Service nearly everywhere was very good to outstanding. The waiters we had in the MDR worked very well to get our table of 4 were very well taken care of and consistently out in about an hour and 15 minutes. The head waiter visited our table usually 2-3 times every night. This has NEVER happened before on any ship on any cruise line. We were lucky to see a head waiter 2-3 times the entire ...
We've taken this cruise before (although with different cruise lines) because it offers a nice getaway without the airport hassle. Our balcony (partially obstructed view) was fine. Actually, the shower was somewhat larger than we anticipated. One major complaint is that this ship does not have an aft elevator (only mid-ship and forward.) Since our cabin was near the stern this resulted in many ...
BACKGROUND- We are Crown&Anchor Emerald. We have sailed on a variety of RCCL ships...big, small and in between.
THE KEY— Excellent! Embarkation was so easy; lunch in the MDR was delicious; our carryon bags were placed in the closet while we were at lunch; expedited debark upon arrival in Bermuda; internet was slow but a nice-to-have benefit; reserved seats in Theater a definite plus; ...
1. Very speedy embarkation process in Boston. We arrived at about 1:15 pm and curbside to cabin was less than 15 minutes.
2. Cabin was ready and clean but looked "worn/used". Cabin steward Jacob was wonderful.
3. Itinerary was changed due to hurricane/tropical storm Jerry. While we appreciate RCI adding a day in Portland and shortening our stay in Bermuda to keep everyone safe and ...
We chose this cruise because of the stops in Iceland and Greenland, so the other ports were a bonus. The ports were good overall, but I would look carefully at the excursions offered from the cruise line and investigate ones on your own. We used Saga tours for tours in Iceland and Greenland. They did a good job overall, they were with small groups and we enjoyed that. The only problem is make ...
We chose this cruise because of the convenience of leaving from Boston and the islands to be visited. The ship is very easy to get around on and the staff is pleasant. Some areas of the ship are in need of repair. In our stateroom bathroom the mirror seemed to have a buildup of algae around the edges and after a brief rainstorm the floor of our balcony was covered in a muddy debris. The ...
So, we've been on The Jewel of the Seas before, and it was fine. Signed up for this one because of easy access to Boston, and we love Bermuda. We've been there several times. Checking in was easy and the ship was nice. A little frayed around the edges here and there but no big detriment.
Our biggest complaint was not being able to get potable water easily. We need to drink a lot and brought ...
New England and Canada foliage tour. Good decor and clean ship for its age. Staff attentive and efficient. Main dining room food was somewhat disappointing. Buffet areas were surprisingly better than expected. Excursions and unboarding unorganized at times. Floor shows not top notch. Overall a good experience, staff did not seem overly happy and did not speak English well. Land excursions were ...
This was our second and most probably our last cruise. Having previously travelled with P&O, we were lead to believe that things could only get better. Our maiden cruise to the Norwegian Fjords was plagued with badly arranged events and a very poor attitude by the crew we encountered, The 'best' part of the P&O cruise was the time spent ashore and away from the boat. Royal Caribbean was ...
A little background first, then a bit long, but ultimately fair review. I am a 61 year old widower with a decent amount of cruise experience.This was my 2nd with RCCL (although the 1st one was some 25+ years ago) to go with 4 on Carnival, 1 on Princess, and 1 on NCL. I traveled with my 32 year old single son. This was also his 2nd on RCCL to go with 2 on Carnival and 1 on Princess (all with me). ...