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395 Royal Caribbean Port Canaveral (Orlando) Cruise Reviews

We chose this cruise because it fit our schedule and seemed to have a good activity base for kids. The check-in went smoothly. I was excited thinking that this was going to be a good experience. Sadly our bathroom floor flooded on the ... Read More
We chose this cruise because it fit our schedule and seemed to have a good activity base for kids. The check-in went smoothly. I was excited thinking that this was going to be a good experience. Sadly our bathroom floor flooded on the first night when we used our shower. And that wasn't the last time. Each time we used the shower, our floor drain would back up and flood. Our drain was snaked two times. Plumbing was an issue down the hall. There was a stench of sewer at the end of the hall (near a ladies bathroom) all the time. And the staff attempted to cover with an odor eliminator, that only added to the aroma mix. I will say that my son loved the Adventure Ocean (Kids Club). He begged to go up each evening. He was 8. This was his first cruise. My 5th cruise (2nd on Royal Caribbean). I am not sure I will book on Royal Caribbean again. Our experience on the 8th floor of this ship was less than desirable, and Royal Caribbean's response has been less than customer focused. I would avoid the 8th floor if you were really wanting to book this ship for the itinerary/schedule. Our dining staff was amazing. The dining food was ok. The wait staff should not be rated on the food. Read Less
Sail Date April 2018
This ship was entirely tooooooo big and tooooooo much commotion for our tastes! Just too many people and unfortunately too many un-supervised/un-parented children. We felt it was more like a floating continuous carnival or wild playground ... Read More
This ship was entirely tooooooo big and tooooooo much commotion for our tastes! Just too many people and unfortunately too many un-supervised/un-parented children. We felt it was more like a floating continuous carnival or wild playground than a cruise. If we had been on the cruise with our grandchildren, it would have been a much better experience for us and a great one for them, but we were looking for a nice relaxing, get-away, rejuvenating cruise........this was not. Let's start with our cabin - Central Park Balcony (#12643). Our friends had been on this ship and in this type cabin before and really enjoyed it. They were with us on this cruise in the same type of cabin right next door to us and experienced the same issues. As a matter of fact, we both complained. We headed to our cabin as soon as they are ready. We walk through the door to a loud motor noise, constant loud hum. Thinking it just may be something with initial boarding, we let it go. When we headed back to our cabin to get ready for dinner, the noise is still there and just as loud. We complained to guest services and our cabin attendant, who was wonderful the entire time. She made phone calls and someone (an officer, I believe) came to our cabin. They noticed the noise we are complaining about and went to "check it out". In a few minutes the noise was gone. Next morning, it was back. We complained again, as did our friends. That afternoon maintenance came to our friends cabin and started making phone calls. It turns out our cabins were directly under the kids splash pad and pool area. The noise was from the pumps operating the water for that area. The pumps would be shut off from 8 at night until 9 in the morning, which was nice so we could sleep, but did nothing for us during the day. As a matter of fact, the noise was even louder on our balcony. So we could not enjoy what was supposed to be a lovely cabin and balcony, which as you know typically are not cheap. Look closely at where your cabin is located when booking. If directly under the pool area, AVOID IT. You would think if homes can be sound-proofed for noise from airport runways, cabins on the cruise ship could be sound-proofed from the pool pump noises. Another issue were all the "technical" issues with a couple of the shows. The first night was the ice show. It stopped for about 10 minutes of the performance due to "technical issues". Next night was the production Cats. The last 2 songs were not performed due to "technical issues". The Oasis of Dreams show seemed to be performed OK. We never went to another show because we were tired of the disappointments. We learned one thing - we prefer the Explorer class and below on ship sizes. Read Less
Sail Date April 2018
throughout the cruise, anytime we would call guest relations from our cabin, someone would pick up the phone and hang up. we would have to dial guest relations multiple times to get someone to actually pick up the phone and assist instead ... Read More
throughout the cruise, anytime we would call guest relations from our cabin, someone would pick up the phone and hang up. we would have to dial guest relations multiple times to get someone to actually pick up the phone and assist instead of picking up and hanging up. We had 3 guest in our cabin but unfortunately when we returned to our cabin in the early morning hours, we had to call guest relations (and as I said above, have them hang up multiple times before answering to assist) because no one bothered to set up the couch into a bed for the 3rd guest. The food in the wndjammer was ALWAYS cold. didn't matter if it's breakfast or dinner... . always cold. Tried to go to late night deli and there weren't any choices left even though this and pizza were only options available besides room service which is what we ended up doing for food. I guess lucky for Royal Caribbean cause then you got the $7.95 service charge?? what? Pretty misleading since you advertise FREE room service. If you charge a service fee, it isn't free. We did the Atlantis excursion for $130+ per person only to be left by the tour guide as soon as we got on the bus so we spent our first hour walking around Atlantis trying to find restrooms, lockers, the particular rapids/slides we wanted to do. For this amount of money, someone could at least have guided us to the specifics of what we paid for instead of us having to waste the little amount of time we had trying to find things. We did the sushi making class and the 2 gentlemen who conducted the class were rude. 1 in particular said to us upon our arrival "your late". When in fact we weren't late the calendar I printed off your online cruise planner said 7:30 but instead they started the class at 7:15 without notifying us. Either way, he should have never said this to us. We are your paying guest and should have never been embarrassed in front of the others this way. Then he proceeded to tell us he was going to split up our party in the seating arrangements. Lastly, they "picked a winner" for the best sushi plate BEFORE EVERYONE WAS EVEN DONE DECORATING THEIR PLATES. how do you pick a winner when people aren't even finished for you to see EVERYONE's finished plate? For the way we were treated and talked to, I shouldn't even have to pay for this. We also did the "chef" dinner. we were told to meet in the private lounge upstairs, but upon arrival, we were told to go to the 4th deck because they were having a private wedding. We told them our invitation said to be where we were. After checking, they finally let us in to have our glass of champagne but it was so loud in there from the music of the wedding that it wasn't enjoyable at all. We were finally walked down to the dining room where the dinner was being served. The pairing of the wine didn't always happen with each course as we would have the wine long before the food would be served. We would sit for quite a while between the courses with no food or wine. (thankfully the other guest who were there were sociable and we entertained ourselves. The filet minion was served so chared (black) it was almost inedible. we were cruisin for my husband's 50th birthday. I had arranged for a desert and singing during 1 of the nights dinner but no one every sang to him. (even though they sang to plenty of others around us) Read Less
