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323 Royal Caribbean Europe Cruise Reviews

Extraordinarily interesting ports with Sea Days perfectly interspersed to rest for exhausting shore excursions. Seas were calm; chilly but sweaters and light jackets sufficed. The Brilliance although not new was well laid-out and never ... Read More
Extraordinarily interesting ports with Sea Days perfectly interspersed to rest for exhausting shore excursions. Seas were calm; chilly but sweaters and light jackets sufficed. The Brilliance although not new was well laid-out and never felt crowded. Solarium was especially comfortable with additional food choices (great quick roast beef sandwich) Smaller, quieter dining area also available in casual dining. Main dining room was excellent for breakfast lunch and dinner. RC's Shore excursions were remarkably good---especially the "Soviet Experience" in Estonia. Entertainment was unexpectedly good. The most outstanding thing about this was the crew. I've been on 12 cruises - and this staff was the best ! Waiters, guest relations, shore excursions- all could not do enough for you. We found "the key" worthwhile. No embarkation lines, wonderful embarkation lunch at Chops and final breakfast at Giovanni's. Internet worked well and was included in key. Everyone looked forward to the Captain's messages --informative but always amusing. Highly recommend both this itinerary--and the Brilliance Read Less
Sail Date May 2019
We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ... Read More
We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ship However staff as on all cruises fantastic Entertaining professional shows better than NCL apart from the ones laid on by the RCI guys which were quite awful equally as bad as NCL Food generally good and you can get some thing you like We had deluxe drinks package which as the measures were very small you would need 2 at a time so that the alcohol could be tasted but you are not allowed to do that unlike NCL The ship passengers were largely retired or nearing retirement unlike NCL Ports of call strange as went to Gran Canaria on Sunday and it was all shut Why did RCI land on Sunday!! Read Less
Sail Date May 2019
My wife and I chose this Canaries cruise with Royal Caribbean for my birthday, having cruised with them 11 times previously, but I'm sorry to say this may well be our last. Please don't take me wrong, neither of us are snobs ... Read More
My wife and I chose this Canaries cruise with Royal Caribbean for my birthday, having cruised with them 11 times previously, but I'm sorry to say this may well be our last. Please don't take me wrong, neither of us are snobs or whingers, and I've never had a bad word for R.C, but this cruise has left us both a little cold. Embarcation: Long standing queues, no usual welcoming tipple. Stateroom: No coffee, No tea, 2 tiny long life milk tubs, no spare loo roll despite asking, which ran out on day 3 and had to use the box of tissues, sticky cabin floor and stained carpets, Fridge totally inoperative, and the stateroom felt tired and abused - stayed in better 2* hotels!...... oh, and the bottle of bubbly my missus had preordered and paid for NEVER arrived, although we got a spa discount instead, which ended up costing us more money AND the 'hard sell' of 'Buy these products we've used on you for an extra hundred and something dollars' only to be subjected to the 'face like chewing a wasp' when we declined. The room Steward was a friendly guy though, trying his best through adversity, and an obviously too heavy workload. At this stage, we went down and requested the $29 dollar per day tips removed from our cruise account..... everything seems now to be geared around tipping, even though we mainly used Speciality Restaurants (and paid extra), and the Windjammer self service, (we only used the main restaurant twice) and every time we had a drink there was already a service charge added to the bill! I'll always tip for over and above service, but this was cr*p! although we did tip our Steward in cash at the end as we usually do. The poor staff are obsessed with feedback.... even the photographer who expected me to get up and pose for a paid photo HALF WAY THROUGH MY DINNER! Main Restaurant: Food OK, although only word to describe it would be 'rushed' so used only twice. Speciality Restaurants: Hey! a good word at last I hear you cry! Both Chops Grille, and Giovanni's excellent, both food and staff Johnny Rocket's : 10 minute wait in outside part with no staff show, so finally went inside and ordered...... only 4 other people present, so no rush then! Shows: Ice show a spectacular triumph, greatly talented performers. Disembarcation: Self carry-off was a farce at 6am......... no staff present, and queue where you like standing for 20 minutes, even in front of lifts, gangways and stairs.... very safe I'm sure -NOT! Saving grace..... met some lovely people. Sorry to say this may well be our last R.C Cruise, the downhill slide is now very 'In Your Face' , and with all the expected extras, Cruise Lines not paying their staff a living wage and declining staff levels, the sad fact is I bet we're not the only ones. Rant over! bet you didn't guess I'm a bit disillusioned! Read Less
Sail Date May 2019
No problem with the ship, cabin spacious and clean, food was very good. We had the premium drinks package but initially felt as though staff reluctant to serve your drinks particularly in the dining room but this was remedied over the ... Read More
No problem with the ship, cabin spacious and clean, food was very good. We had the premium drinks package but initially felt as though staff reluctant to serve your drinks particularly in the dining room but this was remedied over the cruise although shiraz was not included in a premium package but staff keen to sell you a bottle!. Dining room table allocated was poorly situated resulting in waiters squashing past and catching you with trays but after pointing this out we were moved to share a table which we didn't mind. Main dining room let down by serving tea and coffee in the evening in chunky mugs...not acceptable in a formal dining room. Windjammer buffet dated and canteen like but the food was varied and palatable Entertainment was good but not brilliant, not a patch on Norwegian cruise line the pianist was very repetitive after hearing him a couple of times. On board photos poor not proffesional standard. The main let down was the ports at Lanzarote (Arracefe) and Tennerife (Santa Cruz) as they are not attractive or interesting areas And the good places like Madeira were only half day stops docking late morning/early afternoon which left little time to take in the sights. Our cabin boy and dining room staff were good but felt overall that there was not enough staff and you were not getting that personal service as experienced on other cruises.staff didn't seem to know the basic info and contradicted each other when asking for advice. Read Less
Sail Date May 2019
I chose this cruise because of the ports: departing from Copenhagen, then Stockholm, Tallin, st Petersburg, Helsinki, back to Copenhagen. Overall - Amazing location, very friendly cruise staff, great service and food, we were surprised ... Read More
