1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews

53 Royal Caribbean Vancouver Cruise Reviews

Overall, the trip was great. I'm going to talk less about the excursions (which was awesome), and more about the ship. The cabin was nice. Super small, even for a single person. I had a balcony which was nice as I was able to sleep ... Read More
Overall, the trip was great. I'm going to talk less about the excursions (which was awesome), and more about the ship. The cabin was nice. Super small, even for a single person. I had a balcony which was nice as I was able to sleep with the door open for some nice Alaskan air. Service on the ship was spectacular as well. Big shoutout to Vasile (guest services) and the bartenders at Quill and Compass. The gym was old, and dated - some of that equipment could use some attention. From the outside, the ship appeared to be pretty dated. There were visible signs of rust, age... But that's to be expected with a ship quickly approaching 20 years old My biggest gripes with the ship are the following: One - It is impossible to find nutritional information anywhere. I am actively counting calories and macro-nutrients in an effort to lose weight. It is very frustrating not being able to even hazard a guess with some of these meals that were served in the buffet lines. As more and more people are doing specialized diets (paleo, keto, low/high carb, etc), it would be nice to know what we're working with. Two - The late-night entertainment was awful outside of Jack the guitar player. As a single male in his late 20s old traveling with older family, there was not much that catered to my age range that was well attended. I went up to the "nightclub" each night around 11 PM, and there was never anyone else up there. Additionally, the DJ "Bam" appeared to just turn on some Spotify playlist and walk away from his computer for what appeared to be 25-30 minutes at a time. No real mixing or DJing was happening. Maybe that's just my experience being young on an Alaskan cruise. Overall I had a great time. My trip was largely "saved" by the excursions I participated in. The ship-experience left a lot to be desired. I ended up spending most of my time on-board clicking the 'activities right now' button on the screen hoping to find something free that was enjoyable. Read Less
Sail Date June 2019
Ship The Radiance of the Seas is one of the older ships of the Royal Carribean fleet. The condition was good, but the equipment definitely did not meet the standards expected today. Embarking or disembarking worked smoothly. However, we ... Read More
Ship The Radiance of the Seas is one of the older ships of the Royal Carribean fleet. The condition was good, but the equipment definitely did not meet the standards expected today. Embarking or disembarking worked smoothly. However, we had expected a better service as guests of the suites. Cabin We had booked an Owner Suite. It was very spacious with space. The balcony was a bit small. The bathroom was big and beside a shower there was also a bathtub. Concierge Club Suites guests and very loyal Royal customers were allowed to go to the Concierge Club. There were small snacks and free drinks (soft drinks, water, wine, beer and some drinks) from 16.00 o'clock. Dining We had the greatest expectations concerning the dining. We heard so many good things from Royal and could hardly wait. But our expectations were disappointed. The food never came close to the good quality of the Princess or Hurtigruten shipping company. Entertainment We're not the party people, and we've mostly abandoned here. Service Compared to other shipping companies, the service was "ok", but not as good as suggested by other guests. As a suite guest we were rather disappointed. Ports and Excursions In comparison to other cruises we have booked all excursions through the shipping company. These were more or less well organized, but simply a mass check-in, although they used the more expensive offer. The train trip to the White Pass is very recommendable, even if it is not a mass service. Here you will also find two videos on our YouTube channel "Swisstravellerslife". Read Less
Sail Date May 2019
We chose this cruise because it was a one way inside passage which meant more time in each port. This was important because the ship doesn't have much to offer in terms of entertainment. We are east coast (4 hours difference) and they ... Read More
We chose this cruise because it was a one way inside passage which meant more time in each port. This was important because the ship doesn't have much to offer in terms of entertainment. We are east coast (4 hours difference) and they frequently wouldn't start activities/entertainment until 10pm (2 am east coast time). When we did go, the shows were nowhere near the quality of the large Caribbean ships. That being said, the food was decent (excellent in the specialty restaurants) and the landscape views were intoxicating. Think of the ship as a nice resort, you eat, sleep, and relax there, but go somewhere else for your entertainment. The long port times (8 to 12 hrs) allowed us to do an excursion and still have plenty of time to explore the towns and have lunch or dinner in a nice restaurant before boarding the ship. We also booked a land tour with RC that continued on to Denali and finished with a train ride back to Anchorage for our flight home. The land tour was so well handled that I was able to turn off my brain and just enjoy myself which is rare for me. Patricia, our tour director was very knowledgeable and easy to talk to. She and our driver Pineck made sure everything went off without a hitch. Keys were handed to us right off the bus so no check in hassles. Luggage was waiting in the room and taken back to the bus magically. optional excursions were handled thru Patricia and there were no unpleasant surprises. This was our first group tour and I would definitely do it again. Read Less
Sail Date May 2019
This was our second trip on this same ship and route, this time we brought the family. We decided on this ship because we had such a wonderful experience the first time. I read the reviews previous to our departure and was a bit worried as ... Read More
This was our second trip on this same ship and route, this time we brought the family. We decided on this ship because we had such a wonderful experience the first time. I read the reviews previous to our departure and was a bit worried as the negative reviews listed the age of the ship and rude staff. However, my wife convinced me to just focus on the great time we had in 2016 and the pure joy our kids (13/17) would have going on their first cruise. We were pleasantly surprised when we boarded and our room was no disappointment. We also enjoyed the many staff who made sure we had everything we needed. The problem primarily focused on the lack of security or rules enforcement throughout the week. There are designated smoking areas at various locals about the ship but it seemed those patrons that chose to smoke took liberty as where they smoked...which was about anywhere. Every single night we smelled smoke from the staircases and when I did finally complain, I was told the wind was at fault for carrying the smoke. We did not have this issue in 2016 and I'm pretty sure the wind blew then too! While the itinerary sheet reflects a $250 fine for those breaking the smoking rule, no one seemed to have concern for that regulation being enforced. One morning later in the week we even smelled marijuana from our balcony. I'm an easy going redneck and enjoying the break from our Oklahoma allergies was a welcomed thought if not for the nasty cigarette smoke. You couldn't leave the main dining hall without getting blasted by the smoke. Another issue was the change in dining experience. We had no issues during our 2016 cruise but they evidently changed the format. We were faced with long lines at each meal and DO NOT expect very many diners actually dressing up during the established formal nights. While signs list no flip flops, tank tops or ball caps, we had just that