Sail Date April 2018
Traveled during Spring break with husband and 7 and 2 year old sons. Have been on many cruises (15-20), most recently Disney Fantasy. Stayed in Grand Balcony Suite. Ship is huge with lots of activities which cater more to teenagers in ... Read More
Traveled during Spring break with husband and 7 and 2 year old sons. Have been on many cruises (15-20), most recently Disney Fantasy. Stayed in Grand Balcony Suite. Ship is huge with lots of activities which cater more to teenagers in my opinion. It seems that because the ship has so many facilities RCL doesn’t see the need to provide as much onboard organized activities as they did in the past - relatively little live music for example, as one night a guitar player played for literally only 30 minutes. Nursery room was a plus - 2 yr old quite happy there - although my 7 year old far preferred the kids room on Disney and I heard another parent say the same about their child. Biggest complaint is that they aren’t equipped to handle this many passengers and don’t seem to have their act together- for example, you have to wait in line at mealtime, the 3 Purell dispensers at entrance to kids area were always empty, activities were canceled or rescheduled since the Planner was printed the night before and no one tells you. I caught a stomach virus and met another passenger who did too and it’s no wonder. Chops and 150 Park meals were very rushed and we had to wait about 10 minutes for my cocktail because whatever bar they went to “was backed up”. Hibachi was a bright spot and great experience. Suite was also a positive in that it was quite roomy, even for 4. Finally the ship is showing a lot of wear and tear. Back to Disney Fantasy for spring break next year. We won’t be back on Oasis. Read Less
Sail Date March 2018
We chose Royal Caribbean, because we were told by our travel agent that they were the higher end family type cruise line and didn't cater to the spring break crowds. Wow,,,What wrong information were we given. We booked a 4 day ... Read More
We chose Royal Caribbean, because we were told by our travel agent that they were the higher end family type cruise line and didn't cater to the spring break crowds. Wow,,,What wrong information were we given. We booked a 4 day family cruise our of Port Canaveral, on March 12, 2018. as this was our first cruise we didn't really know what to expect, but when we walked into the terminal to check in and were greeted by approx 3000 college students I should have seen it as a sign of things to come. Check in was fairly quick and we boarded and went to our room. The room was clean and small but as we expected not to be spending much time there was fine for what we needed it for. We went for lunch and were very surprised buy the selection and how compromising the staff were as my son has food allergies we spoke with the Annabel(?) and she made sure the dining staff were aware. We went to check out the pool as the kids wanted to go for a swim, and my wife wanted to catch some rays but found out that there was no where to lay down in the sun as every available sun spot had a towel or a body on it. we walked around the entire upper deck. We ended up having to sit under the walkway, near the smoking station as they were the only 4 loungers left. Oh well.... no worries... it's only the first day... Lets get a drink,,, I ended up waiting for approx 15 - 20 minutes at the bar near the entrance due to the mob of college students standing in front of it... many of whom would get a drink and then stay at the bar without moving and order a second and a third... etc, creating a huge bottleneck. Needless to say we didn't stay too long. We went back to our room to change and walked around the ship for a bit checking things out until we had to go back to change for supper. The folks at the main dining hall were excellent and went over and above to look after us, even so much as to find our son jello which made his day... after a wonderful supper we wandered around the ship for a bit and retired to our room. The next day was more of the same unfortunately, but we did get 4 loungers that were in the sun at least but lost them when we went for a drink as my 11 year old son or 14 yr old daughter who was sleeping didn't say anything when two young guys came over and took two of them, to the other side of the pool. My wife talked me out of causing a scene, so we just hung around the two we had until another couple left and asked if we wanted their loungers, which we gladly accepted. I tried to get her a Pina Colada but they had run out of it plus a bunch more, after the first night, so it became "Ok, what do you have left?" Really??? I paid for two drink packages for my wife and I and couldn't get drinks that we wanted... not impressed. The topping on the cake was the drunken guy puking in bathroom only to walk right out and get served again... as he cut line in front of me!!! My wife cried the first two nights because this was not what we paid a lot of money for and it definitely was not what we expected. We were relived when we pulled into Nassau and could hopefully get away from some of the crowds and get some sun and sand. We chose to go to the local Junkanoo Beach, which wasn't too bad, but after about an hour or so became really crowded. We ended up going back to the ship after about 3 hours and were presently surprised to get loungers next to the pool as most of the college kids were in Nassau. When the kids started coming back on board it was almost time for us to get ready for dinner so we left the pool area before it got too crowded. The last day was a stop at Coco Cay, which was the best day of our trip. There was lots of room on the beach, lots of food, and drinks and the water was beautiful. This is what we pictured when we booked this trip. Too bad it came at the very last day, but better late than never I guess. Unfortunately the one good day didn't make up for the other three that were not. I have nothing against young people wanting to let off steam and have a good time, that's what we were there for too, but I didn't pay all that money to watch drunken idiocy in front of my wife and kids. I don't want to pay thousands of dollars to watch you stagger around and fall down only to be picked up by your friends and fed more drinks. I still don't understand why they wouldn't put the families all in the same area of the ship so we can't hear people screaming and whooping it up until 4 am. Let me make something clear the dining staff were incredible as was our room attendant and they were all tipped well for the excellent work they did, so no fault on them, as they were the only reason why the trip was not a complete disaster. As this was our first cruise, i'm afraid based on our impressions it may very well be our last. I understand that it was during the spring break window, but as my wife is a teacher we don't have much choice as to when we can go either and I don't know how i can justify spending that money again just to see if it's going to be the same. Read Less
Sail Date March 2018
Second time on Oasis, fourth overall time cruising with RC. I was a loyal customer to RC, first two times cruising were on Freedom Class ships. Went on Oasis 2 years ago and had a blast, just back from Oasis, not pleased. So I'm going ... Read More
