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939 Royal Caribbean Transatlantic Cruise Reviews

We love long cruises with lots of sea days and this cruise did not disappoint. We sailed from Tampa Bay to Amsterdam, seeing ports that we had yet to visit. The 8 sea days to begin the cruise were a wonderful way to really relax and kick ... Read More
We love long cruises with lots of sea days and this cruise did not disappoint. We sailed from Tampa Bay to Amsterdam, seeing ports that we had yet to visit. The 8 sea days to begin the cruise were a wonderful way to really relax and kick off our month long vacation. We have sailed a lot on RCI, have attained Diamond Plus status, and really do like the Radiance Class ships in Royal's fleet. There were LOTS of experienced cruises on this sailing as over 900 passengers of the 2000 on board were either Diamond or Diamond Plus level on RCI. Rather than wait until the cruise to deal with this large number of elite members, Royal communicated with us weeks before the cruise to let us know that they were going to use the Colony Club as their evening venue for the Diamond lounge event. Royal did a great job organizing and delivering the service that elite cruisers want. Cudos to RCI for making what could have been a difficult situation work smoothly. Our Balcony Cabin on Deck 9 was in great shape and our room steward was attentive, friendly and engaging in our many conversations with him. In fact, both my wife and I found the entire staff (our waiter Mary, our assistant waiter and most other staff we interacted with) went out of their way to be both friendly and accommodating to our needs. Service could not have been better throughout the 15 day cruise. The entertainment was also diverse and well presented. The RCI singers and dancers were as good as any group we have seen on our many cruises and the cruise director was engaged and seemed to really care about the quality of the performances. The food was varied, presented well and seemed a bit better than some of our other cruises. We went to Chops Grill twice on the cruise and it did not disappoint. RCI delivered a great experience over the two weeks of the cruise from embarkation to getting off the ship (It took us less than 1/2 hour to walk off, get our luggage and clear customs in Amsterdam!) Read Less
Sail Date May 2019
This was our third crossing and thoroughly enjoyed the Royal Caribbean Brilliance of the Sea conveniences as well as the fantastic attitude of the ship's staff. We sailed form Tampa to Ireland and Belgium and ended in Amsterdam. We ... Read More
This was our third crossing and thoroughly enjoyed the Royal Caribbean Brilliance of the Sea conveniences as well as the fantastic attitude of the ship's staff. We sailed form Tampa to Ireland and Belgium and ended in Amsterdam. We stayed on the ship back to back on the Baltic cruise visiting Denmark, Sweden, Estonia, Finland, Russia and Amsterdam. Total of 28 days. The Atlantic crossing was dampened by the overcast and cool weather however the Baltic region temperatures were comfortable for May. One of our daily favorite times is the My Time dining option sharing a table with others and having world topics as conversation. We bid on a Jr Suite for the second leg of the cruise which made that part very comfortable. Having a walk in closet and approx 300sf with chairs and a couch, the area was perfect for relaxing. We achieved our Dimond Plus status and are looking forward to our next cruise in March out of Dubai. Read Less
Sail Date May 2019
We wanted to get across the Atlantic without flying. This ship has exceeded our expectations. I love that even though they refurbished it, they have preserved the deck where you can walk around the whole ship outside and the stream/sauna ... Read More
We wanted to get across the Atlantic without flying. This ship has exceeded our expectations. I love that even though they refurbished it, they have preserved the deck where you can walk around the whole ship outside and the stream/sauna changing room in the fitness center is still open to everyone. It doesn’t feel like the money grab that some do. The food has been consistently excellent, better than we expected, and the crew is always friendly and helpful. From what I have read about the Edge, which I never intend to cruise on, on this ship if you’re not in a suite you are not made to feel like a second class citizen. You have access to the bow and the balconies are still wonderful to step out on when you want to. Good for RCCL for keeping the good stuff and for their generous package of perks for frequent cruisers. Read Less
Sail Date May 2019
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely ... Read More
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely people. And most important, the seas were calm throughout the journey! As vast majority of our fellow travelers were seasoned cruisers and I heard that about 80% had diamond status or above with RCCL. We have already signed up for another TA next May. The shows were just ok, but the bands were awesome! Kinetic band always entertained the audience and played great dance music. We had an interior cabin which was small as we expected, but we spent very little time there. The fitness center is also sort of small and limited. We selected my time dining for dinner and had wonderful service and great meals. It was a wonderful cruise across the deep blue sea! Read Less
Sail Date April 2019
Review of Vision of the Seas, Transatlantic Galveston to Barcelona, April 19th to May 6th 2019 – 17 nights. Overview: Amazing trip, great ship, superb crew. The whole trip was amazing with one major issue, which was the medical ... Read More
Review of Vision of the Seas, Transatlantic Galveston to Barcelona, April 19th to May 6th 2019 – 17 nights. Overview: Amazing trip, great ship, superb crew. The whole trip was amazing with one major issue, which was the medical staff/facilities and one minor issue, which was new sheets that were dirty (bloodstains) on the sofa bed, the new sheets they sent were also badly stained, so we requested them changed again. We are a family of 3 Diamond members, 50/44/3 (almost 4). This was our first Transatlantic. Background/In depth CABIN: We were in a Spacious Oceanview cabin, 7088. The cabin was midships, so little movement. The cabin was great, big enough for all 3 of us – and the toys, lots of storage space. It had full wall windows from knee height to ceiling, there was a “seat” running the full width of the cabin with amazing windows… (the deck 8 cabins above had floor to ceiling windows without the seat). These cabins are great for sitting watching the flying fish, whales and dolphins. This cabin is amazing, and will pick these it they are available again in the future. The only minor issue with these cabins is that they are close to the centrum, where all the major entertainment is held every night. There are doors from the corridor to the centrum that can be closed, and these reduce the noise by 90%... the cabin door also reduces the noise by about 90% on its own, so with both doors closed the cabin was silent, with only one closed the noise was very low…. Close them both for silence. FOOD/WAITSTAFF: Overall good (MDR) to Very Good (WJ), MDR: Waiter was OK, a bit standoffish and not very interactive with the table, Assistant Waiter was excellent. With the 3 year old, they looked after him, bringing him a fruit plate as we sat down. We changed that after a few days, as he ate the fruit before dinner, so he wasn’t eating too well, they kept the plate for when we asked for it. I have an allergy, so