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Sail Date: December 2017
My husband and I booked this New Year's Eve cruise for my 40th birthday. This was our first cruise. I booked with Royal because my parents have gone with them many times and are always happy with their trips. The ship was beautiful, ... Read More
My husband and I booked this New Year's Eve cruise for my 40th birthday. This was our first cruise. I booked with Royal because my parents have gone with them many times and are always happy with their trips. The ship was beautiful, very clean and in excellent condition. The crew was constantly cleaning and were constantly seen cleaning railings and disinfecting which is so important during flu season. We has a balcony room which was pretty small, but ok for just the two of us. I could not imagine putting anyone else in there with us though. The balcony was beautiful. We were on the 7th floor. Next time I would go a little higher because the life boats were below and blocked a little bit of our view. Our room was always clean and we had plenty of towels. The maid was constantly at our door trying to get in there which was a little bit annoying, but she was just doing her job. Puerto Rico and St. Thomas are still showing the effects of the hurricanes. Tons of buildings still demolished. We were the only ship in St. Thomas and the island was totally dead. No street lights on the roads, not many people, etc. They seemed to be suffering pretty bad over there still. The locals who got on the ship in Puerto Rico were a little loud and rowdy. Cruise line really seemed to cater to them. Salsa bands every night. Announcements in the dining room were first in Spanish and then in English which was pretty annoying for an American owned ship. All in all I didn't have that much of a problem with it, but a lot of other people were really complaining about it. All of our excursions were great. Sting Ray City in Antigua was amazing. I would recommend it to anyone. My only complaint was that it wasn't long enough. I could have stayed there all day. The food in the Windjammer Cafe was pretty terrible. It was the same thing everyday and very poor quality food. Burgers, hot dogs and pizza that was so terrible I couldn't even stomach it. Frozen pizza seemed gourmet after tasting this. It left some sort of film on your mouth. Fake cheese i'm guessing. The bread and doughnuts were frozen and thawed before meals. Everything was cold. Towards the end of the cruise it seemed like they were maybe running out of stuff and the selection got even worse. The food in the dining room was superior by far, but still not anything to write home about. It was average at the most. I really enjoyed this trip but I couldn't help but feel nickled and dimed for every little thing. We ended up spending a small fortune on this trip for the just the two of us. I could have gone to Hawaii for a week for what we ended up spending on this trip. Paying for room service, internet, taxi's, excursions, pictures, drinks including pop, laundry to iron on formal night because they don't provide irons in the room, etc, etc. It was just always something that ended up adding up in the end. Overall we really enjoyed ourselves and got away from some of the worst weather in the history of the northeast. We met some great people. It wasn't the best trip I've ever been on though and that's kind of disappointing. I had really high expectations. Read Less
1 Helpful Vote
Sail Date: December 2017
This cruise overall was very nice. My dad paid for the entire family to go (thanks dad!) We took along our almost 2 year old. All attendants from all areas were very attentive to his needs. Our lead waitress was awesome at getting our son ... Read More
This cruise overall was very nice. My dad paid for the entire family to go (thanks dad!) We took along our almost 2 year old. All attendants from all areas were very attentive to his needs. Our lead waitress was awesome at getting our son his dinner almost immediately when we sat down, which was great. The cabin steward was also fantastic and went above and beyond. Food- overall- was OK, not quite as amazing as the other cruises we have been on- but no worries, I still ate everything. There were a few reported cases of GI illnesses, but none of our party (12 total) experienced these symptoms. There are hand sanitizing stations everywhere on the ship, and every time we passed them we utilized. My main complaint- when booking this cruise it mentioned that there was a toddler play area for children under 3 to play under direct supervision with parents. There is no such thing on this ship. We weren't allowed in the kids club, even if we stayed with our son. On ports of call days, there were toys on the 13th deck (Vortex club I believe) that can be played with and allowed space to run around. On our one sea day, there was no such thing. We were told by the kids club staff that sea days are "very busy" days and they can't use the space for toys. We went up to the space and it was completely empty. In fact, we were there from 10am-noon, and the space was completely open. I couldn't believe on the one day at sea, when the kids need a place to run, there was no such thing. This didn't ruin our trip- not even close- but a word of warning to other families traveling with kids under 3 yo. Every night after dinner, our waitress made a comment about the comment cards and how important they are to the staff. My gut is that this cruise hasn't been rated highly food wise and Royal is keeping a very close eye on it. It almost got obnoxious at the end of the trip. The farewell dinner ended with a speech from the lead Tides dining room staff saying to rate the cruise on all "28 meals (accounting for "4 meals/day") and NOT the one bad meal you may not have liked". Like I said, none of us went hungry. Would I go on this ship again? Nah. Would I recommend this cruise over others? Probably not. Read Less
