209 Princess Royal Princess Romantic Cruise Reviews

This was our 12th ocean cruise (Seabourn, Cunard, Celebrity, HAL, RC) and first on Princess. Our expectations for such a large ship during the New Years week were not real high and I am pleased to say Princess exceeded them by day 3. ... Read More
This was our 12th ocean cruise (Seabourn, Cunard, Celebrity, HAL, RC) and first on Princess. Our expectations for such a large ship during the New Years week were not real high and I am pleased to say Princess exceeded them by day 3. The ship sparkles and everything works (except the Ocean Ready app). Embarkation was remarkably smooth given the passenger overload (3900+ with 600 kids). We quickly found our way around. The only snag was late delivery of one bag, but it made it before the first seating. Nice cabin (Caribe deck balcony, C521) on the small side as expected. Good storage, some bedding blocking under bed storage but 2 large bags did fit. Bathroom spotless and smallish. Cabin steward rarely seen, but she did an excellent job. We selected traditional dining, early (5 PM) seating. Our alcove has space for a family of 40 and a table for 2 (us). I feared we would need to request a seating change but our neighbors were thoughtful and pleasant. We enjoyed their company! Seating is always a bit chancy of course, so we lucked out. Service staff average to good. The buffet service staff was exceptional! Really, they were attentive, efficient and pleasant. The ship was crowded, but we had no trouble with clean seating. Breakfast, most lunches, one dinner (late excursion) were all good experiences. The Bavarian buffet on our late excursion day was excellent with plenty of variety and good food. They could improve their spelling (Barbarian meatloaf - LOL). Marichi trio was excellent and they played easy listening, dancable tunes beyond classic Mexican fare. Other groups were okay, except one piano player's voice - she was grating to the ears. Production shows were okay, but we don't cruise for the shows. The comedian (2 nights) had some irritating mannorisms. Despite that, I was in tears the second show! We had to move around a great deal to find suitable ballroom style dancing, but we enjoyed all seven nights in multiple venues with different groups. The DJ drove us out of one venue because he played the music way too loud - Don't they all these days? OSHA would require ear protection... We generally don't review shore excursions, but our Cabo whale watching was fantastic. For 2 hours, 12-15 blows every 15 minutes, one about 30 feed from the boat! I don't think I would find such intense watching ever again, so won't even try! The ocean Ready app was very poor. I was constantly logging back in. It may have been better if we had purchased internet, however for a 7 day trip we want to escape and don't bother. Only significant low point is the breakfast room service menu. Only entree option is the Princess version of an Egg McMuffin! Shame on them! Getting off the ship was a breeze. Would we do it again? We put down a future cruise deposit, so the answer is yes. For the right itinerary and dates, Princess is on the list for future trips. Read Less
Sail Date December 2019
When it's all said and done, I would strongly advise no sailing with Princess. While our destinations were beautiful (Mexican Riviera), the experience onboard was - at the end of the day - really bad. The good things: - easy ... Read More
When it's all said and done, I would strongly advise no sailing with Princess. While our destinations were beautiful (Mexican Riviera), the experience onboard was - at the end of the day - really bad. The good things: - easy boarding, easy disembarking - all staff are kind, prompt, and trying their best. - decent pool setup. good for swimming. - lotus spa has a very luxurious turkish bath Now the problems: - slow internet. 1995 slow. you can't do much. and you pay a large amount. - the food is the worst I've seen. lowest of the low. borderline prison food. you can't get decent quality food unless you pay $30 at dinner. think watery eggs and square cheese bad. My family felt ill most of the time. Fast-food is better quality, i kid you not. - ship doesn't have decks clearly marked. you think they would have figured that out. - the medallion thing is a scam. mine didn't work. got it replaced. resolved nothing. - there's a gigantic TV on the top deck blaring prescription medication ads (really guys?) - bad elevator music follows you e v e r y w h e r e you go. bring earplugs. - my room had broken balcony door which made wind gust loud at night - poor alcoholic drinks! decent selection but no one made a good cocktail. - NO! DRINKING! WATER! - was dehydrated the entire trip (i'm 33, in shape). They do sell $4 bottles of water as room service only. There's also tap water that tastes like you're drinking laboratory chlorine. They use this at the restaurants/cafe. - ship was rerouted. lost time at destinations and there was no compensation for that. - entertainment is a mixed bag. the stage productions: terrible! but trivia a good laugh. - medical station charges $100 to see a doctor. sold me a $14 bottle of rubbing alcohol. This is the worst cruise I've taken, hands down. I'd say look elsewhere - there are some very special cruises out there. This is bad for families and couples alike. Good luck and hope this helps! Read Less
Sail Date December 2019
We have had a good experience with Princess before on the Crown Princess so chose Princess again. Also read about "the medallion" experience and thought it sounded really cool so wanted to try this ship and it is a newer ship ... Read More
We have had a good experience with Princess before on the Crown Princess so chose Princess again. Also read about "the medallion" experience and thought it sounded really cool so wanted to try this ship and it is a newer ship as well. The embarkation process was very smooth, we had our medallions mailed to our home so that made the boarding process even quicker. It took no more than 1/2 an hour after we parked our car and we were on the ship! Load the "medallion class" app on your device and you'll be a step ahead when you're on the ship. We both thought this was the nicest ship we have ever been on (this was cruise #12) and kept so very clean. The buffet area was very well thought out in design, very large and easy to maneuver through even when crowded. There was plenty of seating as well. The buffet food was wonderful and so many choices. The main dining rooms had great meals too and we ate there most of the time. The pizza place called "Alfredos" was nice and usually not busy. There was another pizza place out on Lido deck by the pool, a spot for grilled burgers and a soft serve ice cream place. I was pleasantly surprised the swimming pools were heated! Our favorite pool was the Retreat, an adults only area. We chose a balcony cabin on deck 16, Lido deck because we like being in close proximity to (free) coffee in the morning, the pools, and the buffet. No stairs or elevator to hassle with. Some will say you can get coffee on deck 5, well yes you can but you have to pay for it. Another really fun treat was getting the balcony champayne breakfast! It was much better than I expected, all kinds of breakfast goodies. It's $45 for 2 people. Our cabin steward Mario kept our room nicely refreshed, in fact the whole ship was kept super clean, I know I said it was clean before but had to repeat! I also enjoyed the fitness center, countless treadmills, really nice newer ones. There also were eliptical and bikes to work out on, and free weights as well as weight machines. I liked how they had the ping pong tables in a netted area (helps with runaway balls) and up by the sports deck area. There were also many, many lounge chairs by the pool area and other areas away from the pool. It was just the 2 of us adults on this cruise and we appreciated the Retreat pool area, thank you princess for providing that! We are looking forward to our next Princess cruise! Read Less
Sail Date December 2019
My husband and I were looking for a relaxing end of the year cruise. I have read quite a few reviews from people with quite a bit of complaints. First of all, the ship was beautiful. The crew does a fabulous job keeping it clean and ... Read More
