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Cruise Ratings
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1 Helpful Vote
Sail Date: January 2018
We chose this cruise because we wanted to get out of the winter weather for a couple of weeks. We hit a "sweet spot" on the price, very low cost, so we booked it. Although we had cruised quite a few times before, we had never ... Read More
We chose this cruise because we wanted to get out of the winter weather for a couple of weeks. We hit a "sweet spot" on the price, very low cost, so we booked it. Although we had cruised quite a few times before, we had never been to the Southern islands, and had never been on Grandeur before. The ship: Room: We had a "guaranteed cabin", very small cabin (inside, deck 2), it had an adjoining door which was a problem because our next door neighbors had a baby that cried at night. We could hear it screaming loudly through the thin door and it woke us up a few times each night. The cabin steward was excellent and kept the room very clean. There was not a refrigerator in the room, but we asked for an ice bucket and ice, plus wine glasses for the wine be brought onboard. We always had fresh ice. Common areas: Elevators were sometimes slow and crowded. Other times no problem. Centrum has comfortable seating. Most of the times we got seating, but some evenings it was full. There was music and dancing in the centrum area most late afternoons and evenings, as well as some games. The dance band and singer were good. There was also a calypso band, a violin-guitar duo, and a piano player. The dance floor was nice. They also had some line dance classes during the day. Pool deck was nice. Outdoor pool was closed during cold weather and rough weather, I didn't use it. Lots of chairs and chaises, but sometimes not enough (in good weather). Solarium (adults only) was good but crowded. Indoor pool was very nice, heated. Hot tubs were good. Very hard to find a chaise or even a table and chairs on sea days. Had to get there early or get lucky that someone was leaving. There is a restaurant in the solarium which was complimentary and pretty good. Salad bar and great sandwiches, a few desserts, fruit, etc. Dining: We wanted early seating, but that was full when we booked, as was any time dining, so we were assigned late seating. We ate in the dining room the first night and one of the formal nights (lobster and prime rib). It was ok. The timing didn't work for us, as we don't like to eat at 8 P.M. We ate most of our meals in the Windjammer (buffet). There was a good variety and they had most of the same dinners as in the dining room. Only complaint was that the food was all lukewarm, nothing hot or cold (except the ice cream). It was also very salty, sugary, or fried. Very hard for a person to eat healthy. They did have a good salad bar. Each night they also had a different ethnic food area, but again, not healthy choices. Service was excellent in the Windjammer. Coffee was brought, tables quickly cleared, dirty dishes quickly cleared. Service with a smile. Tables had a great view of the ocean. Windjammer is only open during certain times. They close the entire place after breakfast, then after 3 p.m. lunch, then after dinner. You have to time your eating to when they are open. When they are closed, the small restaurant in the solarium is usually open. We did not eat in the specialty restaurants. Activities: We like to dance. There were complimentary ballroom dance lessons on sea day mornings. The instructors were excellent and we learned a lot while having fun. Sea day evenings there was recorded dance music for an hour or two with the instuctors to help us practice. We enjoyed that. There was also dancing in the Centrum most evenings. There were the usual games and sales talks which we didn't attend. We did attend a talk by the cruise director about his life on ships. It was very interesting and entertaining. We went to most all of the evening shows We really liked the cruise director, he is very good. The shows were a variety of genres. We enjoyed most of them. A couple of them were excellent, a couple of them were lame. Shore Excursions :St. Thomas--we walked across a parking lot and across a street, then around the corner (ask someone how to get there) to Water Island ferry (a tiny boat) $10 each round trip about a 20 minute ride. There was an open bus to take us to Honeymoon beach (not far but up a hill). Free bus, but tip the driver. The beach was excellent and we were surprised that the chairs and umbrellas were free to use. Not very crowded. There was a small restaurant where we got local beer. Antigua--We took a crowded van taxi to Valley Church Beach. We were there 5 hours. We rented chaises and umbrella for $20. Not bad, but not as good as honeymoon beach. Crowded beach with lots of vendors. St. Lucia--Island tour in a van with 4 others. Very good tour. St. Lucia is a beautiful rainforest and jungle island. Beautiful mountains. Banana plantations. St. Kitts--Island tour with 2 others. Excellent tour. Sugar mill ruins. St. Martins--Island tour with 4 others. Excellent tour. We saw a lot of hurricane damage. Beautiful island. Sad to see such damage. Starting to recover. All tours--we got off the ship and found a small van tour. Did not want to go on a big bus or an expensive ship tour. Our drivers were all excellent and gave us a lot of history. Very good value, as well. Sea days coming back, seas were quite rough. We brought a couple of games to play on sea days. Recommend bringing things to do like games, crafts, books, etc. People on board were very friendly and nice. Read Less
