Sail Date: April 2019
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of ... Read More
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of entertainment. The company prioritizes safety from the minute you board all the way to the end. The process of embarkation and disembarkation were easy. We always look forward to waking up in the morning because of the activities they offer daily. Food is excellent with so much variety to choose from. The cabin is kept clean with respect to privacy upon request. The technology is above and beyond with the Medallion. The staff are respectful, accommodating and have shown professionalism. Every minute is priceless while on board. Whether you seek to relax, pampered or be entertained. Princess Cruises deliver the best vacation ever! My family and I are looking forward to our next cruise with this company. We highly recommend Princess to people of all ages. Read Less
Sail Date: April 2019
We cruised with our 10-year-old daughter on Royal Princess. The top priority for us is a quiet place to stay. Balcony cabin A111 was at the great location with the quiet level that meets our standard. Food: We were pleased with ... Read More
We cruised with our 10-year-old daughter on Royal Princess. The top priority for us is a quiet place to stay. Balcony cabin A111 was at the great location with the quiet level that meets our standard. Food: We were pleased with our assigned dining table for 4 every night. The fine dining was delicious. Horizon Court buffet had a generous selection of food every meal. We enjoyed later at night wandering around there just to walk around; and to sit down for a bite if we couldn't resist, even after our dinner! Entertainment: All staffs were very professional. The cruise director Matt O was a whole new level of professional! His passion, talent and enthusiasm made every show memorable. He brought laugh and happiness every where he went. He was the shinning star on Royal Princess! Camp Discovery: The new junior program was just rolled out a few months when we cruise. Some of the staffs were not well-trained to handle multiple requests with all kids around; the skee ball machines either were broke down, or not allow to play due to other reasons. My daughter did enjoy the slime making activity. Read Less
1 Helpful Vote
Sail Date: April 2019
Full disclosure, we are avid cruisers with 20 trips on different lines. Royal Caribbean always ranks the highest on our list. Our 7 day cruise started with a mis-placed suitcase that was not delivered until 7 p.m. after several calls and ... Read More
Full disclosure, we are avid cruisers with 20 trips on different lines. Royal Caribbean always ranks the highest on our list. Our 7 day cruise started with a mis-placed suitcase that was not delivered until 7 p.m. after several calls and visits with Princess supervisors. Disappointed that after many promises of return calls none we received, including no apologies for the major delay. I should mention that we did receive our other 2 bags soon after boarding at 2 p.m. Our travel partners that checked bags at the same time and location as ours received their bags on time. Princess boarding process is lengthy and cumbersome. A lot of waiting to board the ship. The new medallion system needs improvement. This controls your door locks, however it opens the door at least six feet as you approach your stateroom and leaves it open for 10 seconds after you leave. We also do not like the fact that your names are displayed outside your door on a screen 24/7. Cabin, a mini suite, was fine, however the bath area shelving was very dusty. No greeting from cabin steward or other interaction throughout the week. Dining on Princess was a disappointment. Late seating first night had us on the worst location for a party of four even with advance reservation prior to sailing. We were moved to a much nicer location after speaking to a supervisor. In general staff not real friendly, with the only exception being our dinner waiter and his assistant. Breakfast staff in the dining room not gracious or accomodating. The front hostess was boarder line rude. Lunch in the dining room also fell below service expectations. Note we never ate off buffets since food quality tends to be poor. We were very surprised that dining room and specialty dining room food quantity was also just average, nothing to be excited about. With all the hype for the Executive Chef, he was more “show” then delivery of quality food products. Granted the ship serves thousands of meals, there are other cruise lines that do a much better job. On board entertainment was fine with the same production shows typically booked on other lines. Shore excursions were also average. Recommend booking early as many popular tours were sold out by the time we got on the ship. Disembarkation for us was difficult, we had to carry off early due to an airline flight change. Very long lines and what seemed like miles of dragging bags. We will not do that again. Bottom line, unless you want the ports that only Princess goes to we recommend you pick another line. Our experience with Royal Caribbean with 12 past cruises has always been very good to excellent. Last comment, we saw very little management presence and almost no management interaction with passengers. Dealings with “Supervisors” was frustrating. Follow up promises never fulfilled. , Read Less