My husband and I were looking for a relaxing end of the year cruise. I have read quite a few reviews from people with quite a bit of complaints. First of all, the ship was beautiful. The crew does a fabulous job keeping it clean and maintained. I will also mention at this time that the crew were friendly and helpful. Steward would come in late morning, straighten up the room, put out a fresh bucket of ice and was there for anything else we needed. Nighttime turn down included some chocolate and all the information/itinerary for the next day. Our cabin was clean, and apparently passengers on this ship have not been on other ships when they complain about the size of the room. We stayed in a deluxe balcony room, which has a pullout sofa. Plenty room to hang all your clothes as well as a cabinet for your folded items. Everything about this room was standard for a cruise ship, so all the complaints about a room being "too small" and the balcony "only having 2 chairs" is how it is on all ships unless you pay for a bigger cabin. The bed was incredibly comfortable and we slept great. I did not hear any outside noise except people moving around the chairs on the deck, no big deal. We kept the AC/heat off and chose to keep our deck door open for fresh air while we were in the cabin. There was a great selection of things to watch on tv when you needed to relax a minute in your room. The complaints about the elevators were not really a thing for me either. I booked a room on deck 15, towards the very back. We would go from the front of the ship to the back very quickly by just going up to the first deck that was staterooms and walk through the hallway until we were to the last set of lifts. You can move very quickly from front to back by doing this. The only elevators that were crowded were the ones that were mid ship. Entertainment was fun, we like to participate in trivia games and "game shows" as well as watch demonstrations. Dining was really good in the dining room, the buffet did tend to have same items at breakfast, but, if you didn't eat one of everything everyday, you will be fine. Nobody seems to realize that there are over 3500 people onboard, how much food do you think they can fit? Also, I have been on ships that are constantly closing buffets after 2 hours to get ready for the next meal. This buffet is open 24 hours. They always have one side open with a ton of choices. Lastly, I enjoyed the medallion class. Made everything so easy. It was our anniversary and when we went to get a drink, the bartender told us to "hold on" and went and got us a bottle of champagne. So having all of our information on that one little token was great. Super easy to get into the room. Easy to identify us. I loved it. If you are thinking of going on this ship to Mexican Riviera, do it. My friend has been on this ship when it goes to Alaska. He loves it. Great vacation. Read Less
Sail Date December 2019
Ship - Royal Princess, built in 2012. While not necessarily new, it was one of Princess' flagship vessels, and one of the most luxurious, if not the most. Cabin - we stayed at the Dolphin Deck, midship, balcony. We booked well ... Read More
Ship - Royal Princess, built in 2012. While not necessarily new, it was one of Princess' flagship vessels, and one of the most luxurious, if not the most. Cabin - we stayed at the Dolphin Deck, midship, balcony. We booked well advance (1.5 years ahead) to block this very desirable cabin. We weren't wrong. We did not experience any disturbance. Cabin was reasonably sized and centrally located. It was well appointed with a huge closet with hangers, in-room safe, big screen TV, sofa, hair blower, mini-fridge, toiletries, shower, sofabed, etc. Dining - recommend booking "scheduled dining hours (either 5 or 7 pm)". They will wait for you for 30 minutes before they give up your table. If you dont have a booked schedule, "anytime dining" is good on flexibility, but you may have to wait. You can order as many mains as you want. If you are still hungry, go to the Buffet restaurant for more food! Entertainment and Activities - so much to do! Check Princess' website for more details. Service - blown away by the level of service, which was consistently superior at all times. Tip: travel light. Do your laundry onboard for a minimal charge. No cash or credit card is required as all out if pocket expenses are billed to your "medallion" which is unique for each guest. Read Less
Sail Date December 2019
This cruise is close to home and a nice getaway for a long weekend. We had taken the cruise to Santa Barbara and Ensenada for Valentines day last year and enjoyed it so we decided we would take a four day cruise every year if possible. We ... Read More
This cruise is close to home and a nice getaway for a long weekend. We had taken the cruise to Santa Barbara and Ensenada for Valentines day last year and enjoyed it so we decided we would take a four day cruise every year if possible. We had an aft stateroom which was a great location but I would recommend a lower level than the Marina Deck. The bar above could look over our balcony so we did not like that. The service is always good on Princess and the other guest are always friendly. The food was more than plentiful and lots of activities if you wish to do some. Catalina is a gem. We just walked around the town but it is so quaint and so many cute little shops and restaurants. The comedian was awesome on the ship. We had seen AJ Jamal before and he is really funny. If you just want a break from your daily routine I would recommend this cruise. Read Less
Sail Date December 2019
This was an amazing cruise. Perfect for a first time cruise or limited time available. This ship has been updated with the new medallion program. Which makes your moving around the ship so much easier. The nicest part was the crew used ... Read More
This was an amazing cruise. Perfect for a first time cruise or limited time available. This ship has been updated with the new medallion program. Which makes your moving around the ship so much easier. The nicest part was the crew used your name and the cabin door unlocked for you when you came up to the door. Our first port of call was Catalina. This is a tendered port. If you have not used a tender it is a small boat that took you to shore. We did not go over until after lunch and at that time it started to rain. The Princess crew offered hot chocolate and towels for that wet guests later in the day. Such an nice return! Dining because we were on the 15th deck right under the Horizon buffet we ate there every morning for breakfast. My advise walk around and see what they have before plating. It made it so much easier to know what we wanted without wasting a lot of food. Again creature of habits we like Concerto Dining Room and the amazing food for dinner we ate there every night. The staff's recommendations were always right on. Also check out the fitness classes that they offer on board. Very informative! Read Less
Sail Date December 2019
Anytime Dinning in the Concerto is on the downgrade. Also in the Horizon Court. What is going on? Four meals at Concerto and all were unimpressive or poor in Concerto. Crown Grill and Crab Shack were excellent. There were 800 kids on board ... Read More
Anytime Dinning in the Concerto is on the downgrade. Also in the Horizon Court. What is going on? Four meals at Concerto and all were unimpressive or poor in Concerto. Crown Grill and Crab Shack were excellent. There were 800 kids on board and the staff allowed them into the hot tubs which is a health problem. Ship in good shape. Have been on the ship many times. Mini suite was just fine and service there as well. Room service very good. Stage productions were ok but Silk was a bust and I do not think anyone understood what was going on about a big white bird flocking around in Asia. Deck parties and Atrium parties seemed like a bust. Not like they used to be like. Why no balloon drop? We are Elite with 60 cruises and should know something is wrong. In my opinion Madallion apps did not work most of the time on my android phone...so I think it stinks. Internet worked great. Boarding and leaving excellent organization. Hotel and food managers had better get on the stick or this will turn into a Carnival like cruise. Read Less
Sail Date November 2019