I chose this cruise because of the ports: departing from Copenhagen, then Stockholm, Tallin, st Petersburg, Helsinki, back to Copenhagen. Overall - Amazing location, very friendly cruise staff, great service and food, we were surprised by how swift embarkation at ports were. Just check in was a little long. We arrived CPH on day of embarkation at 7am. There was already cruise staff holding a sign asking if anyone has booked cruise transfer to port. Nonetheless , my group used public transportation to Oceankaj by train then bus 25/27. We spent about 1+ hour at check in counter, we were told that it is the first sail of the year, staff was still on training to the new system as happens that system was down. I completed online check in but staff can not locate record so we have to complete whole check in process again. Team did not collect passport from us at check in, which again create a little hassle when we are on board. Cruise staff has to come to us to collect it. Once we board, staff with yellow t shirt was at every floor to help answer questions and help people familiarise with the cruise. This is my 2nd cruise with RCI, serenade of the Seas is a smaller cruise then before (quantum class cruise) which means less people, and less crowded. Never very difficult to get table at Windjammer. Dinner at main dining room was fab. Good food and attentive service. Same table and wait staff everyday Remember to download their app if you need to know info in other language. My family benefited from using the app as info were listed in chinese for them. Not really long lines at customer service. Staff are much more friendly, Cruise Director David is always around, can feel that he cares about customers. The cruise is a little dated but well maintained. Lots of storage space. Our housekeeper Sean is amazing, always checking if we are ok. Great shows and always good music on board. Less entertainment facilities on board then quantum class cruise, but I did enjoy my ‘do nothing’ time. Amazing ports especially Stockholm. Hop on hop off bus was waiting right outside departure gate for travelers. Tallin is an easy port, within walking distance to old town. Helsinki ‘s port was a little far away from downtown. Even excursion staff is unsure which port cruise will use 2 days before arrival. Wrong info given at the leaflet distributed on board. We joined independent excursion at St Petersburg, we can only depart ship 90 min after docking time. Have to let those joined cruise shorex depart first. We traveled in smaller group and with early entry to Hermitage plus an additional subway ride. Overall good cruise experience again. I would recommend this cruise and route. Read Less
Sail Date May 2019
Now is a good time to write my overall cruise review. We have 4 sea days and two port days left before we get off in Singapore. The cruise has gone blindingly fast. Let's start this in the usual way: THE GOOD The itinerary ... Read More
Now is a good time to write my overall cruise review. We have 4 sea days and two port days left before we get off in Singapore. The cruise has gone blindingly fast. Let's start this in the usual way: THE GOOD The itinerary for this trip has been a cultural smorgasbord. From Spain through Italy and Greece, through Jordan and the middle east to Dubai and the Arab rich. Oman to see more rich Arabs then India to see hoards of people and the chaos of Mumbai. Cochin was more laid back and less crowded but still had the chaotic flavor of how they do things in India. Malaysia and Singapore complete the banquet with South East Asia cultures of two distinct sub flavors. This has been a great banquet and the ship is aptly named as the Spectrum of the Seas. The ship itself is a marvel. Being brand new it was fun to participate in the maiden voyage. Lots of swag handed out by the various departments, some of it even useful like the drinking mugs. Throughout the ship, they have invested in interesting art and some spectacular lighting. Technology is heavily used, for the most part, quite successfully. The journey is smooth and quiet and the ship purrs along at some 21 knots without breaking a sweat. For a ship this size, I am amazed at how small the wake is. On deck, there are many deck chairs. Not so many that provide a shady seat for everyone but lots of them anyway. There are still many people who ignore the “No Saving” rule and leave their possessions on the seat while they take an hour for lunch. The ship's propaganda says that the deck staff will remove your possessions after 30 min. of no occupancy. Never saw it happen. But is was not really a problem. Nowhere on the ship are you pressured to buy drinks. Bars are plentiful as are the bar waiters. They even have mobile bars that patrol the upper sundecks. The ship can sleep almost 5000 passengers if you put more than 2 people in all of the rooms designed for that. We had some 3700 on the first leg I think. Even with all of that, the ship does not seem crowded. The embarkation and disembarkation went very well at all ports. In fact, surprisingly well. To get that many people off the ship and onto the 50 or so tour buses waiting for them seemed to go smoothly from our perspective. The quality and variety of the entertainment was great. We enjoyed every show and some of them were exceptional. There are many “out there” activities available to do. Things like the climbing wall, the surfing wave, the North Star crane that lifted you up 100 feet and out over the side of the ship to get a unique view of the ship, the I Fly sky diving tube that allowed you to be a skydiver no more than 4 feet off of the ground, the Seaplex where you could play pickle ball, soccer, basket ball, do laser tag, and ride bumper cars. We especially liked the bumper cars. They also had something called the sky pad where you hooked bungy cords to yourself and bounced on a trampoline, all the time wearing virtual reality goggles. There was table tennis, fencing, and many forms of dancing available to learn. They had 3 different lecturers onboard, one to talk about our destinations, one to talk about the internet for fun and profit, and one to talk about crime and psychology things. So, all in all, never a dull moment. Both our inside and our balcony cabin were extremely well laid out. Maybe the best we have ever experienced. There seems to be a massive cleaning staff on board and they did their job very well both inside and out. And all of the staff were very friendly and very obliging. Many of them went out of their way to deal with your question or problem. The food has been great and easily available. The Windjammer, (the Lido deck on other cruises), was a very well laid out set of food islands where the variety seemed endless. A bit hectic during the prime meal times but easily manageable if you watched where you were going with your plateful of food. The Main Dining room was great and we had some terrific serving staff. There were several other places around the ship where you could get some snack food should you feel the need. The chocolate chip cookies were especially appreciated. The use of technology on board was good. The elevators seemed to perform flawlessly and, for the most part, had very tolerable wait times. Interactive displays at various points around the ship helped you get around. You had access, for free, to a phone app that let you do several things like find out what was on for entertainment, check out the times for various activities, learn what food outlets were available at that very moment in case you were hungry, you could reserve a spot at particular activities and events so there was no line up problem, you could bring up a map of the ship deck by deck to find out where you were and where you really needed to be, you can load up your calendar so you know what you are supposed to do at any given time, and you could check on your account amount right up to the minute to find out how big the sticker shock would be. To do all of this, you were allowed free access to the ship's WIFI but were limited to just this app. Things I would like to see added to this app are: Text messages between passengers, location of passengers so it would actually give you a path to where you wanted to go like the interactive displays do, a way to leave messages for appropriate ship staff, and maybe even order drinks to be delivered to wherever you are. All in all, this ship is great. THE BAD It's difficult to be totally objective here because of my culture, previous experiences and general expectations. Others may see things differently. That being said, here is what I would put in the “Bad” category. The Bionic bar where two robot arms mix and serve you a variety of drinks chosen from a tablet at your table. Interesting once, technically amazing, but boring and avoided in the future. I like talking to the bar and wait staff. I don't really need my drinking automated. While there are many deck chairs on the sundeck, they are too close together and also roped together at the back so that you can't move them around or out of the way. This is a nuisance. Even though I was able to un rope a few occasionally, they were tied together the next day. If we had super high winds and/or rough seas, I would