Sail Date: March 2019
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows ... Read More
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows participation playing games,Zumba walking on the track on the back of the ship. Loved to sun tanning on deck beside the pool, occasionally enjoy the hot tub on the sea days. Enjoyed very much the ceremony of the crossing the Equator it was so fun. The dining service was amazing enjoyed delicious dishes,beautiful displays of delicious desserts . We had three formal evenings I love to dress up and have champagne enjoyed that very much also enjoyed some of the art shows. Most enjoyable experience was when we arrived in Peru it was first time it seemed like a different world seeing the Candelabra from the excursion boat was amazing experience, and also Nicaragua was our first time amazing place beautiful people (we also loved La Serena Chile.) Loved all the cruise members of the Royal Princess. Thank you we had a wonderful trip. Read Less
1 Helpful Vote
Sail Date: August 2018
Great itinerary. Beautiful ship. I liked my minisuite. Im going to keep booking them instead of a regular balcony cabin. Very good food. One of the best I've had. The ship was clean and well kept. Didn't like the internet ... Read More
Great itinerary. Beautiful ship. I liked my minisuite. Im going to keep booking them instead of a regular balcony cabin. Very good food. One of the best I've had. The ship was clean and well kept. Didn't like the internet charges per minute. They need to fix that. Some of the land trips were expensive but very well organized. Tge Tattoo military parade in Edinburgh is something that SHOUL NOT BE MISSED. I'm planning in going back to Scotland to see this again. The food at the Royal princess ship was outstanding. Liked the healthy choices. Tha staff at the anytime dinning was very friendly. I would go back and take this cruise with the same ship again. The gym had very good quality new equipment. I like to work out so this was important fo rd me. The spa was good but zi didn't like my pushy massage therapist. Didn't like that she charged her own tip. Read Less
1 Helpful Vote
Sail Date: March 2018
We enjoyed the Workshops and activities related to becoming more healthy. The ship was filled with elderly people. I enjoyed seeing elderly folks interact with music and dance. The Spa had a wonderful Chinese Acupuncturist with lots of ... Read More
We enjoyed the Workshops and activities related to becoming more healthy. The ship was filled with elderly people. I enjoyed seeing elderly folks interact with music and dance. The Spa had a wonderful Chinese Acupuncturist with lots of experience and we were recipients of her care. The massage therapists were eager to give you free 5-10 minute massages as an introduction to their massages. The Spa area was very busy. However, their Sauna area was very hidden and not very well marketed. The Spa was on Deck 5, while a lot of their Fitness workshops were on Deck 18 and a little hard to find. The food was exceptional and had many healthy options. The dining staff were cheery and brought our drinks to the table in the Buffet area, unlike some of our other favorite ships. Handicapped customers were treated with respect and dignity. The ports we stopped at were interesting and felt safe. Local people were friendly. Our taxi drivers were very informative. Read Less
7 Helpful Votes
Sail Date: January 2018
Having traveled a number of years ago on Emerald Princess, I was keen to try out this much larger ship. It is interesting that from the outside, it does look a bit like a multi-storey car park, but once inside it is very easy to navigate ... Read More
Having traveled a number of years ago on Emerald Princess, I was keen to try out this much larger ship. It is interesting that from the outside, it does look a bit like a multi-storey car park, but once inside it is very easy to navigate and it takes no time at all to become familiar with the public spaces. We had deluxe balcony cabin M510 on deck 15. Well appointed and spacious, excellent functional bathroom and plenty of storage space. Cabin sound insulation excellent too. What I enjoy most about Princess are the informality and easiness, but the excellent quality of service and food & wine.All of the staff we came into contact with were delightful, very polite and helpful. Food in all areas was exceptional, especially the Crown Grill which is WELL worth the 29 dollar supplement.The enclave in the Lotus Spa is a wonderful place to relax and was certainly worth the 199 dollars for ten days. All in all, a lovely ship, with a lovely relaxed vibe and excellent customer service. Read Less
9 Helpful Votes
Sail Date: February 2017
This was a family & friends cruise...first time for friends. We were disappointed in the Princess experience on this ship. We are Platinum level and have enjoyed Princess ships in past. However, as another reviewer pointed out, the ... Read More
