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4,975 Royal Caribbean Port Canaveral (Orlando) Cruise Reviews

We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to ... Read More
We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to prevent overcrowding and it worked. We had an owners suite, which provided so much room for two adults/two children. Our balcony included a dining table for 4, 3 lounge chairs, and plenty of space just to walk around. The perks for being in a suite are huge. The private restaurant, which hosted a nightly "happy hour" in the bar, offered complimentary wine, beer, and cocktails and a nice variety of appetizers. The common areas were in different themes, very beautiful. Central Park was full of trees and plants, almost forgot we were on a ship. My kids loved being able to get a slice a pizza anytime they wanted. Restaurant staff went out of their way to provide great service. The only time it ever felt a little off was in dining room, that may be due to how busy it was. The food was great, Windjammer was surprisingly good for a buffet. Something for everyone, great variety of ethnic food. There was so many choices for entertainment, our kids had a blast ice skating. We loved the rock climbing, Flow rider, mini golf. The spa...……….. Let me just say I wished we had skipped it. Beautifully designed but I had flashbacks of Timeshare seminars. My daughter and I booked a simple treatment (eyebrows) only to find ourselves in the middle of a cosmetic procedure presentation. We checked in, filled out the paperwork and were directed to sit in the café until our names were called. And there we sat, watching hard sell tactics for Botox and a variety of "work". After 45 minutes I had to remind staff we were still there. I was then reprimanded for sitting in the wrong spot and told I needed to relax and not be so grumpy. The procedure involved my daughter being insulted about her skin and me being reminded I should relax more. Oh, and would I buy their products. A spa should be a place of relaxation, not coming off as a used car lot full of sharks. Hard-sell tactics are such a turn off. That being said, the cruise was nice, ship beautiful, food really good, entertainment and activities great. Shore excursions are what you make of them. The spa is beautiful, but not a relaxing place. We would go on this same boat in a heartbeat! Read Less
Sail Date May 2019
Being very loyal to Royal, and having been on more than 60 cruises we go with an open mind with intent on having fun. I hate to post anything negative unless it's something important so here goes, I'll get the bad out of the way ... Read More
Being very loyal to Royal, and having been on more than 60 cruises we go with an open mind with intent on having fun. I hate to post anything negative unless it's something important so here goes, I'll get the bad out of the way first. Morning one, we decided to have breakfast at mini bites. It was scheduled to open at 7. We arrived shortly after. It was not open so I asked if I could get a cup of coffee and wait. I was told they don't have any coffee there. A breakfast place without coffee? Ok so we went all the way forward to the solarium bistro which was open, got coffee and tea and went back to mini bites because it is one of the few places that make omelets. We placed our order, they gave us a number to place on our table and said they will bring the food to us. After a very long wait, our omelets arrived, cold!. As we waited we noticed flies feeding on the food in the serving line. I found a supervisor and told him what was going on. As soon as the staff saw him, out came the coffee they claimed they didn't have. We left without finishing our COLD eggs and didn't eat there again. Latter when we passed by, the food was covered, hum maybe it was still the same food the flies were enjoying? On the up side if you are an omelet lover we found them at Johnny Rockets. No charge for breakfast, the food was very good and the service excellent. Best of all it was clean and no flies. Next gross issue. It's becoming more common. People putting their bare feet on top of tables. What are they thinking? Would they want to eat of their own table knowing someone has been using it a foot stool? Let's think about the health issues and keep your feet off the tables. Ok enough about the bad stuff. The cruise was very good. But it's more geared to younger cruisers and those with families. If you are a more traditional cruiser this might not be for you. Boarding was the fastest ever in the more than 60 cruises we have been on. They used scanners to confirm our boarding pass. We went directly on board, got something to eat and went to our cabin. The sea passes were on the door of the cabin and our luggage arrived shortly after. Very impressive. Our cabin was a balcony overlooking boardwalk. We wanted to check it out since were we determining if our grandson would enjoy the Harmony for his first cruise. It was a bit noisy at times but lots of fun to watch what was going on and we're sure our grandson will enjoy it. We saw lots of kids having fun and would recommend this ship for anyone with families. The cabin was one of the best we have had. Lots of storage, plenty big for 2, nice bathroom roomy shower, comfortable bed and a great cabin steward. After the first morning disaster we had all our breakfasts at Johnny Rockets. Very good and great service. The rest of our meals were at the Windjammer. It could be crowded at times, but it you avoid the peak times you'll have no problem finding seating. The staff was super, the WD was clean and lots to choose from. Some of the meats were a bit dry but overall the food was very good. The layout is a bit odd and you get the feeling you're hunting for you food instead of just going to a buffet. We saw it as a fun challenge. The crew was great, the ship clean and well maintained. Being older and more of the traditional type of cruiser we felt the only down side was the lack of dancing earlier in the evening. They had nice bands almost nightly, but they didn't play until around 9PM. That tends to interfere with other activities we'd like to do in the evenings. Overall we had a great time but unless we take our grandson on a cruise we'll stick with the smaller ships. But like I said I'm sure if you have a young family you'll enjoy the Harmony. Read Less
Sail Date May 2019
We chose this cruise because we’d sailed on Navigator OTS and really liked the layout of the ship. Since Mariner OTS recently received an overhaul, she became even more attractive to us for a weekend get-away sailing out of our ... Read More
We chose this cruise because we’d sailed on Navigator OTS and really liked the layout of the ship. Since Mariner OTS recently received an overhaul, she became even more attractive to us for a weekend get-away sailing out of our favorite, close-to-home port - Canaveral. Embarkation was smooth and we were on the ship within minutes of arriving at the pier, about a half-hour before our room became available. For the first time (and surely what will be the last), we chose a guaranty cabin based on cruise duration and price. It turned out to be a disappointing experience. Our interior room, located on Deck 8 and very close to the very rear of the ship, clearly had not been updated as evidenced by the stains on the back of the desk chair and the musty odor in the room caused by carpeting badly in need of a thorough cleaning and deodorizing, or better yet - replacement. Also, my husband called Maintenance staff in the middle of the night because he was unable to sleep due to the rattling and vibration within the room. When they left the issue seemed to be resolved, only to start up again within a short time. We were happily surprised by the quality and variety of food in the Windjammer Café and, although we had to scout around a little bit for seating, we were pleased with all of our breakfast and lunch visits. Our Main Dining Room experience was totally enhanced by the excellent service provided by our waiter Dony and his assistant Noril at Table 471. They were totally committed to providing superior service and a cheerful ambience --- the best waiters we’ve had in a long time! The meals were two hits and a miss. The chicken marsala was good; the beef tenderloin excellent; however, the green pasta totally lacked flavor and was barely warm. My husband enjoyed the seafood entrée and the beef tenderloin as well. We caught both general audience and adult comedy shows, and came away wishing they had been better. We like to play in the casino and found Mariner’s casino staff very friendly and helpful. Bar service was good throughout the ship. A special shout-out goes to Luis at the Boleros Bar! We’ve visited Freeport/Lucaya and Coco Cay in the past and since we’re not really beach and/or water park people, we stayed on the ship to relax and explore. While disembarkation wasn’t too bad at Port Canaveral, I must say, I absolutely love the digital disembarkation program now available at Miami and Fort Lauderdale ports, and hope that Port Canaveral will soon have it, too. With the exception of our accommodations, we had a good time onboard Mariner of the Seas. Read Less
