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75 Royal Caribbean Europe Cruise Reviews

We had wanted to go on IOS for a long time and although wasn't disappointed, wasn't for us. Several reasons really, far too big, twice the size of others we have been on and this was our 10th. Firstly when we arrived on the ... Read More
We had wanted to go on IOS for a long time and although wasn't disappointed, wasn't for us. Several reasons really, far too big, twice the size of others we have been on and this was our 10th. Firstly when we arrived on the ship, we couldn't find our cabin, it didn't matter who we asked and was sent in one direction, once arriving there, was told it was another so initially very frustrating. Eventually after three quarters of an hour, one of the staff requested someone to take us to Cabin 3309. Unfortunately the chap who was taking us couldn't find it either. However, eventually after a couple of days we were able to find the cabin ok - as long as you knew which end you were!!! Secondly, due to excessive noise above our cabin (3309 Deck 3), on the third night with very little sleep, I rang Guest Services and in turn Security came to see us. At first the lady couldn't hear anything, blaming it on the "rocking of the ship" and then heard what we did. Unfortunately for us, and obviously didn't know this when booking, the Playmakers Bar was above us (and affected other passengers on that deck). It wasn't passengers, but the cleaners and basically having a "party" by rolling the trolleys around, thumping on the floor and talking/screaming loudly. I was told by the Security that I would get a phone call from Guest Services within half an hour to inform us what was happening. Still at this time wasn't aware of "Playmakers Bar" above. I didn't receive the phone call but the noise did stop and didn't know any of the above until I went to Guest Services the following morning to discuss and make sure that the complaint had been logged. The next couple of nights were quieter but then started again on about the 5th night and carried on, and each morning I went up to complain. Although Guest Services are very nice and apologetic it didn't bode well at all. A lady at Guest Service's asked me if I'd booked direct with RCI. I explained that we booked through our travel agent, but that should make no difference, as clearly if they - whoever you booked with - explained that this Bar is above the cabins, no one would book them, which she didn't comment on. There was a wedding family on board which made themselves known day and night and also drank as much as they possibly could and actually thought the cruise was just for them. We sat and tried to watch the "movie under the stars" but in all honesty couldn't hear anything due to the noise they were making so left. They didn't talk, just shouted and screamed. On another occasion one of the children was seen running around on the stairs and messing about with the lift buttons. A gentleman asked him to behave to which he had a torrent of swearing and abuse thrown at him from this child. On another occasion, two children were in the "hot tub" on their own, jumping in and out. I did ask the Lifeguard if it was safe and actually were they allowed in there on their own. He did go and ask them to get out but they didn't. Another lifeguard came over and spoke to us and said "I can't ask them to get out as they are allowed in there on their own (??) and when I asked where the parents supervising them, he said "parents are up at the bar" at the other end of the pool !! On a plus, the entertainment was excellent, especially the ice shows which were fabulous. Grease was ok, but personally still prefer the film and maybe the actors are a little tired of doing it all too, just my opinion of course. The entertainment on the Promenade is brilliant too, although there isn't enough seating area for passengers but not sure how they could make this different. The food was excellent, both in the MDR and Windjammer. The Windjammer having far more choice though. The staff are amazing and cannot do enough for you, whether it's housekeeping (Maria Deck 3), the waiters in MDR (Table 442) and also in the Windjammer - they work so hard and nothing is too much trouble whatever you ask for. All the staff deserve this praise and more. The places we visited were great too. We just did our own thing, apart from Cadiz when we took an excursion to the beach. Well worth the money as you wouldn't be able to walk to it from the ship. Didn't see much of the Captain (nor his Crew) and to be honest, was a man of very few words whilst speaking over the tannoy. Whilst we didn't expect to meet him personally it would have been nice to have a few more sentences from him!! All of the above is obviously just our opinion, as everyone has their own. Read Less
Sail Date September 2019
Had great time , took my 12 year old daughter did not know what to expect after reading the last review. (Did notice dents in the lift doors and did hear about the young man who was tazered and the 39 passengers that had to leave the ship ... Read More
Had great time , took my 12 year old daughter did not know what to expect after reading the last review. (Did notice dents in the lift doors and did hear about the young man who was tazered and the 39 passengers that had to leave the ship from the week before we sailed) But thankfully we only experienced well behaved children and young adults on our cruise . Totally overwhelmed by the sheer size of this ship . Went on and explored at approximately 11am . Our time was 1-30 pm to embark but it really doesn’t matter what time you get there. The facilities are outstanding , from the pools to the flow rider to the theatres and dining rooms unbelievable ship . A couple of negatives , 1) the windjammer is an ‘buffet type diner’ I just personally found it stressful , just too busy , but the food was fantastic. Brilliant choice. 2) I didn’t have drink package for myself just my daughter and sometimes I felt like that I had took the cheap way to cruise when occasionally bar person would say ‘oh just a soda package ‘ 3) My room , nothing wrong with it but my daughter got chocolate on the cover the first night and it was not change throughout our stay , and even be night her sheet was missing so I found a trolley in the corridor and took one of it. Maybe I should have said something? Also I love the animal towels they put on your bed but we only got one , my daughter was so excited wish they could have done more has a friend she met had three, but I do understand they are busy. But all small things compared to the rest of the positives . Pool fantastic my daughter loved the jacuzzis Entertainment absolutely brilliant loved it all , went to grease , comedians , brilliant ice show, best night was silent disco we had great time , it was all just fab! Loads to do on ship , never got chance in the 6 nights to do it all and relax and we only left the ship once in Spain for couple of hours. My daughter loved the quiz at 8 pm every night even though we were not too good at it, then we did the family game show and then watched whatever was in that evening in the theatre fantastic! We also ordered the complimentary continental breakfast 2 days to our room , we loved it , what a treat. But the best experience we had on our holiday, was the dining . Our waiter and waitress was fantastic Lisele and Remidios . They made us feel so special catering to our every needs.. going out of there way to please us . We had great view of the sea from our table absolutely loved going down for dinner. Fantastic food, from duck to steaks to lamb chops and large shrimps !! We had an internal room which had plenty of space for the two of us and I loved it was so dark so slept later. Brilliant time we just want to go again . Read Less
Sail Date August 2019
We are a married couple in early 60's. We booked this because we prefer Royal Caribbean for it's informal yet not too rowdy atmosphere. The cruise ticked all the boxes. There were over 900 kids running around which noised ... Read More
