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Cruise Ratings
3 Helpful Votes
Sail Date: July 2019
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad ... Read More
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad at all. We had 7:45pm reservations every night and we waited maybe 15 to 20 mins tops. We sailed from Port Canaveral. Embarkation and Disembarkation were a breeze! We drove and tipped a porter on the sidewalk to take our bags. We then practically walked right onto the ship with no lines or problems whatsoever! The ship was amazing. It was so clean and there was plenty to do as far as entertainment and activities. We did see Grease and the Fine Line Aqua show. Both were wonderful although Grease was a bit long. My only complaint is that they charged for popcorn for the show. I thought that was a bit cheap but the entertainment was excellent. We also caught the Love and Marriage show, which was quite funny and a couple of pool contests like sexy man and belly flop. These are always fun and entertaining. Our children are 18 and 20 so we really enjoyed the solarium in the late afternoons. It would have been nice to have a pool in the solarium but the hot tubs were wonderful and plentiful with cooling stations. There always seemed to be plenty of pool chairs and we never felt like the ship was over the top crowded. For dining, we did the my time dining because there were no reservations left. This was our first time doing that. It was nice to be able to go whenever if we didn’t show up right on time for our reservation but we missed not getting to know a specific group of servers. We had a different set of servers every night. The service was good but not as good as what we have experienced when we had regular times and the same set of servers. We did not choose any specialty dining as we have done this on past cruises and do not find the food to be that much better. The windjammer was the best windjammer we have eaten at so far with a large variety of quality good food available. The solarium restaurant had a nice salad bar. The park cafe had a wonderful selection of paninis for lunch and breakfast. Sorrentos Pizza was good. There was always a nice selection of pizza. Small bites was the only place to get chips and cheese unless you pay at Sabor, which we did not. They were just ok. We had nice chips and salsa off the boat but it would be nice if they would bring this back in the windjammer with Guacomole and some chunk cheese and crackers. We did not get a chance to try the dog house. We did order coffee and basic fruit as room service but the options are limited for breakfast and we enjoyed main dining and park cafe for our breakfast options. Overall the food was very good. The bars were great! We really enjoyed the Mimosas and Bloody Mary bar in the pub. The schooner bar is always a fav and their lavender daquari is amazing! Boleros has a coconut mojito that is wonderful. Wonderland is fun to pop into for a nice drink and to check out the scenery. Vintages had a nice wine selection. All the pool bars were great with very little wait time and the solarium was the best. All staff were polite and quick. The customer service on this ship is top notch! Our cabin was on the 7th floor. We had an extended balcony. It was wonderful. The rooms on this ship are laid out so nice with lots of storage space and drawers for clothes. We each had our own closet on either side of the room. The bathroom was roomier than any of the other royal ships we have been on. Our stateroom attendant was our favorite so far. She went out of her way to make sure we had a wonderful experience. The excursions were great. Coco Cay is wonderful and it is so nice that Royal honors your drink package and food on the island. The lunch was wonderful. We stayed on Chill Island for most of the day and did go to the pool with swim up bar for a bit. It was busy but so fun. We ended up spending $40 on 2 lounge mats for the day for the beach. I’m not sure that was worth it. I noticed some people brought their own small blow up loungers with netting and I would probably pack something easy like that for next time but the loungers were nice. Next we went to Cozumel and ended up booking an excursion at Mr. Sanchos all Inclusive. It was awesome and we cant wait to go back. I reviewed that on Trip Advisor and that is where I found them. Next, we went to Honduras. I booked Little French Key all island access pass. This was amazing!!! I booked directly online and have also reviewed them on Trip Advisor as this is where I found this excursion. Last we went to Costa Maya. We just got off the ship and shopped around the port. It was a lot of aggressive vendors on the inside that were willing to cut the prices if you started to walk away and a lot of expensive vendors in stores surrounding this. I probably would not get off the ship next time. They did have a pool and swim up bar people seemed to be enjoying. Overall this is our 7th cruise and the best yet! We would love to go back on Harmony of the Seas! Read Less
15 Helpful Votes
Sail Date: May 2019
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 ... Read More
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 Seniors with our party..one of them a "Diamond RC" member. We aren't typically cruise people, but we wanted to participate with this one for the aging members of the family. We are Luxury Vacationers and Platinum Marriott Members. We enjoy fine food, fine wine and luxury amenities. Yes, the Ovation is a sparkly new ship. The balcony stateroom was adequate, the staff were quite nice. That's all the positive energy I can put into this review. The biggest disappointment..BY FAR...was that THIS Alaskan Cruise did not get to see the glacier we had on the itinerary...This ship is TOO BIG to get to the glacier!! So I'll bet no one will ever see the glacier if you take this ship! The 3 other ships that sailed with us all went to the glacier. Also, the same cruise the week ahead of us didn't go to the glacier either. Safety aside..this was THE hallmark of the trip. If they couldn't do it, they should've told us ahead of time. Right off the bat, they want your individual picture! Not because it's " A time to Remember" ...it's all about facial recognition. Don't believe it's true? Think again! For beginners, the embarkation was total chaos, stress and disorganization from Seattle. The seniors were exhausted and so were we. The dining experience.... Some of our family were staying in Junior Suites...They ate at a separate dining room every night. We were not allowed to attend that dining room. So unless we wanted to pay the upcharge for a specialty dining venue we never ate dinner together....NOT ONCE! So we did lunch together instead. Here is where we ate our meals and our thoughts on the experience.... Where ARE the fantastic Buffets? The ice sculptures? The shrimp towers? The chocolate fountains? Not on this ship! None of it.... We ordered coffee/Juice & danish from room service each morning..free with a tip. OK Windjammer is like a hospital cafeteria. Food was Eh... Cafe Two70 another hospital cafeteria. Food was Eh... Cafe Promenade 24hr coffee/ stale pastry & Sandwich shop is the size of a kiosk at the mall. Nothing special here. Chic MDR dining where we ate dinner was ok, staff was very attentive. Average food, nothing special, didn't leave hungry. Solarium Bistro Breakfast to order was a hidden gem in the mornings and decent. Solarium Bistro Dinner...not that great. Eh... Lunch in the The Grand was ok, good place to gather if you are with a group. The smoking/vaping sections of the ship. If you are a smoker, vaper or enjoy a cigar...Beware! There are only 3 places on ship to indulge in your stress-reducing cigarette. #1 The 5th Floor patio near Vintages Wine bar- the quietest place and most difficult place to find (but closed many times for cleaning?, without any cleaning going on?) #2 The 14th Floor open air hallway between the Solarium and Splashaway Bay. This is quite a hike from most staterooms. Not a favorite place to go. #3 The back left section of Casino Royale if you want to be out of the weather & wind. Another not-so-favorite place to go, but nice at 6:30 am if you'd like a little peace & quiet. Night time activities were mediocre at best. We usually ended up in the Music Hall for a silly game or two and some music...not as good as my local bar. Schooners had some nice piano music. We never did see any of the shows. They were booked up from day #1. We did the Skagway train excursion, which was nice. We booked that several months in advance. The " Refreshment package" was expensive, but covered all of our bottled water & Virgin Mary drinks & Mocktails. We also used it for other mixers because we purchased a few "Royal Gift" packages of Absolute Vodka for our room so we could mix our own drinks. We also brought on 2 bottles of wine from port on embarkation day. The others with us hardly got their money's worth from the alcohol packages they spent almost $1,000 on. Most of the bars were closed during days in port. FYI... The PUSH to SPEND MORE ! OMG!!! The constant push to spend more money blew my mind! As if you haven't spent ENOUGH already!!!! Every activity is put in place to help you spend more money. From the "Smokey-Eye" Demo (to purchase Urban Decay Makeup Pallets) to the Seminars. They want you spending..spending...spending! Even the TV stations...non-existent so you are out spending instead of watching tv. VOOM Experience..=...DOOM Experience...need I say more...totally NOT worth it. Even in an emergency. Formal nights....FWIW what is the point? Nothing special...No fancy dinners here or reduced drink prices...Just more opportunity for pictures to sell you later. The Captains Reception....Hahahaha....reception? I though most receptions came with a drink and a small bite? My mistake. Ports..Interesting tourist traps...bought a few things, saw a few things, drank a beer, ate a lunch....maybe did an excursion....got back on ship This is just the tip of the iceburg...haha..But you've got the idea. Perspective...If you're a cruiser, you'll always be a cruiser...it's your thing. No offense, but I just don't see how this is a relaxing or pampering way to vacation. I would not classify this as a Luxury Cruise. When the bills roll in and begin to hover near the $8,000 mark and we have nothing special to say about this vacation, that's just sad. I can put a much better vacation together with 1/4 of the money we spent and say.."I have had a vacation"...Ahhhhh. Read Less