3 Helpful Votes
Sail Date: January 2018
This was my very FIRST CRUISE EVER, and I have to say I was APPALLED! I chose Royal Caribbean because I had heard RC appealed and catered to a more sophisticated Clientele. Regrettably that is NOT the case. There were over 1500+ ... Read More
This was my very FIRST CRUISE EVER, and I have to say I was APPALLED! I chose Royal Caribbean because I had heard RC appealed and catered to a more sophisticated Clientele. Regrettably that is NOT the case. There were over 1500+ rooms occupied by loud, rude, obnoxious Children (ages 17 yrs & less) and their rude, loud , obnoxious & aggresive Parents!!!! The majority of these Families refused to abide by RC's rules & curfews and your Security Staff did nothing to enforce it's rules & curfews. It was a 3 RING CIRCUS and they ruined my very first & last Cruise experience. Suggestions for Royal Caribbean Cruise Line / Anthem of the Seas. 1. RC not accept Group Bookings for Elementary & Middle Schools. 2. Solarium restricted to 18 years & younger. 3. Hot Tubs restricted to 18 years & younger and Maximum Cccupancy limited to #15 4. Sea Pass Cards for children 17 yrs of age & younger include their Date of Birth. 5. Parents with children 10 yrs of age & younger dine before 8:00 pm 6. 11:00 pm Curfew for children 17 yrs & younger. 7. Royal Caribbean Security Staff actually ENFORCE their Rules & Regulations. Your Security Staff did NOTHING to enforce the Rules & Regulations and allowed those rude families to walk all over them as well as the other guests. 8. Hire more staff to oversea Enrichment Activities - due to limited staff and the number of children on board we were unable to experience many of the Activities. 9. Dining Option(s) (other than room service) open 24 hrs. Read Less
1 Helpful Vote
Sail Date: January 2018
-Overall we were pleased with the facilities of the ship, the cabin, the food, and the staff. -Since we were on this ship once before, we had already seen the 3 headliner shows and were not terribly enthralled with them at that time, so ... Read More
-Overall we were pleased with the facilities of the ship, the cabin, the food, and the staff. -Since we were on this ship once before, we had already seen the 3 headliner shows and were not terribly enthralled with them at that time, so seeing them again was not enticing or exciting, but often that was the only entertainment at the time. The comedians (2) as headliners were excellent, as was the juggler, and we definitely enjoyed their performances. More variety is needed, however. -Our cabin - obstructed balcony, as we had previously, was quite comfortable size wise, but of course, the view is definitely obstructed. The room attendant (Dayson) was efficient and personable. -We had the early dining in the Grande and our waiter, Putu Yase, was fabulous, one of the most pleasant, efficient waiters we've ever experienced! What a treasure. We had no complaints, for the most part, about the food, and it was always served graciously! -The problem was the number of kids on board (1,200) because of their school winter break mid January. They ran roughshot all over the ship,often rude, sarcastic, disregarding other people, and undisciplined by their parents, in many cases. They were disrespectful to the staff and other guests, who had to go out of their way to avoid them. There is absolutely no excuse for this kind of behavior or havoc they caused. I highly recommend not cruising mid January if you want a pleasant, peaceful experience. -We were fortunate to have good weather and a very smooth sailing , although Coco Cay had to be canceled due to high winds which makes tendering too difficult and dangerous. Instead we spent an extra day in Nassau. Read Less
11 Helpful Votes
Sail Date: January 2018
We took the January 18 4-night Western Caribbean cruise on Independence of the Seas from Fort Lauderdale. There were 4 of us: my wife and me, and my 100-year-old dad and his friend. It was the first cruise for my dad's friend, but the rest ... Read More
We took the January 18 4-night Western Caribbean cruise on Independence of the Seas from Fort Lauderdale. There were 4 of us: my wife and me, and my 100-year-old dad and his friend. It was the first cruise for my dad's friend, but the rest of us have cruised many times before, on both Royal Caribbean and other cruise lines. It was our first time on a Freedom Class ship. We chose this itinerary because we wanted a short cruise (we didn't know how my dad would hold up). We had a good time, but there's was nothing special about this cruise, and we've had better cruise experiences on other cruise lines. We arrived at the pier just before 12:30, which is when they started boarding. The check-in process went smoothly; there were a lot of people, but lines moved quickly. Staterooms weren't available until 1:30, so we went to the Windjammer for lunch (the dining rooms aren't open for lunch during embarkation). The Windjammer was mobbed, and it took us a while to find a table for 4. There was a decent variety of food, and what we had was good. My dad uses a wheelchair or walker to get around, so he and his