1 Helpful Vote
Sail Date: December 2017
It was a family cruise, with my husband, daughter, spouse and their 3 kids(9, 12, 14), to celebrate the New Year. The ship is beautiful, luxurious, cabins (9228 and 9230) are big, with a sofa that converts into a double bed, and one pull ... Read More
It was a family cruise, with my husband, daughter, spouse and their 3 kids(9, 12, 14), to celebrate the New Year. The ship is beautiful, luxurious, cabins (9228 and 9230) are big, with a sofa that converts into a double bed, and one pull down bed. The balconies do not open to communicate. Bring your own shampoo, conditionner and shower gel if it is important for you : there is a dispensor of some kind of liquid in the shower, not sure what it is, but it washes everything.... Food was excellent, especially in the Tide Restaurant. Samir and Arel, our server and assistant server were always doing more than expected to make our meal a gastronomic experience! The Maitre D was also very present and helpful when needed. The shows with the singers and dancers were very good, but only 2 in the week. Magician was also very interresting! The activities are good, but not opened long enough : slide opens only at 3PM and is closed at night. The climbing wall, about one hour before lunch and 2 hours late after noon... Mini-golf is always open and fun! Pool is 6'2" deep, and there are lots of chairs around it! Ice Cream, limonade, iced tea, coffee and iced water are free, but not available all day! Bring a jug and keep in your fridge! Overall, very good vacation! Everybody wanted to continue for another week! Before leaving for the airport, we went to the beach, at Parke Del Indio, about half way between Port and Airport. We just ask the taxi driver to take us there and come back one hour later. Excellent! The waves are big, different than at the beaches in the excursions... Kids loved it! Read Less
Sail Date: December 2017
The ship has a fabulous itinerary the islands are fantastic! We had my time dining and had Katherine as our server and she was so fantastic we booked the table for the remainder of the cruise. The food is good but some nights it's ... Read More
The ship has a fabulous itinerary the islands are fantastic! We had my time dining and had Katherine as our server and she was so fantastic we booked the table for the remainder of the cruise. The food is good but some nights it's average- nothing to write home about. However Katherine made up for it. The cabin was supposed to be a quad however it was more of a double or triple wouldn't consider it a quad. It was worn; the couch and mattress are in dire need of a refurb. Our room was clean and no issue there. Our major concern was with guest services- we had an issue with our flight- the whole trip was booked through Royal Caribbean including the air. We voiced our concerns to a male in guest services- which he seemed to think was amusing as he had a smirk on his face- needless to say we were not impressed- he told us to come back tomorrow to see if anything would be done. We went back 3 more times and finally had enough and spoke to his manager who finally gave us some compensation for all we went through! It shouldn't have taken all that to rectify the situation. Read Less
1 Helpful Vote
Sail Date: December 2017
San Juan is still pretty devastated. We stayed one day before and 2 days after. That being said the big hotels have all services and the port is in fine working order. Embarkation was seamless, debarkation slower but without problem. Jewel ... Read More
San Juan is still pretty devastated. We stayed one day before and 2 days after. That being said the big hotels have all services and the port is in fine working order. Embarkation was seamless, debarkation slower but without problem. Jewel OTS is in my opinion in great shape for an older ship. We like this class and tend to sail on it the most. We had a group of six, 4 very recent cruisers and 2 that had a longer break. Our daughter and her husband were on Harmony OTS last year and had very low expectations for a ship this small. They both expressed numerous times how pleasantly surprised they were with this cruise. My husband and I were on Serenade OTS last year and found this to be equally delightful. Because of our group, we did My Time dining at an off time and we were seated at the same table every night. Our service was great, the food excellent. A note on the food, we have been cruising for almost 20 years and dining is not what it once was. So in my realistic expectations, it was excellent. We are not big entertainment people, so I can't speak to that. We did have fun at the piano bar at Schooners a couple of times. We spent a considerable amount of time at the pool, pool bar and solarium pool. We got up early got our chairs and cleared them when we left, however we did spend many hours there. We did not see much chair hogging, and there were almost always open chairs when we were looking. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise to enjoy New Year’s in the Caribbean. The staff, level of service, value for money were high points. Quality, taste of food in Main Dining room needs improvement. Too many bland dishes, Little creativity in food ... Read More
We chose this cruise to enjoy New Year’s in the Caribbean. The staff, level of service, value for money were high points. Quality, taste of food in Main Dining room needs improvement. Too many bland dishes, Little creativity in food variety. The main stage entertainment nights that featured the ships singers and dancers as a group were more like Vegas Lounge shows. The two female lead singers had great voices and did not need dancers. The two male lead singers should be replaced with younger singers and the shows themselves need updating. The Eastern Caribbean islands we stopped at especially Antigua and Barabados will bring us back to stay on each island for a few days. There was no information prior to the cruise about any theme nights, we only found out once on the ship, too late to bring any special clothes. I think we will try one of the newer RCL ships which may offer more of what is weak on this ship. Read Less