6 Helpful Votes
Sail Date: May 2019
After some amazing cruises with TUI and Royal Caribbean, we chose to do the Norwegian Fjords primarily for the scenery. Sad to say Gerainger aside we didn’t see too much of the Fjords and spent a lot of time on choppy sea. Trips further ... Read More
After some amazing cruises with TUI and Royal Caribbean, we chose to do the Norwegian Fjords primarily for the scenery. Sad to say Gerainger aside we didn’t see too much of the Fjords and spent a lot of time on choppy sea. Trips further into the Fjords were available but at a price. The ship wasn’t clean at all. Many windows were filthy, and some of the public areas were extremely dusty. We ate in the Windjammer as like many other cruisers we didn’t feel the need or the urge to dress up. As ever the awindjammer food was plentiful, varied and of a high standard. The captain of the ship was very conspicuous by his absence, making rare appearances and hardly any announcements. Probably the most disengaged captain we have ever experienced. Same could be said of the Cruise Director who although very pleasant could have done a lot more to liven things up. His job was made much harder by the lack of quality in the production team. One singer Suzanne was excellent but the remainder were amongst the worst we have ever experienced on our cruises. The headliner acts were also poor compared to other cruises apart from the Barricade Boys who put on a great show. As a consequence the theatre was never packed out. Overall the cruise lacked atmosphere, and would make us think seriously about using Royal Caribbean in the future. Our experience was further dampened with the spa staff failing on 4 occasions to correct my wife’s hair salon bill after over charging her. This was put right by guest services on the final morning. Also we had to vacate the ship at 8:15 am despite our flight home not being until 17:55, an extra 4 hours on the ship was offered at $44 each, which essentially meant sitting on the ship with no access to facilities apart from lunch in the Windjammer. We chose to endure 9 hours at the airport instead. We met some nice people whose views were much the same as ours. We would have happily come home after 3 days but decided to make the best of a bad job. Read Less
6 Helpful Votes
Sail Date: May 2019
We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ... Read More
We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ship However staff as on all cruises fantastic Entertaining professional shows better than NCL apart from the ones laid on by the RCI guys which were quite awful equally as bad as NCL Food generally good and you can get some thing you like We had deluxe drinks package which as the measures were very small you would need 2 at a time so that the alcohol could be tasted but you are not allowed to do that unlike NCL The ship passengers were largely retired or nearing retirement unlike NCL Ports of call strange as went to Gran Canaria on Sunday and it was all shut Why did RCI land on Sunday!! Read Less
4 Helpful Votes
Sail Date: April 2019
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had ... Read More
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had nothing to compare it to. The kids in our party (3 families, kids ages, 3, 7, 9 and 9) had a blast between the pools and the kids' club. We were all happy to hear the kids beg to go back to "Adventure Ocean" (the kids club). I didn't really have any moments where I looked around the ship and had it feel shabby. 2. The cabin was small. It's a cruise. We never planned on spending a ton of time in the cabin, so we didn't really get upset by that. I recommend poo-pourri if you're sharing a room with 3 other people. Sometimes trying to navigate all 4 people getting ready was rough, but it generally was fine. 3. Our waitstaff in the dining area was super fantastic and accommodating. On the final night when they offered lobster tail, they made it clear that the lobster was small and *wink wink, nudge nudge* you can order 2 meals. 4. Lastly, I feel like this is the most important advice I have - we did NOT use the cruise line for our excursions. And the options we chose were WAY better than anything offered. - In Key West, we did used Fury Cat (https://www.furycat.com), and chose their Ultimate Adventure. The family with the 3 year old didn't do that with us, but for the older kids it was PERFECT. Super fun, completely fit within the time we had on shore, and the experiences and staff were awesome. - In Havana, we used Havana Journeys (https://havanajourneys.com), and they were so above and beyond amazing. They were so communicative while we were setting up the tour from home and gave us everything we needed, including pictures of our guide and driver so we knew who to look for. They are OFAC compliant, which was important for out travel, and Eileen, our guide was so so great-- really knowledgable, smart, timed everything perfectly - if we ever get to go back to Cuba, we will absolutely call them again. We planned this cruise for the sole purpose of going to Cuba, and it was 100% worth it. Even with our large group, everyone had an amazing time. I've seen some bad reviews, but I think every trip is what you make it. Read Less
3 Helpful Votes
Sail Date: April 2019
Chose this cruise based on dates (need specific dates when traveling with teachers and kids), ship, and cost. We also looked at Allure and Rhapsody. Rhapsody was too small and not enough for the kids and Allure was more expensive. We ... Read More
Chose this cruise based on dates (need specific dates when traveling with teachers and kids), ship, and cost. We also looked at Allure and Rhapsody. Rhapsody was too small and not enough for the kids and Allure was more expensive. We traveled with three families total (6 adults and 6 kids, ages 7,8,9,9,10,12). We all had interior rooms on deck 8 (8445, mine, 8457, and 8469). Rooms we as to be expected, small yet manageable. I was actually pleasantly surprised how easily 4 fit in one small room. Before we got on the ship we stayed in an Airbnb in Weston, FL. It was nice to be away from the Ft. Lauderdale and Miami crowd. We went to Everglades Holiday Park and enjoyed seeing gators in their natural habitat and the kids each got to hold a baby gator. Embarkation was as expected. Lot of traffic getting to the Port. Once in, the lines weren't too bad. Dining in the Main Dinning Room was great. We signed up for My Time Dinning and made reservations for the whole week. This ensured that we had the same wait staff, but weren't restricted to eating at 5:30 or 8:00. Our nightly reservation was at 6:00, except on one night, which was 8:00 since the ship didn't leave port until 7. We had two in our party with allergies (gluten and dairy). Our wait staff did an excellent job of making sure we were able to order what we wanted and have it prepared to suite our dietary needs, even if the menu did not indicate it to be gluten or dairy free. The wait staff also did a great job with the kids. They gave them different logic puzzle to figure out each night. It kept the kids entertained quiet. Dinning in the Windjammer was a little less than I expected. Our last cruise, in 2017, had a whole section of gluten free options (sandwiches, cookies, desserts, pastas, etc) but Adventure only had 1-2 breads and 1-2 desserts. I was told I could ask anyone wearing a white shirt to get special orders of GF, but because my allergy is not severe I just picked things I knew to be GF and didn't bother with asking. Kids club was hit and miss. The two youngest loved kids club and asked to go back repeatedly. The middle three did not care for it, saying the activates were too "baby" and they didn't have the option to sit out. They only went twice. The oldest was in a group by herself, but was able to go to the middle age club, when they went. For the most part the activities and entertainment were excellent. There was not a Broadway show, as there is on other RC ships, but the shows were good nonetheless. The Fire and Ice show was great! I am always amazed all they are able to do on such small sheet of ice. My biggest complaint of the cruise was the "Sexiest Man Competition" held at the main pool in the middle of the day. This was completely inappropriate to have in front of children. The men were conducting lap dances to receive the title of sexiest man. Even when I had my kids stop watching and go back to swimming the competition was broadcast on the big movie screen for all to see. RC really should have put a stop to the crude behavior, but instead they were encouraging it. Read Less
