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Sail Date: January 2018
Great holiday, excellent room 8230, and our beautiful stewardess Agnes, Most help full staff, (most of the time) and the head waiters in the main dinning room cater for every persons needs, regardless of where you ate in the windjammer or ... Read More
Great holiday, excellent room 8230, and our beautiful stewardess Agnes, Most help full staff, (most of the time) and the head waiters in the main dinning room cater for every persons needs, regardless of where you ate in the windjammer or restaurants. I love this ship and am very sad it wont be coming back to Australia after April 2018, I am booked on again 20th March. I do prefer to eat in the main dinning room for all meals, and I love the salad bar on Deck 3 for lunch. I mainly book my shore tours off the ship when I get to my destination, I have cruised many times 79 in fact and never had a problem, always ask for recommendations before you leave home on the website. The first time cruisers on this cruise didn't realise how lucky they were, we had to ports cancelled and ended up at Luganville, this port is only a 50min taxi or bus ride at a cost of $60 USD from the ship or go out of the port up the hill and book your own guy and barter, they do take Aussie dollars, but we had a little rain there but so worth it to still go, its the most beautiful spot in the South Pacific and there are not many ships that go there, and this was a first for Voyager. Loved all the theme nights but I did feel a few things were scheduled to late, for example the funniest show the Marriage Game at 11pm? the 50 year married ppl were all in bed. but over all we loved it. Read Less
1 Helpful Vote
Sail Date: January 2018
I am not used to write reviews, I only do it when the product is really good or in this case when the product or service is bad and even more in one of the most important moments of your life that was our wedding day. We wanted to marry ... Read More
I am not used to write reviews, I only do it when the product is really good or in this case when the product or service is bad and even more in one of the most important moments of your life that was our wedding day. We wanted to marry in a cruise ship, so the one that suited our dates, was the royal caribean, voyager of the seas departing from Sydney the 23 Jan 2018 With months in advance, we organise, all details with a wedding planner all communication was through emails and some through the phone, when we wanted more details this person did not reply the phone, we called her immediately from a private number she replied (this happened several times, not professional at all), even that all wedding details were sorted. When we boarded the ship, had a meeting with the wedding planner at the ship (different at the one we coordinated by phone), we thought that all details were passed on to this lady, first deception, she mentioned that we had to follow the standard vows (when we spent a week defining our own vows with the lady at the phone) We requested to catch up with the photographer the day before the wedding, even that the wedding planner said all had beeing organised and there was no need. The wedding day, we supposed to receive the flowers (a bouquet (bride), rose (groom), 2 roses (parents) and 2 bracelets (parents)) but we did not received 1 set for the parents, we thought it would look really bad giving flowers just to one side of the family, so we requested urgently the missing flowers and they said the ship cannot provide the extra flowers, as they have already ruined our wedding we requested a refund for the flowers. After the ceremony when we were taking the group photos, the photographer (that we paid for 2 hours) was not ready at all, all improvised, he was looking for a ladder and left all guests (more than 30 of us) waiting in the main stair, and when we asked him for good backgrounds in the ship, he did not know …. We pay $700 for 2 hours of photos and we had just to choose 30 photos …. expecting the photograper or the wedding planner to define this places, and we were the ones directing the photographer and even telling him from which angle to take the photos, after couple of days we met him to choose the 30 photos, he said out of 600, he chose the best 120 … it was a total deception to see our photos, they were really bad. So the wedding day and the memories were really bad. I found really poor the way to manage the changes, during the 10 days sail, it was cancelled 2 island and they decided to go to luganville instead, they offered transport to Champagne bay for $60 transport + $15 entry fee, when outside the ship the transport was $20 tranpsort + $5 entry fee to the beach, I thought that the company could offer that service for free to compensate the passenger for the cancellation of 2 islands, and even more the company wanted to profit from us. When we were asking for water, they just provide 1 600ml bottle per person even we were already paying for the drink package, Royal caribean water should be free. After the cruise we head home, and expecting the company to refund the money for the flowers, but that money was refunded to a different person and when we asked them they did nothing. We have had much better experience with Princess. Read Less
1 Helpful Vote
Sail Date: January 2018
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare ... Read More
