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335 Royal Caribbean Europe Cruise Reviews

Being a Diamond Plus Member as I was looking forward to sampling the New Ship, and also seeing all the new technology. We were not dissapointed !! the ship was amazing but not sure about the light blue hull though ?? makes it look wishy ... Read More
Being a Diamond Plus Member as I was looking forward to sampling the New Ship, and also seeing all the new technology. We were not dissapointed !! the ship was amazing but not sure about the light blue hull though ?? makes it look wishy washy .... Our check in was really fast, and as we were in a Grand Suite the room itself was the best suite I have ever stayed in !! with fantastic lighting and loads of space. Technology was working ie, the RFID Bands but we still had a Room Card which was also RFID so did not understand why we had two types of charging mechanism ?? but as the cruise went on I understood through technology gremlins why this was the case with several crashes of the computer system and the inability to book things through the room system. However this did not affect us as we had already booked everything prior to boarding . Now I am NOT a dynamic dining fan but I do see the benefits when it works correctly, however I feel this ship has lost its identity as: 1. It was too full and waiting 5-10 minutes every time I wanted a drink was tiring in the end 2. The Music Hall venue plus every other venue was constantly full and it was not pleasant moving around a crowded ship 3. Technology paying for a drink was slow and sometimes did not even work which caused further delays at the bar itself. 4. If you class this size of ship against the likes of the Independance which has far more space and makes you feel like you can breath, this ship uses every spare inch of space, is the same tonnage as the Independance, but has nearly 1000 passengers more than the Indy then you can see my point. Personally there was too many passengers on this ship for the space available, and unfortunately I will not be sailing on the Quantum Class again. I would rather stick with the Freedom or Oasis class of ship. A cruise is also a personal experience and I feel this was lost on this trip and due to the number of passengers on board it certainly was NOT relaxing. In its favour was the class of the fittings and carpets which was sumptous and the 270 cafe was the best, but strangley the area is carpeted and passengers were dropping food and drinks everywhere which was ruining the carpet area? Windjammer was crazy and again due to the quantity of passengers onboard this was heralding loads of complaints from disgruntled passengers, who were eating breakfast in the corridor with plates on their knees! I am glad the Indy is back in Southampton, as I would not want to take a longer trip on this ship than is needed, as I think I would suffer with Cabin Fever and claustrophobia. Most of the staff were really good and the speciality dining was excellent. In fact the Chefs Table was one of the highlights of this cruise, and I am certainly glad I had prebooked most things before boarding. I did actually enjoy the weekend as a break ... but would I return on this class of ship again? the answer is not ... I would rather stick to other classes and my trial experience reached its objective without investing a considerable amount of money on a longer trip. Again ... Smoking in the Casino ruined any type of playing experience due to the terrible smell and I cannot understand the reasoning behind this, as smokers are in the minority on a ship now, and I have no intention of breathing in their fumes which must cost the the Cruise Line money now as I had no intention of staying in it. I am a RCL loyalist but I have a choice, and I am glad I have already booked the Harmony for my next cruise as a holiday is now a restricted choice for most people now, so booking the right one is critical. Read Less
Sail Date October 2015
Hi, so embarkation was great and quick and early we flew from Ireland on an 830am flight and was on the ship at 11am was super. Absolutely loved the electronic bands saved having to carry a card all the time Dinner was a let down ... Read More
Hi, so embarkation was great and quick and early we flew from Ireland on an 830am flight and was on the ship at 11am was super. Absolutely loved the electronic bands saved having to carry a card all the time Dinner was a let down every night, we did Dynamic Dining and was only 2 of us but no matter how many times I asked or tried different restaurants and different times we were never allowed share with others. We ate in Chic the first night and starters were cold and lettuce soggy like it had been sitting there all day. We ate in American Idol the 2nd night and again dinner was cold We ate in The Grande the 3rd night and it was just ok. Service was very bad all over ship compared to every other RC ship I have been on. Basically there was just not enough staff to cover all the people While the North Star and bumping cars looked fab the queues were v long all the time The cabin was fabulous. The internet package was great no restrictions Leaving ship was v quick and organised Though we had a drinks package every place we ordered a drink they charged us for it in error and we had to ring to get credited Read Less
Sail Date October 2015
Hi, so embarkation was great and quick and early we flew from Ireland on an 830am flight and was on the ship at 11am was super. Absolutely loved the electronic bands saved having to carry a card all the time Dinner was a let down ... Read More
Hi, so embarkation was great and quick and early we flew from Ireland on an 830am flight and was on the ship at 11am was super. Absolutely loved the electronic bands saved having to carry a card all the time Dinner was a let down every night, we did Dynamic Dining and was only 2 of us but no matter how many times I asked or tried different restaurants and different times we were never allowed share with others. We ate in Chic the first night and starters were cold and lettuce soggy like it had been sitting there all day. We ate in American Idol the 2nd night and again dinner was cold We ate in The Grande the 3rd night and it was just ok. Service was very bad all over ship compared to every other RC ship I have been on. Basically there was just not enough staff to cover all the people While the North Star and bumping cars looked fab the queues were v long all the time The cabin was fabulous. The internet package was great no restrictions Leaving ship was v quick and organised Though we had a drinks package every place we ordered a drink they charged us for it in error and we had to ring to get credited The spa was amazing and the treatments were super Read Less
Sail Date October 2015
Just to sample a mega ship, we booked the 3 day sampler cruise for my birthday. Embarkation was simplicity itself, formalities quickly competed , and we were on board by late morning , looking forward to all the well publicised innovative ... Read More