Sail Date May 2019
Overall experience was good, Ship- too big, good for family with kids, nice, plenty of things to do. Cabin, pretty big than the regular balcony, clean. Dining, too crowded, line up every night, I suggest to book the specialty restaurant, ... Read More
Overall experience was good, Ship- too big, good for family with kids, nice, plenty of things to do. Cabin, pretty big than the regular balcony, clean. Dining, too crowded, line up every night, I suggest to book the specialty restaurant, on first few night. Food, everyday same menu, steak so thin unlike before from my experience from other Royal caribbean, Grease and Fine line is awesome, I suggest come in 20-30 mins before to line up, to get good seat. SERVICE!! NOT SO FRIENDLY, AND GUESS WHAT, A SECURITY GUARD OF DECK 10 AND THE HEAD OF HOUSEKEEPING ON DECK 10 CAME TO OUR ROOM, EVEN THOUGH WE HAVE THE SIGN OF "DO NOT DISTURB' IN OUR ROOM IS POSTED IN OUR DOOR., I OPENED THE DOOR AND THE SECURITY GUARD INTRODUCED HIMSELF NAME JACK AND PUT ME ON CAMERA, AND I SAID YES, AND WHAT THIS IS ABOUT? HE SAID 'WE WANT TO KNOW IF YOU'RE STILL ALIVE?' What kind of questions is that of course we are alive coz we' re in and out of the ship, coz we were on port on that day, and spend 3-4 hours only but we also rented the towel and scanned our sea pass, so obviously we are alive, and HE ALSO WANTS TO CHECK OUR ROOM. So I let him. this was so intimidating TREATING US LIKE A CRIMINALS. this is my 5th cruise, and i wasn't treated this way, They should teach their crew how to ask properly, I understand that they have policy to follow, but at least ask nicely, like " sorry ma'm to disturb you we just notice your sign is still up, is everything ok? " They should teach them how to be polite. So we had a meeting with the Head security and head of the maintenance of the ship, and all they said was sorry. I'm actually glad that it was on camera and they heard how the security guard ask me. and they didn't offer anything to compensate us. The last day of the cruise I went to the guest services and talk to Maria B, and she offered us at least a bottle of wine, But i don't drink, and its end of the cruise and my husband won't drink it anymore. She was kind enough to offer me port credit. So Thank you Maria B. Good thing our next cruise is not with Harmony of the sea. Read Less
Sail Date May 2019
Zumba Cruise for 120 people. If i don't have to go back to Nassau, it will be too soon. We took the excursion and it was a marketing tour for the local merchants and not much else. Coco Cay was a rip off. Anything you wanted to ... Read More
Zumba Cruise for 120 people. If i don't have to go back to Nassau, it will be too soon. We took the excursion and it was a marketing tour for the local merchants and not much else. Coco Cay was a rip off. Anything you wanted to do, you had to pay for. I understand paying for the zipline or the balloon ride, but charging to use the pool and water, is utterly ridiculous. The food was well prepared and an excellent choice for the buffet. The evening dinner was excellent with fantastic servers. Eating there was the highlight of the cruise. The entertainment at the theater was well done and very entertaining. The music throughout the shop was very good. I don't how a ship that has children on board, will allow smoking in the casino. to get to some of the facilities, you had to go through the casino, it was disgusting. If you stood on the 5th level close to the stairway going to the casino, it had a terrible smoke smell. I have been a smoker in the past, but if was disgusting to have to smell that. Overall the cruise was good as long as you stayed on the ship. Royal Caribbean lost my business because of Coco Cay. Read Less
Sail Date May 2019
Royal Caribbean’s Harmony of the Seas relocated to Port Canaveral on May 6th and made its first seven day sailing on May 12th. My wife and I, along with several neighbors and friends, booked the cruise shortly after the relocation ... Read More
Royal Caribbean’s Harmony of the Seas relocated to Port Canaveral on May 6th and made its first seven day sailing on May 12th. My wife and I, along with several neighbors and friends, booked the cruise shortly after the relocation announcement. We all live less than one hour from Port Canaveral so the Harmony will be our home port RCCL ship. The Harmony will be sailing from terminal one, a relatively modern port designed for the Oasis class ships. So we had a new ship, a new port, a new terminal and the first seven day cruise. We booked a grand suite so we have the Harmony and a suite experience from its new home port. Nice! Embarkation: Efficient and fast. The process starts with a check of paperwork followed by a security check. Check-in begins before 11:00 am but boarding doesn’t begin until about 11:00 am. A lot of people check in early and wait in a large holding area. There is a separate, adjacent holding area with comfortable chairs and couches for suite, diamond plus, and pinnacle members. It is not real large. Check-in is done using iPads, so having checked in on line and holding a sea pass and passport are necessary. Photos may be taken with their iPads if necessary. Boarding is done orderly with the priority area boarding first followed by each RCCL cruisers’ status, so loyalty does have rewards. We have our own wheelchair so we were met by a “pusher” at the terminal entry who guided us through the process and on to the ship. We did call ahead to ask for assistance and it was provided willingly. Dozens of passengers were in the same situation, some with their own wheelchairs and some just needing one of the RCCL’s chairs to get up the ramp onboard. Ship: The Harmony is an Oasis class ship with more up-to-date features that one would expect with newer ships. The iPad check-in system is the first of the new features. The card key system that uses a touch process (touch the cabin door) rather than a slide or insert system for use around the ship. The casino slot machines, for instance, use the touch process so no more concerns about leaving your room key in a slot machine. There are digital and interactive displays in many places around the ship. There are new water slides and even a dry slide, a huge multi-story slide called the “Abyss”. Apparently, the RCCL app is useful on board the ship for getting a variety of information. We left our iPhone in the cabin and got along just fine. It is newer, nicer and more modern than its sister the Oasis and the Allure, as would be expected. Restaurants, Food and Service: All the restaurants we sampled had excellent food and service. Our primary breakfast and dinner restaurant was the Coastal Kitchen on deck 17 that is reserved for suite guests and pinnacle cruising status members. The Assistant Maitre D’, Ace, leads an excellent staff who are seasoned veterans. Ace described the process for becoming a staff member and the results have produced some of the best servers. They all have different personalities but work very well together. Ace rotates the waiters among tables so it is easy to meet most of them in a week. The food was very tasty and nicely presented. Chef Henry led the kitchen staff and was out sampling feedback from guests. I try fish at many meals. The branzino was the best. The lobster, cod and shrimp were also nice. We ate in the Windjammer for a few lunches. The food was very good and a nice variety was presented. Some people miss the pasta bar and desserts, complete with ice cream located toward the back of the ship (aft). We also had lunched in the Sabor and Izumi restaurants. Both are recommended. Casino: The Harmony of the Seas has a large, brightly lit and active casino on deck four. It contains a wide selection of modern slot machines and table games. There is seldom a time when there are no places or machines to play. We had no problems. The casino uses the “tap the card key” process for logging on to each machine when played. The computer awards points for play that can be redeemed for cash and used for awards of small discounts on future cruises, although the restrictions are pretty stiff. Onboard credit can be redeemed at the machines and cash can be charged to the cabin. No more standing in line and having the cashier handle the transactions. There are also machines for cashing in chits, much like on land casinos. Interestingly, the casino is open a lot more than in the past. It was closed only for the port of St. Thomas on this trip. We enjoyed playing every day that the casino was open. Our favorite time is in the mornings while the place is quiet. The downside of the casino is that smoking is allowed in one area. Smokers, many who do not play, just use it as a smoking lounge. A real negative and no one but the smokers’ benefit. Suite Experience: We have enjoyed the experiences and the benefits of ship suites for a while. They may be of interest to some readers. First, the cabins and the benefits do cost more, sometimes a lot more. It might be worth a try once, but be careful as it is easy to get hooked. Hint: Suite cabins sell out very early in the booking process