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1,599 Royal Caribbean Sydney (Australia) Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
Looked forward to this cruise as been on Radiance twice before. Easy boarding despite covid-19 issues. Just relaxing before sailing when Captain advised cruise cancelled due to NZ closing ports. Royal Caribbean were great. Really helpful ... Read More
Looked forward to this cruise as been on Radiance twice before. Easy boarding despite covid-19 issues. Just relaxing before sailing when Captain advised cruise cancelled due to NZ closing ports. Royal Caribbean were great. Really helpful and promised a full refund or 125% credit on cruise cost. Vessel was very clean, lots of people cleaning and wiping down everywhere we went to avoid the dreaded corona virus. It was very disappointing but very well handled by all crew members on board. Will definitely travel again with RC and especially Radiance. The cabin was very clean and tidy but we only had a one night stay. As we couldn't arrange to get home that night we elected to stay on board. The ship however, had to move into Sydney Harbour as the Queen Elizabeth was docking the next morning. We were taken ashore on a chartered harbour cruise ferry cat and it went really smoothly, Lots of help with baggage both getting on the tender and off at the warf. Congratulations to all staff and crew. Will definitely try this cruise again when things settle down. Read Less
Sail Date March 2020
First time on Ovation ( reason we booked ), so mainly went for the ride, which strangely turned out that way. We journeyed to tip of New Zealand, turned around and came back to Sydney due to Covid 19 problems around the world. As far as ... Read More
First time on Ovation ( reason we booked ), so mainly went for the ride, which strangely turned out that way. We journeyed to tip of New Zealand, turned around and came back to Sydney due to Covid 19 problems around the world. As far as we knew no one had it on the ship, that is till we all got off and went home and 3 days later told one Canadian was infectious last 2 days. So at the moment I am stuck at home for another week and a bit. Food at the Windjammer was excellent best every at a Bistro and easy to navigate around as all in one area. Entertainment was great especially the Mercury Rising show - fantastic best show ever. Other free food outlets were great - Fish and Ships, Pizza's were good with toppings unlike most free Pizza outlets, also few more food outlets around the ship. Captain was excellent with information to passengers. Bad points were prices, everything in US Dollars so supper expensive for anything, eg beers were about $12 up and wine glass about $20 up. On board alcohol duty free was more expensive then Dan Murphy's. Diamond Lounge was a welcome place to visit in evening as could not afford to drink at the bars!! All the shops were empty except for window shoppers, staff were bored as anything. No laundries so either pay astronomical prices for washing or do it in the shower or sink and take clothes you don't need to iron. Best part is we all get our money back so cruise was free or get 125% as credit for next cruise - now that is a good reason to go with Royal Caribbean. Read Less
Sail Date March 2020
We were booked for 11 nights, 12 days for a round trip Australia to New Zealand. We were supposed to stop along the way at Mystery Island and New Caledonia before reaching NZ. However combination of a tropical cyclone and Coronavirus ... Read More
We were booked for 11 nights, 12 days for a round trip Australia to New Zealand. We were supposed to stop along the way at Mystery Island and New Caledonia before reaching NZ. However combination of a tropical cyclone and Coronavirus meant we did a round trip from Sydney and spent 6 nights, 7 days on board. All praise to the captain and crew for looking after passengers well being, the crew were very professional, very polite and accommodating with any request (full praise to our room attendant, Teddy, no request was too much trouble and done with a smile and with a positive attitude that it would be all ready for you when you got back to your stateroom - thankyou Teddy). Loved sailing on a brand new, modern, spacious ship. The public areas made you feel like you were in a fancy upmarket shopping centre. The star rooms (we had a balcony room) were modern and spacious. Loved that the dreaded shower curtain has been replaced by a modern screen. Lots of storage and had to get used to cabin doors that open outwards into the corridor, I felt like I was walking through a fancy hotel when going back and forth to our cabin. Lots of activities as you would expect on a cruise ship, including dodgem cars, roller skating, flowrider and iflow (skydiving in a tube). The Northstar (observation pod on a stick) was a new experience, pleased I did it but once you were up in the air, Northstar was a bit of a let down, the view from Northstar when it’s in the air was no different then the view you will get if you stand on the top deck of the ship and look out to sea. You have 5 minutes up in the air, time for a quick photo but that was it (just endless ocean around you). If you go on Northstar whilst at port, maybe better, you may get more to see than just lots of ocean. Food was in the most part average for buffet and restaurants. Typical food you would get in a Buffett on a cruise ship. Menus were similar between the different specialty restaurants and the main restaurant we ate in (anytime dinning in American icon restaurant). All the restaurants had the prawn cocktail. This dish was a disaster, 4 pealed prawns with the tails on, not dressed or marinated, sitting on cut lettuce, which was undressed and not pleasant to eat. You had a tomato type sauce but this was nothing spectacular. I think they should try and improve this dish or remove it from the menu. The crab cakes were really delicious and should be top entree pick.Steaks were really nice and were cooked to order, loved the side dishes. Did not taste the Japanese restaurant. However, the biggest let down on the ship was wonderland restaurant. This restaurant is themed all around the Alice in wonderland story. Your experience in the restaurant is really terrific. You get to use the special liquid to paint in the framed menu, to make the menu visible. The waiters are dressed like “mad hatter” characters and lead you through the total experience, from explaining the food, what each dish is made from and in what order you should eat each dish. There are 9 entrees on the menu but the waiter picks only 7 of them for you to try. Again the food experience was very different and special and even fun but the food was so “exotic “ that the meal was not enjoyable, (the clear tomato juice shot, served in a test tube was a bit gross) You get to pick your mains from the menu, entree and dessert is picked for you. For mains my partner had halibut fish in a bag. The portion was small, the fish overcooked. The dishes appearance when it reached the table was un - appealing. I had the beef. (Slow cooked for several hours). The beef was not pleasant to eat, stringy, tough, not enough sauce. Dessert was very nice and a bit of a show as it was a dessert wrapped in a chocolate ball, which melted to reveal what was within when the caramel sauce was poured on it. You get