understand this but such was not the case. Maybe they will untie them or mean to untie them in the future but so far, it hasn't happened. Of all things, we found the seats in the theater uncomfortable. Maybe it was us and our butt shapes and the seats we chose but by the end of the performance, I had butt ache. There seems to be 8 specialty restaurants on this ship. That, in itself is not necessarily a bad thing. However, it costs significant coin to eat there. In my expectations, I get the finest food and the finest treatment in the Main Dining room. I don't like to feel that the really good stuff is available elsewhere. For a fee. I realize this is a trend in the industry but the prices for that on this cruise are out of line. Speaking of costs, the drink prices on board seem very high. Yes, there is a drink of the day but there are no happy hours. Yes you can buy a drink package but you would have to drink like a fish to make it pay. For 30 days. And both stateroom members. For us, this would have added some $3900 CDN to the price of the cruise. No thanks. The cruise line brags about the fastest Internet at sea. It may be, but it is expensive. I get it that some people feel they must be totally connected and able to stream movies for their entire trip. The cost of doing that for 30 days would approach $1000 CDN. What I need and probably others need is 10 minutes of access every 3 or 4 days. This is not available. It should be. It is on other ships. Even if they charged an a la carte rate of $10 per hour, that would work fine for us. Again speaking of costs, rumour has it that many of the activities we have now at no charge will carry a fee when the ship reaches Shanghai. For example, I heard, with no validation, that they are going to charge $60 for a ride on the North Star. It simply isn't worth it. I suppose the price will find its own level depending upon the market it is in. Before I move on , I need to set the cultural stage a bit. This ship is designed for the Asian market. It is different than the market I am used to, that being mainly Western. So what I find bad, perhaps is because it is culturally a problem for me. In the Asian market, gambling far exceeds the drinking urge. In fact, the bar staff will be reduced by 50% when the ship goes “Full Asian” when it hits its base in Shanghai. The Casino is extra large and will have a “Golden Room” for the high rollers. The reason for the high priced shops on board will become more apparent as the ship gears up for the “Crazy Rich Asians”. Now, you cannot buy basic toiletries like toothpaste but you can buy Asian cough medicine for $111 USD. So I get it. I get it that the first language on board will be Chinese. I get it that all the signs on board are in English and Chinese. I get it that there are a lot more Asian food offerings. I get it that the entertainment will cater to the Asian market rather than to the Western. All this is well and good and I commend it. However, without getting too specific, there are two areas of what seems to be Asian culture that the ship might want to address by additional signage. One is spitting. The lovely and well used communal washbasins outside of Windjammer are not spittoons and spitting off of your balcony is unfriendly at best. And toilets in the public ladies room are to be sat on, not squatted on where you can't aim properly. Perhaps I over step. Apologies, I don't mean to offend. And finally, THE UGLY There are only two things that I think qualify for my “ugly” designation. Neither of them are the fault of the ship and its staff. Rather, these are Royal Caribbean policies determined by Head Office. The first is what we experienced as back to back cruisers. In the Main Dining room, we had a table of 6 people with whom we had bonded and become friends with. So to with the great wait staff. At change over to the second leg, they assigned us all to different tables. New people, new wait staff. This was done by head office at the last minute. We protested as did many others caught in the same situation. But head office had determined that they needed to accommodate those getting on in Dubai at the dis-accommodation of those already on board. To head office, we are just names. Need a table for 10? Take the table for 6 and the one for 4 and combine them; shove those people somewhere else. Our protests resulted in at least being re united with our new friends but we learned from the dining room staff that this was a common occurrence with head office and that they had told them repeatedly about it to no avail. It happens every trip and the dining room staff has to scramble to address the problems it creates. The staff were very apologetic and we received a bottle of wine and 6 lobster tails by way of showing this. (Normally, you have to pay for the lobster dinner.) The second ugly item is more critical to us. As a matter of fact, it is a deal breaker. This issue alone will discourage me from travelling Royal Caribbean again. It is this. RC has started classifying passengers and has created at least 3 different “statuses”. Now I am in favour of all the loyalty benefits that I can get. If I travel a lot with one cruise line, I like to get rewarded in return for my loyalty. I like getting the perks that are available. Things like drink and meal packages, internet access, free laundry, free drinks in my stateroom, perhaps priority boarding or a cabin upgrade. All these are great. And none of them take away from what the rest of the passengers are getting. RC sees it differently. They have created significant prime areas of the ship which are for the exclusive use of the few. We can't go there. They have created special reserved seating in the best seats in the theaters. We can't sit there. They have special deck space, pools, lounges and dining rooms where the privileged can hang out away from the rest of us. I do not know what percentage of the ship has been taken away but it is significant. Why would someone want to join a ship of 4000 passengers so that they can be alone with 200? This is a backward step in cruising in my opinion. And I know there will be those who totally disagree with me. As is your right and privilege. I sincerely hope you enjoy all of your future cruises on Royal Caribbean. I will likely be on another cruise line. I remember my early days in cruising when everybody was made to feel like they were first class passengers. Now, we can't help but feel we are somehow less valued. Maybe this retrograde step will permeate throughout the industry. I hope not. Did I still enjoy this cruise? Of course. Did I let this dividing of passengers get to me? I tried not to but perhaps failed a little. But if it signifies a trend, then I want to speak out. We all saw how things turned out on the Titanic. Read Less
Sail Date April 2019
The idea of an inaugural cruise was very appealing as we had been on the Ovation of the Seas and loved it, so we were very much looking forward to this new class of ship, and we were not disappointed. We did a 30 day back to back, ... Read More
The idea of an inaugural cruise was very appealing as we had been on the Ovation of the Seas and loved it, so we were very much looking forward to this new class of ship, and we were not disappointed. We did a 30 day back to back, following the Suez Canal Cruise we stayed on for the Spice Route Cruise. We knew this ship was especially designed for the Chinese market, so some aspects, such as the very small gym, we accepted because of that. We found the decor and design of the ship to be beautiful, particularly the Asian Art aspects. There were very few initial problems, but these were soon rectified with lots of workmen on board to attend to them. Overall though everything went very smoothly, and we received many gifts from RCL to celebrate the inaugural season. Rooms: We changed our staterooms for the second leg, they were both balcony rooms and very comfortable and well designed with plenty of storage, probably the best ever balcony rooms we've had in over 25 cruises. Entertainment: there were lots of good quality headliner shows, but a lack of production shows. We realised later that they were doing lots of rehearsals with the new theatre etc. and in the second leg we saw the best show ever on a cruise ship - in the 270 performance space the Silk Roads show was absolutely amazing, and worth the wait. Dining: we had My Time dining, and found the main dining room food to be of a good quality, and the service excellent. However, over such a long cruise we found the menu to be repetitive, and preferred the choices in Windjammer, where there was a huge choice every day and excellent Asian food in particular. Silver Lounge: As Diamond plus cruisers we were able to access this lovely space for Breakfast and Lunch, as well as complimentary drinks and appetisers in the evening. We enjoyed this new space very much. Service: we could not fault the service on this ship, in every way crew were polite and helpful, even with the complex itinerary in relation to immigration requirements. Our changeover and change of room as consecutive cruisers was also fine, although some people lined up hours before the stated time and then complained about the wait! Embarkation and Disembarkation was also smooth and quick. So overall we were very pleased and excited to be a part of the initial sailings of this fine new addition to the Royal Caribbean fleet. Read Less