We are a married couple in early 60's. We booked this because we prefer Royal Caribbean for it's informal yet not too rowdy atmosphere. The cruise ticked all the boxes. There were over 900 kids running around which noised things up a bit but what do you expect when you book a cruise during the school holidays. Big shout out to Hello Clo, the best cruise director RC have in my opinion. She was always visible about the ship and such a cheery person We did notice a few slight issues. First is the lack of bar staff and waiters, particularly in the Schooner bar. Poor guys there were run off their feet. Again I noticed that the numbers attending the main dining room seem to be getting ever lower and the Windjammer is always mobbed. Is anyone at RC seeing this ? Perhaps it is time to convert the 3 MDR floors to a buffet and put the MDR on deck 11 - only a suggestion. We are Diamond plus members and as such have access to the Diamond and Concierge lounges. If RC are going to provide these lounges for 24 hour access, can they please ensure the coffee machine is always stocked. We regularly went up for a late night coffee only to find out the kitchen was closed and told if we wanted coffee to go downstairs to the Promenade cafe. Sort of defeats the purpose of having 24 hour lounges. Also, with regard to the music guy Perry singing in the Schooner bar at night. It was always mobbed right into the corridor and you simply couldn't move or get past. While upstairs, the much larger Star lounge was empty. Again I ask, is anyone at RC paying attention to things like this ? And we know people don't do trivia for the prizes. But to give out the same prize ( yellow highlighters ) again and again got a bit boring. Surely it wouldn't cost too much to give out the odd cap, T-shirt, pen, key ring, etc Read Less
Sail Date July 2019
went to great ports , food was very good in all areas, entertainment was ongoing, ship was in very good condition , many return passengers onboard, diamond club was of a high standard, just the interior rooms are a bit on the small side ... Read More
went to great ports , food was very good in all areas, entertainment was ongoing, ship was in very good condition , many return passengers onboard, diamond club was of a high standard, just the interior rooms are a bit on the small side (but there only to sleep in), anyone complains about this cruise then they should stay at home. the only thing that they should look at is handing out cruise cards to passengers as they embark not leave them at the cabin door (new system) as a few were forgotten by cabin stewards and this caused issues having to chase them up so you could get into room. the ship has been upgraded in some areas and there is a lot of new furniture around the place, as usual the jets in some of the spas were not working , they also cracked down on CHAIR HOGS as many selfish passengers were witnessed by us (early spa people) reserving seats then disappearing for ages (we took pleasure in pointing these out to deck supervisors and having them removed)Ha Ha Read Less
Sail Date June 2019
The whole family really enjoyed this two week cruise to the Italian med. We were all onboard by 11am to enjoy this incredible ship . The balcony cabin was of a good size but was starting to show some signs of wear and tear , however it was ... Read More
The whole family really enjoyed this two week cruise to the Italian med. We were all onboard by 11am to enjoy this incredible ship . The balcony cabin was of a good size but was starting to show some signs of wear and tear , however it was kept really clean by our friendly state room attendant. We tried three meal dining package for Chops, Giovanni' s & Japanese restaurants all which were of a really good standard of food and service. The adults in the party all had the beverage package , which if you like a drink are value for money . Around the pools on sea days can get very busy however we always managed to get sunbeds together but we were up and about by 10am in the mornings , after this time you may struggle to get four or more beds together. We went to two shows, the first which was Grease was really enjoyed by us all , the second was an adult comedian who was just ok . We did two trips , one to Rome which combined the Collesuem and the Roman forum, the other which was my favourite was the tour of Pompeii at Naples . The six people in our party really enjoyed our time on the Independence it has something for everyone , we will definitely sale with RCL again. Read Less
Sail Date June 2019
We wanted to see the Hermitage again so decided on this cruise as a good way to do that. It also allowed us to see most of the northern European capitals. Overall it was a great cruise with no major complaints so do not read too much into ... Read More
We wanted to see the Hermitage again so decided on this cruise as a good way to do that. It also allowed us to see most of the northern European capitals. Overall it was a great cruise with no major complaints so do not read too much into the minor problems we encountered. First the good news. We thought the food was very good in the main dining room even if some of the choices were less than inspiring. Biggest complaints were the covering on the beef wellington was soggy and the pasta with the shrimp scampi needed flavoring. One suitcase was delivered to our room with a wheel broken which they fixed in a day. (When we got back to the states it was missing completely and the airline replaced the whole thing). The ship is spotlessly clean and there are hand sanitizers everywhere. The staff was flawlessly friendly, even the customer service people. There was a wide variety of entertainment at night and I especially enjoyed the Four Season Tribute group. One last positive note is that we were surprised that the ships tours were about the same price as those from other companies. We did do a private tour from another company to get a full day at the Hermitage and Marina Wilson did a very good job giving us what we wanted. We had an oceanview cabin and really enjoyed the large window. We normally get a balcony but early June in northern Europe is just to cold to enjoy a balcony. Now for the few bad items. We were disappointed that the head waiter interrupted our first meal to push the special dinner show for $80. I am pretty sure he gets a commission for anyone that signs up but the intrusion was not appreciated. I had two small problems with the casino. They have special times where the 6:5 BJ table is a $3 minimum. I bet $3 and hit a Blackjack but they only paid me $3 instead of the almost correct $3.50 since they had $.50 chips on the table. When I pointed it out to the dealer he said the sign said that a $5 bet got paid $6. I pointed out that the sign said the table paid 6 to 5 and that I should get at least $3.50. It had no effect on the dealer. The other problem was the BJ tournament. The rules for the tournament clearly state that rebuys are $20 instead of the usual $25 fee. On the last day I wanted to do a rebuy and they said it was $25 and that the $20 rebuy was only good on the same day even though that is not what the rules state. As far as the cruise itself I thought that there were too many days at sea. I also don't understand why they do not visit Oslo instead of Skagen, Denmark. There is very little to see in Skagen and Oslo is not that far away. Several of the tours were less than inspiring (admittedly they are private contractors working for the cruise line). One tour did not offer headphones and it was hard to hear what the guide was saying sometimes. Another one was a 2 1/2 hour tour with no scheduled bathroom stops. After 6 people complained he finally made a special stop. Now for the ship itself. One of the biggest problems is what they call the Centrum. It is an open air area open to most of the 12 floors of the ship. They have chairs on each floor and frequent entertainment near the customer service desk. The problem is the noise is almost unbearable. There are also very few places where you can find a quiet space. The best two are the Starquest area on the 13th floor (when it is available) and the far rear of the ship on floor 6 (when they are not having special events in the area). I was a little disappointed in the fact that quite a few of the windows are fogged up due to bad seals. It would not take a lot of effort to replace those. Also the seats in the cinema are very worn out and it is hard to sit on some of them for a 2 hour movie. And lastly, the hot water in the shower was too hot. There was no way to take a "cool" shower since your choice was hot or hotter. Again keep in mind that most of these complaints are very minor compared to the overall pleasure we had on this cruise. Read Less
Sail Date May 2019
Now is a good time to write my overall cruise review. We have 4 sea days and two port days left before we get off in Singapore. The cruise has gone blindingly fast. Let's start this in the usual way: THE GOOD The itinerary ... Read More
