I’ve done the Allure of the Seas a couple years back, and it was a great experience. I don’t know what happened to Royal Caribbean since then, but this experience on the Odyssey of the Seas was awful. First off, you need to buy packages for EVERYTHING. You’d think that just because you paid thousands of dollars you could get free soda or fresh OJ.. Well think again! You have to buy a soda package ...
This is our forth transatlantic so we know what to expect. From day one there have been uncalled for and primarily unapologetic things that have gone wrong. It was a back to back and on the second leg they kept us in the theater 3 hours because they couldn’t find the new sea pass cards. Management was very unaccomidating in the dining room. They were short staffed and would not combine a table of ...
If you think the food on RC is good, you need to seriously stop and reflect on your life choices. If you eat at Chain restaurants and love salt, maybe the food is good in your mind. I consider myself to have an average food palate and the food was okay at BEST. The food was from a 4 to a 7 on a scale of 10, the occasional (VERY Rare) . They could not make a good omelet–after day 5 I gave up on ...
Seemed like the whole time they were pushing to sell products(mostly jewelry). Took time out of the excursions/activities to sell us products even being pushy putting us in a closed rooms that felt like abduction. Gave no really time at all for the historical sites paid for. Regular dinning was bland and had multiple problems with main dinning. Ship activities having hidden prices till you show ...
As I've travelled on Carnival, Princess, Holland America and others, this is a comparison to these lines. This was a nightmare. Twelve days and nights of misery. The cabin was supposed to be a room for 3 adults but immediately found there were 2 twin beds and a love seat. Customer service said there was a drop-down bunk bed only, for which a disabled 70 year old had to climb into. No way to ...
2nd rate cruise line! Beyond terrible customer service (sent 4 emails with no response and several calls with no answer including a 54 minute call which I have a screenshot of); stained sheets on the cruise (I have a pic); 2 of our 3 excursions were horrible; hard beds; teenagers allowed in the adult only pool area but not kids; kids pool hours limited; 90% of the food on the windjammer deck was ...
We decided to do a month long European vacation which included a 7 day Mediterranean cruise. My wife and I and our 2 children aged 7 and 9 stayed in a grand suite with 2 bedrooms and my mother and partner in an owners suite.
Having travelled on RCI and other cruise lines many times before, I was excited as this time I was taking my kids with me.
Embarkation was fine although they couldn’t ...
I bought 2 expensive suites for a very special trip for my family. I have cruised over 70 times in my life and can honestly say this is the worst, Boarding the ship they had my wrong room and they lost my partners bag and didn't even bother to look for it till I made a terrible Fuss.
My suite was clean,. We had our own concierge, but due to the dinners and activities, they were always gone ...
The staff was rude. The waiters were the only ones who actually showed concern and politeness on the entire cruise. We were forced to wait on the stairs for hours after our flights because they didn’t finish cleaning the ship. We couldnt even wash our faces after a 18 hr flight. We were late getting into Naples and had to sit in the theater for over 2 plus hours waiting to get off the ship. We ...
They cancel everything without telling you. Boat is WAY too crowded. Food is poor and you better likes long lines for everything. Never again on this or any other Royal Carribean ship. This was a poor experience from the start with the phone based agents being both non informed and not helpful. On-line reservations are hard to navigate and will not stick if you make any reservations prior to ...