price and convenience, local cruise. Liked princess before and like mostly princess this time, but they need to get the bugs out of the medallion, worked great to get on board. Luggage was assume they where at room by time we got on board ... Read More
price and convenience, local cruise. Liked princess before and like mostly princess this time, but they need to get the bugs out of the medallion, worked great to get on board. Luggage was assume they where at room by time we got on board and went straight to room. MEDALLION worked part of time, getting on board was great but then lots of people didn't use it, so in the future when everyone uses it might not be so fast. I bought the internet package, wasn't worth it. half time didn't work, always waiting, and always dropping off. when it work was ok. Food was good, some times hard to find a place to sit, this is a problem with so many people. Went to formal night, they didn't enforce it!, also had to wait for a table 30 minutes, when we did get a table there where 8 tables I could see empty, cleaned and ready for diners, why did I have to wait? no problems on cruise except couldn't get off in Cabo, due to weather. PV was a bust they had only about a dozen tents in port to shop, if you wanted to shop need a bus or taxi to go into town. Getting off was great easy luggage and customs great. Would I go again, probably. It was still pretty good, no cruise is perfect. but good times out did the bad. Read Less
Sail Date November 2019
This was our first cruise, for our anniversary. We traveled with a few friends and no kids. The Royal Princess is a beautiful ship and we were impressed with it in every way possible. it was big enough that we almost never felt crowded. ... Read More
This was our first cruise, for our anniversary. We traveled with a few friends and no kids. The Royal Princess is a beautiful ship and we were impressed with it in every way possible. it was big enough that we almost never felt crowded. The only exceptions were times when everybody aboard were all basically doing the same thing (embarkation, debarkation, etc). Okay, so first cruise out and we are on a Medallion Class ship and now I think we are spoiled because I cannot imagine how things would be without that dumb little trinket. Everything just seemed so easy. Ordering at the bar, getting anything in the store, and especially embarkation/debarkation were pretty much effortless. The activities seemed to be nonstop, there was always something happening somewhere. Same for the entertainment options, there was always something, usually multiple things happening at all times. The musical entertainment was really good, I think we caught the mariachi trio at least three times. Service from the crew was uniformly fantastic. Over the course of seven days I would say we interacted with only one crew that was not enthusiastic and really friendly. Waiters, bussers, bartenders, stewards were all great. The hotel manager even stopped and took a picture of us so we didn't have to take a selfie. The shore excursions were so-so. In Cabo San Lucas we did the Todos Santos - Hotel California Tour. This tour would have been great if it were a 30 minute ride away, but its 90 minutes each way. The town is sleepy and has some interesting art shops, but it is not outstanding in any way. Hotel California is just an old hotel, with an interesting brush with fame. The lunch served there was good though. Not a bad tour, just not worth the 3 hours of travel time required. Also, Cabo is too small to dock ships so you have to take a tender to shore. This means you basically ride a lifeboat, if you get motion sick this is a guaranteed bad time. In Mazatlan we visited the Turtle Sanctuary. The sanctuary itself is very cool, and you get to see tiny, baby sea turtles and learn about the local conservation efforts. The sanctuary is housed in a neat development of hotel/condo/custom homes and you eat lunch at the hotel. Lunch was very good, and the bar made great margaritas for cheap. There is quite a bit of time to hang out at the hotel pool and beach. The pool is nice, but could use more loungers and umbrellas, the beach is wide and flat and great for a long walk. If you want to just laze the time there is great, otherwise it is a bit of a long time. The cabin on the Royal was great. The listing calls it partially obstructed but I would say it is maybe 10% at most. There is a lifeboat to the left of the balcony, but it did not hinder our enjoyment of the view at all, you cannot see the lifeboat from inside the cabin at all, you have to go outside and look left. The location of the cabin is pretty ideal, close to midships and just above the jewelry store, so no nighttime noise from below. Our dining experience was great. We ate at both Sabatini and Crown Grill and both were completely worth the cover charge and staff at both were amazingly helpful. We ate in the dining room just about every night and were never disappointed. We also buzzed through the buffet many (many) times. I was kind of amazed at the variety and quality of the buffet food. The buffet was a great place to put together a cheese/meat/cracker plate between meals too! I also went to Crab Shack, which is a one-night affair. If you are really into crab you will be happy, of the four of us there none of us could finish the pile they brought us. International cafe is the 24 hour spot, always reliable for fresh pastry or small sandwiches. International also served really good coffee drinks which kind of exposes chain coffee stores as bogus, these guys were pumping out cappuccinos and lattes and everything else you might get a Sbux, except twice as fast and better tasting. Alfredo's, the pizza restaurant was as good as the hype I had heard, excellent. The only thing amiss was the calzone, it was good but not great, too much dough used. Also do not sleep on the pizza place by the pool, instant slices = instant gratification. The burger place at the pool always had fries at the ready and they were very good. The most impressive part of the dining experience though may have been touring the kitchen. The place was 100% spotless from floor to ceiling. For a kitchen that serves thousands of meals every day you would be amazed. It seemed more like an operating room it was so clean. Internet on the ship was fast and reliable for us and the digital apps available were great. I could order food from a deck chair through the app and staff knew just where to bring it. There was also messaging through the app, but we used whatsapp ourselves. There was a locator (that you can turn on/off) that allowed me to see where others in my party were at any given time. The daily schedule was on the app along with a super easy way to add things you wanted to do to your personal schedule. All in all the tech offerings on the ship were impressive. We went in for the all-inclusive photo package and for us it was worth it. We took a ton of pictures and ended up with 50+ different 8x10 portraits and the digital files too. It was kind of a one-time thing for us though, as if we cruise again anytime soon I feel like we would just take some formal night pics and buy a couple ala carte, since we have so many recent portraits. We visited the Lotus spa twice, the second time was 100% due to how good the service was on the first visit. My spouse normally does not recover well from massage (a common thing I have learned), but in telling that to the masseuse she knew exactly what to do and we both came out of the spa feeling amazing. We had read about hard-upsells and were ready for it, but it never happened. Took a tour and all options were presented with no pressure, after our massages there were things we could have purchased but there was no feeling like we were being pushed, we did not buy anything and it was all good. The second massage (we requested the same staff) they remembered that we were not interested and didn't even bring it up. We visited the Enclave, which was cool but just not our speed. If you are about heat and steam and that kind of thing you will love it. We preferred the Sanctuary and recommend it. Reserved, super cushy, loungers and utter peace and quiet. When we cruise again we will spend more time there than anywhere else I think, unless its Alaska. We were at Club 6 for all but one night. The club is fun and the waiters are attentive. The layout of the place is awful, it is narrow and long, and about half the club cannot see the dance floor at all thanks to a wall. Also, either the subs were stolen or off because there was no bass in the music. A club with no thump-thump-thump? DJ was cool, crowd was fun, and despite the negatives we ended up there every night. We did not visit the casino, mostly because it stank like cigarettes. We did not attend any enrichment activities. We walked though the gym with every intent of using it but our baser instincts prevailed and we did not. The facility was impressive though and way bigger and better equipped than what I expected. It even had a group class room. Read Less