so procrastination can cost you your favorite location. We book at least six months in advance and normally a year. We tried four months recently and the selection was limited. The experience starts at embarkation. The terminal has a special, comfortable lounge for waiting embarkation. Suites are the first to board so you can beat the race to the restaurants. The Coastal Kitchen and the adjacent suite lounge are open so it is an opportunity to relax then have a nice lunch at noon, when the restaurant opens. Snacks and beverages are also available in the lounge area. The cabin is the next benefit to experience. The grand suite is 371 square feet with a 105 square foot balcony. It has a bedroom, TV room, two TVs, large bath with combined tub and shower, an entryway with a bar, lots of storage space, a safe, coffee maker and large balcony. Treats are delivered a couple of times during the cruise. The concierges, Elaine and Checker, are located in the suite lounge area and are helpful in making reservations and arrangements as well as answering questions. The Coastal Kitchen is open for every meal. Breakfast and lunch require no reservations but dinner does. Sometimes there is a waiting list for dinner. The food and service, as mentioned above are superior. Assistant Maitre D’, Ace, and Chef Henry do an excellent job managing the operation. There is also an outdoor suite pool and lounge area. We did not partake in that benefit. Reserved seating is available for suite guests in the ice, aqua and main theaters. A special area is saved until about ten minutes before showtime. The seat locations are nice. Disembarkation is the final benefit. The concierges lead guests off the ship at three times, the first meeting at 7:15 am and leaving at 7:30 am. The suite guests are provided priority at each point in the disembarkation process. This is a very nice benefit. Because we have a wheelchair the concierge also made special arrangements for a “pusher” to get us into the terminal. Conclusion: The Harmony of the Seas and our suite experience on the ship’s first seven-day cruise out of Port Canaveral was all we expected it to be. The entire staff that we encountered were excellent. The venues were all in top shape, many have to be seen to be believed. We highly recommend the suite experience for at least a once in a lifetime experience. We are booked for our next Harmony experience from Port Canaveral. Read Less
Sail Date May 2019
We chose this cruise because we love the Oasis class ships and had been on Oasis of the Seas and Allure of the Seas the two previous years. While they are all very similar, each has their different nuances. We have been on 12 cruises ( 8 ... Read More
We chose this cruise because we love the Oasis class ships and had been on Oasis of the Seas and Allure of the Seas the two previous years. While they are all very similar, each has their different nuances. We have been on 12 cruises ( 8 with Royal Caribbean ) and this was by far absolutely the quickest embarkation ever. I can't say enough good things about it. I had coffee one morning with a guy that had been on over 70 cruises ( not a travel agent ) and he confirmed what I already knew, Royal Caribbean all the way. They have the embarkation down to a science. Another thing I've always liked about Royal Caribbean is they do the muster drill in one of the dining rooms so there is a place to sit as opposed to other lines that have you stand for 30 minutes or more on one of the outside decks. The ship itself was beautiful and well maintained. If I had to do it all over again, I would definitely sail on this ship. The only thing I noticed and didn't like was that you could hear the noise inside your cabin from the Boardwalk whereas on the Oasis and Allure, you could not. We also noticed that the closets were configured differently ( which we liked ) and had drawers in them which the other ships did not. The shower was noticeably bigger with a completely closing glass surround. ( again, we liked this ) I don't remember the name of the motel we stayed in ( Titusville )( I think it was a Quality Inn ) but it was a dump and the steakhouse that they were so high on ( on the grounds ) had good food but I don't think they've cleaned their bathrooms in a couple of years. Our room steward Delano was great and very attentive. The entire staff was very friendly. The cabin was always very clean although I wished they had vacuumed a little more. Shore excursions were mediocre at best. Next time, I will not book any shore excursions. Perfect Day at Coco Cay was fabulous. We had a 10 o clock balloon ride booked which they had to cancel due to the wind. ( Royal Caribbean has no control over the weather ) Even though it started off cloudy in Port Canaveral, we had pretty good weather 95% of the time. ( again, Royal has no control over mother nature. ) The new Coco Cay is gorgeous. The entertainment on board was superb. As a guy, I don't normally like musicals but I thoroughly enjoyed Grease. Great production. We traveled with another couple and they enjoyed the cruise as much as we did. The service in the MDR was a little slow but there are 13 complimentary places to eat so this really didn't matter. That's another thing I like about the big ships, variety. Even though it was a large ship, I've been on smaller ships that seemed a lot more crowded. The belly flop contest, worlds sexiest man and women's cannonball contest were hilarious. The second Aqua show was a lot better than the first. Read Less
Sail Date May 2019
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond ... Read More
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond members with occasional upgrades. Perk 2 - gone - Viking Crown Lounge was packed 10 minutes after 5pm so there was no seating to be found. Food was on a kitchen counter behind a semi wall. You stood in a long line to order a drink at a table littered with bottles. This was supposed to be another Diamond member perk, free appetizers and drinks from 5 to 8pm at the Viking Lounge overlooking the boat/water. Perk 3 - gone - They no longer provide special blocked off seating for Diamond members at shows and events. Perk 4 - gone - Disembarking early. Used to be second off the ship only behind self assist and Pinnacle members. Our luggage tags said "39" on them making us the second to last to leave the ship! I'm so sad to say that I wasted all my time cruising on RC only to have no loyalty rewards after all this time. I was using a RC credit card to establish points for spending money on the cruises but now I'll have to switch to another type of card to accumulate points for a different cruise line. The stateroom attendant Ketut was amazing. Our room was always spotless and he was such a kind person and always smiling. That was about the best thing I can say about the cruise other than we really enjoyed the ice show. An older man fell going down the steep stairs on the way to a seat and had to be assisted out due to a severe head injury. Kind of put a damper on the event. The spa was good but I hate the pressure afterward to buy very expensive products. I can buy them on Amazon if I want them so why pressure me and make my relaxing spa time stressful? The food was good and now that they have arranged the setup differently it is not so crowded to pick out your meal. Still, never enough seating and I wonder if that's because people choose not to use the dining room anymore. Overall it was a slap in the face to start using other cruise lines. Read Less
Sail Date May 2019
I took this cruise as a quick getaway with friends. But it would be a great itinerary for singles, families and couples also. The ship was very diverse. Embarkation: Amazingly fast! We arrived around 1pm and were on ship in less ... Read More
I took this cruise as a quick getaway with friends. But it would be a great itinerary for singles, families and couples also. The ship was very diverse. Embarkation: Amazingly fast! We arrived around 1pm and were on ship in less than half an hour from parking the car. Disembarkation: Sadly a MADHOUSE. Customs got "full" and they stopped calling numbers at one point. Luckily, we had a very late flight and were self-disembarking so we were not in a rush and hung out on the ship. We still had time after leaving the ship and attempted visiting the Kennedy Space Center. We just had time to look around and were annoyed that after parking for $10 it cost an additional $60 per person to even go to the gift shop! We didn't have time to tour, so we left. Entertainment and Activities: The only downside to a 3 day cruise was there were so many things to do and we didn't have time to do everything we wanted! Some of the times were awkward and we could never find the "Box Office" to schedule things like laser tag. We had late set dining (hoping to avoid the kids and enjoy the evening entertainment), but often things were scheduled during that time. In the future, I would do MyTimeDining for a short cruise, but I will miss having the same wait staff each night. Service: Speaking of service, everyone was impeccable. Our room steward was wonderful, and the dining staff in the