very thing seated next to us. Now don't get me wrong, I'm not a big fan of the dressy lifestyle nor was my 13 year old, but we did just that for my wife and it was more than annoying that I had to suffer through a dinner jacket and tie next to bubba in a glorified wife beater! The Windjammer cafe was also habitually crowded as well and we always had to take our plates to a different dining ara just to get a place to sit. Another sign that was liberally ignored was the use of the billiards tables. My eldest and I wished to play and walked to the tables several times each day, not one time did we find them available because there were small children camped out with no adults in sight. The one time we decided to wait, we leaned up next to the "Adults Only" signage and waited for their 45 minute game to end. The issue with unsupervised kids did not end there, we felt we were on a Disney Cruise due to the number of unsupervised kids running about. While some were well behaved, there were plenty that raced down halls, knocked on doors and just created havoc for some people. And lastly, the daily itinerary lists "Saving of seats is strictly prohibited and will be enforced" in reference to the theater, but this was absolutely not enforced and staff regularly walked by rows that were covered by various jackets, shoes, and other personal effects that cruisers placed ahead of time to secure their spot. This was ultimately disappointing to me though by boys had a wonderful experience. I can appreciate the reference to being a "Crown and Anchor Society club" member but I am not sure of the benefits other than a little quicker check in process. I found out that while there are a few perks (less so than in 2016), one has to actually notify the staff upon making a purchase to receive the benefit. You'd think maybe the sea pass card would be colored or possibly reflect that the holder was a C&A Society member so we wouldn't have to beg for the limited perk. One such perk change was the fact that we used to get a $5 credit in the casino but that was changed to one spin! Whew! Game changer! Read Less
Sail Date July 2018
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we ... Read More
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we got on the boat, the vibe was just... different. Staff does NOT seem to enjoy their jobs. The ship is smaller and older, which we knew already, but the problem is that it gets treated like a second class ship. Dinner in the main dining room took 70 minutes to come out the first night. Understandable, so that wasn’t a big deal. But then the annoyances started adding up. Dishes in the Solarium piled up. Loud construction in the solarium on the first sea day- again, maybe unavoidable but still annoying. Food was nothing to write home about- far below quality we had had on Freedom and Oasis class. Service was hit or miss. When we mentioned some of these issues, they were very nice and attentive, but outside of that, many staff members were very standoffish and seemingly annoyed at serving food, drinks, and counters. There was also not much to do on the ship. It was definitely geared towards an older crowd and lacking in activities and amenities. It was very disappointing overall for the quality we had come to expect. If you want to go to Alaska I highly recommend the Northbound itinerary- it was GORGEOUS! But if you can find it on a different cruise line, that would be a better choice than sailing Radiance of the Seas. Read Less
Sail Date June 2018
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, ... Read More
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, this is a welcomed accommodation ~ Thank you so much for that! (2) The Service in the Dining Room and the Windjammer were top notch, as always! (3) Our cabin was cleaned thoroughly twice a day by our wonderful Room Attendant! (4) The OUTSIDE entertainment was very good: 2 great singers, 2 good comedians, and 1 very good ventriloquist. THE BAD: Everything else! (1) The Cruise Director (and his wife, the Assistant) were unlike many we've had on other cruises. On our seven previous cruises, we would often see our Cruise Director several times on the pool deck; my husband and I spend the majority of our daytime hours there and we never saw either John, nor Katrina, there. Basically saw them introduce the evening shows, and rarely anytime else. The one time we did see John and apprised him of a disembarking concern, he would not accept that there was an important lack of information (a photo ID must accompany you off the ship along with your Sea Pass Card and Tender Ticket) being included during the Tender Ticket announcements, as well as on that day's Daily Compass. When I told John this, he would not accept the fact that the Tender Ticket #4 announcement was the FIRST time it was mentioned that a photo ID was also needed. He kept telling me I was incorrect. I don't have a problem with people making mistakes; it happens. But I do take offense when people cannot accept that they have made a mistake. However, since ALL of the announcements from that moment on emphasized that everyone MUST have a photo ID, along with their Tender Ticket and Sea Pass Card, as well as non-tender days all MUST have a Photo ID along with their Sea Pass Card, I'm guessing that was his way of acknowledging their omission of the Photo ID information. A simple, "Oh wow, I'm sorry we failed to include that information and thank you for bring that to my attention" would have been the correct thing for him to do! (2) Early on Day 3 of an 11-Day Cruise, I asked the excursion desk about disembarking on the individual islands. I was told the exact opposite: was told we dock in Maui, tender in Hilo, dock in Kona, and tender in Kauai. I wrote it down so I would remember. The day before getting to Maui there was much confusion on the pool deck amongst the passengers: some said the info I had was correct and others had the opposite. Turns out I'd been given the wrong information. For one who books their own excursions, this was important information that was given incorrectly to many passengers. I was also told on Day 3 that neither the excursion rep I spoke with, nor the 2 other ones she was working with had ever been to Hawaii, therefore she was unable to answer any questions regarding the islands. Still, since they were booking excursions for some of the passengers, not knowing which island we dock at and which islands we tender to is ridiculous! (3) Speaking of excursions, if you don't book your excursions with RC, you are treated like 2nd class passengers. I take offense to this as I pay just as much to cruise as those booking RC excursions and ALL passengers who have early morning excursions should be given priority disembarking. The first day in Maui, we were given Tender Ticket #7 and waited over 2 hours to finally get off the ship - this is unacceptable! (4) The bartenders were hit or miss. Some were overly gracious, while others rarely smiled and acted like you were bothering them. Thank you to those bartenders who were cordial and fun to speak with! (5) Our previous cruises had midnight buffets, pool deck BBQ's and Ice Sculpting demonstrations. Personally, I've always thought the midnight buffets were unnecessary as many were too overstuffed to enjoy eating; but the beauty of the midnight buffets were wonderful. I still don't think they are necessary and not upset they don't have them anymore. However, we have had pool deck BBQ's on shorter cruises in the past, as well as Ice Sculpting. Except for a "Sexy Man Contest," a rather lame trivia contest, and a line dancing lesson, nothing else occurred on the pool deck during this 11-day cruise. (6) I mentioned the outside entertainment was very good; however, the Royal Caribbean "Singers and Dancers" on this cruise were the most untalented we've ever seen during any of our cruises. I've always given glowing reviews about the on-board entertainment in the past; I cannot do so after this cruise. I rarely give negative reviews. Our previous cruise to this one was awful ~ felt like we were on a Disney cruise with all the kids running around unsupervised; not to mention that entire "Dream Cruise" was geared more toward children's entertainment, rather than the adults on board. We decided to give RC another chance and, unfortunately, after this cruise we have decided to either fly to a destination vacation, or try some of the smaller cruise lines. Read Less