2 Helpful Votes
Sail Date: April 2019
I took my teen son on this cruise from Bayonne during the NYC Schools spring break. It was just the two of us -- my husband had to work. We shared a twin bedded balcony cabin on the 11 deck, midship. On arrival our beds were not ... Read More
I took my teen son on this cruise from Bayonne during the NYC Schools spring break. It was just the two of us -- my husband had to work. We shared a twin bedded balcony cabin on the 11 deck, midship. On arrival our beds were not separated but our cabin steward took care of this while we explored the ship in the afternoon. I'd already booked the bogo for dinners before boarding so we had dinner on night one at Chops and night two at Jaime's. Both meals were good and service was good but a downside was that the teen meet/greet was this first night and at the same time as our dinner. My son never did make friends on board and I felt badly that I did not know in advance that this was going to happen. I would have scheduled the meal much earlier. We did have a strange thing happen at Chops. The waiter could not answer a simple question about the wine. He was unwilling to find me someone who could answer my question. I ultimately did not order the wine. I mentioned it to a ship services person and someone from restaurant services tracked me down at Jaime's to answer the question. I also got a call in my cabin the next day from someone else making sure my question was answered. It was a little overkill but I wouldn't have said no to a glass of wine, which I didn't get. We went to our standing res. at the main dining room on night 3. Everything was great but the waiter, busboy and restaurant manager for our section gave me grief about not coming to the main dining room on nights 1 and 2. I had to apologize. It was strange. The ship should notify the main dining room when passengers have other reservations. It should not come as a surprise .. we are all on the same ship. On night 4 we had dinner in Wonderland and enjoyed it a lot. We enjoyed the shows -- and yes some shows were postponed due to the rocky seas -- better that than someone get hurt. I watched another performance from two of the singers instead. Great voices. We Will Rock You was terrific and we even went back to see the ending a second time. There are so many activities on board -- particularly great for active kids and teens. I really liked that there were so many music venues on board in addition to all the shows. Small complaint that there is no proper library on board. While there is a place marked library -- when I got there -- there was a group playing mah jong -- which is fine but not quiet. Also -- there is piped ship music going on and no doors on the space so at one point there was teens running through. We did have some rough weather and two sick passengers. It's unfortunate but nothing that could be helped. I was glad we both started taking bonine two days in advance of the cruise and were both fine but heard others that were not prepared or fine. In Bermuda we took the $7 one way shuttle to the horseshoe bay beach .. We both got sunburned... the water was cold but not too cold and we were in it quite a bit ... Temps were in the low 70's but the sun is strong! We walked past the crowds to the less crowded beaches and even further to where there were less than 5 people. We had lunch from the counter there and took the shuttle back to the ship. The next day we stayed in the area and explored the storefronts and the little beach there. In Boston we booked the ship's excursion on the Old Town Trolley but because the immigration time had changed due to a later arrival -- our excursion left without us. I'm still not sure how that happened as we were repeatedly told to move everything forward an hour and our immigration time was at 9 -- so we went closer to 10 - which was the time the announcement called us there. It only took 15 minutes but when we went to the meeting place for the excursion (and met another family that had done the same), there was no one there. We went outside and were told that the last trolley left at 10am. I'm guessing that those other folks just skipped the immigration processing? Not sure what to make of it. The cruise rep took our tickets and promised a refund before we got back to the ship -- and he delivered. We walked to the make shift sales tent from Old Town Trolley and bought tickets directly and got on a trolley within 5 minutes. We stayed on board for a couple of hours and then walked to the north end for pizza and cannoli. The ship will not allow you to bring back unwrapped food so don't be like the many other folks who brought backed baked goods and had to dump them at the security desk. I knew better but many did not ... They've complained on the boards and I expect reviews to come may include that info here. Granted the ship could do a better job of reminding people that they can't bring fresh food on board -- but I googled, can I bring baked goods on board the ship -- and easily found this info. Getting off the ship was a breeze as we'd already done immigration in Boston. Yes, we arrived the night before and while another reviewer complained -- we were told it was due to a sick passenger who needed to get off board asap. An ambulance met the ship on Friday night. When we pulled in I got the most beautiful pictures of the Verrazano Bridge and the NYC skyline at night. Read Less
2 Helpful Votes
Sail Date: April 2019
The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie ... Read More
The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie at the Aqua theater and they cancelled it for a staff party. Please don't tell mainly kids and then cancel. So we rented the movie and watched it in the room as to not disappoint the kids. One example of not taking care of passengers. I could go on. The cabin was outside balcony. It was nice. Liked the sofa bed was two separate twin beds. The main dining was good. The buffet was not good the food the was to be hot was cold. For breakfast you cannot get omelets in the Windjammer, we only found the in the dining room. That buffet was really good. Did not try any dining that cost extra. Hairspray was good. The dive show was boring. Getting on the ship was very smooth if you have all your paperwork done ahead of time. Getting off ship was easy until we went to get on shuttle. They need to get that organized. It is a free for all. Put a lady on first that need assistant which is fine until she could not put her foot in front on the seat. Everyone was then hitting it. Many little things add up but over all we had a great time. Read Less
4 Helpful Votes
Sail Date: April 2019
My 9 yo son and I took this 7 night cruise while he was out of school on spring break. I've been on half a dozen ships, but this was our first with RCL. We had a blast! We did excursions at every port, dined in the MDR each night, I ... Read More
My 9 yo son and I took this 7 night cruise while he was out of school on spring break. I've been on half a dozen ships, but this was our first with RCL. We had a blast! We did excursions at every port, dined in the MDR each night, I purchased the deluxe drink packaged and VOOM combo, and we went to a couple of shows. The basic rundown: Itinerary/excursions: Key West, Cozumel, Belize, and Costa Maya. We love adventures and this itinerary was amazing! We did the Conch Train tour of KW. Loved it. Fun and informative, lasted about an hour, plenty of time to explore on our own once it was over. Went to Playa del Carmen from Cozumel and did the snorkel/cenote combo excursion. Skip the snorkeling and just go to a cenote. It is unlike anything we've ever done! We loved it! Snorkeled in Belize. The best snorkeling ever. Like swimming in an aquarium. Mayan ruins in Costa Maya. Very cool. I would absolutely do this exact same itinerary again, when it goes to Honduras, and only switch up a couple of excursions. They were that much fun! Ship: Smaller with a little age on her, but the size made it easy to meet and see the same people all week. My son made friends at the pool and we'd see the families every night in the Centrum and talk about our days. The ship and crew had a nice, intimate feel b/c of the size. I enjoyed that. The overall aesthetic of the ship could use a little updating, but that's low on my priority list. Crew: Fabulous, fun, and had a familiar vibe. My son loved the deck games like belly flop and crew vs. guest volleyball. And the dancing. Food: MDR was always delicious. Wine selection was very nice. I found a rose and chardonnay I kept going back to. Windjammer was only so-so. Park Cafe was awesome! Entertainment: The headliners were okay. I wasn't blown away, but nothing was terrible. The nightly music at the various lounges was more fun. Our favorite was going to the Centrum/R bar, listening to music and then participating in the activity/game before our 8pm seating. VOOM: My package included the surf and stream and I never had a single issue with going online or texting. I could post pictures, my son played games, and we even facetimed with family back home. Meet & Mingle: I thought RCL did a great job with the M&M. Nice prizes, got the guests involved, continental breakfast available, and the CD hosted and made it entertaining. Embarkation and Disembarkation: THE fastest I've ever gotten on and off a ship. Hats off to the terminal in Tampa and the RCL staff. They're efficient yet personable. I was very impressed. All in all, one of the best cruises we've been on! We will definitely cruise with Royal again. Read Less