Second time on Oasis, fourth overall time cruising with RC. I was a loyal customer to RC, first two times cruising were on Freedom Class ships. Went on Oasis 2 years ago and had a blast, just back from Oasis, not pleased. So I'm going to jump around I'm sure while I type this out so I apologize. Lets begin with our first stop, the beautiful RC resort of Labadee. We never got off. Unfortunately, last minute the captain came over and said we were not going to be docking due to the waves coming over the pier right where its about to connect to land. We were no more than 25-30 feet away from the pier and ready to dock. I got up early to watch and was able to see the waves going over the pier, yes they were splashing over but it was not terrible. The forecast was for a sunny day. My complaint is, there was no waiting a little bit to see if things got better. I say this because the wind was dying down and the sun was supposed to come out. We just pulled back out and left, no explanation from the captain that the weather forecast was not favorable for the waves to die down in the near future. Just backed out of the port and left. Good news was we were going to get into Falmouth two hours early. Great, right? Wrong. We booked an excursion and due to the meeting time, would not have enough time to explore. You'd think since were going earlier, our excursion would be earlier right? Wrong. Prior to the new arrival time, we had accepted that exploring outside of the excursion time frame was not feasible. But with the new arrival time, we were initially excited but in the long end of it, didn't mean anything to people who booked excursions. We did the Dunns river falls and bamboo beach club excursion. yes it was neat to see the falls but you spend 1/4 of the day standing/sitting around waiting and a 1/4 of the day driving (that's understandable). Also to the two older Danish women who were on my bus and i hope read this, thanks for wasting 45 minutes of everyone's time trying on 10 pairs of water shoes, we should have left you on that island. FUN FACT: I was told from multiple people that Disney and RC were going to stop going to Falmouth and ending their contract or however they do it. Why? The island is supposedly dangerous (haha) and the people are very pushy. But due to the recent hurricanes and destruction of other ports, RC was "forced" to sign another two year contract. The last stop was Cozumel, which the captain said would be partly sunny. So we booked a last minute beach excursion because we missed the beach time at Labadee. It poured ALL DAY. So the frustration was high. Side note, if you do a beach excursion that includes alcohol, be weary of the bottom shelf tequila your served. You may find yourself basking in the sea enjoying your down pouring cloudy day, to gargling sea water and dying on your beach chair. (gotta make light of this all right?) Great i think that covers the ports. NEXT! RC i think cut out a lot of daily at sea activities compared to my time on Oasis two years ago. Which i have no idea why. But what they do have now for activities is still pretty good. Booked the comedy show for an at sea day online well before the cruise date because its impossible to get in if you don't. Well for some reason it never showed up when we got onto the ship. Went to guest services and they couldn't do anything because the shows now, were all booked. Very frustrating. Anyone going on this ship in the very near future, look at the air intake vent right above your cabin door inside the room. Use your flashlight on your phone so you can see inside the vent. Yes you will be breathing that all in on your trip. For those wondering, it was caked in dust and god only knows what else. It was absolutely disgusting. I don't blame the stateroom attendant because its clearly a HVAC persons job since then vent cover has screws that need to be undone to clean inside of it. That's definitely not the state room attendants job. Room was cleaned at least twice a day and have no complaints there, she did a great job. Dining room was great and staff were fantastic. Food was great in there. Windjammer cafe, well its buffet food, it was as good as buffet food will ever be. Bars were great but service on the pool decks was very slow, but then again those were at sea days and the weather was great so there was a lot of people on the decks getting lost in the sauce. Staff in general were great but did occasionally find a bartender who seemed grumpy, but with that many guests, I'm sure they had their fair share of impossible to please guests. If you decide to hang out in the the Solarium on one of those fantastic looking lounge chairs. Just be weary and double check them before you commit to that one. Many are old and sagging a lot, or even torn. Found myself on more than one occasion having to move because I was laying on top of the aluminum supports underneath the fabric. Not comfortable for a day you planned on relaxing. But last complaint for anyone who may not have noticed. The points on cruises from their older benefits tiers have changed. I have cruised 34 days in total and am somehow short one point to the next level above gold. I called RC and after a brief conversation consisting in short of me being told to pound sand, I still am a gold member, remember people I have cruised 34 days with them and am still in the first level. If i book another cruise with them, do i get to reap the benefits of the next tier after day one of my cruise? NOPE! I do not get to enjoy anything until the cruise after. For those of you who had made it this far reading the review, no I do not live close enough to a port to do a quick 3 day cruise with RC. All in all, it will be a very long time till I sail with RC again, if at all. Princess cruise lines, your up next, I've heard great things. Read Less
Sail Date March 2018
We had a credit from RCL from a cruise on the Oasis this past June; and it expires in June 2018. We decided to use it on the Majesty of the Seas, and for the first time see what it is like to sail in a Junior Suite. The suite was ... Read More
We had a credit from RCL from a cruise on the Oasis this past June; and it expires in June 2018. We decided to use it on the Majesty of the Seas, and for the first time see what it is like to sail in a Junior Suite. The suite was fabulous, and on future cruises we will definitely go this route. Our cruise had an enormous number of spring breakers on it, and it was fun to see all the young people having such a good time. The amount of alcohol consumed was considerable though; and according to some of the passengers that we spoke with, many of them overindulged to such an excess that they became sick in the hallways on the lower decks. We did not see any of this ourselves though. Our 4 day itinerary included a trip to CocoCay arriving Tuesday morning and staying all day, and then departing for Nassau in the evening. The pool was open all day Tuesday and then closed for the rest of the cruise. The closing and draining, according to the Captain of the ship, was the result of unspecified mechanical problems. After spending the entire day in Nassau with no pool, the Captain announced at dinner that due to the pool closure we were going to Freeport (instead of 'At Sea'). This change to an all day stop in Freeport was a disappointment to us as we had not scheduled any shore excursions in favor of relaxing at the pool. I have no way of knowing whether mechanical reasons were the result of the pool closure, but other passengers that we spoke with claimed that some of the guests had vomited in the pool. It was an unfortunate result if true because there's really not much to do on this ship. Now on to the reason that I decided to write this review in the first place, which is the quality of the food. We ate in the dining room each of the 4 nights at the 6:00 PM seating. The decor and the service were excellent - no complaints whatsoever. The quality of the food, however, was awful. Each successive meal starting Monday evening and ending Thursday night was a disappointment from the night before. On Monday night I ordered the NY strip medium rare. It was cooked ok, but it was thin (3/8" or less), course, and chewy. Clearly, it was not a 'choice' cut, and it was probably the worst steak that I ever tried to eat - definitely a 'select' grade (or worse). The Tuesday evening meal was no better. What was described on the menu as 'Snapper' and elaborated on by our waiter as a 'Red Snapper' was definitely not red snapper, as I have eaten red snapper many times. Furthermore, it was overcooked to an extreme, resulting in a dry, chewy piece of hard to even cut mass. Meal three was a pasta with scallops so small that it is hard to imagine how they were even harvested. Since the Thursday night meal did not have a shrimp appetizer, I instead ordered the garlic shrimp entree, which was described on the menu as 'Tiger Shrimp'. They were so small (not bigger than my pinky) that they were not worth the effort. There it is: four uninspiring meals, which were of decidedly low quality and all poorly prepared, which in my view, should be an embarrassment to Royal Caribbean. Read Less
