Royal Caribbean New Orleans Cruise Reviews

I was so excited about Royal Caribbean bringing a cruise ship back to New Orleans that I booked 3 cruises for the short time the ship will be here. I want Royal to do well so they will bring a better ship here in the future. On this first cruise out of New Orleans, I sailed with a friend. If this had been my first cruise on Royal, I would never come back. Fortunately for Royal, this was my 24th ...

The night of 22 January, 2015, the Serenade of the Seas experienced an electrical malfunction and subsequent flooding of 199 cabins. The damage was not repairable in time for our sailing on 24 January. (Later, 119 more cabins were added to the unavailable list.) What we experienced on January 24, 2015 We faced locked doors when we arrived at the New Orleans RCI terminal for a 7 day cruise on the ...

The customer service (or lack thereof) was horrendous! Staff members were rude and at any question would say "that's not my job, go find someone else". The was a total lack of accountability. I got the third degree when ordering room service and the woman questioned me on who it was for and how many people. What does it matter?? My son was quarantined for a day for getting sea sick and the ...

We have taken 8 cruises out of New Orleans,4 of them on Royal Carribean,we got there a little early,checked our luggage,parked our car.We stopped and talked to a family that were just getting off of the ship,they had sailed the previous week. They told us there had been a rain storm,that had shorted out some wiring,that had started a fire and set off the sprinklers from the front of the ship ,top ...

I could go into a lot of detail, but that would be a book.  Bottom line is, their web site is horrible, caused me to lose our stateroom, ended up paying $300 more per person just to go on this cruise. My time dining still requires a reservation, why bother if I still have to make a reservation, not something I want to have to worry about when I am on vacation. Good steak and ...

This was our 7th Cruise with Royal Caribbean. I have never left a review before as it's just not my thing. First, let me say our previous 6 cruises with RCI have been great. However, I just couldn't let our recent experience on Serenade of the Seas pass without a review. Short and sweet of it..... SERENADE OF THIS SEAS has endless PROBLEMS! We could have overlooked the lack of activities and ...