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1 Helpful Vote
Sail Date: August 2019
A group of 21 family members ranging in ages from 7-69 just got back from a 9 night cruise on the Anthem of the Seas. While the trip was an overall success, we had issues on board throughout the trip. Our group had balcony rooms, most ... Read More
A group of 21 family members ranging in ages from 7-69 just got back from a 9 night cruise on the Anthem of the Seas. While the trip was an overall success, we had issues on board throughout the trip. Our group had balcony rooms, most were connecting, and an inside room across the hall from my room. Next to them were two rooms comprised of college aged boys that were loud, ran through the hall (sometimes in only their underwear), banged on the walls, and slammed their doors. The first night my husband stuck his head out and asked them to quiet down. These behaviors persisted, each night with multiple family members asking the kids to quiet down. We had spoken to customer service who said to just call security the next time. We did, but security took awhile to respond and the kids never took anything seriously. The worst was the last morning, they had left a condom on a plate with some left over food in the hallway. I was horrified when my 7 year daughter saw it before the poor room steward had to clean it up. Another night, one of our rooms had been woken up by what they speculated was a domestic dispute around 2:30 in the morning. They tried to call multiple numbers for security and no one ever answered any of the lines. The food on the boat was great and servers were for the most part friendly, but it seemed like they could really use more staff to provide the attention that we had previously received on cruises. Especially in the dining room, the bar server regularly mixed up and would forget orders. My daughter had a great time in the kids club and doing all the activities on board. All the activity people were awesome. They were encouraging, especially with the rock wall and trapeze. We had rented two over the water cabins in Labardee. There were nice, but for the amount we paid, it would had really be great if we could had have lunch brought to us. The attendant was running around, but at times appeared annoyed that we asked him for drinks. I'm not really sure it is worth the splurge to get the cabin. Overall, we had a great time, but the lack of response from security is concerning. Read Less
1 Helpful Vote
Sail Date: August 2019
We booked a guarantee balcony only a few months before sailing and were very pleased with the cabin we were assigned, under a quiet part of Windjammer buffet. This was my first time on a Quantum class ship and wondered how it would ... Read More
We booked a guarantee balcony only a few months before sailing and were very pleased with the cabin we were assigned, under a quiet part of Windjammer buffet. This was my first time on a Quantum class ship and wondered how it would compare to my favorite Oasis class ships. Here is what I found: Some things I really loved, and a few things I really missed. Typically I spend 90% of my at sea days in the Solarium, but because these ships are designed to sail out of northern climes in the winter, the Solarium is an entirely glassed in space, unlike its Oasis counterparts, where the glass is staggered with open air spaces. I can imagine that if you were embarking in January, it would be lovely to walk into a tropical space right away, but in the middle of summer, I really missed the fresh air. I found the promenade area more crowded as it was much narrower than Oasis class ships. But those are really the only negatives - this is really great ship with some very fun activities! We missed the pre-cruise online booking window when Ifly and NorthStar were offered, but did book all the shows ahead of time. Thanks to Cruise Critic community members, I knew that I could book Ifly and NorthStar as soon as we had checked in and had access to the Royal IQ wifi. We literally boarded the ship, rounded the corner, and stopped and made our bookings! I cannot tell you how much I loved Ifly! We even dropped by towards the end of the cruise and managed to snag a second fly, even though no time slots were being offered in the app. Worth mentioning is the fact that like Harmony, there is a hole in the firewall on Anthem, which allows IPhone users to IMessage throughout the cruise - even photos and videos worked! Bumper Cars, Roller skating and NorthStar were very fun. Get there early to sign up for roller skating, as they assign time slots and the spaces go quickly. Once again, Royal Caribbean outdid itself in the entertainment department. The Gift and We Will Rock You were incredible and the headliners were amazing. Particularly loved the U2 tribute band along with the Tribute Shmibute entertainer. Spectras Cabaret was the only show that I didn’t particularly enjoy, but there are always so many other options. We had great meals, both in the main dining room, the Solarium, and Windjammer. We diid not go to any specialty restaurants this time - Wonderland is such a spectacular venue on Oasis class ships and a must-go for me, but the physical venue on this ship was underwhelming so we didn’t bother. We did have a Chops steak in the main dining room and it was like butter. The staff for the most part were great - and the ports delightful. I also loved sailing in and out of New York harbour as that was a first for me. This is the first time in a few cruises that I didn’t purchase the drink package (which, if you want to buy one, get the Buy One Get one 50% off in the pre-cruise sales). I have to say, I really missed it. At $49 / day plus the insane 18% gratuity, it doesn’t take much to justify. I missed my smoothies, specialty coffees, specialty iced coffees, San Pelligrinos, waters and oh yes, martini’s! Even as a Diamond member, the non-alcoholic drinks can get you to $49 a day pretty easily so in future, that will always be my first choice. You know, there are always problems on any cruise. Life is never perfect and neither is cruising, so set realistic expectations. Overall, I would recommend this ship and itinerary highly to a friend, and would do it all over again! Read Less
2 Helpful Votes
Sail Date: July 2019
My daughter and I had cruised Anthem 2 yrs ago on the 4 night to Bermuda and while there were some issues on the cruise, we decided to try the 5 night to Bermuda. Overall, I was very happy with the cruise. Room- We again had a room ... Read More
My daughter and I had cruised Anthem 2 yrs ago on the 4 night to Bermuda and while there were some issues on the cruise, we decided to try the 5 night to Bermuda. Overall, I was very happy with the cruise. Room- We again had a room with the large balcony at a good location near the elevators. The room was spotless and our steward, Carlton was very nice and provided me with extra towels when I asked for them. The issue with the horrible beds continued, though we did ask for and get toppers for them. For the first time though in a while on RCCl we had very loud and obnoxious neighbors blasting music . Key program -We had The Key program- I was not sure how it would work out, but in the end the benefits we used were great and I would do this again. We got there at 11 so missed the early embarkation but the Key had a designated check in anyhow. We had lunch when we boarded in one of the dining rooms from the Chops menu. We left a carry on near the dining room when we boarded. During the cruise we got a fruit plate. We did not use the priority time for Bermuda. We were able to book North Star through the Key, though in the end cancelled but could have used Stand By. (It had not been available on the Cruise Planner). We got a discount at Izumi. We did not see any shows this time. Best was the departure. We had breakfast and getting off the ship was super easy, as the Key employee guided us off, through the pier , to the luggage and got us into a fast customs line. I would definitely do The Key again. Internet and Drink Package- I booked the Deluxe package with internet before I realized I had booked the Key months earlier ( forgetful sometimes....) and because I did not want to cancel and rebook, we ended up with 4 internet packages. This actually worked out well as I could use my phone and computer at same time, and daughter her iPad and phone. No, I would not do that again, but it worked well this time. The drink package is totally worth it. Food- there were some issues here but they related to booking only. I had booked the Chefs Table and 3 night dining package through the Cruise Planner. We generally only eat in specialty restaurants and before I always booked pre cruise, but decided to save money this time. I did not really like running around on the first day to get the restaurants booked. We went to a gentleman in Chops first to check on the 3 nights, and the first night he claimed we were in Jamie's at 9.30 when I had booked for 8 pm times but we switched it to Wonderland and then Jamies and Chops at the end of the week. However, when I checked several times before the second to last night when we had Jamie's, and even that day the reservation was either lost or at a wrong time. I will say that the food in all the restaurants we ate in was excellent. In fact, Wonderland, which had been disappointing 2 yrs ago, and on the Symphony in Nov., was fantastic and we ended up eating there the last night again instead of Chops. Our server , Gabino, was great. We had him as our server both nights. Instead of eating in Hamilton on the night in Bermuda, my daughter ate in Izumi and I joined her for a salad as I dislike sushi. Our server, Jofel, was also super. When I said I wanted a burger he went downstairs to the pub and ordered one for me and brought it back to me. He also brought my daughter back from that deck the special pineapple drink. I got room service in the morning as I like to drink coffee on the balcony. It came promptly each morning. We also ordered from the room service menu at the pool as we booked the sunbeds, and I thought the Greek salad was very good as well. Chefs Table was exceptional and food allergies and preferences were easily accommodated. Shows- we did not see any this cruise. Last cruise we walked out on Spectra's Cabaret as we both thought it awful. Bars- on this cruise, Boleros was definitely the best . The bartenders were friendly and helpful. I enjoyed the music at night also. Schooner Bar had one of the rudest bartenders. Pool- I splurged and we enjoyed the sun beds outside the North Star Bar area on the sea days.I had seen them 2 yrs prior and knew to book them as soon as I got on the ship. For us, this was the best deal on the ship. Though expensive, we had great service throughout the day from Abraham, bottles of water, a bottle of champagne ( which I took home), and lunch from the Room Service menu. The pool was jammed on sea days and the chair hogs were out. We were told that some people were out at 4.30 am putting towels on chairs. For the first time, though, we did see a pool worker confiscate towels and put peoples' possession in plastic bags after a long period of time had gone by, but that was only on the first sea day. Bermuda- we were not overwhelmed. The island is very expensive and because I knew transportation by taxi can be costly, and difficult from some areas, we had made plans to be in Hamilton one day and possibly a beach the second. We ferried over to Hamilton but were underwhelmed . My daughter had hoped to buy a pair of sandals at the specialty sandal shop where they are hand made for you while you wait. However, the clerk was very unfriendly and dismissive. We decided to go back to the ship and went to Snorkel Park. That too was expensive for 2 chairs and an umbrella ($40). Beach was tiny and dirty. When we left we went shopping in the Clocktower and had lunch at Frog and Onion which was expensive. The second day we did the ship excursion to Clearwater Beach which involves an hour ride to St George and back. The tour was ok, but not worth the cost. I was not impressed by the beach. The host for the beach, though, was very nice. Parking- drop off of bags and parking was not difficult. The crowd is predominately from the tri state area- NY, NJ Pa , and surrounding states. That said, some were very rude, some teens were horrible, some people cut in front of you , some just very unfriendly, ( ie. at Chefs Table where in the past we found people were usually friendly, one group of 6 moved their chairs so they could all sit at one end, and never spoke to the other 6 of us), but overall we just dealt with it and in fact, booked another cruise over the holidays. Read Less