Sail Date March 2018
I have sailed on Royal Caribbean Cruise Lines 3 Different times on 2 Ships. The Freedom of the Seas and The Mariner of the Seas. We loved them both. We thought The Oasis of the Seas would be even better ! WRONG, it was worse, much worse. ... Read More
I have sailed on Royal Caribbean Cruise Lines 3 Different times on 2 Ships. The Freedom of the Seas and The Mariner of the Seas. We loved them both. We thought The Oasis of the Seas would be even better ! WRONG, it was worse, much worse. Being a Gold Member didn't help the 2-1/2 hour wait in line to board, so much for Priority Check In. The very first thing we noticed was the overcrowded elevators. Many times we would have to wait for another elevator, they were packed with people. It didn't take long to figure out why we were always waiting in line. TOO many people for the ship's size! Mariner of the Seas had 16 elevators with a capacity of 3807 people. The Oasis has 24 elevators with 6680 capacity of people. WOW that is crowded. We never made reservations for the shows on any other cruise ship, but you have to on the OASIS. The Main Theater on the Mariner had 1348 seats, and the Oasis had 1380. No wonder we couldn't see all the shows. By the 2nd day when we found out we had to make reservations, well it was too late, we were told we would have to placed on standby for the shows, thus you don't see them all. The library was the smallest I have ever seen, plus there were hardly any books. The Windjammer Buffet, was so crowded it was a state of frenzy, which many times turned into yet another waiting line. If you wanted a seat around the pool area you better decide by 9AM or they are gone for the rest of the day. For a ship that is only 175 feet longer the size to capacity ratio is Way Off. Crowds and lines, not an atmosphere of relaxing but frenzy. After the 2nd day my wife and I knew we made a mistake. The dining, well the pastries had NO taste, however they looked good. Thats enough about the Oasis. Read Less
Sail Date March 2018
Sailed on Harmony once before and thought this would be a good selection. It was "Sticky" everywhere. Like coke had been spilled on every surface. The hand Rails were nasty, The computer keyboards in the card room were ... Read More
Sailed on Harmony once before and thought this would be a good selection. It was "Sticky" everywhere. Like coke had been spilled on every surface. The hand Rails were nasty, The computer keyboards in the card room were unreadable because they letters were worn off. Chairs all over the ship were torn or damaged. The dining rooms were not able to feed everyone without long waits (except for the specialty restaurants). Drink packages were absurd price wise for soda/water. Took Shuttle from MLB to Port Canaveral which was better than port Everglades as far as convenience The water show on the ship was not near as good as Harmony. Because we did book a Junior Suite it made it easier to Embark and DisEmbark I don't really think RCCL can handle this many people and do a good job. I seriously doubt if we would consider cruising with them again. Read Less
Sail Date March 2018
We chose this ship for the ports of call and we didn't even get to set foot on the first location, haiti. The second, jamaica was great. but, we had to take our lives in our own hands to educate ourselves about the terroristic ... Read More
We chose this ship for the ports of call and we didn't even get to set foot on the first location, haiti. The second, jamaica was great. but, we had to take our lives in our own hands to educate ourselves about the terroristic activities on our own because even after the american embassy in mexico was closed for safety concerns, the cruise staff directly lied to our faces and denied any problems with the ferry trips over to playa del carmen to participate in royal caribbean sponsored shore excursions. Only to wait and cancel all our pre-planned and pre-paid excursions to that area the night before. Although we did receive a refund of our money, all the comparable shore excursions were already booked full and the staff couldn't care less. there was a diamond in the ruff to be found amongst it all; his name was daniel and he worked in the tiffany & co. Boutique. He was the sweetest and genuine fella we met during the whole week. Not once did he poke his nose up at us in a snobby manner. In fact, this redneck girl's amazing husband just so happened to purchase a nice gift for me in that very store. Food was nothing to write home about. They definitely pushed the specialty dining over and over for another charge. We will give our business to a different cruise line next time. Read Less
Sail Date March 2018
Western Caribbean. Unable to dock and get off in Haiti, security warnings in Jamaica and Cozumel so really never able to really "experience" the countries we were supposed to visit. Most excursions were cancelled. Cruise line ... Read More
Western Caribbean. Unable to dock and get off in Haiti, security warnings in Jamaica and Cozumel so really never able to really "experience" the countries we were supposed to visit. Most excursions were cancelled. Cruise line needs to find alternate venues. Have had much better cruise experience with other cruise lines. Enjoyed seen Kennedy Space Center and visiting some family living in Florida. Ship was almost too big, large crowds making it hard to get into some of the shows and find seats together unless one of the first to get there. Ports are obviously owned by and kick backs to the cruise lines. Too many jewelry stores where we would have enjoyed other types of stores. Prices seem almost fixed. Have received much better bargains/bargaining in the actual cities with other cruises. Considered unsafe to go into town (out of port areas) in these countries. Cruise line really needs to find other venues and countries to visit where safety is not such a great concern. If we had known about the risks of the countries offered, would have picked a different cruise, certainly would never cruise with Royal Caribbean again. Read Less
Sail Date March 2018
We chose this cruise for the deal we got, and just wanted to try another cruise line. Overall we were not happy with our cruise with Royal Caribbean. I would recommend Carnival over Royal Caribbean. The cabin creaked like an old rocking ... Read More
We chose this cruise for the deal we got, and just wanted to try another cruise line. Overall we were not happy with our cruise with Royal Caribbean. I would recommend Carnival over Royal Caribbean. The cabin creaked like an old rocking chair. If you don't drink or gamble there was not much to do as a family. The movies shown on the deck were a very poor choice for a fun cruise, and we couldn't see a bunch of scenes because they were to dark, and the blaring sound from the speakers during the load parts was not very pleasant. The soda beverage package was difficult to use and the soda machines were broken the first day or so, and standing at a bar to get a soda took way to long. After not being able to go to Cocoa Cay because of the rough ocean, it took a while to get the revised schedule and when we did there was not much to do for our family unless you wanted to finger paint or fold towels or get drunk at 9 am. So we sat on the deck and watched our 7 year old play in the hot tubs and the freezing cold pool, and watched stupid YouTube like videos on the big screen, oh and watch them push cart loads of alcohol and soda back and forth in front of us, all while trying to stay warm under a towel. The cleanliness of the ship was not