Sail Date: December 2017
The Adventure Of the Seas is a good ship considering you're 16 years old. It has varied itineraries. I am a person that I really like cruises and I can't say that the Adventure has been the best cruise I have ever made in my life. ... Read More
The Adventure Of the Seas is a good ship considering you're 16 years old. It has varied itineraries. I am a person that I really like cruises and I can't say that the Adventure has been the best cruise I have ever made in my life. The quality of the food in the main dining room is average and the Communication with The Empleomania Filipino or India is not easy. The rooms are OK, As for fun you should consider traveling with a group. Don't do it alone unless you are one of the people who likes to talk even with the shade. Fun for Kids it’s not bad but for example the Adventure Ocean It is not very frequented by children for at least 8 years. The alcoholic beverages package have good prices just like the one in the photos. The Empleomania, in general might be a little More Generous or sympathetic Read Less
1 Helpful Vote
Sail Date: December 2017
The organization for the boarding, easy check-in, cleaning of the cabin, the wonderful restaurants, the delicious food from the starter plate, the main dish to the irresistible desserts, the commercial area, good products very well advised ... Read More
The organization for the boarding, easy check-in, cleaning of the cabin, the wonderful restaurants, the delicious food from the starter plate, the main dish to the irresistible desserts, the commercial area, good products very well advised by well trained and competitive sellers very know each one of the product theme that they handle either in the general store the excellent advice of Jose David to advise and give tasting of the different liquors and make a good purchase, in the same jewelry the good advice of Diana manages to buy a good watch in the same lotions the girl very knowledgeable of the products gives good advice to choose the best perfume, the people in charge of entertainment as Simona and Daniel make you vibrate with their energy in all the shows they present that you do not want to end your vacation. The kindness of the good treatment, the good knowledge of the whole crew about what you want to know make the experience of having an unforgettable vacation Read Less
Sail Date: December 2017
We panned this last minute vacation to cruise in the Caribbean and we made a big mistake to take this cruise. We are very disappointed from dining in to quality of the food. There not selection. The menu is always the same everyday. ... Read More
We panned this last minute vacation to cruise in the Caribbean and we made a big mistake to take this cruise. We are very disappointed from dining in to quality of the food. There not selection. The menu is always the same everyday. The beverage you have to pay extra for the drink which the price is outrageous . Tides dining has a long waiting and long line even if you hVe reservation. Windjammer- cannot find a table. - WIFi is not available , you have to pay for it . - beverage price is pricey. - odor / smell - there is a bad smell in our bathroom. And in the hallway. - entertainment is average - there's only one clumps in the ship with 18 yrs is allowed to enter which they serve alcoholic beverage. -excursion- staffs did not give enough information specially when we where I St Martinique, I hate this place . Local people is very rude. The bus took us to down town , drop us off and said to go to I formation. We did what they say but we got so frustrated because no want in the local area speak English . So we decided to go back to the ship. Read Less
2 Helpful Votes
Sail Date: December 2017
I have been on 8 other RC (Royal Caribbean ships) and this one I would rate the lowest. I would not be surprised if this is a training ship. We sail on the Holiday Cruise for Christmas and it was not up to what you come to expect for RC. ... Read More
I have been on 8 other RC (Royal Caribbean ships) and this one I would rate the lowest. I would not be surprised if this is a training ship. We sail on the Holiday Cruise for Christmas and it was not up to what you come to expect for RC. The entertainment was subpar. The shows had singers who could barley hold a note and dancers with poor choreography. The comedians JR McCollom and James Stephens III were not funny at all, it like they haven't mastered the telling of jokes smoothly. For anyone who has been on more than 2 RC cruises you know what to expect in the taste of certain food. For example the French toast at breakfast, taste the same no matter the ship. On this ship it was disgusting. I just so happen to be randomly asked about the food and service while in the Windjammer my first full day at lunch. When I told them I rated the food a 7/10, I was advised I was speaking to the headwaiter Igor. Igor went out of his way to make my dining experiences from then as enjoyable as he could, short of cooking the food himself. He lived up to and exceeded my expectations. I would not recommend the ship Jewel of the seas, but I would recommend this itinerary (St. Thomas, St. Maarten, Martinique, Barbados, and Grenada), just on another ship. I am a loyal RC traveler and will continue to cruise with them, but I will not take another cruise on this ship or in the Radiance class of ships, unless someone else is paying. Read Less
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