Now is a good time to write my overall cruise review. We have 4 sea days and two port days left before we get off in Singapore. The cruise has gone blindingly fast. Let's start this in the usual way: THE GOOD The itinerary for this trip has been a cultural smorgasbord. From Spain through Italy and Greece, through Jordan and the middle east to Dubai and the Arab rich. Oman to see more rich Arabs then India to see hoards of people and the chaos of Mumbai. Cochin was more laid back and less crowded but still had the chaotic flavor of how they do things in India. Malaysia and Singapore complete the banquet with South East Asia cultures of two distinct sub flavors. This has been a great banquet and the ship is aptly named as the Spectrum of the Seas. The ship itself is a marvel. Being brand new it was fun to participate in the maiden voyage. Lots of swag handed out by the various departments, some of it even useful like the drinking mugs. Throughout the ship, they have invested in interesting art and some spectacular lighting. Technology is heavily used, for the most part, quite successfully. The journey is smooth and quiet and the ship purrs along at some 21 knots without breaking a sweat. For a ship this size, I am amazed at how small the wake is. On deck, there are many deck chairs. Not so many that provide a shady seat for everyone but lots of them anyway. There are still many people who ignore the “No Saving” rule and leave their possessions on the seat while they take an hour for lunch. The ship's propaganda says that the deck staff will remove your possessions after 30 min. of no occupancy. Never saw it happen. But is was not really a problem. Nowhere on the ship are you pressured to buy drinks. Bars are plentiful as are the bar waiters. They even have mobile bars that patrol the upper sundecks. The ship can sleep almost 5000 passengers if you put more than 2 people in all of the rooms designed for that. We had some 3700 on the first leg I think. Even with all of that, the ship does not seem crowded. The embarkation and disembarkation went very well at all ports. In fact, surprisingly well. To get that many people off the ship and onto the 50 or so tour buses waiting for them seemed to go smoothly from our perspective. The quality and variety of the entertainment was great. We enjoyed every show and some of them were exceptional. There are many “out there” activities available to do. Things like the climbing wall, the surfing wave, the North Star crane that lifted you up 100 feet and out over the side of the ship to get a unique view of the ship, the I Fly sky diving tube that allowed you to be a skydiver no more than 4 feet off of the ground, the Seaplex where you could play pickle ball, soccer, basket ball, do laser tag, and ride bumper cars. We especially liked the bumper cars. They also had something called the sky pad where you hooked bungy cords to yourself and bounced on a trampoline, all the time wearing virtual reality goggles. There was table tennis, fencing, and many forms of dancing available to learn. They had 3 different lecturers onboard, one to talk about our destinations, one to talk about the internet for fun and profit, and one to talk about crime and psychology things. So, all in all, never a dull moment. Both our inside and our balcony cabin were extremely well laid out. Maybe the best we have ever experienced. There seems to be a massive cleaning staff on board and they did their job very well both inside and out. And all of the staff were very friendly and very obliging. Many of them went out of their way to deal with your question or problem. The food has been great and easily available. The Windjammer, (the Lido deck on other cruises), was a very well laid out set of food islands where the variety seemed endless. A bit hectic during the prime meal times but easily manageable if you watched where you were going with your plateful of food. The Main Dining room was great and we had some terrific serving staff. There were several other places around the ship where you could get some snack food should you feel the need. The chocolate chip cookies were especially appreciated. The use of technology on board was good. The elevators seemed to perform flawlessly and, for the most part, had very tolerable wait times. Interactive displays at various points around the ship helped you get around. You had access, for free, to a phone app that let you do several things like find out what was on for entertainment, check out the times for various activities, learn what food outlets were available at that very moment in case you were hungry, you could reserve a spot at particular activities and events so there was no line up problem, you could bring up a map of the ship deck by deck to find out where you were and where you really needed to be, you can load up your calendar so you know what you are supposed to do at any given time, and you could check on your account amount right up to the minute to find out how big the sticker shock would be. To do all of this, you were allowed free access to the ship's WIFI but were limited to just this app. Things I would like to see added to this app are: Text messages between passengers, location of passengers so it would actually give you a path to where you wanted to go like the interactive displays do, a way to leave messages for appropriate ship staff, and maybe even order drinks to be delivered to wherever you are. All in all, this ship is great. THE BAD It's difficult to be totally objective here because of my culture, previous experiences and general expectations. Others may see things differently. That being said, here is what I would put in the “Bad” category. The Bionic bar where two robot arms mix and serve you a variety of drinks chosen from a tablet at your table. Interesting once, technically amazing, but boring and avoided in the future. I like talking to the bar and wait staff. I don't really need my drinking automated. While there are many deck chairs on the sundeck, they are too close together and also roped together at the back so that you can't move them around or out of the way. This is a nuisance. Even though I was able to un rope a few occasionally, they were tied together the next day. If we had super high winds and/or rough seas, I would understand this but such was not the case. Maybe they will untie them or mean to untie them in the future but so far, it hasn't happened. Of all things, we found the seats in the theater uncomfortable. Maybe it was us and our butt shapes and the seats we chose but by the end of the performance, I had butt ache. There seems to be 8 specialty restaurants on this ship. That, in itself is not necessarily a bad thing. However, it costs significant coin to eat there. In my expectations, I get the finest food and the finest treatment in the Main Dining room. I don't like to feel that the really good stuff is available elsewhere. For a fee. I realize this is a trend in the industry but the prices for that on this cruise are out of line. Speaking of costs, the drink prices on board seem very high. Yes, there is a drink of the day but there are no happy hours. Yes you can buy a drink package but you would have to drink like a fish to make it pay. For 30 days. And both stateroom members. For us, this would have added some $3900 CDN to the price of the cruise. No thanks. The cruise line brags about the fastest Internet at sea. It may be, but it is expensive. I get it that some people feel they must be totally connected and able to stream movies for their entire trip. The cost of doing that for 30 days would approach $1000 CDN. What I need and probably others need is 10 minutes of access every 3 or 4 days. This is not available. It should be. It is on other ships. Even if they charged an a la carte rate of $10 per hour, that would work fine for us. Again speaking of costs, rumour has it that many of the activities we have now at no charge will carry a fee when the ship reaches Shanghai. For example, I heard, with no validation, that they are going to charge $60 for a ride on the North Star. It simply isn't worth it. I suppose the price will find its own level depending upon the market it is in. Before I move on , I need to set the cultural stage a bit. This ship is designed for the Asian market. It is different than the market I am used to, that being mainly Western. So what I find bad, perhaps is because it is culturally a problem for me. In the Asian market, gambling far exceeds the drinking urge. In fact, the bar staff will be reduced by 50% when the ship goes “Full Asian” when it hits its base in