as expected after just coming out of dry dock. We saw workers painting things and wondered why it wasn't done in dry dock. Some of the railing and other things always felt dirty, Carnival was always much cleaner, and well maintained. The Carnival Cruise Director and direct staff, was well seen all over the ship and very energetic and spoke with us personally several times. They even learned our daughters name and made her feel special. I never saw Royal Caribbeans Cruise director other than on stage a few times. In the Bahamas the excursion was good for the most part but we were rushed out of the shop as they were turning off the lights and rushed over to catch the next to last ferry back to the ship, an hour before we wanted to leave on the last one. We were stopped from getting on the one ferry and told to get on the other one that was just docking, and it took us to the wrong location. The captain had to take just us over to the ship dock. Also no one on the Majesty of the Sea or the excursion people or the ferry crew warned us about buying a conch shell from a local fisherman that docked right beside our ferry and was selling shells for $5. We bought one and than had to throw it in the trash so we could board the ship. Oh and in the children's program they did not do the science experiments like advertised, they just played games and colored. She still had fun but not what was expected. They had also said at the time of booking that someone from the program would come and get our daughter at dinner time to take to the kids program. This never happened. All of this on top of the rough seas and sleepless nights from the creaking and cracking cabin, and thin walls, made this one of our worst cruise vacations ever. Read Less
Sail Date March 2018
The Windjammer cafe tables were ALWAYS sticky and dirty. It seems they are not cleaned besides light sweeping and the buildup of grime over the years is simply shocking! See my video: https://www.youtube.com/watch?v=6RKGet12Cjg The food ... Read More
The Windjammer cafe tables were ALWAYS sticky and dirty. It seems they are not cleaned besides light sweeping and the buildup of grime over the years is simply shocking! See my video: https://www.youtube.com/watch?v=6RKGet12Cjg The food was so-so, often bland and repetitive. Silk staff was professional and friendly, always smiling and ready to help. Windjammer staff seemed to have an attitude of an underpaid workers whose only form of protest is doing their job poorly. Few people were friendly (mainly a young man from Ukraine and several girls from Asia). There were, however, quite a few workers with grim or indifferent facial expression, especially those who brought new food or removed food at the end of the meal. Ice cream was almost always too melted, it was rather a milkshake than ice cream. The room was VERY CLEAN and I'm pleased with that. Not enough entertainment for people who don't like modern annoying music. And not enough cozy places where one who want a quite, pleasant and relaxing atmosphere, without being constantly disturbed and annoyed with rap and the cacophony of other whining so-called "music". I'm not old, but I don't like modern "music", and I'm sure there are many people like this. I've seen a lot of elderly people on this ship and I'm not sure an average grandma would appreciate this modern "music" and all that whining as if there's dog in heat! All in all, I would not take another Royal Caribbean cruise, although I have already bought and paid for an European cruise this coming summer, so I'm stuck... I don't think I would want to cruise with this company again. Read Less
Sail Date February 2018
We had hoped for a pleasant and relaxing week with expectations for the usual good service and food that has characterized previous experiences with Royal Caribbean. It saddens me to say that in this case that ain't what happened. ... Read More
We had hoped for a pleasant and relaxing week with expectations for the usual good service and food that has characterized previous experiences with Royal Caribbean. It saddens me to say that in this case that ain't what happened. Boarding was fast and efficient-they do an excellent job of moving the line quickly and getting you on the ship. In this case...TOO QUICKLY. Hidden in the packet of "read later" stuff they handed us was a warning letter that the ship had suffered an outbreak of NOROVIRUS-and that you could opt off the cruise if you wanted to. Unfortunately we didn't see that letter until after boarding (and once you walked on-you were screwed-the offer was no longer valid). IMPORTANT NOTE: The offer was in the final paragraph of a long letter that would take 3-5 minutes to read. Can you imagine standing at the cruise check-in and holding up the line while you read a letter? The agent never mentioned NOROVIRUS nor suggested we take a minute to consider the outbreak and its implications. The food, service and overall demeanor of the crew failed to meet our expectations. The stateroom showed signs of wear (worn bedding, filthy glass on our balcony, frayed curtains) and so did the crew. They were outwardly polite but none-too-eager to be of assistance in the normal ways. Ice for your stateroom? Only if you asked and only the day you asked. Remove the room service dishes? Only if they were on the tray. One coffeepot sailed 3 straight days with us before we got tired of waiting to see if the attendant would remove it. On day 2-3 NOROVIRUS struck. We went to the dr for the "free" consultation they offered at muster. (Hint-when the captain mentions free medical care you know there is a SERIOUS OUTBREAK) Well, we never saw a dr, the nurse gave us immodium, and quarantined us in our stateroom. The "free consultation" was only free once we reminded guest services of the offer-they initially billed us $174 to see the nurse and for 6 immodium tablets. (Later we needed NyQuil-8 ounces was $18 or slightly more expensive than a single malt scotch) In the dining room we could not help but notice that the crew would clear plates, food and silver from a table then immediately serve another table with no hand cleansing. Same for the buffet workers. Clear a plate then serve you a beverage. No wonder the outbreak spread at a rate of "greater than 6 passengers every 6 hours" according to the ship's guest services manager (Davika). Worst of all is what happened when we got sick. Soiled bedding is contagious, right? So on our way to the Doctor we asked the attendant to clean our bed after explaining what happened. (Hint-MESS on the sheets) 90 minutes later on our return I had to strip the bed since it still hadn't been done and we needed to lie down. No sheets, no blankets, no nothing. Why? Because a supervisor must be present and he was busy. So upon stripping the bed and placing the soiled linens outside the cabin (I wanted to toss them off the balcony) a supervisor immediately appeared-not to offer assistance but to give me hell for putting the sheets etc. in the hallway! So you get the idea. This gloriously built and outfitted ship is served by s substandard and overworked crew that is fine if everything goes well but God help you if a problem occurs because the crew can't and won't. Read Less
Sail Date February 2018
This was my 6th cruise with RCI, and was my first and last time on Oasis. I was hoping the bigger ship would be better, but this is definitely not the case. The short version is that there are 6,300 passengers on there with you, so you ... Read More
