The ship was nice and well kept. The crew in the dining room and cabin service did a good job. Check in was easy and quick. We had The Key option and I would definately recommend it. The serving sizes in the dining room have been reduced quite a bit most times my husband as well as other passengers around us in the dining room requested a second entree The problem we had with this cruise was the ...
Overall, we had a pleasant experience. Except for the cabin steward who cleaned our room the day we embarked, all staff members were fantastic!. Our room had not been cleaned by 2:00…and we were not given an extension cord for a medical device despite asking him twice. Our Diamond Member concierge came through, however. Our cabin steward, Shinnelle was amazing for the remaining part of the ...
A friend booked on this cruise, so we decided to book a cruise along with them. This was our first cruise, we were told to check the final cost before the cruise. Some times you can get a refund if the cruise becomes cheaper. We spoke with someone on the phone, which took 45 min to get through and get a $180 on board credit. We assumed it was taken care of. After all, it took 45 minutes to to get ...
We’ve been cruising since 2005 with Carnival and a few different river cruises so we decided to give RC a try due to scheduling needs. This review is a comparison of past experiences against the recent one with RC.
Embarkation - I will give them a pass on this one. There was some sort of medical issue is our understanding with a passenger causing a 2-3 hour delay. Not RC’s fault however; they ...
Room was very small, Beds made daily but not cleaned, Terrible smell on the Ship, that we were ever told about, 1- Sewer back up on deck 4. 2-Ventalation System, It was terrible. No one would answer our Questions about it, All the way to Nineth floor, and dare not ride the Elevators....Sick one whole day, Headache Eyes burning...The ship itself needs alot of work, very dated and old, sounds like ...
Compared to The Grandeur, Enchantment is very similar. The decor of the Enchantment is a little more streamiined that that of the Grandeur, but both are beautiful ships. Both are "comfortably formal", which I appreciate.
There was an issue of foul odor on our deck, which caused a lot of discomfort, but was finally corrected. The Crew worked 24/7 on the problem. But I realize that this could ...
This was a cruise to celebrate my husband's 55th birthday on 5/5. This was our first cruise with RCCL. In an effort to go the extra mile, to celebrate him, I pre-purchased the birthday decorations package (chocolate covered strawberries, chocolate cake & room décor), to surprise him upon arrival. The decorations were nowhere to be found when we entered our suite. I expressed my displeasure to ...
This was the first cruise after a loooong break due to covid.
So the reason we booked this cruise, was that’s it’s close from home (Norway) and we know all destinations well. But it’s a CRUISE!
Normally we sail X. But the dates and ports of call fitted well for our tactics. So it was nothing new and adventurous on the plan, just a good cruise and all that it offers.
This cruise, I ...
We have not even sailed yet and I am so frustrated I want to leave. Every restaurant is booked. Here’s the big kicker: I PAID for two alcohol packages and a juice package. I have proof that I paid for it. They don’t show it and because they don’t see it they are not honoring my proof. I am now expected to pay for the packages twice!!! Never again will I book with Royal Caribbean! Only after they ...
My cruise on Explorer of the Seas on April 30, 2022 was without a doubt the worst cruise experience I have ever endured, and I have been cruising for over 30 years and I have never experienced anything quite like it. The lack of staff and poor training of the existing staff was very apparent.
I was not listed for Early Dining at 5:30 as I requested and was granted during the booking ...