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare up again to the extent that I had to be dosed on up on strong painkillers just to be able to function. (I'm fine again after one night at home in my own bed). Apparently, all beds on the ship were replaced 12 months ago, and you can see in recent reviews that there are lots of reports of the beds being way too hard. I'm a large man, and purposely bought a firm bed for myself as that's what I prefer for comfort - but these beds were just off the charts in terms of hardness. Literally felt like sleeping on a hard wooden box with a thin layer of foam on top. No "bounce" or movement at all, I'd even get pins & needles in my backside just from laying on the bed to read. If you have any history of back pain at all, do heed all these warnings - don't book a cruise on this ship! The ship had way too many children booked on board (I know other cruise lines have specific limits), and there was no effort at all to reign in behaviour such as running down stateroom corridors at midnight and calling out in loud voices, waking everyone up. One of the two whirlpools in the adult solarium was out of action for most of the cruise, and the whirlpools in the main area were full of unsupervised children using it as a splash pool, diving underwater, pushing each other and so forth - not relaxing at all! The remaining adult whirlpool was usually cold and the water jets didn't have any pressure at all. The sun lounges throughout the upper decks of the ship are in dire need of replacement, many were broken or torn, and the foam mattresses on the sunbeds are flat and worn out. The entertainment options on the ship were very limited. I was lucky enough to do a backstage tour, where it was admitted that one of the two production shows was out of action due to a safety issue with the equipment. However, they left the remaining production show to the last night, when it had to be cancelled due to ship movement - a situation they could have avoided by scheduling it for any of the other nights of the three sea days home. One show featured great singers, but the volume was turned up to the point where the sound was distorted and breaking up, and physically painful to the ear. One mildly amusing comedian, and one obnoxious unfunny one. The magician, Duck Cameron, whose show I've seen before was wonderful - he's such a generous, professional performer. We were served by wonderful, friendly, attentive and gracious waiters in the main dining room - meals were a bit up and down in quality though. Lunch options in the dining room were quite bad. The buffet generally supplied a good variety of food, but they struggle to keep food hot. Unfortunately on this cruise we missed two of the five scheduled port visits due to a severe storm system in the area - which is totally out of the control of the cruise line! Felt confident in the Captain's handling of the situation, taking us further north away from the areas of stormy seas, and giving us three days to get home via a quieter route at a more leisurely pace. My room was kept immaculate by my room attendant. Lastly, in case anyone at RCI is reading this, please immediately cease the constant ship-wide announcements for bingo. It was intrusive and annoying, and happened way too many times every day. Read Less
1 Helpful Vote
Sail Date: January 2018
This was our first cruise and wanted to select a quality cruise line that was short to moderate in length. We chose Royal Caribbean based on the recommendation of at family member. We found the ship to be impressive in size and fitout. ... Read More
This was our first cruise and wanted to select a quality cruise line that was short to moderate in length. We chose Royal Caribbean based on the recommendation of at family member. We found the ship to be impressive in size and fitout. Our balcony stateroom on level 6, mid ships, was clean and roomy supported by our attentive and friendly room attendant who left innovative and funny characters made from towels each night. The main dining room, Saphire, was as good as any fine dining, five star restaurant I have ever been to with the service from the waiters the outstanding feature. Nothing was too hard for them and all our requested were filled. The buffet dining in Windjammer was excellent with the widest range of quality foods available. Again the staff were very helpful with clearing our table quickly or even delivering a coffee. There are several bars on the ship however our favourite was the R Bar due the friendly service by the staff. Embarking and disembarking was done in an orderly and timely fashion both in the ports were we docked and where we used the tenders. Each day we were presented with a programme in our room listing the days activities for our selection. We enjoyed the trivia quizes and the shows while finding time to relax with our friends. The daily headliner shows were spectacular as were the occasional parties held in the Promenade or in the other locations. A truly wonderful experiance. Read Less
Sail Date: January 2018
Boarding on/off: I had a 3PM boarding time, but turned up with my bags at 11AM and was allowed to board straight away. The process is really streamlined and took about 45 minutes. Disembarking the ship was the same, and took less than ... Read More
