We have been on 23 cruises, most with Royal Caribbean. This ship was not clean, food was terrible, up charge for lobster and filet mignon in the main dining room is ridiculous, nobody was at pasta station to serve in Windjammer, muster crew unaware how to direct passengers to proper location, price of drinks being $14 is too high, casino had mostly all progressive slots, bite size desserts are ...
I’ve been on 9 cruises and this was by FAR, and I mean by far the worst. I don’t even know where to begin. The ship is extremely out dated and small. Crowds everywhere since there was nothing to do. The itinerary and daily schedule was literally all fluff. Nothing standing out, no real shows, no comedy’s, no adult activities. Casino was half broken and so small you couldn’t walk around. Just ...
I have sailed many times with Royal Caribbean and a few others and I’ve always told others and only stuck with Royal Caribbean because of how nice everything is. This time was a nightmare. This was the first time my partner ever took a cruise and it was for her 30th birthday. She isn’t even exited about doing another. The staff at the main bar we’re above and beyond rude, half the items shown ...
Royal Caribbean changed our destination from Cozumel to Coco Cay without any notification one month before embarkation. Not only that but I bought an excursion for Cozumel and they didn’t refund my money. This was our first and last cruise on Royal Caribbean. We were so mad and didn’t find out we were not going to Cozumel until after the ship left port. There was nothing but one show per day in ...
We have been cruising with Royal Caribbean for 10 years. This was the worst ship for families we have ever experienced. First, no babysitting service. Every cruise we have gone on has had babysitting service. This did not and they are not able to accommodate. We prepaid to eat in the specialty restaurants every night thinking that we'd have sitter service.
The kids rooms were old and ...
We take a family cruise (10 of us) each year to get the grandkids together for fun and relationship building. We chose this cruise because the dates aligned with the Presidents Weekend holiday. Very disappointed in the dining room food, casino and bar service.
The first two dinners in the dining room were terrible. Meat was tough and tasted terrible. Fish was dried out and not ...
Went for a cruise deal, but everything was less than expected. The food, the service, all around things were the worst I have experienced from Royal Caribbean. Usually the cruise line doesn't disappoint me, but it was a ship not well maintained and with the bare minimum of on board entertainment. Buffet food was perfectly fine, dining room food and service were surprisingly a big let ...
My partner and I chose this cruise for the length of the cruise and it’s itinerary.
I have been registered disabled for over eight years. Royal Caribbean’s Special Services we’re contacted five months prior to departure, and I had completed several forms about my disabilities and the medications I would be carrying; one of which is a class ‘A’ drug.
On arrival at Miami Airport we found that ...
Always traveled on Carnival decided to try Royal Caribbean should have stuck with Carnival, fridge door was broken in room, bed set up was incorrect, Had to correct my teenage daughters bill by standing in a long line instead of enjoying my vacation because they didn't link her to my account as I had set up on line and at the check in counter. No variety in the Windjammer cabins are to small ...
To enjoy time with my two sisters. Difficult to do when the cabin was old and falling apart. So cramped we could hardly move, and this was deluxe suite.Four times workmen came to repair or replace something. CHEAP SOMETHING!! The food was AWFUL. They NEED a new CHEF. We also ask for a table for just the three of us and that never happened for dinner. No other ship has refused that request before. ...