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Cruise Ratings
2 Helpful Votes
Sail Date: February 2018
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the ... Read More
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the worst food I think I was ever served. The crew was not upbeat or friendly. It felt as if they were wanting it over and didn't want to go out of their way to say hello. The entertainment was good but there was not enough of it. Unless you gamble there was nothing to do from 7pm to 10:30 pm. And at 10:30 pm the disco opened. Much too late after a day of sun. The excursion was fun and that was the best part of the trip. I would not recommend this ship to anyone. It needs to be scrapped and refreshed. Which I was told by staff the ship is getting remodeled in April 2018. That would explain a lot. Read Less
3 Helpful Votes
Sail Date: January 2018
I am Diamond Plus and received a 300 cabin credit (issued on a Fall cruise in 2017) for this cruise. Could not pass it up and so I got out of winter weather at home. I prefer the Transatlantic (take this twice a year) for the activities ... Read More
I am Diamond Plus and received a 300 cabin credit (issued on a Fall cruise in 2017) for this cruise. Could not pass it up and so I got out of winter weather at home. I prefer the Transatlantic (take this twice a year) for the activities and entertainment. This cruise was so so. People cruising the Atlantic for at least 12 days are more friendly and have interesting stories of their cruising and home town stories. The ports of call did not really interest me as I have been to the Caribbean ten times of more. My cabin was really nice with a window, however the window was above the head of the bed so I could only enjoy the sun shine and was not able to see outside. The purpose of a window is to see what is going on outside when you are in port. I am booked for April 2018, a Transatlantic cruise and October 2018 also a Transatlantic cruise. The entertainment was NOT so entertaining on this cruise but I guess I am spoiled with Trans crossing. Read Less
1 Helpful Vote
Sail Date: January 2018
The entire vacation was great. The employees really looked like they enjoyed their jobs and made sure that we were having a great time as well. I saw nothing during the entire trip that was bad, negative, or couldn't be done. I was amazed ... Read More
The entire vacation was great. The employees really looked like they enjoyed their jobs and made sure that we were having a great time as well. I saw nothing during the entire trip that was bad, negative, or couldn't be done. I was amazed at the condition of the ship after being 15+ years old. Hope to go again real soon, and have no other cruise company to choose from other than Royal Caribbean. Thank you to Junlee and Rex for their outstanding service at dinner every night, and Rex for his service in the morning at the Windjammer buffet breakfast. Also, to Bintang for keeping our room clean and in order 2-3 times a day, and the funny towel sculptures he left on our beds. It showed us how much he really enjoyed his work in pleasing us and helping us have the best possible vacation adventure with Royal Caribbean Cruise Line. Read Less
2 Helpful Votes
Sail Date: January 2018
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets ... Read More
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets packed away at 10pm every night and earlier if they are in Sydney waters. Events are very unorganised and it looks like they have never cruised before but they have heaps of time. We cruised the South Pacific and booked our Shore Excursions through Royal Caribbean as they say if you are not back in time they will leave you behind. We purchased Glass bottom kayaking in Mystery Island and it costs a fortune but once we turned up the locals were advertising 1 hour for $10 and 2 hours for $15 way cheaper. Food was overall average and the my time dining took forever. The good entertainment (comedians) are very limited and only perform for an hour tops. Pools are closed and spas are unsupervised after 10pm. Children have a curfew of 1am and are aloud to enter any part of the ship apart from Dizzy's. We tried origami and that was a disappointment as they ran out of paper and the instructor wasn't given a microphone or anything. People were literally youtubing their own designs. Guest Services were absolutely useless and never resolved any issues. Their idea of an Australian Day Party is people watching them dance in the promenade. Oh and they tried releasing thousands of balloons but that was a fail. They need to lift their game and o would not recommend them to my worst enemy. Very disappointing and a waste of money. Read Less
1 Helpful Vote
Sail Date: January 2018
The ship is in need of a good cleaning and updating. The size is just about perfect to get from one venue to another. It was easy to get around. I hate buffets and even the dining room breakfast was a buffet although the waiter would ... Read More
