First thing to say is we have been taking cruises for over 25 years and have sailed on Holland America, Oceania, Celebrity and Royal Caribbean. Chose this cruise as it sailed from Southampton and went to stops we had not tried before.
Embarkation and debarkation was very quick and efficient and that was where it stops.
The ship always felt crowded and there were never enough sun beds on deck ...
As a longtime cruiser with Royal with platinum status, I was expecting more of the same from the ship. I was very disappointed with the customer service , maintenance was done only once a day, we couldn’t get fresh towels after room cleaning in the morning, we were not notified that “crew appreciation “ is mandatory, toiletries were not provided, buffet meals hours were shortened, customer ...
We recently embarked on a cruise departing from Haifa in Israel, expecting an unforgettable experience with Royal Caribbean Cruises. While the journey had its highlights, such as a comfortable junior suite and outstanding service, there were several aspects that left me disappointed and frustrated.
Let's start with the positives. The cabin assigned to us, a junior suite, was nothing short of ...
British Isle Cruise out of Amsterdam
The Jewel has see it's better days..........it is one tired ship.
We sailed on her many years ago when it was in much better condition.
The stateroom furniture is showing wear and tear.......the decor is dated and showing age.
You couldn't take photos from the inside the windows were so dirty.
Evening entertainment is nothing like pre ...
I have been on over 20 cruises with RCCL, I was always a fan of this cruise line but unfortunately no longer.
Pros - Excellent entertainment, the Ice shows and water shows are spectacular.
Embarkation/ Disembarkation good.
Cons - CABINS now only serviced once a day ( apparently new procedure introduced March 2023)
No paper information in cabin all now on ...
This cruise had the worse quarters for comfort as the beds were rock hard and the sofa was also so hard you couldn’t sit on it for any length of time. The food was plentiful at the buffet but it was of poor quality. The main dining hall meals were also sub par as the steaks were tough and the other meals were just fair. If you want to eat a lot of food all day and do not care about its quality, ...
We chose this cruise because we liked the itinerary and have enjoyed cruising with RC in the past.
We ate in the dining room for nearly all breakfast and evening meals, with the exception of one speciality dinner at Wunderland. Breakfast was exceedingly slow. It took a very long time for a server to come to our table and take our order. Once we ordered, the meal was delivered in average ...
Crew A+ Waitstaff and housekeeping steward…. Food mediocre, chops grill steak inferior filet mignon cut and sides came out cold. Windjammer worst buffet experience, food and presentation, main dining room waitstaff great….food menu disappointing and mediocre. Solarium great at night, chaotic for breakfast and food selection much like a school cafeteria. Future cruise department was a ...
This was our second Royal Caribbean Transatlantic crossing and what a contrast. Our 2018 trip was a real pleasure. This November 2022 cruise was plagued by mistakes. Almost every day there were last minute changes, conflicting and often duplicate scheduling of events on the ship. Repeatedly, crew made no seating or staging preparations for events. The Cruise Campus was a mess. Examples: Oe ...
We took the cruise from Haifa, Israel to Barcelona, Spain because of the destinations. We got onboard at the port of Haifa. Our cabin was dated and worn. The ship originally set sail in 1997. It doesn't appear that the staterooms have been updated since.
The food in the "sit down" restaurants was terrible. Entries appeared to have been plated well before our arrival. The food arrived at ...