1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews

335 Royal Caribbean Europe Cruise Reviews

This was the cruise I wanted to take, it offered the most time in St. Petersburg and you are going to need it. All the other ports of call were wonderful and just beautiful. I am a Royal Carribean loyalist. I like the layout of the ships ... Read More
This was the cruise I wanted to take, it offered the most time in St. Petersburg and you are going to need it. All the other ports of call were wonderful and just beautiful. I am a Royal Carribean loyalist. I like the layout of the ships and Serenade was no surprise. She is a beautiful older lady who sadly is showing her age. I was disappointed to see rust in our bathroom and the curtains over our balcony door looked as though they were shredding. I even felt as though the decor as a whole throughout the ship needs updating. The crew on the ship where obviously tired, it was not much longer before their time ended and they could go home. Sadly I saw few smiles and just a over all lag in movement. The access to Internet was almost non existent, I didn't want to be connected all the time but even just checking on our accounts wasn't happening. I have to admit I am not a fan of My Time Dining, it just seemed to take to long to get to your table and I don't know why. I have already booked my next cruise with Royal Carribean and I do believe I will be 'wowed' again. Read Less
Sail Date July 2015
Perhaps we lucked out, but I found the staff to be excellent on this cruise - everyone from our waiter and assistant waiter in the dining room (who went over and above) to those who served in the Windjammer or who were cleaning rugs on the ... Read More
Perhaps we lucked out, but I found the staff to be excellent on this cruise - everyone from our waiter and assistant waiter in the dining room (who went over and above) to those who served in the Windjammer or who were cleaning rugs on the ship. As for countries visited - because there were too few excursions that did not require much walking, I arranged private tours in both Tallinn, Estonia, and in Riga, Latvia. They were both excellent! We were disappointed we had to walk so far from the ship to get to taxis or busses in Estonia. Apparently only a few taxis that are somehow associated with the ship are allowed to come close to where people get off the ship. St. Petersburg was the highlight for most people, but we had been on a river cruise and had actually seen all of the buildings that were offered for excursions on this tour so Estonia, Latvia, and Warnemunde, Germany, turned out to be our favorites. In Germany, many people went to Berlin, but a 13-hour excursions (over 3 hours drive each way) didn't seem attractive, nor did getting up super early seem attractive. We took the Molly train excursion and enjoyed the leisure trip, the very interesting information the tour guide pointed out along the way, and the visit to the Doberan Minster. I understand we were the first large ship to dock in Fredericia, Denmark. (When we left there was a band playing to see us off). There is hardly anything to do in this port. The excursions were also a bit expensive. We went into town with two other couples and enjoyed a Danish and coffee. The area was a shopping area similar to any shopping areas in the U.S. There was no tourist shopping nor were there tourist sites within easy walking distance. I am not sure why the ship stops at this port. The entertainment was mixed, but I realize they try to satisfy many tastes. The four male singers were outstanding, and the Russian folklore group was outstanding. The other shows were average to poor. As for food, we thought the food in the dining room was very good and sometimes excellent. My main complaint in the Windjammer is the greasy bacon. They could certainly take the time to absorb the dripping fat before they put it out for eating. I would also prefer a station where they toast bread or English muffins when you stop by rather than having them all pre-cooked and cold. My biggest complaint, other than not offering enough excursions without LOTS of walking, was the high price for WiFi - a service that was POOR at best. It was slow, and sometimes I could not connect, yet I still had to pay the full price. Rather than nickel and dime us for this service, it should be offered free. Another complaint has to do with busses dropping us off at the airport. There were three terminals, and instead of dropping us off BETWEEN terminal two and three (Everyone was using one of the two), they dropped us off at terminal two and left us to walk a VERY long distance to terminal three. Overall, the trip was a very good one, but I must admit that I prefer RC's Celebrity cruises. Read Less
Sail Date July 2015
This has only been my second cruise and I feel completely disappointed. The food was average and the staff seem overworked and most places understaffed. I know the allure is the largest boat in the world and that was part of the problem. ... Read More
This has only been my second cruise and I feel completely disappointed. The food was average and the staff seem overworked and most places understaffed. I know the allure is the largest boat in the world and that was part of the problem. Too many people. Elevators packed. Toilets stopped working several times and there is a up charge for everything. I suggest looking at the beverage packages prior (soda, alcohol, water). The excursions were the worst, not worth the price. They start very early and you are always in s group of 30 to 40 people. They take you to a spot and tell you to meet back in 1 and half hours. You really can't experience anything in that amount of time. They do this pattern several times during the excursion. The last spot is always a shop your forced to hang out at. And if you tired or have young children and would like to stay on the bus, you can't. The line to get tickets for the colleseum in Rome was 1 hour long, the line to go thru security was another hour. There is no way 1 hour and 30 minutes would suffice, but of course they don't tell you. Another excursion involved getting on and off several trains. At times we waited 30 minutes each time for the train. I recommend doing it on your own so you don't have to be on a ridiculous and inefficient schedule. Otherwise it's a 8:45 am to 4 or 5 pm day with lots of waiting around, traveling quickly from one spot to the next. Also, several groups of 40 people are all at the same sites. Trust me the small shops and restaurants are overwhelmed and the experience is like fighting to get your gelato order in. If you stay on the boat during the day many places do not open until 1 p.m. and that goes for activities like the kids pool area as well. Most times the hot tub had a minimum of 20 people in it, it's uncomfortable. My advice is too have extremely low expectations and do not do any excursions by them. You can always catch a taxi or a free shuttle to the local town your ship docks at, they don't really advertise that. Try a mid size boat, biggest is clearly not best. Read Less
Sail Date July 2015