Just to sample a mega ship, we booked the 3 day sampler cruise for my birthday. Embarkation was simplicity itself, formalities quickly competed , and we were on board by late morning , looking forward to all the well publicised innovative features . As rooms were not quite ready, we went for lunch in the spacious Windjammer cafe which offered soups and good salad choices ,but ,for a non meat eater, was disappointed by merely one fish option, but there were many meat and spicy vegetarian choices. There were plenty of dessert options and a good range of fresh fruits. After lunch, we made our way to our cabin, a forward Deck 8 balcony, which to our delight was very sheltered ,being one of those with a circular opening. The cabin was long and narrow,but very pleasantly furnished and fitted , done in shades of cream and deep nautical blue. We found the bed to be comfortable, but would have preferred much softer pillow. The tv had very limited channel choice, and expensive pay for view films. We had , like most passengers , prebooked dining and activity choices, so looked forward to the I fly experience the following day. We explored the top decks , the pool deck and the public areas mid ships. We watched a few intrepid souls try out the flow rider, deciding against, and watched the giggling groups waiting their turn on the Ifly skydiving , which looked really exciting. There were few guests waiting,so we relived our childhood fairground memories and rode on the bumper cars, finding it strange that the whole thing was controlled and time limited to just 1 minute. Very disappointing! Late afternoon , the mandatory drills were conducted in several venues, and on leaving the showroom , we discovered one of this ship's major drawbacks... The lack of a large central atrium means that guests end up being funnelled through a much narrower space, passing shops. It felt like Oxford street on Saturdays . As we are Diamond members, we were delighted by the Diamond lounge, charming service, good canapé range and free flowing wines and cocktails. We were thrilled to realise that the welcoming Concierge had been on previous of our RCCL cruises. Dining that night was in the Chic dining room, with good menu choices, decent dishes , but dreadful hurried service, we felt as if they wanted to get us in and out in record time. The IFly experience was just as good as we'd expected it to be, with everything properly explained,competent friendly instructors and proper equipment provided. As it was a chilly day, we took the tram and then a stroll round busy Blankenberge, of course buying some of Belgium's wonderful chocolates , rather than take the train to Bruges. Back on board , we opted for taking a swim in the smallish indoor pool, but were put off somewhat by the children dive bombing from the top of the rails above. We dined in the Grande , finding it a lovely dining room with much better service, again , good menu choices and it was a delight to see so many guest had decided to make it a formal occasion. The show we enjoyed that night was a fabulous production of We Will Rock You, wonderfully staged and with outstanding female cast members . Later we watched in fascination as the Bionic bar mixed drinks, which seemed to take far, far longer than a real barman would, and few customers were buying! We decided on our last day that we just had to be brave and queue to ride on the North Star, but queuing for 90 mins is no joke in a cold breeze, and it was so unfair that so many large groups had one member " saving their place" , joining when texted. RCCL needs to address this issue , particularly on short cruises, and enable prebooking of a time slot. We enjoyed a short cruise on this mega ship,but would we repeat? No! Our impression was that the ship carries several hundred too many for the facilities to cope with, the lack of an atrium presents logistical problems, and the crowding need addressing . It will be interesting to read reviews from passengers who experience a rainy cruise. Read Less
Sail Date October 2015
First off Anthem was absolutely beautiful, everywhere I looked there was something amazing to see. I didn't particularly enjoy this cruise as much as others, mainly because I didn't think they had enough activities going on. ... Read More
First off Anthem was absolutely beautiful, everywhere I looked there was something amazing to see. I didn't particularly enjoy this cruise as much as others, mainly because I didn't think they had enough activities going on. Considering this was a showcase 3 night sampler I thought day entertainment was poor. This could also be due to me knowing what the usual entertainment is. Did the North Star as soon as they opened it at Southampton nice gimmick. We didn't manage to do roller booting as every-time we went were were told it was full, this was getting there as early as 15 minuets into the start. Eventually managed to get on the bumper cars on the last night. I really wanted to try Puzzle break but couldn't see this listed, went by a number of times and nobody was there until the last evening when the sign was out but the door was locked. I felt everybody wanted to do everything which was totally understandable but I don't think they put the activities on enough for the demand. Dining-didn't enjoy this, missed the the relaxed enjoyable atmosphere, I had pre-booked our times, got to each dining room 5 mins prior to time but then there was a long que, people that had turned up much earlier to their booking time was escorted in first, what is the purpose of asking people to book if they aren't working to the system. I felt very rushed at each restaurant Chic, American Icon and Silk. We were seated then with a few minuets we were asked for our meal choices. Also didn't appreciate the amount of times a manager would come by or stand by our table shouting down a phone. The waiters seemed to be rushing around.The relaxed atmosphere has been lost. Windjammer for breakfast, well what a stressful affair, quing around one station then having to join another que at another station to finish off your selection for breakfast. This wont stop me cruising on RCI but I think I will stick to the longer ones in the Caribbean, although I did do a 4 night on Independence a few years back to Ireland it was a different feel to this one. Also have to say the shows were amazing and my daughter really enjoyed them too. Was really impressed with the wi-fi, thank goodness to this as I think I may have had a bored teenager on my hands. Our room 9504 outside cabin under the bridge, lovely laid out room, a little larger than the usuals, loved the massive window with great views. Read Less
Sail Date October 2015
We arrived early at 10am and it was starting to get busy already. Parked at the terminal car park which was £49 for the 3 nights and worth the extra £10 instead of using the shuttle bus car park. Luggage was collected from our car and we ... Read More
We arrived early at 10am and it was starting to get busy already. Parked at the terminal car park which was £49 for the 3 nights and worth the extra £10 instead of using the shuttle bus car park. Luggage was collected from our car and we walked to the Ship which took 5 mins max. There were staff with iPad's checking people in at the door but we like many others, were just waved through to security and then held in an area before we got on the Ship. This new check-in process with the iPad's is a free for all. There is no real order or queue and the lady who checked us in had to go and get another iPad as it stopped working. Very annoying! Eventually we got on board. CABINS: We had 2 single balcony cabins on Deck 6. They were quite spacious and clean as they were still new. Lovely bathrooms, beds and dressing area. Only had a stool and no proper chair which was annoying. Balconies spacious with footrests. Unfortunately both our cabins had obstructed views (of the lifeboats and arms) but they were not sold to us as obstructed or partially obstructed so this was disappointing. Book deck 7 or above! Giant flat screen TV's which we didn't turn on until the last day when I discovered a channel which just flicks between cameras on the Ship and in the venues such as the North Star. I would recommend watching this just for a laugh. A handful of people knew where the cameras were as they waved. Be warned that you do