Boarding on/off: I had a 3PM boarding time, but turned up with my bags at 11AM and was allowed to board straight away. The process is really streamlined and took about 45 minutes. Disembarking the ship was the same, and took less than 30 minutes. We docked at 6AM, had time to eat breakfast, then went to our marshalling area at 8:30am and were off the ship by 9AM. Ship: The Voyager of the Seas was moored in 1997, so the ship is a little dated and there are definite signs of wear. But overall the amenities were really impressive and I loved my time on board. There were several bars on board, 3 pools (one adults only), hot tubs, gym, multiple restaurants, a casino, ice skating rink, and a theatre. Food: The food was sensational. Our group only dined at the restaurants included in the cruise bookings; the Windjammer buffet and Sapphire Dining Room, and we were so impressed with the quality of each meal we ate (and there were plenty of them). We ate at the Windjammer every day for lunch, and the Sapphire every night for dinner and then went between the two for breakfast. At breakfast the Sapphire has a choice of an a-la-carte or a buffet, and both were great. There are several other restaurants on board for an additional fee, but we didn’t feel the need to visit them. At the Sapphire dinners you have an assigned waiter and drinks attendant, and we absolutely loved ours! Archie and Rima from Deck 4 made our time on the Voyager so special, and we really enjoyed seeing them every evening for dinner. The dining room manager Derrick from deck 4 was also wonderful, and always came to chat to us when he saw us. There are two sittings in the dining room – 5:30PM or 8:15PM. My Time dining is available and is strictly limited, but having My Time means you need to reserve a table every day. I would actually recommend getting a permanent sitting, and coordinating it so everyone in your group is on the same table. We had a group of 11, and went to the restaurant on the second day to ask them to change our arrangements so they were all the same and they fixed it up right away – they even added another seat to our table so we could all be together. Don’t eat the soft serve or the large cakes in the Windjammer – I saw kids messing with them on the regular. Also use the hand sanitizer on the way in and out – people will give you a stink eye if you don’t. Drinks: There was no doubt in my mind that I would be purchasing a drinks package for my time at sea. I have absolutely no regrets here, and would absolutely recommend doing it. I had the Deluxe Beverage package so this included all specialty coffees, soft drinks, bottles of water, fresh juices, and of course beer, wine and cocktails. This package covers all drinks to the value of $14, and if you buy anything over this cost you just pay the difference. I know for sure that I got my value for money every day, and can’t stress just how great it was to have this deal. My package was $74 AUD per day, which I pre-purchased prior to boarding via the Royal Caribbean website. If you purchase a package on board it was $89 AUD per day, so definitely do it before boarding. Tipping: In Australia we don’t tip, so our group was quite confused when it came to on-board tipping. After emailing our travel agent we were notified that daily gratuities were included in our booking fee, so tipping an additional amount was optional for us. On the second last day we received envelopes for cash to give to our attendants should we feel they went ‘above and beyond’ for us, so we gave tips to our room attendant, waiter, drinks attendant, and the supervising waiter at the Sapphire dining room to say thank you for making our time on the Voyager so special. On-board activities: I was never without something to do on the Voyager. Highlights included the theatre shows, which were fabulous – we saw bands, singers, a magician, a hypnotist and a comedian, as well as the ice skating, which was equally as amazing. We went to just about every 7PM show before dinner, with each one running for approximately 45 minutes. On-shore activities: I asked a lot of people about the on-shore activities and if they were worth the cost. Most people I spoke to said that the tours are expensive, and you can usually find a local to escort you around the island for a cheaper fee – which is what I did. We went to Noumea, Port Vila, and Loganville, and only had one tour organised by Guest Services which was in Port Vila. Do your research here. I also bought my own snorkel and goggles and had a great time snorkelling without going on a tour. All on-shore activities that we paid locals to facilitate were paid for in AUD, so you really don’t need to worry about getting local currency. Wi-Fi: There is no free Wi-Fi on board the Voyager of the Sea, it must be purchased. I paid $10 AUD per day for the Surf & Stream Wi-Fi package and highly recommend it. Members of our group that didn’t have it ended up buying it. If you’re in a large group it takes the hassle out of coordinating meeting times, as you can just iMessage. If you want to stream viewing content on your device, I would be wary as the connection is really slow. Streaming didn’t really work well unless you downloaded the movie/tv show, which took hours. Only one device can be connected at a time. Theme Nights: I read that many cruises have themed nights - ours had a White night and a Hawaiian night. We had two formal dress evenings, and the rest were smart casual and casual. Not everyone adheres to the dress code, but our group did. Read Less
Sail Date: January 2018
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, ... Read More
