us". We then boarded the boat for the trip back. They did offer us a cup of water or a cup of punch. The people who did have pictures taken, were asked to buy them. We were all asked to tip before we got off. Back at dolphin cove we were separated into 5 groups and told how to pose with the dolphins. We were told where and how to place our hands so that the dolphins could swim by, kiss us or give us a ride for the pictures. Not exactly what we were expecting. Afterwards, we walked up to the "store" and saw some people in the group eating pizza. We went to purchase some also but were told the pizza was only for people with the blue wrist bands - turns out the people we waited on, and the people getting pizza, were crew members from the ship. We would have gladly purchased some pizza as there was no where else to get food. Needless to say, we were embarrassed - and hungry. We were then instructed where to go to look at/buy our pictures. One picture would be $25!!! Or, for $99, you could get the disk with all the pictures from your group. Since there were 4 of us, this was the option we chose. We then boarded the bus back to the port. Luckily, all four of us got on the first bus, or we would have had to wait again. We arrived back at port at 5pm. Our tour started late, but ended on time. Turns out, we were supposed to have a walk where we would see birds and other animals - that didn't happen. I think it's great that the crew gets to participate in the excursions, but not at the expense of those of us that paid for it. We complained to the excursion desk about the tour, but after filling out a form, we were told they would investigate and evaluate for the future. The rest of the cruise was enjoyable. One night the casino was all smoke free and very crowded. We all went to the magician show -it was just ok. We all went to the next comedian show and laughed until we cried! The young girls went to wine tasting and loved it. A few of us went to the cook demonstration and a tour of the kitchen, also nice. Last day at sea: The pools were very crowded as everyone was trying to soak up a few more rays! I wish they would leave some chairs out on the decks at night - they always gathered them up and there was no where to sit. We would have really enjoyed sitting on the deck looking at the stars. Overall we had a wonderful time. The crew all seemed nice - although we heard other people complaining that they were rude, we did not experience that. Disembarkation was just as easy as embarkation. Read Less
Sail Date February 2014
Well-trained and consistently-trained staff. Unfailingly (apparently) happy in their work and with good people skills.  Good sense of humour (necessary to rebuff the complaints about the food). Relentless up selling of drink options. (I ... Read More
Well-trained and consistently-trained staff. Unfailingly (apparently) happy in their work and with good people skills.  Good sense of humour (necessary to rebuff the complaints about the food). Relentless up selling of drink options. (I don't WANT your "special" marguerita - I want an ordinary one!) Poor organisation in breakfast buffet, though with all waiting staff either assigned to drinks duty ("More coffee, sir" , every three minutes, even when cups still full) or to cleanup when the under-managers were on the prowl (three separate mornings when NOBODY came by our table to ask if I wanted juice or any other drink, I was reduced to pouring it for myself, which of course led to protests from the staff member who noticed!). Wouldn't it make more sense to have some staff assigned to each duty type at all times? Food in main dining room (8.15 sitting) bland and uninspiring. I was tempted to attend the culinary demonstration in order to find out how they managed to remove any flavour from what were (presumably) reasonable-quality ingredients. The highlight was the fried sushi rolls, which were inventive and imaginatively-presented. The lowlight was the food on the Italian night (for some reason scheduled on Halloween, some five days after we had left Italian waters), where great skill had been applied to the desiccation of both fish and meat main courses. The evening entertainment in the theatre varied from reasonable (Siobhan Phillips - beautiful and unusual voice), through adequate (Freddie Mercury tribute), to pathetic (the "other" David Copperfield). Some people seemed to enjpy Copperfield, to judge by the laughter (unless he had a backing tape set up), BUT I have to say to my US co-travellers that this was not "wacky British Humour" - he simply was not funny! The nightclub appeared to be patronised largely by off-duty members of the entertainments team, but was a lively place to relax with a post-prandial marguerita. Adagio was altogether more refined. We just didn't like the lack of atmosphere in wheelhouse, explorers, or crooners, but plenty of other people did. Daytime entertainment appeared to be focused on separating guests from their money (Casino, Art etc). Except, to be fair, the various musicians who played in the Piazza. Special mention should be made of the Atomic party band, who were able to turn their hands to many different styles, but were at their best when allowed to rock! Room was comfortable (inside, Riviera deck), very quiet and supplied with all necessities. I found it strange, though, that a US-dominated boat appeared to have no shoe-shine facilities, nor did our steward seem to understand what should be done to clean and shine a pair of brown leather shoes.  Only ended up taking one tour. The staff member assigning us to buses failed to notice the important words "guiados en Espanol" on our tickets, leaving the guide at Olympia to make some hurried phone calls to get us out of the English-language group from bus 11 and onto the Spanish group from bus 14. The other tour we booked was cancelled, so we instead did Ephesus on our own, as for most of the other ports. The guests were split 1500 US, 500 UK, 500 Aussie and 500 "other". Ages ranged from one year to about ninety, the median being around fifty. The US folk seemed to stick together, but the non-US mixed well (and I include the Latino Yanks in "non-US" here - it was the Anglo-Yanks who seemed to be the most stand-offish). The itinerary was great (Greek Isles, Venice to Rome), but I don't think we will be back on the Ruby in a hurry.   Read Less
Sail Date October 2013
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.5 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.2

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