It was very much regretted that all the great moments we had enjoyed so much on board was ended with poorly managed disembarkation process. During the chaos, all the crews were too busy with incoming guests and not caring the outgoing guests properly and not even informing the outgoing guests what really happened rather than keep them waiting in a long line . We were forced to get out from the ...
We flew from Singapore to Dubai to join the ship for a long anticipated vacation on a WOW mega ship.
Embarkation in Dubai cruise centre was chaotic from the start. There was not sufficient staff on the ground to guide passengers through. We checked in online, printed all the required documents (sail passes, luggage tags, etc), yet we spent about 20-30mins trying to get registered at the cruise ...
We spent 29 nights in Quantum, sailing from New York to Dubai on the first two legs of her repositioning from the US to China. I’ve waited a month to write this review, in order to try and give as balanced a view as possible.
Embarkation: Embarkation in New York was particularly well handled. Queues were short, and the staff handling the throng were helpful and friendly.
Cabin: Our balcony ...
We booked this cruise for the itinerary and enjoyed that. We flew to Shanghai the night before and stayed at the airport hotel. Slight problem checking in but it was fine for 1 night. The ship is showing it's age and could use some sprucing up. The crew were preparing to leave the ship as their contracts were all up and a new crew was boarding in Singapore. The "old" crew was selected for oriental ...