Presently sailing on the Anthem of the Seas. As you can see have time to write review because there is little else to do. We sailed on the Oasis last year. Apparently all Royal Caribbean ships are their best. Well unless their has been ... Read More
Presently sailing on the Anthem of the Seas. As you can see have time to write review because there is little else to do. We sailed on the Oasis last year. Apparently all Royal Caribbean ships are their best. Well unless their has been a complete change we find this hard to believe. Whilst the ship itself is very nice the food, staff, organisation, entertainment and excursions are terrible. Arrived at the cruise port where there was massive queues to get on board. Could not even get in to the terminal building. No explanation given for the delay. By the time we got on board all the restaurants were closed for muster. Spent a long time with the girl in the terminal putting on credit card details to all of our accounts. Despite this we have had to visit the massive queues at customer services five times as they seem in capable of getting this information on to our account. Ship of technology you have got to be joking, they cannot get these simple things right. We have heard numerous people being told to go to customer services to sort out their wow bands or sea passes. As for the food - what a disappointment. There is no traditional main restaurant with silver service. They call it the Grande but it's the same as all the other restaurants except dark and dingy. We waited for ever to receive our food. We were surprised that most of the meals came with no potato of any kind and only a few pieces of carrot or asparagus. The food was pre plated and lacked flavour and was certainly not fine dining. The majority of the dishes were fish. I had prawn cocktail one evening. It was a pile of shrimps chucked in a soup bowl with no sauce or salad and was probably defrosted. It looked completely unappetising. as I sit here now people next to me are discussing how awful the food is. The menus are pretty much the same in each restaurant a part from certain dishes and the menus do not change. Again the Windjammer was the same type of food every evening. Curry, stir fry, pasta bake and some dried up meat . Canteen food. The cakes in each venue were the same cakes for two weeks. The chefs must be bored to death!! We certainly were. The staff do not care. I saw a boy wipe his fingers one evening, the waiter just shrugged. The tables are not cleared. Most of the staff do not speak very good English and do not understand you. You have to keep on repeating yourself. On a number of nights the buffet restaurant was closed by 9.30. The staff who do care only appear to do so because they want you to give them a good review. They are constantly hassling you about the review you are going to give them. Probably how they get their tips. We paid to eat in Jamie Oliver's which was not that special. After two weeks the ship was not very clean. They have sinks to wash your hands in before you enter the Windjammer . They never bothered cleaning the taps and sinks. By the end of the cruise they were filthy. The organisation was dreadful. Booked and paid for flow rider lesson before boarding. Arrived to find that our lesson had been changed and just before they had craftily altered it on our system. Obviously wanted to finish early. However they had no leg to stand on as we had print out. No apology of course. Customer services response nothing to do with them! Entertainment on the ship consists of three shows. The Gift story lineages no sense. When we went to watch Spectra's cabaret all the technical wizardry broke down ten minutes in and had to be cancelled. If you don't book expect to have to wait in a very long QUEUE. Oh that word again. The rest of the entertainment consists of two bands playing the same songs night after night. The cruise director thinks he's a one man show. Quizzes, quizzes ... Oh and a few piano players. Some with a lot of talent but not very entertaining on a family cruise. The theatre is not very big. We were told that there was only places for the Queen show for 3000 guests when there is over 4000 on board. The height of entertainment on deck was the belly flop competition. Says it all. The sail away party didn't exist and don't expect any parties because there are non. They have a large theatre and put door screen but they only time they show a film is when your in port or occasionally at 11pm. Complete waste of a facility. Even on the days when it was not warm enough to sun bathe. There is one out door pool only and you have to get up at the crack of dawn or fight for a sun bed. The excursions are not properly explained. Our excursion in Pisa lasted 50 minutes and then we were taken to a 150 year old beach hut on a beach. We were given a deck chair described as a sun bed for the princely sum of £70. We saw some people doing a walking tour in Cartagena and visiting the Roman theatre for 50 dollars or more. The same cost us 12 euros each including the open top bus. Overall we are sadly very disappointed. We have been looking forward to this all year. Word of advise unless you are getting a deal or don't care that much about the service and food avoid this ship. Ps be careful going through the ships scanners my son had his phone taken. Read Less
Sail Date July 2015
Wouldn't go on this ship again too big, too busy. Plenty to do for 14-17yrs but for us not restful at all. Embarkation at Southampton terrible, we were told nothing just stuck outside (my daughter in a wheelchair ) for over 2 hrs ... Read More
Wouldn't go on this ship again too big, too busy. Plenty to do for 14-17yrs but for us not restful at all. Embarkation at Southampton terrible, we were told nothing just stuck outside (my daughter in a wheelchair ) for over 2 hrs with no information . Eventually told a technical problem with the gangway, problems happen but to not inform hundreds of people for hours was unacceptable. We should of realised at the muster drill of problems to come, just soooo many people. Had to queue for a lift for over 20 mins, in fact lifts were often a problem as queues and shoving each other to get in was ridiculous. Queues at excursion desk was sometimes very long. Forget going to guest services, long queues. Make sure you check your bill every night as mine often had drinks on which were not ours. Windjammer could be very busy, after queuing for food , you then had to search for a table. Not always easy, often had to take food back to cabin. Tried all the restaurants 90% of food was good. Always had issues getting bottled water with meals. Shame that although The Grande was formal dress lots of people didn't bother, hence your in a long dress next to a table with a guy with a t shirt on. (They say they will insist on men in jackets well it didn't always happen). Cabins lovely we had extra large balcony D1 class. But very very noisy at night. Toilets flushing, teenagers running along corridors at night. We heard everything from cabin above. The lifts could be heard. Had to call security a few times at 2 am as it sounded like a party of youngsters in the corridor. Sun beds impossible, no space between them, you have to launch yourself on one. Twice we couldn't even find one sunbed on deck 16 for my daughter to sunbathe. The only outside pool is for 30 people. Way too small for almost 5000 guest. Never again Read Less
