1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews

86 Royal Caribbean Europe Cruise Reviews

The ports on this cruise were amazing. Unfortunately, the ship was not. While the food quality was as good as can be expected, the entertainment was poorly scheduled at 7pm & 9 pm making both dinner and seeing the show difficult. ... Read More
The ports on this cruise were amazing. Unfortunately, the ship was not. While the food quality was as good as can be expected, the entertainment was poorly scheduled at 7pm & 9 pm making both dinner and seeing the show difficult. There were movies on deck but no blankets or hot chocolate were provided. Amenities such as little bottles of lotion and shampoo are gone. (Even the chocolate on the pillow I never ate!) Entertainment venues were few as were activities. There were no enrichment activities. Many cruisers were very happy but I think this had more to do with the free beverage package offered when booking than with the activities themselves. Being boringly sober (and taking the cruise credit instead), there was little to do during the day but play trivia or go to the ever-present art auction. Even my "top tier" event for being at the platinum level was only held at 9:15 am - they couldn't care less if I came. The bed was unusually hard and it took 3 days to get an egg crate despite generously tipping the cabin attendant. This is a smaller, older ship that, while clean, is out-dated. The balcony was unusually small with room only for 2 small upright chairs and a small table. Read Less
Sail Date June 2015
First time cruising with RC and have to say was a little disappointed. Firstly the activities that i thought were on the ship have been changed a couple of years ago, no sports court or mini golf. My son is sports mad so this ... Read More
First time cruising with RC and have to say was a little disappointed. Firstly the activities that i thought were on the ship have been changed a couple of years ago, no sports court or mini golf. My son is sports mad so this disappointed us all. The entertainment for kids between 12-17 were all together so made it a bit hectic, therefore my son did not attend after the first night. The entertainment was ok but not brilliant. Schooner bar had the same guy singing the same songs on piano for the whole 12 nights, got bored with that. The enchanted lounge was a great area but only had entertainment every few nights which is a complete waste given it is the only family entertainment area. The viking lounge was great but my 15 year old had to leave at 10pm, just as it was getting busy. The would be ok if there was other things but the piano bar, or centrum for ballroom dancing is not exactly what 15 year old boys like. The big screen is good but they have to change the movies more often. The same film played twice a day at 6pm and 9pm and they were not age appropriate. One had continuous bad language and at 6pm there was lots of younger kids at the pool area. As well as the same film being screened twice a day, the only had four films on our 12 nights which meant you watched the same film every four days. Twelve nights - four films? Did not go on any organised trips but managed to see all the places on our own by taking the local trains and saved money and time. RC are charging a fortune to do the trips, do them yourself. local train to Monaco, buy ticket at the station get it stamped and 20 minutes later you will be there. Florence 15 mins walk to train station then a train Rome 15 walk and then took the express train 45 mins to rome Venice walk to water taxi and take it to St Marks The main dining room was lovely with great service and the menu changed every night. Read Less
Sail Date June 2015
We had a great time on our cruise, but it was because of the the people, not the ship or what it had to offer. The ship was very "tired" with lots of deferred maintenance noted, and our balcony cabin was small. This must have ... Read More
We had a great time on our cruise, but it was because of the the people, not the ship or what it had to offer. The ship was very "tired" with lots of deferred maintenance noted, and our balcony cabin was small. This must have been a beautiful ship when it was new. The ship appeared too small for the number of cruisers on board. Everything was crowded - shopping, activities, "not for additional cost" dining. We stayed away! Lack of "no additional cost" eating venues was quite evident and limited seating made the buffet and afternoon cafe location a dreaded event. Breakfast and lunch in the dining room were fine, and anytime dining for dinner was nice. In general, the food was ok to good. In fact, many things seemed to cost extra, a lot extra. A litre of water was $6. The ports were all new to us and we liked them. We didn't go on any of the ship's tours, but booked our own privately or just explored the ports on our own. Getting on and off the ship was well handled. The entertainment was good, not special. The entertainment director was tops. On sea days, there was lots of drinking available, if that's your thing. Activities were often in the center of the ship and were too crowded to observe or participate in. Our cabin steward was one of the best we have encountered in our cruising. We found a great waiter for our evening dining, too. The maitre'd in the anytime dining was very helpful. Other staff were ok. The captain handled the ship expertly. We were pleased about this! Read Less