Shanghai. The Casino is extra large and will have a “Golden Room” for the high rollers. The reason for the high priced shops on board will become more apparent as the ship gears up for the “Crazy Rich Asians”. Now, you cannot buy basic toiletries like toothpaste but you can buy Asian cough medicine for $111 USD. So I get it. I get it that the first language on board will be Chinese. I get it that all the signs on board are in English and Chinese. I get it that there are a lot more Asian food offerings. I get it that the entertainment will cater to the Asian market rather than to the Western. All this is well and good and I commend it. However, without getting too specific, there are two areas of what seems to be Asian culture that the ship might want to address by additional signage. One is spitting. The lovely and well used communal washbasins outside of Windjammer are not spittoons and spitting off of your balcony is unfriendly at best. And toilets in the public ladies room are to be sat on, not squatted on where you can't aim properly. Perhaps I over step. Apologies, I don't mean to offend. And finally, THE UGLY There are only two things that I think qualify for my “ugly” designation. Neither of them are the fault of the ship and its staff. Rather, these are Royal Caribbean policies determined by Head Office. The first is what we experienced as back to back cruisers. In the Main Dining room, we had a table of 6 people with whom we had bonded and become friends with. So to with the great wait staff. At change over to the second leg, they assigned us all to different tables. New people, new wait staff. This was done by head office at the last minute. We protested as did many others caught in the same situation. But head office had determined that they needed to accommodate those getting on in Dubai at the dis-accommodation of those already on board. To head office, we are just names. Need a table for 10? Take the table for 6 and the one for 4 and combine them; shove those people somewhere else. Our protests resulted in at least being re united with our new friends but we learned from the dining room staff that this was a common occurrence with head office and that they had told them repeatedly about it to no avail. It happens every trip and the dining room staff has to scramble to address the problems it creates. The staff were very apologetic and we received a bottle of wine and 6 lobster tails by way of showing this. (Normally, you have to pay for the lobster dinner.) The second ugly item is more critical to us. As a matter of fact, it is a deal breaker. This issue alone will discourage me from travelling Royal Caribbean again. It is this. RC has started classifying passengers and has created at least 3 different “statuses”. Now I am in favour of all the loyalty benefits that I can get. If I travel a lot with one cruise line, I like to get rewarded in return for my loyalty. I like getting the perks that are available. Things like drink and meal packages, internet access, free laundry, free drinks in my stateroom, perhaps priority boarding or a cabin upgrade. All these are great. And none of them take away from what the rest of the passengers are getting. RC sees it differently. They have created significant prime areas of the ship which are for the exclusive use of the few. We can't go there. They have created special reserved seating in the best seats in the theaters. We can't sit there. They have special deck space, pools, lounges and dining rooms where the privileged can hang out away from the rest of us. I do not know what percentage of the ship has been taken away but it is significant. Why would someone want to join a ship of 4000 passengers so that they can be alone with 200? This is a backward step in cruising in my opinion. And I know there will be those who totally disagree with me. As is your right and privilege. I sincerely hope you enjoy all of your future cruises on Royal Caribbean. I will likely be on another cruise line. I remember my early days in cruising when everybody was made to feel like they were first class passengers. Now, we can't help but feel we are somehow less valued. Maybe this retrograde step will permeate throughout the industry. I hope not. Did I still enjoy this cruise? Of course. Did I let this dividing of passengers get to me? I tried not to but perhaps failed a little. But if it signifies a trend, then I want to speak out. We all saw how things turned out on the Titanic. Read Less
Sail Date April 2019
This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen ... Read More
This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen stopping at Stockholm, Tallinn, St. Petersburg and Helsinki, then returning to Copenhagen. The ship is huge (though I was told there are even bigger), well-organized, clean, plenty of food, entertainment. There are lots of things for children to do, and of course there was the casino for those like to gamble. And, very important, the staff was very friendly and efficient. Food: you can very easily eat too much. The dining rooms are full of food for all tastes and diets. However, Reflections (the main dining room) has a limited selection for dinner, but there are changes every day. For vegetarians, there are 2 choices for starters, one for the main dish and of course no problem with dessert. This may be contrasted with the Windjammer Café, which has almost a constant buffet, and the variety of dishes is far greater. One (minor) criticism: There was no honey for breakfast on the last two days. One solution to the substantial food offered and attempts to eat two main meals only (breakfast + one other meal, be it lunch or dinner) is to offer half-board, as it were. As in hotels, everyone eats breakfast, and they can choose one of the other two meals. Anything else may be purchased and eaten at one of the cafes. This seems easy to administer: the SeaPass would have to be read (in a machine) when going in to eat lunch and supper, and if one of the two meals of that day has already been eaten, you are charged for the other. Formal dining: why bother? This is a remnant of cruising of a generation and more ago, and no longer relevant. There were a few gentlemen in tuxedos and women in long dresses, but many of the passengers dined in casual clothing, though usually with a jacket. Beverage packages: We did an overkill without realizing it. We thought that we should make sure that we have enough water in the stateroom (cabin), and that we will have enough coffee breaks apart from coffee at breakfast and dinner. But what we did not know was that there is no lack of food at meals and of course it's already paid for. As for water, we could have done with 3-4 bottles between us for the 7 days, and not 12! And the extra coffee was good, each came with a "free" cake, but if we had known, we would have made do with one card with 15 coffees, and not one card each (one for me and one for my wife). But we are new cruisers. Never had previous experience. You live and learn. Stops and shore excursions. We did not take any of the excursions organized by the ship, but made our own way around at the four ports of stop. If you want to take full advantage of the ship's facilities, then a passenger would have to cut down on going ashore. So, there is a choice between going ashore and staying on board (where activities are still going on). Going ashore allows you to see cities you may never have gone to, were it not for the cruise. However, if you do not take an organized excursion, it does take time to get off, and then to get to the centre of the city (in Stockholm by hop-on/hop-off bus, in Tallinn and Helsinki by shuttle bus and in St. Petersburg by public transport or by taxi). Of the four stops, Helsinki was in a way a waste of time. We had only half a day. We disembarked at around 9.30 -- we were on holiday, so why leave the ship at 7.30, which was possible? So, we could manage a couple of hours in town, which is not enough time. The best of the shore trips was Tallinn, perhaps because it is a small town, and you have plenty to see and you have time. The answer probably from the cruise company would be that we should take an organized excursion – that would be OK if you want to pay the fairly high price and run around after a man or woman in a flag. It's not our style. Criticisms: public loudspeakers were not clear unless you were standing or sitting in specific areas. When in your stateroom, you could hear that someone is speaking on the public address system but you can't catch what is being said. Read Less