Sail Date July 2015
This is my first ever review but I wanted to let people know that there is only one small outdoor pool on this ship (two small indoor pools ). Considering it can take around 4100 passengers this was terrible. We love to sunbath and swim ... Read More
This is my first ever review but I wanted to let people know that there is only one small outdoor pool on this ship (two small indoor pools ). Considering it can take around 4100 passengers this was terrible. We love to sunbath and swim during the day and so this was a massive diappointment. Only standing room in a very very overcrowded small pool. My 3 boys could not swim in the pool during the day but had to go for a swim in the evening, so this spoiled the cruise for them. Not enough sunbeds outside, first time ever on a RCI cruise that I could not find a seat outside. We did not want to go on holiday to sit indoors by an inside pool. The sunbeds were also to close together , nothing like other ships So disappointed as RCI are our favourite cruise line. Great staff, spotlessly clean, lovely food and great entertainment as usual with RCI but we would never go on Anthem of the Seas again. Read Less
Sail Date July 2015
We cruised Anthem back in July for our honeymoon on a 14 night European extravaganza. Overall it was a wonderful cruise. I still give an edge to the Oasis class for a variety of reasons (notably the neighborhoods and the open space they ... Read More
We cruised Anthem back in July for our honeymoon on a 14 night European extravaganza. Overall it was a wonderful cruise. I still give an edge to the Oasis class for a variety of reasons (notably the neighborhoods and the open space they bring, live music, and larger entertainment venues), but this is the first ship that is a true rival to that class in my opinion (I know many people like the smaller ships and I get that - this is just my opinion). A lot of the bad things we had heard about the ship did not happen to us (service, food quality). We thought the service was excellent, with only really one night (American Icon) where we had average service. All of the other staff seemed to be going out of their way to make sure they were delivering good service and asking if we had problems. The staff did seem a bit stretched thin at various food venues, however. The food itself was overall a solid 7, with higher rating for the specialty dining (i.e., chef's table, wonderland, Jamie's etc.). There definitely were some "misses" but it wasn't clear if those were one-off issues or not (i.e., a bad preparation vs. a bad dish), and they weren't deal breakers. Drinks were good, but the prices were high, and the specialty cocktails were very hit or miss. I applaud RC trying to implement a specialty cocktail program, but many were just sugar bombs. Excursions were expensive, but largely delivered the value and security we'd hoped for. Knowing the ports better now there were definite DIY opportunities throughout that we'd know better for next stop, but for our honeymoon where we wanted to be on cruise control they made sense. It was a good mix of "A list" and "B list" stops. Entertainment was also very good, although not as much live music as there used to be. We Will Rock You was fantastic, as was the Gift. Spectra's was interesting, worth seeing but not as good as the other big shows. We really liked the ship and are considering cruising again out of Bayonne. You can see more at my massive live blog of the trip at: http://boards.cruisecritic.com/showthread.php?t=2236078 Read Less
Sail Date July 2015
This was our 8th cruise (6 with RCI, 2 with Celebrity) and 2nd time on the Brilliance. The embarkation at Harwich was easy and quick and our luggage was waiting for us outside our cabins straight after lunch. We had a fair idea what to ... Read More
This was our 8th cruise (6 with RCI, 2 with Celebrity) and 2nd time on the Brilliance. The embarkation at Harwich was easy and quick and our luggage was waiting for us outside our cabins straight after lunch. We had a fair idea what to expect service and food wise and we weren't disappointed Except the only negative being with the breakfast in the Windjammer. We were on my time dining and had no problem getting a table with our favourite waiters Dino and Miroslav as long as we went down around 7.15. We ate lunch mostly in the main dining room and the quality and choice was fine. Thankfully we had the inclusive drinks package as the drinks are unbelievably expensive but unfortunately it didn't include premium coffee!! The ports of call were great. Particularly loved Copenhagen and Stockholm. We didn't do any ships tours but used SPB in Copenhagen and St Petersburg (both excellent) and the rest, except Skagen, we used the Hop on Hop off buses ( you get a discount if you keep your tickets and use the same bus on the next stop). The onboard entertainment isn't really to my taste but did like a group called Zoot. In Skagen we hired bikes straight in front of the ship for $10 each and because it is such a small place it is an ideal and easy way to get around. Also I forgot to mention that most of the stops accepted Euros or dollars so we hadn't needed all the different currencies we had taken. All in all we had a great, but very tiring holiday but do think that maybe it's time to try another cruise line. Read Less
Sail Date July 2015
This was our first RCL cruise. Booked nearly one year in advance and thus it was a much anticipated vacation. Been on 6 cruises before with NCL and Costa Cruises. We are "happy travellers", not very demanding nor spoilt by ... Read More
This was our first RCL cruise. Booked nearly one year in advance and thus it was a much anticipated vacation. Been on 6 cruises before with NCL and Costa Cruises. We are "happy travellers", not very demanding nor spoilt by luxury. Nevertheless, I have never been so disappointed. The ship was filthy and dirty. Beer bottles and old pizza slices all over the place. By the pool, in the lifts and the Windjammer was a disgrace. The staff is tired and over worked. The guest service is just for show. I approached them 4 times with various questions but always left empty handed. Cabins are nice and cabin staff is excellent. We really liked the dinner arrangement and ate in all restaurants. Nice decor, good service and good food. To summarize: Anthem of the Seas has no cruise feel what so evere. It is more a cheap 'all inclusive' resort. And a really tacky one. Will never go again on the Quantum class. Some of my fellow passengers adviced that we give RCI one more chance and try one of the smaller traditionel ships. So we have booked one more cruise next summer. RCI better make that one right, otherwise it is 'hello again NCL'. Read Less
Sail Date July 2015
This is our first experience of Royal Caribbean cruising having only participated in a 'cheaper' class of cruising in the past. We are a family of 5 - 2 adults, 1 teen, 5 and 7 year old and I can say that each and every one of ... Read More