two. The other called “forbidden apple” was nice. Service in wonderland was very slow. If you want more drinks or in my case extra sauce, staff response was very slow, you had to wait for your waiter to come back from “entertaining” another table with the opening wonderland spiel before the waiter comes over to serve you. Eventually we got service from the manager. They either need to put on more staff and improve the menu or scrap wonderland from their ships altogether. Wonderland restaurant is an experience you would only do once, but currently not worth the money we paid to eat in the restaurant. We got the refreshment package, that was all non alcoholic beverages. With this package we got a special ovation of the seas cup (you get to keep at the end of the cruise). The cup is waiting for you in you4 room when you arrive. The cup has a chip in the bottom of it and the cup is bottom - less for drinks. You can fill the cup endlessly at any of the self serve soda stations on the ship. There was between 20 and 30 soda flavours in the machine and you could have one flavour or mix and match. Coke Zero with raspberry flavour was nice. This service is a nice touch. It was especially handy in the windjammer Buffett, the servers there are really busy with their work, so the self serve drink station was handy to get a drink quickly each time. The 24 hr pizza station was also a welcome touch. However, the draw back on food was the Buffett and restaurants all close at 9pm, so if you go to 2 different shows in a night, you may have to forgo dinner that night. Sometimes there were two shows to see at night so , you either eat dinner really early or skip dinner and have a late night snack of pizza. Transfers on and off the ship was smooth for the most part. On disembarkation day, we chose to take our own luggage off big mistake!. All the passenger lifts were constantly full in both directions, we waited almost an hour to try and get on a lift before we decided to carry our own, heavy suitcase, down from deck 11, where our cabin was to deck 2 where the exit gangway was. As so many passengers also were carrying off their own luggage and prams and wheelchairs etc, there were long bottlenecks and wait times to get off the ship. If you don’t want to have to carry your own luggage and want to get off the ship quick, then get the crew to carry off your luggage at th3 end of your trip to avoid long delays ( with nearly 5000 passengers trip to depart all at once causes delays) The adults only area “solarium” was nice but there was only wading pools in the adults only area. If you want a deeper pool, to swim in you have swim with all the screaming, noisy kids (not very relaxing). Choosing an adults only cruise maybe an option for those bothered by a ship with screaming kids. At least two of the pools were covered, meaning that you can swim in any weather condition. But lots of strong chlorine used, in enclosed pool area, very strong smelling and overpowering. Shows at night, movies, bingo and other activities all good. Overall experience is a very positive experience. Would definitely travel on ovation of the seas again, hopefully when cruising is back to normal and the ship is able to have port days on their trips. Read Less
Sail Date March 2020
Booked this cruise 6 months ago. From the get go was a terrible experience. Boarding was chaotic, over 2 hours to board despite having first boarding time of 11.30 am. Itinerary changes supposed to visit 6 islands. Ended up going to 2. No ... Read More
Booked this cruise 6 months ago. From the get go was a terrible experience. Boarding was chaotic, over 2 hours to board despite having first boarding time of 11.30 am. Itinerary changes supposed to visit 6 islands. Ended up going to 2. No information given from crew. Stuck doing laps around sydney. 11 night cruise turned to 7 sea days. The new gym set up is a joke. Refurbishment.... What refurbishment. The removed the old gym which was excellent and turned johnny rockets into a gym 1 fith of the size. The removed the complimentary sauna and steam rooms and added 70 more cabins which is ridiculous. The ship felt over crowded and cramped in public spaces. Absolutely terrible. Cabins mouldy, old furniture and furnishings. Public spaces old. No refunds given, no complimentary movies etc. Royal Caribbean has really dropped the ball. This was my 4 cruise with them and most certainly my last. Guest relations was absolutely terrible. Food sub par. However service at dining room and windjammer from front of house staff was excellent. Read Less
Sail Date March 2020
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major ... Read More
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major complaint is the up-selling that takes place as soon as your board the ship. We found the price of alcohol on a supposed duty free ship out of this world. I was drinking Lindeman's Bin 85 Pinot Grigio which was being charged at USD9 a glass at the AUD Exchange rate equated to approximately AUD14.15. You can buy this wine in the US at USD8.00 a bottle, in Australia at AUD9.00 per bottle. This to me stinks of daylight robbery. We found that the noise on Deck 11 where the pools were located were very noisy, we also found that at the shows in the Royal Theartre, the singers were drowned out by the level of the band. We found the whole eating experience really good from the Al Carte Breakfasts and Dinners to the the specialty restaurants on board amazing. We ate at Giovannis and Chops Grille and the food and service were amazing. The wait staff were very friendly but at the same time very professional. Our cabin was a balcony cabin right at the back of the ship which meant that we were doing a fair bit of exercise walking between our cabin and the stairs/lifts. Our balcony cabin was had a steel wall between it and the next cabin which made it very private compared to other balcony cabins. We only had two excursions off the ship, the first was one I organised prior to leaving Sydney for a 6 hour tour of Noumea. The other shore excursion was Mystery Island which was a tender excursion to this lovely little island. The service by all ship staff was amazing considering the number of changes to our itinerary from the day we stepped aboard to disembarkation in Sydney. Read Less
Sail Date March 2020
With the Corona Virus spreading rapidly, we were lucky to be able to cruise at all and were aware that things may change so we set out to enjoy our anniversary holiday with a positive frame of mind. We had an enjoyable day in Noumea and 2 ... Read More
With the Corona Virus spreading rapidly, we were lucky to be able to cruise at all and were aware that things may change so we set out to enjoy our anniversary holiday with a positive frame of mind. We had an enjoyable day in Noumea and 2 days on Mystery Island and quite a few sea days. We have been well compensated for the lack of ports. We were well fed, accommodated, and entertained . We did not find it too crowded at all considering the amount of people on board. Having not cruised with RC before, we were happy with all the facilities provided and the extras that were added recently. Some things are out of the cruise ships control and we don't know what is going on behind the scenes This world wide problem is affecting everything so make allowances and go with the flow at the moment!! Our only gripe was smoking on board. The areas allocated for smoking were too big and intrusive on other passengers especially the children.. Children are inhaling smoke around one side of the pool area.One whole outside deck was for smoking and it would blow inside and down through the stairwell and passages. Read Less