need to pull the cabin doors shut or they do not close on their own. WOW wristbands handy for getting back in the cabin without looking through my bag for my card. Annoying having to have the card in the slot for the lights though. FOOD - generally good,not great. We ate breakfast in Cafe 270 which was just below us on decks 4/5 instead of trekking up to the Windjammer which was busy. OK if you just want cereal or indeed a sandwich for lunch. Tried Jamie's Italian one night and that was good, staff excellent but to be honest the free restaurants were just as good quality. The windjammer seemed to have the same food every day but it was OK. Once you got the hang of where everything was located it was OK but most people seemed a bit lost. There was a teenager on one of those awful hover board things which I am sure are banned but the staff seem to turn a blind eye to most things rather than enforce the rules. FUTURE CRUISE DESK - had decent onboard savings of a third off this time so we booked the maiden voyages on Ovation and Harmony for next April and May. Previously, the discounts were no better than we could get online. Other Ship facilities: All were very good in fairness. Flow rider, the Sky Diving, North Star, Bumper cars, games rooms, XBOX, sports court, etc. The North Star got very busy but we went up as soon as it opened the next day and only had to wait about 15 minutes. They make everyone step on scales to be weighed which seems a bit silly. I think the weight limit is 300lbs but surely they can see most people are less than half that! Perhaps it is just a reminder not to eat too much on the cruise! Great view up there - remember to wave to the camera for the cabin TV's. Bumper cars were awesome - my Dad loved them! As the sports court is also used for bumper cars, roller skating and other things, sessions were only 2 hours max and when busy you spent most of that time queuing. Unfortunately we didn't realise it was half term when we booked last April 2014 (neither did RC or the price would have been double I'm sure) so there were quite a few children about but most seemed well behaved. Shows were just OK, the one in the main theatre was about half hour too long. View ruined by a column in front of me so left early. Robot drinks maker never seemed to work. I haven't seen a review yet where they work! They were always on charge or being worked on. How long before this is replaced by another money spinning gimmick. INTERNET/ROYAL ID APP - Tried the Royal IQ app out on my iPhone and it worked well for booking shows. I thought I had pressed the wrong button as it had reserved us dinner on 2 nights in different venues. However, the cabin steward explained they do this automatically. I cancelled them anyway! Unless you purchase the $15 (£10) per day Wi-fi package, you need to put your iPhone on Airplane mode which means you cannot use it for call and texts etc. So I used to switch airplane mode off an on again as I refuse to pay that much for internet use and it's free in most of the ports anyway! Total chaos on the last evening with everyone trying to use up their on board credits. The shops were queueing all the way around to the tills and everyone was hot and bothered. I think some of the issue was due to the future cruise desk applying the on board credits when booking another cruise onto the current cruise! Not a good idea and RC should be ashamed of the shambles that ensued on the last night. For some reason we were not allowed to purchase alcohol and all purchases were subject to 20% VAT. I need to refresh myself on the rules as I thought they were duty free! PORTS: This was just a 3 night cruise so it was the 'usual' Zeebrugge and Le Harve. We took the little train car that was by the Ship in Le Harve around the town. We didn't go far as really just wanted to explore the new Ship and have been to these ports loads before. Plenty to do if you want to though. Tourist info all on shore. DISEMBARKATION They allocate you a time to depart and direct you to a lounge to wait to be called to exit. However, we just walked off straight from our cabin as we usually do with no issues. OVERALL- beautiful Ship, absolutely massive. People said on the forums and indeed on the Ship to us that Independence is better. We haven't yet been on Independence (will try next year) so cannot agree or disagree but the layout of some of the restaurants and areas near the front of the Ship does seem a bit messy. Having been on many other RC Ships, I can say it still has the same feel about it as those and it didn't feel much bigger at all compared to Explorer of the Seas which we went on earlier in the year (but that is also a big Ship). Read Less
Sail Date October 2015
One can see why RCL has a lot of loyal cruisers...lots of glitz and fun atmosphere. It appears the Diamond cruisers privilege include unlimited free alcohol from 5 pm to 8:30 pm. Many of the Diamond cruisers could be easily identified. It ... Read More
One can see why RCL has a lot of loyal cruisers...lots of glitz and fun atmosphere. It appears the Diamond cruisers privilege include unlimited free alcohol from 5 pm to 8:30 pm. Many of the Diamond cruisers could be easily identified. It appears non Diamond cruisers are paying for the alcohol for the Diamond holders. There are extra charges for many things (galley tour, sushi, arts and crafts, lobster at dinner, hamburgers) other cruise lines include as free. If the alcohol is limited to 2 drinks per Diamond person, the cost saving could be used to encourage other cruisers to sail with RCL. The promenade area made navigating the ship very easy. The promenade area was very crowded and it was difficulty to find space to sit and relax on evenings and sea days. On evenings with street parties the area is so crowded it is impossible to move around. The bay window in our cabin overlooks the promenade area was impressive. It was nice to have a window to people watch. The drawback of having a cabin facing the promenade is the music was loud and continued late at night and started early in the morning. Our ship had to miss the Israel port due to disturbances in Jerusalem. We were glad RCL was concerned for our safety. RCL gave us onboard credit for the inconvience but did non refund the port charges for the port. The cruise director gave a half hour port talk for all ports. The talk was a shallow sales talk on RCL shore excursions and nothing else. It would have been nice to learn about the area before we reached the port. Many of the cruise lines theme the movies and activities to the arrival port...not RCL. Other than announcing we were approaching Suez Canal and taking special equipment on board, there was no special presentation. The service in the dining room was outstanding. The food presentation was okay. The meat on the plate was plentiful and done well. The breads in the dining room was excellent. Desserts were ok but not special at all. Baked Alaskan was a fake...ice cream covered with egg white in a casserole dish. The food in the Windjammer was ok but the same stuff everyday. The breads and buns felt like day old and broke apart when you bite into it. The carved meats was excellent. There were no movies (except when CNN or BBC broadcast are not available) or tv channels available on the tv. Other nice touches missing are: bathrobes, chocolates, enrichment lectures, destination lectures. I can see why previous RCL cruisers organized events prior to boarding. Although the ship arrived a port later than planned, the disembarkment was a total mess. Our disembarking meeting place was the theatre which also held the passengers with RCL shore excursions. Independent passengers and shore excursions were all trying to leave at the same time. It took over an hour to leave the ship when your number was called. The Explorer is comparable to a Carnival...a party ship with lots of glitz and little substance. I would cruise RCL if... RCL sails to an iternery that is not offered by any other cruise line. Read Less