This is our first experience of Royal Caribbean cruising having only participated in a 'cheaper' class of cruising in the past. We are a family of 5 - 2 adults, 1 teen, 5 and 7 year old and I can say that each and every one of us had the best holiday on the Anthem. I was dubious about embarking from reading previous comments. We arrived at Southampton Port terminal 15-20mins before our allocated time and got straight through, had our passports and sea passes checked and we were onboard the ship at the start of our arrival time. Hassle free!! We were greeted by friendly welcoming staff to which we received throughout the holiday, never did we see any member of the RC crew without a smile on their faces. Anthem is just amazing! The whole ship is high tech and even though Wifi is extra its worth paying for it to keep in touch with everyone to tell them how good a time you are having whilst at sea. We had good signals anywhere onboard. The Bionic Bar is a must to visit the robots are so interesting to watch and the cocktails are good too :). There are lots of options for dining both free and for a fee. I'd made sure we pre-booked all the themed restaurants prior to departure. We were not disappointed with any. Our favourite was Chops Grille and Prime Table in Chops Grille, although this is not the cheapest, its well worth a visit (not of the kids though). The Grande was great and lovely to still have the opportunity to dress to impress! American Icon is a beautiful restaurant and food was good. Izumi had amazing sushi. Whilst at sea we got to see We Will Rock You the show was fabulous! It was my 5 year olds first experience at a theatrical show and she loved it! All the cast were brilliant it was a shame we never got to see it twice. Our girlies loved the Adventure Ocean, in fact we struggled getting them out of there! If you want to have a bit of adult dining time they can eat pizza etc with the club and as long as you get them before 10.30 its all free! Even after 10.30pm its only $7 per child per hour. The club staff were keeping them all entertained and every day the girls came back telling us lots of info about what they had done they even got some prizes!! We only used the shore excursion service in Villefranche and went to Monaco well worth the money (think it was about £45 each) our guide gave us detailed information about the surrounding areas both going and returning and we got plenty of free time to peruse Monaco and Monte Carlo. We also visited Gibraltar, Malaga, Palma (overnight), Ibiza and Cadiz all the ports had good transportation available even without pre-booking. Sea days were all kept busy with all the different entertainment and shopping experiences available. The sales staff are hilarious and entertaining. I loved just sitting and watching them doing their sales pitches when doing the daily sales! Also the Morning show was very entertaining. We spent plenty of time in the casino whilst at sea and had a great experience there. My husband even got Captain Gus dealing blackjack on his table one night. lots of different choices available and plenty of varieties of slot machines. Disembarkation was a breeze! We arrived at our allocated time, left the ship with friendly fairwell's and our luggage was waiting for us when we got back into the port terminal. I have to say we heard a few people complaining, mostly about the children, particularly the teens. My theory is if you go on holiday in June, July and August then there are bound to be lots of children everywhere its the summer holidays! If you dislike them so much then find another time to go!!! We were all so very sad to leave. Booked again for next year - Independence!! Read Less
Sail Date July 2015
Just returned from a cruise ,our third and probably our last ,it just continues downmarket The destinations, general condition of the ship was fine but in our cabin the 3rd person, our daughter, was perched on a mattress on the sofa ... Read More
Just returned from a cruise ,our third and probably our last ,it just continues downmarket The destinations, general condition of the ship was fine but in our cabin the 3rd person, our daughter, was perched on a mattress on the sofa and made the cabin look like a teenage sleepover The food, I am happy to accept that breakfast and lunch buffets are mass catering and was fine, but a bit more effort should go into the main dinner dining room ,poor starters lacked taste quality and imagination the menu changed daily but still consisted in the main of tasteless roast beef and roast pork described in glowing terms ,when it was beef on the main menu the always available menu still had two beef options complete with the ever faithful and cheap salmon!, little other decent fish being available ,the sweets were in keeping with the rest of it.They really are cutting corners and the service was poor as well, finally for the first time on five cruises we didn't have a lobster night To add insult to injury the wine was overpriced 36 dollars for the cheapest plus the usual 15 per cent ,a beer 7.5 dollars plus the usual and cocktails at 14 dollars plus, It really seems that this hitherto excellent product is determined to go down the cheap mass market route ,we will have to look elsewhere Read Less
Sail Date July 2015
Our only previous experience of RCI cruises was a Med trip on Liberty of the Sea which had the wow factor. This cruise was less spectacular - apart from the destinations themselves. The staff were great and worked hard to provide good ... Read More
Our only previous experience of RCI cruises was a Med trip on Liberty of the Sea which had the wow factor. This cruise was less spectacular - apart from the destinations themselves. The staff were great and worked hard to provide good service but I felt the boat was understaffed and dining room service was haphazard. Food was very good - especially in Giovanni`s when we paid extra for the murder mystery and had the best food of the week and a great time. Announcements were few and far between , the muster station drill was a waste of time as we could hear nothing of the announcement itself and the captains night was a waste of time and no more than a photocall. Sailaways were low key affairs. Friends with us used to a larger P&O boat were clearly unimpressed. We had a free drinks package but if we had had to pay the prices on board with 18% gratuities we would have been tee-total. Excursions as usual were overpriced - so we booked our own in advance on the internet and had great service and wifi too expensive to use. Mytime dining was a waste of time - always queuing, dumped on a range of tables often next to a noisy servery section and on the last night put downstairs in the 2nd sitting on a table for 10 instead of the round ones for our group of 6 we had been used to. Entertainment was good on a couple of nights but otherwise strictly average and nothing like our previous experiences on a bigger boat. Next time I`ll look elsewhere to RCI I feel. Read Less
Sail Date June 2015
Check in at Harwich and disembarkation from ship very easy and we'll organized. Itinerary for the Baltic great. This was our 8th cruise, first and probably last with Royal Caribbean. Our balcony room was great, largest we have had and ... Read More