Sail Date August 2018
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as ... Read More
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as it's very convenient to sail out of Southampton - drive down, park in car park where your luggage is picked up and straight onto the ship - swift embarkation. Disembarkation we always hate - trying to find luggage in the large warehouse (there is always one piece of our luggage which ends up in the wrong 'pile' despite having the right number tag) and trying to find a trolley. Our cabin was a little tired looking but kept wonderfully clean by our stateroom attendant. Wouldn't cruise without a balcony - love having that extra bit of space and great to sit and soak up the sun's rays. We ate in the MDR most nights and had great service from our waiter and assistant waiter. Food was generally good - pork and beef dishes particularly good, but veal , chicken and fish occasionally a little dry. Desserts were slightly disappointing in terms of choice - often a better choice of desserts in Windjammer ( and a great selection of cheeses up there as well!). Enjoyed great food and service in Giovannis (lovely lamb chops) and also Sabor (Tapas on this sailing). Lunch on seas days in Sapphire Dining Room is a must - great salads made up personally for you. Self service breakfast in Sapphire also good (and less 'manic' than the Windjammer) but a little more variety from day to day would be nice. Although it was the middle of August and the ship was very full, we did manage to find quieter places to be when we wanted them (the Helipad is always a lovely place to sit) and the Schooner Bar in early evenings was a quiet place to have a drink (except for when they had quizzes in there - just not our sort of thing and the staff doing them not always great).Service in the bars was good and we got to know the staff in the bars we frequented regularly. We did a mixture of our own things and RC excursions in the ports. Disappointed that 2 excursions we had booked before we went were cancelled short notice (less than 48 hours before) due to 'lack of participation', which meant spending extra time trying to decide what else we were going to do - never had an excursion cancelled on previous 4 cruises. Generally getting on and off at ports was fine except it is always really slow getting back on at Gibraltar and getting off at Vigo was very slow as they had technical difficulties. We did have one or 2 little 'issues' over the 2 weeks, but always found a member of staff who was keen to sort for us ( sometimes it took a while to find just the 'right' person to speak to.... Overall, we still enjoy sailing with RC and love visiting the Med ports. Will definitely sail with RC again Read Less
Sail Date August 2018
We chose this cruise as we travelled with our daughter son in law and two grandchildren.The improvements to the ship are good the splash zone fabulous but be warned it closes at 6pm which seems very early in the height of summer. We had a ... Read More
We chose this cruise as we travelled with our daughter son in law and two grandchildren.The improvements to the ship are good the splash zone fabulous but be warned it closes at 6pm which seems very early in the height of summer. We had a promenade room which was fine apart from the terrible nets curtains which made it look like terrible student accommodation when viewed from the promenade why this was not noted by the Hotel director I do not know. The ice shows are fantastic and the cruise director Jeff Eaton did a fabulous job. Royal Caribbean have improved the food in the main dining room and the buffet no complaints at all. We had a great family holiday the ship was full with lots of children on board who on the whole behaved well.. Think prices are high on Royal MSC offer better value but would cruise with both lines again Read Less
Sail Date August 2018
I went with a family group of 13 ages from 21 to 66 . There is something for everyone to be entertained. Before I left I read some very negative reviews I have no idea what they are talking about. Arrival at Southampton boarding no ... Read More
I went with a family group of 13 ages from 21 to 66 . There is something for everyone to be entertained. Before I left I read some very negative reviews I have no idea what they are talking about. Arrival at Southampton boarding no problem very smooth . All our Staterooms were lovely and clean all our stateroom attendants looked after us no complaints. Dining was absolutely brilliant the buffet area Windjammer can get a bit busy but did not have to wait long for a table. In the dining room we were treated so well food really nice presented well. Activities onboard were great the young people in our group tried most things . I used the gym walking track/ saunas / attending dance class all in all had a fab time. Would definitely recommend for families of all ages great time had by all in our party. PS Grease musical was excellent. The Independence of the Seas is a family ship I personally would not recommend for older people or couples just my opinion. The ports of call were ok would have liked to have gone to Paris but is was over three hours away from Le Harve our first stop which our group thought was too far. I would travel on INDY again but only in a group. Read Less
Sail Date August 2018
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was ... Read More
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was wonderful. Plenty of choice in the Windjammer. Very busy at times but always managed to find a table. Food was hot, presented well and delicious. Table clearing was very swift and efficient. Food in the main restaurant Saphire was also delicious and well presented. Staff were very accommodating and tried to get a table booking as close to our requested time. This restaurant is very busy and you do have to wait a while for your food at very busy times. Plenty of ice cold drinking water was provided if you didn't want wine. Drinks were very expensive on board. We didn't take the drinks package which was on offer as felt that was expensive as well. Having said this there was plenty of soft drinks, hot and cold drinks readily available. Although the coffee was very stewed at times. So if you are a fresh coffee lover, perhaps avoid the coffee. This was our first cruise and despite a rough time due to weather in the Bay of Biscay on the return I would definitely recommend Royal Caribbean cruising. Read Less
Sail Date July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
Sail Date July 2018
We picked this cruise mainly for our 15 year daughter who loves meeting teens from all over the world. 14 days and no flight sounded a good idea. This was our 4th cruise and 3rd one with RCI. While it was excellent it simply ... Read More
We picked this cruise mainly for our 15 year daughter who loves meeting teens from all over the world. 14 days and no flight sounded a good idea. This was our 4th cruise and 3rd one with RCI. While it was excellent it simply wasn’t up to the standard of our previous cruises on Rhapsody and Harmony. Far, far too overcrowded. Pros -Great food -Lovely staff -Stops all easily accessible without booking excursions - Room great - Good pianist - best skating shows I’ve seen - best cruise director so far - gym great - endless fun, bursting with activities - room spacious and lovely attendant - external entertainers very high standard - magician amazing - street party awesome and great fun - 3 formal nights with lots of participation - cocktails! - whitewater rafting trip great fun - Quizzes great fun - teenager said it was her favourite so far, club excellent and made loads of friends Cons - Several hundred too many passengers on board - need to be a adult pool 8am to get a bed (I’m at gym at 6 so not an issue for me) - difficult to get a seat in any bars - food not great in main dining. Service was appalling on second night and we cancelled remaining reservations - food in windjammer caters to junk food eaters, so this limits the choice for others- I don’t eat meat and choices were much more limited than other cruises - windjammer packed and tables not cleared - must have had some very cheap prices as some on board straight from ‘benefits Britain’. Really appalled by some people on board and was embarrassed to be Scottish with behaviour over World Cup. A horrible atmosphere that overshadowed the whole holiday - singers and dancers were very low standard, cringing watching - paid for surfing lesson for daughter and I. Advertised as 1 hour but had to share with 5 others. We got about 8 minutes each for a huge cost. Rip off. Girls instructing were excellent tho. Read Less