1 Helpful Vote
Sail Date: July 2019
Our first cruise on the Anthem!! This is our biggest ship we have been on and absolutely loved it! The style and decor is so wonderful! The pools are beautiful and the solarium so pretty! We had an ocean view balcony on deck 8 but would ... Read More
Our first cruise on the Anthem!! This is our biggest ship we have been on and absolutely loved it! The style and decor is so wonderful! The pools are beautiful and the solarium so pretty! We had an ocean view balcony on deck 8 but would recommend higher as the life boats were just below. The stateroom has so much storage and modern decor. We loved wonderland but missed the grand feel of the main dining room with the smaller dining areas. The food was excellent in the windjammer- better than previous ships. We were only disappointed with Jamie Oliver’s dining and that we never met our stateroom attendant ! In the past they always come and introduce themselves. We loved the overnight stay in Bermuda and would definitely return there! Embarkation and debarkation were a breeze! Cruising out of the Cape Liberty port gave us a great extended trip in NYC! Read Less
1 Helpful Vote
Sail Date: July 2019
Family and I love cruising and do so often. I've been cruising since I was a teen and have continued that tradition with my family. (My kids are now teens themselves - how is that possible?!) We've cruised Royal Caribbean many ... Read More
Family and I love cruising and do so often. I've been cruising since I was a teen and have continued that tradition with my family. (My kids are now teens themselves - how is that possible?!) We've cruised Royal Caribbean many times, last time on the Anthem. It was nice to go back to the smaller ship. We love the layout of the Adventure and ships similar to her. Overall, the ship is in great shape! We stayed in an inside Promenade room, which was roomy albeit compact. Beds were fine, although a bit on the firm/hard side. Plenty of room for storage and sitting. Entertainment options left much to be desired. We caught a movie out on deck and the ice show. The sound mixing in the ice show was horrible, which made it less than enjoyable. Skaters were good, although they made a few mistakes. But, hey, I can't even stand in skates forget about doing tricks on a moving ship! ;) The rest of the shows were not of much interest. We did trivia once, which was a lot of fun. If you decide to participate, get there EARLY or you won't have anywhere to sit. Staff service was a mixed bag. Some bartenders were great - happy, friendly, and served good drinks. Others seemed to be in a bad mood and were inconsistent with their drinks. There was a bartender just outside of the 5th floor dining room who remembered our names by the third evening. Asked hubby for me by name when he went to get an after dinner drink without me! Our waiter in the main dining room was outstanding! Attentive and went out of his way to help with special requests. Truly made it memorable! First time ever I have negative feelings about our stateroom attendant. She never introduced herself, we got towel animals one night only, and she often forgot stuff (like making one of the beds without a top sheet over the duvet!). She was usually fine with towels, emptying garbage, and making beds, so I guess it was sufficient. I just missed the chatting and kindness of previous attendants. (Even when we passed her in the hallway and said hello, she barely cracked a smile.) The food was a bit of a disappointment this time around. Promenade pizza was actually pretty good and perhaps one of the highlights. It had a crispy crust with decent sauce and cheese. The sandwiches were repeated fairly regularly and weren't very good. For instance, the salami sandwich had one slice of salami folded, a few shreds of iceberg lettuce, and a glob of mayo. I took to asking for extra salami and prosciutto and scraping off the mayo. Windjammer breakfast was lame. They had a buzzer system to get your omelette when it was ready, which was nice. But the omelette was meh. For ham, they used this minced ham meat which had horrible texture. The biscuits looked worse than something you'd find out of a can in the fridge section of your mega mart. The potato patties were ok, sometimes greasy/soggy, but definitely something pre-done and frozen. You could grab eggs over easy, which was nice. And the toast station women were great. Lunch and dinner at Windjammer were pretty repetitive. At lunch it was hamburgers, hot dogs, and pastas, with a salad bar and then a few other items. The carving station meats were usually painfully dry. Dinner each night had a theme, but nothing really stood out. It was seemed like institutional food. Missing from previous cruises were the interesting Asian hot sauces. In fact, sometimes along the buffet line there were empty bowls labeled for a sauce that was nowhere to be found. We did lunch once in the dining room, because I HAVE to have my Tutti Frutti salad. That didn't disappoint! The burger from the menu was unimpressive. It was supposed to have sauteed mushrooms, and there were two small slices. They also had a steak and egg station and small buffet in addition to the items on the menu. It was a nice change to be (mostly) served and sit and relax as opposed to the hustle and bustle of the Windjammer at lunch. Dinner in the dining room was hit and miss. Some items were ahhhhmazing (lamb chops, garlic shrimp, and cilantro crusted cod come to mind) and others were meh to forgettable. There were a lot more "standard" choices on the menus than our previous cruises. In fact, dessert menu was fairly standard with one regular item and one sugar free item changing daily. Having said that, the apple pie and cheesecake were OUT OF THIS WORLD. Ports of call included Bermuda, Nassau, and Coco Cay. We've been to Bermuda a bunch of times, and due to yucky weather and a broken foot, decided to forgo the beach day, shop a bit in town, and enjoy the quiet pace of life on an empty ship. In Nassau we took the Tru Bahamian Food Tour (not through RC). We've done food tours before, and love how it really gives you a "taste" of the islands/ports. This one was disappointing, though. Our tour guide was sweet, but didn't share as much as we expected. And some of the tastes and stops were unimpressive. (For instance, one stop was a rum cake shop where we heard a few minutes about rum and got the same samples people off the street can get.) Coco Cay was fun! We were impressed with the island overall. Definitely hit the snack shack for their crispy chicken sandwich. We didn't eat at the buffet, but it was soooo much nicer than what they put out in Labadee (the other private beach stop). DH and DD did jet skis and had a blast. It must have been low tide, as we saw much greenery coming out of the water, so we spent our time at the lagoon. The front area is super crowded and loud, but the back area was nice. Bartenders at a few of the bars had trouble keeping up with the orders, so there were long waits. Towel exchange guy was less than friendly, and didn't want to give up his towels. Shopping was overpriced touristy stuff, and I missed the interesting crafts and artwork found in Labadee shopping. Embarking and disembarking were easy enough. Don't bother going straight to Windjammer on embarkation day - the line was out the door and down the halls! They must have realized this is a problem, as they had a burger station by the Promenade Cafe. Our favorite thing to do was to find a quiet area and play cards, chat, read, and relax. Viking Crown Lounge was great for that! And you can also find nooks and crannies in other places on the ship. Just before our trip we read about Cruising Ducks (see FB Original Cruising Ducks). We hid about a dozen, but saw two scooped away by staff. We bumped into someone one day holding our duck, and we were sooo excited! Hope others found some, too. And we even found one! This was super fun and exciting! Final word of caution is to check your statements. We were charged for two un-returned pool towels. We used towels twice -- once by the pool on ship in Bermuda and once for Coco Cay. Each time they swiped our cards in and out, but the pool towel people never looked fully alert or interested in their jobs. It took two visits and a call to Guest Services to get the charge removed. Not the most fun thing to do on your last day of vacation! All in all, it was a fabulous family cruise! Read Less
9 Helpful Votes
Sail Date: July 2019
We recently returned from the 6 day Canada & New England Cruise (7/20/19- 7/26/19). We are in our late 40's with a teenage daughter. This was our 2nd time on the Adventure of the Seas (we had been on the ship in 2003), ... Read More
We recently returned from the 6 day Canada & New England Cruise (7/20/19- 7/26/19). We are in our late 40's with a teenage daughter. This was our 2nd time on the Adventure of the Seas (we had been on the ship in 2003), we've also sailed the Liberty of the Seas (2010) and Anthem of the Seas (2018), and this was our first Canadian/NE cruise. For perspective, we've also cruised on HAL, Celebrity and NCL. We spent a few days in NYC prior to the cruise, and we hired a car to take us to Bayonne. Traffic on a Saturday morning was relatively light (and our driver stopped in Jersey City where we bought two bottles of wine). The entire drive from Chinatown to the port (including the 10 minute stop at the liquor store) was 45-55 minutes. It took us maybe 20 minutes from the time we arrived at the port (11 am) to board (and getting off the ship yesterday was almost as fast). On embarkation day it seems the Windjammer is always crazy busy and this time was no different, we just skipped lunch rather than fight the crowds. We left Bayonne at the height of a heatwave (temps on 6/20 in NYC were in the upper 90's), I had been reading the CC messages boards trying to figure out how cold it would be on this cruise - turns out there was only one day where I needed a sweatshirt or sweater (temps in the mid 60's), all the other days on this cruise were in the low to mid 70's (which for me is t-shirt weather). We had (very light) rain for part of two days so a raincoat was a good thing to have. There was one formal night (second night of the cruise). Most of the other passengers were relatively casually dressed (we saw very few tuxedos), most ladies in sun dresses, and men in button down shirts (a few, but not many, in sport coats). We booked a corner Aft balcony (1388) on Deck 10 (the corner balcony rooms with extra room in both the cabin and balcony and the pole in the middle of the cabin). We were right under the Windjammer, and although I was nervous about noise from the Windjammer, it was minimal (I heard it once, my husband reported hearing some foot traffic a few times). The room was HUGE (compared to the size of a standard balcony room). Our teenage daughter slept on the pull out couch, and even with her bed made up there was lots of room for all 3 of us. The (very small) downside was that while on the balcony I could always hear the music from the Flow Rider (Deck 12?), and sometimes we could feel the engines. Even with those small issues we'd gladly book this room again. Our room steward (Omega) was fantastic. We were traveling with extended family (9 of us total), and we had chosen the My Time Dining Option. We found out that seating for 9 on the My Time Dining was available at 5:30 or 8PM (only) which was a letdown as we had been hoping to eat around 6:30. My husband and I purchased the Classic Soda Package - there are two of the Freestyle Coke machines in the Windjammer and two more on Deck 5 (on the Promenade). One of the two machines (port side) in the Windjammer was broken all week - on the port days, only the aft side of the Windjammer was open (and the Windjammer bar was closed) so no soda was available in the Windjammer those days. Normally that wasn't a big deal for me, but I had broken my ankle 2 weeks before the cruise and thus walking was a bit of an issue. Food in the MDR was hit or miss - the prime rib was great whereas the fish of the day was a letdown as was the pasta carbonara (no biggie, just ask the waiter for something