This was a family & friends cruise...first time for friends. We were disappointed in the Princess experience on this ship. We are Platinum level and have enjoyed Princess ships in past. However, as another reviewer pointed out, the number of elevators vs. passengers was poor planning. The elderly did not always have the option to walk the stairs, and elevator waits were approximately 5-10min and then jammed pack with people getting aggressive to squeeze in just to get a lift. Food quality was disappointing on this ship. Dining room dinners were bland and meals unworthy of praise. Servers appeared not to be able to spend time with their table, due to the high numbers of passengers vs. servers & room. Horizon court was bland or average food. Desserts were presented well, just not flavorful. And the design of the Horizon court was not planned well. Again, the number of passengers versus the narrow spaces in between the food selections was crowded. People pushing and getting aggressive as the space was too tight. Round service areas in the buffets for larger numbers is more conducive to high density traffic...not "line" food service. Traffic circles! However, Sabatini's wine dinner was outstanding. Those chefs need to be directing the dining room food courses on the ship. All of their food was wonderful! Excursions for the most part were enjoyable. The segway tour was a lot of fun, but the return to the ship promised a stop at the beach for a swim and eats. Our driver gave us 20min total. We ordered a snack at the restaurant on the beach and the driver told us we had to leave or he would be late. He added, NO wet clothes in my van or on my seats. Don't know where the "swim" time was suppose to come into play. We had to get our food to go which was cold when we reached the ship. Horseback ride was fun with the horses, but again, the excursion stated snacks. We thought for the price a snack would be provided or choices. We reached the beach to find a shack and a woman cooking chicken....for a price. Disappointing! This should have been noted in the description of the excursion as "chicken for small fee on excursion". Overall, we were disappointed. Passenger to space ratio poorly designed. This experience has us questioning whether to continue our trips with Princess or branch out. We had always had great experiences with Princess in the past and hope reviews are taken into consideration for future ships and trips. Read Less
1 Helpful Vote
Sail Date: December 2016
We tried 5 different cruise ships for the last couple of years & Princess always meet our expectations.Royal Princess is an awesome ship, big enough for the busy crowd and the staff are something to commend for, from the ... Read More
We tried 5 different cruise ships for the last couple of years & Princess always meet our expectations.Royal Princess is an awesome ship, big enough for the busy crowd and the staff are something to commend for, from the housekeeping,dining,bar,photography,casino,dining,entertainment & dance instructors - we'll give them all a thumbs-up for great job. We like the nightly entertainment at the theatre, the piano bar, the nightly dancing & the musicians at the Piazza.We never miss a day of our daily workout in the Fitness Centre & the exercises on the 18th floor. The staff does an excellent job on ports of disembarkation & embarkation, we like the people that work in Photography - they're professionals, our in board & out board pictures were amazing. We dined at Concerto Dining Lounge every night & Nelson Nini & Sawad were super in providing us great service & the patience of sorting out the dishes on the menu. We plan to celebrate our birthdays next year & no doubt we'll go with Princess Cruise again ! Read Less
59 Helpful Votes
Sail Date: July 2016
This is my first review. I am a first time British cruiser, 36 years old professional chap, who was, as I suspect many are, a little bemused by the number of alarmingly poor reviews on this site. It does make me wonder why some people go ... Read More
This is my first review. I am a first time British cruiser, 36 years old professional chap, who was, as I suspect many are, a little bemused by the number of alarmingly poor reviews on this site. It does make me wonder why some people go cruising in the first place if they hate everything. I have just come off Royal Princess for a seven night itinerary in the eastern Med and was not sure what to expect given the poor reviews this ship has had. Nonetheless I went with an open mind and wanted to make my own judgements. The consensus is/was, according to the poorer reviews on here, that the food on Royal Princess is average to middling and not as good as other Princess vessels, the cabins are minute and the balconies so tiny as to not be worth bothering with. The lifts are so poorly placed as to make moving deck to deck a real traumatic nightmare and overall the ship is a huge seventeen deck disappointment. I must say I think all of those things are inaccurate. The food I found to be good throughout and occasionally very, very good indeed depending on what you order. I’ve not been on any other Princess vessels so cannot compare, mind you. The cabins are smaller when you walk in but are absolutely fine size wise and extremely comfortable and well-appointed. Everything is well-designed and I had no issue at all. The balcony was also fine and I do wonder what people are doing on their balconies if not sitting and chilling with a book and some drinks/breakfast to state so categorically that they are unacceptably small. Granted, a game of touch rugby or perhaps a spot of rounders might be a bit difficult I accept but there is