Sail Date November 2019
We wanted a short relaxing get away that was round trip from a west coast city. We were r/t Los Angeles. The ports were places we had visited many times before so we did not do tours and got off when we wanted to or just stayed on board. ... Read More
We wanted a short relaxing get away that was round trip from a west coast city. We were r/t Los Angeles. The ports were places we had visited many times before so we did not do tours and got off when we wanted to or just stayed on board. We had done the Ruby in the British Isles and it was a nightmare. Too many things to mention here but my review echoed many others for that cruise. I was reluctant to go again on a Princess but I am glad we did! MUCH better experience! We had the free beverage package which I found didn’t not add to the he basic fare and we really enjoyed that. The wheelhouse bar (Rosalee, Raffy,Dennis, etc) was the best and we basically closed it nightly. The clientele is much older and the ship was full of wheelchairs, walkers, and canes but this ship managed them much better so we were not put off by that. The food is not great, the entertainment not so great, the games were rather silly but we did what we wanted and it worked for us. We normally go Disney, Cunard, Holland America and I like them a great deal more but for a short, inexpensive break, the Royal was just fine! If they were to offer the beverage package again, I would grab it in a second!!! Read Less
Sail Date October 2019
Love Princess and wanted to travel somewhere different. The staff was absolutely phenomenal. The food was wonderful. Entertainment so-so. There really wasn't a whole lot on this cruise. Perhaps because it was only five days. We ... Read More
Love Princess and wanted to travel somewhere different. The staff was absolutely phenomenal. The food was wonderful. Entertainment so-so. There really wasn't a whole lot on this cruise. Perhaps because it was only five days. We paid for transfer from the airport and that went well. Our arrival at the cruise terminal was a cluster. There were no designated areas for priority boarding at all. I had to track down someone to help. That took a while. Then once we did on board, we ended up having to take the stairs because there was no one handling access to the elevators. They were coming up from decks below and were over full. Our steward was fantastic. He was very courteous and attentive and very helpful. Our cabin is described below and was a total disappointment. Smaller than the pictures on line show and being in the absolute rear is terrible. Noisy and the rocking makes you sick. Service was great which is why I guess we keep going back to Princess! Read Less
Sail Date September 2019
The cruise had great service but the food was horrible almost everywhere we ate. Sabatini's was the best but even that could have been better. The shower curtain in the bathroom reeked and it smelled like pee. The cruise would have ... Read More
The cruise had great service but the food was horrible almost everywhere we ate. Sabatini's was the best but even that could have been better. The shower curtain in the bathroom reeked and it smelled like pee. The cruise would have been fun if I was with my family or was older. Mostly everyone was 65+, which is fine, but the activities were not for a younger crowd and that made it boring. The "club" is a super small dance floor lodged in the corner of the lounge. This was my first cruise and I will probably never go on one again unless it's Richard Branson's... The ice cream they served on the fountain pool deck was not good, the pizza everywhere sucked - apparently Princess is known for their pizza but I think that that review came from someone who has never had pizza. Alfredo's Pizzeria was not that great either as far as the pizza goes. The bartenders and wait staff were all very friendly, however, not everyone was knowledgeable and we got different answers from anyone on any one topic. The comedy show was great and was the our favorite activity. The elevators run terribly and because almost everyone on the ship was super old and could not use the stairs, the elevators were always running slow. Not a big deal because I have legs and they work great but might be good to know for someone else. I don't know what I was expecting for my first cruise but I was disappointed and wished I had spent my money on a different vacation. Hopefully your experience is much better!! Read Less
Sail Date September 2019
The Good: Alfredo's Pizzeria - best food on the ship (and complimentary!) Afternoon Tea - we went every day and it was always the highlight. Loved watching the NFL games on the big screen. Exceptional steward/stateroom ... Read More
The Good: Alfredo's Pizzeria - best food on the ship (and complimentary!) Afternoon Tea - we went every day and it was always the highlight. Loved watching the NFL games on the big screen. Exceptional steward/stateroom service (shoutout to Rashid!) Crew was friendly and attentive, particularly in food service. The Medallions are pretty slick. Good variety of entertainment. Not too many kids. Roundtrip from of San Pedro (convenient to where we live; no airplanes required). The Less-Good: Coffee tasted like dirty water. Other than the aforementioned, food was generally mediocre. Stateroom carpet and upholstery are in desperate need of updating and the shower curtain was pretty gross. The Library has no comfortable seating, no view and practically no books! There is very little room for weight lifting in the Fitness Center and it was always crowded. Promenade Deck does not go all the way around - you can't promenade on the Promenade! Read Less
Sail Date September 2019
We chose this cruise due to multiple reccomendations. A wonderful experience and our first cruise! We will return! The dining room experience was awesome We used the buffet for breakfast and lunch. There were many healthy choices. ... Read More
We chose this cruise due to multiple reccomendations. A wonderful experience and our first cruise! We will return! The dining room experience was awesome We used the buffet for breakfast and lunch. There were many healthy choices. We exercised each day and were pleased with the work out choices. The highlight of our cruise experience was the Balcony Dinner and th excursions in Cabo. We did the snorkeling and swim with the dolphins. The experience in Cabo felt save and relaxing We were glad we were able to stay 2 days. Getting on and off the ship in Cabo was easy and effortless. The return back to the U.S. port in San Pedro was just the right amount of time being on the ship Leaving the port, we took the airport transfer provided by Princess, the bus was reasonable and air conditioned All in all no negative incidences. This was my husband and my first cruise, we will be back! Read Less
Sail Date September 2019
The ship itself is beautiful and full service. The staff were almost all very friendly and helpful. The food is mediocre at best. Breakfast buffet is like a "cattle call" with a game of "musical chairs". The ... Read More