Sail Date September 2017
This was my first cruise, so I didn't have much to go off of, but more experienced cruisers whom I traveled with told me the ship itself was not that great in terms of food and entertainment. I stayed in an inside cabin and had no ... Read More
This was my first cruise, so I didn't have much to go off of, but more experienced cruisers whom I traveled with told me the ship itself was not that great in terms of food and entertainment. I stayed in an inside cabin and had no problem, as I spent most of my waking hours out and about. The cabin itself was nice and clean and my rack was comfortable. However, the bathroom needed a bit of work. In addition to cracks and mold, the bathroom did smell pretty bad for the entire cruise. It felt unclean. I heard another traveler complaining about the fact that the showers had curtains and not glass/plastic doors, but aside from some minimal water spillage, I had no problem. I thoroughly enjoyed the cruise experience. By far, the ports and the shore excursions were the best part of the cruise. When the weather was clear, the view in Southeast Alaska were breathtaking. I enjoyed standing on the helideck or the viewing deck above the bridge and taking in the sights. Binoculars are a must. For touring Southeast Alaska, it seems that a cruise is the best, if not the only, way to go. As expected, Royal Caribbean has horrendous customer service, but this had no negative effective after boarding the ship. The website is not very informative at all. The daily "cruise compass" ensured seamless communication and the crew were extremely friendly. The main dining room waiters and the buffet area staff were all extremely helpful, even beyond dining. The staff who dispensed hand sanitizer in front of the buffet was one of the friendliest groups of people I've ever met. The photographers were a bit hyperactive and valued quantity far more than quality. The on board entertainment was okay, but not exceptional. However, the band that often played in the main "Centrum" area was quite enjoyable to listen to. The Fourth of July celebration was also a lot of fun, even without pyrotechnics. I would definitely do it again. Read Less
Sail Date June 2017
I was looking for a Northbound Alaska cruise that had a great kids program. The cruise line has declined to the point that I would never pick it in the future. The meals were very average. They gave fancy name to food that you would ... Read More
I was looking for a Northbound Alaska cruise that had a great kids program. The cruise line has declined to the point that I would never pick it in the future. The meals were very average. They gave fancy name to food that you would have received at a Denny's. The kid program wasn't even close to the Disney program. The don't run the program all day so unless your need matches their set times forget it. They lumped our 12 year old in with the 12-17 group. He felt so intimidated that he didn't participate at all. They now charge for a lot of services that used to be free like Room Service and movies in the room. The entertainment was mediocre at best. I've seen better talent on America Got Talent. One night they showed a movie and didn't even bother to put on a show. The buffet was uninspiring. They had a lot of quantity but little quality. The few interfaces we had with the crew other then stewards and Servers were poor. It appeared that they could care less about solving any problems that arose. I have used Royal Caribbean for 5 prior cruises but never again. Read Less
Sail Date June 2017
They called this the Radiance of the Sea but I was not seeing where it fit the definition of Radiance. Very disappointed after traveling the distance that we had to arrive in our room and not find our luggage. It was disappointing we ... Read More
They called this the Radiance of the Sea but I was not seeing where it fit the definition of Radiance. Very disappointed after traveling the distance that we had to arrive in our room and not find our luggage. It was disappointing we could not even freshen up for dinner with clean clothes. It became more of a disappointment when our luggage did not arrive at our rooms until after 8:00 pm. Surprised that the life boat drill didn't even include putting on your life vest as it did on most other ships we have traveled on. I think the corkage fee in the main dining room was outrageous. ($15), especially when you may have had an expensive bottle of wine. We were traveling with our 90 year old, very active, father for his birthday and found the excursions that he could do to be quite lame outside of the Mendenhal Glaciers. The pricing on most of the other excursions were way out of line for our budget. As for your beverage package that is insanely expensive. I think this idea needs to be re-evaluated. Dinner at Giovanni's was outstanding but I did not think the meals in the main dining room where of the same quality. We also ate at the Steak house which promoted the "Best Steakhouse on the High Seas"and were very unimpressed with the filet. We have traveled on many other lines and found their staff to be constantly attentive to the appearance of the ship and we did not see the same here. We noticed some areas of rust along the outside, including our balcony and chipped paint as well. Sad to say we had chose this line for our Alaskan cruise because our 10 year niece was with us and we thought there would be more for her to do. Not true. The Daily newspaper never made it exciting to be a 10 year old on a cruise ship. Read Less
Sail Date June 2017
We chose this ship based on the Ports of Call and sail dates as we were coordinating the cruise with a conference in Anchorage. Overall, the ship design and lay-out was very good. The recent refurbishment made the ship look new. We ... Read More
We chose this ship based on the Ports of Call and sail dates as we were coordinating the cruise with a conference in Anchorage. Overall, the ship design and lay-out was very good. The recent refurbishment made the ship look new. We enjoyed the on-board entertainment. Steve is a great cruise director. I downgraded the overall rating for the disappointing food. Unfortunately, it was the worst food we have had on a cruise. The meat at several meals in the dining room was tough and the flavor of the food was generally average. The salmon and the desserts were the best thing about the meals. Several times we had cold food at the Windjammer. After the third time, I mentioned it to the manager and he quickly brought out the chef. I mentioned the food tempature to other people we were sailing with and they also said they noticed the food was cold. I hope they solve the problem. I recommend Chops Grille. We had lunch there on a sea day. The lunch price was an excellent value. The shrimp in the shrimp cocktail were the bigest we've every seen and steak was extremely tender. Read Less
Sail Date June 2017
Our balcony cabin (9582) was perfect, ship easy to maneuver, food quality average to poor BUT every one of the staff we encountered had a smile every day. Every port, Sitka, Ketchikan, Icy Strait, Skagway, Juneau, Haines and Seward were ... Read More
Our balcony cabin (9582) was perfect, ship easy to maneuver, food quality average to poor BUT every one of the staff we encountered had a smile every day. Every port, Sitka, Ketchikan, Icy Strait, Skagway, Juneau, Haines and Seward were amazing and our excursions (private and Royal Caribbean) were the best we have had in 5 Alaska cruises. Loved coffee and cocoa availability 24/7 on 11th floor. Felt specialty dining was pushed too much and think Bingo at $35/game was a huge rip-off. Embarkation took 5 hours in Vancouver!! and transport through RCI by train from Seward to Anchorage was gorgeous but ruined at the end from RCI. Because our flight out was the next day, we had no choice but to be transported to Anchorage Convention Center downtown from the airport but because the majority of hotels do not offer transport from this location we had to hire a taxi to get us back to the airport for hotel transport. We were told this is done to bring revenue to downtown. Read Less
