This is our first Royal Caribbean cruise and, for many first-timers aboard the Mariner of the Seas, probably our last one. I have never been on cruise where at times it was great and at times it was terrible. Embarkation was horrid unless you were Diamond Plus. To get a perspective, there was a turnover of crew of about 20% at Los Angeles which I believe is an abnormally high number which do ...
Our Mariner of the Seas TransHorn was outstanding! There were several glitches, that at the time were very annoying. However, looking back, they were just part of an itin and new crew and staff that were different and subject to mistakes.We met friends in Miami and flew LAN overnight to Santiago. Some confusion at the gate, but after boarding it was really a nice flight and great service from LAN. ...
We have sailed several times with RCL and are currently Platinum level members. Our most recent 30 day sailing aboard Mariner of the Seas from Los Angeles to Sao Paulo Brazil left us wondering what happened to RCL's high level commitment to quality of service and overall client experience. The ship itself is beautiful and well appointed. The Royal Promenade is awesome and how often do you have a ...
My husband & I were passengers on Mariner from LA around Cape Horn to Santos, Brazil. RCI has changed drastically since we sailed a few years ago. They have cost cutting in place - no hair conditioner or lotion - no shower cap on the first leg. These items did show up on the second leg.
The food was below par - beef too tough to chew - fish either over or under cooked. Very difficult to get any ...
It is so sad to have to express myself sooo badly about this last two cruises on the Mariner. We enthusiastically plan our cruises a year prior of sailing date. Our first disappointment: the prices drop by $300.00 pp on the first leg, RC does not adjust the prices anymore if it is paid in full, not even the OBC like they used to. On the second leg it drop $200.00pp, that would have been a total ...
On 1/16/11 my husband and I boarded the Royal Caribbean ship named the Mariner of the seas for a 17 day tour from Los Angeles to Chile,
First I would like to say we scheduled all our plans through Royal Caribbean including flights to make certain all our arrangements would be proper. We arrived at the airport on time and were told our flights were rescheduled just a short time sooner which ...
South America on Mariner of the Seas, 2011
This cruise was booked a year in advance and it seemed to take a long time for this day to arrive. We had an uneventful flight from Vancouver to Los Angeles. When we arrived at LAX our shuttle left before all the seats were full so it was not a long wait and we had a pleasant trip to the port.
EMBARKATION
The lines for check in were ...
First of all, it seemed like a totally different ship to me than the Mariner we sailed a year ago from Auckland to LA. The staff were not friendly and indifferent. The officers would pass in the hallways and not even make eye contact, let alone speak. Staff did their jobs in a very mechanical fashion. Hardly a smile or a greeting. We were appalled when a lady asked for a tray at the coffee shop, ...
We booked with RCL through a travel agent. We booked air through RCL and stayed at their designated hotel, The Grand Hyatt, is Santiago. We flew on American Airlines, flying from Dulles Airport near our Fairfax County home in the late afternoon of Friday, Jan. 30 to Dallas-Ft. Worth to connect to Santiago, Chile. We had good economy seats on both flights. We took Benadryl and slept much of the ...
We took a flight to Miami in order to spend some days there over New Years Eve, since our cruise was going to start on January 4th. Our accommodation was very pleasant at the Hilton Airport hotel. Unfortunately we did not booked a car expecting to do it at the Miami Airport. Big Surprise for us, but probably everybody else knew about it: No cars available in the whole Miami area! We even called ...