Sail Date May 2015
Food-- Upon boarding we went to eat. It looked like leftovers from the last trip. The mashed potatoes had no flavor or taste. I just can't describe them. Cold and tasteless I guess. The cookies were not fresh. Must have bought them at ... Read More
Food-- Upon boarding we went to eat. It looked like leftovers from the last trip. The mashed potatoes had no flavor or taste. I just can't describe them. Cold and tasteless I guess. The cookies were not fresh. Must have bought them at the day old store. Food in general was way below average. Even reported a employee blowing his nose and handling glasses with water without washing his hands. No WOW factor here. Ship-- Clean and kept up. Overall very good. Cabin 1538 Deck 10--Great water pressure. Lots of storage room. Many drawers and cabinets behind mirrors, walk in closet and more in the bathroom. Very clean over all. Only problem was bathroom shower/tub had spots of mold around several tiles. Not cleaned daily. Tours-- Took 3 or 4 . All skipped some stops with excuses of traffic, not enough time etc. Some locations instead of stopping, did a drive-by and pointed. Oh, at Chops Restaurant, you pay $35 to eat there, but if you want the aged steak they charged $18 more. Is this a new policy? We have traveled on 5 other ships cruise brand named ships and not experienced this. Entertainment-- Average at best. Embarkation--Fast and efficient. Best ever. Read Less
Sail Date May 2015
In May 15 I took the Quantum of the Seas 16 Night Suez Canal - Barcelona to Dubai. These are my comments from that cruise. I stayed one night prior to the cruise at the RCCL booked hotel, Hotel Regina. This was a pleasant experience ... Read More
In May 15 I took the Quantum of the Seas 16 Night Suez Canal - Barcelona to Dubai. These are my comments from that cruise. I stayed one night prior to the cruise at the RCCL booked hotel, Hotel Regina. This was a pleasant experience and good location. Due to a last minute change in my room assignment by RCCL on the morning of my departure from the US, the luggage tag was posted to my account after I left the US for Barcelona, Spain, to join the cruise. When I arrived at the port there were no luggage tags available at the port in Barcelona. Myself and many others, were told they were always coming, but no one could tell us who went to get the luggage tags we needed. I noticed some discarded ones in the trash and dug one out of trash to use. This 20-30 minutes put me behind many people who had showed up and were now ahead of me in line. Checking in at the Barcelona port was chaotic. Many people were trying to check in and seams like no one was in charge and it seamed overwhelming to the staff. The lines were long and people were unsure of what line they should be in. This is the worst check in of any RCCL check in I’ve ever encountered. The check in staff were not very proficient in English. On the ship the customer service line in Guest Services was not heeded and people not in line were allowed to cut or just walk to a agent, especially the Chinese guests. This was apparent for the first several days until many people complained about that the Chinese guest were given preference over others. There should have been ropes set up and monitored better. We were told that the Safety brief had a video but only audio was available. People got up and left. Poor presentation. The demonstration of the life vest was done with lights out in theater until very end of the presentation. We heard the briefing but did not see demo. My room was next to the Solarium and on first day a jack hammer went on forever for work being performed in there. I was tired in traveling from the US but could not rest or read in my room and had to go elsewhere until around 1700. At wifi counter where the line was long complaining of the wifi a Chinese girl came up and the Chinese worker let this Chinese girl interrupt her while initially helping an Italian couple. She was speaking Chinese all the while to this girl that she started to help and left the Italian couple just standing there, until someone said something. I saw this happen several times in various settings with Chinese workers letting Chinese people take their attention away from the actual client. Wifi so slow that it is basically non-existent. There was always trouble logging on, staying on, and trouble logging off, which all takes away from the minutes that I paid for. RCCL advertised high speed Internet and makes us pay for high speed, but the best speed available throughout my cruise was 56k. I