else and they gladly bring it to you). I requested an extra side of vegetables each night (and by the end of the cruise all my table mates did the same as the vegetables were all cooked perfectly). We ate dinner at Giovanni's one evening and we thought it would be similar to Jamie's Table (on the Anthem). Although our waiter in Giovanni's was great, the food wasn't anywhere near as good as the food we had at Jamie's (on the Anthem) in 2018. The Windjammer closed at 9am each night, so if you're looking for anything to eat after that time you need to either go to the 5th floor (Cafe Promenade - free) or order room service ($7.95). There is also a Ben & Jerry's ice cream station on Deck 5 (for an extra fee). The other cruisers seemed to be mostly extended families, along with a fair number of senior citizens. It was a full ship (Windjammer packed at breakfast & lunch on sea days) and oftentimes it was challenging to find somewhere to sit. We ordered room service twice, there is a flat $7.95 fee for room service (apart from breakfast, where there is no charge for muffins, pastries etc), it took about 45 minutes each time (food was great on both occasions). With my broken ankle I didn't go into any ports. Several members of our party went rock climbing in Bar Harbor and had an amazing time (not a RCL excursion, we found the company on Trip Advisor), my in laws took a tour in Bar Harbor and had a nice time. Of the three ports (Bar Harbor, St. John & Halifax) my husband liked Bar Harbor the best (he described it as a nice quaint town, he and my daughter enjoyed walking around it after their rock climbing tour). Many members of our group rode on the FlowRider on several days, the FlowRider staff were great and were happy to help the beginners as well as those in our group who had done it before. It was open several times a day (every day), there was also an option to rent it for $345 per hour (and with an instructor was around $500 per hour). We had lunch in Johnny Rockets on the last day ($7.95 per person, milkshakes/malts were extra). We didn't go to any shows, the spa or the gym. We went to the trivia games on several days - they are POPULAR - if you are into trivia, I'd suggest you get there 15-20 minutes early to get a seat. Overall this was a very nice cruise. The ship is a little older but it was very clean, and each and every staff member I encountered was friendly and helpful. For the cost of the cruise I felt it provided a good value (but the crowds got to me so I think next time I'll pay more for an upscale cruise line for a less crowded experience). Read Less
2 Helpful Votes
Sail Date: July 2019
We chose this cruise first because it was to cruise out of Cape Liberty. The second reason we chose it was because it was a 9-day trip. We had cruised on a 7-day and a 9-day before having children. Last year, we cruised on the Adventure ... Read More
We chose this cruise first because it was to cruise out of Cape Liberty. The second reason we chose it was because it was a 9-day trip. We had cruised on a 7-day and a 9-day before having children. Last year, we cruised on the Adventure of the Seas with the children (for the first time) and they loved it, so we thought a few extra days would be great. We had a really great trip and the children (ages 7 and 9) enjoyed it, too. Their favorite part was going to Adventure Ocean. We did not take advantage of the specialty dining, spa, or similar opportunities, due to our budget. In order for us to travel every year, we have to be conscious of our spending. The only stressful part of our vacation was the pool area. It is a much smaller area than other ships we have been on. It was difficult to find chairs in safe proximity to the children's location, so my husband and I took turns staying at the chairs (that were very far from the pools). The chairs were reserved from early morning with towels and unless we watched the people like hawks, it was hard to find any in the pool areas. Other than that, we can't complain about the trip. The food was great, there were lots of opportunities to attend events on the ship. In regards to the Seaplex, in order to be able to attend the events there, it was important to arrive before the start time. We learned that early on. We thoroughly enjoyed our dining experiences. We went to the Windjammer for breakfast and lunch daily. There were many options, including salads, soups, and desserts. The food was of great quality. We chose the 5:30pm dining option. We would begin each night with an appetizer and our children would eat dinner. At 6:40pm, our children would go to Adventure Ocean and we would complete our meal in the dining room. Our waiters were amazing. They were not only very particular with all their tasks, they were also very friendly! After dinner, we would either see a show or watch a movie by the pool. The shows were all very good, especially the comedy shows. We also attended The Gift and We Will Rock You. The Gift is hard to follow without any background information. We Will Rock You was great. We love anything involving music. We also thoroughly enjoyed the farewell performance. We didn't shop much. The Anthem has a different shopping concept compared to other ships. It felt very crammed and quite frankly many items were not affordable. We tried to purchase some t-shirts; however, there wasn't much of a selection in the sizes we were looking for (Youth Small, Youth Medium, Adult Small, Adult 3X). Overall, we enjoyed our vacation on the Anthem of the Seas. Read Less
3 Helpful Votes
Sail Date: July 2019
I have sailed on Norwegian, Carnival and Royal Caribbean. By far RCCL is my favorite. Excellent service, great food, activities and entertainment. On this cruise we booked a balcony (#8572) and was able to book all our meals, activities ... Read More
I have sailed on Norwegian, Carnival and Royal Caribbean. By far RCCL is my favorite. Excellent service, great food, activities and entertainment. On this cruise we booked a balcony (#8572) and was able to book all our meals, activities and shows (The Gift, Spectra, We Will Rock You) ahead of time on the cruise planner. We were also able to book another viewing of We Will Rock You while on board through the app. Entertainment: All the shows were fantastic and started on time. Although I really did not know the story line to The Gift, I really found the performers to be quite talented. Spectra’s Cabaret did not disappoint and we saw We Wil Rock you twice! Schooners Bar also provided great piano/vocals and acoustic guitar. Comedians were very enjoyable and age appropriate. We also had a surprise performance by ReVoiced (acapella group). All in all, we enjoyed live entertainment every day. Food: We enjoyed most our meals in the Windjammer and especially liked all the options! Regional meals were exceptional. We also had dinner in the main dining rooms and found those meals just as good as at the Windjammer. Beverages: We chose the refreshment package and enjoyed frozen mocktails, soft drinks, juices, bottled water and Starbucks coffee and lattes the entire cruise. Not all the refill stations were up and running, so we just went to a nearby bar for refills. Room: We booked an ocean view balcony (#8572) with Josie as our steward. Josie was absolutely wonderful. I requested a contour pillow (which she provided) and she always kept our ice bucket full. She also made sure we had clean wine glasses each day. Our bathroom was immaculate and our room always tidy and clean. She respected our privacy and always seemed to be right there when we needed her. Josie you rock! Activities: We participated in a scheduled wine tasting (5 samples, but I found the samples to be small) and we had scheduled the All Access Tour of the ship, but cancelled a couple days ahead of time due to one of us not having long pants. Make sure you have long pants or at least pants that go past your knees! It was no problem to cancel and we were given a credit. Embarkation/Disembarkation: We traveled from New Haven, Connecticut via Amtrak to Penn Station Newark and then an Uber (Uber XL $17) to port. Embarkation was a breeze. Dropped off our bags, checked in and was on board within 30 minutes. We headed to the Windjammer and had lunch at 11:30. Our room was not ready until 1:30 after lunch we relaxed in Two70’s with a frozen mocktail and got to know the IQ App. Disembarkation was not has short as embarkation. We had the mindset to expect lines so we were not surprised that it took longer. It was about 45 minutes to disembark and go through US Customs. It was another 30 minutes to wait for an Uber (Uber XL $19 due to traffic) and then another 20 minute ride to Penn Station Newark. Fitness: Walked on the outdoor track nearly every morning with the exception of 2 mornings when it was too windy. I also went to the fitness center each day. Very clean facility and no wait on any equipment. Read Less
4 Helpful Votes
Sail Date: July 2019
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the ... Read More
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the dispensers around the ship, don't touch elevator buttons, etc. But everywhere you went on the ship was sticky, stained carpets, the elevators at times were filthy. I saw crew members clean spilled or dropped food or drinks from the floor or tables and use the same cloth to wipe other tables. I think this is the first time I never witnessed crew members doing on purpose sanitizing and disinfection cleaning. Our cabin stewart left a lot to be desired. They never vacuumed the carpet, had to leave notes to change the bed sheets and remove a previously used urine stained bed padding. We keep our cabin very tidy and organized so it was easy for the cabin stewart to just run in change the towels, make up the bed and leave and do nothing else. We noticed the sand from the Bermuda beach day was still on the carpet on the last day. I shouldn't have to chase them down just to keep the cabin clean. We honestly don't think it was cleaned before we arrived. Proof is once we were allowed in our cabins we went in and started unpacking. I hid to two empty squeeze bottles in the cabinet to be refilled and used in the fitness center. Next day i searched for the bottles and they were gone. Tells me cabin stewart went through the cabinets after we arrived. I was not happy. Embarkation Checking in and getting on the ship went very well. We were on the ship by 12 pm. Kudos for that. The reps were using some new system which seemed to work out well. Food Not great experience for us this time. Last year we were on the Anthem and treated ourselves to the UDP which worked well for us. Wish we had done that again but we wanted to experience the Windjammer and main dining room. First off, service by everyone in the Windjammer and Sapphire Dining Room was great, fast efficient and friendly. The food in both not so much. The Windjammer Of course this time of year it was very, very crowded and at times hard to find a table. But with patience we managed. Though the Windjammer offers a very wide selection of foods it basically is the same thing everyday with small variations. My husband basically ate hamburgers and fries everyday. He's not a chicken, casserole, curry, rice person. I did find one day they served a few different side entree's and I sampled them but the chef/cook had poured sooo much salt on the food I was not able to eat it. The salad bar was right at the front as you come in and maybe it's me I just didn't have a good feeling about the openness of all the salad items so close to the door/entry. My phobia I guess. Most cruise lines usually have a more covered area/sneeze guard for certain foods. I stayed away. Main Dining Room Again, service was great, presentation of the food was great, friendly and willing to please wait staff. Problem: Basically eating the same menu with the exception of a few items added or changed every night. I kept saying to my husband let's just go, it's actually the dining experience that I enjoy so much but how many times when you look at the menu it's basically the same selections no matter how well it's being served. Finally the last two night we didn't go. And we missed a chance to say goodbye to the wait staff and a few new friends. Entertainment The ice show as always was great though it hasn't changed in quite some time. More effort could have been put into the Welcome Aboard show. It was very short with a not so funny comedian. Company of Men were pretty good. Third cruse this year so we didn't do the Love & Marriage, Karaoke, etc. shows. Saw some of them on the tv. Movies were good on deck. Can't believe they are still doing the 70's Party on the promenade. Come on. So for us the entertainment was mediocre and same ole same. Ports Bermuda was great as always. Minibus's right by the ship was so convenient. Nassau was hot, hot. Arrived at 1 pm, stayed on the ship. Perfect Day CoCo Cay was all the hype advertised. Enjoyed the whole day there. Loungers and umbrella's provided plenty available loungers, Lots to do. Great. In Summary We have been cruising since 2003 and all of the cruise lines have been changing, offering less and less and more leaving the with URI's. Not enjoying as much as we use to. The things cruise lines use to do to keep their passengers don't seem to no longer matter. So we will start to back off and do some different things. All good things come to an end. Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this ship because of the destinations and the activities on board for young adults and children. The ship did not disappoint with regards to on board activities and ease of access to destinations. We were also pleasantly ... Read More