Check in at Harwich and disembarkation from ship very easy and we'll organized. Itinerary for the Baltic great. This was our 8th cruise, first and probably last with Royal Caribbean. Our balcony room was great, largest we have had and cabin steward great. We were a large group with 2 tables for dinner. Large table had great service, small table terrible service. Waiter passed out menus like he was dealing cards, consistently served wrong food, mixed up orders, reached across the guests to remove dishes. Food itself was mediocre, absolutely no regional choices. At the buffet, only fruit for breakfast was melons apples and oranges. Until 2 days before disembarkation (when waiters looking for tips and good reviews) dishes not cleared from tables, often difficult to find a clean spot to sit for breakfast and lunch. Entertainment rated 2 out of 5. One night the entertainment was a movie!!!!!! We had booked our excursions with SPB tours, and it was great. Nice to have small tour as opposed to the "cattle bus" offered by cruise line. Talks about destination offered by cruise line were informative but the guest speaker was terrible. Captain and crew talks were good. There seemed to be lots of activities, music happenings. However seating around pool area limited and one side all smoking. Overall a fun time only because we were a large group and had done a lot of planning before the cruise. Read Less
Sail Date June 2015
This was cruise number 10, all with Royal. Check in in Harwich was very easy, parking so close to the terminal and the curtesy bus was waiting for us. When we got to the terminal there was no demand for a tip either. If going by train, ... Read More
This was cruise number 10, all with Royal. Check in in Harwich was very easy, parking so close to the terminal and the curtesy bus was waiting for us. When we got to the terminal there was no demand for a tip either. If going by train, the train station is next to the hanger wher you check in, no taxi's needed like Southampton. Although this was the smallest ship, sorry cruise liner, we had been on, it was perfect. First nights dinner we met our table guests, a lovey bunch who always returned, the wait staff were entertaining and remained professional. Food choice was very good, only issue was choosing what not to eat and decline two starters or two main courses. There was a mix up on a birthday cake ordered, but this got rectified with the charged being refunded and a complimentary galley tour thrown in. Concierge and Diamond Lounge were well placed for the scenic views, both people managing these lounges were just briliant, using our names from day one. Taking of using our names, we unfortunately independently lost our sea pass cards. When we went to customer relations, the lady used our names? Out of some 2500 guests, that made us feel special. The suite was maintained to a high standard, bed was comfortable and the large balcony gave us great views. The attendant was jolly and gave us tips on the ports too. We did no ships excursions as they were all more, much more, expensive than doing it privately, example being The RCCL cost for a hop On Hop Off bus $29 at our first port, Copenhagen, yet the Getting the ticket direct from the company outside the ship cost €14. We did a segway tour, 2 hours of fun with head sets to listen to the tour guide. In Tallinn we just walked about, pretty city. In St Petersburg we used ALLA Tours for a 2 day excursion, this was only $300, yet a simliar deal from RCCL would have been £300, we saved over £100 and we got lunch too. The ALLA guide was incredible, her use of English was outstanding and the knowledge of everything she told us was in scripted, all from her head, worth returning as although we saw loads, we could have spent a day in just one Palace. Helsinki, we did not pay the $12 to RCCL, the town was close enough to walk into. Just di walking around. RCCL tried to charge $39 for a Hop On Hop Off bus in Stockholm, privately it was less than half price. Again just walking around and shopping. Last port, Skagen. Easy walk into town, there was a music festival on which added to the amusement. We walked to the north of the town to wade in the sea like everyone else, did shopping before our return. I captained the winning team in The Quest, exciting and with a fantastic group of people. The flyers for the spa treatments were misleading. Pamper yourself for only $149, then in small print it states that 18% is added for my convenience. My convenience? We did not go to any shows, they were at 7pm for our 8:30pm dining, so we could not enjoy the lounges and relax our way through the evening. In all a wonderful holiday, so much to see and do, a well packed in itinerary, shame it is not going from Harwich next year. Read Less
Sail Date June 2015
The ports on this cruise were amazing. Unfortunately, the ship was not. While the food quality was as good as can be expected, the entertainment was poorly scheduled at 7pm & 9 pm making both dinner and seeing the show difficult. ... Read More
The ports on this cruise were amazing. Unfortunately, the ship was not. While the food quality was as good as can be expected, the entertainment was poorly scheduled at 7pm & 9 pm making both dinner and seeing the show difficult. There were movies on deck but no blankets or hot chocolate were provided. Amenities such as little bottles of lotion and shampoo are gone. (Even the chocolate on the pillow I never ate!) Entertainment venues were few as were activities. There were no enrichment activities. Many cruisers were very happy but I think this had more to do with the free beverage package offered when booking than with the activities themselves. Being boringly sober (and taking the cruise credit instead), there was little to do during the day but play trivia or go to the ever-present art auction. Even my "top tier" event for being at the platinum level was only held at 9:15 am - they couldn't care less if I came. The bed was unusually hard and it took 3 days to get an egg crate despite generously tipping the cabin attendant. This is a smaller, older ship that, while clean, is out-dated. The balcony was unusually small with room only for 2 small upright chairs and a small table. Read Less
Sail Date June 2015
Myself, my wife and 3 year old daughter had a wonderful 12 days on the Rhapsody around Turkey and the Greek Islands. The itinerary was great in that there was a nice place to go to everyday except for two sea days. Istanbul, Chania, ... Read More