friend stayed in an accessible outside cabin on Deck 2 (2648). The cabin was very large with a large bathroom, and had a porthole style window about 2 feet in diameter. My wife and I had a balcony room on Deck 8 (8624); the balcony was narrow, but big enough for two of us. Our room, which was about half the size of my dad's, was fine for the two of us, and was pretty quiet. There's a control that lets you choose whether or not to hear public announcements in your room, but we couldn't get it to work (we would hear music but no announcements). Our luggage was delivered to the room by 4:00. One of our suitcases contained bottled water, which technically isn't allowed but is tolerated. We also carried 4 bottles of wine onboard (2 per cabin), although all 4 bottles were for my wife and me. :-) If you bring your own bottles of wine into a public area (such as the dining room), Royal Caribbean says they will charge a $15 corkage fee, but people on the Cruise Critic message boards say this is rarely enforced; we drank our wine in our stateroom. I purchased a VOOM Surf & Stream Wi-Fi package before the cruise (there was a discount for ordering early), for 2 devices. Although Royal Caribbean touts VOOM as the "fastest internet at sea," the service was slow and unreliable everywhere we tried to use it. We used the service on two iPhones and two iPads (but only two at a time); on all devices the Wi-Fi would disconnect periodically, which is a problem if you're relying on Wi-Fi calling or text messaging. Before the cruise, I had installed a VPN app (KeepSolid VPN Unlimited) on all the devices to secure our internet connection, but the VPN app didn't work because the connection was too slow. Note that if you want to switch your VOOM connection from one device to another, you have to explicitly log off the first device (by going to logoff.com in your browser); disconnecting from Wi-Fi or even shutting off the device won't log you out. Unfortunately, there's no better alternative to using VOOM if you need internet access on the ship. The food on the ship was good, but not as good as we've had on other cruise lines. My wife and I had continental breakfast delivered to the room each morning (except the last) so we could eat on the balcony; you could pick a 30-minute window for delivery, and the food always came at the end of that window or later. We had lunch in the Romeo and Juliet main dining room on the two at sea days, and dinner in the same dining room each night of the cruise. On the last morning of the cruise, I grabbed some food and coffee from the Windjammer and brought it back to the room (we would have have breakfast in the main dining room but my wife was sick). My dad and his friend had dinner with us in the main dining room the first two nights, but had the rest of their meals in the Windjammer (they like buffets; we don't). We had the My Time dining option, with no assigned dining times. We never made reservations for dinner, and never had to wait to be seated at our own table (we arrived between 6:30-7:00), even though the ship was full (around 3700 passengers). We were seated at the same table each night, so we had the benefit of having the same dining room staff without having to eat at a fixed time. Our waiter and assistant waiter were very good. The second night of the cruise was formal night. I usually try to avoid formal nights when I can, but I figured my dad and his friend might enjoy dressing up so we brought the appropriate attire. It turns out we didn't need to -- although we saw some people around the ship who were dressed up, the vast majority of other passengers in our dining room were not (some men were even wearing shorts, which aren't supposed to be allowed on any night in the dining room). It doesn't bother me that others weren't dressed up; it only bothers me that I dressed up when I didn't have to. :-) If we take another Royal Caribbean cruise, I'll know better the next time. Although the ship was full, we didn't have trouble finding places to sit on the pool deck during the at sea days, and there was always seating in the main theater. Service at the bars was a bit slow. The Promenade on Deck 5 was like the inside of a shopping mall. The selection and availability of music in the various lounges was not as good as on other ships. The 4 of us attended the shows in the main theater on 3 of the 4 nights: the Welcome Aboard show on the first night (with comedian Miguel Washington), the Horizons Motown show, and Grease; they were all pretty good. We sat at the back of the bottom level, in the area reserved for wheelchairs, and the view was good from there. The only port we visited was Cozumel. My wife and I went to the Nachi Cocom beach club (on our own), which we've done on previous cruises that stop in Cozumel, and my dad and his friend visited the shops at the cruise terminal and had drinks at Margaritaville. On that same day, we started seeing fraudulent charges on my dad's credit card (which he only used at Margaritaville), so it's likely that someone in the restaurant grabbed his card number; we had to cancel the card. On the last night of the cruise, my wife got very sick, with vomiting and diarrhea, chills, aches and pains. On the following morning, I started feeling sick on the way home, though I just felt crappy without the stomach issues. There were no reports of norovirus on our cruise