Sail Date April 2019
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it ... Read More
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it isn’t worth staying up for. You get corny comedians quoting jokes from every generic comedy show, tribute shows that are absolute cringeworthy, overall the entertainment is very poor and it is not a lot to be missed if you choose to not go like I have the last few days. Out of the 7 days I sailed, 3 of those the swimming pools were out of order due to maintenance and when they were back up and running they were absolutely stone cold, nobody was going in them due to the temperature of the water. The food in the “main dining room” is the same stuff you’d get in the self serve buffet, all that is different is the fancy presentation, the unacceptable wait times and the main difference, the food is cold when you have it in the main dining room. As for the “shopping mall” you get 3 shops, selling overpriced perfumes, watches and other overpriced gimmicks such as hoodies and caps (utterly stupid merchandise) there are no shops where you can buy refreshments or snacks, no off duty shops to purchase anything. It is abismal. The atmosphere feels like that of what I imagine the titanic to be like during the descent into the ocean, it feels as if we are all sailing to our impending doom, everyone is miserable, it is honestly the worst experience I have had in a long time. The ship is unsafe, my partner got trapped in a “sensored” door which shut on here abruptly as she was walking through (this is being taken further one off the ship) which led to sitting in the medical room for a couple of hours. I will never be returning to this cash grab of a ship, I feel like the company is more concerned about extracting all the pennies they can out of you whilst on board instead of actually putting anything together to entertain you whilst you are with them. Considering you pay them all the money, we then had to fork out €70 for a shuttle bus, every other cruise liner organised these things for you. Royal Caribbean are a joke and they do not deserve the money they ask for, go with other cruise liners you will get a lot more value for your money and feel appreciated instead of feeling like a walking piggy bank that the company will try to shake out every last penny from you. Read Less
Sail Date October 2018
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen ... Read More
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen negative reviews of Navigator but had no complaints - the food in the Sapphire Dining Room was excellent with extremely good choice of dishes and the waiters were friendly, kind and efficient. The entertainment and activities were varied, there was something for everyone and standard of the shows excellent. We loved the Morning show on the TV with Cuddy and Daniel - hilarious. All the crew worked incredibly hard in all areas including the unsung hero’s behind the scenes. The only ‘fault’ we had was with a shore excursion advertised as a ‘Panoramic tour of Agadir’ and turned out to be a view over Agadir of the sea, a visit to a Mosque which was closed and rest of the time was at a Souk! Not value for the money 59$ each. We found Navigator of the Seas to be a very stable ship and was maintained very well - and would certainly travel with Royal Caribbean again. Read Less
Sail Date September 2018
Just needed to write this review after our 2 week cruise on board the beautiful Indy - previously I had read a lot of reviews and was slightly nervous as some of them were pretty poor BUT after witnessing various people who were ... Read More
Just needed to write this review after our 2 week cruise on board the beautiful Indy - previously I had read a lot of reviews and was slightly nervous as some of them were pretty poor BUT after witnessing various people who were ‘complaining’ while on board I now understand that some people are just down right rude and picky and want to moan just for either show or attention with one gentleman actually ranting to customer services that there was no brown bread served with his shrimp cocktail!! even though at the beginning of EVERY meal is a huge basket of bread which can be refilled on request!! I will try and alleviate anyone’s fears who may have read the previous reviews and hopefully put there mind at rest - the food is excellent period, there are huge choices and you only have to ask for anything you fancy and it will be made for you. Sometimes the windjammer can be busy at times but we never once couldn’t find a table or plenty of choice and on one busy morning we were even seated in the speciality restaurant Yes on sea days there may be a search for beds in the sun but again we never ever didnt get 4 beds together The ships cabins are slightly dated but spotlessly cleaned and looked after impeccably by the amazing cabin staff The shows were good and easy to find decent seats every time, the Ice show deserves a special mention There were a few guests that went a little bit to far on the drinks packages but they seemed to be dealt with very quickly by security and sadly bing drinking seems to be a very bad British habit Overall we had an amazing time there were only small queues at times and these were quick to be addressed So all in all I really struggled to see why anyone would have a problem on this wonderful ship with excellent food and fantastic staff and service WELL DONE INDY WE MISS YOU ALREADY BUT WE’LL BE BACK Read Less
Sail Date September 2018
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- ... Read More
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- Happy bar staff (most of them!) Wonderful cabin steward Pretty good shows & headline acts Good choice of food in buffet Negatives- Firstly “My time dinning” was never at my time, never enough tables/seating available even if we wanted to book night before & were always happy to share. So basically it was always their time dinning not our!! Very poor service in MDR, slow, Luke warm food at best, lack of speed when clearing for next course, never a waiter around to take drinks order, no such thing as a wine waiter anymore, vegetables to accompany the main meal non existent (& when asked for extra 9 times out of 10 they never arrived), never enough pool bar waiters around, poor value for money with trips, expensive drinks, & lastly rip off salon prices! Need to seriously up the standards as I think they’ll lose a lot of regular cruisers as nearly everyone we spoke to were extremely disappointed with RCI. Read Less
Sail Date September 2018
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. ... Read More
