The ship was nice, people were great. Dining room dinner menu disappointed and we ate in the windjammer most nights. When we did eat in the dining room, it was good. The ship was on the small side, but it doesn't need to be bigger with ports so close together and one cruise day.
First port, Hamburg Germany on a Sunday. All stores are closed on Sundays, forget shopping. Are you serious ...
We are C&A members, and we've sailed with RC over 10 times. So by no means we are "rookies". Granted this was a charter cruise, but we expected the service to be RC quality. Boy were we wrong.
There is an extreme lack of personnel in the general public area. Starting with the Windjammer, the food was mediocre at its best. There were no personnel going around tables to offer drinks from the bar. ...
We were really looking forward to this cruise. There were too many people on this ship. Our first evening we realised that there were not enough seating in-social areas for the amount of people on board. Every evening after dinner it was three deep at the bar to get a drink there was no seating available to enjoy a drink, we ended up walking aimlessly around with drink in our hand , which was ...
We chose this cruise for the itinerary but were ultimately disappointed with the destinations as the experience was spoiled by ridiculous numbers of tourists, despite it being towards the end of the season. The cabins were fine although the curtains were in dire need of replacing. In general the ship looked tired. The ship was generally very clean and our cabin was spotless thanks to our excellent ...
Having had a brilliant cruise on Navigator last year, we booked to do the same itinerary with friends from Scotland.
Our 19th cruise - and 8th with R.C. but what a huge disappointment - so much has changed.
The admin staff were 'polite' to the point of rudeness.
The ship was tired and dull - downright grubby in places. Mirrors in dining room had a film of grease over them. No real ...
We chose this cruise mainly for the itinerary but also in the past RC has been good. This was my 50th birthday trip and I expressed this upon making our reservation. On the 2nd day my husband went to guest services bc no one had acknowledged my birthday. He was told that they would send a bottle of champagne to dinner. We never saw that champagne. RC couldn't even give me a 5 cent balloon or card ...
Second cruise with RC, first one was on the Navigator (pre refurbishment) and that was so much better, as my wife is in a wheelchair there were many issues that we feel should be addressed:-
-Lack of unisex accessible toilets, only one on deck 12, or its back to your room.
- Great idea to put a piano in a lift at peak times which in effect made lift unusable, and yes they put a piano in a ...
We have sailed several times with the royal carribean and normally I love my cruise - however the last cruise I had in August, will sadly probably be the last cruise I choose with Royal Carribean - the staff as always were perfect and could not do enough to make our holiday special - however we had an unbelievable number of teens on our cruise who congregated each evening in level 8 - my floor - ...
Where do I begin .... or should I just say wow I'm glad i'm off this ship. We have sailed with many companies down the years including Royal Caribbean and always had wonderful experiences with excellent ports of call, lovely fellow passengers and fantastic service. However, we have never sailed from a UK port in the height of the holiday season and I have to say we will NEVER do this again.
I ...
We chose this cruise as it was the Right time of year school holidays and going to Northern Europe with st Petersburg on the itenary
we were disappointed in that my two girls couldn’t attend the children’s club because they were 10 & 12 and would have had to go to separate clubs because of their ages they didn’t want to go alone & there was no leeway with this they also had to stop using the ...