7 Helpful Votes
Sail Date: April 2019
Picked the Anthem for a second go around after falling in love with the ship last year. We are a family of 4 with 13 and 15 y.o. boys who were off for Spring Break. We are Emerald status folks with prime designation in Casino. Tons of ... Read More
Picked the Anthem for a second go around after falling in love with the ship last year. We are a family of 4 with 13 and 15 y.o. boys who were off for Spring Break. We are Emerald status folks with prime designation in Casino. Tons of families on this one. I'm told there were 1,400 kids on this packed cruise of just over 4,000 folks. We stayed on adjoining balcony cabins on the 12th deck forward. Good place to be. Ship is still one of my favorites even if this cruise wasn't quite as good as our previous Anthem cruise. Lines/reservations for some of the cooler amenities - North Star, bumper cars, etc. pretty much meant you were going to have to dedicate more time than you'd like for a simple activity. Dining was excellent as usual. Jamie's Italian is an absolute must and well worth the $40 freight. We learned a nice little hack on this trip that I'm hesitant to share, but here goes. The Solarium bistro on deck 14 forward is the place to go for breakfast, and you should try it for dinner as well. Light crowds, far fewer kids (though they are allowed despite this being in the Solarium), and freshly made food set it far above the harried Windjammer - which is actually pretty decent considering the crowds it has to deal with. Now for the weird. A confluence of events conspired to make the itinerary get a little jacked up. Mind you, the crew and officers did the best they could to deal with the issues we encountered. First off, we had a medical emergency on the first night that caused the Captain to turn the ship around and return to Bayonne in the middle of the night. I hear the patient made it to the hospital in one piece for emergency angioplasty. Fingers crossed she came out of things alright. Bottom line, our arrival in Bermuda was a few hours late...worth it for a saved life. Next up, bad weather. The last 2 or 3 days had the Captain watching a storm approaching NJ. To stay out of the worst of it, we stayed ahead of things leaving Boston early and getting back to NJ early on Friday evening rather than late at night. In addition, they had to cancel a couple of shows, one of which we had wanted to see, but hey, what are you gonna do? Safety first. Big impact to us was a lost night in the casino, but we took it in stride. It helped that both the Mrs. and I managed to each hit a jackpot in the last hour the casino was able to operate...Nice one. Getting on and off were a breeze. We were out of our cabin and in an Uber within 30 minutes. RCI and Bayonne have that figured out. Bottom line - the Anthem is great. Just take it easy and try to be patient. You're on vacation. Relax and have a good time and don't whine about every little injustice and inconvenience (you know who you are, people) Read Less
1 Helpful Vote
Sail Date: April 2019
Getting on the ship was so easy! The port was very easy to mangle. When we first boarded my first impretion was... this cruise is going to be AMAZING! It is so beautiful and the technology aboard is miraculous. First lets start with the ... Read More
Getting on the ship was so easy! The port was very easy to mangle. When we first boarded my first impretion was... this cruise is going to be AMAZING! It is so beautiful and the technology aboard is miraculous. First lets start with the Bionic Bar. It is a robot bar and it is so cool. The robots actually look so cool and it is very sanitary as well. The virtual balcony cabins are something cool too. Our Cabin was an inside but we had the virtual balcony. Our ports were Bermuda and Boston and I reccomend going. It is very cool. The service was ehhhhhhh. The people who were nice were spectacular and the people who were not, well they were just people you did not talk too. The food was good except they ony changed 2 things on the menu every night. The entertainment was okay. I was not crazy over the show ideas but the people in them were amazing. The best show was Spectra's Cabaret. It is so cool! I would travel on this ship again. Read Less
6 Helpful Votes
Sail Date: April 2019
Majesty is the oldest, smallest of the Royal fleet and it shows. While the food service is above Royal's average the rest is far below. Even the layout of the ship is a bother. If you rely on elevators to go between floor good ... Read More
Majesty is the oldest, smallest of the Royal fleet and it shows. While the food service is above Royal's average the rest is far below. Even the layout of the ship is a bother. If you rely on elevators to go between floor good luck. Everything is all ajumble. Nothing fatal but it speaks to the lack of attention to details. We got notice of an excursion cancellation - 12 hours before it was due to depart. Funny thing was I had never signed up or paid for that excursion. Took 3 days of a 5 day cruise to Cuba to get my Diamond + status sorted out. While everyone did their job the only person I can point to that seemed to be willing to take pride in service to the guests was a guy who wiped down the tables and removed empty cups from the pool deck.. Cuba was great. Majesty was just transportation to the island Read Less
Sail Date: April 2019
This was my first Royal Caribbean cruise with Carnival being the regular cruise line I go on every year. When I first got on the ship, they had a huge welcome cake in the Windjammer with two guys who were playing different songs getting ... Read More
This was my first Royal Caribbean cruise with Carnival being the regular cruise line I go on every year. When I first got on the ship, they had a huge welcome cake in the Windjammer with two guys who were playing different songs getting you to wash your hands (really catchy and they could sing really well)! I was impressed by the amount of food they had although some of it was bland wish it had more flavor or was more sweeter ( red velvet cake). The activities they had on board were amazing and really fun to participate in. I went to the Living Room which is a teen club for teens ages 12-17 and it was way better than the Carnival teen club Club 02, with more people in it and a lot of activities. Although they didn't let you in if you were wet and you couldn't eat in there. The woman who cleaned my room always put my pajamas on my bed folded and was really nice when talking to her although I wasn't in the room often, I do wish I had a TV guide for when I was up late night and nothing was open. The ports we went to ( Labadee, Haiti & Falmouth, Jamaica) were beautiful and nice with music playing in Haiti and a shopping center in Jamaica. The excursion I did in Haiti was the Dragon roller coaster was very fun but scary at times going down fast on the turns. This is a very great family cruise for all ages including babies (my one year old went with my family and I). This is also great if you are wanting to do so much and learn so much from the activities. I definitely want to go on another Royal Caribbean cruise soon. Read Less
2 Helpful Votes
Sail Date: April 2019
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it ... Read More
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it to skip the lines getting on and off the ship. We had a special lunch at Jamie Oliver’s Italian which was just okay. Occasionally RCI would leave us treats like fruit or cookies in our stateroom, which was pleasant. And the day we disembarked, we had a fabulous special breakfast in the dining room. The VOOM internet service is the fastest at sea, which makes me feel sad for anyone using slower internet. Streaming was near impossible. I downloaded iQ app which took at least 15 minutes. If we didn’t get it with The Key I wouldn’t have paid for it. The Royal iQ app left quite a lot to be desired. It would have been nice to actually see menus for restaurants, give shop opening hours, and allow you to chat with guest services. The service set the experience apart from other vacations. Almost everyone was helpful and nice. Our dining room hostess, Elizabeth, was amazing. She really took the initiative to get to know us and our children. Every morning the boys looked forward to seeing her. Our housekeeper, Daisy, was also great. She set up the impossible pull out bed every afternoon. Adorable towel animals always accompanied our turn down service. And she always wanted to know how she could help make our stay great. We sent the boys to Adventure Ocean kids’ club, which they liked. At first they split the boys up according to age, but that made my older son with ASD uncomfortable, so the next time we asked if they could stay together and they said okay - and after that they had a wonderful time. The pools were nice and of course on a nice day you’d need to fight for a chair or encounter some children