The ship is in need of a good cleaning and updating. The size is just about perfect to get from one venue to another. It was easy to get around. I hate buffets and even the dining room breakfast was a buffet although the waiter would bring the food to you. All breakfasts were the same. The waiter at night pushed items at us even when we said no. He even asked us to "remember him" at the end of the cruise. Food was good, but nothing really special or out of the ordinary. I tried many of the fish items which were good to excellent. The entertainment was good, but the ship's band tended to be too loud for the other singers and musicians. One comedian got a little blue for the early show. Our room steward was amazing. He went out of his way to greet us every time we saw him. He kept our room so neat and clean. Loved our towel pets each night. I missed the informative lectures about each port. Only shopping was mentioned and that's about the same across the Caribbean. Would have loved to hear about the flora and fauna and history of each island before we landed. The movies were excellent, but the venue was small and twice there was not enough seating for everyone. Read Less
1 Helpful Vote
Sail Date: January 2018
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and ... Read More
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and 6 kids. This was my first experience on Royal Caribbean. In the past 13 months, I travelled on Holland America and Silversea with my father. I'm in my early 30s, single and not married. I planned to share an interior cabin with my roommate. About a month later, another friend asked to share our room and we switched to an interior room with pullmans. We live in South Florida, about an hour away from the Port of Miami. We left our house around 10:30am on embarkation day and arrived about 11:30am. We dropped our bags off with the porters and 4 of us waited at the terminal, while 2 people parked the car in the cruise parking garage. We previously discussed parking offsite but decided that we would just split the cost of parking and enjoy the convenience of parking at the port. It took about 10 minutes for us all to meet up again to enter the terminal. We entered the terminal about 11:45am. We had to show our SetSail passes and passports to enter. Then we went through security where they checked our carryons, there were no lines to enter or security. Then we proceeded to check in. We went to the Gold line since we had previous cruisers. There were about 3 groups ahead of us in line, be we got to an agent within 5 minutes. Some of our friends we saw outside the terminal went to the regular line. It took them about 20 minutes. We all boarded the ship together and went straight to the Windjammer. It was about 12:15pm. One of my friends went directly to the fitness center. Although busy, we were able to find a table for 6. As we finished lunch, they made an announcement that the staterooms were now available. That was about only a couple of minutes before 1pm. We went to the cabin and found it pretty roomy despite it being an interior cabin for 3 adults with suitcases. I knew I needed to lower my standards since my last couple cruises were in suites with rooms more than double the size. We all found the rooms to be quite adequate in terms of storage space and size, but we spent very little time in the rooms during the day. I will say that the WORST part of the cruise was the MATTRESS. It wasn't just a little uncomfortable. It was the worst that ever slept on. It was actually painful to rest on my side. I started to sleep on top of the comforter and it helped slightly. The ship itself appears to be in good condition. I enjoyed most of the bars and venues on board. I did not spend much time on the pool deck because it was windy and chilly, which is not uncommon for this time of year. Plus I'm from Florida so I didn't feel the need to go to the pool. The hot tubs were very crowded though because the pools were cold. Also, I felt that the ship never seemed too crowded. There also weren't tons of kids since winter break was over. I really enjoyed the activities director, Daniel, and activities staff member Carlos. They were both hilarious. I went to both adult comedy shows and The Quest. I found them to be entertaining. The Disco Inferno was awesome. You have to get to trivia very early since it is held in the Schooner bar and it's not very big. Tables fill up 15 minutes before. The food wasn't amazing in the Main Dining Room and especially the Windjammer. I enjoyed my meals in the MDR, but I only went to Windjammer for breakfast if possible. I went to lunch a couple times and was not impressed. I did make myself a nice cheese plate before dinner. The best dining venue is Sabor. The margaritas are included in the deluxe package and were fabulous. I had 3 at dinner! We had 10 people at dinner in Sabor and they brought us out everything on the menu to sample. I also had sushi at Izumi that was very good and did the sushi making class. It was worth the money since you got a lot of sushi for your money. Brasserie 30 in the MDR on sea days is the best spot for lunch! The service is great! I really enjoyed our room attendant and waiter in the MDR. The bartenders were all excellent too. It was so easy to get a drink all of the time. We got our drink package for $41/day plus 18% gratuity about 3 months in advance during a sale in cruise planner. It was worth the money!! Our cruise went to Costa Maya and Cozumel. We did not prebook any excursions. My friends did the adventure park in Costa Maya. There are a bunch of places to book excursions when you get off the ship. I walked around the port area. I was disappointed with the "tex-mex" food options, since I wanted authentic food. There isn't anywhere else to go besides the port. It was fun to walk around and explore. Our ship was the only one in port. In Cozumel, we walked off and rented a 15 passenger van from Hertz (note that the cars