I made this clear to the staff on the first night. They brought the menu for the next night to the table for me to fill in with my request. We ate in the MDR about 8 of 17 days, with the remaining nights spent in the Windjammer. MDR Food was good overall, nothing really exceptional. My biggest bugbear was the vegetables… hardly cooked at all, all almost raw, at every meal. Had Breakfast in the MDR one day, food was OK, staff OK. After numerous cruises, decided to try breakfast, but truthfully, nothing too exciting, and I enjoyed the WJ better. LUNCH: Had lunch once in the MDR, Food was very good, service was great, however as it was a private lunch with the Captain, can’t compare with normal service. Windjammer, Staff were great, clearing tables very quickly, bringing drinks etc all the time. Food: there were the usual selections every day/meal, salads, meats, pizza, burgers, hotdogs etc, the selection rotated round a few times. Also there was a meat carvery every day. Food was generally very good. There were themed nights with stations set up as well as the usual selections. Dessert was a bit limited in selections, the items rotated round very quickly, with some days nothing that I wanted (my taste), as it was a 17 day cruise, the selections rotated through a few times. Breakfast, as usual, very good selection, plenty of food. With all meals in the WJ, we walked through the whole selection then found a seat, then took turns to select food. This was to ensure we saw everything on offer for the child to eat. Milk and Chocolate milk was available at all meals under the desserts counter so ask for it if you want it. Chef Royston in the WJ was great with our son, he always came out to see him and made sure he had enough food, even making special requests when he thought he needed more food. When he was Ill, Chef Royston went into the kitchens and cooked him a meal of his favourite things to ensure he ate something… it worked. Other eating places: PARK CAFÉ: we ate there a number of nights, for a snack. Quality very good, especially the 3 cheese panini, which was grilled…. Amazing, we had them every time we ate there. Cookies and fruit as well as pizza, nachos and other sandwiches available till late. ICE CREAM: 2 machines, available at some different times during the day. Nice Ice Cream, cones, but some limited times, all closed at 2130 to 1100… some additional times would be better. PHOTO PACKAGE: We had the “All Photo Package”, bought online before the cruise. The cost on board was about 30% more than we paid, with the USB another $64 on top of that. There were on average 3 stations set up each night, where they took at least 2 photos at each. We wanted some with just us, with us all, with Son on his own… as well as at every port at least 2 photos, meals, Formal, events etc. We walked off with over 2KG/4.4lbs in weight of photos…. At least 500, still not counted. The staff was amazing and if we asked for other unusual stuff, they would if possible. We had one with an amazing sunset on deck, we asked him to come do that, which he did on his break. ADVENTURE OCEAN: 0900 to 1200, 1400 to 1700, 1900 to 2200 sessions. Our son only went to one of the 3 sessions offered daily. He only went to about 6 in total. He was one of only 9 children on the ship, so when he went there were 7 staff just for him. We only wanted him to do one session per day when he wanted to, to keep him in the routine for school. He loved the time there, and even though there was a schedule printed out, they took the time to talk to him and basically did things that he was interested in doing rather than doing the scheduled activities. ENTERTAINMENT: With a 3 year old, our visits to the different entertainment venues was limited. On a TA the entertainment is more geared to adults that something a 3 year old would sit through. We decided what to do each day on what we thought he would like/sit through without causing disruption to others at each venue. We did not go to the theatre at all, so can’t comment on the shows. Centrum had a number of shows/events every night, we attended a number of these. Overall we had plenty to do every day, some days more than others. There was a lot of trivia on the trip, with some ongoing for at least 3 hours a day, it did seem like this was the new staple entertainment, with about 3 or 4 different sessions per day (I like trivia, but only took part in the progressive, and offered some assistance to friends when I could) PORTS: We did not do any ship excursions, but had our own plans at each port. No issues experienced as far as I know, there was one port where 5 people were delayed, but only by about 20 minutes. DIAMOND LOUNGE: The lounge was too small for the numbers, so they closed the Some Enchanted Evening Lounge for us each evening. Experience was good in there. Coffee maker was well serviced, and even with the numbers on board, I only saw it run out twice, and each time attention was very quick coming. I only drink coffee (allergic to alcohol), so I used that machine a lot. BENEFITS ON SEAPASS, we used the lounge every night, as well as the 3 drinks loaded onto the Sea Pass card. Casino free roll, the machine is tight, and in the past 2 cruises won nothing at all, so this time we won a raffle ticket…. I actually stayed up until 2300 on the last night to be there for the drawing…. For a T SHIRT… you would have thought they would have a decent prize. Very disappointed in that. Internet, see below in notes. % off RCCL merchandise, Used this in the shop, the attendant said it could be used over and over again, which was news to me… only used once though. Washing: Did the $10 off a $34 wash, it was on the day they offered it at $24.99 in the compass, and got charged $17.36 in total… the clothes came back not very clean, and not smelling washed, so not sure if that is the way they wash them, or just not a good service. NOTES: I have never seen a Captain stand on the dock wishing people a good day as they left the ship, But Captain Mike was there at a number of ports, talking to people and wishing them a good day. It was a nice touch. It was Easter on our sailing, and the number of children was extremely low, so we ended up with over 100 eggs and rabbits… All the crew kept giving our son eggs, so we ended the cruise giving them to the crew as we had so many. Internet: We had 2 free days as Diamond. We spread them out till the middle of the voyage for day 1. I opted to go for the upgrade, which cost $7.00 as the Diamond free portion paid for the rest. Speed was actually very good, it surprised me. Unfortunately, after 11 hours, the signal was lost. I reported it straight away (luckily)…. But as I said I picked the middle day and as we were in the exact middle of the Atlantic the majority of the ship lost internet for a number of hours. They logged the loss, and I was credited with another 12 hours at a later date after a few visits. Read Less
Sail Date April 2019
I would like to commend the following crew members that made this cruise so enjoyable, especially Imade, our cabin steward who provided superior service; Oswin, a head waiter at the Aquarius dining room who went out of his way to ... Read More