being wild or jerks. Nothing atypical. They were clean and of average size. I liked how they offer life vests for babies and little kids. The food was generally okay. Windjammer was basically cafeteria quality. Dining room was good - breakfast excellent, dinner just okay. You can get anything customized which was good for our picky children. We ate at Chops which was a disappointment, unfortunately. My steak was over cooked and the lobster bisque too salty. We were there 90 minutes and decided to skip dessert because it was taking so long. Izumi was really great, yummy ramen. The Dog House had excellent hot dogs. Jamie’s featured gummy calamari and only 4 shrimp in my pasta. The bread was good though. Everything is expensive if you want something more than what you get with your ticket. Shop prices exorbitant. $10-13 for alcoholic drinks, which were just okay. Cococay was beautiful. It’ll be better once they finish the new water park. We loved the pool. The lunch was better than on the ship. The only drawback was the super long walk, and once you get on the island there are very few paved paths, making it take forever to get anywhere, especially with little kids. The on board activities were fun. My husband and son did the iFly and enjoyed it. They liked the bumper cars and the games like table tennis and corn hole toss. We skipped roller skating after we met someone who broke her leg after someone crashed into her. We went to see “We Will Rock You” and the sound was mixed so badly our chests hurt from the bass. Combine that with rough waters and my seasickness was so bad we left 30 minutes in. The story was disappointing anyhow (not RCI’s fault) so we didn’t feel like we missed much. My younger son got a fever and we had to take him to the infirmary. It turned out to be an ear infection. What a smooth experience - I wish urgent care on land was so efficient. They saw us in triage, we waited 5 minutes more, saw the doctor, he checked our son out, and we had antibiotics. The entire encounter was less than 45 minutes. Unfortunately even with an ear infection, my son had to be quarantined to our cabin for 24 hours so we missed our excursion to Nassau. No problem, though. Our money was refunded. All in all, we had a very nice time. I’m not sure I’ll go again, just because of my seasickness. RCI runs a class act, fabulous service. Read Less
2 Helpful Votes
Sail Date: April 2019
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled ... Read More
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled balcony. I believe it is considered a hump room. It was set up for our children with the couch in the front and their beds in the back. I much preferred that set up, to the king bed in the front of the room of 11288 because it made the room feel smaller than necessary. By my measurements room 11288 has about 5 extra inches in width. The balconies can be partially connected, but there is still some portion blocked. But having both of them was really a nice feature. Our dining staff were exemplary and went out of their way to assist with our allergies. At no time did it feel like I inconvenienced them, and they always took my concerns and needs very seriously. I do wish they had better dessert options for dairy allergies, but I know the chef tried to come up with items. It would have been nice if they had dairy free desserts. Overall the food was good, and the service impeccable. We did the ifly and the north star. Both were really fun. Our ifly instructor was incredibly calming and funny. He helped us go beyond the basics for those that had done it before, which was really appreciated. For those in our party that were afraid, he helped them overcome their fears and succeed in creating amazing memories. We took RC excursions to NASA. They used a company with yellow shirts, although the man on our bus said we could ask any guide with a yellow shirt questions in the park, when I tried to do so, a woman with the company said I did not pay for her tour guide services, merely to ride on their bus when I asked what the best attraction for children would be. I had no idea that there were two different tour options, but that was not a pleasant response. She had not begun any tour as I would not have asked that of someone giving a tour, since we were all congregating around the main entrance I figured a question on where to go was appropriate. So be forewarned that they don't give advice. Coco cay was lovely. It is a long walk on the pier, so wear comfortable shoes. The beach is beautiful and there are plenty of chairs. The pool is fantasy. I loved the white chairs in the water, as well as the swim up bar. There are plenty of chairs with umbrellas to use. The shops have decent souvenirs. Be mindful of the trees as they are planted in cement and I unwittingly stubbed my toe on one. The Atlantis is huge. It really helps if you know where you are going. Please look for a map before going to really understand the resort layout. They have dole whips which are great, near the kids pool play space. Because of height requirements I would recommend going with children who really exceed the limits. The rides are a lot of fun, but I saw kids who were too small denied access to the slides quite miserable. Please make sure to look at the height and weight of your child to not disappoint them. I have to speak about the shows on board. While the acting, singing, stagework, anamatronics, musicians, lighting all did an excellent and amazing job, the overall stories of the shows were confusing at best, and disturbing at worse. If you have a dying family member, skip the gift. The story was terrible. We sat next to someone who saw it 10 times and still could not figure it out. It was just a terrible plot and unnecessarily sad. Spectra's Cabaret was very loud, please bring ear plugs to save your hearing. The TVs were cool, and the stage work was excellent. I enjoyed the music and the showmanship. The bumper cars were a huge, huge hit with my family. I wish we got towel animals daily, but only received two. What we did get were interesting, a frog and a dog. My in laws got a peacock. The one issue with the ship is that the elevators were always going out of order in the aft section of the ship. I spoke with maintenance in person after we were stuck inside the elevator. From speaking to numerous other guests, our experience was not isolated. The elevators would stop on floors and not open doors until someone outside of the elevator would push for the elevator. Sometimes, even when you had a floor pushed and the elevator was going in that direction, it would stop and change directions missing your floor, or not taking you to a higher level floor. The forward elevators seemed to work properly, but with a room in the aft section it made traveling slightly difficult. Overall the ship was great, the staff excellent, and the weather wonderful. We already miss being on board. We were sad to see no April 2020 ships from NJ, except a transatlantic ship which does not fulfill our spring break needs. Read Less
1 Helpful Vote
Sail Date: April 2019
After promising three stops in Cuban Ports, Royal Caribbean promptly cancelled one port about three days after the final payment was made. When asked about cancelling the trip or taking a credit on another cruise, I was told sorry, ... Read More
After promising three stops in Cuban Ports, Royal Caribbean promptly cancelled one port about three days after the final payment was made. When asked about cancelling the trip or taking a credit on another cruise, I was told sorry, "you can cancel, but you will not get a refund". After taking at least 20 cruises on many different cruise lines, this one ranks as the worst. The food was barely edible. The food on the buffet was generally cold and when I brought it to their attention, they found a legion of middle managers who apologized profusely and then did nothing about it. In Cienfuegos, the crew was totally unprepared to handle the tender disembarking and return.They shuttled passengers back and forth with two small tenders. At least 1500 passengers were left outside in a pouring rain for two hours while they slowly brought people back to the ship. The only shelter from the rain was crowded with the ship staff. The passengers were so upset about conditions on this ship that they were yelling at the MC on the evening show. I would not recommend Royal Caribbean based on this experience. The ship is old but and poorly maintained, but if the ship was managed better, it would have been a much better experience. We have been to Cuba on other cruise ships and had a very enjoyable time. I agree with other customers. Choose another cruise line! Read Less
4 Helpful Votes
Sail Date: March 2019
This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on ... Read More