Sail Date October 2015
first the good: ship was clean , staff usually smiling and attentive, production shows very good. coffee/tea/hot cocoa available on 5th floor atrium ... Read More
first the good: ship was clean , staff usually smiling and attentive, production shows very good. coffee/tea/hot cocoa available on 5th floor atrium captain generally available around ship so...what's the beef ? the not-so-good:no commentary on decks--even thru suez canal !!! not enough lectures during day, same movies just rerun, how about more movies during day? activities starting at 10:30 pm, that's too late, how about 7-8 pm ? food quality slipping, creme broule was grainy, no lobster short hours in restaurants, buffet, even the soft-serve ice cream !! no info of any quality for ports of call, only excursion sales talk overall this cruise put RC behind Princess & HAL in quality. shame on them !! Read Less
Sail Date October 2015
We cruised from Barcelona to Singapore recently on Explorer. It is a really beautiful ship and we found the service on this ship to be very good. Embarkation and disembarkation went very smoothly. Although we did not get to Jerusalem ... Read More
We cruised from Barcelona to Singapore recently on Explorer. It is a really beautiful ship and we found the service on this ship to be very good. Embarkation and disembarkation went very smoothly. Although we did not get to Jerusalem because of the unrest and for which we were compensated by Royal Caribbean, we enjoyed the first sector of this cruise, Barcelona to Dubai, the most interesting, especially Petra, in Jordan. We did a private tour for this excursion with a group of 12 people, and enjoyed it very much. Sailing through the Suez was very interesting, particularly now that on certain sections it now has two way traffic. Embarkation on the second sector in Kuala Lumpur was very chaotic. All tours were assembled in the theatre, and it was almost impossible for people to get in to get their allocated numbers. Staff were not helpful and a lot of people were very upset. The food was of a reasonable standard. The restaurant staff and drink waiters gave very good service. The ship itself is very attractive, and the skating rink is an added bonus. We saw a most spectacular show there, the skaters were world class. The only negative I found on the ship was the lack of books in the library. For a ship of this size, it was certainly one of the poorest libraries I have seen on any ship. All in all, a good cruise. Lyn, Brisbane. Read Less
Sail Date October 2015
Was somewhat disappointed with this first cruise with RCI. However there were good points. I loved the ship and the cabin looking out onto the promenade was excellent. Staff were fabulous especially the stateroom attendant Jose. Boarding ... Read More
Was somewhat disappointed with this first cruise with RCI. However there were good points. I loved the ship and the cabin looking out onto the promenade was excellent. Staff were fabulous especially the stateroom attendant Jose. Boarding and disembarking were excellent. The itinerary was also good. However one of m my joys of previous cruises has been the food which has always been fantastic. This time it was very ordinary. Presentation was nowhere near the standards of previous experiences and of poor quality on a number of occasions. Bar prices were also on the expensive side with an 18% gratuity being added. They also add local vat when in port or up to 10 miles out. Have not noticed that with their cruise lines. I enjoyed the cruise but would have to think hard to choose RCI again. Read Less
Sail Date October 2015
Recently off a 12 night Vision Med. cruise leaving from Barcelona. Ports were Cannes, La Spezia, Rome, Athens, Santorini, Ephesus, Salerno. First, let me say we were VERY concerned about the Vision given the numerous negative reviews, ... Read More
Recently off a 12 night Vision Med. cruise leaving from Barcelona. Ports were Cannes, La Spezia, Rome, Athens, Santorini, Ephesus, Salerno. First, let me say we were VERY concerned about the Vision given the numerous negative reviews, especially under CC review section. If you, like us, are worried, let me tell you that you should fear not. I tend to be a blunt person, and have post good and bad reviews of ships. I.e., although I love cruising, I am not always a cheerleader, but try to give me personal fair assessment. I truly believe the Vision negative reviews are unjustified and as a seasoned cruiser, we really liked this ship. We liked the smaller ship size was nice and frankly, I felt like the staff were perhaps the best we ever encountered. The crew seemed to go out of their way with friendliness and fun activities, perhaps to make up for the fact this isn't the newest, shiniest ship in the fleet. As to complaints of constant up-selling, yes, there was some of that, but frankly it affected literally a few minutes of a 12 day cruise and was no worse than any other ship. No reason to complain, unless it ruins your cruise to have to say "no, thank you" once or twice a day. As an example of the great service, we were in a suite and on the first day the manager of our floor of cabins knocked, greeted us and asked if everything was good in the suite. He then routinely was seen in the hall and every time, with no notes, he called me by my name and if I was alone, asked how my husband was by name. I know that doesn't seem like much, but I thought it was impressive. Similarly our cabin steward was incredibly nice, always checking in on us. I was sick on the cruise with a cold and he was so sweet checking if I needed anything. Everywhere we went, crew greeted us with smiles. The batenders at R bar were fun and engaging and more than happy to serve us with a huge smile, even if we were using our free Diamond drinks. Kudos especially to the concierge, Patricia Dcosta. Get this..... She checked every day to make sure "her guests" made it back onboard in each port on time. She sat with various people in the lounge every night, constantly checking in on our days, asking if we needed anything, etc. she and the lounge bartender kept our drinks filled, remembered our favorites, and were warm and welcoming. Patricia was a gem... Best concierge we have had and we routinely sail in suites, so we have had several to compare her to. She commented she is not a morning person, but each day hops out of bed because she loves her guests so much! The ship itself is in great shape. I particularly liked the pool for some reason, with one deeper pool and one shallower lounging pool. I loved that there were lots of areas to kind of sit or lay in a few inches of water. Chairs were only an issue one day, when, due to high winds, they closed the upper deck, so loungers were only available on the actual pool deck. The solarium pool was nice too. There were a few glitches. First, I would say food in windjammer was repetitive and average. Maybe the ship size? MDR food was average at best. Mind you, we always found something to eat, but a few times (prime rib, way overdone shrimp) I didn't eat my meal because it simply wasn't good. We therefore ate at Chops twice, GT once, and Chefs Table once. I liked Chops a lot, even the new menu. I thought some of the apps were better than the old menu, especially the crab cake and scallops. The filet was awesome. GT was very good as well and empty so we felt like we had private dining! Chefs