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. Spotless and shiny...If you look hard , yes you can see signs of wear and tear, but oh how the wonderful, happy and helpful crew made up for it. Meals have plenty of choice , especially if you avoid the nightmare windjammer that was crazy..simply go down to restaurants that offer self serve or waited to a high standard. Lovely table companions, super waiters. Our stateroom attendant was the happiest man we ever met..and that sums up the staff. Happy in their work, unlike some other ships ..made so much difference..We didn't feel guilty for being on a cruise while they worked. For the first time no one asked us to give them a perfect review of they would be in trouble. Royal Caribbean...you got it so right with this ship...We hope your others are the same and we will be back again! This was cruise no. 18...and we are real picky cruisers...this one was one of only 2 we felt we're 100% great value cruises. Good job:-) Read Less
Sail Date September 2018
I never do reviews but feel people need to be aware of this one. I have been on many cruises and decided to try Royal Caribbean for a change. Massive mistake. It was like a Ferry booze cruise to Calais. Too many people squeezed on. ... Read More
I never do reviews but feel people need to be aware of this one. I have been on many cruises and decided to try Royal Caribbean for a change. Massive mistake. It was like a Ferry booze cruise to Calais. Too many people squeezed on. Food was generally cold and tasteless. Families fighting and three families were evicted off of the Ship. Staff trying to force drink on you and calling it “medication”!! made you feel like a geriatric alcoholic. Evening entertainment rubbish and you couldn’t get a seat anywhere. Couldn’t go for a swim as pools were rammed. Shore excursions were laughable. Only good point was the cabin and seeing Southampton at the end. Would never go on Royal Caribbean again - absolutely shocking. Not everybody wants to be force fed cocktails every ten minutes. If this had been my first cruise I would never go on another one Read Less
Sail Date September 2018
We chose this cruise last September, 2017, to fit in with our kids school holidays and to celebrate our 55th Wedding Anniversary we took all l7 of our family for a memorable trip instead of a party. We had nothing but agravation from ... Read More
We chose this cruise last September, 2017, to fit in with our kids school holidays and to celebrate our 55th Wedding Anniversary we took all l7 of our family for a memorable trip instead of a party. We had nothing but agravation from beginning to end. Firstly we used Cruise Kings, who were the worst company to deal with, incompetence, useless, and difficult from the very beginning, they did not listen to our requests re cabins etc., and the more we spoke to them about bed configurations the more confused they got. We asked for cabins on one day, keeping in mind we booked a year ago, and they gave us cabins from deck 2 to deck, so we were all over the place, we argument of argument, but got nowhere. That was our first gripe. Now on to the Indepence of the Seas, we chose this ship because our grandchildren range in age from 7 to 28, and this ship seemed to have something for everybody, we have been on 30 cruises, and know the ropes by now. The cabins were minute in some cases, one daughter had to climb over a sofa bed to get out of the cabin this was a hazard had there have been an emergency. Our cabin steward on deck 8 was worse than useless, there were 4 people in our cabin, and every day we had to ask for 4 towels, 4 face flannels etc., very poor show. Now to the restaurant arrangements and food. We asked at the time of booking for two large tables next to one another, on the first night having arrived at the restaurant for dinner we were told that we had been split into 3 tables, in all different parts of the dining room, of course they was argument, and after half an hour they managed to find two table immediately next to one another. We sat down, ordered our food, and when it arrived some 40 minutes later, the food was inedable, and the goats cheese was off, the rest of the food was dried up and tasteless and very poorly presented. We complained and were assured that the next night it would be better. The second night was a formal night so we were all dressed up and had intended have some photos taken, but our dismay we ordered our food, the first course was stale, and had to be sent back. One of the grandchildren asked for a piece of salmon, and was told by the waitress that there was non available. Eventually after my grandson ending up in tears because he was hungry, the salmon arrived, my daughter cut it up for him and to her horror it was raw inside I hate to think what might have happened had he have eaten it. My eldest grandaughter was served with a meal with a bar code label stuck on it, everything was cold, the service was apalling, and two of us had to wait for an hour for our meal to be served which when it arrived was inedable, we entered the dining room at 8.30 and did not leave until 10.30, my grandsons piece of salmon arrived some 45 minutes after ordering it. The Chef came out and the hotel manager, and maitre D, and when we questioned the Chef about the health risks, he did have an answer, and so it went on. The last night was an improvement as they pulled out all stops to try to make things better, but it was too little too late. My Husband and I were terribly distressed over the whole matter and instead of being a great celebration it was a great aggravation. Never will we cruise with Royal Caribbean again, avoid them at all costs, it was like Butlins on Sea. Very disgruntled passengers, oh and by the way they offered us 5% off another cruise what an insult having ruined what should have been a lovely and enjoyable celebration. Read Less
Sail Date August 2018
This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen ... Read More
This was our first cruise, so my comments may sound as if I am a greenhorn – which I am as far as cruises are concerned. The cruise was on the "Serenade of the Seas" (Royal Caribbean) on the Baltic Sea from Copenhagen stopping at Stockholm, Tallinn, St. Petersburg and Helsinki, then returning to Copenhagen. The ship is huge (though I was told there are even bigger), well-organized, clean, plenty of food, entertainment. There are lots of things for children to do, and of course there was the casino for those like to gamble. And, very important, the staff was very friendly and efficient. Food: you can very easily eat too much. The dining rooms are full of food for all tastes and diets. However, Reflections (the main dining room) has a limited selection for dinner, but there are changes every day. For vegetarians, there are 2 choices for starters, one for the main dish and of course no problem with dessert. This may be contrasted with the Windjammer Café, which has almost a constant buffet, and the variety of dishes is far greater. One (minor) criticism: There was no honey for breakfast on the last two days. One solution to the substantial food offered and attempts to eat two main meals only (breakfast + one other meal, be it lunch or dinner) is to offer half-board, as it were. As in hotels, everyone eats breakfast, and they can choose one of the other two meals. Anything else may be purchased and eaten at one of the cafes. This seems easy to administer: the SeaPass would have to be read (in a machine) when going in to eat lunch and supper, and if one of the two meals of that day has already been eaten, you are charged for the other. Formal dining: why bother? This is a remnant of cruising of a generation and more ago, and no longer relevant. There were a few gentlemen in tuxedos and women in long dresses, but many of the passengers dined in casual clothing, though usually with a jacket. Beverage packages: We did an overkill without realizing it. We thought that we should make sure that we have enough water in the stateroom (cabin), and that we will have enough coffee breaks apart from coffee at breakfast and dinner. But what we did not know was that there is no lack of food at meals and of course it's already paid for. As for water, we could have done with 3-4 bottles between us for the 7 days, and not 12! And the extra coffee was good, each came with a "free" cake, but if we had known, we would have made do with one card with 15 coffees, and not one card each (one for me and one for my wife). But we are new cruisers. Never had previous experience. You live and learn. Stops and shore excursions. We did not take any of the excursions organized by the