I would like to commend the following crew members that made this cruise so enjoyable, especially Imade, our cabin steward who provided superior service; Oswin, a head waiter at the Aquarius dining room who went out of his way to accommodate our every request and ensure that our dining experience was first class. His personal attention carried over at the Windjammer during breakfast and lunch; Naik and Lucas, who were our waiters at the 5;30 dinner setting could not have done a better job. At the Windjammer, there were many occasions when we were served by and assisted by Ying Ying and Hsin-Hua whom we got to know quite well. All of these people seemed to love their job and provided outstanding service of which Royal Caribbean should be proud. The entertainment provided on this cruise was some the best that we have ever experienced. Of particular delight were the performances provided by classical artists. The entertainment directer did a great job. The ship itself was quite comfortable, but it was the personnel assigned to this ship that made this voyage so special. Read Less
Sail Date April 2019
This was our first transatlantic cruise and I have been totally converted. I never imagined we would have such amazing weather in December and be suntanning around the pool. The crew went above and beyond to make the passengers happy. The ... Read More
This was our first transatlantic cruise and I have been totally converted. I never imagined we would have such amazing weather in December and be suntanning around the pool. The crew went above and beyond to make the passengers happy. The food in the Windjammer (buffet style) was outstanding with a huge variety of choices, to satisfy the most fussy eaters or those with food allergies. Finding a table was never a problem as many people chose to eat all meals in the dining room and be served. Food in the dining room was very average with a lot of the same standard dishes every night and a couple of new choices. It was hit and miss, some nights good and others not. Entertainment staff and cruise director Elvis were great. We could have been kept busy from early morning till late at night with a full program of varied activities had we wanted to. There was never a moment when we didn’t have something we wanted to do, even if it was reading in one of the lounges. Entertainment in the Broadway Theatre was mediocre. Maybe 4 out of 14 nights we had really good entertainment. Possibly this being a repositioning cruise it was harder to find entertainers to stay on board for a long stretch of time. Apart from a few minor complaints like no frozen yoghurt and no instant coffee available, we could not find fault with anything. The ship is small and obviously doesn’t offer what the mega ships have, but the price is also substantially lower. Our port stops in the Canary Islands were fantastic and excursions were wonderful. Sign up on the ship’s roll call to meet new people in advance, and to arrange all sorts of other activities both at sea and on land. Read Less
Sail Date December 2018
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank ... Read More
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank them all.The latest itinerary took us from Southampton to The canaries and on to the Bahamas and Florida with flat seas and clear sky’s 75/80 degrees for the six days at sea across the Atlantic.With only 2200 guests there was no need to change nationality to get a bed and all the bars and restaurants were easy to use.The food was fantastic and the level of service throughout the cruise was superb and on top of clear sky’s,flat seas,stunning food and fantastic service we received £250.00 from cruise 1st,$310.00 dollars on board spend and 25% off our next cruise and missed spending a fortune in Boston and New York.The staff in all departments were properly the best I’ve encountered with a special mention to Sweden and Benjamin our two excellent waiters where nothing was to much trouble.So i would just like to say what a fantastic cruise and thank you to all the people that cancelled which made it such a great crossing. Read Less
Sail Date November 2018
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently ... Read More
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently don't realise that the crew have a hard job getting the ship ready for pax. We actually saw from our hotel room, people arriving, expecting to board the ship at 09.15 ! The ship was very clean & well maintained. The additions will obviously appeal to families, but it was easy to avoid the top area. Being a TA cruise, we didn't expect to see any school aged children, but as usual, we were wrong. Captain Iv runs a very good ship, & the ambiance proved that the crew like him as much as the passengers do ! He is a very affable person, who interacts with people very well. Orlando, F&B Manager on our cruise, was very approachable & we gladly congratulated him, & his team, on the food presentation & quality. Regardless where, or when we ate, the food was consistently good. Our stateroom was maintained very well by Bhisom, who was aware from the start, that we are early risers, so the room was cleaned by the time we returned from breakfast. The first few days proved challenging, weather wise, but the Captain deviated from the usual course, to avoid the main part of the adverse weather, but the conditions were still quite rough. The health lectures were very interesting, conducted by an American Cardiologist, Dr K Sheikh, who was entertaining as well as being very informative. We were delighted that the casino was smoke free for the entire cruise, but smoking is still allowed on one side of deck 11, although we could avoid it, if we remembered ! The food in both Chops Grille & Giovanni's was as usual, excellent, but as I stated earlier, the food was good, regardless where we ate, including Barefoot beach club on Labadee. The only downside.....the vast numbers of Diamond & Diamond Plus members onboard. It meant that the Olive or Twist Lounge was filled to overflowing every evening, long before 5pm when the event commenced. Suites & Pinnacle guests could use the lovely airy Suite lounge, but as there is no bar set up in there, the servers had to prepare drinks either in the pantry, or at the bar in the main lounge. Wine was easy for them to serve, but mixed drinks took a while to get. We think that the C&A society will have to rethink their policy as it's too easy to reach D & DP status. It used to be that D's had an event consisting of wine, beer & Cava, now, those who have 70 points enjoy almost the same as those who have 700 !! Janice, lead bartender in the Crows Nest, Olive or Twist Lounge is delightful. She was always upbeat, friendly & eager to please. She ran an excellent bar, & was constantly aware people were waiting to be served. All crew we encountered were delightful, & those with whom we have cruised before, remembered us....for whatever reason, but we didn't ask !! We like the ID, but like the itineraries of other ships within the fleet, so it will be a while before we are back on her. Our experience on RCCL ships has always been enjoyable, & whenever we hear people complain about food, or the standard of cleanliness onboard, we have to shake our heads & wonder what kind of lifestyle they lead. It's easy to opt for healthy, nutritious food. On our return home, we weigh ourselves, & find that we have not gained weight. It's not because we haven't eaten or drunk anything, but have chosen wisely, exercised, & followed a regime which is sustainable, no matter where we are. Waste of food is abhorrent to us, but many plates we saw being removed from tables had food untouched by the person who had put it there. In a buffet situation, it's easy to opt for small portions, then return if more food is required. Some of the crew come from countries where food is not easy to obtain, so it must be depressing / annoying for them to see such unnecessary waste. Much media advertising coverage is given to plastic waste, but surely food waste should also be highlighted. Here endeth my rant !! Read Less