MDR and Buffet were great. Dining: The only let down was the MDR food. It came up unexpectedly bland and overcooked every night. To my surprise, some of the best food I ate was for lunch in the buffet. It had a better breakfast than the MDR also. Breakfast was a buffet in the MDR too, so unless you just like the relaxing atmosphere there, the Windjammer had more fresh choices. Deserts were only good once and I was sad that there were not better options in the Cafe Promenade where we have had excellent ones before. Ports: Nassau - This is a busy port but seems to handle the crowds well (5 ships in port that Saturday). We started the day early before most of the shops opened walking the 3-4 blocks up to the Queen's Staircase and Fort Finnacle. Easy to do on your own and not busy at 9-10 am. Nice but nothing overtly special. We shopped in town, ate lunch back on the ship and then went out for a Glass Bottom Boat tour with one of the locals sitting out in the port($35 pp). (Same excursion on the ship was only $5 more, so not a ridiculous savings. Bring cash and you can save a few dollars though with a local vendor.) We were going to go to the beach but decided to enjoy the ship for the afternoon. It was really fun eating dinner as we sailed away at 8:30! Coco Cay - BEST DAY EVER!!!! You can make this island whatever you want. Adventure: zip lining and water park, and rentals. Relaxing: plenty of free beach chairs, snorkeling, multiple swimming areas. We chose to spend the morning snorkeling at Chill Island, which was easy with my own gear even though they do have expensive rentals if you need some. Left that area and spent later in the afternoon relaxing on North Beach where it was actually quieter. There were a couple sharks and sting ray in the water to snorkel with if you were brave (only by the floating bar area)... which I was super excited about. Life guards are at each beach too and some organized beach activities. Free Food on the island was pretty good. A nice BBQ with mexican choices also. The drinks at the bars were some of the best on the whole trip. The pool bar looked like a fun party even though we went for relaxing areas instead. The entire family can be entertained here. I could have spent the whole cruise on this island! Read Less
Sail Date May 2019
Having been a fan of royal and it’s sister ships - this was a huge disappointment. I chose this ship that was suppose to have a dreamworks program catered to little kids. After paying in full I was told the program was canceled and ... Read More
Having been a fan of royal and it’s sister ships - this was a huge disappointment. I chose this ship that was suppose to have a dreamworks program catered to little kids. After paying in full I was told the program was canceled and nothing would be replaced. I paid 500 dollars for an almost 2 year old to sit a one mini splash pool. The best part is kids wake up early and the pool doesn’t open to 10. The last day the filter was broke and we couldn’t even go in for hours. LocAted right next to a larger splash park that she couldn’t go in with a diaper or any other pool on the ship. I was told there would be multiple options of things to do with a young child - ok great if I want to put my baby in an indoor playroom on vacation NO THANKS. Do a Disney Cruise is all I can say. The food was about good as a cafeteria in a hospital and lines for places to pay were a mile long for also mediocre food. 150 central dinner upgrade was the only positive thing I can say about this cruise. Service awful, out of everything form drinks to hot dogs, they never had anything. I haven’t taken a royal cruise in many years and will never again. Celebrity has always lived up to its expectations but with a child I was told Royal was the ship- NO go If you dont want to be nickel and dimed for every penny you spend skip this cruise line. I am a person happy to spend money on a trip especially for my baby girl. I have cruised on most lines and vacationed from beaches to the best resorts. Thank goodness we are going to Disney world after this or id be so upset right now. Lesson learned I will spend my money elsewhere where by daughter can actually have things to do like the characters and parades that i paid for but we’re canceled. Let me say I never write reviews but this really upset me. Hope those who read it deeply consider before booking Read Less
Sail Date May 2019
we chose this cruise for a quick relaxing get away( 8 couples) Before we even got on board it was turning into a mess, we booked this a year in advance used cruise planner and I called to link us all for dinner at 645 for the 3 nights ... Read More
we chose this cruise for a quick relaxing get away( 8 couples) Before we even got on board it was turning into a mess, we booked this a year in advance used cruise planner and I called to link us all for dinner at 645 for the 3 nights when the shows came on line I called to book 3 shows as cruise got closer all our plans disappeared. I was on the Royal app and looked in calender first my dinner for first night had just me and husband at 5 pm just 2 of us and no dinner for rest of cruise I called again asked what was going on , After they looked into it I was Told Janet called and changed it "Janet" who is Janet no one in our party by that name ,so now we had to have dinner between 5-530 pm every night because it was booked I called got nowhere there was nothing they could do ,Ok we left it , 2 days later I get email the show picked for second night was cancelled and we was put in for 3rd night so i called and asked what happen to the show we booked for 3rd night :oh we cancelled it" so I asked did you move it to second night ,oh no it s booked, So now all 8 of us got THE KEY which was useless as anything just a waste of money,and the WOW bracalet ,the didn't take the WOW any where unless you took off dining room would not take it so if you didn't take your card you was not getting a drink, We had reservations for the Comedy show on first night get to show 15 minutes before, all these people from dining room just going in ,here me with this so called KEY with proroity seating was a joke I got NO SEAT AT ALL no one was there checking to see if everyone going in had reservation, Next day went to Customer service desk what a waste of time , I asked her what did i spend money on if the key with VIP seating is a joke and the WOW is not taking any where ,all she could say to me was whats can do for you , Did you read the paper you have to go to show 30 minutes before I sad no it don't say that, Then every time my husband ordered a drink they would put on my name I didn't have the drink package had to stand in line again I think in 3 days i spent more time at the service desk,, The boat itself was huge and very crowded on Nassua day we was there all day and night we left boat for about 3 hours only so much you can do it port that there wasn't much to do there at all went back to boat for lunch tried to use Johnny rockets oh no its closed all shops closed only place to eat was windjammer ,photo shop closed you think it would be open for so people cant get stuff done with out all the crowds no so you just hang in your room or on deck 5 and sit and watch people go by I felt like i was at the mall waiting for it to open,, They put your little newspaper thingy in your room telling you things happening on boat one was 20.00 off for photo package we go and ask was told Oh there is no promotions today I took the paper out showed him and in black and white it there but he said NO that was first night I said look at day its day 2 he would not take it guess where I was next ?? back in service desk, I had called Royal several times and wrote email before we even got on board email where answered by ROBO MAIL some one will get back to you in 48-72 hours ,NEVER HAPPENED never got phone call from Supervisor like i was told even once on board nothing was resolved ,, was never offered a credit a dinner a drink NOTHING for them making this the worse cruise We have a cruise already booked on the Symphony in november we was all debating to cancel it or not ,, we know we are staying away for making reservations for dinner and NOT GOING NEAR THE KEY NOTHING SPECIAL ABOUT IT waste of money Our special Key times for zip ling was for monday between 2-3 pm . we were not on the boat monday i asked them this and they had no answer Read Less
Sail Date May 2019
We chose Harmony of the Seas because we wanted a short cruise out of Port Canavarel with all the amenities. We like Suites and the Coastal Kitchen experience. Embarkation was a breeze, our room cards were waiting for us in our room. ... Read More