We chose this ship because of the destinations and the activities on board for young adults and children. The ship did not disappoint with regards to on board activities and ease of access to destinations. We were also pleasantly surprised with the quality of the food and service in the main dining room, as well as the décor of the ship. We were pleased, having been on Norweigan and Carnival ships of similar size that there seemed to be more pool space available to everyone, and also no fighting over chairs around the pool. The entertainment at night was good, but the comedians and the illusionist, as well as the juggler were all good. I especially liked the adults only comedy shows. I also found entertainment in the Imperial Lounge to be fun and family oriented. The only thing that I wish was better was the size of the cabins. We had 2 balcony cabins for family, and it seemed cramped, with not enough drawer or closet space compared to other balcony cabins on other ships. The shower was very small, and water temperature was an issue. The fitness center had plenty of equipment. Read Less
2 Helpful Votes
Sail Date: July 2019
We were celebrating my son's high school graduation, my birthday, and my cousin's birthday. There were twelve of us. Three of us had balconies and my sister and her family had a junior suite. I really have no allegiance to any ... Read More
We were celebrating my son's high school graduation, my birthday, and my cousin's birthday. There were twelve of us. Three of us had balconies and my sister and her family had a junior suite. I really have no allegiance to any particular cruise line. This was my eighth cruise and I have not been on the same ship more than once. I tend to cruise every other year. I am a school teacher so my time to cruise is normally in the summer. I was originally going had plans of flying into Islip Thursday, spend the night at my mother's and then take a car service to the port. We were scheduled to take the 6:40 PM on Frontier from RDU into Islip. We got to the airport almost three hours ahead only to find out that there were storms and our flight was cancelled. Make a long story short, we ended up driving and spending the night in Baltimore. We stayed at the Radisson Inner Harbor Hotel, we arrive at almost 1:00am. It was a great hotel and we were perfectly happy. We ended up driving to the port Friday morning. No traffic until we got almost to the port. We paid the $22/day. I would consider doing this again, even if it was not my first choice. If we do fly, we would definitely fly two days ahead of time. I am so glad that we were not still living in Phoenix or we would have might had a problem. We always have travel insurance though. We did Horseshoe Bay while in Bermuda. We have been there several times before. Several of us purchased the two loungers and umbrellas for $50. It is crowded and on other occasions we walked to the far left of the umbrella stands and it is less crowded. However, my mom has mobility issues so we didn't do much walking. Leaving Bermuda, we did have a medical evacuation and ended up returning to the dock. We weren't even that far away from the dock, so we did not lose that much time. My son and I purchased the Atlantis beach day through Atlantis. The dig was nice but I don't know if I would go back. The beach was just okay. My sister and cousin and their respective families went to Cable Beach and rented jet skis and had a great time. My parents stayed on the ship. I had never been to Atlantis so I wanted to at least go but it is more of been there done that. Cocoa Cay was all of what Royal Caribbean said it was be. I had booked the hot air balloon excursion prior to the cruise. Unfortunately, due to weather restrictions, it did not happen. It did not hinder my enjoyment while we were there. My sister and her family as well as my cousin and hers, did ziplining. My son, sister, and cousin also did the half day pass for the water park. They stated that it was good except lines on the big slide were crazy and four of the seven people had received burns due to the lack of water on the slide! We did let the cruise director know when we returned to the ship. It felt that they did not have enough water running down the slide. If you have mobility issues, they had many trams and personnel to assist those who needed it. I really wish they would increase the amount of time that we were there. We did have an extra hour there, but it would have been nice to have more. The WindJammer's set up is not the best. There are other cruise lines that have a better set up. Some ships have a barbecue section, pizza section, etc... However, the flow on this ship did not really flow well. One big line to get food. The quality of the food was not terrible at the WindJammer but not the best either. Most days, we ate breakfast and dinner in the main dining room. We had early seating, which sometimes was sometimes a bit too early but most of us thought the later time was a bit too late. Since we had twelve people, we decided a fixed time would be easier. Prior to the cruise I had reached out to Royal Cruise dining department and requested a table for twelve. They sent me an email with the dining table confirming a table of twelve. As you can guess, we got on the ship, none of us were sitting together. We went to the head waiter on the 4th floor and showed him the email with the copy of the table assignments. He wrote cabin numbers and tables and said he would change and contact our cabins. At the time of our seating, we decided to go to 5th floor dining room since the majority of us were on the fifth floor. The head waiter on that floor was very nice and accommodating. She joined a table of eight and four and put them together. Which actually worked well, we put the adults in one table and the kids at another. Food was much better in the main dining room than the Wind Jammer. Our waiter Manuel and assistant waiter Shadrul were excellent. They were probably one of the best waiters we have had on a cruise. They were both very attentive and went out of their ways every night to make sure we are happy. Five of us did Chops one night. Food and service were very good. Our waiter James was interesting to say the least. Not sure if it was an act or Tourette’s but he did a very good job. He certainly was very amusing. The shows were okay. We enjoyed the acapella group, the juggler and the last comedian. The final show was pretty good. We did not go to the ice show. I heard that the first comedian was not that great but we did not attend. Due to the craziness of the first day and the late night before, we did not go the welcome show. I do know that the most of the group did go to the piano bar the first night and said he was pretty good. Battle of the Sexes and Quest were fun to do. We did have children ranging from age 10 - 18. However, they did not use the kids program. The pool area was very crowded and chair hogs were in abundance. Even at 7:00am it was hard to find a chair. However, I did notice that they were taking items from chairs that were not being used and placing them at the foot of the chair. The solarium area was much more quieter. My son who had turned 18 in April, was happy about being able to use it. Overall, we all thought the ship was very nice. She may be an older ship but she is in great shape. They were consistently disinfecting and cleaning the ship. There were many places that were not crowded. They did make many announcements of not depositing anything other than toilet paper in the toilet. I heard later that there several issues with toilets. I did smell septic by the elevators on deck 7. I think there are pluses and minuses to all ships. As stated before, I have not been on any ship more than once. I have enjoyed all of them. I think Carnival's Lido area definitely has a better layout. I would sail them again, only if I could get the rest of my family to do it. Read Less
2 Helpful Votes
Sail Date: July 2019
We loved the Adventure. RC staff is always excellent and this ship was no different. The food was probably the best we’ve ever had on RC. On this cruise we opted to allow RC to choose our balcony cabin and were pleasantly rewarded. ... Read More
We loved the Adventure. RC staff is always excellent and this ship was no different. The food was probably the best we’ve ever had on RC. On this cruise we opted to allow RC to choose our balcony cabin and were pleasantly rewarded. We were assigned aft balcony cabin 6688, and did we ever luck out. It was quiet since there was very little hall traffic. The best part was the bigger than usual balcony. Our friends’ port side balcony barely had room for two chairs and a tiny table. Ours had the same two chairs and table but additionally had two loungers and a second table. Even with an obstructed view, it was great! The biggest negatives of the cruise were 2 shore excursions. One was the Bay of Fundy Bucket List tour. The excursion was 5 hours long and we were probably on a bus 3.5 hours. The places we visited we not worth the hours spent on the bus to get there. The second excursion was the Peggy’s Cove and fishing village trip. Again the time spent on the bus was an hour each way and the time at the actual destination was too short. It would be nice if the excursions’ descriptions would mention the amount of time spent on the bus. Read Less
3 Helpful Votes
Sail Date: July 2019
We wanted a cruise out of NJ. Parking at Liberty is a breeze. Once parked we were on the ship in under 1/2 hour. We had a balcony on deck 8 on the hump. Great location! Had no problem with breakfasts in the windjammer or snacks. Always ... Read More
We wanted a cruise out of NJ. Parking at Liberty is a breeze. Once parked we were on the ship in under 1/2 hour. We had a balcony on deck 8 on the hump. Great location! Had no problem with breakfasts in the windjammer or snacks. Always found a table. Did BOGO for first 2 nights. Had dinner in Chops and it was just OK. Doesn't live up to NY steak houses. Our waiter was excellent. Giovannis Table was much better! Food was excellent and service was top notch. We ate the rest of our dinners in the main dinning room and had My Time dinning. No problem and no wait at all if you make reservations every night as they are always honored. Our wait staff in the main dinning room was fantastic. They really care about there customers and went out of their way a few times to please us. Bar Harbor was great. We booked a tour to Acadia National Park and really enjoyed it. Saint John we were not crazy about. Cruise was there only until 2:30 and that was more than enough time. Halifax was fun and interesting. We did the tour to Peggys Cove though the ship and it was well worth it! Read Less
6 Helpful Votes
Sail Date: July 2019
I am going to present to the best of my ability a fair review based upon my experiences in cruising. This was my 11th or 12th cruise, the second for Royal Carribean. 20 years ago, my husband and I set sail to Bermuda on our honeymoon on ... Read More