Table, honestly, was a let down. We have done it and loved it on other ships. On Vision, while the host/sommelier was nice, he didn't offer much info. And they served kind of lame wine (Kendell Jackson) compared to other prior experiences. On other ships we had unique, high end wines and lots of info on the wines, etc. further, the meal was just ok. As an example, the duck consumme was the same as in MDR. The main issue we had was our cabin, GS 8506. The cabin is lovely with newer furniture and carpet. It was in excellent shape (other than the makeup mirror which seems to have melted and doesn't light up and outlets which are weirdly worn out/loose and won't hold the prongs of hair dryer, etc). It is likely a bit smaller than GS in other classes, but the balcony was super with 2 chairs and table and 2 loungers! Awesome. The problem: NOISE! You can't hear your neighbors at all, but my gosh the noise from the windjammer was awful! Around 1 am they seem to clean and repair stuff. One night it was so bad, DH went to see what was up .... Fixing ice and drink machines. Then at almost exactly 3:15 am, the carts started rolling. Constant thumps and noises all day until midnight....awful. It sounded like riding a clinking, old wooden roller coaster. Some executive from RCI should try to sleep in that cabin just one night! Unfortunately, our flights over were severely delayed, so we were up about 30 hours, which led me to get a bad cold. It was likely worsened due to no sleep because of the noise in cabin. I tried earplugs and even brought a white noise machine, but the noise trumped those efforts. I stayed in the cabin a lot during sea days trying to rest and missed Athens because of my cold. :(. As to the rest of the ports, we had private guides in Cannes, Cinque Terre, Rome, Ephesus, and Salerno. Rented a car in Santorini. Our guides in Ephesus, Cinque Terre and Almafi coast were particularly awesome. If you are in the area, do try to do Cinque Terre. It was magical. The Almalfi coast is breathtaking. as a Catholic, Ephesus was really great and even better, we attended the papal audience and were blessed by Pope Francis before he came to the U.S. I would say Cannes was my least favorite stop, but still nice! Our weather was picture perfect!!! In sum, great ports, great weather, terrific ship and stellar service. Really great cruise! :D Read Less
Sail Date September 2015
From start to finish every second of the cruise was amazing. The technology brilliant, from spectacular shows, robot bars, and WOW bands (wrist bands which you used electronically to pay for items, get in and out of your stateroom). As a ... Read More
From start to finish every second of the cruise was amazing. The technology brilliant, from spectacular shows, robot bars, and WOW bands (wrist bands which you used electronically to pay for items, get in and out of your stateroom). As a wheelchair user the whole ship was accessible! All staff were so attentive to detail, polite and respectful (which is more than can be said about an American traveller who was rather rude to anyone he saw with a disability... ). The ports were stunning! Gibraltar, Rome, La Spezia/Pisa/Florence, Cadiz, Vigo, Lisbon, Marseille, Cartagena (in no order), Royal Caribbean had considered the time needed each port, and length of time sailing, and I must say the mix perfect! Many people on here were unhappy with Dynamic Dining, I loved it! All of the restaurants fabulous and unique, I had booked a number of evening, especially the Grand for dress up evenings. Other nights we arrived at our choice for that day, depending on what we fancied, and with new friends found onboard we were ushered in, no wait, the food fabulous. I was a bit put out when booking my next cruise and was asked at what time would I like to dine. Even so I'm sure the next cruise will be brilliant too, end of the day your cruise is what you make it, I cannot understand how anyone had anything at all to complain about. I highly recommend! Read Less
Sail Date September 2015
I have been on several RC cruises, and this has been the first time I left feeling disappointed. Dining Based on my experience, I would say avoid dynamic dining. We warily decided to try it on this cruise. Within two hours of ... Read More
I have been on several RC cruises, and this has been the first time I left feeling disappointed. Dining Based on my experience, I would say avoid dynamic dining. We warily decided to try it on this cruise. Within two hours of boarding we attempted to book our dining choices using the "iPad" terminals. We were extremely disappointed to find that the only dining time available on all three nights was 9:45pm, and that there was no availability at all for our first choice restaurant (The Grand) on any night. Being a Platinum Crown & Anchor member, I expressed my disappointment to the onboard C&A "Ambassador". Their response was to "note" my complaint, and tell me that they are not able to assist with restaurant queries. As an example of the service on day 1, having no choice but to dine late, we arrived at our restaurant as scheduled at 9:45pm. After another 15 minute wait, we were led to a table. Our waiter gave us a menu and then did not return for some time. I complained to a manager that we had been waiting almost half an hour since sitting down without anyone arriving to take our drink orders. Finally, our order was taken, but I was very surprised when the waiter came back five minutes later to tell us that the restaurant had run out of Diet Coke - a first for me. More generally, the dining experience does not rival the older ships (especially Independence of the Seas) at all. Having multiple main dining rooms on one ship means you lose the sense of scale and uniqueness found in the "signature" dining room on older ships. Little things like the waiter offering a choice of breads have also been removed, lowering the feeling of quality. Instead, we received a basked of plain bread at each meal. The Windjammer also seemed much busier than on older ships. Almost every time we visited, we needed to circle the restaurant for up to half an hour before finding a table. We then had to queue for significant lengths of time at the most popular food stations, and often when getting to the front found that popular options were empty and needed replenishment from the kitchens. Over and over on every day, the manager would keep announcing that as the Windjammer was so busy, customers should leave as soon as they finished their food to make room for others. This just added to the level of stress when dining. Inclusive room service was also a nice feature on earlier cruises - on this ship, extra payment is required for the majority of options. Onboard activities Again we were disappointed in comparison to previous cruises, due to the perceived number of guests relative to the availability of activities. An example - we tried to attend the pub quiz but it was so full we had to leave. Learning from that experience, we arrived half an hour early for the music quiz on another day. Again, no seats were available, so we were forced (along with other guests) to sit on the floor to participate. The "observation pod" was a good experience, but again required us to queue for a long time to experience it. Staff service The staff seemed to be much busier than on earlier cruises, and this was reflected in the service. As an example, on our last RC cruise our waiter would always have brief conversations with us in the evening, and on a couple of occasions when we struggled to decide on a menu choice, surprised us by bringing the alternative option on a small plate as well our first choice. On this cruise, the waiters seemed extremely busy, and only concerned with taking our order as quickly as possible. Another example - on the final night, I needed to visit guest services as an incorrect charge had been added to my bill. I wanted to query this when I got home, but the onboard system states that all queries must be raised before we left the ship. There was a very long queue at guest services (taking almost an hour for me to be served), and only one member of staff working. Other customers were getting extremely angry with the wait and approaching the desk - the only response by the staff member was to tell them they needed to get back in line or come back tomorrow as no other staff were available. Given the early departure, this is impossible for many customers, and I would have expected RC to anticipate multiple account queries on the final night. Read Less