Sail Date March 2020
Big ship but never felt overcrowded Very friendly helpful staff couldn’t fault them Solarium great area. Adults only which is a great idea Food good not great Entertainment same Excellent entertainer one night in the ... Read More
Big ship but never felt overcrowded Very friendly helpful staff couldn’t fault them Solarium great area. Adults only which is a great idea Food good not great Entertainment same Excellent entertainer one night in the royal theatre But other nights mediocre Great singer in One of the bars every night Lacking nice lounge areas overlooking ocean although big one at back of ship but always seem to be having a show or similar on Shops good only a few but varied very clean ship everything ran smoothly Windjammer cafe was good. Great variety Sometimes hard to get a table. To be expected. Back area outside fantastic Solarium cafe great alternative peaceful area to eat. Not the hustle and bustle of windjammer Main dining room excellent service. Food either very good or not so good Cabins 10/10 best bed and shower Very roomy balcony private and great storage. Couldn’t fault Cabin Enjoyable cruise Read Less
Sail Date February 2020
We chose this cruise because of the Ship as we have always wanted to sail out of beautiful Sydney Harbour and back in again. The destination wasn't as important as the Ship but we did enjoy New Zealand and the itinerary was excellent ... Read More
We chose this cruise because of the Ship as we have always wanted to sail out of beautiful Sydney Harbour and back in again. The destination wasn't as important as the Ship but we did enjoy New Zealand and the itinerary was excellent - enough port days and enough seas days over the 12 nights. Embarkation was extremely well done - 30 minutes from stepping out of our car with our bags and sitting on Deck 14 sipping a cocktails Disembarking was equally well executed - we left after our nominated time of 8am by 30 minutes and we were off the ship with our bags through Customs in 10 minutes. The best I have ever experienced! We chose the Ultimate Dining Package and it was well worth every cent. We dined frequently for lunch and dinner at all the specialty restaurants except for Amber and Gold. Our favourite was Jamie's Kitchen for dinner and Izume for lunch - however Wonderland was a fabulous experience and Chops Grille always maintained a high standard. We also dined at Chic one evening, Solarium Bistro (deck 14) twice and Fish & Chips one lunch time. I personally loved having all the various options for dining as it made our cruise very special and certainly not repetitive when it came to dining. Our favourite bar was Vintages but we did enjoy Boleros when the Caribbean band was playing and also Two70 of an afternoon. We did get to Pixels Show (brilliant) and were treated to a fabulous concert in Two70 with The Beatles Celebration band one evening. They did an excellent performance of the Beatles songs between 1962-1967 and even went so far as to speak and play like the lovable Liverpool lads! We didn't go to the Casino or the other 2 shows but I believed those who did enjoyed themselves. My only wish was that there were more seats next to windows to look out at the water while spending days at sea. Mainly did this by heading up to the Solarium (adults only) area or Two70 as the bars were mainly internal. I am just one of those cruisers that enjoy sitting looking at the water but it is really not a complaint. The cleanliness of this ship and the friendliness of the staff goes above and beyond one's expectation. Every staff member we met throughout our cruise was extremely helpful, smiling and kind. Our stateroom was spotless and the ship was constantly gleaming inside and out on the decks. I did however on arrival to our Stateroom follow the 12 guides to santizing our room which I downloaded from google and happy to say we got off board without a sniffle or any signs of a potential C Virus. Everyone I saw on-board was extremely diligent in washing their hands or using the santizers that were placed everywhere for everyone's use. We also carried our own small hand sanitizer gel and hand wipes. No masks were required and I don't recall seeing many people using them on board. We enjoyed room service every morning for breakfast and found their service very reliable and efficient. I loved the fact that we could make our own tea in our room but I also brought my Campos AeroPress portable coffee maker with my own Campos coffee. Being a lover of coffee it was definitely worth the $59 purchase online and will take it with me again. Having your own kettle in the Stateroom is a great idea! Wish more cruise liners did this for their guests. This cruise had only 4200 (approx) guests based on the Captains welcome talk to us all on the first night (700 less than its full capacity) and as this is the largest ship we have been on I was curious to see how it would fee living in a small city with this number of travellers. Happy to say we never felt overwhelmed or delayed in getting on or off at ports or into the Ship's restaurants or entertainment areas. We enjoyed "the eye" on day in Auckland and only had to wait 30 minutes which seem to go relatively quickly. We opted for the 4-7pm slot and it was most enjoyable. We didn't experience Seaplex area but anyone young at heart should endeavour to do the dodgems when they are on the Compass daily itinerary. All in all this was a great cruise for us and we enjoyed all that Ovations of Seas had to offer - would definitely recommend this Ship. Read Less
Sail Date February 2020
We were worried about the size of this ship being the biggest we had been on and it had a lot of stuff that we didn't need like bumper cars, surfing, trapeze etc.but it was easy to avoid them and enjoy the rest of the ship as they ... Read More
We were worried about the size of this ship being the biggest we had been on and it had a lot of stuff that we didn't need like bumper cars, surfing, trapeze etc.but it was easy to avoid them and enjoy the rest of the ship as they were tucked away in the sportsplex. What impressed us most was the organisation. Despite having to be medically tested before we got on as we had to change planes at Bangkok and coronavirus was around it was handled efficiently and we were on the ship with few delays. We thought getting on and off the ship would take some time, especially when we needed to use tenders, but it was all handled very smoothly and quickly. There was a good variety of dining options and bars with efficient and friendly staff. Our room was spacious and well fitted with a largel double bed (better than ours at home!), wardrobes, shelves and drawers, sofa and coffee table and a small but beautifully formed shower room - none of this dangly wet curtain stuff but a proper shower with anti-slip floor and a glass door. The balcony was also very nice. We were well impressed with the cleanliness and they make sure everybody washes their hands before going into any dining venue, unlike some ships which had coronavirus problems. Hats off to Royal Caribbean. It was disappointing that we were unable to stop at Dunedin due to stormy seas and our cruise was tied in with a visit to Melboune for the Grand Prix which was cancelled at the very last minute and we were very disappointed as it was one of the main reasons for the holiday but nevertheless, despite all this we had a good holiday. I would recommend Royal Caribbean and would cruise with them again. Read Less