was told several times by the person at the wifi trouble desk that 56k was the speed. One time it took about 18 minutes to send two pre done emails. I complained after 4 days about how every day was slow and would take 5-10 minutes just to login, send a prepared email and logout and the representative awarded me 30 extra minutes. I appreciated the extra minutes but trying to do anything with 56k max baud speed is non-productive at best. Every day was like this. The Internet was worthless in trying to do anything. RCCL should reimburse my cost due to false advertisement of high speed and lack of net capability. It was very frustrating!! Day 4. Ate lunch at American Icon restaurant. It took 20 minutes to get salad and over an hour to get entree. Everyone at table ordered at same time and all had finished their desserts and some left before I got my entree of chicken. I ordered and ate my dessert alone. I told head waiter Igor Crnac and he apologized. He told me later that it was kitchen mistake. But after this one event I had many positive eating events in all the restaurants. The sound in theater for shows was perfect and not to loud. The shows overall were good and of quality. But this is the first of many RCCL cruises that shows do not start on time!! I complained and a message left on my room answering machine told me that it was to let late guest get seated. Why penalize 95% of people who come on time for people 5% who will always be late because RCCL waits for them. RCCL is just rewarding their inefficiency. Start on time!! The presentation "the Great Egyptian Dream" speaker was more than 20 minutes late. No excuse!! And when he came the presentation was pathetic. He started off with a film and the film had English subtitle on top of English subtitle with a completely different script. Myself and probably more than half of audience got up and left. Taking passenger passports is understandable but they should be available to guest in any country they get off the ship at. There are many situations outside of what RCCL representatives can intervene in that having your passports is in the guests best interests. I am extremely fearful of having an incident that is not my fault and beyond my control where the ship would leave port with my passport on board. And I do not believe that RCCL will always leave the individuals passport with an on shore representative for passengers that do not board and the ship sails. The best solution is to let passengers that want their passport while in a foreign port the opportunity to retrieve it and turn it back in upon returning to ship. When we arrived in Dubai and passports were handed out in the theater it was absolutely crazy. Passports were laying and sorted on the stage floor and people were crowding around and passports could easily have been taken by the wrong person or stolen. Absolutely no control of the situation and passengers. The Enrichment Lectures reference court cases presented were poorly presented. The speaker basically read from his notes and used other people's power point slides. Most people feel he must be getting a free cruise for his time and substance does not count. As Crown and Anchor member I never received any (zero) invitations to any Crown and Anchor events. I went to Guest Services and asked about if there had been any Crown and Anchor events. I talked to Linda Zwang who called someone and then told me to go see the “girl” in Next Cruises who organized the events. I went to Next Cruises, stood in line, and waited until Diana was available. I walked over to Diana and before I could finish a sentence she told me in effect that she had work to do and was to busy to help me and I'd have to see one of the others. I told her that I was told to see her but she basically picked up her stuff and left. Diana was very rude in doing this. I talked to the Guest Services Manager, Keith Murphy, the next morning and he apologized for the staff member. That evening there was a bottle of wine in my room with an apology from him. The jester is admirable, but I don't drink alcohol. And an apology from the staff member would have went a lot further and I still have NOT received any data on if the Crown and Anchor people met or were going to meet before I got off the ship or why I have never received any invitations. One Guest Services representative told me that she was going to give me 10% off for my trouble on a future cruise, but I never received any thing in my room or email. Luminita Nica (head waiter), Radu Vlad Moroeanu (restaurant) and Hilda Ramos (restaurant) in American Icon restaurant do an outstanding job of customer satisfaction. Ms. Nica, a professional, was always pleasant, smiles, and makes sure everyone feels special. Rose Cells (restaurant) in The Grande is a professional in every aspect. Imade Ariyana (stateroom attendant) was very thorough and efficient. There was a lot of construction in renovating the ship to meet future Chinese requirements and some sort of promotional (as I was told) filming by a Chinese crew. Seems like the construction and filming were always around what was supposed to be a non-evasive cruise. The Royal IQ app should have the daily schedule posted and allow items from the schedule to be posted on an individual's calendar. The Dubai tour, Wonders of Dubai, left 25 minutes late waiting on people that never came. This put the whole schedule behind and we had less time at the first stop. I have several future RCCL cruises scheduled and will use RCCL again, but will not cruise on the Quantum of the Seas again. Read Less
