I guess the size of your dividend matters if you hold Princess Cruises shares but the size of the queues matters if you are a passenger on their new giant ships. And I really wonder how much longer the wonderful crews they employ can keep carrying their reputation and where the cruise industry is heading with the number of passengers they are cramming onto their ships.
OK this was our 8th ...
FOOD
Worst Bacon and Coffee of any cruise ship. Poached eggs came out without and white - just a yolk.
Worst breakfast Service ever - 45 minutes for eggs to arrive. Cold toast turned up 5 minutes later.
It was only an 8 day cruise but repetion of menu wasn't great.
None of these had a huge impact on overall experience. We didn't starve :)
SHIP
Worst designed Ship we've sailed on. ...
Check-In
When arriving at the terminal in Sydney it was just under 30deg.C and we couldn't believe the length of the queue. Once inside the terminal (and in the shade), we were faced with further massive queues. Eventually collected our medallions and were ready to join another massive queue.
Cabin (Stateroom)
Very clean and looked after by the excellent Fernando.
Ship
Very well ...
My wife and I and another couple who joined us, had New Zealand on our bucket list and found the cruise itinerary to be very interesting. I have to say the embarkation and debarkation process was outstanding, including going on port calls. Princess has that down pat. We only wish the amount of staff was available throughout the ship.
We loved our room and our cabin steward. We have never been ...
I have done many cruises with Princess, and the Royal, which is now in Australia for the first time was a big disappointment.
Not the crew, they were great as usual, but the cabin set up - no USB ports at all, two USA powerpoints and one European one.
Everyone has a mobile phone - have to to use the Medallian app - but no where to charge it!
Breakfast had the most choices in the buffet - ...
Another and possibly our last Princess cruise due to cutbacks ,poor food and very disappointing entertainment onboard.
We have done over 400 days on princess and since the break over Covid we are just completing our 4th long cruise and have felt undervalued and quite frankly ripped off.
We travel in a suite and enjoy the concierge lounge with happy hour every evening with complimentary ...
Looking forward to seeing couple of new places and revisiting others. Was already on the Crown Princess in Alaska in may and found that the service and food has got so bad. They seem to be leaving the service out and many crew were not trained. We found that they were using the long ride to train staff. While I understand that if we had been told we could have not so hard on the crew we ...
Mediocre PCL experience. As Captain Circle Platinum guests, we received very little recognitions throughout our 7-day cruise. PCL primarily focus seems to be “charge more, give less.” Imposed new charges on services which should be included, such as room service, medallion orders, Alfredo/Gigi’s, etc. Crew seemed tired, overwhelmed, unhappy and rude at times. Managers conduct meetings with staff ...
This was our first cruise since the restart after covid. As platinum cruisers with Princess this was not our first trip by any means and we were interested to compare the before and after.
Royal was bigger than the ships we had cruised previously so we had some expectations of crowding which wasn't really an issue for the most part.
Bar and Atrium entertainers were great but the main ...
Our travel agent recommended us to go with Royal Princess for our Alaska cruise as they had the best itinerary. The excursions were great. The day at the glacier on the ship was ok but, even though we went to two, one was so far away, there was no way we could see anything. Disappointing. The on-board activities were uninteresting. A lot of 'game show' activities. My husband went to one "Can you ...