Sail Date June 2018
We had a Brilliant cruise on the brilliance, there was plenty to do in the evenings on the ship,with plenty of dancing to do in the Centrum area in evenings , there was great shows in the evenings in the theatre,the performers and stage ... Read More
We had a Brilliant cruise on the brilliance, there was plenty to do in the evenings on the ship,with plenty of dancing to do in the Centrum area in evenings , there was great shows in the evenings in the theatre,the performers and stage sets were amazing , the food in all areas was excellent whether in the Buffett or posh restaurants, our room steward was amazing, St Petersburg amazing, used alla tours- excellent service saw all we wanted in a minibus with just 8 of us. Did our own trips also for skagen,Copenhagen, helsinki,Tallinn,Did Stockholm on our own trip with ship waste of time seeing city hall, Walked for hours in most ports,other guests had issues with hop on hop off buses as there were big gaps in arriving so couldn't see much, also with hop on hop off buses included hop on hop off boats too in helsinki and copenhagen-check what you have paid for Had a great exhausting time xx Read Less
Sail Date June 2018
We chose this cruise as we had never done this itinerary before, the dates suited us and we were keen to see the changes made to the ship during the refurbishment. We live on the outskirts of Southampton so we were dropped off by our ... Read More
We chose this cruise as we had never done this itinerary before, the dates suited us and we were keen to see the changes made to the ship during the refurbishment. We live on the outskirts of Southampton so we were dropped off by our son at the port. We dropped our bags, entered the cruise terminal and within 20 minutes we were checked in and on board enjoying our first drink! The cabin was ready around 1pm so we dropped off our carry-on luggage before continuing to explore the ship. The cabin was a balcony around midships on deck 8. It was clean and spacious, with plenty of storage space. Our steward knocked the door to introduce himself later that afternoon when we returned to the cabin and to check that everything was OK and we had received all our luggage. We later discovered that there was a problem with the safe which we reported to our steward and within 10 minutes, somebody had arrived to fix it. We also requested 2 robes which were delivered whilst we were at dinner. The cabin was serviced every day, usually whilst we were at breakfast and we did not see much of our steward, other than to say hello if we saw him in the corridor. We had a variety of towel animals throughout the cruise. We selected My-Time dining although I pre-booked 8pm for the nights we were going to be using the MDR. We also pre-purchased a 5 night dining package, plus Chefs Table, Mystery Dinner Theatre and the Izumi Hibachi experience. We enjoy the variety so are happy to pay extra for this - the 5 night package represents good value for money compared to booking separately. There were queues at the MDR but separate ones for those with reservations and those without. We were generally sat down within 5 minutes and had the same table every night except for one. The MDR looks stunning and clearly the chairs had all been replaced as part of the refurbishment. The wait staff were excellent, bringing refills for our drinks without asking. The food was still of a high standard, with good choices each night we dined in the MDR. However, the first of my niggles was the lack of space between the tables! Clearly to accommodate the increase in passengers, additional tables had been added meaning that the wait staff were having to squeeze between the tables, also getting to and from you table was like negotiating an obstacle course, meaning that you inevitably were bumping into the back of fellow diners. We requested a table for 2 but to be honest, the gaps between tables were so small that you might as well have been on a table for 6 or 8. We enjoyed all of the speciality restaurants, visiting Chops, Giovanni's Table and Izumi twice each. The steak in Chops is as good as ever and we were particularly impressed that when we asked if they had Chimichurri sauce which was not on the menu, our waiter went away and actually made it for us himself. We enjoyed Giovanni's but felt that there was less choice on the menu than previously. Izumi is a great addition to the dining offering. The food is great and it is so much more than just a meal, with the teppanyaki chefs providing great entertainment. After enquiring, we were told that the dining package could be used in Izumi although an additional $15 per person was payable. We thought it was worth it so decided to go again. We booked Chefs Table as we had done that on Navigator last year and had thoroughly enjoyed it. Before the cruise I had discovered that the menu was likely to be the same but went ahead anyway. It was basically the same but some of the courses were prepared and presented differently. The location was in the MDR on a table on a lading between 2 of the floors - we felt quite special! There were only 7 guests so some empty seats (next to me) meaning that it was a little more difficult to converse with fellow diners. The food was first class but the service was somewhat lacking. The host told us at the start that he was standing in for a sick member of staff and he was definitely winging it when it came to discussing the wine. The choice of wine to accompany each course was also a little disappointing (all US wines) but the main issue was that the host disappeared at one point so eventually one of our fellow dinners took and poured the wine that had been left on a side table so that we could enjoy the correct wine with the food that had already been served! We also did the Mystery Dinner Theatre which started in the Star Lounge, with the meal being served in Giovanni's (menu was a reduced selection of the main Giovanni's menu). The actors were from the singers and dancers on board, with the host a drag artist who was extremely funny. The plot was pretty thin and to be honest, it was a complete guess as to who the murderer was! We were a little unlucky in terms of the table we were put on as found it difficult to strike up much conversation with the other guests, however, overall it was an enjoyable evening, food was good and wine was flowing. In terms of other dining, we mostly had breakfast in the MDR as we found the Windjammer Buffet to be too crowded and difficult to find a table. Having said that, on the couple of occasions we did use the Windjammer, the quality and choice of food was good. We tried the new Fish and Ships located on the outside deck once. It was good and quite a generous portion although it never seemed very busy, probably because like most of the new additions, there was an extra charge. We wanted to try the food on offer in the new Playmakers sports bar (again at an additional charge) but on the occasion we went there, it was closed, despite being advertised as open in the daily schedule. I do feel that both of these outlets should offer complimentary snacks as an alternative to the buffet restaurant. The complimentary snacks (sandwiches and cakes) offered at the Cafe Promenade were good but it was almost impossible to get a seat although the food could be taken away to eat elsewhere. The entertainment offered in the theatre each night was generally of a high standard and a good variety. The Grease musical was particularly good and very professional. Apart from the main shows, there were two party nights on the Royal Promenade, but having been to these several times before, we gave them a miss, however those that did attend seemed to have a good time. There was one deck party, which we briefly visited but it seemed to lack much atmosphere, not helped by the fact that it was fairly windy and not that warm. I remember from past cruises that elaborate buffets were provided at these events but there was no food on offer - another sign of cut-backs. There is a good selection of bars on the ship but we tended to gravitate to our favourite Champagne Bar most evenings. The staff in this bar deserve a special mention as they were great. They were entertaining and very efficient and made some excellent cocktails! We also enjoyed the early evening quizzes in the Schooner Bar but never managed to win a prize all holiday! We did not try the new features such as the Sky Pad and Water slides, so cannot