Sail Date May 2017
Had a great trip to Alaska. The embarkation in Vancouver was a nightmare! Had to wait in a room for over two hours to go through security mixed in with Two other companies ships! Celebrity had two ships and Holland had one in addition ... Read More
Had a great trip to Alaska. The embarkation in Vancouver was a nightmare! Had to wait in a room for over two hours to go through security mixed in with Two other companies ships! Celebrity had two ships and Holland had one in addition to the Radiance! A nightmare! Our cabin and steward were wonderful! The service in the dining room left a lot to be desired! We had MTD at 815, never sat in the same section, had didn't have the same servers. The wait time for our food was excessive and we had to wait for our plates to be cleared on different occasions. It didn't matter if we sat as a couple or a table of ten! The ports of call were great! Especially the two additional ones for this cruise! The serving staff in the Diamond lounge always went above and beyond! Yes I'll go again I love RCCI! Read Less
Sail Date May 2017
I liked the value and the itinerary, even though it was very port intensive. The emabarkation in Vancouver was a nightmare! Took 2-3 hrs to get through Canada Place and onto the ship. What a mess! We arrived around 11:30am and there ... Read More
I liked the value and the itinerary, even though it was very port intensive. The emabarkation in Vancouver was a nightmare! Took 2-3 hrs to get through Canada Place and onto the ship. What a mess! We arrived around 11:30am and there were people still leaving from previous cruise; people walking every which way and staffers having to yell to get the crowds of people to line up their ship (3 ships in port at same time). Absolutely NO signage anywhere directing people to their ship. Don't know if it's the responsilbilty of the Vancouver customs, US Customs, or the 3 cruiselines but it sure was a disaster! Not even any water and lemonade and cookies in the waiting room. Onboard the ship I thought she was ready to go in for dry dock/ refurb but was told she had it done in 2011. The windows everywhere were very streaked and dirty - not very good for viewing all that beautiful nside passage terrain. Saw lots of signs of wear. Wood railings were badly worn in places and needed derious varnish. Even the tables in the schooner bar were filthy around the silver edges - I scraped some of the crud with my fingernail - gross! The stairs areas always smelled of cleaning chemicals. We had an inside cabin that was okay except for the bathroom shower was showing signs of mold/mildew and an small, 4 inch, area of the flooring was torn near the toilet. Some worn spots noted on the wood furniture, but grateful there was a refrigerator. Our attendant was good about replenishing the ice bucket everyday. On their TV channel showing positon of the ship, would have liked to see the local temperature displayed along with the sunrise/sunset times. Our dining experience in MDR was great! We had a wonderful waiter and Asst waiter, Valiton and Kadek (table 513 early seating). Their special attention to our desires made it so very enjoyable to come to dinner every night. The Windjammer was average - still no sugar free gelatin, but they did have gluten free gelatin. Only one sugar-free cookie option, sometimes, and all the cookies seemed to be out too long and were hard/stale. Mornings they had bacon on only on side of one island which made for a line of people at times just for bacon. Overall I thought the food was decent; the foods that were prepared from scratch. There seems to be more pre-made type food choices. Also don't appreciated being bombarded with vendors selling dinners, drinks, etc all along the entrance in the Windjammer. We defintiely miss the old coffeebar now replaced with the DogHouse, which is closed more often than not. Park Cafe is not so convenient for the long lines of people wanting their morning coffee before the Windjammer opens at 7am. Activities were pretty good. Being such a port intensive itinerary, I missed a lot of the usual activity things but on our two sea/galcier days Steve and Margot did offer many choices, some refreshingly new games, contests etc. Didn't use any of the ship's excursions so I can't say anything about them. It seems RCCL is making too many cuts in the little things that separated them from the other cruiselines. I met lots of diamond-and-up cruisers, like us, who miss the little extra touches too. I'm beginning to feel my loyalty ro RCCL fade as the last few cruises on RCCL have not be exceptional or exciting in any way. And it seems there are becoming more pay-to-eat places and less free venues included in our fares. RCCL is not the unique experience it once was. Please bring back those special little touches that made RCCL a cut above the other cruiseliners. I appreciate the perks for Diamond, but would really like the internet acces to be given by the hour rather than one 24 hour block. I like the drinks from 4:30 - 8pm, and the 8x10 photo. But I don't understand why the perks are different than sister ship Celebrity, i.e. the laundry offer. Read Less
Sail Date May 2017
Took the Radiance of the Seas to Alaska in Jul 2016 and was not overwhelmed as I have been with other ships of this carrier. A problem occurred in our stern cabin when we experienced a slight bathroom odor but elected to stay in the room ... Read More
Took the Radiance of the Seas to Alaska in Jul 2016 and was not overwhelmed as I have been with other ships of this carrier. A problem occurred in our stern cabin when we experienced a slight bathroom odor but elected to stay in the room after unpacking versus moving if that was even a possibility. Other passengers on the stern near us also experienced the same issue, but as most people do - they lived with it as we did. A year earlier we had scheduled a Hawaii cruise two months after the Alaska cruise. Not realizing that we were going to also cruise on the Radiance of the Seas to Hawaii we approached the cruise with some trepidation. Yes, our cabin on the same deck as the Alaska cruise had a slight bathroom odor. We asked the cabin steward and his response was to spray the room with a deodorizer. Four days later the water in the sink was yellow which we reported. It was resolved somehow, but the cabin steward provided no explanation. The ship is old and ready for the bone yard. Saw the cabin steward twice during the eleven day cruise - when he brought our suitcase and when I reported the bathroom odor. Not very welcoming to say the least. Food was okay along with the entertainment, but cruises today aren't the glamour that we saw only five years ago. Little things i.e. no bathrobes, no chocolates on the pillow, no shampoo etc. Cutting costs is the bottom line. Read Less
Sail Date September 2016
This was our first cruise and we specifically chose Alaska so the ship was what just happened to be going on the days that worked. The wait staff was very friendly and helpful. The problems we encountered are out of their control. Not ... Read More