that I know of, so it isn't clear what we had or how we got it (could have been food poisoning), but we're pretty much over it now (2 days later). Disembarkation went fairly smoothly. Our two cabins were originally were assigned different disembarkation times, but I went to Guest Services and got us all the same times. Disembarkation started earlier than scheduled, so we didn't have to wait in a lounge after vacating our cabins at 8:30. Because my dad was in a wheelchair, we were able to bypass much of the line in the terminal. We had to wait a while in line to clear Customs, but actually going through Customs was very quick. From the time we got in line to disembark, it probably took no more than 15-20 minutes to get outside the terminal. Overall, the cruise was okay (except for the getting sick part), but nothing out of the ordinary, so I can't really rate it better than average. My wife and I generally prefer NCL and Princess, but Royal Caribbean had the best itinerary for this particular trip. Although we prefer certain cruise lines to others, we usually choose a cruise based on the itinerary and the ship, rather than the cruise line. Read Less
1 Helpful Vote
Sail Date: January 2018
The ship is in need of a good cleaning and updating. The size is just about perfect to get from one venue to another. It was easy to get around. I hate buffets and even the dining room breakfast was a buffet although the waiter would ... Read More
The ship is in need of a good cleaning and updating. The size is just about perfect to get from one venue to another. It was easy to get around. I hate buffets and even the dining room breakfast was a buffet although the waiter would bring the food to you. All breakfasts were the same. The waiter at night pushed items at us even when we said no. He even asked us to "remember him" at the end of the cruise. Food was good, but nothing really special or out of the ordinary. I tried many of the fish items which were good to excellent. The entertainment was good, but the ship's band tended to be too loud for the other singers and musicians. One comedian got a little blue for the early show. Our room steward was amazing. He went out of his way to greet us every time we saw him. He kept our room so neat and clean. Loved our towel pets each night. I missed the informative lectures about each port. Only shopping was mentioned and that's about the same across the Caribbean. Would have loved to hear about the flora and fauna and history of each island before we landed. The movies were excellent, but the venue was small and twice there was not enough seating for everyone. Read Less
4 Helpful Votes
Sail Date: January 2018
I am normally not one to write reviews, however here goes Our Cruise was rated as okay. The emabarkation and debarkation was handled quickly and eficientlty. Our room 3086 was small with a porthole window which was what expected ... Read More
I am normally not one to write reviews, however here goes Our Cruise was rated as okay. The emabarkation and debarkation was handled quickly and eficientlty. Our room 3086 was small with a porthole window which was what expected but certainly acceptable. The housekeeper was friendly and efficient Dining room: Unfortunately our dining room experience which is normally a highlight of the trip was not. Wait staff Narby and Marlon were very good, efficient and did what they could to make it enjoyable. We had requested originally a table for 2 and RCL changed it to table for 6 which we then looked forward to meeting others. We were seated at a table for 8 by our selves. We spoke to Maitre'd about having others seated with us as the dining room was half full. We did invite Matt a young single guy to join us which he did. The last night we met a nice couple and suggested they join us and they were excited to do. She checked with their maitre 'd and was told you cannot change. We spoke to Guest services and his comment was same as ours... that's stupid. Had the feeling the staff did not have the authority to make the passengers really happy Food was acceptable but not great- the mile high meringue lemon pie was a little tart We knew it was an older ship ready for a refit which we fully accepted. Ships staff: had the feeling they were blowing there own horn so often someone was trying to pump up staff moral. Flag display of staff interesting and enjoyable. Next night big display of dining staff- okay Next night at theatre paraded many of staff in now going overboard Next night at dinner same thing with dining room staff. way overboard The shows were good and enjoyable. Both in theatre and in the Spectrum. I hope that when it goes to dry dock they do some training on middle management on how to make passengers and happy so they will right a glowing review. Looking forward to our next cruise on Holland America Read Less
Sail Date: January 2018
Went on this ship with many friends. Not my favorite ship as layout is not good, no room in Centrum, Vintages very open so no ambiance, Izumi excellent food but very strange location. Very small areas for Diamond Club and Concierge. ... Read More