Myself, my wife and 3 year old daughter had a wonderful 12 days on the Rhapsody around Turkey and the Greek Islands. The itinerary was great in that there was a nice place to go to everyday except for two sea days. Istanbul, Chania, Mykonos and Santorini are must-see's and we loved these places. We didn't get off at Athens as we had been there before so we had a rare chance to just relax by the pool whilst it was quiet and everyone was in Athens. There was a fight for sun beds on the sea days however but we have had this same thing on our other cruises, it's just one of those things. We felt the ship was in great condition for an 18 year old ship and didn't feel dated. I don't understand those who moan that the ship looks tired, they are very wrong. The entertainment was excellent and far better than what we had experienced on Celebrity or Holland America. The cruise director was great and there was always something going on at any time of the ship. Our daughter loved the kids club for 3 to 5 year olds. She didn't want to spend all her time with us in the end as she loved the kids club so much. The staff there do a great job all day entertaining all the kids from 6 months to 17! Our cabin was on the 8th deck and we felt the air con was very loud and there was no way to turn it down. Our stateroom attendant also wasn't the best and would leave unwanted rubbish in the room instead of removing it. Other than that we loved our cruise, the food was amazing, the service was great, and would definitely book RCI again. Read Less
Sail Date June 2015
First time cruising with RC and have to say was a little disappointed. Firstly the activities that i thought were on the ship have been changed a couple of years ago, no sports court or mini golf. My son is sports mad so this ... Read More
First time cruising with RC and have to say was a little disappointed. Firstly the activities that i thought were on the ship have been changed a couple of years ago, no sports court or mini golf. My son is sports mad so this disappointed us all. The entertainment for kids between 12-17 were all together so made it a bit hectic, therefore my son did not attend after the first night. The entertainment was ok but not brilliant. Schooner bar had the same guy singing the same songs on piano for the whole 12 nights, got bored with that. The enchanted lounge was a great area but only had entertainment every few nights which is a complete waste given it is the only family entertainment area. The viking lounge was great but my 15 year old had to leave at 10pm, just as it was getting busy. The would be ok if there was other things but the piano bar, or centrum for ballroom dancing is not exactly what 15 year old boys like. The big screen is good but they have to change the movies more often. The same film played twice a day at 6pm and 9pm and they were not age appropriate. One had continuous bad language and at 6pm there was lots of younger kids at the pool area. As well as the same film being screened twice a day, the only had four films on our 12 nights which meant you watched the same film every four days. Twelve nights - four films? Did not go on any organised trips but managed to see all the places on our own by taking the local trains and saved money and time. RC are charging a fortune to do the trips, do them yourself. local train to Monaco, buy ticket at the station get it stamped and 20 minutes later you will be there. Florence 15 mins walk to train station then a train Rome 15 walk and then took the express train 45 mins to rome Venice walk to water taxi and take it to St Marks The main dining room was lovely with great service and the menu changed every night. Read Less
Sail Date June 2015
Well lets start with the good points, Ronald L in the dining room was spot on. Also Lilia out cabin steward was good also. I have filled out 3 RCCL surveys on the website that say someone will be in contact within 48 hours, well I wish ... Read More
Well lets start with the good points, Ronald L in the dining room was spot on. Also Lilia out cabin steward was good also. I have filled out 3 RCCL surveys on the website that say someone will be in contact within 48 hours, well I wish someone would reply it wouldn't have prompted me to write a review here. They obviously don't care anyway, but it might help someone else make up there mind for a future cruise. For one the ship is to big, they have lost that personal touch. Not sure if they had it as its my first time cruising RCCL, I cruise often this was my first on RCCL. The wait staff in the dinning room that seat you must be in training out of high school, they walk around the dining room with a map in there hands trying to seat you, very unprofessional. The entertainment is well OKAY, the staff that they use for the promenade deck shows etc. are doing the shows well showing how uninterested they are in being there. The headliner show, called the Bohemians and then something trying to reenact Queen shows up on stage, disaster... I think in the first 20 minutes one quarter of the theater left. I asked for a diet coke in the Amber theater they said they don't have them, but go to the Comedy club about 50 feet away from the theater, and I could get a diet coke. Amazing. The shore excursions are priced out of this world, don't know how a family of 4 or 5 can afford them. They like to price gouge, I had signed up for the daily spinning classes in the gym for $25 a class, I done 3 and didn't show up for the fourth and get charged half price. Greedy. On the formal night we get dressed up and get our pictures taken, we go to pick up the pics the next night and to see a RCCL banner going across the picture. Just what I want in my living a pic of my wife and I all dressed up with the RCCL logo across the pic. Maybe the should tell people what the pic would look like. Oh and they don't have laundry facilities on these ships, yup you guessed it have to pay to get laundry done and because there's no laundry facility there's no iron, so yup have to pay to get things ironed. Hope this helps someone, hey I might even get a response from RCCL. Eddie Read Less
Sail Date June 2015
I really cant believe some of the reviews i am reading ? We had a fantastic cruise on a wonderful ship . I think some people either dont research, so go on the wrong ship or, just like to moan and find fault . The embarkation was about ... Read More
I really cant believe some of the reviews i am reading ? We had a fantastic cruise on a wonderful ship . I think some people either dont research, so go on the wrong ship or, just like to moan and find fault . The embarkation was about 10 mins as was debarkation . The ship was just beautiful with plenty of things and places to go . If you wanted quiet you could find it . As,for the previous review saying about the bar staff around the pool??? there were plenty of staff coming around for orders and we very rarely had to wait .Also if you dont want kids running around then dont go on a ship that is obviously geared up for children ?? We didnt have children with us and it didnt bother us . We found the food lovely and also the staff in the restaurants , our favourite was the Chic . The staff outside the restaurants were very efficient and you only had to wait if there you went at peak times , we didnt wait more than 5 mins, some people are so impatient . The windjammer was busy but it always is and again we always managed to get a table , remember there are 5000 people on board . At night the entertainment was fantastic, something for all , with plenty of bars to sit in and lots of fun .Dont forget to book the shows online before and the restaurants if there is a group of you . The cabin was an inside and with the virtual balcony was lovely , clean and spacious . Obviously it wasnt perfect but then nothing is , we had a wonderful holiday and would defienetly go back on this ship . Read Less
Sail Date June 2015