I am going to present to the best of my ability a fair review based upon my experiences in cruising. This was my 11th or 12th cruise, the second for Royal Carribean. 20 years ago, my husband and I set sail to Bermuda on our honeymoon on the last ship of the fleet, making the last trip, before the new class of cruise ships were born. It was not a great experience, and being 25 back then, I was sure I wouldn't do it again. Alas, the opportunity came up again several years later, and I fell in love with cruising but hadn't returned to RCCL until now. FOOD: I have been on Carnival, Norwegian, Disney and Royal Carribean. Each line is unique in how they deliver their services, and the cruising experience, but most of the tenements of cruising are the same. To be foolproof, you pretty much have to nail down the dining, because let's face it, you are stuck on this floating hotel for a week, and what better way to occupy your time than eating. That being said, the food on Royal Carribean was the worst out of all of the lines I've cruised. The first 2 days, I just couldn't get a good meal. They served a Salmon En Croute that was so fishy, I had to spit it out. By the third night, I was eating dinner rolls, anticipating the bad food that lied ahead. RCCL did not disappoint. I was served an actual bowl of gristle ( yes you heard correct, gristle) it was at that point that I asked the chef to come out so that I could show him what was being served. He was horrified and asked us to be his special guest the next night, in which we did eat a very nice meal, but still not fantastic. The food stayed at a 2-3 stars the whole trip, but I learned to eat things in their natural form (ie: hard-boiled eggs, grapefruit, etc) so this was a big disappointment. We did eat in 2 of the specialty restaurants, Jaimie Oliver's and Wonderland. The food was very creative in Wonderland and a great experience, but the taste was lacking. Jamie Olivers was better, but the eggplant parm was soaked in oil. Nothing on this cruise "wowed" me as far as food goes. Compared to Norwegian and Carnival, I don't think I would choose to cruise RCCL again based on this alone. ENTERTAINMENT: The ship spends quite a bit of money on their entertainment and it shows. All the shows are technically executed perfectly as well as the sound and lighting. The sets are some of the best I've seen and the performers are super talented. Yet again, I didn't find the shows engaging, and never left feeling invigorated or that I would want to see it again (which has been the opposite on all of the other cruise lines. Norwegian Breakaway had some of the best shows I have ever seen). POPCORN: RCCL puts popcorn makers outside of all of their shows and they CHARGE you for a bag of popcorn. SERVICE: The service was mostly good and served with a smile almost every time. I am always amazed at how hard the staff works to please the guests, and I try to be grateful and humble when dealing with the staff knowing what they endure on a daily basis. SHOPPING: This is where RCCL has failed in a big way. The first thing I would like to bring to your attention is that I have never been on a ship that NICKELS AND DIMES YOU TO DEATH the was RCCL does. They push you to BUY, BUY, BUY and that is the center of focus on the ship. The shopping on the promenade is riddled with overpriced luxuries that have been marked up 3 times and pitched to you as a "deal" because you aren't paying taxes. Also, if you plan on shopping, PLEASE get the internet package and price shop. I bought 3 bags on the boat which I googled and found at half price, in which they had no choice but to price match it (as long as it's a reputable site: no Amazon, sorry). I felt like the entire cruise was a money grab and between the art auctions, jewelry talks and raffles, they just want more of your money. They were selling CHICO's clothing for more than I would pay at CHICOs! Also, they make your setsail card inactive if you punch a hole through it and they sell you the lanyards or the wow bands at double the price, so PLEASE get a lanyard WITH THE PLASTIC INSERT before you go. WARNING: If you like to purchase Art, no one tells you that if you exceed the amount allotted via customs, you will be stopped by customs and have to pay duties on the framing of the art you buy if you exceed your allotment so please ask about this when you buy art. TIPPING: I do not remember if every boat is the same, but we were charged $14.50 per day per person, totaling $60 in tips x 9 days. In addition to this, they tack on an 18% gratuity on every service related purchase. Then you will be given tip envelopes to tip above this. ACTIVITIES: This ship has nothing for kids. No fun slides, no real events by the pool, in fact, unlike Carnival that always delivers a good time poolside, the pool was overcrowded and uneventful. No fun DJ, or Large Screen TV with movies, so my 18-year-old and his girlfriend never wanted to go. They did have the IFLY and the NORTHSTAR for free, and there were a lot of activities in the sports complex, but often it was very crowded and on a ship this size, you spend a lot of time waiting. MOST VALUABLE TIP: Sign up for Escape the Room Puzzle break first day on the ship! This was the most fun we had :) Lastly, as a whole, with the islands and excursions in mind, it was a nice cruise, the weather was good, and so were the seas. Some people are "Loyal to Royal" and I truly wanted to drink that cool-aide, but for now, I will stick with Carnival and Norwegian. Safe travels, and enjoy the cruise! Read Less
2 Helpful Votes
Sail Date: July 2019
We booked this cruise on -line then called to make our restaurant choices, but were told we had to do that when we boarded. I also, asked about booking the North Star and was told they are all booked up due to varies groups being on-board ... Read More
We booked this cruise on -line then called to make our restaurant choices, but were told we had to do that when we boarded. I also, asked about booking the North Star and was told they are all booked up due to varies groups being on-board so we would have to do that on-board as well. So first thing as we arrived, I went to Guest Services and was told a different story - as we were suppose to be able to book both when I called, but not the case when talking with foreigners on RC reservation line. Next our room was very well laid out, but not cleaned well - stuff was still in the refrigerator from the people before us that was rotten. Never saw our stateroom attendant till day 2 and by then we were both sniffling and coughing. I do not think our room was sanitized at all. Bed was hard as a rock and when I asked about getting foam or something to soften it up - no one ever came to do as they said they would, and our stateroom attendant said I can use the couple of flattened covers under the bed to help, but that was all he knew of to use? So by the end of the 9 nights, I was very sore glad to be back home. We did enjoy all the shows, especially We Will Rock You!! Dining went ok - loved the specialty restaurants, but our main dining room table got moved when we showed up the second day - so we were place elsewhere, but it worked. Casino was extremely smokey and the slot machines were next to each other for smoking and non-smoking - nothing to block or distribute clean air to non-smokers! Ports of call were enjoyable. Boarding and disembarking was a breeze if you got there early and carried off your luggage. The SeaPlex was full off kids and there was no "adult" time for the Dodge cars so waiting was a issue just to say you did it once. Also there was no one sanitizing hands before you got in your car and with kids picking their noses, and coughing, sneezing, I would think RC could do a better job - like they do when you eat!! Never saw anyone cleaning banisters or elevators to keep germs at bay either. We did like the North Star as something different to experience. All in all, just an average cruise - not really impressed. I would like to highly compliment the wait staff and bartenders who did an exceptional job at keeping us happy and well fed. I didn't find the Anthem to have many activities to do for adults - so we got bored at times. Since it was the holiday weekend/week - there were several kids running around and the pool area was totally packed each day. Thank goodness we had a balcony to escape and relax. Read Less
3 Helpful Votes
Sail Date: July 2019
I took this trip with 30 friends and family. I was a little scared to do Royal because I had a bad experience 11 yrs ago with them. The Anthem of the Seas changed me the moment I stepped on the ship. She is big,beautiful and clean. ... Read More
I took this trip with 30 friends and family. I was a little scared to do Royal because I had a bad experience 11 yrs ago with them. The Anthem of the Seas changed me the moment I stepped on the ship. She is big,beautiful and clean. CABIN # 9510---front of the ship with a 6ft window. Cabin was larger than balconies. I had 4 adults in the room with plenty of storage. There was storage over both beds and we had 2 closets. The bathroom was decent size. Umroy --steward took great care of us. He made towel animals almost every night, always greeted us with a smile and asked us how our day was going. FOOD: We had My time Dining. We ate in the Silk dinning room 3 nights, American Icon -once, Solarium Bistro-once, Windjammer- twice, Chops-once and Jamies- once for lunch Service at everyone was top notched. waiters brought out extras for the table. If you wanted something that wasn't on the menu, they got it for you. The seafood tower at Chops is a must. Shawn at Jamies brought us all the appetizers out family style. He also did the same for dessert. Needless to say we did not eat dinner that night ENTERTAINMENT: WE WILL ROCK YOU---so nice I saw it twice THE GIFT--- The story is tough to follow but the singing and special effects are amazing. SPECTRA'S CABERNET: Great singing and acrobatics . Here is my one complainant----Parents with young kids---If you child can not stay quite or sit still for an hour, PLEASE do not bring them to the show. You ruin it for others, SERVICE: EXCELLENT all around. My bartenders at the Sunshine bar( Seon, Gary, Larry, Stephen and Hermit) I will never forget you guys. They were simply the best bartenders I ever had on 10 cruises. PORTS: BERMUDA: took a taxi( $7 per person one way) Horseshoe Bay -- watched friends renew their vows on the beach. ST MARTIN: Took taxi to Maho beach and got drinks at Sunset bar---great experience. At night we did a sunset catamaran cruise on the Golden Eagle--Capt Charlie and crew were the best. A big shout out to My main man Otis who kept the drinks coming even in the thunder storm. SAN JUAN: My sons and I did the ATV ride at Campo Rico--another great time, great staff and drinks. FYI-- bring another shirt because you will get dirty. After that we met friends for a great lunch at Restaurante Mi Tierra--about 2 blocks from ship. Great mojitos and mufungo . LABADEE: was surprised how beautiful this beach was. We did the Dragon coaster( 35 for all day pass) great views from the top . Food at lunch was very good and there were plenty of bars on the island. It is a shame that the ship is moving to Europe next year because I would love to do another 9 days with Captain Hendrik and his crew. Read Less
2 Helpful Votes
Sail Date: July 2019
Believe it or not, but we chose a 9-night cruise for our first Royal Caribbean cruise not knowing if we'd even like it or not. To be honest, we had high expectations considering how amazing many people call the cruise line, so we were ... Read More