This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on the second deck (2641 and 2135) The rooms were very clean and the attends did an excellent job. The rooms are small, (as to be expected) but we spend so little time in them this does not matter to us. Typically for breakfast and lunch we eat in the Windjammer Cafe. The staff and food is always good and there is plenty of seating. We recommend eating in the forward dinning area it is always less crowded. For dinner we book the 8:00 dinning time. The food was excellent, but the sevice was spotty. The head waiter Charlie was fine, but hard to understand. His second only came around a couple times the entire cruise. The excursions were great. In Cozumel we did the glass bottom kayak and snorkeling adventure. Our host Pedro did an excellent job explaining the importance of the reefs and was passionate about them. In Costa Maya we went on the Chacchoben Mayan Ruins and Blue Lagoon adventure. Would highly recommend this tour for any family looking for a full day excursion. Our guide Jay was very informative and did an excellent job answering all of our questions. The food was great. It consisted of fish, chicken, and pork tacos, grilled vegetables and potatoes and choice of drinks.This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on the second deck (2641 and 2135) The rooms were very clean and the attends did an excellent job. The rooms are small, (as to be expected) but we spend so little time in them this does not matter to us. Typically for breakfast and lunch we eat in the Windjammer Cafe. The staff and food is always good and there is plenty of seating. We recommend eating in the forward dinning area it is always less crowded. For dinner we book the 8:00 dinning time. The food was excellent, but the sevice was spotty. The head waiter Charlie was fine, but hard to understand. His second only came around a couple times the entire cruise. The excursions were great. In Cozumel we did the glass bottom kayak and snorkeling adventure. Our host Pedro did an excellent job explaining the importance of the reefs and was passionate about them. In Costa Maya we went on the Chacchoben Mayan Ruins and Blue Lagoon adventure. Would highly recommend this tour for any family looking for a full day excursion. Our guide Jay was very informative and did an excellent job answering all of our questions. The food was great. It consisted of fish, chicken, and pork tacos, grilled vegetables and potatoes and choice of drinks. Read Less
6 Helpful Votes
Sail Date: March 2019
Family of 4 (2-14 yr. old teen twin girls, couple early 50's ) living in the Midwest (where it's cold) attempting to recreate the beauty of our previous Spring Break sailing on the Allure. Our overall cruise line history ... Read More
Family of 4 (2-14 yr. old teen twin girls, couple early 50's ) living in the Midwest (where it's cold) attempting to recreate the beauty of our previous Spring Break sailing on the Allure. Our overall cruise line history includes Celebrity, NCL and other RC ships. I have also cruised on Princess and enjoyed it. Trying to figure out if I can be a RC loyalist, but I'm not there yet. The one thing we look forward to is an active cruise. I will start by saying that we had a great vacation experience. Overall the ship offers something for everyone. To have the best experience it is recommended to know what you want to enjoy because there is a lot to pick from and you can easily end up bored, because you didn't make decisions. It has unique art throughout and the ship is very nice and well maintained. Although it's a large ship it didn't feel overly crowded, but there are a lot of folks contained on the ship. The highlights of the trip include; Embarkation, entertainment, MDR for dinner (scheduled My Time Dining), cabin and shore excursions. All of those items get a 10+. Highlights include: Embarkation\Disembarkation: 10 minute embarkation process, no counters. I would absolutely encourage pre-check in online. If a picture is needed they take it with an I-Pad before you proceed to the ship. Disembarking was typical and the port area gets rather congested. I would recommended early or late disembarkation. The exit through customs is done by facial recognition which seemed to make this faster. Cabin: We had 2 adjacent Balcony cabins (4D) the room offers 2 closets and ample storage space. If you are particular about bed location, be sure to ask as some beds are against the sliding glass doors and some are closer to entry way. Also the lights are controlled by having your key card in the reader. The décor is modern and the room is fairly typical. TV is not great. Movies cost over 10.00...for those times you just want to lounge... Entertainment: All shows were exceptional. My kid had to explain HIRO to me...My favorites were Hairspray, Ice Skate 2.0 and Flight. I was only able to join one comedy show in the large theater and one of the comedians was excellent. The one thing I found annoying was the saving of large numbers of seats. Although they have a rule against it, it was often done and annoying. I recommend scheduling in advance, and if not being in line early for those things you didn't schedule. Pay attention to the Cruise COMPASS on your TV or in the hallways as things are added that you may miss if you just look at the printed Cruise Compass delivered to your room. All of the musical acts performing in different venues were great. The one thing I wish was better is that the pool band was hidden in an alcove between the pools so you could hear the music but not really experience vibing with the band. Ship: With this being a fairly new ship, it is in great condition and is maintained well. The bathrooms offer the no touch entry and exit and the restaurants offer sinks to wash your hands vs. just using hand sanitizer. The art throughout is unique and nice. The main promenade is well thought out and identical to other Oasis ships. I tried to understand what was exactly different. The casino has a smoker and non smoker side, but no real separator if that is your concern. I did witness staff removing items from those pool chair savers after prolonged time periods. As with every ship, on sea days with good weather get to the pool before 9 for a good spot. I would want other outside venues other than on the running track floor, the Promenade and the pool deck. The ship celebrated their 1 year anniversary during the sailing. Anniversary lanyards and magnets were provided along with a picture of the crew and had special events along with cake and different foods offered. Now to the opportunities. First off the ship didn't have that fun\happy vibe... lots of people were moving here and there but it more or less seemed like a dead hotel on the water. It was eerily quiet...no laughter buzz... The staff seemed tired, and although responded to requests were not friendly. Everyone seemed as if they were following the script to get the 10 for the post survey review. You rarely saw staff members smiling, or if you passed a staff member in the hallway they didn't greet you or even look you in the eye. This was common. We had a situation where the Bionic Bar didn't quite work as anticipated and the attendant spoke to us as if we were stupid. Annoying..... The food in the buffet was terrible, cold in some instances and very rarely different. While I may not prefer buffets I have not had an issue finding something I could enjoy. I stayed away. The Mexican spot, El Loco Fresh was a nice change and we ate there frequently. Typically we enjoy dining in the MDR for breakfast and lunch as well as dinner, but the breakfast offered buffet and a la carte and the a la carte was the buffet food for the most part. I am accustomed to having a special offering for a la carte and that was not present. One nice thing about the MDR is that they make omelets made to order. Dinner, however was a highlight and we thoroughly enjoyed the service and food. We had 2 Specialty dinners, Hibachi and Wonderland. Hibachi was great due to the chef and Wonderland was different. We enjoyed the food and the experience, but I can cross it off the list and not go back again. Room service and continental breakfast were lacking. The coffee tasted like mud, and I would ask for extra cream and always get 5 creamers...so I stopped ordering. There is an additional charge for room service and I would say only pay it if you absolutely need to something delivered to you personally and cannot or choose not to get up and go to various eateries... Service: Our room cabin Jeremiah was great and attentive and proactive without being in the way. In some of the specialty shops we were not acknowledged so we walked out...the guest services area on the last night of the cruise had their lights off. This was annoying because of course many people were attempting to settle a bill and could not see..also a non-welcoming thing to do, understanding they are 24/7. We had drink packages and bar service was good. Excursions: We had 2, one on St. Marten and one in Nassau. I swore I would never get off the ship in Nassau again, but we were whisked off to a private island and the experience was magnificent. The only downside was that the ports were busy due to Spring Break and you spent a lot of time waiting around, congregating. Spa and Fitness: My husband booked a massage and was hoping that he could use the amenities. He thoroughly enjoyed the service, but they whisked him off so quickly he didn't get to see the amenities. Typically, I would book access or get a Spa room, but this one is not open to the sun so what's the point. The running track is on a lower deck where the gym can be accessed. The teens took advantage of the rock climbing wall, mini golf, shuffle board, ping pong, flow-riders etc. video arcade, water and dry slides. They tried ice skating and said the rink was not groomed making it difficult to skate. Couldn't get into Laser Tag because it conflicted with other planned events. We did the Sushi making class and enjoyed it. Overall, it was another RC experience under our belts. Unless some really great deal comes along I would not sail on this particular ship again. But I'm still partial to RC for the family with NCL running a close tie...Food and service are the tie-breakers on the next ship choice. Read Less