comment on these. The new crazy golf course was good fun. We wanted to try the new escape room (additional charge) but it never seemed to be open or was fully booked. On sea days, the ship was extremely busy in the indoor spaces as the weather was not that great to make use of the outdoor space. There were a few quizzes etc on offer but I am surprised that they do not make more use of the theatre to show movies which they did but just on one or two occasions. On the occasions that the weather was good enough to sunbathe, it was difficult to find a sun bed, particularly if you wanted to be near to the pools and hot tubs. Although there were signs saying that towels and belongings would be removed from sun beds if they were unoccupied for more than 30 minutes, this was not enforced and we saw many sun beds with towels on left empty for hours on end. We used the gym on a number of occasions and found there to be a good selection of equipment - my only comment is that it was quite warm in the gym compared to some other indoor areas of the ship. The staff all work extremely hard to provide you with excellent service, however it does appear that despite the increase in passenger capacity, there has not been an increase in staff so they can appear slightly stretched at times to cope with more guests. We did not do any organised shore excursions as we do not feel they generally offer good value for money. We got off the ship at each port and either just walked around the local area or used local transport. Our favourite port was probably Madeira - the chairlift and toboggan ride are a must do and can easily be done on your own. We arrived in Tenerife on a Sunday so most of the town was closed so we went on a local bus to Puerto de la Cruz and visited the Loro Parque (last visited there nearly 32 years ago on our honeymoon!). It was a lovely day out and well worth a visit - the bus fare was only EUR 21 return for the two of us. Vigo was probably our last favourite port - it always seems to rain there and the shopping centre right be the port is full of empty shops! Also there was not a lot to see or do close by in Lanzarote. Royal Caribbean offer little information on what you can do in each port or about local transport, probably because they want you to purchase their overpriced excursions. Overall we had a great holiday with just a few niggles, really as a result of the additional guest capacity with the new cabins added in the refit. It also feels like RCI are taking every opportunity to impose additional charges. We would go on the ship again but would certainly never go during school holidays as I can only imagine that this would stretch capacity even further. Read Less
Sail Date June 2018
We wanted to experience seeing a different kind of beach where the sand is black. It is black on every Canary Island and the sand itself is different on each island. The weather was on the cloudy and cool side on several days along the ... Read More
We wanted to experience seeing a different kind of beach where the sand is black. It is black on every Canary Island and the sand itself is different on each island. The weather was on the cloudy and cool side on several days along the way, but we had a wonderful time. Our cabin was great. Onboard offerings were fun and plentiful. We loved the new look of the ship after the refurbishment. Food was much better than we remembered. The Windjammer has the best salad options of any ship we have been on in a long time. On some days, there was a talented crew member who sang and played his acoustical guitar at lunch time. Our Granddaughter enjoyed meeting new friends in the teen club. Onboard entertainment was varied and very good. We love the main production show, "Grease". The Motown and Beetles shows were fun. The comedians kept us laughing. The ship was very full and sometimes felt very crowded in the lounges and common areas, but overall, we had a wonderful time. Read Less
Sail Date June 2018
We chose this cruise as we are big fans of this ship and wanted to see the outcome of the refit. Our embarkation was very smooth and we were on the ship within about 20 mins. Our cabin, a Grand Suite was lovely and our suite attendant ... Read More
We chose this cruise as we are big fans of this ship and wanted to see the outcome of the refit. Our embarkation was very smooth and we were on the ship within about 20 mins. Our cabin, a Grand Suite was lovely and our suite attendant Johann was great, looking after us brilliantly. We choose my time dining, although we booked it for 8.30 pm every evening we attended. We asked for the same table by the window each evening, and were able to get it on all occasions. The food was not as good as in previous years, very American orientated. The service was mostly good, but very quick, not always a brilliant experience, so we ate in WJ around 50% of the time, the food there is always great and very varied. Junior, the suite concierge was very attentive without being invasive, and the Suite Lounge on the 14 floor was lovely, the service was great. We love The Oliver and Twist bar, and the staff as usual were very attentive. We went there once or twice, most evenings, Ronald Reagan, was exceptionally good, a lovely, friendly, efficient gentleman. The entertainment was the same as it has been on every occasion we have been on the ship, so we did not attend many of the shows again, the same with the ice skating, it was the same shows so we did not attend, although reports from fellow passengers were good. It was great having reserved seating by the pool for suite guests, it made such a difference on sea days, a nice little touch by RCI. The ports, included a lot of our favourite places, which is another reason we choose this cruise. We did not do any shore excursions during this trip. Disembarkation, was brilliant. We had a lovely breakfast in Chops Grill and then got straight of the ship. Would we go again?———— yes we would! Read Less
Sail Date June 2018
We chose this cruise because we had never visited any of these countries. Our state room was clean and very well-attended. The breakfast food in the Windjammers Cafe was okay. We especially enjoyed the dinner in the main dining room. Not ... Read More
We chose this cruise because we had never visited any of these countries. Our state room was clean and very well-attended. The breakfast food in the Windjammers Cafe was okay. We especially enjoyed the dinner in the main dining room. Not every dish was a hit, but those that were were stellar, and the service was truly exceptional. Entertainment options on the boat were quite limited. We found that we enjoyed the musicians in the bars more than the actual theater shows. We thoroughly enjoyed the destinations we visited and would highly recommend Alla Tours, which we took in Stockholm, Tallinn, and St. Petersburg. Kirsten, our tour guide in Tallinn, was especially memorable. She was patient, thorough, and extremely knowledgeable, able to answer all of our questions about the history of Estonia, its culture, and its beautiful architecture. We would recommend this cruise to anyone interested in visiting these destinations - just maybe not for someone expecting an exciting show every night. Read Less
Sail Date May 2018
The dining and cabin services was excellent. We enjoyed the live entainment and games. The ports visited was second to none, we enjoyed the different culture and history, and the excursions was informative. The time spend on land should ... Read More
The dining and cabin services was excellent. We enjoyed the live entainment and games. The ports visited was second to none, we enjoyed the different culture and history, and the excursions was informative. The time spend on land should be a little longer so one can appreciate the history and lifestyle. Excellent variety of excursions at the various ports of call although some were quite expensive. The crew members was very friendly and always willing to assist is any way. The ship is very clean and well maintained for its age. The meals in WJ was good, but some consideration could be given for those who do not eat beef and pork, bur overall the meals was excellent. We enjoyed the evening shows and events, it was enjoyable. Overhall is was an enjoyable for our group of 14, and we had a wonderful time onboard and at the various ports. Read Less
Sail Date May 2018
We have been on 6 cruises with Royal Caribbean and there has been a drop in service and quality since our first cruise. We have just returned from a 14 night Mediterranean cruise May 2018 and despite having a great holiday there has been a ... Read More