most definitely room to swing even a moderately large cat to your heart’s content. The lifts are busy but never over-crowded even on this fully booked 100% occupied sailing and waiting times never exceeded a couple of minutes, even with one of the lifts out of service for maintenance. Respectfully to all concerned, if you cannot handle a couple of minutes wait for a lift at busy times pre or post dinner/tender then perhaps cruising with 4000 other people on a giant cruise ship isn’t for you. Let me first go through the things I found very good or especially impressive by bullet points for clarity. • Royal Princess is a magnificent ship. As mentioned above she was fully booked and 100% occupied for the seven days I was aboard and at no time ever felt busy or crowded. She is a fabulously well-designed vessel, complaints over lifts/stairs notwithstanding. I was hugely impressed the moment I boarded and this only increased as I took the week to explore her. • We encountered some long 5-6m swells on the last sea day inbound to Barcelona and the vessel handled them superbly. There was astonishingly little movement. It was very comfortable and there was no sickness from my fellow passengers that I saw. I’ve worked on ships when I was younger, and 6m metre swells are very much in the “sit down, hold onto something” territory in my past experience even on some big ships, so to feel so little pitching and rolling (even on a beam sea at one point off Corsica) was very impressive. • The food in the Allegro/Concerto was uniformly good – the bread was fresh, the pasta was nicely done, the steak/meats were cooked well and to order, and the sauces seasoned very well. The menu was imaginative and held enough to keep my family and I interested. There were a few dishes that were just good, but a few that were very good indeed and a real highlight. The veal ravioli with cep mushroom sauce and truffle was a delight, for example. I recall also very much enjoying a fresh gnocchi and a hulking great bit of aged New York skirt steak that melted in the mouth. The wines were decent and service save for one night was good and unproblematic. • The Retreat adults-only area was lovely and a real tonic to the occasionally frenetic deck 16 outdoor area. • The cabin and balcony was a lovely and restful place to have a GnT. Probably my favourite aspect of cruising and the reason I cannot wait to cruise again. • The staff were a generally good mixed bunch. When they were bad they were still ok (the Russian/Ukrainian waiters and bar staff could do with cracking a smile and saying please or thank you now and again and some of the junior waiting staff in the upscale restaurants might find knowing the food and drinks menu better might be helpful), but when they were good they were absolutely terrific. Ariel and the rest of the guys on the Vines bar on Deck 5 were fabulous. The two charming Mexican ladies who looked after us in the Allegro were also top professionals and nice to deal with. Doooouglas my cabin steward was extremely efficient and personable as well. The cruise director and his very beautiful Australian second-in-command were charming throughout. Everyone was smart, well-turned out, very professional and approachable. • The Horizon buffet was well done generally and had a great choice of food with plenty going on to keep you interested. I had a braised/slow cooked beef in a dark peanut curry sauce with sticky rice one night after a few drinks that will linger long in the memory. Also the beef hash and potatoes for breakfast – really delicious. • The unlimited drinks package was excellent value and a lot of fun to explore. Recommended. The frozen margaritas are worth it on their own. • The TV on demand thing in the cabins is very good when you want an early night or some downtime before dinner. • Movies Under The Stars is a great idea but Watching Andy Murray Win Wimbledon Again Under The Sun With A Glass Of Wine is an even better one. A great way to watch sport, loved it. • One thing I was worried about was that I’d heard of cruising’s reputation for the constant upselling and hassling you to buy stuff or pose for photos or souvenirs etc or hard-selling trips/excursions etc. Whilst there was a little bit of the photo thing on Royal Princess it never felt intrusive and overall I was pleasantly surprised. • The excursions were fine – there was loads to choose from and I didn’t hear any complaints. • All the ports of call were fabulous. Kotor and Santorini especially were just stunning. The things I wasn’t that impressed with and thought could do with sharpening up. • The wifi is incredibly expensive. I want to access my emails not buy a townhouse in Marbella. • We had poor service one of the nights in the Allegro where everything that could go wrong did so in epic, rather Fawlty Towers style. To use the parlance of my home city – “They had a ‘mare”. We complained and after that the restaurant manager came over to apologise and then the head Maitre’D for the ship (charming and hugely impressive Italian chap called Genneroso, a real top pro) came over and couldn’t do enough for us after that. We were incredibly well-looked after, but the first formal night was pretty much a washout sadly. • Whilst the food in the Horizon is decent and very good in parts, why on earth do they insist on serving