are manual shift). It cost about $200. We drove to the San Gervasio Mayan ruins. It was a 30 minute drive on very well paved roads. It cost $9.50 to see the ruins. We drove around the island a bit before going back to the ship. Our friends had kids and they were in Adventure Ocean during the evenings. We had the 8pm MDR dinner. The ones that were 5 and younger usually ate in the Windjammer and then went to Adventure Ocean and one went to the Nursery (23 months). The kids ages 6-9 ate dinner in the MDR and one of their parents would drop them off at Adventure Ocean and come back. They ordered the kids' meals as soon as we sat down and they usually came by the time we had appetizers. They nursery closes at 12AM, but time has to be reserved in advance. Only one time they had to pick up at 11pm, but they were able to get time each evening. Adventure Ocean has babysitting from 10pm-2am. They were usually asking to go to Adventure Ocean so they didn't have to sit with us through dinner. There aren't many, if any, activities for children in the evening except in Adventure Ocean. I also got a spa service when we were in Costa Maya. I did the special for $129 for 75 minutes which included a 50 minute Swedish back massage, facial, back exfoliation, and scalp massage. The specials are only advertised on port days in the daily compass. I would go again, but I would read reviews about the beds for the ship. I enjoyed everything else about the cruise. I would also skip the Windjammer for all lunches since I really didn't like it. It's perfectly fine for breakfast though. Read Less
2 Helpful Votes
Sail Date: January 2018
After the hectic Christmas vacation, January seemed a good time to unwind and re-charge the batteries. I booked two back-to-back cruises and was onboard for a total of 10 days. After having been somewhat disappointed with my three ... Read More
After the hectic Christmas vacation, January seemed a good time to unwind and re-charge the batteries. I booked two back-to-back cruises and was onboard for a total of 10 days. After having been somewhat disappointed with my three previous cruises, the INDEPENDENCE restores my passion for RCCL. Embarkation was trouble-free, as was the mid-cruise immigration call and the final disembarkation. Everything was well organized and waiting time was kept to a minimum. The ship was exceptionally clean, the crew and staff were friendly yet professional, officer visibity was excellent and the Captain's reports were clear, concise and informative. Hand sanitizers were every 10 yards. Since my previous reviews about onboard food have not been too kind, I stress that the food onboard this ship was the best I have had served in many a cruise. The Wind Jammer was excellent; plenty of choices, hot dishes being served hot, wonderful fresh salads, absolutely something for everyone's taste, a separate gluton-free corner and of course, delicious desserts. The Wind Jammer itself was clean with plenty of staff on hand to clear tables and sanitize all areas. The main dining room was always clean and tidy and the food was tasty and looked very appetizing when served; with my waiter being helpful and courteous. One couple at my dining room table was a man with his wife, who was in a wheel chair. On the first evening our waiter learned of this detail and subsequently (before we entered the dining room) he had moved the chairs accordingly, ensuring a clear path for the wheelchair to travel. Little things like this certainly help to convey the RCCL 'WOW'. The activites onboard were of the usual ilk but the entertainment was outstanding. The various live music bands onboard were very talented; with many genres at their fingertips and the Independance orchestra were second to none. I must give kudos to the ice-cast, who did a tremendous job and the cast members of the musical 'Grease'. I enjoyed it so much the first cruise that I went again on the second one, each time the production was performed to the highest degree and equalling that of the Broadway production. One headliner show (on the second 5 days) were the band Horizon; a group who looked like, dressed like, sang and danced in the Motown era. They were excellent and made a welcome change from the other three headliners; all comedians. The second five days saw a change in the Schooner Bar pianist. Mr David Curtis arrived on board. I have had the pleasure of seeing David perform on quite a few ships in the RCCL fleet and his much varied repertoire, jokes, musical ability, lovely voice and guest participation guarantee an entertaining and fun evening. If I had to criticize, it would be that the guest participation numbers should be kept to just one song. Oft times, two or three songs by the same person (who more often than not, doesn't know the words, has a very weak or terrible voice or has drunk too much alcohol) is a waste of time and these people should be guided to the karaoke. Mr Curtis is exceptional in his own right and doesn't need to acquiesce to these 'wannabees'. The ports for the second five days allowed us to have a later arrival back on the ship; with return from Puerto Costa Maya being 6pm and Cozumel being 6.30pm. The extra few hours made such a difference and I appreciated the extra time on the island. Staying onboard for two cruises, it was never more glaringly obvious to me how the caliber of guests onboard can enhance or disrupt the vacation. The first five days saw friendly, happy people, curteous and polite; whereas the second 