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Royal Caribbean Serenade of the Seas Entertainment Cruises Cruise Reviews

Royal Caribbean
Serenade of the Seas
Destination
Departure Port

Traveler rating

Excellent

26

Very Good

20

Average

15

Poor

7

Terrible

4

Cruise type

7 Royal Caribbean Serenade of the Seas Entertainment Cruises Cruise Reviews


sorrysailor avatar

sorrysailor

1 Review Written

Service tanking

|

Chose this cruise before the hurricanes, lost most of our ports with THEIR selections. Martinique was a total waste, they didn't even promote shore excursions or shopping, jus dumped you off on your own. St Lucia ...
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Sail Date November 2017


tknikercruiser avatar

tknikercruiser

1 Review Written

Royal Caribbean failed me on this one

I'm usually a fan of Royal Caribbean and have had two previous cruises with them that I would rate as excellent, but this one wasn't. My wife and I were celebrating our 20th anniversary and I had pre-booked an ...
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Sail Date October 2017


Betty Lin avatar

Betty Lin

1 Review Written

2 Helpful Votes

Disappointment

I choose this cruise only because of it itinerary only. It is the only cruise line that offer 3 days in St Petersburg. Now that I have gone, I think 2 days will be enough which mean many other cruise lines to ...
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Sail Date June 2017


rjenk94699 avatar

rjenk94699

1 Review Written

3 Helpful Votes

Poor overall experience.

Ship is very worn. Lot's of rust. Raw sewage smell in the cabin twice during the cruise. Same smell in other areas of the ship. Maintenance was quick to respond each time. Ship is too crowded and loud. Too ...
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Sail Date March 2017


toonlady avatar

toonlady

1 Review Written

10 Helpful Votes

Poor customer service

travel agent found this cruise for us - DISASTER.we had lots of problems with the cabin allocation prior to sailing. one of the party is disabled and needs the use of a wheelchair on occasion. although i followed ...
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Sail Date February 2017


Leslie26 avatar

Leslie26

1 Review Written

1 Helpful Vote

Royal Caribbean has really gone downhill in every way. Too short staffed.

I choose this cruise because it covered Christmas and New Years. The ship was very short staffed. The staff was friendly and tried to be helpful but way overworked. Could never get anyone's attention to get what we ...
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Sail Date December 2017


biggerskymike avatar

biggerskymike

1 Review Written

2 Helpful Votes

Broken and missing parts

To start with my wife and I are pretty easy to keep happy, yet they failed in every way possible. While we have enjoyed RC cruise lines in the past, this one was a FAIL in all aspects and not just by our opinion but ...
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Sail Date March 2018


Serenade of the Seas Ratings

CategoryEditorMember
Cabins4.04.2
Dining4.04
Entertainment5.03.7
Public Rooms5.04.3
Fitness Recreation5.04
Family5.04
Enrichment1.03.5
Service5.04.4
Value For Money5.03.9
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Reviews of Serenade of the Seas Style Cruises

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