Went on this ship with many friends. Not my favorite ship as layout is not good, no room in Centrum, Vintages very open so no ambiance, Izumi excellent food but very strange location. Very small areas for Diamond Club and Concierge. Specialty restaurants are excellent, service all ovthe ship is above and beyond. Excellent ports and excursions. Enjoyed it so much I am returning next month.we so loved the ports, Curacao my favorite. Did the Sunset Harbor cruise and throughly enjoyed it, after a day exploring on our own. Antigua not my favorite but did a very nice rum tasting tour through the ship, very good. The entertainment was very good, especially the two performances by Jimmy Hopper, he was so entertaining. Did a performance in Centrum and every floor eas fill all the way up in the Centrum..a must see. The staff and crew are excellent and provide excellent service and make for a wonderful cruise experience. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose the Allure because we have sailed on it's sister ship and had a great experience. We were not dissapointed. We loved everything about the Allure. The staff, all very friendly and helpful. The food great. The dining room was ... Read More
We chose the Allure because we have sailed on it's sister ship and had a great experience. We were not dissapointed. We loved everything about the Allure. The staff, all very friendly and helpful. The food great. The dining room was especially wonderful. Celinez was the best waitress we have ever enjoyed on a cruise, hands down. And Jerome the head waiter, fabulous and so kind. Whatever we asked for, they delivered with a smile. We enjoyed the shows very much. We like the layout of the Oasis class with the Boardwalk and the Park. It gives cruisers extra places to go so it doesn't seem so crowded. Little did we know that with a Boardwalk Balcony we would receive two complimentary drink packages and lunch at Johnny Rockets. Nice per. The Boardwalk balcony was the best. We will absolutely do that again! We could always see the ocean, rock wall and the entire boardwalk including the Aqua Theater. We were able to watch a couple of shows right from our balcony. We are so surprised by some of the negative reviews regarding food and service. We just did not have one complaint. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband and I are not the typical cruisers. We've been on 2 dozen Caribbean cruises, one to Alaska and I to Europe. We no longer get off the ships in the usual Caribbean ports. So, I've nothing to say about Haiti, Falmouth or ... Read More
My husband and I are not the typical cruisers. We've been on 2 dozen Caribbean cruises, one to Alaska and I to Europe. We no longer get off the ships in the usual Caribbean ports. So, I've nothing to say about Haiti, Falmouth or Cozumel. Plus we both use walkers. We mainly travel to relax. enjoy the shows and try new foods. Getting on board was a breeze and for the first time getting off seemed quicker then usual. We arrived at 11:30. I went around making reservations for restaurants and a hair appt. Then lunch . Bags arrived around 3:30. Allure of the seas has some of the best shows going. I loved Mama Mia, Blue Planet, Ice show, Aqua, comedians and music on board. We've been on Oasis twice and now twice on Allure. The shows are similar but different enough to still enjoy. Reserve in advance, get there early and bring a sweater. We had mini-suite and enjoyed the space in the cabin and on our balcony. I wish the bathroom was bigger. No counter space and for us seniors the tub shower combo was difficult. Our room Stewardess was the best ever. A woman from Montenegro. So helpful. We loved seeing her. But we saw her often because she seemed to have a lot of cabins to manage. I tried several times to get reservations at the Coastal Kitchen. For mini-suites only allowed on the same day. Most times we could get one but at 8 pm and that interfered with a show. We did get there on the 6th night. Beautiful room but the food was not much better then the MDR. We fared better in Giovanni's, Chops and 150 Central Park. Great food and great service. We did eat 2 times in the MDR. Our waiter took the drink orders, kept us in bread, dessert and coffee. In other words way to busy Took a long time. We loved the trip and will eventually go on Harmony when it gets to Port Canaveral. Read Less
1 Helpful Vote
Sail Date: January 2018
Choose this cruise for best value and itinerary and were not disappointed. I would recommend for families. Only one day at sea, so busy but great itinerary for the price. We had a disappointing experience with tides dining room on our ... Read More
Choose this cruise for best value and itinerary and were not disappointed. I would recommend for families. Only one day at sea, so busy but great itinerary for the price. We had a disappointing experience with tides dining room on our first visit. However we were contacted and asked for feedback. Dining manager apologized and made up for it with great service and experience following nights. We like Giovanni for food, Chops food was good but the atmosphere the night we were there was very noisy with large groups, the ceiling are low so our private dinner felt more like pub atmosphere. The food in the Windjammer buffet was always good for breakfast and lunch, great options and you can sit outside on back deck. Although our cruise was full, there are always options to find a quiet place to relax. The safari lounge is very nice and we had great service there, would liked to have more live music options there instead of Centrum. Read Less
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