5 days saw a crowd that were unruly, rude, drunk and even aggressive at times. Adults over the age of 18 are allowed in Casino Royale but no-one enforced this rule. The second cruise must have had 400 children on board and I should think that at one time or another, they all ended up in the casino. I certainly do not want to have children of any age running around, bumping into people and spilling guests' drinks. There were enough slot technicians and the casino host as well as waiters and dealers on duty but no-one corrected this, with the result that babies and up, were in the casino all week. To my mind, the casino (like the nightclub) should be monitored whenever it is open. Notwithstanding my few (and very picky) negative comments, this is a beautiful ship; the food and service outstanding; the stateroom comfortable and airy and the entertainment first class. I would certainly cruise on the Independance again. Read Less
3 Helpful Votes
Sail Date: January 2018
I would highly recommend this cruise to others. The entertainment was very good. It was always easy to find something fun to do even when the weather wasn't good. The first few days were stormy so the ship rocked back and forth more ... Read More
I would highly recommend this cruise to others. The entertainment was very good. It was always easy to find something fun to do even when the weather wasn't good. The first few days were stormy so the ship rocked back and forth more than I thought it would being such a big ship. We had a really good time at all the ports participating in royal caribbean excursions. The main dinning room food needs improvement but there are other food options on board for additional charges that were delicious. The bartenders and wait staff were on top of everything. They were also very friendly and started good conversation. The fitness area was too small for the number of people on board. It was always too busy to do anything. Cozumel was a blast. The beach was beautiful. I would highly recommend the playa mia shore excursion in Cozumel. For only 50 dollars you get to swim, snorkel, kayak, and play on a beach water park in beautiful waters. Read Less
1 Helpful Vote
Sail Date: December 2017
I have traveled with Royal Caribbean several times before and every time I have had the same excellent experience whether it be the staff, the food, or the activities I always am busy and have a wonderful time. It is a very good cruise ... Read More
I have traveled with Royal Caribbean several times before and every time I have had the same excellent experience whether it be the staff, the food, or the activities I always am busy and have a wonderful time. It is a very good cruise line for any size family, because they are really there to look out for you and your little ones no matter how old. I love the food and usually eat 5-6 meals a day stuffing myself each and every time. If you want to eat before dinner you can head to the windjammer and get in a snack before you sit down with excellent and friendly waiters. The ports of call are all set up very well with taxis waiting to take you wherever you want to go. I recommend this cruise and any Royal Caribbean cruise to anyone looking for a great time and friendly people to be around 24/7 (including the other guests aboard :) ). Read Less
1 Helpful Vote
Sail Date: December 2017
My best friends, who always take a cruise in Royal Caribbean, highly recommend me to have this experience so I accepted and booked for New years eve Cruise at the Liberty of the Seas . It was more than I expected for the first time ... Read More
My best friends, who always take a cruise in Royal Caribbean, highly recommend me to have this experience so I accepted and booked for New years eve Cruise at the Liberty of the Seas . It was more than I expected for the first time cruise, even the weather was not favorable there were a lot of things to do in the ship. I spend a great time with my friends, we enjoy the shows , "On Air", "Ice Skating Show" and "Saturday nigh fever". There were to awesome parties at promenade , New year count down and Saturday party was a great experience and the animators are excellent. Breakfast at windjammer was nice and has different food options, because of the season was a little bit crowded but general we found a place to sit and enjoy the time. Dinner was spectacular for me at Michalangelos , I felt very pamper, excellent service for our waitress Edgar and Varun, as we are Mexican they surprise us with authentic Mexican salsas taste was a great detail for us. As I said there are lot of things to do in the cruise so no time to be bored, many options for different ages. Cozumel Is a beautiful Island and because we already know the Riviera maya we prefer to spend the time in the main downtown, In case of Roatan we decide to took and expedition for our own and we went to east end , where we did a walk down over the place and I must said is very charming place, also we went to the top of a mountain and the sightseeing was amazing, Costa Maya is a really nice place has everything for the tourists we stay a couple of hours in the place and decide to do by our own an expedition to the beach , the name is Mahahual and is such a nice place , the beach is like a pool and the colors of and the cristal water where you can see the little fishes, its an amazing place. In general the cruise was excellent and worth what I paid for this vacations. Read Less
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