Sail Date August 2015
This is a great ship badly let down by poor guest relations. Their were 3 desks open for 4180 guests. The queues were so long that we gave up on 3 occasions and when you finally get to the desk the staffs attitudes were polite and their ... Read More
This is a great ship badly let down by poor guest relations. Their were 3 desks open for 4180 guests. The queues were so long that we gave up on 3 occasions and when you finally get to the desk the staffs attitudes were polite and their answers ineffective. The attractions on board are excellent but the queues so long you give up and on 2 occasions we were in lines for over an hour that were cut and we could not get on the attractions. The Windjammer facility for eating was fabulous food but the search for a table was useless passengers do not want to give them up. We had 2 twelve year old grandchildren with us and one day after looking for a table for 20 minutes dumped our food and went for a burger outside having to sit on chairbeds. Could get bookings in restaurants or shows because they were overbooked, We have done many cruises with Royal Caribbean but they are more concerened with taking your money than looking after you. We are diamond members and will now no longer cruise with them after this experience, its a great shame as we prefer to be positive and not negative but facts are facts, many travellers were complaining also, Read Less
Sail Date August 2015
We have sailed many times now with Royal Caribbean, however this time we took our Son, Daughter-in-law and their 2 children for their 1st cruise experience. Although check in had a technical glitch very early on departure day, this took ... Read More
We have sailed many times now with Royal Caribbean, however this time we took our Son, Daughter-in-law and their 2 children for their 1st cruise experience. Although check in had a technical glitch very early on departure day, this took very little time for them to sort it out and were still on by 10-45am. Food; considering there were 6 of us we never had a problem in finding a table in the Windjammer, the food was very varied at Breakfast, Lunch and Dinner meal times, no problem with quantity or quality at this venue. We also used the 270 venue for lunch which was fantastic, only wish we had used this earlier on the trip. The venue itself is very airy and open planned, with very good views at the rear of the ship. Also used the Silk restaurant for evening dinner, they made us and the children feel very welcome, the food itself was lovely only downside for us it felt perhaps a little rushed. On the morning of departure we used the American Icon restaurant, and all I can say is wish we had used this before as well, fantastic. Rooms; Inside stateroom with virtual balcony a 1st for us, and a new concept on cruising. This made the room feel quite airy, and not in the least claustrophobic as I felt it may have been. Entertainment; Cant say too much about this except WOW! If you are going on this Ship make sure you see "Spectra's Cabaret" absolutely brilliant. It is worth booking in advance for shows, activities and dining to ensure you are not disappointed. Great ship for Family groups, do not expect it to be quiet for Adults only, so may not suit all. Read Less
Sail Date August 2015
I am one of the few people who does not have many negative things to say about anthem. My wife and I are emerald members of the crown and anchor society so have done several RCL cruises. We took our best friends who had never cruised ... Read More
I am one of the few people who does not have many negative things to say about anthem. My wife and I are emerald members of the crown and anchor society so have done several RCL cruises. We took our best friends who had never cruised before so were worried after reading all of the bad reviews. Boarding was quick even though they had problems with computer. It took about 40 minutes and we were on the ship and what a ship she is. Nothing like any other RCL ship we have been on. We had the basic drinks package as did many others and yes there were several merry people but at no stage did we think it was like 'butlins'. I am not sure why people use it as a comparison. The food in the windjammer, the American icon grill, Silk and Devanly Secadence was spot on. As was the café 270. We saw 'We will rock you' and 'spectras caberet' & we thought both were fantastic. Staff were friendly but I do agree that getting a drink took longer than we have normally experienced. We noticed that there were not many waiters walking around to serve you but it did not cause a problem. The staterooms were beautiful and had plenty of storage for a longer cruise. we went in the pod which was good but we were in port and it was raining so not the best time to ride it. We also did the 'I fly' which was amazing and the guys who work there were great. leaving the ship was also painless, it took about 10 minutes and were off. All in all we had a fantastic weekend on Anthem as did our friends. The weather was rubbish but we had plenty to keep us occupied. It's a shame I worried about so much before we went as I did not experience any of the negative things other reveiwers have mentioned. Read Less
Sail Date August 2015
I have sailed with RC twice before and with Norwegian the week before this taster cruise. Managed to book 2 Obstructed Balcony Cabins (DO) at a great price, 6 months before departure. Travelled with 2 daughters (11 and 13) and mom. ... Read More
I have sailed with RC twice before and with Norwegian the week before this taster cruise. Managed to book 2 Obstructed Balcony Cabins (DO) at a great price, 6 months before departure. Travelled with 2 daughters (11 and 13) and mom. Parked less than 5 minutes walk from ship where staff took care of our luggage. We arrived quite late (2.45pm), but as I had already uploaded our Sea Pass pictures during online check in, we skipped the queue and just passed security to board the ship. We found our Sea Passes in an envelope outside our cabin and WOWBand were inside the cabins. Both cabins were large with double/twin beds plus a sofa. Nice decor and shower was a good size. Plenty of wardrobe space, draws, desk had 1 x Europe Plug Port, 2 x US Plug Ports plus 2 USB Ports, ideal for phones and tablets. We had a wonderful Stateroom Attendant (Agus) who always found time to have a chat with us. We had already booked our activities, entertainment and dining options as soon as they became available online. We were on one of the 1st sessions on RipCord by iFly - must do and for any age! There was a standby queue for anyone without a booking. We also found time to try the Bumper Cars, Trapeze, North Star and FlowRider (wristband needed for latter). Spectre's Cabaret was amazing in the wonderful Two70 venue - very open and spacious. We Will Rock You was a great show, standard on par with