Sail Date February 2020
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and ... Read More
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and the buffets. We were okay with the initial change in itinerary, adding two overnights in Vanuatu. We understood that we could not get off in Neumea because we traveled through Singapore, and that the Vanuatu government barred us from docking due to crew members infected with the common flu. The change to New Zealand was a bit of a let down since we had booked a "South Pacific" cruise, but we were glad to be on a Cruise! We did enjoy getting off the ship in Teranga and Bay of Islands. Beautiful scenery, nice folks and good local food. Eden, Australia was a nice, small town with cheerful folks and interesting history. The crew provided excellent service while on board. Having one of our suit cases lost between the stateroom pick up and the pier on debarkation was a major hassle. Still not sure what will happen with this! We are hoping that Royal will locate our missing bag and return it to us. We are hoping that Royal will see that for us, this was not the vacation we booked, and will see fit to compensate us more than the credit we received onboard. Read Less
Sail Date February 2020
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the ... Read More
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the cruise was cancelled ( due to Covid19) , with everything going haywire quickly we had a few weeks up our sleeves so quickly booked in on back to back Cruises on Voyager of the Seas. If we were going to accomplish anything with the start of the disruptions, given we were at 60 nights with RC the back to back would take us to 82 giving us our diamond. We love being on the sea and love sea days, so regardless of ports of call scheduled we were just happy we could be on the water. Embarkation- at Circular Quay in Sydney was smooth. At the time there was still no temperature checks, but we did fill out a health survey for Vanuatu ( originally this cruise was to New Caledonian Ports) . 2 days before the cruise we were emailed the itinerary change which would now go to Noumea and then to Vanuatu ports instead. Note: after our day in Noumea there was an announcement our cruise wasn’t going to Vanuatu, but now going to Tauranga and Bay of Islands in New Zealand and Eden, Australia The ship- overall appearance, cleanliness, maintenance, etc is very good. We like this ship and having previously been on Explorer of the Seas for 23 days we knew the Voyager layout very well. They are very similar. Dining- As we aren’t your typical cruisers, we can only comment on the dining options we do use. ( on this cruise we didn’t use any of the paid/extra dining options) and we only had dinner in the Main dining room once. Main dining room- we enjoy the main dining room for breakfast. They have it laid out so that buffet style is on the 3rd floor and a la carte is on the 4th floor. Problem for us is we always ask for a private table for 2. As there are limited private tables for 2 on the 4th floor we have to do the buffet on the 3rd floor. Luckily we don’t mind the buffet, think it’s a bit better than the Windjammer, and coffee better as well. Plus you get your ice water in a glass rather than a plastic cup. Occasionally we have lunch in the main dining room. It’s nice to go up for their Tutti salad buffet and see what else is on offer and also get any a la carte items as well. We don’t do dinner in main dining room. Much prefer the Windjammer as it is less crowded, informal and suits us. Windjammer - With other Royal Caribbean ships we have been on, we have been much more impressed with breakfast spreads. This cruise seemed to lack the extra variety. Example, didn’t have lesser known breakfast options like congee and accompaniments, Indian breakfast options, and even salmon was limited. Lunch and Dinner were quite good, lots of variety, although after 11 days it does all start to feel the same. We have been on ships were everything was salted heavily, food cold, etc, so cant complain about the food here. We also enjoy dinner in the Windjammer as it is not very busy, very casual. We also enjoy making a cheese plate and dessert plate to take back to the room to eat later. Note: on this ship the Windjammer had a hand washing station. ( pretty sure this will become common on more ships) , it is a slower process in line waiting, but once the initial crowd is in the line goes down as well. We also like the Cafe Promenade. We are happy with the complimentary coffee, so only occasion splurge on a bought one. But we also go for the complimentary snacks - pizza, rolls, desserts, antipastos, all nice for an afternoon nibble. Pools and Outdoor decks- there are 2 pools side by side in the main area and a 3rd pool in the adult only solarium. This ship the Solarium is open air. The ship also has 6 spas (hot tubs) 4 in main area and 2 in Solarium. We did find on this ship the pool and spas were often very busy, much more than on other cruises we’ve been on. Maybe the sunnier days and more sea days brought more people out. Activities - this ship has a big activities area: sports court, rock climbing, wave rider, mini golf, 2 water slides, etc. - we don’t really use these, but they looked popular amongst the crowds. Ice Skating - The ship has a cast of professional ice skater that put on a couple of shows. The Studio B only holds about 250 people so the initial shows get filled quickly. They also do free skating. We did the skating on Explorer of the Seas which was good. On this ship it was very crowded on the ice so didn’t bother. Deck 5 - walk around deck. We enjoy the deck for our morning walks and going out for a stroll throughout the day. Front of ship has steps up to deck 6, but we like that the deck goes completely around the ship. Reception - on numerous occasions throughout the cruise we had spoken to reception on a number of issues. On every occasion we get brushed off with a “ we know nothing, can’t help you attitude” or we’ll make a note and call you back - but never do. Unfortunately these interactions can really tarnish a guests overall experience on a cruise. Read Less
Sail Date February 2020
Let me just say that this has been one of the worst cruises I've been on. The whole cruise has been one disappointment after another that has made what was supposed to be a happy and enjoyable birthday and 10th anniversary holiday ... Read More