Sail Date October 2018
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole ... Read More
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole experience to be amazing and often reflected on how any little things were done to exceed expectations. ALL the staff were so friendly and genuinely helpful, they would go out of their way often to help. We always found a table to eat in Windjammer and the food here was exceptional. My wife and her friends often find it difficult to find food they like as being originally from China, they like to eat plenty of fresh vegetables and fruit and these were in abundance. We initially had concerns as to 'how many standard drinks were included on the standard package' but they were plenty and free 24hrs. Each evening we had a meal in the main dining room. 2 waiters for 3 tables with a total of 14 guest to look after, the service and food quality was amazing. All the staff took a real delight in talking to you and taking an interest but not to a point of intrusion. Each day we received our copy of 'Compass' a guide to the many activities going on each and everyday, it truly was jam packed. From dance lessons, french lessons, Bingo many health things including chinese herbs and too many to mention and so diverse. I saw mention of 'not enough sunbeds' yet I found dozens spare all the time, Ok maybe not right up to the pool edge but certainly plenty. Plenty of pool towels too and my wife certainly put the walking track to good use as did another of our party. Everything was immaculately clean too, so far beyond many of the hotels I've stayed in and the room made up twice a day. In the evenings different folded towel animals were left in the room made up by the room attendants. I can honestly say what a credit all the staff were and we are looking to book our next cruise. Don't be put off by reviews as we nearly were find out like us for yourself. We also enjoyed some top class shows that were of London show quality with top acts. If there was a negative, and I'm sure this is outside RC control was the onward transfer where we had to queue for far too long with no organization as to where to go. Recovering from an accident and having a few mobility problems my wife had to fetch me a wheelchair before I collapsed. I'm sure this was not Royal Caribbean but this was a real problem. Read Less
Sail Date October 2018
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done ... Read More
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done with more storage space for our 2 weeks work of clothes. The dining experience was fantastic thanks to the 2 at tentative waiters in the Main Dining room. In fact it was so good we didn't bother booking any speciality restaurants. Quality and variety of the food was superb. Our friendly waiters who must be mention Tri, and Neftali made our cruise special. We were entertained every evening after our meal by Tri who would have us trying to work out table tricks using all kinds of dining objects like cutlery, napkins cocktail sticks and glasses. I cannot find anytjing negative to say about the main dining room experience. The shows in the theatre were very good particularly Grease and Darren Day. The facilities on the ship were also excellent great splash area and pool for kids. Read Less
Sail Date October 2018
We just completed the Symphony's inaugural transatlantic crossing in Nov 2018. We have done many of these voyages and are seasoned transatlantickers. This voyage far exceeded our expectations in every aspect including the cuisine ... Read More
We just completed the Symphony's inaugural transatlantic crossing in Nov 2018. We have done many of these voyages and are seasoned transatlantickers. This voyage far exceeded our expectations in every aspect including the cuisine (fresh bowls of berries!), the chocolate, butterscotch and white chocolate fountains, the lobster entrees - all just excellent. All of the shows were outstanding - the Broadway production, Hairspray, the Ice shows and the Aqua theatre - the athletes were stupendous. The tightrope walkers across the high seas while the ship was in motion - don't know how they pulled it off. The bionic bar was immensely entertaining, with robotic arms that make your martinis by plucking liquor bottles that were hanging upside-down off the ceiling. Oh so cool. The entertainment was robust for this type of cruise - always something fun and musical along the promenade. Zumba classes were high energy and actually too well-attended due to the great instructor. Thanks for the experience - this ship and its glory was well worth it. Read Less
Sail Date October 2018
We were just on the maiden voyage across the pond of The Symphony of the seas. I don’t know where to start. The ship is gorgeous. The murals, the hanging art in the elevator shafts, the public rooms, the restaurants, all the art work. ... Read More
We were just on the maiden voyage across the pond of The Symphony of the seas. I don’t know where to start. The ship is gorgeous. The murals, the hanging art in the elevator shafts, the public rooms, the restaurants, all the art work. The ship is a feast for the eyes. The cabins were decorated very nicely and had loads of places to store your clothing. The staff was amazing. Always smiling and always asking what they could do for you. The food was actually the best we had ever experienced on a ship. The meats were so tender and flavorful, and every night things were varied. The lunch display in the main dining room, whether a la carte or buffet was different everyday, and almost too beautiful to eat. The theatre venues were as always, spectacular. The shows were broadway worthy and the new world of computer generated scenery during the productions left us with amazement.. It’s so nice to not have to open a restroom door with a handle. All restrooms on the ship have panels on the wall you wave your hand in front of and the door opens automatically. That is a wonderful thing for all. The pool areas were brightly colored and the new slides from the top of the ship down to the pool areas were amazing. The children’s pool was delightful and looked like a Rube Goldberg contraption, making old and young smile. As usual there is an ice skating rink, flow rider, rock climbing ,carousel and anything else you would want on this fabulous ship. Once in a while there was a line of passengers waiting to get into a show, but that really wasn’t much of a problem..with more then 6000 passengers it was never too crowded to enjoy yourself. You could be busy all day and night and never get bored. This ship makes you smile. We had recently been on an Oceania cruise what a difference like night and day. The food here was so much more superb and the entertainment couldn’t be compared. We can’t wait to go on the ship again. A+ for this new wonder..... Read Less
Sail Date October 2018
We´re a gay couple from Norway (early 40´s)and this was our 19th cruise overall but FIRST transatlantic... we tried Harmony some years ago and loved it and wanted to try the Symphony + TA. We started booking a Central Park view cabin and ... Read More