The ship itself is beautiful and full service. The staff were almost all very friendly and helpful. The food is mediocre at best. Breakfast buffet is like a "cattle call" with a game of "musical chairs". The other breakfast options are the restaurants that close at 9 am. Aren't we on vacation so that we can wake up and get ready for the day at our own pace? Be prepared to get bombarded with marketing schemes and every possible effort to extract every penny that you might have left, from WAY over-priced and under-poured alcoholic beverages to very expensive and spotty internet and sales pitches at every turn. I got a massage in the spa. It was expensive but great (one at the same quality is half the price at home). Then at the end, while all relaxed...the sales pitch!!! "Buy this bath spa product for only $63..." You just ruined my massage! Did you know that the vast majority of shops at the ports are actually OWNED by the cruise lines? I didn't either. Try to shop local. There is on-board entertainment that was fun. Our cruise director and his staff were amazing. The Medallion program is great in concept. Just needs some fine-tuning. After you've spent all the money upfront for your cruise, be prepared to hold onto your wallet. They are going to do everything they can to exact every last penny from it once you arrive. Of course, the scenery and ports of call were amazing. The excursions were worth doing (but you could book many of them independently or, in some cases, on shore when you arrive for a lot less money). A cabin with a balcony is almost a "must have" for an Alaskan cruise. On most cruises it may not be as important. But on an Alaska cruise, you'll likely miss some amazing scenery from a view-point and setting that is worth the extra costs. Also, I HIGHLY recommend that you include the "Concierge Package". It more than pays for itself in a lot less hassle with luggage, transports, embarkation, etc. Read Less
Sail Date August 2019
Princess cruises was chosen because of the reviews and it's reputation for doing Alaska the best. I had researched it in , 2015, 2017, 2018 & booked in 2018 to cruise Aug 2019. It was a 30th Anniversary Celebration!!! I ... Read More
Princess cruises was chosen because of the reviews and it's reputation for doing Alaska the best. I had researched it in , 2015, 2017, 2018 & booked in 2018 to cruise Aug 2019. It was a 30th Anniversary Celebration!!! I don't jump into anything & I do my research. I spoke to many people that did the same cruise with glowing reviews. Our friend is a travel agent and we joined a group of 10 that was already planning to go Aug 2019. We told our other friends and added 16 of us to the count. It was everyone's dream vacation. Good friends, a beautiful venue, a cruise & land travel to lodges had the perfect recipe to fulfill the dream. Everyone in our party were adults. Embarkation was busy at the luggage drop off with little direction and no signs with directions. Once the luggage was dropped off & you found your way to the line to proceed through the convention center it was smooth sailing! We did not pre-register for the medallion so we had to go through the line to get our medals. It was quick and easy. When you have your embarkation photo taken remember the time of embarkation & get the name of the photographer in case you need to find your photo. Mine was printed but when I went to purchase it the next night it was gone and never found. We searched the computers with a team member but it was not located. That was the only photo that looked great! The cruise was the 1st 7 days. The ship was large with the "city center" of everything located on Levels 5,6,7.The buffet dining was on Deck 16 by the pools, and outdoor movies under the stars deck. The lounges and entertainment theater were on the front & rear of the ship. The spa was in a good location as traffic from the elevators let out near it. The elevators were in 3 areas of the ship(front, middle, rear). Maximum capacity was 10-18 depending on the elevator but they were snug with 10 people in them, so I could not imagine getting 18 people in an elevator. They were crowded when shows were starting or ending, other than that they were easy to maneuver. The mini-suite cabin was a great size with a queen bed that was comfortable and warm. There were storage drawers, a couch, 2 tvs, a balcony with 2 chairs, foot stools, & a table. The restroom is snug but fine. The shower has dispensers for shampoo, conditioner, and body wash. There is a blow dryer in the drawer in the living area.The body wash was scented and fine to use. The shampoo was fine for a man, but I needed my product or my hair just wasn't cooperative. The balcony room was also an adequate size if savings are needed. I would not want an inside room as the views are a MUST in Alaska and having a balcony is terrific. We had a set dining schedule of 5 pm. Our group of 16 were spread out over 3 tables and were next to each other. The original 10 were at a table near us also. We were able to visit each table and catch up on the days events.The food was good but not great. There was a variety of choices each night from a meat, chicken, fish, pasta, or for a fee you could add a specialty item like filet mignon. The desserts were good & a nice ending to the meal,with about 5 choices each night. There were other dining options at the buffet, or Alfredos, The International Cafe. There were 2 specialty dining restaurants for an up-charge, but we did not do that. One night there was a Seafood Buffet for an additional fee, also, I did not do that, but others in our group enjoyed it very much. We really liked the location of Gideon's Bar and the excellent bartenders & servers.The seating by the window were cozy.. There was a large bar height table that sat 8-10 people so gathering together was easy. Many of the activities and entertainment overlapped so sometimes it was difficult to get from one venue to the next without being late. Once the show started it was difficult to find seats in the dark. It would have been nice to have ushers to help seat guests.There were a lot of "present to win" drawings that could monopolize your time. It was about the sales of jewelry, art, and other products in the shops. The service was good. Sometimes it was difficult to understand the accents but by the 3rd day it was better. The servers knew our preferences by the 2nd-3rd day. They were very nice. We were scheduled to go to 3 ports: Ketchikan, Juneau, and Skagway. The seas were rough in the open waters and we experienced nausea despite the natural ear patch & Sea bands, and Bonine. Ketchikan was a busy port with lots of charm and shopping. Salmon was plentiful in the water streams. We missed the 2nd port which was Juneau because of wind and seas which became another sea day. Later we learned from other passengers on other ships that they were able to dock in Juneau without issues. That left us wondering why our ship could not dock. The reason was the larger the ship the more difficult it is to navigate in less than ideal conditions.An online site had other reasons that we did not like reading. Skagway was the 3rd port on the itinerary that we visited. It was quiet and quaint. Brewery visits are the big hype everywhere and Skagway filled the needs for those that went there. There was another night of rough seas with expectations of 12-14 ft seas expected overnight. The crew prepared the ship with what I was told are baffles/stabilizers and they did a good job easing the excess motion. We took Bonine just in case, & wore Sea Bands on our wrists for prevention of motion sickness. We were able to sleep through the night without sickness. There were so many excursions to choose from that it was overwhelming. We scheduled 1 to 2 at each port so we could walk the towns and see what they had to offer. Ketchikan was the busiest and largest shopping area but that port has the less time to shop everything. -Would I go again? When I was on the cruise ship we had decided it was so beautiful that we would like bring our 2 adult children to Alaska to enjoy it's wonderous beauty. Now,after the land experience, that is to be determined. We had the bad experience of rough seas, & the disappointment of missing Juneau and the excursions there. The scenery was beautiful in the Glaciers with wildlife and ice floating in the water. -The Princess Lodges need updating/modernization, as they are a lot dated. -Kenai Lodge itself was quaint. The restaurant was great with a very creative menu. The food was very tasty, and not one person in our group of 12 had a bad meal. Then the land portion was a bad experience at Kenai Lodge because of heavy smoke & embers from the wild fires that were about 10 miles away, & flooding of the river that closed it. All outdoor excursions were cancelled. We were handed 3M N95 Repirator masks to wear to protect our lungs and