This was our first cruise and we specifically chose Alaska so the ship was what just happened to be going on the days that worked. The wait staff was very friendly and helpful. The problems we encountered are out of their control. Not enough tables in the Windjammer during breakfast and lunch which would be alleviated with longer breakfast and lunch times in the Cascade dining room. This could also be helped by replacing many of the large tables for smaller ones to because often there were two people at a table for 6. We had an inside cabin which was very spacious and comfortable. The bed was great and the room was quiet. No problem storing our clothes and luggage for 10 days for 2 people. Maintenance could be improved. During the 7 night cruise our toilet quit working and we had no hot water in the shower one day and the previous day our room fridge quit working. These problems were fixed quickly when reported. Most of our excursions we purchased through the ship which saved us when our Skagway train ran late. Had we been on our own they would have sailed without us. We had late dining (not our choice, we booked 10 days before) and found we missed a lot of the evening activities because of it. Disembarkation was very smooth and well organized. If you can, spend a few bucks and book your transfers through RC and your luggage will be sent to a special part in the airport or hotel right from when you put it out the night before, relieving you of it for a day of site seeing. We didn't know this and booked an outside bus. I would have enjoyed more cultural talks. The shows were varied and enjoyable. There were plenty of activities for people who like crowds and noise, which I don't. We really enjoyed the Icy Straits tram ride. It was a lovely ride through the forest with 2 locals telling us about all the plants and what they use them for. They stopped so we could pick some berries and spent a little time on the beach at the end. We learned some history of the community there. It was a refreshing respite from crowds and noise. The lumberjack show in Ketchikan is quite cheesy but hilarious and worth the time spent for some good laughs. We did our whale watching in Juneau through Harv and Marvs. I can't recommend them highly enough! Juneau was a long day so we were able to take a bus up to Mendenhall Glacier on our own, spend as much time as we wanted and make it back to the ship. We bought the tickets right outside of the Twisted Fish (great lunch) for $30 each round trip which included the visitor center. We didn't go into it because we were exhausted and cold. For people who love shopping, make sure to go to the shopping talk for free coupons and advice. Then hit the local owned shops too. We took an Alaska Airline flight into Vancouver from Seattle before the cruise. It runs before 8am for $125 a person and leaves you plenty of time to get to port. We found the embarkation process a little confusing but only because this was our first cruise. The terminal was clean and felt very safe. There was always someone pointing the way to the next step. It was made a little easier because we paid for an airport transfer so we were relieved of our luggage until it showed up in our stateroom. Our original plan was to take the train to the port but my disabled husband was exhausted so it was well worth the extra expense to use the transfer. They were right outside of luggage collection. It was $37 a person. Train would have been $9 but we would have had luggage to deal with. Taxi would have been about $35. Our luggage was outside of our stateroom by 7pm. For non-rev people, don't plan on standby out of ANC easily unless you can use Alaska Air. We purchased ZED from them and got out after spending the whole day trying to leave on Delta willing to zig zag the country to get home. Had we done that from the beginning, we wouldn't have had a 32 hour day. We met a family of 4 that had been trying to get out on standby for a week. Read Less
Sail Date July 2016
This was only my second cruise, and I thought the cruise itself was fine. I took it more for convenient transportation than for the cruise experience. We stayed at the Pan Pacific in Vancouver, and they took care of transporting our ... Read More
This was only my second cruise, and I thought the cruise itself was fine. I took it more for convenient transportation than for the cruise experience. We stayed at the Pan Pacific in Vancouver, and they took care of transporting our luggage to the ship. We did the Kenai Fjords Cruise with Airport Drop Off at the end of the cruise in Seward, and they took care of delivering our luggage to the airport in Anchorage. Perfect! I read quite a bit about the history and geography of Alaska before the cruise so I had an idea of what interested me at each port. I'd get off the ship, head in the direction I was interested in, and let the day unfold. I had a great time exploring! The only port besides Seward where we did an excursion was in Juneau, the Mendenhall Glacier Paddle and Trek. The onboard activities that interested me were extremely limited. They did have enrichment talks which I attended - whales, glaciers, the northern lights. All these talks interested me and all the information was interesting, but I fell asleep at every one of these talks. I think it was the tone of the lecturer's voice. It was irritating because I wanted to hear what he had to say but could not keep my eyes open. There were also talks by the Royal Canadian Mounted Police which were interesting, and I was able to stay awake during these. I was not impressed with the shows that I attended although others seemed to be. There wasn't much offered in the way of night life for me. I don't gamble, don't drink much, don't care to be around people who do drink much, and can't stay awake for a movie. I enjoyed the My Time Dining in the main dining room. The dress code was not strictly enforced. The only thing about the ship that actually bothered me was the constant attempt to sell me something or upgrade some experience. The amount of time and effort the ship put into shopping was amazing. They had all kinds of shopping programs and would hand out shopping guides when getting off the ship in a port. I didn't go all the way to Alaska to shop! The other thing that bothered me was the way they handled tips. It's probably the same on all cruise lines, but I'm not sure I like being forced to leave an 18% tip and also being expected to leave more. There was only one person that I dealt with who truly deserved an additional tip for her service. Read Less
Sail Date June 2016
We decided that the best way to see Alaska was on a cruise ship doing a one way trip that included a stop at Hubbard Glacier. That led us to Royal Caribbean, and the price seemed acceptable even though we had heard warnings about the ... Read More
We decided that the best way to see Alaska was on a cruise ship doing a one way trip that included a stop at Hubbard Glacier. That led us to Royal Caribbean, and the price seemed acceptable even though we had heard warnings about the Radiance of the Seas. We loved Alaska, but after this trip we will probably never take another cruise, and if we do it won't be on Royal Caribbean. To start with, the staff on the ship were uniformly great. All very friendly, especially in the concierge lounge. We went there pretty much every day, because there was not much else to do on the ship. The Radiance had just gotten out of a dry dock refurb a couple of weeks before but it still did not seem like the ship was in very good shape. Our balcony flaked paint all over us and our cabin the entire week, but at least ours was painted. The ship seemed like it was half closed most of the time. Bars were closed, recreation places were closed, food places were closed, it was often a struggle just to find a place to refill the soda mugs. Embarkation was something of a nightmare, as the crowds were intense and nothing was ready that first day. Every bar was out of everything and the buffet was overcrowded. That first day left a bad taste in our mouths that somewhat tainted the rest of the trip. As for other stuff to do on the ship, it was pretty awful. We had no interest in the cheesy cruise ship activities, such as formal night or 70s dance party night. We might have seen a movie but the tiny theater was always packed and the movies were no good anyway. All we really did was a couple of lectures, which were fairly poorly attended. The My Time dining was a complete disaster. The main dining room was so cramped and hectic, I cannot even imagine how people could sit there pretending to enjoy their