We´re a gay couple from Norway (early 40´s)and this was our 19th cruise overall but FIRST transatlantic... we tried Harmony some years ago and loved it and wanted to try the Symphony + TA. We started booking a Central Park view cabin and upgraded to a Junior Suite and then to a Grand Suite. It was a good a deal, so we went for it. PRE-CRUISE: One night in Barcelona, stayed in the Acta Mimic Hotel, close to the port, good for a one night sleep. EMBARKATION: Fastest embarkation ever. we did the online thing, uploaded pictures and at the port they just scanned our sailing passes and Boom... om board in less than five. SHIP: Symphony is just Amazing... the amount of art pieces around is just incredible. Layout is perfect, that you dodn't feel the crowd around. Loved the ship overall. CABIN: we ended up upgrading ourselves to a Grand Suite slowly slowly, cabin 7254; just Amazing... loved the layout. Incredible amounts of storage space. Bathrom size perfect. Location was just perfection... close to elevators, close the the entertainment decks. SUITE CLASS PERKS: Grand Suite Cabin gives you Sky Suite Class perks: Concierge Service, All Day Access to Coastal Kitchen with reservations, Specialty Bottled Water (upon arrival), Complimentary VOOM, Priority Boarding and Departure, Priority Dining Reservations, Reserved Seating Area in Select Entertainment Venues, Suite Lounge Access (complimentary hors d’oeuvres and cocktails each evening), Access to Suite Sun Deck, Spa Bathrobes for Use Onboard, Luxury Pillow Top Mattress, Luxury Bathroom Amenities by L’Occitane. The concierge (Rahul) was amazing and fixed everything we needed in a very efficient way, the first day we just brought him a plan we wanted for our dining reservations (specialty and Coastal kitchen) and he took care of that in just few hours. The suite lounge is really a place to enjoy and relax, in our sailing there were a lot of Pinnacles (around 250) and therefore it was always crowded during the day and it kinf of annoyed us, but whatever that was not going to disturb our holiday. The only thing we missed in this suite class is having a buttler or kind of an upgraded Stateroom attendant but we managed well. Suite Sun deck with a bar and jacuzzi: perfection. DINING: • Coastal kitchen: As part of the Suite perks, we had access to CK as our main restaurant. In general we loved CK, the dinner menu changes everyday (at least for the first seven days), breakfast and lunch menus didnt change daily but t it was great we loved every single meal. The staff made its best to make us feel welcome and at home. • Windjammer: Very good and varied selection for lunch (when we were there), good quality and tastes, also good service from the waiters. • 150 Central Park: This was our choice for the first night and it was a train wreck, dinner for the two of us took around 2,5 hours and we waited almost an hour between started and main without having contact with the waiter at all, like if we were forgotten... then the waiter shows up and gives up a excuse aboput some problems in the kitchen and asked us to wait a little bit more... we did, the food came and the steaks were raw, even if Iasked a medium -raw it was still cold inside... whatever we decided to not make a problem of it, eated some of it and hqad dessert and that was it. • Chops Grille: It was good, good steaks, good service but nothing to brag about. being this the most "signature" restaurant from RCCL, they should do better. • Jamies's Italian: One of our favorites, so good at every level that we visited it twice during the cruise. The menu, the quality of the food and the service were some of the best during all the cruise. • Hooked: one of the new kids in town of the RCCL restaurants... perfection at every level... The food, service, the design of the restaurant... Just do yourself a favor if you liek seafood and eat there. • Wonderland: Incredible dinner, good service and amazing entertainment now with a mad hatter going around interacting with the tables while you enjoy dinner. • Solarium Bistro: loved the concept and easy delicious buffet dinner. • Johnny Rockets: easy going dinner but it was slowly with an almost empty restaurant. • Playmaker's (for dining): BEST BURGERS EVER. period. • El Loco Fresh: if you like (or love) Mexican food just go there, easy lunch and delicous and fresh and and and and.... Guacamole... burritos... Carnitas... BARS: as said, we bought the premium drinking package and we found it is still worth it. In general we found the service around all bars to be good with no long waiting. Best bar for us as the English pub... ENTERTAINMENT: NO SPOILERS: just go and enjoy and the shows... everything... Symphony entertainment team does a great job overall and the shows are some of the best productions we have ever seen on a ship SERVICE: I would say the service all around the ship was great. SHORE EXCURSIONS DESK: we didn´t use this so will not comment on that. CRUISE NEXT OFFICE: they did their job and we booked two future cruises with very good deals and promos DEPARTURE: VERY CAOTHIC PERIOD, the shuffle to the airport was kind of crazy and not organized at all. CONCLUSSION: we would definitely and easily sail again in the Symphony but not in Suite Class, it was great, and we loved it but comparing with other suite programs (Celebrity and NCL) you get less for your money... Read Less
Sail Date October 2018
First time we did a trans Atlantic cruise. For our 40th anniversary. We did numerous specialty restaurants. Most favorite was Wonderland. Very special. Even if you are picky eater (like me) you should try it. We thought all the ... Read More
First time we did a trans Atlantic cruise. For our 40th anniversary. We did numerous specialty restaurants. Most favorite was Wonderland. Very special. Even if you are picky eater (like me) you should try it. We thought all the dining was great. We had lamb for our first several dinners at different restaurants. The best was at the Solarium (slightly extra cost) but worth it. We did My Time dining . We liked it. We had duck one night and thought is was great. We did not purchase any of the drink options, but we did purchase wine by the bottle at many of our specialty diners. We somehow had some discount. Entertainment was good. We did get bored after so many days at sea. We probably will not do a trans-Atlantic cruse again. Not the fault of Royal Caribbean. We did really enjoy the cruise. We t got off in Miami. Had our luggage. We got in line at 6am. Off the ship at 635am. We were at the gate in Miami airport at 705am. Yes, just 35 minutes. Amazing. Read Less
Sail Date October 2018
Following a wonderful family trip across Europe we enjoyed a 13 day transatlantic cruise. I was very concerned that there might not be enough activities for my wife. Luckily the activities director was a non stop activity machine. The ... Read More
Following a wonderful family trip across Europe we enjoyed a 13 day transatlantic cruise. I was very concerned that there might not be enough activities for my wife. Luckily the activities director was a non stop activity machine. The lovely Talita Leone taught Zumba and stretching and Brazilian dancing classes daily in the centrum and pool side. Fantastic. The evening events included parties and the quest. The crew was excellent. Food was very good in MDR and service excellent. Breakfast and lunch were good. The ship is nice and very easy to get around. Music by Vicky and band were good. Fellow passengers were amazing fun. One of our best trips ever. The entire staff was friendly and service was excellent. The ship is headed for a refurbishment that’s needed. But we’ve found some great things in small ships like this Visions and the Grandeur. Maybe they try harder. Diamond lounge was available from 4:30 to 8 pm every day including day we got on. Read Less
Sail Date October 2018
The Vision of the Seas Officers, Cruise Staff and Crew were very friendly and highly visible. This TA offered new, fun, free activities that we had never experienced before - the egg drop, cake decorating, scavenger hunt, debates, Neptune ... Read More