We chose Harmony of the Seas because we wanted a short cruise out of Port Canavarel with all the amenities. We like Suites and the Coastal Kitchen experience. Embarkation was a breeze, our room cards were waiting for us in our room. Loved the Coastal Kitchen for Breakfast and lunch. We actually bought the dining UPGrade and had a dinner in 150 Central and Chops Grille. While the service was nice in both restaurants; the food quality was just ok. We ordered the Halibut in the 150 Central and it was definately overcooked; I know we could have sent it back but..... The next night in Chops; the appetizers were great. We both ordered filets; medium rare. Not the best quality filets we ever had; they lacked flavor. Thought at first they were overcooked but the center was medium rare. As much as we liked the smaller dining experience I don't think it was worth the upgrade price. The Coastal Kitchen service was great; the one dinner in the Main Dining Room was also great; just too big. We went to the Grease show; well done. I always think these shows go on just a bit too long. People were beginning to leave before the show ended. Loved the Grease music so we stayed for the entire show. We went to the Fine Line water show. WOW, WOW, WOW. Best show of this type that we have ever seen, Pay attention to the first performer to come on stage; we twirls and spins for at least 15-20 minutes and then he is also in the show. Super High energy. Well done Read Less
Sail Date May 2019
This was my first cruise with Royal Caribbean, I was looking forward to a fun, relaxing time. My girlfriend is legally blind, she has low vision, so we always contact the cruise line ahead of time to make sure she is comfortable enough ... Read More
This was my first cruise with Royal Caribbean, I was looking forward to a fun, relaxing time. My girlfriend is legally blind, she has low vision, so we always contact the cruise line ahead of time to make sure she is comfortable enough with the ship and the itinerary, as we have done with the three previous cruises we have been on with other cruise lines. None of what Royal Caribbean said ended up happening, this includes large print menus and cruise compasses. I realize that this really doesn’t affect most people, but for people with disabilities, especially a visual disability, rely on feeling safe on a ship to be able to enjoy themselves. Now on to the ship itself. CABIN: The cabin was your standard ship cabin, although, it was the smallest balcony we have had. The cabin itself was worn looking. There were stains on the couch cushions, and throughout the carpet. For some reason, all of the wood, desk, cabinets, etc. were really sticky. We had to wipe everything down before feeling comfortable in there. FOOD: the food was wildly inconsistent, and was ok at best. We did not eat at the buffet at all. The food in the dining rooms lacked flavor and any sort of creativity. The pizza at the promenade cafe was pretty good. We ate breakfast in the dining room every day. One thing that bothered me about breakfast service is, they had a buffet set up in the middle of the dining room. The was strange to me, if I wanted a buffet, I would’ve went to the buffet. It felt like they were trying to get away from serving the guests. The worst part of breakfast was that they couldn’t even make fresh toast, it was just sitting in a basket, and was rock hard. SHOWS AND ENTERTAINMENT: we didn’t see the ice show or the stage production. Our biggest issue here was the fact that they kept changing the schedule for shows and events. We saw the comedian at the welcome show on the first night, he was funny, so we were looking forward to the other comedy shows. This ship has the new Royal Caribbean app, which has the full schedule for the entire cruise available. The schedule for the comedy show kept changing, in the end, the only other comedy show was on the last night at midnight, had to be off the ship early the next morning, great job. We also love playing trivia while on the ship. The entertainment staff couldn’t even do this right. One time, a crew member came down to play the completely wrong game, and told us we were wrong, a moment later, the lady came over to host our game and had to tell the other guy he was in the wrong place. Another time, actually later on the same night, we went for trivia, and the host actually played the trivia game from the night before, wouldn’t listen to us when we tried to tell him. PORTS: We did not get off the ship at Nassau, this was our third time there. At the new Coco Cay, we rented a bungalow on south beach. We were told the shuttle will bring you right to the bungalow area, no, got dropped off about a half mile down the beach through deep, soft sand. There were plenty of servers around to take drink orders, they just didn’t walk around much at all, not one server walked near our bungalow all day. The island is beautiful though. OVERALL SHIP CLEANLINESS: the refurbishments on this ship are beautiful, but was still probably the dirtiest ship we have been on. Banisters were dirty, carpets were dirty. We never saw anybody cleaning, which is uncommon for a cruise. We saw staff riding the elevator, just not wiping anything down. This was our fourth cruise in the last three years, and this was the first time we did not enjoy ourselves at all. My girlfriend actually felt scared going around this ship. Read Less
Sail Date May 2019
We chose this cruise because many of our cruising friends wanting to be on her first "return" sailing out of Port Canaveral after being gone for over 10 years. We also decided to have a first "Back to Back" experience, ... Read More
We chose this cruise because many of our cruising friends wanting to be on her first "return" sailing out of Port Canaveral after being gone for over 10 years. We also decided to have a first "Back to Back" experience, and so, also sailed on the May 10th sailing. Pre Cruise Stay We stayed, as usual, at Radisson Resort at the Port. For this first time, we elected to take their shuttle to the port; not sure why we never did this before, as, it was efficiently run and not overly crowded. We took the 9:30 shuttle, and were at the port and going through security well before 10. Check In Very efficient, at least for us (others in our group ended up waiting in long lines to get through security). We were approached by employees who scanned our Set Sail passess, checked us in, took our pictures, and sent us through the line for suites (we were in a junior suite). That was it! We then went to the departure lounge and waited roughly 15 minutes before they becan boarding (first Pinnacle and Suites, then, I believe The Key, then Diamond Plus, etc.) In any case, we were on the ship by 10:30. The only bad part, and this was not Royal Caribbean's fault at all, was the ship was being swarmed by love bugs. We had to walk all the way down Deck 4 to get scanned onto the ship, fighting the bugs the entire way. Gross. Later, we sat in The Schooner Bar were we had a good view of all the folks getting on the ship, shooing the bugs as they did so. This was the first time (other than when we were on Anthem) where they did not give us our Sea Pass cards before we boarded, rather, they were in an envelop outside our staterooms. Although the Set Sail Passes work to order drinks, etc., some in our group were told they could go to their rooms prior to 1:00 to get the cards. We were not told this, and, I was somewhat surprised this was allowed, as they typically do not want PAX wandering around the hallways while they are trying to get the rooms finished up. Ship The ship has been totally "amped" up. She is pretty, with a lot of interesting art work. The dining room was just lovely. Of course, this is the way of most Royal Caribbean ships. Other than the decor in the staterooms being a bit dated (still the "old" pink/green drapes, carpets, etc.), the ship was fresh looking. The Promenade is a bit shorter/smaller than Freedom Class, so, was missing a few things (e.g., Sorrento's). They'd swapped out Vintages for The Tiki Room. We were sorry to see Vintages go, however, our one foray to The Tiki Room was nice enough; interesting drinks and decor; although most of the time, it seemed there was a sign there saying "Closed for Private Function". The pool area was always packed, including The Solarium. There did seem to be more lounge chairs/seating available than what I recalled being on Explorer (sister ship). Everytthing was BRIGHT!!!!! There is a Dog House now on the pool deck, too. Other places we found ourselves frequenting were the pub (on Deck 5), Schooner Bark (Deck 4; good place to meet up with our group), and Ellington's (Deck 14), due mostly to The Diamond Lounge (also on Deck 14) being so crowded, they overflowed us to Ellington's. The only minor issue we had with the ship in general was the elevators. Many, many times, they elevators would go flying by our deck without stopping (even if there was no one in them). It was really weird. Food We ate dinner each night in the main dining room. There was a group of 7 of us, and we had the same table for both parts of our cruise (different wait staff team, though). Generally speaking, the food was just ok. I do think the quality and variety is slipping, though. For example, one night a bunch ordered the grilled tiger shrimp, and no one could get the shells peeled off. I order chicken cordon bleu and it was partially raw. Someone else ordered the extra cost filet from Chops and it was tough as shoe leather. And, everything comes with mashed potatoes! I like mashed potatoes as much as the next person, but not with every single entree I