meal or wine. We went to the main dining room once and hated it, decided to give it another try, still hated it, so we never went back. Turns out the buffet was the only enjoyable place to eat on the entire ship (though we did not try the extra cost restaurants, which always seemed totally empty when we looked at them). People who say that dining is the best part of the cruise must be on other ships, or must have very low standards when it comes to dining. I generally don't like dinner to be bright, noisy, cramped, and full of constant server traffic jams. And "My Time" means "within half an hour or so of when we tell you to arrive." What is the point of a reservation if walk-ins are accommodated first? Cannot emphasize this enough: hated the main dining room. The shore excursions were the one true highlight of the cruise, but the good ones were the ones we booked separately. The only one we booked through the cruise line was a great trip (plane ride over glaciers in Juneau) but it had a very industrial feel to it, like we were all cattle being herded through. Felt more like being at a theme park than somewhere real. If you do this trip, definitely do your research and set up for shore excursions that are not offered by RCI. The ports were mostly good as jumping off points to elsewhere. Ketchikan was pleasant, but Juneau was a disgusting tourist trap down by the docks and Skagway was simply overwhelmed with people. I don't know why they think dumping 6000 cruise passengers from four ships onto a town of less than 1000 is a good idea. Best thing to do in Skagway is rent a car and get out of Skagway. Icy Strait Point was a custom built tourist trap but it was very pleasant because it was not as crowded. Hoonah is a sad little town, though, try not to think about it too much. Best stop by far was Hubbard Glacier, but unfortunately it was too short; we could have stared at that thing for another two hours easy. Now that we are no longer trapped on the ship it is easier to look back on the trip fondly, but at the time it seemed like a giant series of frustrations. Try not to think about the cost! Read Less
Sail Date June 2016
We chose to sail on Radiance of the Seas due to the timing, itinerary, and all of our cruise points are with RCCL. Radiance was the first ship we ever sailed on and it was new at the time. The ship is badly in need of a major dry dock. It ... Read More
We chose to sail on Radiance of the Seas due to the timing, itinerary, and all of our cruise points are with RCCL. Radiance was the first ship we ever sailed on and it was new at the time. The ship is badly in need of a major dry dock. It had just come out of dry dock in Portland when we sailed, but that was mostly for mechanical issues. So much of the furniture is shabby and needs to be recovered and/or replaced. We had a Junior Suite and the chair in our room was well worn. Even the edges of the sheets on the bed were worn. The bathtub is looking very old and there was a crack in the vanity on both sides of the sink. Also, what in the world is going on with those hard beds??? We sailed Oasis two years ago and the bed was great. This was like sleeping on a rock in spite of the fact that there were two mattress pads put on top of the mattress! The Solarium was the worst with peeling paint on railings and cracks/holes in tiles. Just really needs to be refurbished. It looks like nothing has been done to it since it was built. Very disappointed in the overall appearance. The staff was wonderful and service throughout the ship was great. Our cabin steward, Sheryl, was great. We had My Time Dining but our waiters did a great job. We purchased a dining package so we were only in the main dining room for three nights. The Samba Grill was our favorite. The food was great and so was the waitstaff. Chops was good but the food was not the best we have had in that venue. Again, waitstaff was great. Giovanni's Kitchen was good too and the waitstaff was great here as well. Entertainment was pretty good...both comedy acts were great. We really didn't participate too much in daily activities as this was a port intensive trip and we were pretty worn out at the end of the day. The shore excursions we had booked were good as well. The prices were exactly the same whether booking on board or at the pier. The ports were all good. Icy Strait Point was a nice stop, but there is really nothing to do there unless you take an excursion. Don't bother walking into the town of Hoonah. There is absolutely nothing to see in this town of 800. We especially liked the Whale Watching Tour/Salmon Bake in Juneau. We loved all the ports and especially loved seeing the Hubbard Glacier. We really did have a great time on this cruise. Again, the staff on this ship was wonderful. and the views are absolutely amazing. Would definitely recommend taking an Alaskan cruise! Read Less
Sail Date May 2016
We chose this cruise because it was an Alaska (if condensed) trip that fit our schedule. Overall, it wasn't bad, but it wasn't great either. Ship: The layout is decent. You never feel like you are on the 90,000+ ton ship you ... Read More
We chose this cruise because it was an Alaska (if condensed) trip that fit our schedule. Overall, it wasn't bad, but it wasn't great either. Ship: The layout is decent. You never feel like you are on the 90,000+ ton ship you are on. The only thing I'd say poorly of it was the external appearance. When we got off the ship in Vancouver, it sat across from the Crown Princess. And there the Radiance sat, with rust spots every 15 feet or so along the hull while the Crown Princess across the pier was not only nearly perfectly white, but still had two deckhands already scampering about the hull and superstructure with extender paint rollers whitening once again. Dining: Eh. I've been on Carnival, Celebrity, and Norwegian before this (this was my first RCI trip). And I have to say, it would be ranked in this order: Celebrity in a distant first place followed by Norwegian, and then neck and neck for third between Carnival and Royal Caribbean. Selection was ok. Presentation, again, ok. Food itself was good, but honestly, not something I'd request seconds for. Entertainment: In my opinion, RCI is the Universal Studios of the sea. Universal knows it can't compete with Disney in certain areas, so they go all out with roller coasters and the thrills. RCI has lots to keep you busy, but is less focused on the elements that are more of what many would consider the classic cruise experience. Shows are on par with other lines. The casino was never really hopping. The live entertainment in the lounges were also on par with other lines. Service: Ugh. 1st: Half of our luggage wound up 1/2 way down the ship on the same deck because apparently the staff thought a 7 was a 3. How, I have no idea, since it was a printed tag, not hand-written. 2nd: I had a half-drunk can of soda magically appear in the mini-bar (I only noticed because we were using it as a place to store some nutrition drink for our little one and went in from time to time). I reported it and they spent 2 days trying to figure it out. Either they were trying to pull one on us, or the cleaning staff/mini-bar staff has memory issues with their own drinks while they work. I'm guessing the dishonesty though, because 3rd: One of the water bottles from the mini-bar up and disappeared the next day and they tried to charge us for it. And finally, 4th: We got a call at 11pm the night before disembarking telling us our room service was almost ready...which I suppose would make me happy except that I didn't order room service and was fast asleep. Lastly, 5th: I once walked away from a bar after attempted to order a drink for 15 minutes...it was that slow. In 7 cruises I've never done that. Ports/Excursions: Very good. Good selection. Cool adventures. Read Less
Sail Date May 2016
This short itinerary fit well into both vacation time and budget. Also, it was a great introductory to the Inside Passage and Alaska. This was my 3rd time sailing from Vancouver - so was familiar with Canada Place and surrounding area. I ... Read More