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, a pristine exterior. The ship was great, the room large by any standards (we had an owners suite that that is expected). The staff were brilliant. The food in the huge 3 storey dining room was outstanding every night. It was good if not better than a just about any restaurant I've ever been to and it was always served hot and fresh. How they manage this consistently day in and day out for this many people I don't know. The singalongs in the main dining room where everyone joined in were fabulous. If that couldn't bring a smile to your face then nothing could.The buffet in the windjammer was also outstanding and any criticisms of this are patently unwarranted and all the staff there do a magnificent job and the food was always hot and fresh. Certainly by the number of people there and if the size of their self servings is any guide, everyone on the ship enjoyed it even if they broke their scales when weighing themselves when they got back home! Missed out on a couple of ports due to a cyclone passing through Noumea which the captain thought it wise to avoid heading back home through the tail and I'm sure everyone on board thought that was a very good call. Internet is super expensive as were the drinks when factoring in the exchange rate for AU dollar against US dollar. I'll bet quite a people people got bill shock when they got home and didn't factor in the exchange rate. The crew actively tries to sell drink packages for the cruise for the first few days and a lot of people jumped on, but seriously, when one factors in the exchange rate, paying more than AUD$900 for 10 days of drinking is right up there. One would have to drink more than 10 beers everyday just to break even but it seems lots of people did get ahead. And that is the problem, for me anyway. as it appears RCI is targeting the big drinking, big eating guest and there were a lot of them on board. Maybe Bali not looking so tempting anymore? But to be fair the ship is big enough for just about anyone to find a nook to escape the boisterous crowd on the pool decks. Still overall, a positive experience as all staff were fantastic and the food was great the entertainment was excellent as was the trivia quiz and karaoke. The only issue for me is that targeting the bogan crowd is likely to turn away baby boomers of which there are now a serious number. But hey, if the hard drinking and partying crowd is were the profits are then you can't blame RCI for heading that way. Read Less
3 Helpful Votes
Sail Date: January 2018
We had booked to go on Royal Caribbean Explorer of the Seas on a special deposit promotion about a year in advance. We came closer to the time to pay the final amount and tossed whether we still wanted to go as we had done the South ... Read More
We had booked to go on Royal Caribbean Explorer of the Seas on a special deposit promotion about a year in advance. We came closer to the time to pay the final amount and tossed whether we still wanted to go as we had done the South pacific cruising quite a few times however haven't done it in quite a number of years. We decided to bite the bullet and enjoy a family holiday with our 2 boys. Once the date got closer we were all very excited, especially the boys. The day arrived, we got on the ship with ease, no long lines, ease of checkin and was having lunch in Windjammer overlooking the Harbour Bridge. We got our bearings and checked the ship out and settled into our new life for the next 10 days. Our cabin had a balcony and we shared it with the 4 of us (king bed and sofa bed). The King bed was quite comfortable but the pillows weren't good. The Sofabed was quite hard, but after huge days the two kids didn't really complain. We selected My Time dining however we couldn't get a table most nights early, we had to wait, so we starting reserving a table but could only get a 7:45 reservation and this was too late for our kids. Our youngest fell asleep most nights at the table. Our waiter was absolutely brilliant and looked after us and especially the kids. Entertainment was a bit hit and miss. A couple of great comedians which were hilarious and we would go to see again, a couple of great shows and a fantastic Ice skating show which was spectacular. A few of the other shows were quite boring and not our cup of tea, but this allowed us to go and check out other things on the ship. Plenty of activities onboard to keep the kids entertained, however they were not a fan of kids club and only went once each and said it was boring and didn't want to go back. Most of the time was spent swimming or on the flowrider or on the sports cour and once on the ice skating rink (we wanted to do it again but so hard when wasn't a lot of time at sea). Most of the service was great, except Pool Bar which could be very busy and quite slow. Some of the bars ran out of certain wine/drinks and not all bars could do mocktails for the kids. The ports were great - we don't like Noumea and I don't know why almost every ship has to stop here - we stayed on the ship. Mystery Island is one of my favourite places and had a great time exploring the island and local markets. Port Villa is fantastic, we organised our own tour, Mansuale Bus, and our tour guide was absolutely fantastic. He knew lots off people/operators and had very comfy new buses to transport us around. We saw lots of the island we hadn't seen before and well worth the tour. Maree - first time there and we went to Yejele Beach - WOW!!! Even though I love Mystery Island for their snorkelling and natural beauty, Yejele is raw, natural and not over commercialised which was fantastic. The snorkelling was absolutely brilliant, we could see so much so close to shore and this was perfect for the kids. They didn't have to go too far off the shore and could stand in certain places while we snorkelled. Absolutely brilliant and another one of my most favourite places. Lifou - we did the grotto and forest tour and was amazed