Called RC to book this cruise a year in advance. There were 3 couples going. Booked the flights through RC too. All three of our flights got changed before the cruise. I personally think I will book my own flights from now on. They screwed up the return flight for my brother. 2 hours on the phone the last night to fix it. We flew into Vancouver. To go through customs was a nightmare. The lines ...
Wanted to take MIL & SIL with us to Alaska and chose RCCL for the itinerary and cost. Wish we had chosen a route with Glacier Bay instead as there were hardly any talks at all and no rangers came aboard the ship during the couple of hours we had cruising and seeing Hubbard. Hardly any humpback whale sightings from far off (only one announcement from the bridge) and a few porpoises were all we saw ...
The cruise itself was very nice, but the state room we had was a real problem for noise and cigarette smoke. I recommend to take this cruise, but stay away from cabin 7504.
I will put in a bit of detail since it was hard to understand the details from the description given on the site.
Vancouver - The cruise starts in Vancouver BC which is a great city with lots of fun stuff to do and tons ...
We have sailed with RC before, numerous times, and I have to say, I was truly disappointed in the level of service on this cruise. The trip itself was lovely, and Alaska was an amazing destination. But the cruise itself: Just "meh".
FIrst, the "good" stuff:
ALASKA:
This was an amazing destination, and each port of call was a fabulous experience. Despite the negative review I am ...
This is our fifth cruise. Our room and the ship overall was just not up to par. Our room had several problems. The AC did not work. We needed it in Vancouver the first day and it was not working and it was very hot. The bed was terrible and very worn and the worst part of our experience. The mattress was obviously badly in need of replacement. The fridge was not working whatsoever. When we ...
We were very excited about this cruise. My husband had been on cruises years ago when single, but for myself and our daughter, this was our first cruise.
I was impressed with the check in procedure and although a little time consuming, all ran smoothly. We were offered a buffet for lunch which we were told by one of the staff off the ship would be Japanese. There was no Japanese food to be ...
I have been a dedicated Loyal to Royal cruiser for over 10 years. I hope to NEVER cruise with them ever again. For starters, the entire on-line process was not user friendly. I am not some luddite and I am getting an MBA on-line. I know how to navigate websites, however, every single time I needed to do anything on line I had to call and have someone walk me through the process. I was never ...
We were first time cruisers,older (62) and stayed in room 1532 ..grand suite.
PRE-CRUISE
As first time cruisers we had many questions about the ship,excursions etc IMPOSSIBLE to get thru to RC.After receiving multiple Emails from Our personnel trip consultant I spent 15 then 23 then 18 minutes on hold on three Different occasions over 4 wks trying to ask a few questions and book excursions. ...
My husband and I have taken over 15 cruises so this was not a first time experience.
First, the embarking the Radiance of the Seas at Canada Place was a nightmare. Three ships were sailing from the port on the same day so the shuttles could not park in their usual places. My husband walks with a cane and needed wheelchair assistance, but all the chairs were in use. We were told that we would have ...
We have recently returned from a Northbound Inside Passage Cruise to Alaska on the Radiance Of The Seas. Here are a few short notes:
1. Itinerary - The Itinerary was great. We had plenty of time in each port to do and see all that we wanted. We independently book excursions on our own and did not use the cruise line. In Ketchikan, Skagway, and Juneau we rented a car for the day. In ...