1 Helpful Vote
Sail Date: March 2019
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic ... Read More
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic activities staff EVER (on any ship or line). Now why this got a two star: worst, most bland food of any cruise, Princess held this title for nine years but Navigator of the Seas now claims the title. I say this strictly from Windjammer and late seating main dining. My food was cold or luke warm when it should have been hot, and multiple dishes were straight up bland and flavorless. I addressed this during on board surveys and with waiters and head waiters, and even the staff seemed to know it. When the staff won't even drink the orange juice because it's color water there's a fundamental problem. To be fair the turkey dinner was good and the pizza in the promenade cafe was delicious. Sadly at one point my fellow guests and I questioned if this was a corporate decision to make subpar food included so that you would pay the surcharge and eat at specialty restaurants. I cannot speak from first hand about any of these but three different groups had not been happy with hooked or the chop house either. Biggest complaint cold, bland food. The burritos at Loco Fresh were good but the hours are just afternoon. Ben and Jerrys was tasty and reasonably priced (free soft serve by the pool was not good). Drinks were bad. I thought I would enjoy some fun tropical drinks on this vacation but the flavor and quality was all over the place. Some drinks were too strong and imbalanced others too watered down and flavorless. I'm really glad I did not get the drink package. Best drinks were served by the solarium pool. They were a positive and cheerful staff and most consistent. Schooner Bar was all over the place, some great, others undrinkable. Disappointed that movies in your stateroom had a $12 cost, that's crazy when other cruise lines movies are free. The room was regularly cleaned (loved the magnets on the door to notify staff). The pools were well monitored by lifeguards and after an early rumble for chairs by the pool there was a nice staff member who pulled towels and bags if people didn't show up within 30 minutes. I was impressed with RC that they followed through with this. Muster drill was efficient. Illusionist and ventriloquist were great shows (two of the best ever). Comedians were disappointing. I had a great time on this cruise but I think I'll take a break from this line. I hadn't been super impressed with my first experience and unfortunately this one didn't improve upon it. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. ... Read More
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. What we didn't expect was parents allowing their children to run wild all over the ship day and night. Children were allow to run through the Casino while it was opened. Waiting for an elevator one night at 9:30pm there was a group of boys playing catch in front of the elevators, staff members walked by and said nothing. The pools were very small and could not accommodate the passengers. If you wanted to sit by the pools like a can of sardines in the chairs you had to save your chair early in the morning. The adult only area allowed anyone over the age of 16. By the end of the week the pool decks were disgusting, we were tripping over glasses and stepping on straws. The only smoking area on the ship was on the pool deck which was never cleaned during the day, ashtrays were seldom emptied. Food was minimal not like Royal use to be. The dinner menu in the main dining rooms were the same the entire week expect for 1 different entrée nightly. (The flakey crusted fish was hard as a rock). I would recommend spending the extra for the specialty restaurants, well worth the money. Our cabin steward was very friendly. As for other staff members we had a hard time understanding them, as well as them understanding us. Royals private island Labadee Haiti was a money pit, anything you wanted to do cost extra, renting a water raft to float was $25 for the day, Zip Lining was $135.00, a Roller Coaster ride was $26, the only free thing to do on the island was sit on a beach chair or eat. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's ... Read More
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's exactly what we got on the Harmony. This was hands down the best cruise I have ever been on. The ship was absolutely stunning. If you have not been on an Oasis class cruise ship, you should really consider making it your next cruise. The Harmony stood out in so many ways... The staff on board were amazing. Much better than what I have experienced with Carnival and Norwegian. Our room steward would clean two times a day, every single day. He also never had a problem with stopping what he was doing so he could have a conversation with you about your day ashore or about the ship. The next big thing that stood out to me was the room. The cabin on board the Harmony was noticeably bigger than on other cruise ships that I had been on. It was tastefully decorated. There was tons and tons of storage. It was perfect. We stayed in a standard balcony room (ocean facing). The food. The Harmony of the Seas had some of the best food I have ever had, period. The food was absolutely amazing. From the buffet, to the dining room, to the specialty restaurants. All of it was perfect. Regarding the specialty dining... we went to Chops and Wonderland on the ship. Wonderland was fantastic. Our server, Elton... was one of the best crew members that we had the pleasure of meeting on the ship. The food was presented in really neat ways, it was all really good. Overall a great experience. The embarkation process for the Harmony of the Seas in Port Everglades was amazing. We arrived at the cruise terminal at 11:15 and we were on the ship at 11:30... no lie it took only fifteen minutes to give our bags to the porters, check in, get our pictures taken and walk right onto the ship. The entertainment on the Harmony was really good. We only decided to see a couple of shows. But the one that really stood out to me was "The Fine Line" aqua theater show on the back of the ship. The things they were doing was absolutely outstanding. Read Less
10 Helpful Votes
Sail Date: March 2019
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt ... Read More
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt like we had time to relax and enjoy the ship. Embarkation - we flew into Ft. Lauderdale the night before, the airport / hotels / cruise port are very close and easy to get to. Boarding the ship was quick and easy thanks to completing info online in advance, and then picking up SeaPass cards at our staterooms after boarding. Disembarking was also smooth and easy. Ship Activities - So much to do! We enjoyed the zip line, flow rider, rock climbing wall, water slides, Abyss slide and did the Escape Room just to name a few. Fitness center is excellent. Teen Activities - they have a separate Cruise Compass with teen activities, broken down by 12-14 and 15-17 age brackets. My son especially enjoyed the sports court with teen basketball, etc and the flow rider. The kids have a nice "living room" area to hang out with ping pong, the Mini Bites restaurant, and stuff for them to do. Entertainment - We enjoyed all the shows. Grease was great, Columbus was a little wacky (had tap dancing sharks!) but fun; we loved the ice skating show and the Aqua Theater Fine Line show. All of the entertainers were extremely talented and did a great job. Reserve shows online as early as you can - the reservations fill up and some (Aqua shows) have long lines of people without reservations waiting. If the seas are rough the Aqua show will cancel and reschedule. Main Dining Room - we really enjoy the MDR, we ate there every night. It had something for all of our different tastes (including our kids), and if we didn't care for something we just got a different item instead. Waitstaff was great about making sure we enjoyed the food, and gave excellent service. Breakfast buffet in MDR was also great. Windjammer - crowded and hard to find an open table, but lots of food choices and we liked the food. It's shaped like a long narrow "U" shape, and it's really hard to find a family member if they are already sitting somewhere. VOOM internet - the ship is so big we paid the $ to get internet for all of us & texted A LOT to touch base when we wanted to find each other. Even when searching for each other in the Windjammer. Internet was very good. Watch for pre-cruise discounts on VOOM internet in Cruise Planner in advance, you can get a 4-device package (4 people can use) for a good discount. Since we had 5 of us, I booked a Deluxe Beverage with VOOM package for myself to get the 5th internet connection. Deluxe Beverage Pkg - I thought it was worthwhile for me. I got a couple hazelnut latte's each morning in Cafe Promenade, and soda in the afternoons. Every time I went to the bar I got a water bottle and stockpiled in my room fridge so I always had a cold bottle - very convenient. Afternoon frozen drinks by the pool, wine with dinner, a drink