Let me just say that this has been one of the worst cruises I've been on. The whole cruise has been one disappointment after another that has made what was supposed to be a happy and enjoyable birthday and 10th anniversary holiday into a depressing and boring cruise. From the horrible staff in the kids club that drove my 3yo daughter to tears, to the overcrowding of the ship so much that you can't get into anything, to the cancellation of the iFly due to weather but because of the overcrowding there's no more room for us, even with The Key. The food has been average, the entertainment has been ok but too packed. The room attendant even broke our personal soap holder. The baristas make coffees so hot that could burn holes in hell. We turned up for roller-skating on time to be told it was full and we needed to arrive earlier. We lined up for an hour in the hot sun waiting for the north star. The bionic bar keeps losing my drink orders even after they've been sent. The constant barrage of hard sales pitches from staff is annoying also. The lack of entertainment compared to the number of passengers is rediculous meaning so many people miss out. We paid for The Key to gain access to extra benefits but have found it absolutely useless as there's just too many people on the ship, other than the internet. And finally, theres been more than one occasion where I've walked into the toilets and there's been poo on the floor. The Ovation of the Seas ship has ruined not only my birthday but our 10th anniversary that we've been looking forward to for a few years. Read Less
Sail Date February 2020
Voyager of the seas refurbishment. Johnny rockets & the large spa in the gym had been removed & replaced with suites. Great for RCL but not so great for customers who cannot afford a suite. Pinstripes class & suites now ... Read More
Voyager of the seas refurbishment. Johnny rockets & the large spa in the gym had been removed & replaced with suites. Great for RCL but not so great for customers who cannot afford a suite. Pinstripes class & suites now have what was the old diamond room & Diamond & diamond plus members are now removed from using the beautiful glass room upstairs to what I think was a old cigar room next to the Star lounge. It seats about 30 people. We had 400+ Diamond people on our cruise. On past cruises if the ship had a lot of diamond members they would open up the star lounge or use the Viking lounge but instead RCL hired it out for private functions. We were a group of 20 & to get together we were forced to use the cafe promenade to catch up each day. RCL seem to be looking after their bottom line the almighty dollar & not their loyal customers. I agree that they should look after pinnacle class as they have been loyal as diamond class are, but customers who book only once but pay $’s for a suite who are not loyal seem to get the run of the ship. I wasn’t impressed also that RCL have booked out rooms that are for everyone to access limiting everyone to seating & places to enjoy. RCL should not book out public lounges for private functions as we all pay to use the Viking lounge & star lounge. Hopefully this isn’t the start of each refurbish of the fleet. We were all left very disappointed & will avoid the voyager of the seas. Read Less
Sail Date February 2020
Six nights Melbourne and Hobart cruise. 19th of Feb to 25th Feb 2020 From start to finish, what an experience! Arriving at the Sydney Cruise terminal it was very busy and there was lots of Royal Caribbean ground staff helping direct ... Read More
Six nights Melbourne and Hobart cruise. 19th of Feb to 25th Feb 2020 From start to finish, what an experience! Arriving at the Sydney Cruise terminal it was very busy and there was lots of Royal Caribbean ground staff helping direct passengers to the baggage and boarding terminals. The boarding process was very fast, no issues using passport or drivers licence. It took around 2 minutes extra this time due to the corona virus questions and information. I found this to be good practice by royal Caribbean, helping ease the tension and worries of the virus. Once on board we proceeded to the pool deck (11) and began sampling some of the drinks that Voyager had on offer. We were not limited by price as my group had purchased the deluxe drinks package many months before hand for around $70 AU per day, great value! As this includes Tea/coffee/fruit juices/all post mix and canned soft drinks and all top shelf alcohol and cocktails. After a few drinks we made our way to windjammers buffet restaurant, WOW! What a selection! Food ranging from Australian/American/Indian/Chinese/Italian and much more! Heaps to choose from! Salad bars/ hamburger and hot dog station, huge range of desserts. The buffet was busy as it was day 1 lunch, and there was plenty of staff working! Collecting plates, cleaning tables and drink service. There was a medium Que to get in but was fast moving with little to no wait, and very pleasant staff to greet you. Gotta love royal Caribbean motto's washy washy! The staff encouraging guests to clean their hands before eating. After lunch were went to check out what our cabin was like, we had balcony room (9222) it was very clean and well presented. Bathroom and shower were clean with fresh towels. When leaving my room we were greeted by our room attendant whom asked our names and introduced himself. He also wished me happy birthday, showing he makes the effort to learn about his guest before they arrive. Over the next 2 days we explored the ship, sampling their dinning and bar options throughout the ship. Casino bar and schooner bar are great! Good professional service and very quick. We also ate at the main dining room. This was really impressive the amount of people and quality of the food was top notch. Our 2 waiters were well presented and were out to please, and that they did! We visited Tasmania first stop, awesome! Easy disembark and boarding and plenty to see and do. Unfortunately, 2 hours out of the Tasmania port we had to turn the ship around and return to port due to a medical emergency. The captain was very informative, updating passengers on the current situation. Our next stop was Melbourne, it was a very nice city. We visited a local casino and had a few drinks and a quick flutter. Once everyone was on board at 4.30pm the ship left heading back out to sea. And you would never guess, but yes 4 hours after leaving the port of Melbourne the ship had to turn around again due to a medical emergency. We arrived back in port at around 8.30pm and it was beautiful! Melbourne city at night was a site to see! Thank you for a special photo opt RCI. It was a shock to me to see that Royal Caribbean would turn the whole ship around and return to port to help one of the guests! This was awesome! It gave us all an easy feeling, the care that they take to look after us is exceptional. I do however frown upon those few rude guests that made such a big deal of the event, and complaining and carrying on like little children about the situation. Human Life means a hell of a lot more than the little bit of money you could have invested at the casino. Yes, due to returning to port means that the casino opening would be delayed and would have to wait until it was out of Australian waters before opening their services. But over all, it was fantastic to see Melbourne again from a different point of view. We then headed back to Sydney, only to realize that this was the final stretch of our holiday. Talking among our self, wishing we had booked for longer! Overall from start to finish, I rate my cruise on Voyager of the seas a solid 9.7 out of 10. The entertainment was well chosen for the demographics aboard, good variety and loads to do. Guest’s facilities are in the plenty! The ships pools and multiple spas are great to relax in, the large spas on deck 11 are heated, and was a good meeting/ chatting place on a cold 8c Tasmanian afternoon. I highly recommend giving this ship and its crew a go! And hopefully you enjoy it as much as I Read Less