We have been on 6 cruises with Royal Caribbean and there has been a drop in service and quality since our first cruise. We have just returned from a 14 night Mediterranean cruise May 2018 and despite having a great holiday there has been a drop in standards. Room attendants seem uninterested since tipping became automatic so no need to show any interest in you or their work. Staff in general are friendly and will do anything to help. Food in the main dining room is very good as is the service. The food is the windjammer is buffet style and despite a wide choice the food is warm at best. Buffet breakfast in the main dining room is also cold/warm. Entertainment is a hit or a miss. Some shows are brilliant and others are terrible. We tend not to bother with the Royal Caribbean singers and dancers and these in our opinion are very dull. If Royal Caribbean want to improve one area its the headliner shows. I would suggest to pay a little more for better quality acts and get rid of the same old faces we see on previous cruises. I have to say the quality of food and servicein the cafe promenade on this cruise was amazing. Again it’s a hit or a miss. Our cruise last year in the Caribbean the Cafe promenade was terrible and far too small for oasis class ship. Read Less
Sail Date May 2018
We decided on this cruise as it was my twin sisters and my 60th birthday just before we sailed and it was the only one that we could find that suited all of us (always fun travelling with family). We have been on the Navi before, but my ... Read More
We decided on this cruise as it was my twin sisters and my 60th birthday just before we sailed and it was the only one that we could find that suited all of us (always fun travelling with family). We have been on the Navi before, but my twin sister and her hubby have never cruised, so RCI is a good choice for those that don't really like dressing up too much (my brother in law). It has been 11 years since we were last on the Navi, and if you look closely, you can see her age, but that is nick picking. Check in was nice and quick - just had to wait in security - a norm nowadays - and on-board for a spot of lunch and our first cocktail. We managed to be and the gate when the others arrived and enjoy their reaction from the first sight of the Royal Promenade - great. After showing around for a bit it was off to see the cabin - we had decided to have a cabin on deck 7 overlooking the promenade as it is a good vantage point for the parades. The beds are great with lots of room, shower/toilet again plenty of room but the amount of space to actually stow your gear is limited, and I am sure we managed to loose something behind the very small drawers under the TV. Our luggage duly arrived and the unpacking commenced... We had a table for 8 in the main dining room on deck 3 first sitting, I don't know how they do it but we the others on our table we another family of 4 (mum dad son and daughter in law) with the same kind of background and humour as us. We managed to dine every night but only once was it on our own, and in most cases, everybody dressed up as suggested. Our table waiters were great - and of course did the sing along when our birthday cake arrived, and even the head waiter was seen every night. The food was good, on occasion excellent and other times just ok, but that was more down to my taste rather than quality. The entertainment team (not the acts) were mostly british and good fun, we even managed to win a key ring,... some of the headliner acts were not to my taste but those we did see were very good. The singers and dances are good but seem to be lacking in something, not sure what, but considering that they have been on as a troup since january, you would have thought they should be top notch. The ice skating shows are still very good. Some of the quizzes seemed to be more international than others.. Ports of call and trips - well the ports were very good, the ships excursions and shuttle bus costs seem to be very high and in one case we did complain about the cost. We only did the one excursion and rather enjoyed it. Bar prices again were not cheap but we don't drink enough to warrant the drinks package and as we had a reasonable amount of on board credit, it worked out ok for us. Read Less
Sail Date May 2018
So a group of 6 of us travelled out of Southampton on a 14 night Mediterranean cruise. This was my first cruise from the UK and if I am honest, I am not sure I would do it again. There are definitely pro's to it if you are from the UK ... Read More
So a group of 6 of us travelled out of Southampton on a 14 night Mediterranean cruise. This was my first cruise from the UK and if I am honest, I am not sure I would do it again. There are definitely pro's to it if you are from the UK like unresricted baggage allowance, the hassle free process of no flights etc, but I do feel the first few day and last few days were ruined by bad weather. I appreciate you can get this anywhere but a rainy cloudy day in the Caribbean is still warm but when its gusty and cold, you are restricted to what you can do especially on a sea day. So, to sum up my time. Positives: 1. Service was amazing - Rodney and Dixon in the main dining room were attentive and brilliant. 2. Food was good. It doesn't compare to celebrity in regards to selection but still we had no complaints. 3. Facilities - There is plenty to do on board which was great for those rainy days. 4. Cabin - Both the cabin and cabin steward were fantastic. Negatives - 1. Had some issues in the spa where we kept getting overcharged for treatments. My advice would be to get them to write the price down for you when booking to save any confusion. 2. Shows - Too many comedians (like 6 on a 14 night cruise). They kept repeating the same jokes in the end. 3. The promenade parade. The last time I was on board, they had a huge parade with all the crew involved. Now it is labelled as a circus and lasts around 5 minutes. 4. The biggest bug bear for me was the amount of places they closed for private functions. This leaves little place for the majority to go especially when the weather isn't great so everyone is inside anyway. Overall, great crew, amazing ship but think I will stick to flying somewhere first to give a better chance of good weather. Read Less
Sail Date May 2018
The itinerary was the attraction, embarkation was very good, we had a issue with the cabin on arrival which was dealt with straight away but we had to change cabins next day which all the staff handled very well. After this everything was ... Read More
The itinerary was the attraction, embarkation was very good, we had a issue with the cabin on arrival which was dealt with straight away but we had to change cabins next day which all the staff handled very well. After this everything was very good all the food every where we ate was excellent staff in all resturants where very nice and polite but I do think it is a shame that staff are not clearing tables in the windjammer when they are getting drinks for guests who seem to forget that this is a Buffett resturant nod these guest are quite able to get there own drinks. Ports of call where ok but for Marseille when it was either 1mile walk out of the port then having to get local bus or a 20 doller each transfer to the town even the taxis didn't seem to know what they would charge us,. Entertainment on a whole not very good the production team shows we think where poor but the headliner shows were not to bad watchable. We would travel with Royal Caribbean again it isstilloneof our favourites, Read Less
Sail Date May 2018
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the ... Read More
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the prices for the excursions which I found too high, the drinks packages were also very expensive, I didn't like the fact you couldn't buy 1 alcohol package especially as my wife doesn't drink, the only way to get this would of ben to provide a doctors note, this was very disappointing, all inclusive could mean that which would of made this a 10/10 holiday. The times in port could of been longer, especially Rome, for me I would of preferred an overnight in Rome and missed one of the other ports, every day was a bit of a rush, but it is a fantastic way to see so many different places. Finally we met some lovely people, some of which we will keep in touch with, this made the holiday that bit more special. Read Less
Sail Date May 2018
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