ship, but made our own way around at the four ports of stop. If you want to take full advantage of the ship's facilities, then a passenger would have to cut down on going ashore. So, there is a choice between going ashore and staying on board (where activities are still going on). Going ashore allows you to see cities you may never have gone to, were it not for the cruise. However, if you do not take an organized excursion, it does take time to get off, and then to get to the centre of the city (in Stockholm by hop-on/hop-off bus, in Tallinn and Helsinki by shuttle bus and in St. Petersburg by public transport or by taxi). Of the four stops, Helsinki was in a way a waste of time. We had only half a day. We disembarked at around 9.30 -- we were on holiday, so why leave the ship at 7.30, which was possible? So, we could manage a couple of hours in town, which is not enough time. The best of the shore trips was Tallinn, perhaps because it is a small town, and you have plenty to see and you have time. The answer probably from the cruise company would be that we should take an organized excursion – that would be OK if you want to pay the fairly high price and run around after a man or woman in a flag. It's not our style. Criticisms: public loudspeakers were not clear unless you were standing or sitting in specific areas. When in your stateroom, you could hear that someone is speaking on the public address system but you can't catch what is being said. Read Less
Sail Date August 2018
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very ... Read More
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very smooth early signs ship looks very tired but had a lovely time cabin was 1888 the last cabin on the ship on the 12th floor very roomy balcony cabin everywhere clean lovely sheets very crisp ate in main dining room 10 out of 14 nights had my time dining beautiful food but slow at serving as they have a lot of tables to do but well worth it, ate breakfast some mornings on deck 3 in mdr as its help yourself which is fine, windjammer is lovely help yourselves lovely breakfast just wish they had trays so you could carry a few items at once, but finding a seat is pot luck its all about timing as to what time you go have to work out but views are lovely in there and presentation of food is great , shows are not to bad but not go wow factor, ice show is lovely well worth a look ,bingo some afternoons by pool and in star lounge of an evening ,plenty childrens karioke too much , went to meet and mingle on second day won shopping bag and baseball cap on raffle only about 30 came shame really as over 100 signed up, activities was good played crazy golf couple of times watched flow rider which was very good .casino was good very friendly, met plenty of friends on board mainly in smoking area on deck 11 also deck 4 otherwise you dont really meet the same people twice if you dont smoke ,we used adult pool and adult spar pools never over crowded pool very cool sea water some times a bit green but attendent said it was fine but ok daytime entertainment was hit and miss but theres a lot of everything for everyone read cruise planner that get delivered to your room every night tick off what suits you otherwise you miss things , bars are good quick serving you ,cabin steward yan was lovely cleaning all the time replacing tea and coffee all the time making towel animals every other night, staff are all chatty can not do enough for you nothing is too much trouble for any of them went on a few trips with rc and done our own thing on other stops ,great to sit on balcony with a drink and just look out at sea now for moans our room on deck 12 was lovely overall but during the night the cleaners are scraping sun loungers and chairs up on deck 13 waking us up so i would not go back to deck 12 again but would use rc again Read Less
Sail Date August 2018
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as ... Read More
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as it's very convenient to sail out of Southampton - drive down, park in car park where your luggage is picked up and straight onto the ship - swift embarkation. Disembarkation we always hate - trying to find luggage in the large warehouse (there is always one piece of our luggage which ends up in the wrong 'pile' despite having the right number tag) and trying to find a trolley. Our cabin was a little tired looking but kept wonderfully clean by our stateroom attendant. Wouldn't cruise without a balcony - love having that extra bit of space and great to sit and soak up the sun's rays. We ate in the MDR most nights and had great service from our waiter and assistant waiter. Food was generally good - pork and beef dishes particularly good, but veal , chicken and fish occasionally a little dry. Desserts were slightly disappointing in terms of choice - often a better choice of desserts in Windjammer ( and a great selection of cheeses up there as well!). Enjoyed great food and service in Giovannis (lovely lamb chops) and also Sabor (Tapas on this sailing). Lunch on seas days in Sapphire Dining Room is a must - great salads made up personally for you. Self service breakfast in Sapphire also good (and less 'manic' than the Windjammer) but a little more variety from day to day would be nice. Although it was the middle of August and the ship was very full, we did manage to find quieter places to be when we wanted them (the Helipad is always a lovely place to sit) and the Schooner Bar in early evenings was a quiet place to have a drink (except for when they had quizzes in there - just not our sort of thing and the staff doing them not always great).Service in the bars was good and we got to know the staff in the bars we frequented regularly. We did a mixture of our own things and RC excursions in the ports. Disappointed that 2 excursions we had booked before we went were cancelled short notice (less than 48 hours before) due to 'lack of participation', which meant spending extra time trying to decide what else we were going to do - never had an excursion cancelled on previous 4 cruises. Generally getting on and off at ports was fine except it is always really slow getting back on at Gibraltar and getting off at Vigo was very slow as they had technical difficulties. We did have one or 2 little 'issues' over the 2 weeks, but always found a member of staff who was keen to sort for us ( sometimes it took a while to find just the 'right' person to speak to.... Overall, we still enjoy sailing with RC and love visiting the Med ports. Will definitely sail with RC again Read Less
Sail Date August 2018
We chose this cruise mainly because it was going on the two weeks we were off and after a Baltic cruise on Celebrity Eclipse last year my wife fancied somewhere a bit hotter....so the Med fitted the bill perfectly and we liked the sound of ... Read More
We chose this cruise mainly because it was going on the two weeks we were off and after a Baltic cruise on Celebrity Eclipse last year my wife fancied somewhere a bit hotter....so the Med fitted the bill perfectly and we liked the sound of the places we were visiting. We also have an 11 year old daughter and so also liked the idea of RC being more ‘family friendly’. Little did we anticiapte this meant that children would either be left to roam the ship out of control....or be left to run around - or sometimes crawl around - the entertainement lounges while others were trying to enjoy an evenings entertainment. It wasnt all bad news though so in the time honoured tradition of reviews I will summarise the suggested areas: Embarkation: Excellent. Airlines could learn a lot from this. We arrived at Southampton, our luggage was taken from the boot of our car, there were 39 - yes, 39 - check in agents and we were walking up the tunnel on to the ship and were enjoying a welcome drink in the Playmakers Bar within less than 15 minutes. Ship: Cleanliness was outstanding, as was the service we received from our cabin steward who worked tirelessly every day and who was suitably rewarded at the end of the trip. Cabin: We had a balcony view which was fine, albeit a little smaller than our Celebrity cabin last year and I’m definitely not a van of the drop down bunk bed that seems