Royal Caribbean San Juan Cruise Reviews

We'd never been on this small of a ship before, but we loved it. Prior reviews commented about the age, but overall, the ship was in good shape. What impressed me was the staff. Our housekeeper, waiter and ...

Sail Date February 2020

thewrightwoman

1 Review Written

1 Helpful Vote

Worst Cruise Ever. So many things were wrong, they could not have had a manager

We chose Royal Caribbean cruise line because our friends wanted to go on their first cruise. 15 yrs ago this cruise line was fine but not in 2020. Starting off the cruise had a Spa raffle, our friend entered the ...

Sail Date December 2019

dshroyer

8 Reviews Written

5 Helpful Votes

Great Itinerary. Ship was hit and miss especially with food

We had room 3512 which is an ocean view. It turned out to be two portholes. The room was OK but very noisy. At night you could here the main theater even though we were on deck 3 and it was on deck 5. Every ...

Sail Date February 2020

ExCaliCruisers

1 Review Written

4 Helpful Votes

FIRST AND LAST RCL CRUISE

Accessible junior suite was nice, out cabin steward was very attentive to our requests. The room service was always on time, but never properly delivered what we ordered. We ordered a banana each morning, never ...

Sail Date February 2020

Daddo

1 Review Written

5 Helpful Votes

A few tweaks needed

We chose this ship based on ports. This was our first Royal Caribbean cruise. We have sailed with NCL, Celebrity, and Carnival. Pros: we arrived at the port, checked our bags, and within 15 minutes we were on ...

Sail Date February 2020

Canadian Travel Critic

1 Review Written

1 Helpful Vote

Great Ports, Great Service, Cabins Lacking Amenities

I had a great time on this cruise. What drew me in was the low cruise price, the fact that Royal Caribbean could handle a group of almost 200 Canadians and the amazing ports of call including Antigua, Barbados, St ...

2 photos

Sail Date January 2020

ThermalTweaker

1 Review Written

2 Helpful Votes

Best Service I’ve every had anywhere, bar none.

We left San Juan on Jan 18th for a seven day Eastern Caribbean tour. It included Tortola, Antigua, Barbados, St. Lucia and Dominican Republic. We did excursions in Antigua, Barbados and St. Lucia. We had a beach ...

Sail Date January 2020

kimdonovan

2 Reviews Written

5 Helpful Votes

Needs to be dry docked

We chose this ship because of the itinerary which included Barbados Grenada Dominica St Maarten and St. Thomas. All of these islands are beautiful and a must see..Our disappointment is in the ship how poorly run ...

Sail Date January 2020

Krusty94

2 Reviews Written

15 Helpful Votes

Awesome Time with Family & Friends!

We joined our close friends (group of 13) on this Birthday celebration cruise. 3 in our party were celebrating birthdays. We flew in to San Juan a few days early and stayed at the Sheraton in Old San Juan. It was an ...

Sail Date January 2020

tb32664

1 Review Written

5 Helpful Votes

New Years Freedom of the Seas cruise

We choose Freedom because of the sail ports and dates. A group of 18 people got together to take the cruise and celebrate New Years Eve! The New Years eve parties were awesome. Food was very good and you never ...

2 photos

Sail Date December 2019

magic cap

1 Review Written

4 Helpful Votes

Christmas Cruise?

We chose this cruise to be asea for Christmas. It was most definitely disappointing in that aspect. My wife mentioned and I had to concentrate to try to find actual Christmas music. It was as if RCL went well ...

Sail Date December 2019

dancingbabe1

2 Reviews Written

8 Helpful Votes

Nothing to brag about!

This ship could be so much more if they bothered to plan a bit better. Luggage check in was very disorganized. My luggage was lost for over an hour and when i inquired about it, i was i was informed i probably ...

Sail Date December 2019

Smiley7863

1 Review Written

2 Helpful Votes

Freedom Let Down

I have not had a cruise in four years and was so ready to have a great time. I had a good time but not too much on the ship. I had a lot of firsts on this cruise. We were in room 7566......DO NOT STAY IN THIS ...

Sail Date November 2019

psayre

1 Review Written

Not for toddlers

This was my second cruise with Royal Caribbean, and we've been on several other cruises with other companies. We had such a great experience on our previous cruise with Royal that we were disappointed by how much ...

Sail Date October 2019

phishlover

7 Reviews Written

26 Helpful Votes

FOS "Amplification" March 2020 and She Needs It

Been on about 10 cruises. Picked this one for a reasonably priced short getaway. Used Southwest for air out of Baltimore to San Juan. Flights filled fast and prices went up accordingly. Two couples traveling ...

Sail Date November 2019

SuzSam

2 Reviews Written

5 Helpful Votes

Can’t beat the itinerary

I thought the ship was lovely. I know its going into dry dock in January so it will have an overhaul, but I loved it. My room was 7638 (hump balcony) and it was comfortable and the balcony was amazing- such ...

Sail Date June 2019

sealegs5

3 Reviews Written

3 Helpful Votes

Average ship with average food

Explorer of the Seas

We travelled with our 6 month old baby girl and I have to say apart from our cabin steward the staff were extremely accommodating, especially the head waiter in the dining room I can’t remember his name he was ...

Sail Date October 2019

mrp4352

2 Reviews Written

4 Helpful Votes

Great cruise to lovely ABC islands!

We chose this cruise because of the itinerary. We had never been to the ABC islands and sailing out of San Juan was a plus! Embarkation and disembarkation were super easy. We have never walked off before, we were ...

2 photos

Sail Date October 2019

Andrea Devaughn

1 Review Written

2 Helpful Votes

Great fun island hopping

I picked this cruise for the date and the itinerary. The price was great. We spent the day before looking around San Juan and loved Old San Juan. This was a special trip with my 2 teenage daughters. Last year I took ...

Sail Date September 2019

Citygal-Vacationbound

1 Review Written

3 Helpful Votes

Nice cruise - excellent service - lovely ports

I love this itiniery, not a snorkler but really love Bomaire, but about the cruise. Ship was full (to capacity I believe, never the less, service was excellent. Kathleen my room attendant, who I saw in the ...

Sail Date September 2019

ash_u78

1 Review Written

9 Helpful Votes

Worst Experience in 20 Years of Cruising Royal

I could write a novel about my complaints on this cruise, but I will say that all the ports we went to were beautiful and well worth it. That being said, I have never seen customer service this bad in my 20 years of ...

Sail Date September 2019

mem47

1 Review Written

7 Helpful Votes

First time on Royal Caribbean

Please forgive my review, I write reports at work that have to be very matter of a fact. So years of that has drained my creativity, but I will try to make this not boring. My wife and I have sailed on Carnival ...

Sail Date September 2019

jcruiser201

9 Reviews Written

28 Helpful Votes

Great ports

We chose to go on this cruise due to the ports. It was harder to get to than a Florida cruise flying to San Juan. The ship is beautiful. I love the 5th floor promenade floor The whole ship was very clean. ...

4 photos

Sail Date September 2019

CruisingMomma88

1 Review Written

8 Helpful Votes

Freedom basic review