Sail Date February 2020
We have cruised many times on alot of different cruise lines but Ovation is the largest ship we have cruised on. Ovation of the Seas has been our bucket ship and it didn't disappoint. No waiting in line to embark, disembark, ... Read More
We have cruised many times on alot of different cruise lines but Ovation is the largest ship we have cruised on. Ovation of the Seas has been our bucket ship and it didn't disappoint. No waiting in line to embark, disembark, buffet or for the tenders in port. We had a virtual balcony cabin which was a good size and very quiet. We loved all the toys that were included, flowrider, Ifly, North Star & bumper cars. The best gym facilities at sea. Best production shows we have seen at sea. The adults only area was lovely. Only thing we feel let the cruise down was the food in the MDR and waiting staff could have been improved on. We found the ship very easy to get around and didn't get lost at all. Beautiful art work all around the ship. Looking forward to cruising on Ovation of the Seas again. Read Less
Sail Date February 2020
We wanted to go Ovation to try it and compare. We have been RCI since 2010 and are Diamond (80 pts) later this year. Maybe. We are Platinum with Princess. We first cruised though in 1970-72. I think reviews need to have 1) a valid ... Read More
We wanted to go Ovation to try it and compare. We have been RCI since 2010 and are Diamond (80 pts) later this year. Maybe. We are Platinum with Princess. We first cruised though in 1970-72. I think reviews need to have 1) a valid comparison with other ships & 2) whether they write as a family/kids, Teens or older.......... like us. But what a disappointment...........BUT We did like the Solarium Bistro (but NO menu change at all means 3 items !!) Solarium pool under glass with bar. The rear deck on the (Cafeteria>Windjammer Restaurant.) Generally, liked the staff. Food delvery to room @ $8 US is very reasonable. I'd imagine that kids and family would like the pools, air bubble, wave rider.Dodgem cars. The usual RCI and outstanding nine piece orchestra and that rare opportunity to listen to a tight band..............thought long gone =================================== What I didn't like............ * The ship is too big. * The inside Promenade feels 1/3 the size of Explorer/Voyager class. * Shops feel smaller & most less interesting. * The pub has no Promenade seating.Its inside the pub. * Captains Promenade talk/location is not a match (Voyager class & others). * Smaller rooms maybe designed so that a large ship seems more personal but it fails. * Two level Music Hall appears under utilised for music. * This is the first time I've avoided the main dining room. Flat roof and lacking in any personality compared to other ships. * Entertainment falls short of the high standard usually on other ships but has its moments in the Theatre. * Drinks (forgetting packages) $8-10 US (say $30A for two people) for wine Mixed spirits (s Comfort &coke) abt $10 ea Cocktails- $14US ea = $28Us for two......Say $45Aust for two !! Sickness on board cruise ships still an issue although the staff try hard. Read Less
Sail Date February 2020
This Cruise was a great Cruise Lot's of Americians and British onboard, Once you got used to them and their behaviour was a all good. we didn't stop in Bali because of the corona-virus, which was more sad for the crew them ... Read More
This Cruise was a great Cruise Lot's of Americians and British onboard, Once you got used to them and their behaviour was a all good. we didn't stop in Bali because of the corona-virus, which was more sad for the crew them passengers because a lot had family waiting for them. We found this cabin to be a quite cabin with heaps of room and storage. Showers have old style curtains , but will probably be replaced when they do revamp in Oct 20. Deck 3 stewards have always be great we had rough seas out of Sydney and this was still a well located cabin food onboard Radiance has always been really great and this cruise was no different. We had over 400+ diamonds on this cruise, so they had the happy Hour drinks in the "Colony Lounge" which was an awesome location with heaps of seats and adequate drink stewards Read Less
Sail Date February 2020
Cruised on the voyager of the seas on a 14 night South Pacific cruise. Was notified when we all boarded on sail out day that there would be a Major itinerary change and that the ports of Port Villa, Mystery Island, Lifou and Mare were now ... Read More
Cruised on the voyager of the seas on a 14 night South Pacific cruise. Was notified when we all boarded on sail out day that there would be a Major itinerary change and that the ports of Port Villa, Mystery Island, Lifou and Mare were now canceled due to the coronavirus scare. The cruise would now be re-directed from the warm South Pacific and Travel south to Cold Tauranga NZ and Eden south coast. A lot of disgruntled passengers due to the fact that RC didn’t choose a suitable port in a warmer climate such as North Queensland? Or no offers of reimbursement. That been said if anyone is reading this please take into consideration the RC ‘unlimited drinks’ package also is consumed by a lot of irresponsible cruisers. At Ike’s we felt that we were on a P&O party ship rather than a family cruise. Smoking area was situated right next to kids pool and spa with literally hundreds of smokers at any given time sucking down their cheap duty free smokes. Cruise had no atmosphere right from the get go with no band playing at sail out party or any sail out parties for that matter, which was a first from the 10+ cruises we have done sailing out of Sydney. Found the majority of the staff were quite jaded given that after talking with a lot of them the majority of staff were nearing the end of their 7 month work contract. We cruised on the Radiance of the seas 12 months ago and found the difference between the 2 ships was like cruising with a different cruise line, the 2 ships are similar size, however the voyager has around 1000 more passengers which made it near impossible finding a table for breakfast or lunch in the windjammer eatery. Disembarkment was a similar issue, also found all the deck chairs around the pool were taken early with people claiming them with their towels but not necessarily using them and the pool staff certainly didn’t police people reserving deck chairs. Also similar issue with the Pig and Whistle Tavern and the Cafe Promenade were always busy with a lot of elderly doing jigsaw puzzles etc in these areas and taking up tables for large extended periods of time and not being able to get a seat most of the time. The Gym on this ship is a joke and given what the Gym looked like before the recent renovations is somewhat of an insult. I found that this cruise was terribly pushy with a feeling of it being very overcrowded, the entertainment was below average, the food repetitive and found that this cruise had no atmosphere compared to the many cruises we have done beforehand. The Voyager has now made me reconsider how I Holiday now as I have done a cruise every 12 months since 2005 and this was the first cruise that We haven’t enjoyed. If you are considering doing a RC cruise just remember that the bigger the ship doesn’t mean better. If you have children then Carnival Cruises are the way to go they are more family friendly the food is better and they practice responsible service of alcohol with capping their drinks package at 15 per day. Read Less