to be about a foor above your nose when you go to bed at night..! Dining: We had anytime dining but we actually only ate in the main dining area a couple of evenings because it was difficult to pin down a specific time to eat each day depending on the trip we were on, and then if you hadn’t booked the queues were quite long. Once you were in the service was really slow as well which meant that, on the times we ate, it couldntake around an hour and a half to eat your meal....and that was without a pudding..! We preferred the Windjammer which gave a massive range of options which our daughter preferred as there was much more choice for her and she could pick and choose and then try something different if she didnt like her first choice..! The only problems with Windjammer was the difficulties getting a table. Sometimes you coud walk round the restaurant four times before finding a tabke, particularly for breakfast and lunch in sea days. Food was grat though....although the service, paritcularly from the drinks waiters was poor....but I’ll cover that later..! Entertainment and Activities: Plusses.....theatre entertainment was excellent. Brilliant 80’s band, Mick Miller the comic on the last night, Paul Zerdin that won Americas Got Talent, a great Grease show. And the shows put on by the cruise theatre company were of a good quality as well. Minuses.....silent discos were a shambles. One was at 2.45 in the afternoon...! The one in the main promenade took 30 minutes just to get a set of headphones, then there were only two tracks being played, and both seemed aimed at the teenagers. We stayed about half an hour and gave up. They would have been much better in one of the lounges as well rather than everyone being crammed in the promenade where you were also blocking people getting through. This was also the problem with the ‘promenade partys’ which looked great but again you were all crammed into the same area outside the shops. We were also really disappointed with the only ‘Party Under The Stars’ that they put on. It looks beautiful outside when its lit up but, again, most of the music we heard in the 45 minutes we spent outside was geared towards the 15-21 year olds who were the main ones on the dance floor while the older ones watched on. They have teen clubs....why were they not catered for there...? Service: This was the biggest difference between RC and Celebrity. I found that, on the vast majority of occasions, the staff on RC felt they were doing you a favour by serving you. There was rarely a smile and we both felt that it didnt make you feel welcome at all. There were a few exceptions however and these tended to be from either the Caribbean or Philippine waiters who were always smiling and always friendly. We found that the Asian waiters were the ones that were less than friendly. I would stress that there is no racial overtone to this...it is merely an observation from our experience. I must single out Marvin and Clive (who we nicknamed Trevor because of his amazing likeness to Trevor McDonald) who were outstanding and a pleasure to meet. A shame that it cant be said of many more of their counterparts. Ports and Shore Excursions: We only went on two excursions. Gibraltar and Malaga which was the dolphin cruise. Both were fine but expensive. On the other ports we chose to make our own arrangements but they were all enjoyable. Back to the main issue....children, of ALL ages. I have an 11 year old daughter so I have no problem with kids being on the boat and I understand that in the summer holidays it will have a large number (1300 on this trip we were told) but the way they were behaving left me shocked at times. Clearly the parents had no respect for other cruisers because they had no control over them at all. In the swimming pools it was down to the life guards to chastise them for doing everything that they weren’t supposed to. But it was in the lounges that were the problem, particullarly the Star Lounge where we would end most evenings because they had two great bands on, Vibes and Pulse. If you walked in at around 9 the place resembled a creche with kids running amok aroud the dance floor and also around the room where waiters were carrying trays of drinks. The parents just sat ignoring everything and carrying on drinking. The sort of behaviour that would associate more with Butlins rather than a cruise ship. We were also told by our cabin steward that the older children were getting into fights one the higher decks and that the security guards were working overtime to tray and gain control. I was flabbergasted at parents leaving children of 11 and 12 unaccompanied until 1am which was when the ‘curfew’ was supposed to start but which was hardly ever adhered to. Overall, we love cruising and whilst it didnt ruin what was a brilliant holiday, this was DESPITE Royal Caribbean and not because of them. I would never travel with them again and I would recommend to everyone that doesn’t like the sound of this type of experience to do the same. Go with Celebrity every day of the week.....which we will be doing next year..! Disembarkation: Brilliant again. We were sitting in the lounge waiting to be called at 7.45am and we were sitting in our kitchen havng a cup of tea, 90 miles away in Bushey, at 10.00am. Try that at Gatwick or Heathrow..! Read Less
Sail Date August 2018
We last sailed on Independence in July 2016, which we enjoyed thoroughly, hence the repeat visit. During the refurb in April 2018 RCCL added extra cabins to the ship, what a mistake! The ship is now cramped, the Windjammer is constantly ... Read More
We last sailed on Independence in July 2016, which we enjoyed thoroughly, hence the repeat visit. During the refurb in April 2018 RCCL added extra cabins to the ship, what a mistake! The ship is now cramped, the Windjammer is constantly overcrowded and you struggle to find a table at meal times. The gluten free section had reduced by half since our prior cruise. The standard of the dining room food has also deteriorated. Security guards have been employed to deal with the feral teens running (literally) around the ship. Public spaces are smaller, there are insufficient sun beds to meet demand, I waited 3 hours one day to get a subbed in the sun. The staff were amazing but the ship and facilities were overcrowded and wait times were like those you’d expect high season at Disney .. this is no longer a luxury holiday, more like a cheap all inclusive Spanish 2* resort! The entertainment was dated, the shows unchanged in 3 years (although still very good), the comedians came out of the 70’s with jokes unsuitable for the 21st century and for family audiences. The musical acts were poor. The only saving grace was the ports of call, which were fantastic. The tours via the ship were over priced and we didn’t do any organised tours. We did DIY tours with a bit of google help and were very successful, our spend for 2 adults and 2 young teens for a 2 week cruise was less than £800, not one penny of which was spent on the ship. We won’t be repeating with RCCL! Read Less
Sail Date August 2018
Staff - couldn't fault the staff for the most part they were exceptionally good. Drinks – Royal Caribbean do a drinks package that covers everything up to the value of $14 a glass I had copious varieties of cocktails and all ... Read More