A wonderful 11 days cruise made perfect by the fantastic food provided, excellent service especially by our personal waiters Orsan Turan and Prasanna Manoharan who were not only experts at their jobs but a pleasure to share a conversation ... Read More
A wonderful 11 days cruise made perfect by the fantastic food provided, excellent service especially by our personal waiters Orsan Turan and Prasanna Manoharan who were not only experts at their jobs but a pleasure to share a conversation with them. They could not have been more helpful and courteous. My only slight criticism is that the entertainment could have had more variety. What there was however was quite good. I must also congratulate those responsble for the ships cleanliness which was first class. I would recommend this ship to anyone wishing for a special cruise. Read Less
Sail Date June 2015
Went on the 11-night Baltic sea cruise with Serenade of the Seas sailing on June 17th. This was our first time cruising with RCL and we were quite impressed with the service. The entertainment exceeds our initial expectation. The dining ... Read More
Went on the 11-night Baltic sea cruise with Serenade of the Seas sailing on June 17th. This was our first time cruising with RCL and we were quite impressed with the service. The entertainment exceeds our initial expectation. The dining service as well as the food also were great. Our group consisted of 13 people ranging from 1.5 year old infant to 70+ years old. But they were able to arrange a big table fit for us every night. The ports that we visited were: Copenhagen, Rostock, Klaipeda, Visby, Helsinki, St. Petersburg, Tallinn, and Stockholm. The most memorable port is St. Petersburg. It was really a beautiful city. We docked there for 3 nights. We booked our city tour with TJ Travel since we didn't have Russian visa (without visa, you need to go with a guided tour). We were very happy with their service. Their price was way cheaper than the one from the ship and we have our own private minivan for 13 of us. Tatyana and her group really did a good job in arranging all the schedule. We even got a chance to try Russian delicacy at a great places for lunch. They also arranged and booked us a very good seat for an evening ballet show of "Swan Lake" at Alexandrinsky Theater. The next memorable port is Visby. It was a nice small island with a medieval touch. The old town is small so you can rent a bike and have a tour around old-town just within few hours. The least memorable port is Klaipeda. Lithuania just joint the EU recently (in 2015) so I think this port was added to the tourist itinerary very recent. It was really not a tourist town. There wasn't any shop that sell souvenirs. Luckily, there were some flea market at the old town square where local artists displayed their creations. Overall, it was a very memorable trip. Read Less
Sail Date June 2015
This is our 3rd cruise with rc and we've always loved it . However this one was not the same. The actual ship is beautiful but very dis jointed it doesn't flow as the other ones do. The entertainment (we saw we will rock you) was ... Read More
This is our 3rd cruise with rc and we've always loved it . However this one was not the same. The actual ship is beautiful but very dis jointed it doesn't flow as the other ones do. The entertainment (we saw we will rock you) was indeed very good however the other shows were not easy to see as they always clashed with the dinning we booked classic dinning so we could see the same guests each night which never happened and one night our table was given to a couple who were booked for the 6.30 slot and because they went to a show they were late so they got both options and our cost. We never went to the show because of our eating time. The entertainment at the pool side was very poor only 1 activity in the whole week belly flops . There was also no shows down the promenade as there wasn't one along with very few shops except for very expensive jewellery it seems to us this ship focuses on the wealthy. When we got off at Guernsey it took us 2 and a half hours form picking up our ticket to actually getting into our tender really not acceptable and I am in a wheelchair so we queued for 2 hours before we were told we were on the wrong deck(even though we checked) we had to go down a deck and wait another half hour. When we got to the port we were faced with with a huge vertical slope we had to get up which wasn't possible In a chair. There is on,y indoor smoking in the casino so no relaxing room after dinner with a night cap. It has lost the personal touch and very high tech. We are booked again for sept but had we known we would never of booked again. Nowhere to hang evening dresses either. Read Less
Sail Date June 2015
I travel several times a year, including cruises with Ponant, Uniworld, Viking, Celebrity, & Holland America. This was my first (& last) Royal Caribbean cruise, booked only because I was joining a small group that had already ... Read More
I travel several times a year, including cruises with Ponant, Uniworld, Viking, Celebrity, & Holland America. This was my first (& last) Royal Caribbean cruise, booked only because I was joining a small group that had already commited to Royal Caribbean. The dining room staff were wonderful; while we encountered rude staff at the coffee stations in the Windjammer, all other staff there were helpful & courteous; overall, the food was good; the cabin was laid out nicely, with ample closet space (for 1 traveler), hangers & storage for folded clothing, toiletries, etc.; clean towels were provided daily & the bed was comfortable. Everything else was terrible. The nightly entertainment was cheesy, flashy, unbearable most nights, while good performances were enjoyed on 2 nights. The "library" consisted of a tiny designated corner of the bar, where wait staff often interrupted, asking for drink orders. We were confronted with hideous, loud music in various venues on the ship. My cabin offered an empty shower gel dispenser in the shower & 1 tiny bar of soap at the sink. I asked my cabin attendant for shower gel, only to be told that "only people who had suites" were provided with same. I was traveling with a group, some of whom were in suites & mentioned to their housekeeper that I had been provided with only the tiny bar of soap, after which their cabin attendant filled my dispenser. Others in my group claimed that their sheets were changed often. My bed linens were never changed during the 11-night cruise. When departing the ship for shore excursions, we were offered caffeinated beverages (and sometimes even water - what a concept!), for, as I recall, a price of apx. $5 per can. "Never again..." Read Less
Sail Date June 2015
My husband and I took 11 Night Aegean Sea Exploration Cruise, from 1 - 12 June 2015 with the ship The Rhapsody of the Seas. Apart of wanting to visit some of the Greek Islands and few Western Turkish Coast towns, our main intention was to ... Read More