airways from the smoke. We wore the masks but within 2-4 days about 6 people in our group had to see a PA for sinus infections from the smoke & needed antibiotics. Then a few others returned home to see a Dr that diagnosed sinus infection and gave antibiotics. Another in our group was given antibiotics for sinus, and 3 days later when they returned home they had the flu that they are certain they contracted from the person before them that had been diagnosed with the flu! We were not told about the fire conditions at the lodge when we disembarked the cruise ship to board the bus.We felt they should have notified us and given us the option to go to a different lodge and not exposed us to the hazardous conditions. -When we were in Denali, Princess finally moved the guests from Kenai to the Denali Lodge because of the fires & the smoke causing health issues. I also had to reschedule my return flight home moving it up 1 day to get home for hurricane Dorian, as the airports were scheduled to shut down on Sunday when my flight was scheduled to arrive in FL. One of us is a 1st Responder & once a state of emergency is declared all vacations are cancelled and all personnel must return to duty at a specified day and time. We were working with EZ Air to get the flights rescheduled. That was more difficult then it should have been as it took me several phone calls between Princess EZ Air & the airlines. It was about 3 hours of phone time (and vacation time)to get it accomplished. -There were too many unplanned(bad) events that occurred during this trip. It felt like National Lampoons Family Vacation!!! Read Less
Sail Date August 2019
This was the trip of our dreams. We flew to Anchorage 4 days prior to our sailing and rented a car to go see Mt. McKinley and other places in the area. This allowed us to see the things we wanted to see and do the things we wanted to do. ... Read More
This was the trip of our dreams. We flew to Anchorage 4 days prior to our sailing and rented a car to go see Mt. McKinley and other places in the area. This allowed us to see the things we wanted to see and do the things we wanted to do. If you are in the McKinley area, 229 restaurant (mile 229 of the Parks Highway) is a must. Five-star dining at its finest and the prices are reasonable. We took our own transfer from Anchorage to Whittier. It stopped at the Wildlife Refuge Centre which was good to see. I was travelling with a mobility scooter and embarkation could not have been better or easier. From the moment we approached the ship till we disembarked seven days later the crew were wonderful. You can tell that they take great pride in working on such a wonderful ship. The new Medallion program that Princess has designed is fabulous. It identifies you when you approach your cabin door and unlocks. You can order food or drinks from anywhere on the ship and the staff will find you. You can even locate other members of your party through it. We chose Anytime Dining and never had to wait to be seated. The food was fabulous and plentiful. The ship is large enough that even with a full load of passengers, you do not feel crowded in any way. We mainly booked our own tours using the Alaska Tour Saver Book. It got us 2 for 1 tickets onto the train in Skagway and the Whale Watch in Juneau. Even though we did not use a lot of coupons, it more than payed for itself several times over. We had been savouring going to Alaska for a long time and this trip was the absolute dream come true. Thank you Princess and all the crew of the Royal Princess. Read Less
Sail Date August 2019
Visiting Alaska has been on our bucket list for some time. Princess Cruises has a stellar reputation when it comes to Alaskan Cruises and was highly recommended by our Travel Advisor. The ship has been beautifully redone in the past ... Read More
Visiting Alaska has been on our bucket list for some time. Princess Cruises has a stellar reputation when it comes to Alaskan Cruises and was highly recommended by our Travel Advisor. The ship has been beautifully redone in the past few years and the cabins and amenities are top notch. The ship offers a wide variety of daily activities but on and off the ship. We had a starboard cabin which was very important on the north bound cruise as we could see the shoreline and the various scenic wonders. A balcony is also highly recommended. The restaurant facilities from the Bistro to the common dinning rooms and the specialty restaurants offered impeccable service and the quality and variety of the food was very good. The Italian Restaurant, Sabatin's, is a must go. The staff is unbelievable and the food is exquisite. The only negatives I have is that I caught a bad chest cold and the "convenience" story had a very limited supply of OTCs medicines. However, the Medical Facilities are top notch and the medical staff was great. The other negative is that the internet service on the ship is poor. The speed is excessively slow (measured at app 1 Mbs) considering that I was required to pay to access the system. Definite area of future improvement to the ship. Read Less
Sail Date August 2019
We wanted to see the beauty of Alaska on a quiet princess ship like always. No longer. Over 4000 people now on these big ships but the same amount of pool and deck space. Couldn't see the glacier or fjord with all the people. No ... Read More
We wanted to see the beauty of Alaska on a quiet princess ship like always. No longer. Over 4000 people now on these big ships but the same amount of pool and deck space. Couldn't see the glacier or fjord with all the people. No space at the rail.. Dining? Also down hill. Specialty dining room terrible for the price (steak House). The Italian was better. Not a single quiet area in the ship. Every area playing music. Couldn't read a book anywhere. Was told almost 800 children when they used to limit. We have cruised dozens of times on princess and carnival and I can say the lines between the two used to be significant. Now they are both almost the same. I think we need to try celebrity or Holland now... One more thing. Every contest or event they held in the atrium. Used to be quiet music or quartet.. Now it's games and yelling and boom boom boom music. I'm sad to see this in princess... Maybe their smaller ships still Cater to the quieter crowd but they lost their direction on this. And by the way we were on the twin of this ship the majestic in March for two weeks and same thoughts. Bigger is NOT better for anyone but princess and their bottom line. They can make a ton more on the bigger ships. Read Less
Sail Date July 2019
It has been a dream to visit Alaska, Princess made it possible. Not only was the Cruise fantastic and more, it was a learning experience using Princess. The land and Sea package is superb. Tour guides are everywhere with Princess. Bus ... Read More
It has been a dream to visit Alaska, Princess made it possible. Not only was the Cruise fantastic and more, it was a learning experience using Princess. The land and Sea package is superb. Tour guides are everywhere with Princess. Bus Drivers . Hotel Staff, including Housekeeping; food service staff, conductor all are in step with Tourism and Princess Process. It took only a short time to realize that Princess Cruise is more than the ship. The Ship is a big part, so are the hotels, buses, tour guides, bag security at hotels and airport are all part time f a great Vruise experience. We learned Princess Cruise system involve the entire package from the start with an agent to returning to the home airport. This was a trip that filled the dream and exceeded xpectations. Excursions brought the Culture of Alaska to life. Tour drivers were safety specialist and tourism partners, we were treated like family. Read Less
Sail Date July 2019
We took the Southbound cruise from Wittier to Vancouver. We did a land vacation first and took the train from Denali to Wittier to board the ship. The embarkation process was flawless. A Princess representative came on board the train in ... Read More