The Vision of the Seas Officers, Cruise Staff and Crew were very friendly and highly visible. This TA offered new, fun, free activities that we had never experienced before - the egg drop, cake decorating, scavenger hunt, debates, Neptune ceremony, escape room puzzle, Crew talent show, many different game shows, to name a few. This was our first time on a Vision Class ship and while not as “kid friendly” as many RCI ships, it was perfect for us. The flow in the Windjammer, Shops, Lounge and Theater area was excellent; especially compared to the Radiance Class (Jewel of the Seas) that we just sailed. The stairways and aisles seemed wider and were easy to navigate. The ship does show some wear, but not as much as the Jewel and Vision is headed into a 14 day dry dock as we disembarked. This is only our third TA, but, though a smaller ship, the Vision offered the most and most varied activities. It was a great trip. Main Dining Room: Food and service were excellent. Very flexible in adjusting to our group’s staggered arrival times. We were booked for MyTime dining but when we arrived were advised we had been assigned early sitting at a table for 10. MyTime was overbooked and they could not / refused to accommodate another party of two. We were offered a table for two in the MDR on night 2 but we declined. RCI needs to get a handle on scheduling MyTime; we had a poor experience on the Jewel, also. Compliments to the Chef for the Beef Wellington - it was extraordinary! Specialty Dining: Giovanni’s was outstanding - service, food, atmosphere was excellent. The staff was very friendly and all of the food - from bread to dessert was great. While they didn’t have a window seat, they graciously sat the two of us at a table for four with a view. Izumi was also very good. The server explained the menu and offered suggestions. The hot rocks are a fun cooking / eating experience. Unfortunately, at Chops, usually our favorite, the server and maitre’d were not friendly / almost rude from the start. The steaks, appetizers and desserts were very good but the accompanying sides were all cold (potatoes, spinach and mushrooms). For some reason in our section of the dining room, the lights were never dimmed and our table was so close to the party next to us that we could hear all of their complaints to the server. The server never asked if we wanted more wine (we did) and did not clean up the table (crumb catcher) between courses. It was a really poor experience. Masquerade Theater: Entertainment had it’s highs and lows - James Stephens III, Mark Preston, Brooks Aehron (pianist), the Beatles and Gary Williams are not to be missed. Comedian David Naster was good but Neal Austin and Steve Rawlings were not. The Duo Artmotion (aerial performance) was good, but a little long and repetitive, especially for the first night. The Production Show cast members were very good, talented singers and dancers; the costumes and sets interesting; but the material was boring and old. I think the production shows are past their prime. On long voyages, it would be nice to see the production cast more. We enjoyed the matinee performances and the classical music was a different, welcome addition. Eunsely Park (violinist) was remarkable. FYI: the theater is way too warm - need more A/C. Customer Service: Very helpful and friendly. Needed to have my SeaPass replaced - no problem! The ship really needs to be upgraded so you can view your bill on the room TV; it would save many trips to Customer Service. Next Cruise: Only dropped in once. Very abrupt and did not seem especially interested in selling me a cruise. Photographers: Always a great, friendly group, the Vision was no exception. Especially enjoyed the young man from India and the married couple from Mauritius. Read Less
Sail Date October 2018
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. ... Read More
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. Cut to 2017, and they released our itinerary with the addition of Greenland! We jumped at the chance to book it, and we were not disappointed! What was originally a family cruise turned into a mother/daughter trip. While we had already spent time in Copenhagen for our Baltic cruise, we knew we wanted to spend more time this year, since it's such a great city. We spent three days exploring prior to embarkation and stayed at The Square Hotel, right across from City Hall and down the street from Tivoli. We couldn't have asked for a better location. The actual port for embarkation is Oceankaj, which is a ways away from the city center. I believe our taxi cost about 260DKK. Embarkation in Copenhagen is a breeze. Disembarkation in Boston is not. We'll get to that later. THE SHIP: We've been sailing on Radiance class ships for the past three years, so upon embarking, we already knew the lay of the land onboard. The only difference we noticed was our room. We stayed in a junior suite, and during it's quick dry dock in 2017, they switched out the sagging sofa bed for a nice, large gray couch. Since our third guest canceled, we never got to test out the sofa bed, but anything would have been better than the old one from two years ago. Our stateroom was 1570, which was great, since there's a lot of annoyance with being below the pool and Windjammer deck. We lucked out and found that our room was below a carpeted section of the Windjammer, so we had no noise above us. There's a little wear and tear on the ship, parts of the deck railing were chipping off and our bathroom sink had a few cracks. But overall, the ship looks to be in good condition, and it's always reassuring when you constantly see staff members cleaning all areas of the ship. FOOD: It was average. We typically buy some kind of dining package to avoid the formal nights, so we had a few meals in Chops Grill and Giovanni's Table. Both restaurants were the best meals we had onboard. Our waiters in the MDR were great, but the food was average. We found the MDR menu didn't change much, so after 16 days, we were ready for food off the ship. ENTERTAINMENT & ACTIVITIES: They had a number of enrichment lectures throughout the cruise which always seemed to be packed. The nightly entertainment was normal, after three straight years of European cruises, we had seen over half the acts already. The one unique thing with this cruise was the Blue Nose Ceremony, which has to do with crossing the Arctic Circle. But everyone was involved, including the Captain. We took part in progressive trivia on sea days, which was excellent. Additionally, the crew hosted Master Sea Chef with a number of staff members. It was a huge hit and I hope they continue the tradition on crossings. SERVICE: Overall, the staff was great. The cruise director, Jamie, was fantastic and was seen quite frequently around the ship. Captain Aris was also seen quite a bit. The activities staff were great, especially Diego, who made countless trivia games knowledgeable and fun. We've become accustomed to being greeted by every employee as you pass by and this cruise was no exception. Maybe it was the fact that it was a 16 night cruise, or maybe it was because we were making history with Royal, or just being on a smaller ship, but we did feel like a big family by the end of the cruise. PORTS & SHORE EXCURSIONS: I'll break it down by port. SKAGEN - it was pouring rain shortly after we arrived, so we stayed onboard. However on a nicer day, it a great opportunity to go to the northern most point in Denmark and see where the North and Baltic Seas meet. STAVANGER - originally the itinerary had us going to Bergen, so when it changed, we were a little disappointed. However Stavanger was quaint and beautiful. We booked a fjord tour independently with Rodne and it was worth all the money. Luckily for us, they boarded the fjord tour directly behind the Serenade, so it was a short walk for us. LERWICK - we tendered here and just walked around the city. It was a cute Scottish town with incredibly friendly people. AKUREYRI - this was our first experience with Iceland and it did not disappoint! From the sail in (you sail into a long fjord to get to the city) to the view from the port, we were in awe. We booked an independent tour with Fab Travel and did a day tour of Lake Myvatn. Again, it was well worth the money. Our guides were knowledgeable and it was nice having a smaller bus to tour with. REYKJAVIK - we stayed overnight in port, allowing for two tours. Reykjavik was the only time we booked tours with Royal. The first night we went to the Blue Lagoon for a night swim. Maybe it's considered too touristy, or too expensive, or both, but for the rest of the cruise, the people we spoke to raved about their time at the lagoon. It's big enough to not feel crowded - especially at night. And overall, it was just a relaxing and wonderful time. After the highs of seeing the beauty of Akureyri, the lagoon seemed to add to the magic of the country. The next morning, we (and basically the whole ship) did the Golden Circle tour. The sites were crowded (it was also on a Sunday), but it didn't take anything away from it. PRINS CHRISTIAN SUND - we just sailed through the sound for about six hours on a sunny day. We were lucky enough to have a geologist onboard who made sporadic announcements to give people information about what we were sailing by. Initially, we were slated for a 7-8 hour tour through the sound, but we were working to beat a storm front. QAQORTOQ - being the first Royal ship to sail here, there wasn't a whole lot of information regarding the city beforehand. There were only a few excursions offered and they were incredibly expensive. Most passengers just wandered around the town for a little while, so hopefully next year there will be more options for cruisers. It was just the small price to pay for being the first cruise for the company to port here. SYDNEY - there were a number of excursion options in Sydney, but since we spent the bulk of our money on Icelandic excursions, we just walked around the city. HALIFAX - again, Royal offered a lot of diverse excursions for passengers, but we opted to take a walk along the boardwalk. It was a Sunday, so it was a bustling city with families out and about. We did a quick tour of the Maritime Museum of the Atlantic and found some food along the waterfront. Overall, Halifax was a gorgeous coastal city and we'd love to go back. The only issue we found with the excursions we booked with Royal was that they were extremely disorganized. Our Blue Lagoon tour met on the pier, but there was no shore excursion employee around to check tickets and to point people onto their respective buses. While the tour operators tried to fix the issues, the missing shore excursion employee showed up and stood to the side, not bothering to help. The following morning we had to report to the theater to get our stickers, which was a normal occurrence. However, unlike every other excursion that met in the theater in the past, the staff had people lining up around deck five and giving stickers at the entrance to the theater rather than down by the stage. Overall, it seemed like Royal was extremely disorganized with tours, which wasn't the case when we sailed on the Serenade two years prior. The excursions themselves were excellent, but the organization needed some help. DISEMBARKATION: Understandably, the US does a thorough inspection on a ship that comes in from Europe. But it definitely delayed the start of disembarkation. We elected to do the express walk off with our bags as usual, but in the end we were getting off the ship with groups 1-3. The start of disembarkation was slated to be 7AM, so we went down at 6:30 to sit around. Except everyone was already lined up, and the doors didn't open until about 7:30. The first ones off the ship had to have come down before 6AM to stand in line. Immigration was held in the dining room and we were promptly led off the ship. Pro tip: Use Uber or Lyft. Boston has limited taxis at the port. By the time we got to the taxi line, there were about 7 families in front of us and two taxis that were full. The port employees even suggested using Uber. There were 50 or more people in line after us, and only a handful of us elected to get out of line and order an Uber. In the end, it took 20-25 minutes from the time we ordered a car to being dropped off at the airport. Overall, the cruise was excellent. Even though I'm a little tired of the Radiance class at this point, the itinerary was always the reason behind booking this sailing. The fact that the crew was so wonderful seemed to be icing on the cake. The balance between sea days and ports was perfect and made the cruise fly by. While I don't have any future sailings booked on the Radiance class, I will always look at the Serenade with fond memories and appreciate that it took me across the world with an amazing crew and incredible passengers. Read Less
Sail Date August 2018
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. ... Read More
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. The "at sea" days were spread out ,which was good. Only negative was that the food in the main dining was average at best. About 60% of the menu was the same each night. Food at buffet was above average. Chops was great. Really enjoyed Park Cafe in Solarium for breakfast and some lunches. Much more relaxing than buffet. Ports were all good. Cruising thru Prins William Sound and Iceland made the trip. Go all in for excursions in Iceland. Only way to truly see and experience everything. The disembarkation process - going thru passport check and customs on board the ship took forever. In conclusion ,great way to see unique parts of the world Read Less
Sail Date August 2018
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ... Read More
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ports in 23 days, what a great itinerary. We spent three days in Copenhagen before departure and enjoyed the city immensely. We did independent tours, not from the ship. Embarkation was smooth and we were on the ship in no time at all. We had a balcony and the room was adequate size, we were on deck 7 close to the forward elevators. Lots of activities all over the ship and especially in the Centrum [music, dance classes, chef cook off, etc]. Food in the regular dining room was extremely good on this ship and we also ate at Chops, always good.Service was great. Loved Damian, the singer in the pub. Lots of other entertainment, some really good, some not as good. We did not travel with children. I would definitely recommend this trip and the ship is going again next year. Just be sure to pack warm clothes. Read Less
Sail Date August 2018
Always wanted to take Transatlantic cruise. I am glad we did it and with Royal Caribbean. We can't think of any bad experience all the way. All the crew, food and entertainment was excellent. We are already thinking about next ... Read More