Sail Date May 2015
Had 3 nights from southampton to Paris, Brugge and back to southampton. Boarding was a breeze, left lugguage outside with staff and given a tag, went inside answered a few questions had a picture taken while sat down and boarded. Took ... Read More
Had 3 nights from southampton to Paris, Brugge and back to southampton. Boarding was a breeze, left lugguage outside with staff and given a tag, went inside answered a few questions had a picture taken while sat down and boarded. Took all of 10 minutes. They were not strict with boarding times. Could not go to room until 1pm but could use drink package as soon as you get on board so that was fine. Room was the usual balcony version all nice enough. We went to the wonderland restaurant (costs extra) which was a nice experience and something different to do. We must have had 12 courses and the pork shank was amazing. The American icon restaurant was also good we had the rib of beef which was fantastic. You could easily not use the restaurants as the windjammer food area where you just turn up was really impressive, so much choice and all good. Breakfast in your room for free also. For activities we did the puzzle room, ifly , bumper cars, robot bar and North Star pod. All great and worth doing. You can book activities from your phone app which is good. Spectra show with the robot screens wasn't that good, but the we will rock you show was west end quality and best cruise show I've seen. All sounds good? It was, but the one thing that wasn't is the reason we can't go back. The drinks service! On other cruises you sit down and drink are brought to you when needed which is so relaxing. Not here, there are so few staff around you have to queue at the bar for up to 15 minutes depending on bar and drink. This ruins the holiday a bit as you have to keep leaving you family and then watch people get served before you while you are waiting for so long. Having paid for the top drinks package you feel like you are fighting to make use of it. Such a shame. The disembarking has the option to just take yourself off with your lugguage at various times.we thought this would be good, but the queues were huge. We had to wait in a bar for an hour before in went down so delayed our train journey. There was a problem in the terminal that didn't help. If they sorted out the service I'd recommend it, but I just can't unless you don't plan using the bar services. Read Less
Sail Date May 2015
Arrived at Southampton Port by car, per-booked parking in the port very near the ship and we were on the ship in record time. Te new online check in works great and they have designated time slots, when you arrive the staff use mobile ... Read More
Arrived at Southampton Port by car, per-booked parking in the port very near the ship and we were on the ship in record time. Te new online check in works great and they have designated time slots, when you arrive the staff use mobile scanners to check you in, so simple without the need to go to any check in desk. The ship itself is very high tech, with all I-pad type screens all over the ship for reservations and booking, you can also download the app for your phone or tablet, connected to the ships WI-fi. When this works is actually very good, but unfortunately the system constantly crashes and even the staff are unable to override this and advise you to try later. Word of warning everything on this ship needs to be booked through the system, including restaurants, activities and shows. We were unable to experience the Northern Star, it was busy with over 1 hours wait, other times it was booked out to private parties .The Flow rider was easy to get a go with no waiting time due to the colder weather. The shows were full to capacity even though it was the same show for the 3 nights! Although we per-booked the show on the 2nd night,we were unable to get seats as it was full. There was inadequacy entertainment for a large ship, no Dream Works or Grand Parade Royal Caribbean are renowned for. On the 3 day Cruise most people seem to have the drinks package, this resulting in all the bars being full every night and takes forever to get served a drink. They do need more staff for sure, in the bars and restaurants. They were clearly unable to serve such a high demand of British boozers on the "all inclusive" package. The main 4 restaurants are quite unorganized,even when per-booked, we had to wait 10-15 minutes to be