Believe it or not, but we chose a 9-night cruise for our first Royal Caribbean cruise not knowing if we'd even like it or not. To be honest, we had high expectations considering how amazing many people call the cruise line, so we were expecting a lot. Not only were our expectations met, but they were surpassed greatly and we couldn't have asked for a better vacation! To begin, our boarding was really smooth and I felt it was almost too easy! Although the ship was pretty crowded at some times, it never felt too much and you have to expect crowds on such a large ship with such a large person count. I felt the ship's outline was very different than others but there was nothing too dramatic or bad about it. I REALLY enjoyed the food especially at the main dining room, Wonderland, and Chops Grille. The main dining room was outstanding and we wish we went there more, but we wanted to try other restaurants like Wonderland, Chops, and Jamies. The Head Waitress, Maricris was super nice and visited us every night even though she wasn't our actual server and even though she had many things to deal with, so it was outstanding and so kind of her to do this for us. Wonderland had some of the most extraordinary food my whole family has ever tasted and some of the most interesting food my family has ever tasted. We definitely also enjoyed Chops and the layout of the menu that we did it once for dinner and also again for lunch! Yes, Jamies was amazing and had some pretty good food, but we felt that it could have had more Italian theme since it is an Italian restaurant. Moving on from food, me and my family (I traveled with my husband and one 14-year-old boy for further reference) all enjoyed most of the shows. My son and I were in love with Spectra's Cabaret, my husband not that much. We all hated The Gift and thought it was really hard to follow and made no sense even with having full concentration the whole show. The decorations and set designs and singing in The Gift was amazing but none of it made any sense even though we also did some research beforehand. Both the adult and kid-friendly comedy shows were outstanding and we all enjoyed it a lot. We will rock you is great for long Queen fans, so I really liked it but my husband didn't. Overall, entertainment was pretty good and we saw some shows we couldn't ever forget, especially the silent party which was extremely entertaining and enjoyable. Bingo was pretty good despite the same jokes being used each time in each game and the jokes got a bit annoying but we were barely bothered by it. There was so much entertainment that we had to cut some things out and we weren't able to attend everything we wanted to, which is odd considering you'd think everything would be spread out in a 9-night cruise. My son did the flow rider and rock climbing once or twice and enjoyed it, but the whole family really liked North Star and it was unforgettable with the pictures we also got from it. The Sea Plex had so much entertainment and activities that me, my son, and my husband all enjoyed especially bumper cars and my sons first-time roller skating! The ship overall was extremely clean and as I said before, it had a weird outline and I felt that it isn't the same as other ships but it was definitely something I liked and found interesting. The ship was fairly crowded at some times and at some parts including how hard it was to find a deck chair by the pool, but it was fairly empty above the pool deck 1 deck up and is just as enjoyable to sunbathing, listening to the live music, and watching people swim as well. The ship was just amazing and much bigger than we imagined in pictures! Moving onto our cabin, I found it very unique considering there was actually a charging slot on both sides of the bed as well and also a light switch on the side of the bed that turned off most of the lights in the room. I found this amazing since I didn't have to get up (lol!) and turn the lights off then make my way back to the bed. Our only problems with the room was that our comforter/blanket had a weird stain on it that we found really strange, however, it was dealt with swiftly and the same night we noticed it when we told our room stewardess. We also noticed that we only got a towel animal every other night, which was a shock but I guess that's what happens on a 9-night cruise (this was our longest cruise as well, the other longest being 7 nights). We only had a couple of problems that made us have to go to customer service, one being a clogged toilet and lost items, but they dealt with it fast and with no problem at all. The staff onboard are just so nice and it surprised me how much energy they have every single day considering they do this same old thing every week. Moving on from the ship, we REALLY enjoyed all 4 ports that we visited. Starting in order, we really enjoyed Bermuda, Royal Naval Dockyard. This was the tour that we booked with Royal Caribbean where we visited the Aquarium and Zoo for almost all of the day and the tour guides were just so hilarious and we couldn't say anything bad about the experience or tour guides. The map was larger than the place actually was and it was really small but the time they gave us at the place matched how long it takes to go around the place. After the tour, we just went some shopping and got rum cake that was REALLY DELICIOUS and is a must when going to Bermuda. Next up was Saint Maarten or Sint Maartin where we did a circle island tour that visited Maho Beach, Marigot, and some extra places as well. This tour was booked with Bernards Tours, which was off the cruise line and booked by me privately. We felt this tour was outstanding and we really recommend it to everyone! It took most of the day so we just went a little shopping near the port after and then headed back to the ship. The next port was Puerto Rico where we did visited the El Yunque rain forest with another tour, not with the cruise line as we didn't see any tour about the rainforest until after we booked this one. This tour was absolutely outstanding and there was even an extra part at the end where he brought us to an excellent restaurant where we had to get food to go because the tour took almost the entire day and we only had about an hour or so left. Finally, we visited Labadee, Haiti, the private island. Haiti was by far our favorite port and because it was just so beautiful and sooting for the whole family. My child loved the virgin Labadoozie and me and my husband enjoyed the one with rum but it was so delicious and I am currently craving one badly right now. Barefoot Beach was our favorite beach at Labadee and it was so calm. The water was amazing and so clear, it was one of the best we've ever experienced in a very long time. My son did the zipline alone and he said that it was a lot of fun and described it to be the best zipline he's ever done (he has done a LOT). He has never done an over ocean type of zipline so it was a cool experience for him, along with the dragon coaster he also did alone (me and my husband aren't as adventurous as him, lol!). If I had the choice to do it all again, I would definitely. Although it was kind of stressful sometimes rushing to dinner or the Windjammer and doing washy washy every time we entered, I wouldn't have wanted it any other way and the memories we made can never be forgotten. My son didn't go to the teens club despite me telling him to many times. He didn't really make any friends on board but he was fine with that and he just wanted to relax and explore the ship when my husband and I went to the adult-only events like the hilarious comedy show. Disembarkation was super smooth unexpectedly and once we got off the ship, the line to pick up our luggage and go through customs was extremely long, but it went really fast and it was super smooth and I'd say we got out completely in less than 20 minutes (yes, that fast!). Overall, to end this review, this 9-night cruise on Anthem of the Seas was outstanding and surpassed the entire family's expectations fully. We will definitely cruise with Royal Caribbean again and maybe even Anthem! Read Less
Sail Date: June 2019
This cruise was to celebrate my friend's anniversary which was on a Royal Caribbean cruise 5 years before. On that cruise we had around 60 people. As well as celebrating an anniversary, 3 of us were celebrating our 65th birthdays on ... Read More
This cruise was to celebrate my friend's anniversary which was on a Royal Caribbean cruise 5 years before. On that cruise we had around 60 people. As well as celebrating an anniversary, 3 of us were celebrating our 65th birthdays on this cruise. My birthday actually fell on the day we were in port in Bermuda. This cruise was a debacle almost from the minute we arrived at the port. Some things were minor and if they were the only problem, we would have just let it go. We understand that things happen and don't nitpic over every little thing. But this cruise was one problem after another and even the resolution offered by the cruiseline turned out to be yet another fail. So I am going to include most of the problems we had, large and small, so that you can understand the frustration we all felt. This cruise left from New Jersey. We arrived around 11 am and got in line. We range in status from gold to diamond. It was pretty disorganized and some Gold passengers ended up in the Windjammer 20 minutes before we even got on the ship. Minor issue, no problem. After lunch we went to the pool and there were no towels. So we went to ride the bumper cars. They were having a problem because 2 of the cars that people were already in were not functioning and they had to get out and get back in line. Unfortunately, some of their families were already in cars that worked. We went back to the pool and had a few drinks , went to the room and unpacked. I have to say, I loved the room. We met some of our group for dinner. The restaurant was a bit of chaos because there are 2 restaurants but your card does not say which one to go to so people where standing in line at the wrong side which caused a backup in the area.At dinner everyone got a menu except my husband and I. We had to call him back over. When my meal came out, they gave it to someone else before it finally made it's way to me. This is just nothing I have ever experienced before. I guess I had been spoiled, but that is kind of what you expect when you pay the price we paid for this cruise. After dinner we went to look for the karaoke. Unfortunately, it is only open for an hour and it was already full, We went to the room, filled out the card to have coffee delivered in the morning and went to bed. Coffee was never delivered, I have never had this happen before. So we got up and went to breakfast at the restaurant. After breakfast we went for a walk around the ship to look around. We went to the pool for some of the contests. We went back to the room to get ready for dinner, which we were thought was lobster night. When we got there we found out lobster night was going to be on the second formal night ( which we were surprised they would have lobster night on a shore day?) We had already booked a dinner at the specialty restaurant which meant we would miss lobster night. Had we known earlier we could have switched the reservation around instead of missing one of our favorite things. Again, the service at the dining room was a bit of a shambles. Next day a large group of us were going to Horseshoe Bay Beach. A few of us were meeting by the pool to watch our friends get on the North Star. My friend had paid for her grandchildren to go on this cruise and planned to spend the day with them at the beach. We were all supposed to meet there but the grandchildren and their parents never showed up. When we got back to the ship we found out that their safe wouldn't open and they had to have their passports.They were stuck sitting in the room for well over an hour before anyone showed up. By the time the safe was opened it was too late for them to try to get to the beach. That night, 10 of us had a tour that we booked through Royal Caribbean for a pub crawl. This was the worst tour I have ever been on. The driver was terrible, didn't even talk to us. When he got us to the first stop, he said we could get off if we wanted!!!! I will be posting a whole separate review on the tour. It would take way too long to share that here.The next morning we had a tour that was booked with a private company and it was wonderful! When we returned, the group coordinator from my group and I went to guest services and told them about many of the problems. There were more than what I have even posted here. They promised to resolve the problems and they said they were going to do something very special for our group like something at lunch etc. We had to end it there because it was time for our reservation at Wonderland. Wonderland was WONDERFUL! Food and service was excellent and I hoped this would turn things around. After dinner my husband and I went to the Bionic Bar. We had stopped here earlier in the week but nothing was working. Well nothing had changed. In 20 minutes we saw at least 10 drinks that were only half full or made incorrectly. The next morning at breakfast we did get some fruit for our table and fresh squeezed orange juice( which most of us got already) . We did not know that was the "special" thing they were doing for our group.We did receive a half credit for our tour but as bad as it was and since we did not get the discounts we were promised and we were not taken to the bars as promised I expressed to Louis that I did not feel that was enough. I took it up with Post Guest Services after returning home and for the last month I have been trying to get a resolution. Today they told me that Royal Caribbean does not take any responsibility for tours you book through them. (P.S. I forgot to include that another person in our party also had a problem with their safe, and one of the shows had to be stopped in the middle of the show for technical difficulties) I understand that things happen, but it seemed very little was working properly on this ship, The public areas were small and this ship holds a lot of people so everywhere was crowded. We are not unreasonable people. Things happen but it is the way the company deals with the issue that matters. This company chose to not care whether we were happy or not. We travel with a group, usually anywhere from 12 to 60 people but I guess that no longer matters. I have always loved RC but if this is where they are going I do not know how I feel about sailing with them again. With as much money as we brought to this cruise and with as many problems as we encountered I would not think refunding at least a little more of our tour price would be that big of a deal . We had I think 48 people on this cruise with many of them purchasing drink packages so if you do the math you will see it would not have hurt them to resolve this issue. My review for the tour will be about their Pub Crawl In Bermuda. Read Less