Always wanted to take Transatlantic cruise. I am glad we did it and with Royal Caribbean. We can't think of any bad experience all the way. All the crew, food and entertainment was excellent. We are already thinking about next cruise with RCI. Starting from check-in and right up to disembarking at Civitivecchia the whole experience was very positive. Had similar experience with every stop on the way. Lot of choice with onboard dinning and again the food was very good. We can't say enough for the great service provided by every member of the crew. I believe the Captain sets the example of meeting and greeting all the passengers. We managed our own shore excursions and enjoyed every bit of it. The cabin was very spacious and well laid out and our cabin attendant was excellent. Thank you Royal Caribbean and keep up with your great service. We will be back soon. Read Less
Sail Date May 2018
We chose this cruise because it provided a way to get to Europe fairly economically when you consider all room and board and good food and entertainment and excellent childcare and programs included! We got to see many beautiful places on ... Read More
We chose this cruise because it provided a way to get to Europe fairly economically when you consider all room and board and good food and entertainment and excellent childcare and programs included! We got to see many beautiful places on our cruise and had the option of taking paid for excursions or venturing out on our own. Excellent staff and service! We didn't want for anything! All of their staff are friendly and helpful and it was so fun to meet people from all over the world. Royal Carribean had a great mixture of staff from various places around the world and it was fun to talk with them and learn from them! Their programs for our children were excellent. Our children had so much fun and it provided my wife and I to have a true vacation. All the ports we stopped at were beautiful and fun to explore. It was also nice that at one of the ports they offered complimentary shuttle into town. The food was excellent and plentiful and they even had gluten free options. Read Less
Sail Date May 2018
We like transatlantic cruises. This was one of the finest. We made new friends, and fully relaxed with the activities provided. We especially enjoyed Charlotte and her watercolor classes, and the lectures on medicine. Cigar/cigarette smoke ... Read More
We like transatlantic cruises. This was one of the finest. We made new friends, and fully relaxed with the activities provided. We especially enjoyed Charlotte and her watercolor classes, and the lectures on medicine. Cigar/cigarette smoke is highly offensive to me, and gives me migraines, and yet the casino was one of the freshest we ever experienced, as we occasionally passed through it. I did comment to guest relations about how much nicer it is. It was great that the Diamond Club area was expanded, due to the high number of Diamond, etc. guests on the ship. We really enjoyed the Happy Hour, the snacks and the fun with friends. On other ships we have been able to eat and enjoy the Pinnacle club, as well as top shelf dinners, because we had a Jr. Suite. This was not applicable on the cruise, which was a little disappointing. And I wish I had known how disappointing the internet would be, as I would not have purchased it. Read Less
Sail Date May 2018
We did the trans Atlantic crossing. the ship was quite, not a lot of children on it maybe because it was a 14 night cruise and not school holidays in the USA. Meet some fantastic people on this cruise. the staff were wonderful and helpful ... Read More
We did the trans Atlantic crossing. the ship was quite, not a lot of children on it maybe because it was a 14 night cruise and not school holidays in the USA. Meet some fantastic people on this cruise. the staff were wonderful and helpful in many ways. We are diamond member with crown and anchor, so spend some time in the diamond lounge, JJ was a very good host and a very pleasant lady. the ship was clean and tidy, meals were had mostly in the dinning room at night, the wait staff were excellent. there was plenty of entertainment on the ship, from ship board activities to the shows in the main the theatre. The activity manger and there staff did a good job with all the activities they put on. We visited Key west and the canary islands. I would do the crossing again in a few years. Read Less
Sail Date May 2018
Transatlantic cruises are our favorite! We choose this cruise because date worked. Turns out it was one of our best cruises (30+ cruises). We flew to San Juan late on Saturday & stayed at airport hotel (very convenient), took taxi ... Read More
Transatlantic cruises are our favorite! We choose this cruise because date worked. Turns out it was one of our best cruises (30+ cruises). We flew to San Juan late on Saturday & stayed at airport hotel (very convenient), took taxi ($19 plus tip) and arrived at port around 11am. The port was chaos and porters rude. Demanded tip before they would take bag (this was only negative of our cruise). Once in terminal check in was very smooth. Was on ship quickly and went up to Solarium to relax. Jewel of the Seas was showing her age slightly but it was immaculately clean and staff and crew extremely friendly, personable and informative. We had balcony stateroom (8026) which was nicely appointed, plenty of storage and very quiet. Our cabin was also close to forward elevators. Excellent cabin steward, Kevis. He remembered little things and alway had smile. Mattress very firm (translate hard). Kevis went above & beyond to remedy that. Had excellent table with great table mates. Our waiter and assistant were both new to their jobs so service was slow but they worked hard. Fantastic head waiter Gianni. He was very present. He fixed issues immediately. He also took special care of my husband who has special dietary needs due to health. Don't like changes to menu, especially only 1 new dessert each night but food was always delicious. Loved the savory bite rolls. Headliner shows were excellent this cruise though the production shows not as good as usually. I would cruise just to see some of those entertainers again. The enrichment lectures were a disappointment. Only 1 lecturer was scheduled and she was not a good speaker. A real let down for my husband. Being smaller ship, many activities were in Centrum. It was just too small for some of the Activites held there. There were only 25 seats. The staff & crew were one of the best, if not the best we ever encountered. The tone was set Captain Dustin and his officers. The were present, always smiling and made us feel valued and welcomed. There were a few crew who made our cruise so special by their warmth and friendliness. They were not assigned to us but just went out of their way to greet you. And once they knew you, they took the time to talk with you each time they saw you. (Maileen- dining room, Jennifer-bar staff, Loupesh-disembarkation Coral theater. The ports were all beautiful. We did 4 ship excursions-2 excellent, 2 not good. The shore excursions manager Claudio was very helpful. He listened and seemed to truly value our input. He also made up for poor excursions. Disembarkation was amazing. It was relaxed, calm and peaceful. Not the usual experience. When we got off the ship, we were greeted by Captain Dustin and some officers with handshakes and a heartfelt thank you for cruising with them. Like I said, amazing. The seas were calm and weather good the whole trip. Though it was breezy! The shuttle to Rome's City Center went so smoothly. A great cruise, tremendous memories, new friends and only 1 lb gained. Hope we will sail on Jewel again. She is a beautiful ship with even more beautiful staff & crew Read Less
Sail Date May 2018
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