Sail Date February 2020
Booked this cruise in 2018 because of the itinerary In the South Pacific, as previously we had missed a few islands because of a cyclone. The Coronavirus caused a few. Small islands into locked down so the itinerary was changed the day ... Read More
Booked this cruise in 2018 because of the itinerary In the South Pacific, as previously we had missed a few islands because of a cyclone. The Coronavirus caused a few. Small islands into locked down so the itinerary was changed the day before, but still in the South Pacific. Once on board the itinerary was changed again lost four islands and given more sea days and an overnight stop in NZ (only cruised there last year) and a stop in Eden on the south coast of NSW. I do know what’s in the fine print, but changing countries without consultation or reimbursement is extremely poor. We will never do a Royal Carribean cruise again, this was a first time with them and now the last, this was out 15 cruise and never have we been treated the way RC treated us. Did not like the ship as everything was centred around the promenade, all the shops and small bars and they also did all the dancing classes making it very hard to move through the ship even on shore days the staff would rehearse holding up passengers, public areas lacking and no place to sit quietly very crowded on the ship, had to line up for meals in the dinning room every night. Did not see the captain once he did make a couple of public appearances but they were times we were at meals or they were for the exclusive members. We even had to get out of the lounge after trivia or bingo so the diamond class could use the lounge, leaving other passengers to try and find another place, mostly all full. Read Less
Sail Date February 2020
I expected better for the price I paid, The biggest problem for me was the food lacking taste nutrition and presentation was very bad, especially main dinning, very annoying when waiters continually asked how was the food when they knew I ... Read More
I expected better for the price I paid, The biggest problem for me was the food lacking taste nutrition and presentation was very bad, especially main dinning, very annoying when waiters continually asked how was the food when they knew I didnt like anything. Interior promenade view cabin was so noisy, music continued all night, I asked to be moved to another cabin and I was which was good. Walking down the Promenade was crowded noisy bands extremely loud and hard to do shopping but the shops weren't much anyway. Windjammer eating was poor quality also loud music staff singing washie washie songs I have no problem washing hands, but to be sung songs like we are children was embarrassing and annoying. Deck 11 full of drunks, couldn't watch outdoor movie but that happens on lots of cruises. Was very hard to find a quiet place, library was always full of people. Ship very cold. Read Less
Sail Date February 2020
My wife and I choose our cruises based on their destinations and have cruised since 1983 on many RCCL ships, as well as other cruise lines. The Radiance class are my favorite sized ships and the Serenade of the Seas is my favorite in this ... Read More
My wife and I choose our cruises based on their destinations and have cruised since 1983 on many RCCL ships, as well as other cruise lines. The Radiance class are my favorite sized ships and the Serenade of the Seas is my favorite in this RCCL class. We had cruised on Explorer of the Seas a few years ago and thought that the Voyager wouldn't be any worse. I was badly mistaken. We booked this 14 day South Seas Island cruise and a back to back 6 night cruise to Tasmania a year ago. We have diamond status with RCCL so we get expedited embarkation which was excellent. When we entered the passageway on deck six heading for our stateroom, we couldn't help but notice that the carpeting was wet and the space smelled of sewerage and sewer gas. The crew worked daily to address the foul smell issue. When we got to our inside room we found that the Voyager had decreased the size of the room and took away the coffee table and reduced the closet storage. To get into bed we had to crawl from the foot because there was no room between the TV and side of the bed. IKedek was our room attendant and he was Johnny on the spot, wonderful! We had a late dinner seating on deck 5. We always request large table so we can meet people from other parts of the globe over dinner and get their perspectives on world events. My wife and I are in our early mid 70's. The first night two young Australian women Adele and Rebecca were seated with us and then on the second night Mel (Melinda) and Tim joined the group. These young people were absolutely delightful. They were all excellent ambassadors for Australia. Our head waiter was IPutu. He was great and made his part of the dining experience wonderful. The food was good but the menu is repeated and becomes very boring. On previous cruises we always enjoyed attending the enhancement lectures by very interesting people from Gerry Lynch a recently retired Assistant Director of the Royal Canadian Mountain Police, Erving a professor from Luther College in Iowa who gave excellent lectures on various pirates from the Caribbean to Europe and a former National Oceanic and Atmospheric Administration director who gave interesting talks on our seas and sea life. No such luck on our last 20 days of cruising on Voyager of the Seas. No remarkable enhancement lectures on this ship. I can't comment on the entertainment because of my hearing impairment and the electronic headset that I checked out from guest services just gave me crackling feedback. The fitness center had good equipment but it was so small that people had to line up and wait a long time to access it. The hot tubs were cold on all but two or three days. Hot tubs provide a good place to meet people from around the world. Conversations in the hot tubs were mostly how disappointingly cold they were. The on board experience was miserable. The Voyager is one big noise center which is miserable. The Promenade is noisy and should be avoided unless you like to rummage through tawdry over priced sale items and listen to undifferentiated noise. I'm a US Marine combat veteran and have always enjoyed the veteran meet and greets where we get to talk to veterans from other countries, some allies and some former enemies. We had a few of these on this cruise. They scheduled these meetings at the promenade bar Pig and Whistle during the nosiest times of the day. After the Australians complained they moved it to deck 11at the High Note which was a little less loud with no seating. Being Diamond Club members we have a happy hour from 4:30 (1630) to 8:00 (2000) where we theoretically could meet and talk with other long term cruisers. Unfortunately, RCCL moved the club to a very small room as the number of members increased. There was no seating. The Voyager of the Seas Diamond Club is a horrible place. However, the bar tenders were excellent and worked diligently under adverse conditions to make up for the very poor conditions of the club. The library or what the RCCL calls a library does not have many books and this hold true throughout this cruise line. On the Voyager they combine a small library with a game room where people who are playing games are having fun making noise. That is good for game players but poor for readers. We went on five RCCL sponsored Shore Excursions. The excursion at New Caladonia was good, one of the two excursions on Fiji was very good the other was good. The Tasmanian excursion was fair as we couldn't understand the guide. The bus tour in Melbourne Australia was also good. All in all, our experience on Voyager of the Seas was very disappointing. RCCL just crowds too many people is too small of a space. Many of the couples we met in the Diamond Club stated they would not cruise on the Voyager again. For my wife and me, this is our first and last cruise on the Voyager of the Seas. Read Less
