First, I'll start with the positives. The ports were amazing, the staff was very friendly, the ship is just the right size to tour the Chilean Fjords. The captain was a very friendly and noticeable person. For the most part, he ... Read More
First, I'll start with the positives. The ports were amazing, the staff was very friendly, the ship is just the right size to tour the Chilean Fjords. The captain was a very friendly and noticeable person. For the most part, he kept us informed of what was going on, whether it was good, like cruising right alongside of the glacier, or bad, like being stuck in Ushuaia and missing Puerto Madryn. Neither RC or the captain have control over the weather, so they cannot be faulted for the missing ports or the extra day in Ushuaia. There were 2 different groups of dancers on the ship. The WA dancers from Brazil and Igor and Anastasia from Belarus. Both were awesome! The instructions they gave were so much fun and watching them was so inspiring. The lecturer, Patrick Goodness, was really good. In addition to being informative, he was an excellent speaker. This was a very nice surprise on this cruise.
The nightly shows, for the most part, were excellent. The dancers, magicians, and even the production cast were very good. (Except, as someone else pointed out, the blond wigged girl. Poor girl must be tone deaf).
Check in was a disaster, even in the priority line. Enough said.
The ship, though still beautiful, is in need of repair or overhaul. The showers are the old type with the curtain rather than the rounded shower door, there is plenty of rust on the balconies, and many of the cup holders in the Broadway Theatre are either broken or rusty.
Even though the ship is primarily smoke free, smoking in the Casino caused issues for non-smokers. The layout of the ship forces passengers in the middle or back of the ship to walk thru the smoke filled casino to get to the theater. The circulation is so poor that you can usually smell the smoke in the Centrum area as well. This, to me, was a very negative aspect of this cruise.
The passenger list was very diverse and people came from all over the world for this cruise. Because of that, and the limitations on liquids enforced by the airlines, I think RC could be slightly more generous with it's bathroom supplies. They give the smallest bar of soap you have ever seen, something in a container that they call shampoo, and no conditioner or body lotion. Since other cruises I have been on supplied these very essential items, I was not prepared for this.
Other reviewers have said the food in the Main Dining room was OK. I will not be so generous. I thought it was pretty bad. I was on Jewel of the Seas in January of this same year and I will say there was no comparison with the food. Even though, for the most part, the menu was the same, the preparation and presentation were no where near the same. For example, a Chicken pasta dish was noodles with cream of chicken soup on top. I had the horseradish crusted fish on both cruises. It was very good on Jewel and, literally, awful on Rhapsody. Escargot was smothered in cheese, no shrimp cocktail, which is usually standard on other RC cruises. We had lobster night on Jewel, no such thing on Rhapsody. And the desserts were weird. For example, the one that was offered every night was "Baileys Creme Brûlée " . Really? You need to add Irish liquor to a french dessert? At every serving we were asked if we wanted pepper on our food. If the chef was doing his job we wouldn't need to add pepper.
The excursion offered by RC were really good. The tour guides were knowledgable and friendly. My complaint is that they cancelled excursions with only hours notice, not giving us time to book something privately. For example, in Buenos Aires there were 2 "food" excursions offered. Both were cancelled the night before because of lack of participation. I felt like they should have given more notice. If they notified us earlier that there was little participation in these excursions and they would have to cancel one or both, guests may have switched from one to the other. I know I would have, but by the time they gave the notice, both were cancelled and the other interesting tours in Buenos Aires were filled.
There was not enough activities for the sea days, and there was no contingency plan for the unexpected sea days. The day we were stuck in Ushuaia, we were not allowed to get off the boat, yet there was nothing to do on the boat. On one of the sea days, they decided to empty both pools, even though this was the only activity available. This was actually only the second day that the outdoor pool was even open, so why did it have to be emptied when we could finally use it.
Overall, I'm happy I took this cruise, but I think I'll stick to Celebrity or Princess in the future. Read Less