This short itinerary fit well into both vacation time and budget. Also, it was a great introductory to the Inside Passage and Alaska. This was my 3rd time sailing from Vancouver - so was familiar with Canada Place and surrounding area. I took the Sky Train from my hotel (stayed in nearby Burnaby). The Sky Train is very safe, efficient and inexpensive and I would recommend it! Although it was my 6th cruise - it was my first on RCL. Up until now I've sailed only on Princess - so it was also a good opportunity to experience a different cruise line. The Radiance was lovely - however I was very surprised at how narrow the Centrum was. It was tall - but very narrow - so the bars and public areas around the Centrum were very compact. The shops and entire shopping area was very small and congested. My favorite areas of the ship were the Thermal Spa Suite, The Solarium and the Sports Deck - because of the fantastic views from there. My cabin - Deluxe Balcony on Deck 8 was nice...plenty of storage, desk, small sofa, safe, small fridge, flat screen tv. The balcony was average size and had two chairs and a table. I had the best cabin steward ever - Lu Lu was genuinely friendly, attentive and thorough. My only dislike was the bathroom - it was small! Dining: I had My Time dining and never had to wait to be seated for dinner. Service was good. With regards to food quality and selection - I'll just say the best meals I had were at the Park Café in Solarium - period. Entertainment: Nothing was really bad - but nothing was really great either. Ketchikan: lived up to it's reputation for being one of the wettest towns on North America...it was raining sideways! Still - was very interesting. I had a walking tour map and followed it to see some of the local attractions. Many of the excursions still took place according folks I talked to who went on them. Prince Rupert Island: Absolutely beautiful scenery...pristine and lush. Again, I enjoyed visiting some of the local sites by using a self-guided walking tour map - provided by the friendly Visitor's Bureau folks who were there as we disembarked. The scenery during this cruise was jaw dropping gorgeous! I'm looking forward to taking another Alaska Cruise for the full 7-days and to visiting Glacier Bay, however I'll stick with Princess. At least now I know. Read Less
Sail Date May 2016
Having done 6 cruises previously on Celebrity, my partner and I accompanied friends (very loyal Royal cruisers) on the Vancouver to L.A. sailing. I think Celebrity has spoiled me as I have never had a negative comment on any previous ... Read More
Having done 6 cruises previously on Celebrity, my partner and I accompanied friends (very loyal Royal cruisers) on the Vancouver to L.A. sailing. I think Celebrity has spoiled me as I have never had a negative comment on any previous cruise, but I lowered my expectations for this cruise and they were unfortunately met. Weather upon arrival in Vancouver -- cool and damp. What you'd expect, and certainly not the fault of the cruise line. When you are used to Caribbean sailings, though, it sets a different tone. We chose to go on this cruise for the itinerary, so we didn't expect Caribbean weather, but the cool wet start to the cruise really did damper the attitude a bit. The good news is that the weather improved with each and every passing day. Embarkation and disembarkation -- smooth. Great start. Staterooms and bathrooms in particular seemed smaller than usual, but for the amount of time you spend in there -- no problem. Very nice size balcony. Stateroom attendant, cordial and pleasant, but definitely nothing out of the ordinary. Dining Room and Windjammer Cafe -- average at best. Cafe has the same offerings EVERY single day for breakfast, never went in there for lunch. Dining room in the evening, our waiter and assistant waiter very cordial but nothing extraordinary. Food what you would expect when serving 1000 meals at a time. Most of the time mediocre, luke warm, but eating in the regular dining room has slipped steadily over the years across the board, which "encourages" more and more people to use the specialty dining restaurants. We went to "Chops" twice, and both times all 4 of us had outstanding meals, and outstanding, truly "WOW" service from our server, Tiffone. We also went to "Portofino" on one evening, and while dining and service was above average, it did not meet the high level that we experienced at Chops. On the flip side, we went twice to Seaview Cafe for a burger during the mid-afternoon period: the food was adequate and the service was not even remotely good. The evening entertainment was well mixed, with the traditional broadway revues, as well as magic, comedy, and other specialty performers, but most of the time we were at the late dinner seating and passed on the shows. However, the "lounge acts" that were regularly scheduled for each evening in the main concourse for the most part were not worth listening to. I am in my 50's, and even I found most of the songs to be completely outdated. Overall, the age level on the ship was an older crowd and an early crowd, so most of the evening activities around the ship were poorly attended. The best entertainment of the week was the "70's extravaganza" in mid-ship on the second to last night. Very high energy, the cruise director pulled out all the stops. Very well attended, lots of dancing -- very well done. As a non-smoker, it was sort of surprising that smoking was still allowed in parts of the casino. The stale smell permeated throughout. In the year 2015, no excuse for this whatsoever. Smoking should be in limited areas outside - period. The most disappointing feature with the entire 8 days was that the level of service was just not on par with anything I experienced with Celebrity cruises. Most of the beverage staff seemed to be doing you a favor in getting you a drink, and even with the drink package paid for (INCLUDING gratuities), the servers/bartenders would make you sign a slip for the drink, apparently with the hopes that you would leave an extra tip. I thought one of the benefits of the drink plan was to avoid signing all those silly slips, but apparently not. We expected the Champagne Bar to be the "go-to" place before and after dinner, but this bar in particular suffered from bartenders who were downright unpleasant, unfriendly, and just a displeasure to be around...which may explain why most of the time, this area was pretty deserted. That and the fact that the furniture looks like it was borrowed from the set of The Golden Girls or Leave It to Beaver. I know the ship is set up for dry dock in the Spring, but come on! While I never experienced the ship to be dirty, there were areas at both the outdoor pool and the solarium pool that needed paint so badly the bare wood was showing. The overall thought I was left with is all about the service: more than any other cruise I have been on (maybe I just got lucky all the other times), the staff seemed to be in "training" mode. I realize that across the cruise industry, there is a great deal of diversity among the staff -- I get that. But on a few occasions (Solarium snack bar area a prime example), the server did not even understand simple requests in English. The Seaview Cafe was much the same. The overall impression was that much of the staff is in rookie mode, hoping to earn their stripes to get onto a larger and newer vessel. On the cruise board, I saw a specific topic: "Royal Caribbean Jewel" vs. "Celebrity Summit" --- which would you choose? The answer is simple -- definitely not the Jewel. Read Less
Sail Date September 2015
This was our first cruise and we flew from Heathrow, England, to join the ship in Vancouver. We had a delay in England and arrived in Vancouver 5 hours late although we were staying in a hotel overnight so we were ok. We joined Radiance ... Read More