seated, a further 15-20 minutes before the waiter showed up.The menu was the same in all 4 restaurants that was a disappointment after expecting a different dinning experience over the 3 nights. On our last evening at Silks the appetizers took over an hour to arrive, then they were cold with items missing.Some of the items on the menu were out of stock as were items from the drinks menu too. The Manageress was not very helpfully to say the least and the staff seemed to have very little finesse or skill in dealing with problems. Disembarkation was a complete shamble with over an hour to get off the ship and a line the length of the entire ship, with only one narrow gangway for the entire ship. All in all the ship's concept is great with some very good and exiting new innovations, but we have experienced far better vacations last year on The Liberty and Oasis. Hopefully Royal Caribbean can resolve these issues and improve there staff, as the ship itself is very nice and could become a far better experience, that are more accustomed to expect. Read Less
Sail Date May 2015
We are from Germany and this was our 17th cruise, most on Royal Caribbean ships a few on Celebrity. So we are Diamond Club members. We travelled together with some friends (they are Diamond Plus) We had balcony cabins on deck 7 ... Read More
We are from Germany and this was our 17th cruise, most on Royal Caribbean ships a few on Celebrity. So we are Diamond Club members. We travelled together with some friends (they are Diamond Plus) We had balcony cabins on deck 7 Midship. Our intension was to visit New York and explore the new “Smartship” on a relaxing Transatlantic Cruise. Embarkation was easy! Probably the fastest process ever. It took about 10-15 Minutes from the terminal to the Pool-Deck. But we were early. The Terminal was empty. And I don´t know what happens if there are hundreds of people arriving at a time. Because the procedure itself seemed more or less the same as before. Only difference: Now the handle it with a tablet, before they have counters. To be honest, it´s more cost saving than improving something… The Quantum is a beautiful ship. The style is extremely modern, a bit like Celebrities Solstice Class. But as always, style pays the bill against functionality! For example, they don´t have a promenade deck to stroll around the ship or to use a lounge chair. Only very small areas on the deck ….. And also there are no upper levels for sunbathing and to escape the crowd like on the Radiance-, Vovager- or Freedom Class Ships. Food: The food was really good in all complementary restaurants. Not as on Celebrity ships but very good. Depending on your personal preferences you can pick the style of the restaurant and the food. Service was in most cases fast and attentive. One night we tried Jamies Italien because we saw all the positive reviews. This was a huge disappointment! We had antipasti and bread to share (4 people) Nothing special. No oil, no balsamic vinegar average quality overall. The main course was better every night in the complementary restaurants and the dessert was ok. But definately not worth to pay extra! Cabin: Awesome stateroom. Spacious and very modern. We never had so much space in the wardrobe. Good for 4 suitcases. Nice balcony with good lounge chairs. The shower was even better than Aqua Class on Celebrity. The TV program was a joke! Every day the same main channels, no Movies to select without charge. Great to be on a smart ship! Service: It was the repositioning cruise from USA to China. So lot´s of the staff was from China. But they did a quite good job. Nothing to complain. The service in the restaurants (except Jamies) was as usually good, they had waiters and assistant waiters every night and also for lunch in American icon. Our room attendant did a ok job, not extraordinary but good. Entertainment: Here we have a kind of a black and white… Mama Mia was amazing, just like the Broadway show. Starwater in the 270 (which is a stunning location) was boring and even the technical features were not spectacular! We went to Sonic Odyssey only for 10 Minutes, again, average. Nothing compared to the shows on the Oasis! The other things like Bumper Cars, Northstar, and IFly are quite cool, but is it really a must have feature I am looking forward for every cruise??? I think it is a nice to have, not more! Internet was slow as on every ship! They explained me, that the satellites are not ready yet for the “Transatlantic- or European Market”. Well, in that case I wouldn´t promote this! And charge 30,-! Dollar per day. Especially when the regular prices in the Caribbean is only 15,-! This was a rip off! Customer Service: Well, we were from Germany (together with 300 other people). And there were also a lot of other Europeans. But they did nothing to make the “daily business” easier for them. NO German menus, NO German announcements, a ridiculous bad translated cruise compass. The Guest service manager told us that there is no need, when the ratio is below 10%. Hard to understand, this was the first time. And again, this is a “Smart-Ship”... To draw up a summary, not our No. 1 ship. Nice to see once, maybe twice, but we prefer the “traditional-cruising”. In fact, we would prefer the Oasis-Class always compared to the Quantum. And of course all the other ships in the fleet. Read Less