This was my 6th cruise with RCI, and was my first and last time on Oasis. I was hoping the bigger ship would be better, but this is definitely not the case. The short version is that there are 6,300 passengers on there with you, so you have to wait in line for EVERYTHING. From the start, the embarkation line was ridiculously long. An hour and a half waiting in the security line just to start the check-in process. Thankfully, the Platinum status line was short so we zipped right thru the check-in once we passed thru security...but if you didn't have status with RCI, you were going to wait another hour+ in the check-in line. Some Pros and Cons: Pros: ------ - The ship is huge! There's so much to see. The different neighborhoods are definitely pretty cool. - Little known Sun Deck on level 14 with two binocular stations. We didn't find this until the last day and it was a really nice spot to watch the sunset. - Shows are top notch. - Little wonders scattered throughout the shop - We had a balcony room and this was amazing. - Bar staff were excellent - Elevators. I've always thought elevators on the other ships were too slow and Oasis does a pretty good job handling the amount of people with their elevator system. Cons: ------ - Food. The main dining room and Windjammer food was just not the same quality that I've come to expect. I've been on 6 other cruises and Oasis was by far the worst. It was definitely edible food, but lacked selections and quality compared to other cruises. Windjammer had the same food choices for lunch every day. I'll admit, I'm being picky on this one. - Service was highly lacking on this cruise ship. Again, I've been on several cruises so I've come to expect a certain level of service from the hotel and dining room staff. Our room wasn't cleaned at all on the first day. MDR staff was extremely slow. Windjammer staff was slow to replace empty entrees, slow to clean up tables and when they did, tables were still sticky. Gross. - Making reservations for shows. I understand the need, but it really takes away from the experience. - Overcrowding. People are everywhere you turn. - Lack of entertainment options. For me, the idea of a "sales event" does not appeal to me and probably half of the events listed on the daily cruise compass were some stupid sales thing. You'd think with 6000+ people, there would be a ton of different events, but this was just not the case. This was the first cruise where I experienced boredom and watched TV for a little while. - Bombarded with upsells. 5+ TV messages per day trying to get you to buy something. Also got voice mails in our room trying to sell something. We actually were approached by someone while we were eating lunch in the Windjammer and they were trying to sell us a dinning package. This really left a bad taste for me. - Windjammer is not big enough for this ship. It's smaller than the other ship's WJ, but now we have twice as many people trying to eat there. We tried eating at WJ for dinner and we actually had to wait for 20 minutes and had an assigned table. First time seeing anything like that before. - I thought with a bigger ship, we'd feel the sea less. This was DEFINITELY not the case. We felt every swell and I think Oasis has issues with it's stabilizers. It wasn't just the ship rolling...it was like it was stuttering, rocking back and forth, each time the ship would list to the side. It was like rainman rocking back and forth constantly...it was weird. As a disclaimer, if I had not experienced the quality of any other RCI ships before, this probably would have been an outstanding cruise. Fortunately, I have experienced several other RCI cruises in the past so I had expectations on the service and quality of food. Oasis is not the ship for me, and I'll definitely stick to smaller ships going forward. Read Less
Sail Date February 2018
Traveling with a group that scheduled this cruise 2 years ago. The only really good things were the embarkation & disembarkation! While the lines were long during embarkation, it went smoothly & didn't take long. ... Read More
Traveling with a group that scheduled this cruise 2 years ago. The only really good things were the embarkation & disembarkation! While the lines were long during embarkation, it went smoothly & didn't take long. Disembarkation was a breeze because we choose to drag our bags - in line about 530am - on the road by 7am! Cabin #12-178: reminded me of a very old motel room - couch was stained, run down that we would not sit on - only 2 drawers to put stuff - could hardly get to the closet to hang our things - rug was dirty - we had to wipe down the railings on the balcony, hair from last cruise! Dining: our waiters were the best thing about the cruise!!! 1st sitting, table 905 - they did their best to make up for a very limited menu - same dull sides every night - meat was either over cooked or raw - you could only order med rare or med well - took your chances on how it would appear on your plate - my wife ordered med well & it came out raw! fish was under cooked - must have had lots of shrimp, if you ordered 1 your got 2!!! Service Desk: We were told because of the "new" ship being launched RC had taken the "experienced" staff to man that ship - some of our entertainment was cancelled due to weather - ok - but we were never told when it had been rescheduled - entertainment staff would contact us about reschedule - never did, but when we went back to the service to check, we were told "someone" had called & talked to us, it was in the computer - we never talked to anyone & was told if it was in the computer, it must have happened!! It was like we were called lairers!!! Shore excursions: we understand that the area is still recovering, but only 5 hours in port does not give you a lot of time to do things! Longest time, all day, at the RC island! Bottom line: it will be hard to get us to go back to RC, 2nd cruise with them - 1st on Freedom was so much better - way to many people for us! Read Less
Sail Date February 2018
I went on the cruise because of the special scrapbooking event. The ship was great! Overall, wonderful experience. I loved the servers playing music outside the Windjammer restaurant each morning. Their food variety was amazing! ... Read More
I went on the cruise because of the special scrapbooking event. The ship was great! Overall, wonderful experience. I loved the servers playing music outside the Windjammer restaurant each morning. Their food variety was amazing! American Icon Grill was wonderful overall. We sat at the same table each night and got to know our waiters. They were professional and very attentive to our wants. The food was excellent. I did have a couple of hiccups with food and service at Chops Grill, one of the upscale restaurants where you pay. I don't feel I got my money's worth here. You can get a steak from Chops at the American Icon Grill for less than $20 extra dollars and the basically same meal at Chops was $45, not really worth that amount. Excursions were well organized and I enjoyed them all especially the Labadee, Haiti private island. The lunch provided was on par with the Windjammer food, very nice. Overall, I would cruise with RCCL again, but I would not spend extra money on dining in the additional money restaurants. The Hot Dog place on Deck 6 was excellent also and no extra charge.. Read Less
Sail Date February 2018
We have been on different cruise lines in the past which were amazing and so we were very excited and looking forward to this cruise. Sadly, it was such a disappointment. The cabin was dingy and in need of repairs. Not nearly as nice as ... Read More
We have been on different cruise lines in the past which were amazing and so we were very excited and looking forward to this cruise. Sadly, it was such a disappointment. The cabin was dingy and in need of repairs. Not nearly as nice as cabins that we've stayed in on other cruise lines such as Celebrity and Carnival. The food was probably the biggest let down. We had other cruises to compare the food to and this cruse fell way short. The last dinner I could tolerate in the Grande dining room was when my fish was under cooked. Rock hard dinner rolls and night after night of the same sides of bland mash potatoes left us dreaming of when we would be eating at home again. Believe me, I wish I could have written a better review. We saved for this cruise and it's not like we wanted to complain. I will never recommend this cruise line to any of my friends. Read Less
Sail Date February 2018