order. By far the best category of food in the MDR are the appetizers, soups, and salads. I think from now on, I'm just going to load up on these, and not even order an entree some nights. The desserts are ok too, they had special 50th anniversary cakes on the last night of the cruise that were pretty tasty. We also ate in the MDR for lunch one day and breakfast another. For whatever reason, the meals these times were much better, especially the lunch. We only ordered room service for coffee and continental breakfast (anything else has a charge); the coffee is HORRIBLE, but, we use this as a sort of wake up call. Better coffee is to be had in either The Diamond Lounge or The Promenade Cafe (there is also a Starbucks, but of course, there is a charge for this). We had a few breakfasts in The Windjammer (The People Jammer); it was ok. Buffets are not my thing. Bevos We had the alcoholic beverage package; got a good deal on it during last year's Black Friday sale. It was MUCH more expensive on board, but, they were having a BOGO 1/2 off sale (no surprise given the make up of the majority of the PAX on this cruise and the one following, party animals!) Anyway, between the drinks, bottled water, specialty coffees, etc., it is worth it for us. Crew and Service We hardly ever run into any issues with any of the crew or the service. This time, all of the folks that took care of us (stateroom attendant, dining room team, bar tenders, etc., were just great. Even the headwaiter on this cruise was personable and came around several times (and found us our own pepper mill to keep at our table each night!) Entertainment Cruise Director Ricky and team were good. I like the silly shows they do on the Promenade (70s, 80s, etc.) We also watched a magician/comedian (can't remember his name) who was good with the magic but that was about it. The performer in the pub was good (even if he sang the same songs every night) as was the guy in Schooner. As of now, we're just not huge show people, and, we've already "been there done that" so many times with The Quest, Majority Rules, etc. Casino We don't gamble and it was always WAY TOO smoky in there. Stateroom See cabin review section Ports See port review section Fellow PAX I think a lot of first time cruisers this go around, and, a lot of huge groups traveling together for weddings (I think we saw at least three weddings) and family reunions. A good amount of children, too, which somewhat surprised me being it was a Monday-Friday cruise in early May. Most seemed friendly and having a good time (if a bit clueless). Some of the upper tier PAX (Diamond, Diamond Plus, Pinnacle) were downright snotty. Disembarkation As we were on a B2B, we did not do the usual disembarkation process. Also, since we did not change staterooms, we did not have to pack up. Rather, we met in lounge (maybe 20 of us total) and they checked us out/in there. After all the other PAX were off, they walked us off, took us through customs, had us sit in the departure lounge for a few minutes, and then walked us back on. Final note. This and the following cruise were pretty expensive for four nights/three nights, meaning, each leg was close to what we've paid for 7 night cruises in the past. I think some of this is Royal's strategy to entice younger professionals and/or families who can only get away for shorter periods of time, but, are willing to pay to do so. My guess is we won't run into this on longer cruises and/or shorter cruises on some of the older, smaller, less "amped" ships. As much as we like Royal (and are now Diamond Plus), we'll probably move toward the more sedate sister company Celebrity. Read Less
Sail Date May 2019
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t ... Read More
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t stay in any hotels. The cruise I just got off was the Mariner of the Sea departing on the 6 May and returning 10 May. My room was a balcony deck 6 room 6588. Embarkation: This went very smooth and RCL did a great job despite of all of the Love Bugs that we had. These bugs were so thick that they got into everything and more. We went to Cruise Terminal 6 (CT6) after entering the building the line moved in a steady pace and we were out and on the ship within 15-20 minutes. Cabin: Now this was an experience, the cabin was a little smaller than I expected. When you walk into the cabin on your right was a walk-in closet directly across was the bathroom. The room had a pull-out couch which we didn’t use and a pullman bed from the top which we didn’t use also. And it had a desk and TV. Although it was small, we put our bags under the bed and in the closet. This is where it gets fun, the shower is very small and has a wand for the shower. If you need to lean over to wash the sand off your legs open the sliding door then lean over, this is how small it was. Women good luck with shaving. Dining I am going to break this down into four section. Main dining, Windjammer, throughout the ship and Specialty dining. 1. Main dining. This is subjected to each person how they liked the dining and their experience and the food. I thought the dining experience in the main dining was fine. We were seated in a table of 8 against the window as I requested. The company was fine. The food was very well prepared served hot. You had a very good selection each night. My only complaint was the Slow Roasted Prime Rib. This was very tough and over cooked. Overall, I can’t complain about the food. 2. Windjammer: I have been on the Mariner of the sea several years ago and I have to say that the changes were great. The new layout provided everyone access to any type of food that you want without standing in line. There were more than enough seats that you didn’t have to walk around looking for a seat. As far as taste goes you had a great variety to choose from and like any buffet you will pick and choose what you like. I used the buffet for breakfast, and lunch and found it very good for what I ate 3. Throughout the Ship: There are many different venues on the ship that serves food, from hot dogs to sandwich to hamburger and everyone favorite, unlimited soft serve ice-cream. I did not go into Johnny Rockets so I can’t speak about the food. One place we use a lot in the evening was the Boleros. Pizza and sandwich for late night way to go. 4. Specialty Dining: Ok I am going to use red typing here. We selected Chops Grill for my dining on Wednesday the 8th at 6:30 pm. This is the only thing that I can say is good is the correct time we were given and they were expecting us. DO NOT and say again DO NOT book your specialty dining at Chops. Chops is located on the 11 deck right next to Windjammer. The first thing you notice is that the tables have no tablecloths on them. Our table in the main dining room had very nice table cloth, the napkin was folded in thirds and stood up on our places to eat. The napkin in chops is if folded in a square and laid on your place mat which was a brunch mat, (woven bamboo strips) The service was nothing to shout about. They came to the table and ask about drinks and handed you the menu. Now this is where I got a little upset. The steaks that were listed were also on the main dining menu. If you looked at the bottom of the main dining room menu, you will see steaks listed there for a cost. This really got me upset. Why did I pay that price for a “Dining Experience” only to get the same steaks for $11.00-$13.00 off the main dining room menu? We selected the filet mignon and we selected the mash potato, cream spinach. This was a shared condiment and what was offered was bland and not worth eating, also I checked just to be sure I used my tablespoons to check the portions and sure enough one tablespoon per person. Both steaks were medium as requested and good. While we waited for the steaks, we were offered no bread or anything else other then our drinks. Despite the whole issue we did eat the steaks. By the way no tip. 5. Entertainment: This was ok. We went to three shows; ice rink and two headliner shows. The ice rink show was very good and nice to see previous world class ice skaters. The other shows were a juggler and magician. There something about cruise line’s booking juggler and magicians they all do it. Both were ok, I thought that they were both better stand up comic then juggler or magician. 6. Disembarkation: This was the easiest disembarkation that I have ever done on a cruise ship. We selected to take our own baggage off and we were off of the boat in 10-15 minutes. The only problem was that the ship was docked in CT1 and we had to take a bus to CT6 to get our car. RCL provided a bus and short of being crowded it was fine. 7. Coco Cay: What can I say but WOW!!!!! This private island is so worth it. When you get off of the boat your ready to relax by the pool or ocean. There motto is “Have a perfect day” and you can’t help but have one. Food was good and plenty to go around and a variety of food is offered. By the way all of the soft serve ice cream again you can eat. What you see in the advertisement is exactly what you will get. If anything, book this cruise for the island and prepare to have fun and a relaxing day. In summary, overall the cruise is very good. RCL has an app that all cruiser should download. It is called “Royal” This app has everything you need for your cruise. It has a list of activity and what and where all activity is going on. The great part about the APP is it track your spending on your sail away card, so you can follow every day how much your spending. The only thing I wish it did was locater to show you where you are on the boat. This APP is a must. Don’t be confused this is NOT WIFI service this is only internal WIFI. I was happy that the boat has an “Adult” only section called the solarium and it is located at the very front of the ship. The flow rider was a hit with the kids, I on the other had watched. The round bouncy court still closed pending investigation on an accident that injured a person. I enjoyed that cruise that I am booking another one. I know that I go to the same island but there is something to be said about a boat that has a personality, this one did. Read Less