10 Helpful Votes
Sail Date: June 2019
This was our 7th cruise on Royal Caribbean but our first on the Adventure of the Seas. We have been on the Sovereign, Majesty, Enchantment, Quantum, Freedom, and Oasis of the Seas. We chose this cruise because it is a short ride to the ... Read More
This was our 7th cruise on Royal Caribbean but our first on the Adventure of the Seas. We have been on the Sovereign, Majesty, Enchantment, Quantum, Freedom, and Oasis of the Seas. We chose this cruise because it is a short ride to the port from Pennsylvania, and we wanted to visit Bermuda again. Embarking was quick and smooth. We arrived in port at 10 A.M. and we were on the ship by 11:15. We had two joining interior staterooms, and they were both ready at 1:00. The rooms were a little smaller than the bigger ships we went on in the past, but that was fine with us. My wife, 20 year old son, and two 18 year old daughters do not go on cruises to sit in the cabin. Our cabin steward, Raffy, was fine. Nothing special but he got the job done. We ate breakfast and lunch every day at the windjammer. It drives me nuts when people complain about the variety. They do a great job providing food to thousands of people every day. They offer omelettes, eggs, pancakes, french toast, waffles, cereal, oatmeal, pastries, fruit, etc. every morning. What else is there for breakfast? We ate in the main dining room all 8 nights. I thought the food was better on this cruise than the Oasis and Freedom. I think the food on the smaller ships is usually better. Our servers Edmund and Yue worked hard and did a good job. I thought the entertainment was average...does not compare to the mega ships. The Royal Caribbean singers and dancers had two shows. They are talented, but the shows were not our thing. There were two comedians. One was just ok while the other one was really good. The illusionist was the highlight show...unbelievable! We were sitting in the front row and could not believe what we were seeing. The juggler was entertaining, and the a cappella group was good too. Now my gripe. My family loves cruising. We know the crew works extremely hard. What gets me are the passengers! I can’t believe how disrespectful they can be. I think the crew does a great job keeping their composure. How about saying a simple thank you to a crew member? Or maybe clean up a little after yourself. How about this...watch your kid! There were over a thousands kids on this cruise. Some parents were great, others let their kids do whatever the heck they wanted. The Solarium should be 21+ and not 16+. I did see security throw out a few young teens, but it was impossible for them to keep up. Also, some of the 16 year olds act like 8 year olds. So my gripe is not with the staff but the rude passengers. Bermuda was fantastic as usual. Nassau is not worth going to. Wow...Coco Cay was amazing. There were things to do for everyone. The lunch was fabulous. Ten times better than the old Coco Cay lunch. Coco Cay used to be an after thought, but it may have been one of our favorite stops. We will be Emerald members after our next cruise. While this cruise did not blow us away, it was fun and relaxing. The ship is clean, the staff works hard, and there is plenty to do. Just don’t let the other passengers ruin your time. We are looking forward to our next cruise. Read Less
Sail Date: June 2019
We went as a family of 10 on a cruise to Canada/New England and this was our first times cruising. The ship was pretty but not as equipped for children but that was ok. We expected that. I am also a travel agent so I knew this was a ... Read More
We went as a family of 10 on a cruise to Canada/New England and this was our first times cruising. The ship was pretty but not as equipped for children but that was ok. We expected that. I am also a travel agent so I knew this was a smaller ship. We had so many issues with our children's Set Sail passes being deactivated and my husband's picture being changed on his pass. We visited Guest Services who seemed to resolve matters but when it happened repeatedly, we were told we were sorry we felt the way we did when we got frustrated. We had Wifi issues which we paid for and were not told properly how to connect, so we were hit with a huge roaming charge that could possibly have been avoided if they would have helped or informed of us ahead of time. My Time dining was not easy to get a reservation which we didn't think we needed. All we ever heard from Guest Services and from Corporate after the fact was that they were sorry we felt that way and no compensation or amenities could be done because they are not at fault. Highly disappointed and going to find it hard to sell this cruise line when they do not seem to care about their guests or agents. Read Less
4 Helpful Votes
Sail Date: June 2019
This was our first cruise with Royal Caribbean. We previously switched from another cruise line because of recommendations from friends plus we wanted to try it for ourselves. When we arrived to Bayonne, NJ, the entire process to get on ... Read More
This was our first cruise with Royal Caribbean. We previously switched from another cruise line because of recommendations from friends plus we wanted to try it for ourselves. When we arrived to Bayonne, NJ, the entire process to get on the cruise was effortless. Where it took us over an hour the last cruise we went on, it took us roughly 15 minutes with Royal. Our cabin was great. We had the pleasure of getting a balcony this time. The interior is good for first-time cruisers or if you're on a budget. We actually utilized the balcony quite a bit, either during our sea days or when we arrived/departed our ports. Views were spectacular. It was spacious enough to fit all our belongings and had plenty of drawer space for both of our clothes. Food was good. We went to the Windjammer Cafe during breakfast/lunch and did the "My Time" dining at dinnertime. There were plenty of options to choose from outside these two options. Wife and I ate at Jamie Oliver's Italian restaurant for our 3-year anniversary and the service was above and beyond. There was a sushi and steak restaurant I didn't get a chance to try but will keep it in mind for our next cruise. What impressed me was the cleanliness of the entire cruise ship. Prior to eating at the Windjammer Cafe, we were always instructed to wash our hands before serving ourselves. We were always greeted with "Washy Washy" which still stuck to me even after the cruise. Every time I went to the public restroom there was always someone in there either inspecting the restroom or cleaning it. As someone who is slightly germaphobic, I felt at ease the entire cruise. The service between housekeeping and the waiters/waitresses was fantastic. During the cruise our waitor Fuchao (I think that's how you spell it) knew us on a first name basis and catered to our every need. I really hope we run into him again on our next cruise. Our housekeeping could've used a little work but still did a great job. Our ports were the highlights of the entire cruise. Our favorite was probably San Juan, Puerto Rico where we did a Food and Culture tour. The tour guide gave us a taste of Puerto Rican cuisine and gave us a thorough history of San Jaun as well. Our second favorite was Labadee, Haiti. Apparently, Royal Caribbean owns part of the island which made it a great experience. There was anything from snorkeling excursions, a few beaches, floating bars, zipline excursions, and shopping available. Put plenty of sunscreen on because it gets HOT in Haiti. Only con was the price of everything. Drinks, without a drinks package, cost $10+ per drink which is more than the average drinks price in New York City. Be prepared to spend quite a bit on anything extra not included in your cruise package such as excursions, select restaurants, drinks etc. This was the best cruise we've experienced so far. We were considering giving their sister company, Celebrity Cruise, a shot but will be sticking with Royal going forward. If you're contemplating cruise, I highly recommend Royal Caribbean. You won't regret it. Read Less
5 Helpful Votes
Sail Date: June 2019
We are loyal Royal Caribbean cruisers and we were happy to reach Platinum Level. we have sailed with Princess and Disney also in the past but a majority with Royal. We have cruised on the Oasis and Freedom class ships but first time on ... Read More
We are loyal Royal Caribbean cruisers and we were happy to reach Platinum Level. we have sailed with Princess and Disney also in the past but a majority with Royal. We have cruised on the Oasis and Freedom class ships but first time on the Quantum class. We are very easy going cruisers and know things happen, but due to our experience with this ship we are questioning our loyalty and may decide on cruising with another cruise line. Here is my comprehensive review: Embarkation: We arrived at approximately 11am, traffic into the pier was horrendous as Cape Liberty is going through some major construction. Traffic entrance into pier was down to one lane. Entered cruise terminal which was easy and not that crowded. Entered the designated line for check-in. lines separated for general guests, Gold, Platinum-Emerald, Diamond and above. This is where the confusion started as terminal staff just funneled passengers into any line regardless of status, then let Diamond members ahead of all the other passengers waiting for designated check-in desks. Also you do not receive your SeaPass card until you get into your stateroom, so we could not do the Flowrider until we had the Seapass card and we could not get Starbucks coffee. Cabin: Balcony Room 6680 rear starboard side. Immediately upon entering the room it smelled of smoke. Thought great, prior cruisers were smokers. Unfortunately when we walked out to balcony we were greeted with a strong smoke smell and discovered the smoking atrium was just below the cabins on deck 5. Also people sitting in atrium can look up and see into cabin. Our daughter experienced a passenger looking up at her as she changed in the cabin. Kept shades closed for a majority of the cruise. Ship: The ship is beautiful full of technology, however technology broke down several time. The Royal Promenade is not as open as the Freedom and Oasis Class and not as easy to get around. It is poorly designed as most of the balconies do not have a view straight down to the water and there is a smoking area designated below some balcony cabins. Food: We did enjoy the food in the MDR but it did start to repeat itself on the 4th day. Wonderland had an eclectic selection of food but is priced at around $60 per person, I guess your paying for presentation. Windjammer always busy and food leaned heavily on Indian Curry spices, except for breakfast. Solarium Cafe was the place to go instead of windjammer but limited selections. Sorrento's Pizza was great and so was Cafe two 70 for the roast beef sandwiches. Staff: Wait staff and room steward were top notch, they worked hard to get things right. Guest Services staff mostly pleasant but couldn't make decisions. Bermuda: Very nice Island beautiful beaches. Hamilton's businesses were closed due to holiday and parade. Shipyard area was nice. Horseshoe Bay beautiful beach, but was busy. Also Bermuda is expensive. Entertainment: The Gift started out slow but finished great. Cabaret was no that great lots of use of light and technology. The music was not that great as the performers butchered the familiar songs. We Will Rock You CANCELLED due to hydraulic issues. It was replaced with the performers singing (not bad). Activities: Bumper cars were nice. IFly was the highlight of the activities a must do. Northstar looked nice but did not fit into our schedule. Flowrider also nice but too busy since there is only one. Sport activities staff were great. Disembarkation: Not too bad, we did not have to fill out Customs Declaration Forms. First time not having to do this. Wait time for car service back to hotel was over an hour due to the traffic issues at the port. We are still trying to resolve issues with cabin and our TA has gotten involved. Going on 2 weeks with no response from RCCL. I will update with resolution. Read Less