The title sums it up, but being out to sea is always great in spite of expectations. Lets start with the food. Food was the poorest of any cruise I have taken (10) Carnival food was a lot better. The food in the main dining room was not ... Read More
The title sums it up, but being out to sea is always great in spite of expectations. Lets start with the food. Food was the poorest of any cruise I have taken (10) Carnival food was a lot better. The food in the main dining room was not hot and lacked taste or imagination. We were seated with folks that were diamond and they have cruised a lot more than I and they had the same impression. The service was tremendious however. Some food was bad and had to me send back, one example of a few I ordered the cod, it looked like Mrs Pauls Fish Sticks but did not taste anywhere near as good as Mrs Pauls frozen sticks you get at the super market. Steak was tough. At the table they tried to make up for it by extra platters of shrimp and Champagne which was appreciated. One bright spot the restaurant in the solarium was the best, closed for reservations only at night but the quality of the food was very good. The serve the same menu items every night. Another bright spot the park cafe where you can get the best roast beef on the boat, I frequented this place, no line salad and beef, and my favorite deserts before I headed back to the room for the night. Decks, most chairs are tied down and can be moved around, solarium was always packed. Smoking area always crowded, more tables and seating needed out of the wind. Shows always packed and stay away from Cats. If you don't get there early don't try. Haiti visit was a tourist trap, if you want to enjoy less people on the ship, enjoy it on this day. FALMOUTH, JAMAICA use caution if you walk out the wire, not safe, although I have walked around many unsafe places, don't do it with your family. Google crime for Falmouth Jamaica. COZUMEL, MEXICO awesome port, long walk to get to the port but worth it can can always take a cab for cheep money or horse drawn carriage on the way back which I did for 20 bucks. You have to haggle. Stateroom and attendant were awesome as well. This is the first time I did not have a balcony but spent a lot of the time up on deck, missed the sound of the ocean at night while leaving the doors open, but great size and very clean. attendant had buckets of ice for me twice a day. Always had Ice. Room service sucked, they charge for it now which is really bad and the food wasn't great either. Hopefully they will make some improvements. One last thing, STAY AWAY FROM THE SPA its a rip, I went for a Massage it was poor and they were not accommodating AT ALL. Save your money. Read Less
Sail Date February 2018
From the very start it felt as if they were pushing anything that was an extra charge. The specialty dining rooms, the multitude of drink packages. There was a $7.95 fee (to which an additional 18% would be added) for room service, and an ... Read More
From the very start it felt as if they were pushing anything that was an extra charge. The specialty dining rooms, the multitude of drink packages. There was a $7.95 fee (to which an additional 18% would be added) for room service, and an $11.95 fee for an in room movie, with absolutely no options for free. What happened to chocolates on the pillow? Complementary beach bag? It appears that Royal Caribbean does not know the meaning of complementary. It makes us feel like we are special and they appreciate us a passengers. And then there was the dining room experience… We went as part of a group. Four days in a row over the loud speaker, came the patting of themselves on the back and tooting their own horn at the expense of our social/conversation time and disrupting our service. SERVICE. At one point they asked us to give our wait staff a standing ovation, WHILE WE WERE STILL EATING!!!!! and an additional standing ovation during desert. In the Wipe Out Café (on the same deck as the Windjammer), they did not offer ice tea in the beverage dispenser. When I asked about it, I was told to go to the Windjammer to get it (while I was standing there holding my lunch). I’m not exactly sure what we paid for, except an overpriced hotel room. Royal Caribbean, specifically Oasis of the Seas, needs to work on "service", i.e. to serve. Service seemed to be available only for additional fee, plus the mandatory 18% gratuity. For the most part we felt we had to "serve" ourselves, fend for ourselves and at times bus our own table. We would not recommend Oasis of the Seas to anyone. Read Less
Sail Date February 2018
The Oasis of the seas is a beautiful ship! But it was ruined by everything they charged EXTRA for. They are CHEAP, CHEAP, AND CHEAP!! -Such as $7.95 room service fee. They don’t provide a lanyard for the card, HOWEVER, they sell them ... Read More
The Oasis of the seas is a beautiful ship! But it was ruined by everything they charged EXTRA for. They are CHEAP, CHEAP, AND CHEAP!! -Such as $7.95 room service fee. They don’t provide a lanyard for the card, HOWEVER, they sell them for $12.95 EVERYWHERE on the boat. -If you want a lovely meal (free on other cruise lines), then you pay $$$. The regular dining meals are UNDERWHELMING, and smallish and you have to line up and wait for a table. -Central Park: we’ll-named because every store and restaurant there, was expensive. It was pretty but disappointing. -There were only 2 adult-only pools and one is really a large fountain- you can’t swim in it. The other adult pool was under construction the entire week. -Good luck getting into the shows. We tried to book 6 weeks b4 the cruise and all but 2 were already full. We saw 2 and they were great. Unfortunately we never got to see the water shows. Each time we lined up almost an hour early (so we could get a seat), but the show was cancelled due to weather. Overall a huge disappointment. We saved a long time for this and feel that we’ve lost a lot of our hard-earned wages. Wish we had gone on Carnival. Tips! Book very early for the shows as well as if you want the early dinnertime. Save a chair at the pool at 6 am or you won’t get one all day. Read Less
Sail Date January 2018
Cabins are not well maintained (sheets were torn, modeling coming off). Also, service in dining and activities suffers. Not the crew's fault, it's simply too large to provide a quality experience that you would expect if ... Read More
Cabins are not well maintained (sheets were torn, modeling coming off). Also, service in dining and activities suffers. Not the crew's fault, it's simply too large to provide a quality experience that you would expect if you've cruised on other lines/ships. On the first night in the main dining room they could not find our table so we were left standing there for 10 minutes. The food, while pretty good, took more than 45 minutes between courses and was often the wrong order. We also were frustrated that activities were poorly managed. For example, a sign would state it was starting at 10 a.m. but the staff responsible wouldn't appear till 10:30 or 10:45 which left us waiting. We would ask and were always told 'They are coming.' With all the problems, the few staff we did connect with consistently were wonderful and took the time to know us and ask about or experience. Lastly, this ship extends 17 floors above the ocean so it sways and rocks even in calm seas. If you have motion sickness issues, you should avoid it. Read Less
Sail Date January 2018
We chose this cruise on Oasis as a little romantic getaway and splurged on the Crown Loft Suite. While most of our cruise was great including speedy embarkation, awesome venues and our favorite place, the Coastal Kitchen; RC began a ... Read More