Sail Date May 2015
There's a mildly dubious but highly expressive phrase in idiomatic English - "All fur coat and no knickers". The saying indicates style over substance, an impressive superficial appearance without the basics to support it - ... Read More
There's a mildly dubious but highly expressive phrase in idiomatic English - "All fur coat and no knickers". The saying indicates style over substance, an impressive superficial appearance without the basics to support it - and I've never known it apply so accurately to a cruise as it does to our mini-cruise on Anthem of the Seas last week. First, some disclaimers. I've never sailed with RCL before, so can't compare it with other RCL cruises; my experience is mainly Princess, and P&O, Cunard, Celebrity and Azamara. Also, it was a very short (3 day) cruise on a very new ship, so some aspects may well change for longer cruises, and as the crew get more used to the ship. Let's take the high points first - and some of them were very high points indeed: - The production shows: We Will Rock You is quite simply the best show I've ever seen on a cruise ship, brilliantly staged and played. Perhaps other full-length West End / Broadway shows on RCL or NCL are as good - I don't know, but this was the best I've seen. Spectra's Cabaret in Two70 was also brilliantly done, a fusion of music and dancing with very imaginative use of the video wall and robot screens. - Two particular spaces on the ship, the Solarium at the front of Deck 14 and Two70 at the back of deck 5, are both wonderful, light spaces with huge windows and great views. - Wonderland - we ate there on the first night, and aspects of it were indeed wonderful. More on this below. - The Bionic Bar, with its robot bartenders - great fun to watch for a little while, when it was working. - Puzzle Break - I did this with one of my (adult) sons, and we enjoyed it hugely - it exceeded my expectations. It was challenging, but varied enough that everyone could contribute - there was a girl aged around 10 in our group of a dozen who found things that nobody else saw. We left this on a real high (but when you've done it, there's no point repeating the experience; it's a once-only activity). - Internet - it was indeed the fastest I've seen on a cruise ship, and reasonably priced: $15pd for 1 device, $20pd for 2 devices, though note I had to pay for all 3 days even though I only signed up to the package on day 2. - North Star - it is literally a high point, but a pleasant rather than a remarkable experience. Quite fun to see the ship itself from up there, but you're pretty high up compared to your surroundings just being on Deck 15. So that's the fur coat, now on to the missing unmentionables, as it were. What's most disappointing is how poor certain aspects were that I simply take for granted. Chief among these was the dining experience in the complimentary restaurants we went to. The food itself was acceptable but not outstanding, but the service at times was chaotic, inept, embarrassing and downright comical. This was particularly in The Grande, where we ate on the second night. There were eight of us at the table: - The waiters were incapable of taking a single drinks order for all eight of us. I expect any waiter in any half-decent restaurant to ask each person in turn what they want to drink, go away, return a few minutes later with the right drinks, and serve them to the right people. Not a chance. The waiter took my order, went off to get it without asking anyone else, and brought it to me. Then he got sidetracked. People got drinks at various points, but it was well into the meal before we pointed out that nobody had asked my wife what she wanted to drink. - It took 50 minutes from our being seated before the starters were brought. - My wife has some food allergies, so at Wonderland the previous evening the staff noted these, and brought my wife the second night's menu, so she could make her choices in advance, and the chefs could adjust the recipes for her if necessary - so far so good, but that sets an expectation. Unfortunately on the second night, she was told that her choices "were not approved" to be supplied. It's not clear exactly why this was, but I think it's that a lot of the food is brought on ready prepared, and they didn't know exactly what was in it. Why they were incapable of making a simple, non-spicy dressing for a prawn cocktail from scratch with 24 hours notice, I have absolutely no idea. - Her main course was made with some adjustments based on her choice the previous evening - but arrived ten minutes after everybody else's, as it had been made for Silk rather than The Grande. The head waiter explained