Sail Date May 2019
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most ... Read More
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most experiences/activities were near perfect! Meals in the main DR were timely, tasty and HOT. Service was outstanding. Windjammer food was excellent - plenty of choices - and HOT. Servers in Windjammer were very helpful and doting. The addition of new 'rides' - flow rider, etc., looked to be very popular. The new hand wash stations at the entrance to the Windjammer is an excellent upgrade. There were far more activities on board than I have previously seen on 4-night cruises - and they were well organized and ON TIME! The new Coco Cay is an outstanding get away for families. In summary, Royal has a true winner with this ship! Read Less
Sail Date May 2019
Chose this ship because of the ability to "sample" it with a three day cruise. I have been on Oasis twice but first time on Harmony. Large number of passengers....I believe they said 6,000+ so elevators always had long waits. ... Read More
Chose this ship because of the ability to "sample" it with a three day cruise. I have been on Oasis twice but first time on Harmony. Large number of passengers....I believe they said 6,000+ so elevators always had long waits. My suggestion if you are able is to take the stairs that way you get where you want to go faster and it works in your daily exercise program! Lots of walking from one end of ship to the other. Food was better than I anticipated, based on past RCCL cruises. Written communication was strange....I had reservations for comedy show the first night but it was not listed on the programs. I had to find the venue to be sure it was still scheduled. Evidently the comedians were also confused as it was mentioned during the show that they didn't know they were performing at that time. The comedians were not good. I booked the Chef's Table upon boarding and was given a slip of paper with no time nor date. There was no information sent to the cabin and I was unable to get anyone to answer the phone to see if we were confirmed for that night. The food and presentation were both outstanding but the venue was more like being in a tent. But it was really good. Read Less
Sail Date May 2019
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular ... Read More
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular seven day cruises from Port Canaveral. We were excited to take advantage of the opportunity. Harmony is a very, very beautiful boat. She is new, updated, sleek and technologically advanced. The decks are so huge. I can see where it would be easy to become lost. But, after a few days, its easy to catch on. The boat is divided by colors: blue, green, yellow, and orange. But, if the halls and stairs were labeled, I missed it. We had a great cruise and would sail on Harmony again. But, cruisers must be prepared for a TON of people. There are people and lines everywhere for the first day. Then, it starts to even out. Thus, embarkation was very, very crowded. But, we made it through security and onto the boat in just about 25 minutes. We chose to park off site at the Raddison in Port Canaveral and it was efficient and easy. Food: We totally avoided the Windjammer on the first day and made a beeline to the Solarium buffet, which was delicious and had plenty of options (the Solarium didn’t open until Noon on embarkation day). The Solarium never seemed crowded and there were always plenty of shade and chairs. We also had a bite at Park Café and Sorrentos; both were very good. Park Café offered an awesome bagel bar in the mornings and it was actually really, really good. We ate one hot dog at the hot dog stand on the Boardwalk, and tried to get several more hot dogs… but the hours were squirrely and even when the hot dog stand appeared open, staff would not serve… very strange and kind of frustrating. We ate dinners in the Main Dining Room, which provided great service and great food. One night, we were out of the Main Dining Room, within about 65 minutes, which was awesome! We also requested a table for two during breakfast in the Main Dining Room. After a little humming and hawing, we were accommodated, which was really nice! I was SO disappointed the Main Dining Room was not open for lunch when we were in port at Nassau. I was really looking forward to avoiding Windjammer and having a relaxing lunch… but no luck. On the day we were in port, there were only two (free) food options available…. Windjammer and Park Café. Since we had yet to be at Windjammer, we decided to bite the bullet and try it. It was crowded, but the food was very good. They even had a ice cream bar in the back, with staff scooping different flavors. That was very unexpected and very nice! So, I should not slam the Windjammer too much. But, the best dining experience we had was at Jamie Olivers. I highly recommend up charging to Jamie’s. We went for lunch and it was the highlight of our cruise. The service from Daniel was suburb and the food was absolutely amazing! We let it slip it was our Anniversary, and they treated us so very well. Casino: We had fun playing in the casino. The craps minimum was $10 and we found low-limits for Blackjack in the cruise compass for $6. The dealers were fun and the crowd was great too. Shows: When checking in online, I noticed there were options to reserve seats for the shows. So, I was confused when there were TONS of people in long lines to get show reservations. Then, when we went to the shows, there was no one “checking” to make sure we had reservations. I inquired about this, as I was confused. If you arrive at the shows 10 minutes prior to start time, the show becomes general seating and anyone is welcome. We never had a problem getting a seat and we arrived just moments before the show started. I didn’t care for the water show, but my husband loved it. My husband walked out of Grease, and said it was boring with no sets and inconsistent dancing. But, we both agreed Columbus was THE BEST SHOW we’ve ever seen on a cruise boat. Columbus was totally entertaining, funny, and we didn’t want it to end. The Ice Show was good too. There were men dressed as women in the opening scene, which was very painful to watch (it seemed to be purposeful and part of the show). But, after that, the ice show got a lot better. Water Slides/Abyss Slide: The Ultimate Abyss is one awesome slide! You start on Deck 15, aft and slide down to the Boardwalk. The slide is not scary. It has fun lights, wind, and sounds during the slide. The best part is even before sliding… the view at the top of the slide are amazing. You are allowed to have a cell phone (they show you how to tuck it away) and you can tuck away sun glasses too. If you have bare shoulders, bring a sweater or shirt to wear, as they won’t allow uncovered shoulders. Don’t bring your coke glass, as you’ll have to leave it and then retrieve it later. This looked like a giant pain for guests. On the flip side, the water slides on Deck 15, forward were very, very disappointing. The Perfect Storm was a disaster from the beginning. The lifeguard at the bottom of the slide made us remove everything…. Jewelry, sunglasses, waterSOCKs, and even my WATERPROOF watch. This was a complete turn off, as we had to take valuables back to the room and leave flip flops and watersocks by our chairs. Then, we had to trudge through the boat, barefoot, which was gross to me. The lines were long and they are overly cautious with when guests can slide. Once on the slide, it was so slow, dark, boring, and especially slow, I was glad when it finally ended. Honestly, my hair didn’t even get wet. Did I mention how SLOW the ride was? So, this made us even more frustrated… why have us remove all our jewelry, go barefoot, with THAT SLOW of a ride?? It was a complete turn off. Save your time and go on the Ultimate Abyss or do anything that’s fun. It would have been helpful to know there are more “rules,” besides the ones posted on the signs. I hope by reading this review I’ve saved you some time. Diamond Lounge: The Diamond Lounge was wonderful with great service. The food was good and the drinks were plentiful. Since there were so many Diamonds on the cruise, they opened up a second option for lounging, which I thought was a really nice touch. Thank you! Read Less