to hear about local traditions and forest life, and we saw some caves, but wouldn't call them grottos, but guide was really good and they made it fun and interesting. Well worth it. Not much else to do on the island, there was snorkelling on the other side where we docked, but they charge to go into the water there, and after quite a few days snorkelling and as this was our 5th port in a row, we were exhausted and just went back on the ship to relax and unwind. Lots of shows and experiences for the last 2 days at sea, the most spectacular was the ice skating show, and also the flow rider stunt team show which had us all in stitches. We had a very memorable holiday, and we enjoyed time together as a family which was the main purpose of our holiday. We would definitely go back on a Royal Caribbean ship and really glad we decided to go on this holiday. Read Less
3 Helpful Votes
Sail Date: January 2018
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets ... Read More
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets packed away at 10pm every night and earlier if they are in Sydney waters. Events are very unorganised and it looks like they have never cruised before but they have heaps of time. We cruised the South Pacific and booked our Shore Excursions through Royal Caribbean as they say if you are not back in time they will leave you behind. We purchased Glass bottom kayaking in Mystery Island and it costs a fortune but once we turned up the locals were advertising 1 hour for $10 and 2 hours for $15 way cheaper. Food was overall average and the my time dining took forever. The good entertainment (comedians) are very limited and only perform for an hour tops. Pools are closed and spas are unsupervised after 10pm. Children have a curfew of 1am and are aloud to enter any part of the ship apart from Dizzy's. We tried origami and that was a disappointment as they ran out of paper and the instructor wasn't given a microphone or anything. People were literally youtubing their own designs. Guest Services were absolutely useless and never resolved any issues. Their idea of an Australian Day Party is people watching them dance in the promenade. Oh and they tried releasing thousands of balloons but that was a fail. They need to lift their game and o would not recommend them to my worst enemy. Very disappointing and a waste of money. Read Less
1 Helpful Vote
Sail Date: January 2018
The size of the thing is what gets you. Embarkation was smooth as silk. We went from baggage check in to on board in less than half an hour. All services were then available prior to our departure. The cabins (12528/12530 ... Read More
The size of the thing is what gets you. Embarkation was smooth as silk. We went from baggage check in to on board in less than half an hour. All services were then available prior to our departure. The cabins (12528/12530 Interconnecting) were spacious and could be mistaken for a hotel room. The shower was great and surprisingly good pressure. Luggage space was more than enough. Over head compartments weren't even needed. The balcony was huge and because we were interconnecting we had a double balcony. Plenty of room outside to lay down and watch the world sail by. Bed and pillows were great. TV entertainment was more than expected. Watched Premier League live in the morning as well as the Australian Open tennis live when in the room. The dining options were varied and all were top class. Would have liked the Hot Dog place to be opened longer. Sorrentos pizza was a great option for the kids late at night, as were the cakes and sandwiches at Cafe Promenade. All complimentary of course. The MDR with my time dining was faultless. We alternated between Americon Icon and Silk. Also ate at Grande one night. Were going to try a couple of the Specialty restaurants but couldn't get the reservations on the app and because we were satisfied with the main dining options we didn't bother. Only negative I could find was that you got the impression they wanted you out as quickas possible so that the table would be free for others. The meals really came on top of each other. Dinner would be finished in 45 minutes. Windjammer was Ok. Thought the breakfast options were pretty good. However their meats (Bacon and sausages) were not great. Lunch was more varied than Breakfast and each day was different. Entertainment was a highlight. There was something for everyone. Cruise Director Joff was a very funny. Clever guy. Kids and I tried trivia each day as well as the bingo when it was on. Surprisingly more fun than they expected. Also because it was in the 270 theatre it was very comfortable and had great views. All the shows were brilliantly done. We enjoyed the two comedic performances the most. The fact they had two shows each night meant you never missed a seat to watch. They also had a matinee the following day for the productions. Seaplex was great for the kids however this would have to be the area where the RCI let themselves down. Supervision and organisation was quite poor. It was very hard for the kids to get a go on Roller Skating and Dodgem cars. The Table Tennis tables were always being used and there was no system as to who was next to play. Never any staff watching the area. There was not enough communication from RCI as to how all the activities were organised in the SeaPlex. Its a greay arena for a ship but it needs more organisation and staff. Would definately cruise on it again, but may try and experience it outside of the School Holiday period. Read Less
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