We were terribly disappointed in this cruise. It's the fourth ruise overall for me, my second on Royal Caribbean. But it was the first cruise for my friend, and based on our experience, she says she will never ...

Sail Date January 2020

LoloS

4 Reviews Written

13 Helpful Votes

Worst Cruise Ever

Vision of the Seas

Caribbean - Western

I was so excited about Royal Caribbean bringing a cruise ship back to New Orleans that I booked 3 cruises for the short time the ship will be here. I want Royal to do well so they will bring a better ship here in ...

7 photos

Sail Date December 2018

STLSus

2 Reviews Written

My Serenade for this cruise

Serenade of the Seas

Bahamas

We have taken 8 cruises out of New Orleans,4 of them on Royal Carribean,we got there a little early,checked our luggage,parked our car.We stopped and talked to a family that were just getting off of the ship,they ...

Sail Date January 2015

NEOLA

1 Review Written

1 Helpful Vote

800 PASSENGERS DENIED BOARDING

Serenade of the Seas

Bahamas

The night of 22 January, 2015, the Serenade of the Seas experienced an electrical malfunction and subsequent flooding of 199 cabins. The damage was not repairable in time for our sailing on 24 January. (Later, 119 ...

Sail Date January 2015

Leeannecastro

1 Review Written

1 Helpful Vote

Deplorable

Serenade of the Seas

Caribbean - Western

The customer service (or lack thereof) was horrendous! Staff members were rude and at any question would say "that's not my job, go find someone else". The was a total lack of accountability. I got the third degree ...

Sail Date January 2015

Ladygreynius

1 Review Written

1 Helpful Vote

Not worth it

Serenade of the Seas

Caribbean - Western

I could go into a lot of detail, but that would be a book. Bottom line is, their web site is horrible, caused me to lose our stateroom, ended up paying $300 more per person just to go on this cruise. My time ...

Sail Date April 2014

eguy

1 Review Written

1 Helpful Vote

Say NO to SERENADE OF THE SEAS

Serenade of the Seas

Bahamas

This was our 7th Cruise with Royal Caribbean. I have never left a review before as it's just not my thing. First, let me say our previous 6 cruises with RCI have been great. However, I just couldn't let our recent ...

Sail Date December 2013

Mbond007

1 Review Written

4 Helpful Votes

Very disappointed with overall experience.

Majesty of the Seas

Bahamas

Chose this cruise because of value and time constraints. Cruise port hard to navigate and understand because of lack of signage. On entering stateroom found shower had not been cleaned properly and had long dark ...

Sail Date January 2020

Worstvacationever

1 Review Written

4 Helpful Votes

Locked in my room for 30 hours against my will

Majesty of the Seas

Bahamas

One of the worst, most humiliating experiences of my life. Due to a noise complaint I was forced out of my room, forced to answer questions under duress to security, forced to talk to two doctors, and then locked in ...

Sail Date February 2020