at a show or bar in the evening - it's pretty easy for them to add up. Every time I got a drink I also got a water or soda so I didn't load up on too much alcohol and I never had a problem with drinking too much but I felt like I got my money's worth. Pkg works on Labadee too. Consider what other "paid" drinks you would get (vitamin water in the spa, fresh squeezed OJ at breakfast, soda, coffee, bottled water) and add that to alcoholic drinks when deciding if it's worthwhile. Plus once or twice I got drinks I didn't like so I left them behind and got something else. Shore Excursions - We booked through Royal Caribbean for 3 of the ports. Nassau - Balmoral Island beach break - rode ferry to the island which had a really nice beach and 2 pools. It rained on us, but would have been great and relaxing if the weather had cooperated. St Thomas - fantastic! Did the Fast Cat catamaran snorkel and beach break excursion - loved it. Great crew. Clean safe friendly port area. St. Maarten - awesome! My guys did Loterie Farm Zipline Excursion - very active & included ropes course / climbing. They had a great time. My daughter & I did the horseback riding excursion at Lucky Stables, trail riding and rode horses into the ocean. It was great - horses were well cared for, our guide was great, we really enjoyed it. We walked from the cruise port to the town area with shops and restaurants along a beach. Nice and easy to get around. Still some hurricane damage. San Juan - we explored on our own; toured San Cristobal fort ($7 each) - lots to see, we really enjoyed it. Could have gone to El Morro fort with our tickets as well, but we skipped that one and did some sight seeing in Old San Juan. "Umbrella" street was neat to see. We bought some souvenirs and stopped in a cafe for a snack. Everything was easy walking distance from ship. Labadee - great beach day!! Went to Columbus Cove beach (the farthest) it had nice sand and calm water for floating around and relaxing. We took our own inflatable floaties. BBQ lunch was good. Lunch, a bar, and bathrooms were all close and nice. Loved Labadee. Cruise Critic Meet & Mingle - it was fun! There were prizes and giveaways. We had a large group. They had coffee & breakfast there - if I had realized that I would have gotten there earlier and skipped the long coffee line at Cafe Promenade. I wish there had been a little more "mingling" afterwards, but a big group had pre-planned a casino outing right after the Meet & Mingle, so most headed out. It was really nice connecting online in the Roll Call forum before the cruise; the ship is so big I wish I had run into the people we met more often but that's the downfall of a huge ship. We didn't see some of our "new friends" again for the last half of the week. I hope my review is helpful! I read tons of reviews, articles and blogs before our cruise and really appreciated the info when I was planning. Read Less
3 Helpful Votes
Sail Date: March 2019
We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three ... Read More
We chose this cruise as it was the spring break of our soon to be graduating daughter (HS), and it is an easy three hour drive to Baltimore. We have always loved the Port of Baltimore for efficiency and ease! We have been on three Enchantment cruises in the past that we absolutely loved! I did read the reviews of the Grandeur (after booking, unfortunately , and had some concerns that the Grandeur would be different based on hearing it was for "the older" passenger demographic). Hey, I am no spring chicken, so due to proximity, and praying that this is spring break time, there would be something for my daughter to enjoy while making friends. Well, alas, it was not the case. I am not going to "bash" this cruise. We were in room 7078, a balcony with an awesome location! There were many "highs", and we did have fun. John Blair, the Cruise Director and his wife, worked very hard to make everyone's trip a fabulous event. He is an INCREDIBLY talented singer, and his Neil Diamond show was incredible! What a voice! Enjoyed the dancers and singers .... will not lie, I have heard better but also far worse. Good comedians, and overall great entertainment. Our room steward, Cornelius and waiters, AJ and Andy were fabulous! Dinners very good; not the best, but considering the number of guests they are feeding? We did not buy tickets for the upscale restaurants, but I heard a variety of reviews. I guess I just feel that you are already paying a significant cost, so the "push" for upscale meals is trying. There is seemingly never ending marketing for additional revenue; that is for sure! You can get some good buys, but many are overpriced or simply "junk". We did buy a Citizen watch. 35% off, but the retail price stated was less than looking the same one up on line. We usually play bingo .... did not even go as we heard it was $40 to play! The casino??? Horrible!!!! Never ending losses, machines a joke, and how the dealers keep pulling 21's is remarkable, to say the least. On previous cruises, they at least give you a free drink when losing your shirt; no longer happening! All in all, I would rate this cruise a 3.5. We did have a great time, met great people, and had lovely men and women working hard in their jobs to serve us. We were blessed with beautiful weather, and relatively calm seas. The Grandeur apparently has a huge following, and we now know it is geared for an "older" geographic population that enjoys smaller ships and is not focused on her "older" appearance with fewer activities. Not sure how long she will continue to be in service ...... but perhaps they need to take that into account when establishing pricing. Again, we did enjoy the trip ...... just trying to give an accurate evaluation of what to expect so there is no disappointment or regrets for your choice. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose as the dates were right, price was right and we only live 45 minutes from Tampa and so port was right. Great ship, lots to do, lots of bars, entertainment and loads of food! Only bad part was not enough for 12 and 14 year old boy ... Read More
We chose as the dates were right, price was right and we only live 45 minutes from Tampa and so port was right. Great ship, lots to do, lots of bars, entertainment and loads of food! Only bad part was not enough for 12 and 14 year old boy to do. They didn't want to go to the teen hangout and so got a bit bored at the day at sea but still had fun. Loved the food (Especially all the desserts)! Had a great day in Cozumel, we hired a private taxi as there were 6 of us, Tour Plaza. They took us all round the island and stopped at the chocolate factory (my kids favorite), tequila tasting (our favorite), mayan ruins and at a private beach club for lunch and a swim. Just wasn't enough time to enjoy the island enough. Our service on the cruise was excellent. We even coped with our cabin space (4 in a cabin was not exactly spacious but OK for 4 nights). Our waiters in the dining room were great and all went out of their way for us all. Particularly Kevin and Swapneel (I think shortened to Neil)! Would definitely go on another cruise with Royal Caribbean, just maybe with adults next time, or when my kids are a little older and will enjoy hanging out with teens more! Read Less
2 Helpful Votes
Sail Date: March 2019
Our family of five really enjoyed this cruise. We have sailed on three Disney ships but this was our first with Royal Caribbean. We were very impressed with the professionalism and friendliness of the crew. Our youngest son's food ... Read More
Our family of five really enjoyed this cruise. We have sailed on three Disney ships but this was our first with Royal Caribbean. We were very impressed with the professionalism and friendliness of the crew. Our youngest son's food allergies were handled well by our servers and he had a safe and yummy dining experience. I only had two complaints. First, the weird hours of the teen and children's clubs. The clubs would close at dinner and sometimes open at 7 or sometimes 8. My teen checked into his club on 2 occasions and the staff said that activities would be starting later even though the club was supposed to be open. Everyone was very nice but it was confusing. We were used to Disney and the clubs being open for the whole day continuously. My middle and youngest son enjoyed going into Adventure Ocean but they only did it once. They did say that they enjoyed themselves just as much, and maybe even more, in Adventure Ocean than on Disney because of the attention from the staff. I am a big Disney fan but on some cruises, there was very little interaction with the staff and children in the clubs. It was more of a baby sitting while the kids were on video screens. We don't use the clubs a whole lot as we tend to do activities as a family, but they are nice options for the kids. My second complaint had to do with the amount of smoking areas on the ship. There were 4 areas and one was right next to the main pool. (Port side). This was a big problem with crowd control because most families (like us) would try and make our way through the starboard side of the pool area to avoid the smoking. I am not trying to "shame" people who smoke, I just feel in this day and age with all we know about the dangers of smoking, the smoking sections should be in less public places. Read Less
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