West End shows. We had booked American Icon Grill, The Grande and Silk in advance with our preferred times and had no problem changing Silk to an earlier time slot on the last evening. Food was best in Silk and the service we received was very good overall. We were given some On Board Credit at time of booking, which did not show up on our cabin account. Went to Guest Services around 9.30pm (only 2 guests in front of me) and it was rectified the next morning. At other times I did see big queues as mentioned by other reviewers. Ports of Call: Zeebrugge (for Bruges) and Le Havre. Zeebrugge - Get the free shuttle bus from ship to port gate, wait for taxi, €50 fixed price to Bruges. Managed to get a 7 seater and shared with a couple from the ship. We split the cost. Advise to prebook return taxi with same taxi driver or ask them for a number to call. Le Havre - Stayed on ship to use the facilities and I've already been to Le Havre last year. Not much to do there. If you have time, prebook everything as soon as possible like we did. Everything went smoothly for us. Also download the Royal IQ App onto smartphones/tablets to access Ship information (using RoyalWifi - free on board) and details of all your booked restaurants, activities and shows as well as cabin account. Overall we had a fantastic time on Anthem of The Seas and would book a longer duration next time. The kids managed to try most things they wanted to. Loved all the Technology on board. Ship was very stable even during a light storm on 1st night. We're hoping to try Harmony of The Seas or Ovation of The Seas next year. Read Less
Sail Date August 2015
When we arrived at ship, embarkation was shambles, took 1 and a half hours. The ship looked lovely but ipad booking of resturants always said all resturants were full, apparently ship was 500 staff short, service was very poor and most of ... Read More
When we arrived at ship, embarkation was shambles, took 1 and a half hours. The ship looked lovely but ipad booking of resturants always said all resturants were full, apparently ship was 500 staff short, service was very poor and most of staff seemed like they didnt want to be there, espically eastern european ones. Carribean and filipino ones were only ones happy and helpful. Even food was nowhere near as good as my last two yearly cruises on independence of the sea. Everyone we spoke to that had been on IOTS prefferred it, only thing that was better was the entertainment and look of ship. There were however no parades, no ice skating shows. You will not get any sleep on the ship as toilet system makes very loud noises when anyone from other cabins flush tjheir toilets during the night. Im sure they tested this ship on the english as if this ship had gone to america, they wouldve sued Royal Carribean. Read Less
Sail Date August 2015
After cruising with P&O last year we thought we would try RC. I travelled with my partner and my son. We are in our forties. We were given an ocean view stateroom and although clean it was tiny! From day one we realised the ... Read More
After cruising with P&O last year we thought we would try RC. I travelled with my partner and my son. We are in our forties. We were given an ocean view stateroom and although clean it was tiny! From day one we realised the windjammer (more like the limb jammer) was a nightmare! Food was awful, people don't wait in line, no seats, basically chaos! I got breakfast one morning and walked round for twenty minutes with my son before a place became available! It was cold by the time I sat down! I was ranting as I was walking around but no staff offered to help us find a seat!! Main dining room the food was better but still not P&O standard and we were forced to pay for speciality restaurants to get decent food! If you want a sun lounger forget it unless you get up at 7 am and put a towel on it! I swear there is not one lounger available some days and they are not occupied by humans just towels or books! 50% are unoccupied but RC do not remove the towels and let people abuse it!!! They are constantly on the sell and even the captain mentions what items are on sale on his mid day reports! Must get commission! Don't buy an invicta watch with 75% off because even with this discount they are cheaper on Amazon! Entertainment is rubbish apart from the comedians and all the entertainment staff can think of in bars is quizzes or karaoke to which u will not get a seat unless u arrive an hour before Kids everywhere but in RCs defence it is summer holidays but there is no room to breath on this ship!!! There is meant to be a adult only pool but RC do not police it and it's full of teenagers on sea days! The poor underpaid staff are great, work hard and are friendly and cruise director Tim is good. Excursions are good but expensive! Found this ship moves a lot more than Azura but it is an older ship so probably to be expected. If I cruise again I'll be going back to P&O as until I went on this cruise I didn't realise how spoilt we were! Read Less
Sail Date August 2015
If you like crowds and queues, bland pre-cooked food, a huge lack of open spaces, having to get up at 7.30 just to get a bed, even on the upper deck, then this is the cruise for you! Sail from Southampton to guarantee a nice mix of ... Read More
If you like crowds and queues, bland pre-cooked food, a huge lack of open spaces, having to get up at 7.30 just to get a bed, even on the upper deck, then this is the cruise for you! Sail from Southampton to guarantee a nice mix of football loving chavs. If you have kids then they won't be able to even get near the pool on sea days or when the football is put on (full volume). One of the positives was that apparently 40 people got kicked off our ship at various ports due to 'unruly' behaviour including (rumour has it) two Scottish women who ended up in a fight, involving a glass at the the Windjammer over a plate of chips. CHIPS! Lol. For kids though it's a great ship as they have loads to do, and are very safe onboard. Be careful with the WOW Bands though as, although Guest Services will agree to put a limit on the band for your kids to use each day in the Arcade, it doesn't actually work so some people we met onboard had $500 Arcade bills at the end of the cruise! For adults if you like to sit outside in the evenings and have a drink to watch the sunset, well it's just not going to happen on this ship. The pool area is so overcrowded, it's like Butlins at sea. A joke on such a huge ship to have such a small pool and so few sunbeds! As for food, we booked a speciality restaurant most night's but got so sick of the warmed up, pre-cooked food that we cancelled a couple to just eat in the Windjammer, which was ok but nothing special. Breakfast was a whole different story here, no tables, sloppy food, lack of staff so when you did eventually find a table it was full of everyone else's dirty plates! We found breakfast in Chic was much better and the staff very Freindly. Jamie's was good, The Grand also good, Chops Grill good but limiting menu after 3 visits, but it is the best food on the ship. Chefs Table was a real let down for the price. We cancelled our second reservation after our first experience. Chic was pre-cooked food, tasting like a ready meal and the staff were dreadful. The Japanese restaurant however did very good fresh sushi! On a positive the cabin was very good, with plenty of storage and was very clean. Most people we spoke to didn't like the ship at all, and even though we all made the most of our holiday and had a great time, were quite glad to get off. Read Less
Sail Date August 2015