We chose this cruise on Oasis as a little romantic getaway and splurged on the Crown Loft Suite. While most of our cruise was great including speedy embarkation, awesome venues and our favorite place, the Coastal Kitchen; RC began a major construction project on the roof above us that lasted the entire week. The hammering, drilling banging and grinding that went on above us from 8 am to 6 pm was totally unbearable. On Monday, we inquired about the noise and asked if they could switch us to another room but were told that the project was complete and that it would be quiet for the remainder of the cruise....? Tuesday morning, we woke up to the banging again...and Wednesday and Thursday.....it never stopped! I recorded the noise every day and played it back for anyone that would listen?? My Concierge, my room attendant, the hotel administrator....? Finally on the Friday they offered to switch our room? seriously....? We had a day and a half left on our cruise? Thank you, but no....I would have gladly moved on Monday, but with one day left, we were not packing up our entire room and moving. When we returned to our room later that night, they offered us a 30% Future Cruise Credit which was nice....but did very little to make us feel any better about the way we feel they had treated us and the loss of this cruise. Our cruise cost us over ten thousand dollars including flights, hotels etc., and they offered us $1308 for me and $654.00 for DH to use toward another cruise...as nice a gesture as this was, if I'd had the option ahead of time, I would have chosen NOT to have a discounted CLS that was under construction. I know there are many people out there may have opted for the 30% discount and lived with the noise....but I would have chosen to PAY MORE for some PEACE & QUIET!! Read Less
Sail Date January 2018
Let me start this by telling you that I’m a HUGE Royal Caribbean fan. I’ve been on over five cruises and loved all of them. Where do I begin. No atrium, no wave runner, no zip line, one tiny little theater, no bowling alley, a ... Read More
Let me start this by telling you that I’m a HUGE Royal Caribbean fan. I’ve been on over five cruises and loved all of them. Where do I begin. No atrium, no wave runner, no zip line, one tiny little theater, no bowling alley, a lack luster single floor dining room with a 10 foot ceiling, one ping pong table and a basketball court, and no second half of the ship are just a few of things I could mention right now.. I understand that a few of those are only on your biggest ships but I was shocked to find out this ship didn’t have the indoor mall area almost all of the other ships have. These things may not have been a huge deal if we had actually made it to Coca Cay (the entire reason I booked this trip) since we had to break the news to our little girls that the island we had been bragging to them about for two weeks wasn’t going to happen and we were going to be stuck on the ship all day. Since it was too cold to go in the pool and the winds were too high to use the rock climbing wall they pretty much only had one thing to do the entire day and that was the hot tubs but for some reason two of the “hot” tubs were cold. When we asked the guy why they were cold he just shut them off and put a maintenance sign up on two of them for the entire day we were at sea. Then the next day in Nassau it rained and was freezing so after two hours of walking around the shops in the rain we went back to the ship and decided to see what was going on on the ship. There was ABSOLUTELY nothing going on on the ship until 7PM that night so I called down to the front desk to ask them what we were supposed to do for the next six hours in the rain. So they decided replay the same Boo movie they had been playing all week in the movie theater. So we decided to take the girls to the movie. Not only was the screen distorted and difficult to see but the movie was a PG-13 movie and was pretty inappropriate for my nine year old. Thursday rolls around and they decided to take us to Grand Bahamas to make up for Coca Cay. This was supposed to be the coldest day of the week and the closest beach to the port was 30 minutes away. Since we missed an entire day at Coca Cay you would think the ship would provide transportation or a free excursion to make up for it but of course not. So we had to pay some taxi service $96 to take us to the beach. Mind you this was the last day of the cruise and my girls hadn’t even seen a beach yet. So we ended up getting an hour on a beach in the sun on the last day of our cruise. We also ended up buying the drink package on the first day partly because of getting free drinks on Coca Cay. I’m not a marathon drinker.. I like to get a few doubles and then just drink beer the rest of the day. But apparently they changed the rules and started charging extra for doubles without even mentioning it to me. So every time I thought I was getting a drink that was included in my drink package I was being charged $8 for the double. I have been on five cruises with Royal Caribbean and have NEVER had to pay extra for doubles. After I was informed of this I didn’t even really use my drink package because I drink Vodka red-bulls and I don’t like a strong Red Bull taste in my drink. So there’s another $600 down the drain. You have no idea how many times I’ve bragged about the drink package to people that weren’t sure about cruises and told them you can order anything you want. That’s the whole reason you justify spending an extra $120 a day on alcohol. On top of that the tv in my girls room was snowy the entire trip. Mind you the tiny little tv in their room was about all they had for entertainment for half the cruise. We called about it twice and they were never able to fix it. The only other thing they had to do in their room was use their phone and the outlet was broken and every time you plugged something in the adapter would just fall out of the wall. In our room the sink leaked and every day we’d walked into the bathroom and step into a puddle. For the shows we ended up with one comedy act that was great and three musicals. The last night of the cruise we were expecting something big for the finale of the trip since there was no parade like on all of the other boats and it was just a different version of the same one we saw two nights earlier with the same singers. And all of the shows seemed to be 70’s themed. Do you think maybe they could have broken it up with a magic show or something? We also were under the impression they were going to have all kinds of events for kids and they had nothing. I understand you can’t predict the weather but they should have backup plans for when an entire week gets crushed. There should be free excursions or more activities planned. SOMETHING! It only hurts Royal Caribbean in the end because there are cruise people and there are non-cruise people and you can’t afford to turn off the people you’ve got. I mean I know they have all the fine print that protects them from stuff like this but it still doesn’t mean they shouldn’t feel bad about it. And like I said if the ship was better and had more stuff to do it would have only been half as bad. Read Less
Sail Date January 2018
We chose this cruise because we were looking for a new destination and in the past have been very satisfied with Royal Caribbean. The ship is old, small, and poorly maintained. Our cabin had little to no storage, we kept our suitcases ... Read More
We chose this cruise because we were looking for a new destination and in the past have been very satisfied with Royal Caribbean. The ship is old, small, and poorly maintained. Our cabin had little to no storage, we kept our suitcases under the beds and pulled them out like drawers. No chest of drawers, 3 small desk drawers and only one chair, the desk chair, no mini bar. Very small TV and no speaker in the room to hear announcements. There are limited restrooms throughout the ship and often stalls were not in working order. Before arriving in Freeport, our final stop, we were unable to obtain a map or any worthwhile information. Were quoted inaccurate prices for taking a taxi from the port to the city, (inaccurate in excessively high.) On the positive side, the food was quite good and the entire crew was exceptionally helpful, friendly, courteous and hard working. I would strongly advise against sailing on this ship. Read Less
Sail Date January 2018
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