We took the Southbound cruise from Wittier to Vancouver. We did a land vacation first and took the train from Denali to Wittier to board the ship. The embarkation process was flawless. A Princess representative came on board the train in Anchorage and checked us all in prior to getting to Wittier. Once we arrived in Wittier, we were able to go straight through to security and board the ship immediately. We got on board kind of late, so there wasn’t much opportunity to explore before muster drill. After muster, we went back to our cabin and unpacked just what we needed for the night. Then, we headed to the Horizon Court to look for something to eat. Although the buffet area is very large, the selections and the food was just average. It was less than I expected. However, there is plenty of space to sit and it never felt crowded when we ate there, either that night or for any other meal. For the most part, we just ate breakfast there and stopped by for snacks after our excursions. The wait staff was very attentive in bringing drinks and bussing tables. We had first seating for dinner in the main dining room. We like to eat early, but 5:00 was early, even for us. We had to rush to get there after some excursions. Again, the food was just average. I think that’s the best most of the cruise lines can do these days in order to put out decent food and be cost-effective. I know it was an Alaskan cruise, but I felt like there were too many seafood selections. Of course, had I liked seafood, I might have felt differently. I always found something on the menu, though. My favorite dinner was the short ribs. That meal was delicious. Service was very good. Salvadore and Ngurah, our wait team, were very customer-oriented and engaging. Salvadore was very accommodating with my requests for additional vegetables. We did not eat at any of the specialty restaurants. We did eat at Alfredo’s. The Hawaiin pizza was very good and the tiramisu was the best dessert on the ship. We also had pizza out on deck and it was very good, too. We did an excursion in every port. We did the White Pass train ride, with panning for gold and a BBQ lunch in Skagway. The scenery on the train ride was gorgeous. We had fun panning for gold. I would have been a very poor prospector, though. Definitely not my calling. Lunch was good, with plenty to eat. In Juneau, we did whale watching with a visit to Mendenhall Glacier. The whale watching trip was awesome. We saw several whales, including a mother and calf. We were lucky enough to see the calf breech. It was a lot of fun. Then, we took a bus to the glacier. It was disappointing that we only had an hour to visit. We didn’t have enough time to go to Nugget Falls, but we did go to the photo point and the visitor’s center. We got some good photos out of both parts of the trip. At the last port, Ketchikan, we did an eagle quest, totem pole and light house tour. The boat ride was fun, the crew was great. We saw several eagles and nests. We saw the totem poles and lighthouse from the boat. At all the ports, we were there long enough to get some shopping in after the excursions. My favorite day on the ship was the scenic cruising of Glacier Bay. We saw a whale off the side of the ship and some harbor seals. The glaciers were incredible. I highly recommend an itinerary that includes Glacier Bay. We attended some of the shows. We enjoyed the entertainment. We also attended some of the enrichment lectures. They were interesting, I’m disappointed that we missed Libby’s Iditarod presentation. We weren’t back from port yet. The puppies in the piazza were adorable but there were a lot of people wanting to hold them so we just watched from the higher deck overlooking the piazza. The ship was nice. It never felt crowded and I never saw any lines. The crew was friendly. I liked the piazza. I loved the new mattresses and pillows in our cabin. I loved the medallion. It was so nice to hear the door unlock as we walked up to it. It made paying for things easier, too. We never used it to order drinks so I don’t know how well that worked. I hope they roll out the medallion to all their ships soon. All good things must come to and end and the cruise certainly did with a horrible disembarkation process. We didn’t get off the ship until almost an hour past our scheduled departure time. There were delays along the way. To top it off, our luggage was not at the airport when we arrived. A large group of people on our bus had only about an hour until their flight. Princess had us start filling out lost luggage forms so they could ship our luggage to us. Luckily, the luggage arrived right before we had to check in for our flight. It was very stressful. Princess could have handled this better. Princess definitely knows how to cruise Alaska. I would recommend them for an Alaskan cruise. Read Less
Sail Date May 2019
We had not been to Alaska before but have heard that everyone who goes loves it so we decided to give it a try. Alaska exceeded all of our expectations. Embarkation was easy, make sure you do all of your medallion stuff before you go and ... Read More
We had not been to Alaska before but have heard that everyone who goes loves it so we decided to give it a try. Alaska exceeded all of our expectations. Embarkation was easy, make sure you do all of your medallion stuff before you go and get your medallion mailed to you. This will make embarkation quicker. The ship is beautiful and very big. The staff kept it so clean and that was wonderful. I loved the beds, they were so comfortable. Dining in the buffet area was good. Everything was washed down daily and it felt clean. Food freshly prepared in the buffet areas was delicious. We were disappointed with the food in the dining room. It was under seasoned and over cooked. It actually appears that they are outsourcing Dining room food and receiving it pre-cooked and possibly warming it up. The excursions we took from the ship were well organized and excellent. Wildlife viewing was amazing and our Glacier experience mesmerizing. Naturalists board the ship for the two Glacier Days and they are amazing. All in All we had a fantastic time! Read Less
Sail Date May 2019
Never having sailed on Princess our good friends suggested that we join them on the Royal for a 7 day sail to the Mexican Riviera departing April 27, 2019. They entrusted us to do the booking and manage excursions and upgraded dining. We ... Read More
Never having sailed on Princess our good friends suggested that we join them on the Royal for a 7 day sail to the Mexican Riviera departing April 27, 2019. They entrusted us to do the booking and manage excursions and upgraded dining. We proceeded with 2 deluxe balcony staterooms side by side so we could hang out on the balconies together when we wished. We prepaid our gratuities and our excursions and began our count down (about 80 days from finalizing our purchases). With just 4 weeks until blast off Princess called and offered us an upgrade for about $350 for my wife and I and $350 for our friends. (we did not use any TA's so we dealt directly with Princess) Big mistake on my part as I assumed that all the extra amenities hyped up on the Princess website for mini-suite cabins would apply to us. I called our friends and read them all the extra goodies and they wanted to upgrade as did we. Not being a TA and not originally looking to book a mini suite, I had no idea that princess had 2 types of mini-suites. The "CLUB" mini suites had all the goodies, whereas our extra $350 boiled down to an extra TV and more bathroom space. This way we could watch 2 tv's at once, one for each eye. lol Once onboard we went to the suite concierge, Francisco Galvan and to my embarrassment discovered the phone scam upgrade. Did the Princess rep tell me about the difference in the club mini and a regular mini? HELL NO! If she did we never would have upgraded and encouraged our friends to upgrade. Ok I know that not using an agent was dumb on my part, however for Princess to upgrade us over the phone without a proper description of the upgrade is on them. Funny thing is that once we left the concierge a mysterious posting was made on our private Princess dossier that we were briefed by the Princess sales department on the benefits of a mini suite. This of course was totally bogus as the concierge knew that we were going to take our problem either to the Hotel Manager or the Guest Relations Manager. Someone made this entry in an attempt to cover their rear end. I would swear under oath that they never advised us of the difference in a club or a mini suite. Why would anyone upgrade for just an extra