cheap (not Heinz! Sacrilege!) baked beans almost raw? Who does that? • The entertainment was a massive let-down. The Jersey Boys tribute act was marred by the fact that the singers couldn’t actually sing which is a drawback for someone making their living as a singer. The comedian chap does do a very impressive Tom Jones and Elvis impression. My advice would be to stick to that. The rest of it wasn’t funny and the Freddie Mercury and David Bowie impressions just downright karaoke. He absolutely died on stage the night we went to see him – I was cringing for the bloke, it was toe-curling to watch. Absolute rubbish. What is the point of having such a huge and well equipped theatre if you don’t put acts on that are worth watching? The string quartet in the Piazza was nice in an inoffensive way, the young lady with a guitar who popped up at times on the ship was also good, and the scatty house cover band that played in the Piazza was the decent side of average but beyond that it was poor. I’d heard glowing reports of the glittering entertainment on cruise ships and was shocked and a bit embarrassed at how bad it was in the main theatre on Royal Princess. I can only assume we had a dodgy sailing where (probably) the usual theatre entertainment were all struck down with botulism before sailing and we got unlucky with the stand-ins. A comfort for anyone reading this – I very much doubt the comedian chap or the Jersey Boys act will be invited back so you’re safe there! • The shops are nice but not selling i-Phone lightning / android phone charge wires or plug adapters was a real miss for me. I am an idiot who leaves these things in hotel rooms with boring and expensive monotony and the shop missed out on a lot of captive dollars from me by not selling them. • I only found out Alfredo’s is a zero surcharge restaurant after the cruise had finished. I’d certainly have visited otherwise. Need to make that clearer. • Formal nights. We got dressed up in full dinner jacket etc and felt a bit daft, especially on the second formal night. So many people wandering round in shorts and vest tops or polo shirts and jeans trying to get into the restaurants. What’s the point? Felt like half the ship couldn’t be bothered and weren’t pushed by the crew. Either do it or don’t do it. • Singles at 8 in the Wheelhouse Bar. I went and was the only one there. Either advertise it or drop it. Some suggestions for the company which other cruisers of this vessel may or may not agree with: • It would be great if there were screens in the lifts and in some of the public areas showing a moving map display like we get on the IFE on aircraft. Perhaps even an interactive one? That would be great to have. • A better selection of draft beers would be great. The US is at the vanguard of the world now (controversial!) in craft IPAs and small(er) batch lagers and ales that make my US business trips a real joy, in stark contrast to years gone by. With that in mind and the fact that Princess are an American cruise brand, I’d love to see them make more of their burgeoning craft beer culture. It’s something worth celebrating. • The drinks outlets are a bit samey. Crooners, Vines, Wheelhouse and Bellini’s are all much of a muchness. Royal Princess could do with a sports bar, a glitzy cocktail bar effort (Club 6 doesn’t quite get there I’m afraid) and certainly the Salty Dog gastropub will be a welcome addition at the next refit. The margaritas are super – why not make more of that into something a little more speciality themed? I recognise sports or margarita bars are more Carnival than Princess brand wise but with 4000 people on board and so many F&B outlets I do think there is scope/interest. • The Vista Lounge seems to be a massive space that never had anyone in it every time I stopped by. Could be half the size and be more intimate, and create the room for another bar/pub/sports lounge etc. Overall: Royal Princess is a fabulous ship to make my cruise debut on and on the whole I thoroughly enjoyed it. It was literally one meal service and some entertaining theatre entertainment away from perfection. I take the points of past reviewers but I think there is a tendency to over-criticise and slate for slating’s sake for some and I’m someone who prefers to focus on what I enjoyed instead of what wasn’t so great. Even the most ardent and committed of miseries would, I hope, concede that there is much more to enjoy and love about cruising on Royal Princess than there is that needs work. My whole family enjoyed the cruise very much as I did and it did exactly what we wanted it to – we had a stunning family holiday that we will all remember very fondly for the rest of our lives. They say great cruise ships age well and I suspect Royal Princess’ first big refit (coming soon and apparently to include Salty Dog gastropub and some other tweaks) will iron out some of the parts that need a little bit of work and thin out the complaint reviews for the terminally miserable. I’d happily pay the same again for the same cabin on her tomorrow, without blinking. I’d recommend Princess and Royal Princess to anyone. Just go, enjoy yourself and don’t stress about a very occasional few minutes waiting for a lift. Read Less
Royal Princess Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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