If you have a young family or looking for a completely relaxing vacation them I would stay away. Book a villa with a pool and chill out! I have travelled with RCI before and loved it but this year was defiantly a let down. Apart from my ... Read More
If you have a young family or looking for a completely relaxing vacation them I would stay away. Book a villa with a pool and chill out! I have travelled with RCI before and loved it but this year was defiantly a let down. Apart from my young girls getting dived bombed, sworn at and hurt by marauding teenagers, (Security was non existent and guest services couldn't care less), the overall experience was poor. Yes there are some wonderful thing's on board but my family /vacation time is precious and i cant afford to waste it. You cant relax and sunbathe, because there aren't enough sunbeds. you cant watch your small children in the pool because you cant get close to it. I came back and immediately booked a week by the pool to get over it! RCI has defiantly lost the magic - i agree with the a previous review - Butlins at sea! Bobby Davro on the last night was the final nail. i thought we left that kind of humour back in the 1980's - who are they going to book next time Roy Chubby Brown? Read Less
Sail Date August 2015
As a Diamond member who is loyal to RCI I was expecting great things from this ship, however, I was very disappointed. Positives - lovely interior, great balcony cabin, some good service in restaurants such as Jamie's and Chic. ... Read More
As a Diamond member who is loyal to RCI I was expecting great things from this ship, however, I was very disappointed. Positives - lovely interior, great balcony cabin, some good service in restaurants such as Jamie's and Chic. Entertainment was fantastic. Negatives - Children ran riot throughout the ship. Leaving plates in lifts, congregating in stairways. The 1am curfew was not enforced. Restaurants - service in American Icon was terrible. The waiter barely spoke to us and our food was so rushed it felt like it was practicly thrown on the table. Reserving of sun beds - this is a major problem. I had to get up at 7am to have any chance of getting a sun bed. I watched couples argue over them as staff watched and did nothing about it. Technology - the app did not work most of the time. The internet was fast when it worked but this was not vey reliable . They did refund my costs. Diamond lounge - Again kids were being allowed in there which has never been the case on other ships! Overall - This ship has potential to be good, however, the RCI policies need to be consistently applied by staff which in this case they are not. Read Less
Sail Date August 2015
Firstly can't understand all the negative views, this is a great ship and if it returns to Europe again would really be happy to do it again.embarkation was quick and easy, ship is big with plenty to do on it, outdoor pool was far to ... Read More
Firstly can't understand all the negative views, this is a great ship and if it returns to Europe again would really be happy to do it again.embarkation was quick and easy, ship is big with plenty to do on it, outdoor pool was far to small for the size of the ship that would be my main negative, would like to see pool staff do regular checks to make sure people were not breaking rules on reserving deck chairs around the pool and not returning for hours unfortunately I did notice this happening on occasions, service around the ship was excellent, plenty to do on board, only got off once in Palma de Majorca went to the water park which was great, dining was very good favourite places windjammer which was very good and well as the service although does get very busy at breakfast although never had to wait to long for a table. Also enjoyed sorrentos pizza and Jonny rockets, and two seventy for snacks would have been nice if there had have been and ice cream palor like on liberty of the seas my niece (12) was disappointed at this,shopping on board was not very good, we will rock you was great. Loved the sea plex centre differed things scheduled at different times during the day, would have been good to see more pool side entertainment as on other ships although there was movies although was disappointed by movie choices getting of the ship at the end of cruise was great took advantage of late departure programme To summerise this is a fun ship which is aimed at family's and really enjoyed the experience decor around the ship is amazing Read Less
Sail Date August 2015
We chose this cruise so our 18 year old son could join us, and yes there were children on board because it was school holidays!!! The children we saw were well behaved, and having a great time with their families. Royal Caribbeans policy ... Read More
We chose this cruise so our 18 year old son could join us, and yes there were children on board because it was school holidays!!! The children we saw were well behaved, and having a great time with their families. Royal Caribbeans policy of no children in the nightclub after 10 pm works a treat (P&O take note!!) the staff on board went out of their way to be friendly. The entertainment team were energetic in encouraging people to join in. We ate in the main dining room on 'my time' dining most evenings, and it was very well organised (P&O take note!!!) Plenty of food choices and wine was served promptly. Perhaps Royal Caribbean should enforce the sun bed policy a little more sharply, but I only really had a problem on one of the days. We danced the last bit of the night away most evenings in Dizzys with some lovely people. It had a great party atmosphere. Never a problem with any of the lifts ( P&O take note!!) And plenty of stairs to get around. Our stateroom was kept immaculate even with a teenager in the room, so ' thank you' Lewis. We were worried about disembarking the ship as we had a train to catch, but there was absolutely nothing to worry about, we followed the instructions and walked straight off the boat (P&O take note!!) We would recommended this boat and itinery to anyone who enjoys having fun, chatting to new people and an itinery where you don't have to rise until midday!! Keep up the good work Royal Caribbean. Read Less
Sail Date July 2015
The itinerary of this cruise was excellent with only one day at sea. Now to the part that explains why my rating was only 3 stars. The food in the dining room and the Windjammer were adequate at best. Please don't order a steak ... Read More
The itinerary of this cruise was excellent with only one day at sea. Now to the part that explains why my rating was only 3 stars. The food in the dining room and the Windjammer were adequate at best. Please don't order a steak in the dining room because honestly it was the worst quality of meat I have seen. I actually tried ordering it twice with the same results. Sorry Royal but true. We always made sure we had a big breakfast in the morning as the omelette maker was very good. Even the salmon was tasteless and not liked by the others at our table. On our flight home the airline food was superior. Service in both the dining room and Windjammer was excellent, especially with the quality of the food being the way it was. We went on 5 excursions provided by Royal Caribbean and they were okay, except one. We went on 4 excursions with an outside company (Alla) and they were considerably less money and better quality. Nightly shows were good. Required gratuity, per person, was recently raised from $12.00 per day to $12.95. I surely don't mind tipping but this amount seemed a little steep for this cruise. The cruise before this was with Princess and was head over heals better. I would think twice before booking my next cruise with Royal Caribbean. Read Less
Sail Date July 2015
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