Staff - couldn't fault the staff for the most part they were exceptionally good. Drinks – Royal Caribbean do a drinks package that covers everything up to the value of $14 a glass I had copious varieties of cocktails and all were included in my package. The system was very simple anything over the $14 they let you know in advance what it would cost and you just paid the top up. Swimming pools and recreation activities - They have a wealth of things to do including water slides, mini golf, VR trampolines, splash pool. You need to go to the activities while the ship is in port unless you enjoy crowds and even then they aren't always quiet. Some activities were only open for very short periods like the ice skating that opened twice a day for 45 minutes. The adult pool was for 16 years plus which although only 2 years younger than the other ships we have been on was very noticeable and not in a good way. As an excellent addition Independence of the seas has an escape room that was really well laid out and fun although perhaps aimed at more starter escape room people not the more experienced. Biggest upset with the escape room though they don’t let you privately book it so you could be in the room with an array of unknown others. Quizzes and shows - you need to turn up between 30 and 45 minutes early to these things if you want a good seat (or in some cases any seat at all) the broadway shows were excellent but many of the other shows were mediocre at best with 3 comedians repeating each others material and a very poor hypnotist. Photo's & other items to purchase - all your pictures $250 bit pricey for me. Bathrobes $100 for one again bit pricey for me. Anything extra you may want to pay for was very pricey on Independence. Food - Breakfast Breakfast in room awful, big queues for buffets and sit down breakfast not great either. Food - lunch, snacks and late night food. Buffet not too busy but quality of food on the poor end, very limited snack options and late night food non existent however mr whipy style ice cream up by pools included in cost. Food - dinner We struggled to find options either of us would eat at main dining room gave up by mid way through cruise and ate at buffet which was never super busy but array and quality of food not great. Food - room service Food was shockingly bad. In case you haven't spotted the theme yet the food on Independence was appalling. Complimentary drinks - Squash and juice available with your meals along side water, tea & coffee. For all the positives about Royal Caribbean the food was such a large negative we will avoid using them again in the future. Read Less
Sail Date August 2018
We chose this cruise as we travelled with our daughter son in law and two grandchildren.The improvements to the ship are good the splash zone fabulous but be warned it closes at 6pm which seems very early in the height of summer. We had a ... Read More
We chose this cruise as we travelled with our daughter son in law and two grandchildren.The improvements to the ship are good the splash zone fabulous but be warned it closes at 6pm which seems very early in the height of summer. We had a promenade room which was fine apart from the terrible nets curtains which made it look like terrible student accommodation when viewed from the promenade why this was not noted by the Hotel director I do not know. The ice shows are fantastic and the cruise director Jeff Eaton did a fabulous job. Royal Caribbean have improved the food in the main dining room and the buffet no complaints at all. We had a great family holiday the ship was full with lots of children on board who on the whole behaved well.. Think prices are high on Royal MSC offer better value but would cruise with both lines again Read Less
Sail Date August 2018
After reading some of the reviews before we went we did'nt know what to expect. A lot of the previous reviews talked about the ship being over crowded after the refit but I wouldn't say this at all, it was no more crowded than ... Read More
After reading some of the reviews before we went we did'nt know what to expect. A lot of the previous reviews talked about the ship being over crowded after the refit but I wouldn't say this at all, it was no more crowded than any other cruise we have been on. The food was outstanding and the service in the bars and dinning rooms were brill. The entainement was great with lots of different acts on each night, I just felt that sailing from Southampton with 2 days at sea on the way and 2 days on the way back, they could have been more daytime things on to do as the weather was poor and we struggled to find things to do to keep us busy on the way back. The ports of call were great however we felt the charge of the shuttle buses were quite high. We had an amazing time and anyone going on this ship is set for a great cruise, well done royal Caribbean Read Less
Sail Date August 2018
after being on allure and anthem for previous cruises, independance was a true downgrade. We were so excited to experience Indy but didn’t realise what a difference the class of ship would mean. The teenagers took over hot tubs, ... Read More
after being on allure and anthem for previous cruises, independance was a true downgrade. We were so excited to experience Indy but didn’t realise what a difference the class of ship would mean. The teenagers took over hot tubs, drunk and swearing, groups loitering by stairwells, charging phones in hallways and being loud and intimidating. 6-8 yr old kids club was put in with 9-11 year olds which didn’t work at all. New trampolines are good, water slides and kids splashaway bay is excellent. Unfortunately staff don’t allow you to change pools, if you set up on a lounger and decide to walk be in there for more than 30 mins or hi to the hot tub or the other area 20 steps away they take your stuff and give it to customer services. When you have kids they don’t want to be in the 1 pool, they change pools and comecand get to the loungers. Apparently this isn’t allowed. 30 mins of no returns means your things are taken to customer service. False nails of last guest found on carpet of grand suite. Bar tenders refusing to give more than 2 bottles of water at the same time. Annoying when 4 Of u want a bottle of water. Had to get my husband to come and get another 2 as they wouldn’t serve me. Read Less
Sail Date August 2018
I went with a family group of 13 ages from 21 to 66 . There is something for everyone to be entertained. Before I left I read some very negative reviews I have no idea what they are talking about. Arrival at Southampton boarding no ... Read More
I went with a family group of 13 ages from 21 to 66 . There is something for everyone to be entertained. Before I left I read some very negative reviews I have no idea what they are talking about. Arrival at Southampton boarding no problem very smooth . All our Staterooms were lovely and clean all our stateroom attendants looked after us no complaints. Dining was absolutely brilliant the buffet area Windjammer can get a bit busy but did not have to wait long for a table. In the dining room we were treated so well food really nice presented well. Activities onboard were great the young people in our group tried most things . I used the gym walking track/ saunas / attending dance class all in all had a fab time. Would definitely recommend for families of all ages great time had by all in our party. PS Grease musical was excellent. The Independence of the Seas is a family ship I personally would not recommend for older people or couples just my opinion. The ports of call were ok would have liked to have gone to Paris but is was over three hours away from Le Harve our first stop which our group thought was too far. I would travel on INDY again but only in a group. Read Less
Sail Date August 2018
I honestly can not agree with many of the reviews on here. We always got a choice of sunbeds, always got seats/table in the windjammer and never queued for a drink! The staff were so attentive to our needs. We have cruised on the ... Read More
I honestly can not agree with many of the reviews on here. We always got a choice of sunbeds, always got seats/table in the windjammer and never queued for a drink! The staff were so attentive to our needs. We have cruised on the Navigator previously and found the ship more or less identical apart from all the new family features. The new skypad, lazer tag, tube slides were thoroughly enjoyed by our kids. No queuing for these either! The entertainment was great fun... We particularly enjoyed Grease and Darren Day. The new sports bar was a hit with all of us. The food in the Windjammer and the dining room was excellent. The service in the dining room second to none. However, we did upgrade to Chops Grille one night which is truly exceptional. The deluxe drinks package was included in our holiday price and again, fantastic. Cocktails served by waiters to your sunbed, a range of beers, wine and spirits, speciality coffee on the promenade and deluxe shakes in Johnny Rockets. Superb! Can't wait to sail on Indy again. Read Less
Sail Date August 2018
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