Sail Date February 2020
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain ... Read More
Ship-Voyager is a good size ship, but with the renovations, they have reduced public space for more cabins. Too many people squeezed into smaller areas. Even though it was recently refurbished, it is showing its age. Very noisy in certain areas like the promenade, Schooners, Windjammer, and the library. Cabin(inside) was normal, except access to the bed was difficult on the TV side due to the bed touching the dresser. had to step over edge of bed. Dangerous at night if you have to get up. We had them separate the beds so it was open in the middle. Dinning- Windjammer too crowded. Limited seating. Food average, but good variety most days.Main dining- food was a good to very good most nights.We had MY time for 7:00, but we had to line up on Deck 3. They opened at 6:45 to MY Time, and frequently, early seating diners at 5:00 were still inside. Very slow and confusing. Even though we had the same time every night, we were put in different sections with different waiters most e very night. We did have the same waiter the last 4 nights. We purchased a 3 nite Specialty Diner Pkg. The Italian restaurant was good and the first trip to Chops was good. Out in 1 1/2 hrs. 2nd visit was a disaster. Worst dining experience EVER! Was there 2 1/2 hrs. and still hadn't got our deserts. 20-30 minutes between courses. Service very slow. After salad, waited 30 min. for 9oz filet. It was very mushy and had no taste whatsoever. After several bites, I informed the server that I could not eat it. She apologized and said they were having so problems that night. Offered another steak, but I declined. There was not a Manager around to complain too that night, but I did speak to an Officer about it the next day. I have no desire to return to Chops. On the last night of the cruise, the Maitre D gavemy wife and I a glass of champagne, without an explanation. Later I asked him why, and he said it was Because of my experience in Chops. Weird. Entertainment was good most of the time, but they scheduled some of the best on ship entertainers off on the same evenings, like in the Pub and the Schooner. Weird! Service was good to very good. Great room steward. Ports- this was the cruise that had to change about 3 Ports of call due to the Virus. It was very disappointing and many guests were upset. We understood, however and made the most of it. We did not receive any compensation, but did get a refund for RC shore excursions that were cancelled. Debarkation was a real Cluster. Ship was held up for clearance until after 8:00. We were told to go to the Tavern for a 7:30 departure on a bus transfer to airport. Speaker in the Tavern was not working and we did not hear any announcements to leave. Once we could leave, everyone was trying to get off, regardless of their time. We missed our transfer, but were put on a later one. We got to the gate at the airport as they were loading the plane for the flight to L.A. One last comment- RC needs to seriously consider a non smoking policy. IT's time! The smoking areas on 11 were very large. The entire pool area smelled of smoke. hard to avoid. many children around. They had it located between the ice cream and pool exchange areas, with a portable bar in the middle. Really? Read Less
Sail Date February 2020
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. ... Read More
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. We had a rear facing junior suite which was spacious but dated with a limited view but was nice as a retreat when we didnt want to be beside the noisy pool area. Our my time dining experience in the main dining area was found to be slower than normal service with the usual MDR menu, specialty dining was quite the opposite. I think that there were too few complimentary dining or eating areas.The buffet dining area had barely enough sitting area and bigger variety in food, in my opinion. I am really curious as to the smoking area location on the pool deck. It was situated close to the pool. Second hand smoke was unavoidable by adults, staff and kids. It was difficult to avoid the area . Entertainment was really good. There was no sauna or steam room. Staff were very courteous and professional. The BOGO Beverage package was expensive and believe we made an error in purchasing it. Closer to the end of the cruise a different drink package was offered which seemed to be a better deal. Read Less
Sail Date February 2020
Wanted to have a look at the Voyager, and particularly as supposedly recently renovated. Cabin 6232 was our cabin on the sixth deck. No renovations, brick hard bed, mould in shower, rust on balcony. No tissues, no toiletries. From the ... Read More
Wanted to have a look at the Voyager, and particularly as supposedly recently renovated. Cabin 6232 was our cabin on the sixth deck. No renovations, brick hard bed, mould in shower, rust on balcony. No tissues, no toiletries. From the time of boarding was bombarded with sales whilst walking, sitting in the bar, even while eating in the main dining room- drink packages, dining packages, spa treatments, kitchen tours, orange juice, even when buying hair spray (forgotten) sales person tried to sell me earrings. The drinks are sold in US dollars, this caught some of the guests unprepared as does not specify currency. Beer av $7.50, spirits $8.50 but the lemon lime &bitters was classified as a virgin cocktail and cost $8.50. Convert to AUD, expensive. But this did not deter the passengers. Many, many drunk and rowdy party goes. This maybe more because of the limited voyage time, being treated as a party time. Dressing extremely casual, shorts and thongs in main dining, towel wrapped patrons dripping in Windjammer, fight to get seating in buffet and bars, and could barely move to walk down deck 5. When trying to pay account on last night, 4 staff at desk, 69 people in front of me, waited 40 mins and as many waiting after I had been attended too. Food in main dining, woeful. Steak could not cut or chew. Chicken asparagus pie, no asparagus and looked and tasted like baby food. The good - staff at dining, bars and room attendant lovely. Embarkation and disembark quick, easy. Big emphasis on hand washing. Would I go again, definitely no. Read Less
Sail Date February 2020
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