tv and and about 10 more square feet? They wouldn't of course. Not me at least. Ok, enough of this and thanks for allowing me to vent. During the cruise I did get a private meeting with the guest relations manager, Luca Cozzolino to discuss this issue. Mr. Cozzolino handled the situation professionally and to my satisfaction and that of my wife and friends. As they said once in a great movie "What we have here is a failure to communicate". Our impressions regarding the Royal Princess cuisine was somewhat a mixed bag. The dishes in the main dining room were quite average at best with the amazing exception of the lobster served on the second formal night. We all thought it was the very best we ever enjoyed on a cruise. Sailing in the warm waters of the Sea of Cortez , we all had hoped that the shrimp cocktails would feature the famous jumbo delicacies. Nope! We all had a great laugh when the waiter delivered us 4 tiny shrimp that measured under 2 inches. This pennywise and pound foolish chef selection was made by a bean counter that has no idea of how to make a customer feel he picked the right cruise line. Same can be said about the grade of ice cream on the dessert menu. Based on an old fashioned taste test the Royal buys bargain ice milk in lieu of premium grades. Great way to top off a mediocre dinner is with a scoop or two of drug store ice cream. The service that we had in the main dining room was absolutely spectacular. From the busboy to the maitre'd all worked their tails off to please us and several nearby tables. You can tolerate food that's mediocre if your servers are bending over backwards to please you. These folks and your cabin attendant can make or break a cruise vacation. Princess seems to have this part of cruising down to a science. Room service food was pretty sad although we didn't use it much. The much hyped "BEST PIZZA AT SEA" failed to mention the they only make 3 pizzas a day available for room service. The $3 charge is no big deal but we had been craving a Hawaiian pizza only to find out that only cheese, pepperoni and margarita was available. We went with pepperoni and couldn't finish a slice. Again things were hit and miss. The difference between the Celebrity buffets and those aboard Princess are night and day. Almost impossible feeding 3000 to 4000 people with exciting fresh food and snacks on the Royal, Our Solstice Alaskan cruise recently amplified the many awards Celebrity has garnered for dining. Of course people have various types of palettes and tastes so if you read 100 reviews about dining on Princess versus others, you will get a wide range of ratings. Our final night aboard the Royal was a highlight with dinner in the Crown Room. Wonderful window table for 4 with great food. My buddy and I tackled 22 ounce porterhouse steaks with huge baked potatoes. I am not sure how but I actually lost 2 pounds on this cruise. Maybe they did me a big favor by serving crummy ice cream? Find the gelato station because it's great. The minor $1.50 per scoop up-charge is well worth it. One final note is that the elevator waits on the Royal can be very frustrating. Try and prepare yourself by bringing an extra bag of patience aboard. Also try and relax when you wait to embark. So many folks get all worked up into a lather waiting for their call to board. The ground personnel do a great job of getting thousands off and thousands on. Some poor souls had the all night duty of hauling 13,000 suitcases down to the warehouse to be ready by 7am. These cats are exhausted and after a short break start bringing onboard another 13,000 bags. Some people can be grotesque when awaiting to board the ship. Most passengers are asked to come at assigned times varying from Noon to 2:30 It appeared to us that the majority are ready to storm the gang planks at 10 am. Crazy! Read Less
Sail Date April 2019
Summary: This was the first cruise on a Royal-class ship for my wife and myself. It was our 9th Princess cruise overall and a bit of a disappointment following the spectacular Panama Canal cruse we had on the Coral Princess last ... Read More
Summary: This was the first cruise on a Royal-class ship for my wife and myself. It was our 9th Princess cruise overall and a bit of a disappointment following the spectacular Panama Canal cruse we had on the Coral Princess last November. Positives: For the most part, service from the crew was excellent. Waiters in the dining room, restaurants and bars/lounges were very pleasant and attentive. Robert and Franco at Sabatini's were outstanding. Attendants at the Buffet could not do enough to assist. Our cabin steward, Donna, was excellent. Kory Minor, the piano player and entertainer at Crooner's, was tremendous. We had one run-in with a chauvinistic cook at the Trident Grill who was insulting to my wife. I reported this to the Front Desk, but heard nothing in reply. Otherwise, the crew was outstanding. The Ultimate Balcony Dinner is an incredible experience. This was the second time we have done it and it will now be a staple of our Princess cruises. We did it on Monday night while we were anchored off Cabo. Not sure how well this would work if the ship were underway, might be too windy. (Our first Balcony Dinner was done the night we were anchored in the Panama Canal last November.) Our waiters were attentive and timely without being intrusive. The food was all excellent (menu attached). The setting is so romantic! By all means, try this activity. It is easily worth the $100 price. We also loved the Super Tuscon Lunch at Sabatini's. Multiple courses all served with wonderful (and high-end) Italian Super Tuscon wines (menu attached) Our Mini-suite was smaller than mini-suites on other Princess ships, but that did not bother us at all. The new design is better than the old one, with the removal of the large desk and TV counter between the bed and sitting areas. Negatives: Although advertised as a “non-smoking” environment, there are many locations on the ship where the smell of smoke was irritating at best and unbearable at worst. Biggest problem area was the Casino on Deck Six, with its open ceiling to the shops on Deck Seven. Clothing and other items in the shops reeked of smoke. Also, poorly designed ventilation in the Allegro Dining Room on Deck six Aft drew in smoke from an outside smoking area. By the end of the seven night cruise, my wife's eyes were bloodshot and her throat sore and raspy. Due to this condition, we canceled a reservation to sail the Royal Princess to Alaska later this year and re-booked to the Golden Princess in 2020. The passenger population would overwhelm ship's resources on occasions. For example, the ship has 12 main passenger elevators, the same number as on much smaller ships. In comparison, the much smaller Coral Princess (2,000 passengers vs. 3,500-plus on the Royal) has the same 12 main elevators. This led to congestion and excessive waits during peak periods, such as show times and start of dinner hours. Also, crowds would build up outside of venues before the start of activities since there was insufficient room to handle the volume of people. Ocean Medallion has tremendous potential to be a great tool for future passengers. The functions which currently work are wonderful. But they do not work often enough. OceanCompass repeatedly crashed while trying to find my wife. I found it very frustrating to be wasting my precious vacation time attempting to debug this system. It could not even correctly locate me at times! OceanNow had limited menus. And it surprised me by charging for cocktails even though we had full beverage packages (Sip & Sail). I brought this to the attention of the Front Desk and they said I would find it in my Cruise Passage contract that drinks ordered through OceanNow would be charged. That is not acceptable. This system reminded me (a retired IT manager) of systems rushed into production before they were ready or properly tested in order to meet a management-directed schedule deadline. System quality should be the only criteria for determining system implementation. Read Less
Sail Date April 2019
Royal Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.9
Entertainment 3.5 3.8
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.0 4.2
Value For Money 4.0 3.8
Rates 4.0 3.2

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