This was our first cruise and we flew from Heathrow, England, to join the ship in Vancouver. We had a delay in England and arrived in Vancouver 5 hours late although we were staying in a hotel overnight so we were ok. We joined Radiance of the seas the following day and our initial experience was good. The interior suite was bigger than we thought it would be and was perfect. Plenty of room and comfortable. The ship was easy to find our way around as there were lifts and each floor had a plan . The staff were always happy and helpful. Our room was cleaned every day and the cleaner always asked if we needed anything or how everything was, after a couple of days he even knew our names. We had 6 days at sea and made lots of friends who we sat with every evening for our meals. Apart from the first day when we went to the Windjammer buffet restaurant we ate at Cascades for all our meals. It was waiter service and easier to watch what we ate. There was always a full program of activities or you can do your own thing. We thought the prices of drinks were steep at $10 a cocktail plus tax and $5 for decent coffee at Latitudes Starbucks. We were disappointed with the fact that there were no overnight stops in Hawaii as we sailed 6 pm every night out of the 5 days in Hawaii. We would have liked to have gone to a Luau and because Honolulu was our final stop and we had to fly home we weren't able to visit Pearl Harbor, 2 of the main things to visit Hawaii for. As for the ship it was amazing and we would definitely cruise again . The cleanliness and the food plus the facilities were second to none, and the staff amazing. Read Less
Sail Date September 2015
Boarded the ship in Vancouver to sail to Hawaii and then do a back to back cruise to Sydney. Cabin was big enough, enough hanging space in the wardrobe and plenty of drawers. The bathroom was on the small side and if you dropped the soap, ... Read More
Boarded the ship in Vancouver to sail to Hawaii and then do a back to back cruise to Sydney. Cabin was big enough, enough hanging space in the wardrobe and plenty of drawers. The bathroom was on the small side and if you dropped the soap, you ended up with you backside out of the shower curtain and water spilling out on to the floor. The TV in our cabin was used to promote cruise deals and shore excursions. We would have loved to see a 'free' movie or two. You could purchase a movie for US$12 or go and see the movie of the day in the cinema. (Which by the way included Blue Hawaii and Breakfast at Tiffany's - come on!) Our Stateroom attendant was excellent, nothing was too much trouble and always had a smile. The waiters in the dining room were the same, always smiling and attending to the small things like topping up your water and wine, asking if you would like another bread roll etc. The food was very good in the dining room, but found the food in the buffet very salty, and did not find the experience very pleasant. Walking around with a plate to all the different stations to get some food was very off putting. Some of the waiters in some of the bars/lounges looked bored, while others were happy to interact with the passengers. The entertainment was so-so, not great but okay when you were desperate for entertainment. Some of the artists were pathetic especially on the Hawaii to Sydney cruise. When you have a lot of 'at sea' days, there should be more options for the passengers to choose from instead of 'vegetable carving' or 'towel folding' or 'cake decorating'. I personally found the shore excursions very expensive and in one case they should have paid us for getting on the old bus. I found lining up all the time to get on or off the ship very tiresome, but I understand we had to go through all the checks for our own safety. The Solarium was one of the places I frequented, especially as the air conditioning on the ship in a lot of places was freezing. (Yes, I ended up with a bad cold as did half of the ship) Disembarkation was a painful process, we were told an approximate disembarkation time but did not expect to be sitting around for an hour beyond that time. The drinks on board were very expensive and had the gratuity added automatically, but what I objected to, was on the Hawaii to Sydney cruise, the drinks went UP in price. When this was queried, we were told that as Australians don't normally like to tip, the tip was added which made the drinks more expensive. The gratuity was already added so they were adding another tip on top of that. I will tip for good service as will most Australians but we do not like to be forced into it. Use of the Internet was outrageously expensive. I doubt very much if I will ever cruise on the Royal Caribbean line again, I would prefer to go on the Princess line where they deal in Australian dollars and are more gracious. The cruising was very relaxing, the staff very helpful and happy, the food in the dining room was quite good, the entertainment left a bit to be desired. The balcony cabin was adequate. Read Less
Sail Date September 2015
An Alaskan Cruise has been on our bucket list forever. This has always been our dream vacation and After our last Royal Caribbean Cruise on the Navigator, we made the decision to make this the year to go to Alaska. We flew into ... Read More
An Alaskan Cruise has been on our bucket list forever. This has always been our dream vacation and After our last Royal Caribbean Cruise on the Navigator, we made the decision to make this the year to go to Alaska. We flew into Vancouver 2 days early and spent some time touring both Vancouver and Victoria with the LandSea Tour company. The area is both beautiful and clean. We fell in love with both cities and really enjoyed our tours. I highly recommend spending time in both cities. We boarded the Radiance on Friday and found the embarkation process in Vancouver to be very easy. We had previously cruised out of Galveston which is a nightmare. It only took about a half hour for the entire boarding process and the staff and port are very efficient. Once we got on the ship, we noticed how run-down she looked. Like previous reviews have mentioned, Radiance needs to go into dry dock for refurbishment. There was a sewage smell on the ship and her hull was rusting. The furniture was worn and the fabric/ vinyl was often ripped. The Windjammer was the worst part of the trip. They had taken a large portion of the seating for their "specialty dining" areas and left only about a quarter of the seating and half the buffet lines. There was never an available table and we were always seated at a table with another family. We felt like intruders into their vacation time. The staff did their best in what was a very challenging situation. The staff seemed tired as well. I rarely saw them smile and very few of them seemed to enjoy their jobs. There were exceptions of course, our room attendant was very eager to please and our assistant waiter was very pleasant. With all that being said, we LOVED the shore excursions and the itinerary was amazing. We would absolutely do another Alaskan cruise again...just on another cruise line. Read Less
Sail Date September 2015
We traveled with my folks and my 2 young adult "kids". We have been on many Disney cruises and 1 Celebrity so I have those 2 lines as comparison. Our cabin, Suite 1532, was amazing. I found the on board activities lacking - ... Read More
We traveled with my folks and my 2 young adult "kids". We have been on many Disney cruises and 1 Celebrity so I have those 2 lines as comparison. Our cabin, Suite 1532, was amazing. I found the on board activities lacking - although with such a "port intensive" itinerary maybe people just aren't as interested. I was disappointed with the dining room. I sent two dishes back. And I'd never heard of extra charges for steak at least not on the other two cruise lines. We took full advantage of the concierge lounge and the card room for games.There always seemed to be an empty elevator which was a wonderful plus. Customer service was great and extremely well organized during our port excursions and post-cruise trip to Denali. This wasn't a bad trip by any means, just not as fantastic as Celebrity or Disney. Read Less
Sail Date July 2015
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click