to me the problem occurred because we'd switched from Silk to The Grande on the day. I explained to him that we hadn't, we'd been booked in The Grande since September, and their system had got it wrong (not for the only time, see below). - We ate in Chic on the third evening, and it was a little less chaotic. However, what sort of restaurant has waiters who start clearing plates for a course before the last person has finished? And even worse, bringing the next course? - I don't see that any of these can be put down to the newness of the ship or the length of the cruise; they're simply basic aspects of running a restaurant, and it astonishes me that service on Anthem could be this poor. Other comments on dining and waiting: - We felt there weren't enough wait staff on the decks or in Windjammers. I've never seen so many used plates build up on a table in a cruise buffet, and as for getting drinks, the best way to get them was usually to go to the bar oneself. We spent an enjoyable afternoon in Two70, for example, and I don't remember being asked once if we wanted drinks. - Wonderland: as I said, it was a high point with some superb cooking and an excellent waiter (thank you, Ivan), but: -- For all the dishes which had great finesse, why were two of the (very nice tasting) main dishes basically hunks of meat? It was as if whoever developed the menu had lost interest before they finished the job. -- With such a whimsical concept, why was the decor so uninspired? The chairs, serving dishes and some other aspects were perfect for the place, but plain grey walls? Again, not thought through. -- Nor was the positioning of the restaurant on the ship. It's midship on deck 5, so the music you hear in Wonderland is whatever happens to be playing outside the restaurant. -- The Anthem website talks of Wonderland as venturing down the rabbit hole - it could have been that, a feast for all the senses; but they didn't follow through, the attention to detail just isn't there. WOW Bands, RoyalIQ, Technology - The WOW bands worked some of the time on some things: they were fine for opening the stateroom door, for example. But when it came to anything more complex, like using it to order a drink at the Bionic Bar, I didn't see that work once. We needed to use the usual card key, and that would often take a few tries. - On the subject of the Bionic Bar, I walked past at peak time (around 10pm) on the final evening, and the bar wasn't in operation, apparently a problem with the wifi. - RoyalIQ is the app RCL invite you to download before you board. Another good idea, but they did raise expectations of how great it was, and failed to deliver. -- You can see your bookings for dinner and shows. So I checked them, then went to Guest Services to ask why my booking for Spectra's Cabaret had been switched from day 1 to day 3. Guest Services told me not to worry, they still saw it on day 1, the app was showing me the wrong info. Fortunately they were correct. -- We were shown as booked in two restaurants at the same time - either different restaurants or the same one twice - with a variety of random passengers we've never met. Jared Finegold, Jimmy and Elizabeth Cash, I'm sure it would have been a pleasure dining with you if we'd actually done so. -- Finally in this section, we got the daily planner (Cruise Compass) delivered to the cabin each evening, and I couldn't work out how to see it through RoyalIQ, so I asked at Guest Services. Answer: "You can't do that, they're different systems." Seriously? First, I'd expect this as a blindingly obvious requirement; second, if it's not there yet, the least I'd expect is "Good idea, I'll report back and see if we're working on it, and suggest it if we're not". Why would I as a passenger care that they're different systems? - Photos - my son decided to get a couple on disc rather than as prints. He wasn't able to check the disc on board when he collected it, they don't appear to be able to do that. So this morning I tried the photo CD. As expected, it's a complete disaster. After installing the 56MB photo-viewing software on my machine, I've gone to see what's on there (sadly, there are no photo files hidden away that I could have manually exported). There are 4 photos, all locked; the one we actually wanted is not on the disc. As such, we have none of the photos that we wanted, and one of them doesn't even appear to be linked to the disc, and I have bloatware on my computer (but I backed up the registry first, with the intention of restoring it afterwards). He's following up with OurCruisePhotos. I'm not holding my breath. One small observation summed up the ship for me. One evening, we had a towel animal in the stateroom, a nicely done monkey hanging from a hanger. Whimsical and cute, and not what I'm used to on Princess. The next evening, our steward forgot to leave us a mat for the bathroom floor. I've never encountered that on Princess either. One observation, more a matter of personal taste than a criticism. Too much of