Sail Date May 2019
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights ... Read More
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights every time someone spilt a drop or dropped a drink. The centerium area of the boat was mostly dead and the bar was design were your back was to entertainment area. The ship was old and didn’t looked kept up. There were a few issues with the electronic part. Even the guy doing (employee) music trivia complained about the age and out dated equipment. Honestly felt like we were at a floating nursing home. If bingo is your thing, Royal Caribbean Cruise is for you. On a positive note, we did like that the drink package was unlimited and usable off the boat. CooCay was very nice and well kept. Pool was clean and service was decent. CooCay was definitely the best part of the whole trip. Never again! Carnival ships in the future. Read Less
Sail Date April 2019
Embarkation was easy with the KEY program. We arrived around 11am and were brought right onto the ship even though our rooms weren't ready until about 1pm. I bid and won on the Royal Up program and was upgraded from Ocean View to a ... Read More
Embarkation was easy with the KEY program. We arrived around 11am and were brought right onto the ship even though our rooms weren't ready until about 1pm. I bid and won on the Royal Up program and was upgraded from Ocean View to a Balcony Cabin the night before we left! The cabin itself was a balcony (7160) at the aft end of the side of the ship. It was the perfect balcony as it seemed more private than the rest with a solid steel divider between the adjacent balcony, and nothing to the other side. The staff are what made this cruise well worth it. After 5 other cruises with Royal Caribbean and 2 on other lines; the staff on this cruise went so much further to make sure we were happy for the entire cruise! The ship itself was showing it's age a bit. There were bits of rust showing in places and during the cruise parts of the pool deck were closed from time to time for repainting. The entertainment was pretty good for this smaller ship - the parade of flags was well worth it! If there's one reason to go back on this ship it's between that and the crazy amazing staff. Read Less
Sail Date April 2019
Nice cruise. Ship is older. Salad bar is limited, food in main dining room kind of repetitive but decent enough. My biggest complaint on the ship would be the poolside bartenders and the bar themselves....no stools to sit and get to know ... Read More
Nice cruise. Ship is older. Salad bar is limited, food in main dining room kind of repetitive but decent enough. My biggest complaint on the ship would be the poolside bartenders and the bar themselves....no stools to sit and get to know people like the other ships. The bartenders were no fun at all.The poolbar manager was miserable. Key west and Cuba both good. Cuba could depress u, it was decayingly beautiful, the Cuban people were wonderful. We took the old car tour and a evening nitelife tour...both good, both Non Royal Carribean excursions. Dont let them scare you into taking Royal Carribean tours....not necessary and when thru RC they are government tours and the Cuban people get paid less than if u book via internet on ur own then it is a private tour. Money exchange from American dollars into the CUC is so easy right in the terminal on the way out. Soom did take American dollars if you didnt have CUC. Cant speak to the food as I didnt try it. We did enjoy ice cubes in our mojitos and daquiris and that was not a problem. Overall enjoyable. Read Less
Sail Date April 2019
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding ... Read More
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding anniversary and we were joined by my wife's twin sister and her husband doing their 38th anniversary (kids lol). We have cruised most ship from Oasis class down. We made diamond on our trip as well. Boarding was a breeze. We got to the port at 11:00am and were on the ship by 11:30. This was the fastest embark I've ever had. Then we had a nice lunch in the Windjammer and hit the pool and the hot tub before going back to our room for muster call. We ate at the included dinning only. The first night they wanted to split us up to 2 tables. They quickly straightened it out. While the menu is a bit repetitive we still found good food to try. The wait staff was truly outstanding. The vision class of ships have a great view from most public rooms. The smoke from the casino is very noticeable in near by rooms like Boleros. Being a non smoker this was a real downer. They need better ventilation in the casino. Finally a great shout out to Luni in guest services, Gener and Inyoman our wait staff and Martin in Windjammer. These and many others made this a great cruise for me! Read Less
Sail Date April 2019
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was ... Read More
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was painting areas of the boat throughout the trip. The boat had nothing exciting to do. The arcade only had 4 games. It was the size of a closet. The pool was over run by children day in and day out. The hot tubs were consistently occupied by children And they were supposed to be open 24 hours but were closed each day before the pools as well. This was not a boat for couples or married pple. Only families with small children. The food was less than average and our beds were like sleeping on a slab of concrete. We had back pains every morning and tossed and turned all night. Cococay Beach was horrible. It was under construction and there was basically nothing to do there at all. Nothing like we expected. Total disappointment. Read Less
Sail Date April 2019
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and ... Read More
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and the water didn't go down the drain completely which left it with a uncomfortable smell. The bed is like sleeping on the floor extremely painful to sleep on. Dont be confused by the pictures of the ship it is a very dull and unappealing sight. When we were on our final destination the pictures and television showed us an amazing view of a beach with a waterpark but when we got there the beach looked like a construction site there was no waterpark just a bunch of signs saying coming soon. The food was decent but again not as advertised. Also there is no iron in your room they wont tell you that but instead they will let u get ur clothes pressed for a small fee...found that out the hard way. The crew was the best thing about the cruise. We will not be going on anymore Royal Caribbean cruises I'd rather get on a raft and pedal myself than to go on another Royal Caribbean cruise. Never been so excited to get off of vacation Read Less
Sail Date April 2019
We are a family of 6 with our exchange student with us. Thus we needed adjoining rooms. We the kids in one and my wife and I in the other. First issue is that RC won't combine adjoining rooms into one reservation. Second issue is ... Read More
We are a family of 6 with our exchange student with us. Thus we needed adjoining rooms. We the kids in one and my wife and I in the other. First issue is that RC won't combine adjoining rooms into one reservation. Second issue is that you must have an adult in each room. This would have been easier to work thru had it been communicated when we booked our rooms last summer. They got our money but failed to inform us of these details. When we went about getting final details done a few months ago this room arrangement became a big problem that they could NOT fix on the computer. They could not move me or my wife to the other room. But without an adult in that room we could not finalize that rooms reservations. We spent hours on the phone with this issue. What a complete pain in the you know where. Another big problem was the bait and switch on an excursion. A large group of our friends were on this cruise and we had booked an excursion thru RC for a catamaran to take us to a private beach and back in St. Maarten. When we get off the ship they herded us onto a bus and trucked us to a beach. We protested to the lady that we had a catamaran trip and she looked at us like we were nuts. These two issues put a damper on our experience with RC. As far as the food goes, the main dining is equal to Carnival and Disney but not better. We paid considerably more for RC and there was not one thing that stood out and being worth the extra money. Cabin size. These were the smallest state rooms we have ever stayed in. The bathrooms are tiny. Heavy set people would probably have trouble getting in and out of the shower. The sink is 1/3 the size of a standard sink. Clothing storage. There is very very little. For a 7 day cruise they need more. There are only 3 drawers. There are 3 cubby holes in the closet and about 10 clothes hangers. Read Less
Sail Date March 2019
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