My husband and I took 11 Night Aegean Sea Exploration Cruise, from 1 - 12 June 2015 with the ship The Rhapsody of the Seas. Apart of wanting to visit some of the Greek Islands and few Western Turkish Coast towns, our main intention was to see Ephesus, in particular The Library of Celsus. In this respect, we have paid the tour through our travel agent the very same day when we paid the cruise. On the 1 June when we entered to our stateroom which was very small, there were cans of coke and sprite and chips, on the makeup table. The room did not have a fridge. All of a sudden a waiter came with a bottle of champagne. He said it was from the captain of the ship. When I asked do we have to pay for this, he confirmed that the amount will be deducted from our credit card. Then I requested to remove the champagne, and also cans of coke and sprite, and chips because the room was small and we needed to place our cosmetics on the makeup table. I have also requested to have additional cover. In the meantime, we were required to follow the steps to participate at the safety measures presentation. We were guided to a specific deck where we stood in rows and listened to safety measures. Although I am tall, I could not see anything that was presented. What was the purpose to go to the presentation when majority of travelers could not see it? As being advised by our travel agent, I went to the Fitness Centre to book a spa for my husband and I since we had a AUD$100 voucher. There I met Grace, who told me that I could not use my voucher while the ship was on the sea. I could only use it the very same day we came to the ship or some other day in the evening. In other words, having a voucher meant we were less significant customers for Grace. She also told me that my husband and I could have Swedish massage and would have to pay only US$40 in addition. We accepted, but to our surprise it turned that we had to pay US$180.84 in addition. After Swedish massage, we checked our room, the champagne was not taken away, neither cans of coke and sprite, and chips, nor was additional cover available. I had to intervene four times to get what we needed. Finally, the additional cover was there dirty, so were robes. I complained to the customer counter. The additional cover and robes remained dirty all the time while we were on the cruise. In the evening on the 2 June we found our tickets for Ephesus in the room where it said that we were not going to see the Ephesus, but would go to a hill where we could see from distance Ephesus. I went to a Customer Counter for the explanation. I was told that we were going to have tablets. I explained that the main purpose of our cruise was to see Ephesus, in particular The Library of Celsus. I was then advised to take another tour, but since I was canceling the first tour within less than 24 hours I might not get reimbursement. Then we gave up. In this tour we saw on a hill, far away from Ephesus a sculpture of a God Mother that was erected by some wealthy American. Further, they took us to a pond where it was a pillar so called Aphrodite pillar with five-six stones on each other. We had dinners in a restaurant where we were told the very first night that if we wanted fresh and healthy water we have to pay as well as for the better quality of coffee or tea. The menu was the same all 11 nights. The choice was modest. The bread roles that were served with a butter before the dinner were most of the time steal. We realized four days before taking off that there was dinner available on a dock nine and we transferred there. In the Travel Summary it was clearly noted that in Mykonos we were going to have tendering. But the night before arriving to Mykonos we were informed that the ship was going to deck. At the Customer Counter we were told that the only way to reach the Mykonos village from the port was to pay US$15 per person for return ticket, which we did. To our surprise, when we went out of the ship there was a huge announcement that travel (return ticket) to Mykonos village organized by locals was €2 (equivalent to US$2.20). We made clear to the Customer Counter that we did not intend to pay gratuity. They apologized and offer us a letter with 20% off if we take another cruise with the Rhapsody of the Seas within a year. I doubt I will ever cruise again with the Rhapsody of the Seas. Read Less
Sail Date June 2015
As a 1st time cruiser, we had nothing to compare this one to, so this just how we saw things I'll start with the positives, which I will say outway the not so positives Ours was a cabin with a balcony, which at all times was ... Read More
As a 1st time cruiser, we had nothing to compare this one to, so this just how we saw things I'll start with the positives, which I will say outway the not so positives Ours was a cabin with a balcony, which at all times was cleaned to a very high standard, and spacious and with plenty of storage space, including plenty of hangers. We found every member of staff polite and more than helpful, not one member of staff including cleaners failed to say a friendly hello Our stateroom was as quiet as you would ever want, with no noise from either side at any time of day or night. We used Silk, American Grill and The Grand to eat our eveing meals and in my opinion were given more than perfect, polite and helpful service, with no waiting for drinks etc. 2 of our party had special dietary needs which were dealt with no problems what so ever, at least once at every meal they we're asked if anything else could be got or done for them, including the next evenings menu to check that at least one meal would be suitable The evening shows were amazing, and no real shortage of seats. WiFi cost me $180 for my 12 nights which I thought was a bit steep Now for the negatives Sun loungers were so tight together with no room to make a gap for people who needed better access, and what a didn't expect was the 5 am bed savers to save more beds than they needed around the main pool, no staff seemed to take any notice. Hardly any drinks servers during the morning especially, just the case of queue and get your own Ordered a wine in Michael's Pub only to be served in a large tumbler. When I complained I was told I was very lucky to get a glass as 400 had gone missing from that bar. I insisted on a wine glass, so a dirty one was taken from a table, washed under the tap, given to me still warm, then he poured my drink from the tumbler into the warm glass, amused it was dripping, he told me i'd have been better off keeping my original glass !!!! My biggest moan of all is my drinks package, this is used via your sea pass or wow band. From issue, ours had the wrong picture on so if either of us went separately for a drink, we were refused and told not to try to use someone elses pass or it would be cancelled. After complaining 5 times to the information desk on 5 seperate occasions who clearly weren't interested, they were cancelled completely and charges were put to our bill. In the end it took a barman to go and get this sorted, but for the 1st 3 days we did feel like we were trying to get more drinks than we were entitled too, and we had paid for the top drinks packages. This was not what I expected after buying a drinks package All that said it was a stunning ship with brilliant staff who on the whole tried to go the extra mile if they could, and with a smile Read Less
Sail Date June 2015
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click