9 Helpful Votes
Sail Date: June 2019
My mom and I cruised Anthem to Bermuda in June. We cruised RCCL to Bermuda about 7 years ago and wanted to go back on a newer ship. Being that we live in NJ, the convenience of leaving out of Bayonne was great. Checking in was easy - we ... Read More
My mom and I cruised Anthem to Bermuda in June. We cruised RCCL to Bermuda about 7 years ago and wanted to go back on a newer ship. Being that we live in NJ, the convenience of leaving out of Bayonne was great. Checking in was easy - we got to the port at 10:30 and boarded soon after. Cabins are not available until 1PM, so we wandered around the ship and then headed to the Windjammer for lunch. It was utter chaos there. We ate quickly and waited until we could get into the cabin. Our seapasses were waiting for us. We had a junior suite - it was great! Very spacious and laid out well. A nice sized balcony too. There were upgraded toiletries in the bathroom. I think the cabin was the best part of the trip because when the ship felt crazy crowded, we had a quiet balcony to retreat to. BTW - I was offered an opportunity to upgrade with a bid on 3 other types of cabins. None of my bids were accepted. I was a little bummed, but again, was happy with the cabin we had. In general, the pros: * The ship was clean * Service for the most part was good * Lots of fun activities all day * Several no extra fee dining options * Bermuda is gorgeous * The cruise port is very easy to navigate with parking located close by * We rented an electric car from Oleander to cruise around the island - great customer service and lots of fun Cons: * The disembarkation process was a pure disaster - no clear directions, and was running behind schedule. Passengers were cutting in front of others, just so much confusion to end the trip on. * The Bermuda Triangle Nature Preserve excursion - do NOT waste your money! The excursion is nothing like the description. For what it cost, you could go to Horseshoe or one of the other nearby beaches, and get lunch and beach chairs for less with a prettier view. * A big ship has a lot of people and you can tell there are a lot of people. * Technical difficulties kept us from being able to see "We Will Rock You" twice. * Same food was served in the Windjammer every day. * The sales they offer are a joke. * Extra fee dining - as if it didn't already cost a lot to go, so why pay extra for food * The thermal suite doesn't come close to what NCL offers * Cabin 13236 is right under The Living Room and was quite noisy overhead We had a good time and will sail RCCL again, just be mindful of the pros and cons. Read Less
3 Helpful Votes
Sail Date: June 2019
This was great! Our whole family went. We had four adjacent ocean balcony rooms. My husband and I in one. My three daughters (early 20s) in the next. My one daughter and son-in-law in the next, and my oldest daughter, son-in-law, and 2 ... Read More
This was great! Our whole family went. We had four adjacent ocean balcony rooms. My husband and I in one. My three daughters (early 20s) in the next. My one daughter and son-in-law in the next, and my oldest daughter, son-in-law, and 2 1/2 year old granddaughter in the last. Our cabin attendant, MC, opened the dividers on the balconies, so we could all sit out together. It was great! Also great for using bathrooms when yours was occupied. Great for 9 adults and one child! We drove from PA to Bayonne, NJ. Two short hours and we were there. Parking was easy, and the embarkation process was quick. We were on the ship in less than 20 minutes! My husband and I were on a cruise last year so we told our kids to wear their bathing suits and enjoy the pool while there would be less people and lots of space to move around. They loved the deck area. I was a little disappointed that there wasn't a spray park (?) play area for kids that weren't fully potty trained yet. My granddaughter only had the tiny pool area to play in, which was such a small space. She kept asking to go in the big pool with the other kids. I thought I had read there was a spray area for kids when I was researching this ship. I guess I was wrong. On a positive note, the children's babysitting area called Royal Tots was wonderful. We only used it 3 times for a few hours each time. We were all able to see the shows together while our granddaughter went there. We registered the first day, and were told spots fill up quickly. They will only take 8 children under three in this area at a time, so register early. She had fun, and the staff was very attentive. My daughters (5) and son-in-laws (2) went on NorthStar on Day 2 and took great pictures of the ship from above. They said it was awesome! One night we saw Matt Ye, a performer at Schooner's Bar. He did an interactive "adults only" show with everyone . We had a great time! He was very funny. We had dinner in Chops one night which we enjoyed. My daughter and son-in-law ordered the seafood tower and it was devoured very quickly. The food was very good, and the service was great! The other nights we ate in MDR. We really enjoyed the food, and many of us ordered 2 appetizers most evenings. Our server, Agnelo, was very attentive. The woman that did our drinks was great as well. She remembered what we liked and had it ready as soon as we arrived. "We Will Rock You" was great! It was a mixed aged audience. The middle-aged crowd (like myself) were singing right along with the Queen songs. My younger daughters liked it too, especially since seeing the "Bohemian Rhapsody" movie. The singing was amazing! The band, especially the guitarist, was great! The only issue I had was the timing of the show. It was at 6:30 which made dinner a problem. The dining rooms open at 5:15, and Windjammer opens at 5:30. Usually we like to get to the show 30 minutes before to get seats together and order drinks. My daughter was also dropping my granddaughter off at Royal Tots at 5:50- so pizza night it was. If the show was at 7, I don't think dinner would have been an issue. This was a 5 day cruise with an overnight in Bermuda--days 2 and 3. I would recommend an overnight, then you don't feel rushed to get back to the ship on the first day. We decided not to book an excursion through RC, we just went off the ship to the pier. Right at the pier, there are many, many taxis, and mini-buses to take you places. We took one for $7 a person to Horseshoe Bay. So it was $7 there, and $7 back= $14 per person. RC's excursion to the same place was over $35 pp. Loved Horseshoe Bay! The water was beautiful, but there was a lot of seaweed. This didn't really matter after awhile--we just enjoyed being in the beautiful blue waters. Again, going on our own allowed us to stay as long as we wanted. When we decided to leave, we walked to the parking lot, and there were the minivans/buses to take us right back to the ship. So easy! The second day in Bermuda, we decided to do some shopping, right next to the docks. We just wanted some souvenirs, and to look around. It was a beautiful day--the weather was great! As a family, we always had dinner together, but then at night we did whatever we wanted. I went to the comedy show, which was really funny. I forget the comedian's name, but he was very funny. It was a show meant for the family, and he appealed to many ages. My 20 year old daughter, was lost on some of the jokes, because he referenced things she didn't know about, but I was laughing so hard that my jaw started to hurt. My daughters and son-in-laws loved the pub and the guitar player there. There were either there or in Schooners most nights. They loved IFly, the sky diving simulator. They raved about it, and I got some hilarious pictures. Make sure to book this as soon as you can. I didn't see it up on cruise planner, but after browsing Cruise Critic, I learned that you should book it as soon as you get on the ship on Day 1 through Royal IQ app or go to guest services. It booked up really fast. You can always go to standby if you can't book it, to see if there are some no shows. I am sure there must be. One of my daughters was a no show to to some rocky seas on Day 5 which made her queasy. Overall, we really enjoyed our cruise, and would certainly sail again. Read Less
Sail Date: June 2019
We chose this cruise because it went to CoCo Cay. After getting our room we noticed that there was no cold water just hot water either on cold or hot, stateroom 1362. We notified the guest services and maintenance throughout the 8 night ... Read More
We chose this cruise because it went to CoCo Cay. After getting our room we noticed that there was no cold water just hot water either on cold or hot, stateroom 1362. We notified the guest services and maintenance throughout the 8 night cruise. Not only did they say it was fixed, but then there was no water at all when you turned it to cold. After several attempts to fix the issue they said it was fixed the 2nd to last night of the cruise. At the point it was warm water no matter what setting for the sink and shower. Every morning and evening there was someone smoking on their balcony and leaving ash all over ours. We reported this to security and our stateroom attendant. Several day and this continued. We were not on the smoking side of the ship so it was not a downdraft from that. We are not smokers and this is disgusting! None the less after several complaints we gave up because nothing had been done about it. We had several bad experiences with a waiter Joel in the windjammer 3 days in a row we finally decided to have a different seating section so he would not wait on us. We ordered room service one night and although the service was quick I'd rate that a 10, the food quality was very poor. Our Main dining room experience was amazing. Iwayan (hope I got that right) and his assistant Ramnath were the best wait staff we have ever had. At CoCo Cay the dare devil's peak slide did not have enough water running though it and it scrapped up my back. I had 2 deep burns/scrapes down my back. When we notified the lifeguard they just gave me a band-aid. This left me in paid for the rest of the cruise. We ran into several other guests and they asked if I got the scrapes from the slide and they did too. This should be investigated! We returned all our pool towels on the last night and we were assured our balance had 0 towels. On the morning we were first to get off at 730 am. We find an invoice for $50. Now we had to wait the huge line in guest services to get a refund. I was refunded for the pool towels, and we expressed our concerns and issues we had while on the boat. The guest service attendant said she noted them on stateroom. After coming of the Anthem of the Seas we would not recommend Adventure of the Seas due to the lack of service and maintenance. We spent about $4000 (including the drink package) for the trip and we both were disappointed. We both filled out the surveys at the end of the cruise expecting someone would contact us but they did not. It goes to show you they do not have the best customer service nor do they probably read the surveys. Read Less
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