Royal Caribbean Panama Canal & Central America Cruise Reviews

"Grandeur of the Seas" Cruise ship should be taken out of commission! The cabins and other facilities were ancient and in desperate need of renovations. The services and housekeeping on this cruise were far from commensurate to the price and additional fees. I paid almost $300 for WiFi that hardly ever worked while on the ship. I would literally have to leave my cabin and stand in the main common ...

I was treated bad on the ship on certain occasions. I felt as if it was harrassment on different occasions. My room wasn’t clean whenever it had too and I was told that I was going to receive a money refund since the cruise got delayed after a 6 hours docking. No one seems to keep their words and I had to use the money that i only had left on my bank card, now ever since im back home I don’t have ...

This was my first cruise that my wonderful husband spent thousands of dollars on. Even paid extra for the internet package, & the internet was absolutely horrible!! Not to mention, they lost our luggage! We received all of the luggage’s except the big huge black one that had all my babies diapers , clothes, blankets , and so much more. The staff was very rude and nonchalant about the entire ...

Our family held its reunion on the ship and never had we experienced such racist behavior from staff and other quests. At dinner our server did what he wanted disregarding our simple request like a taller glass to drink out of. The requests had to be asked several times before being fulfilled. The customer service reps seemed to be annoyed when you asked for help. The servers in the Windjammer ...

I have cruised with RC a few times, and this was the worst. The ship was old, and it smelled old. The elevators worked but if you looked at the screen instead of listening to the voice you would exit on the wrong floor. Sometimes the light for the floor you pushed would go off and the elevator would bypass your floor. The elevators were hot as if the heat was on inside. The carpets were old ...

The ship is old and shows signs of its age throughout the cruise. I paid way too much for the internet package to continue to stay in contact with family… To my surprise you have to be standing directly in front of guest services to receive a strong signal. When you go to the desk for any service solutions you can expect to get the run around of what can’t be done for you. The food is something ...

On this cruise I experienced racial discrimination from the workers & everyone acted like they hated to be there. It was a horrible experience all 11 days on this ship! Something needs to be done. Every time I got off of the ship I felt like I was being harassed and mean mugged by the ship customs people. The servers in the windjammer were being weird and rude at times. I watched my friends and ...

This was my first time ever on a cruise ship i was expecting to have the time of my life but boy was i wrong was i wrong, stay with me. I’m gonna outline a few things starting with the service; Before i even got on the boat when i was getting checked in showing my passport and id thee person checking me in made a racist comment towards me. I kept my cool, i should’ve complained then but ...

This was my first ever cruise and my last one. Motion sickness was not an issue for me, but the way that my family and I were treated was horrible. Discrimination is the first thing that comes to mind. We were not treated with dignity and respect. We were only tolerated. My family and I were not considered as tourist like the other guest on the ship. Many of the guests, along with crew members ...

This was my first cruise. I was so excited to have a some special time with my spouse away from the children but this cruise greatly disappointed me. This ship is old and dated. The worst thing was the smell when walking to and from my room. It literally smelled like a burst sewage pipe in the hall throughout the entire trip. The staff at guest service were rude. I even got hung up on while asking ...