Anthem simply didn't feel like a ship to me: it was more of a cross between a resort and an indoor shopping mall. The positioning of the lifeboats at eye level meant that you didn't really see the sea when walking outside on Deck 5, and the main public areas on decks 3-5 simply felt - indoors. I talked to other folks with the same view (greetings, Richard and Becky). In summary, there are some very nice features. But the basics are way below what I'd expect from any cruise line. It's as if they put all their efforts into the icing, and nobody paid enough attention to the cake. Whether the problem is with the ship, RCL, my unrealistic expectations, or a combination of all three, I don't know. But I'm certainly not converted to RCL on the basis of this cruise. Read Less
Sail Date April 2015
I have traveled on a few RC cruises. I would say that this cruise left something to be desired. I felt like the common areas on the ship (promenade) etc. were extremely small for the amount of passengers on this ship. Also, the ports were ... Read More
I have traveled on a few RC cruises. I would say that this cruise left something to be desired. I felt like the common areas on the ship (promenade) etc. were extremely small for the amount of passengers on this ship. Also, the ports were a little lack luster. It was extremely disappointing when we arrived in Bilbao to see that everything was closed. I would assume that RC does their research and would know the culture and customs of each country. Poeple in Spain do not work on a Sunday so it was kind of pointless to even stop here if on a Sunday. There were so many shops we would have liked to spend money in. Vigo, Spain was a complete waste of time. There was absolutely nothing to see there. In fact, we docked at 9am and were back on the ship by 2pm. This stop should be removed from the Itinerary. Gijon, Spain was the best of all three stops in Spain. Beautiful lively city, great people! Paris - I will say that this port saved my impression of this overall cruise. However, it's been a life long dream of mine to see Paris. The bus trip was absolute torture. I do think tha 6 hours on a bus (3 going and 3 coming back) was outrageous. We had a total of 3.5 hours in Paris and it just was not enough time. I HIGHLY recommend that RC perhaps change their intinerary to include this as the departure port so that passengers have the opportunity to spend extra time here. The fact that they call La Havre (Paris) a port is ridiculous. The logistics just don't make sense. I STRONGLY consider making this a 2 day port or starting the cruise here. The food I will say was the best of any cruise line I have been on. I do think they need to have more activities for middle aged adults. I feel like this particular cruise catered to senior citizens with not much going on during the day. The weather was also too chilly to enjoy the pool so with that being said RC should have some back up things to do during the day. It was a great trip b/c of our travel companions, definitely not bc of RC. The only RC cruises I will be doing is to the carribbean. Read Less
Sail Date April 2015
We joined some friends for this 3 night jolly on a brand new ish ship. It's technically a Celebrity Solstice class ship with a Quantum father. It's interiors are more Celebrity than RCL, which is a good thing. This ship ... Read More
We joined some friends for this 3 night jolly on a brand new ish ship. It's technically a Celebrity Solstice class ship with a Quantum father. It's interiors are more Celebrity than RCL, which is a good thing. This ship has something for everyone so they say, that depends if you don't weigh too much for sky diving and they ceremoniously announce that fact to everyone waiting to get on, or you want to wait in an hour long queue to go on the north star which by all account wasn't working properly either, oh and if you want to try and find out where your bag is....well you can't the RF only works in certain areas of the ship. The robotic bar is great, but the robots appear to get tired and just stop! and be prepared to take out a mortgage for a surf lesson on flow rider and don't forget to check if you are over weight....! This ship is packed to the rafters, literally....it's pretty much the same size as a solstice class ship it's 20 meters longer, 3 meters wider, but packs an incredible 1100 more people in at double occupancy, and this is where the problem is. The bars and public rooms could not cope with this amount of people, it was chaotic to say the least and when the sun didn't shine....need I say anymore. The food on this ship was excellent across the board, the service was lacking in that there were to many people and not enough staff. The speciality restaurants brilliant! the 2 main show area's 2 70 and the theatre were outstanding, you have to book tickets but at least you are guaranteed a place. The pool areas are to a very high standard. Read Less
Sail Date April 2015
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click