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2,164 Royal Caribbean Southampton Cruise Reviews

We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ... Read More
We picked this cruise based an assumed canary good weather Weather better in UK The ship rather tired and probably the worst quality ship we have been on out of 5 travelled Be reluctant to use RCI again unless it’s a newer ship However staff as on all cruises fantastic Entertaining professional shows better than NCL apart from the ones laid on by the RCI guys which were quite awful equally as bad as NCL Food generally good and you can get some thing you like We had deluxe drinks package which as the measures were very small you would need 2 at a time so that the alcohol could be tasted but you are not allowed to do that unlike NCL The ship passengers were largely retired or nearing retirement unlike NCL Ports of call strange as went to Gran Canaria on Sunday and it was all shut Why did RCI land on Sunday!! Read Less
Sail Date May 2019
My wife and I chose this Canaries cruise with Royal Caribbean for my birthday, having cruised with them 11 times previously, but I'm sorry to say this may well be our last. Please don't take me wrong, neither of us are snobs ... Read More
My wife and I chose this Canaries cruise with Royal Caribbean for my birthday, having cruised with them 11 times previously, but I'm sorry to say this may well be our last. Please don't take me wrong, neither of us are snobs or whingers, and I've never had a bad word for R.C, but this cruise has left us both a little cold. Embarcation: Long standing queues, no usual welcoming tipple. Stateroom: No coffee, No tea, 2 tiny long life milk tubs, no spare loo roll despite asking, which ran out on day 3 and had to use the box of tissues, sticky cabin floor and stained carpets, Fridge totally inoperative, and the stateroom felt tired and abused - stayed in better 2* hotels!...... oh, and the bottle of bubbly my missus had preordered and paid for NEVER arrived, although we got a spa discount instead, which ended up costing us more money AND the 'hard sell' of 'Buy these products we've used on you for an extra hundred and something dollars' only to be subjected to the 'face like chewing a wasp' when we declined. The room Steward was a friendly guy though, trying his best through adversity, and an obviously too heavy workload. At this stage, we went down and requested the $29 dollar per day tips removed from our cruise account..... everything seems now to be geared around tipping, even though we mainly used Speciality Restaurants (and paid extra), and the Windjammer self service, (we only used the main restaurant twice) and every time we had a drink there was already a service charge added to the bill! I'll always tip for over and above service, but this was cr*p! although we did tip our Steward in cash at the end as we usually do. The poor staff are obsessed with feedback.... even the photographer who expected me to get up and pose for a paid photo HALF WAY THROUGH MY DINNER! Main Restaurant: Food OK, although only word to describe it would be 'rushed' so used only twice. Speciality Restaurants: Hey! a good word at last I hear you cry! Both Chops Grille, and Giovanni's excellent, both food and staff Johnny Rocket's : 10 minute wait in outside part with no staff show, so finally went inside and ordered...... only 4 other people present, so no rush then! Shows: Ice show a spectacular triumph, greatly talented performers. Disembarcation: Self carry-off was a farce at 6am......... no staff present, and queue where you like standing for 20 minutes, even in front of lifts, gangways and stairs.... very safe I'm sure -NOT! Saving grace..... met some lovely people. Sorry to say this may well be our last R.C Cruise, the downhill slide is now very 'In Your Face' , and with all the expected extras, Cruise Lines not paying their staff a living wage and declining staff levels, the sad fact is I bet we're not the only ones. Rant over! bet you didn't guess I'm a bit disillusioned! Read Less
Sail Date May 2019
No problem with the ship, cabin spacious and clean, food was very good. We had the premium drinks package but initially felt as though staff reluctant to serve your drinks particularly in the dining room but this was remedied over the ... Read More
No problem with the ship, cabin spacious and clean, food was very good. We had the premium drinks package but initially felt as though staff reluctant to serve your drinks particularly in the dining room but this was remedied over the cruise although shiraz was not included in a premium package but staff keen to sell you a bottle!. Dining room table allocated was poorly situated resulting in waiters squashing past and catching you with trays but after pointing this out we were moved to share a table which we didn't mind. Main dining room let down by serving tea and coffee in the evening in chunky mugs...not acceptable in a formal dining room. Windjammer buffet dated and canteen like but the food was varied and palatable Entertainment was good but not brilliant, not a patch on Norwegian cruise line the pianist was very repetitive after hearing him a couple of times. On board photos poor not proffesional standard. The main let down was the ports at Lanzarote (Arracefe) and Tennerife (Santa Cruz) as they are not attractive or interesting areas And the good places like Madeira were only half day stops docking late morning/early afternoon which left little time to take in the sights. Our cabin boy and dining room staff were good but felt overall that there was not enough staff and you were not getting that personal service as experienced on other cruises.staff didn't seem to know the basic info and contradicted each other when asking for advice. Read Less
Sail Date May 2019
Love Royal Carribean and have travelled with them a couple of times. We travelled with 2 other couples who have never cruised before. Arrival at port and onto boat was very quick. As soon as we got on the ship our friends were amazed. ... Read More
Love Royal Carribean and have travelled with them a couple of times. We travelled with 2 other couples who have never cruised before. Arrival at port and onto boat was very quick. As soon as we got on the ship our friends were amazed. We had a full drinks package and all premium drinks and cocktails included and we definately made rhe most of it. Food was unbelievable as always and thought i was going to have to be rolled off when we arrived home. We picked the Canaries as we thought the weather would have been good at this time but a bit dissapointing (obviously nothing could have been done about that). Arrival at all ports was easy to get off abd back on. The only port that disappointed was Gran Canaria we arrived at port and nothing was opened so couldnt really do much. The only disappointment we had with the ship was the entertainment. We sold it to our friends as top class (as it had been kn previosly ships). I have never been on a cruise were the theatre shows were so poor that people were walking out. Take that tribute band had the place rocking and the Frankie vali and 4 seasons tribute were great but 2 nights out of 10 isnt enough. To put a cruise director on as a main act and a movie which was then shown outside was a joke. The entertainment was more like i would expect to see on a budget holiday not a cruise and a number of people commented on this. All in all however we had a great time and would definately return to Royal Carribean but not on the Explorer of the Seas. Read Less
Sail Date May 2019
Be careful when going into ports with Royal Caribbean they try and charge you for shuttle service. Ours was $9 per person to go to the edge of city centre. When we got off the ship, the local taxis charge 2.50 euros. The bar prices are ... Read More
Be careful when going into ports with Royal Caribbean they try and charge you for shuttle service. Ours was $9 per person to go to the edge of city centre. When we got off the ship, the local taxis charge 2.50 euros. The bar prices are also so high and sometimes the packages are not worth it. Also Do you research on the ports before you go. 3 of our ports were rubbish, nothing to do and just a normal town, might as well of stopped at home. Also one of the days the entire island was closed. Nothing was open. Yet they still try and push for an excursion to visit the old town where the main shopping centre is open, but the shops inside it weren’t. The entertainment team singers. (Chris & Vanessa) were superb, the best I’ve ever heard on any stage. WOW. The dancers were a little messy, but redeemed by the ballroom couple. The headliner guest acts were awful. The Frankie valli tribute sounded like Orville the Duck. He was also very weak and on occasion out of tune. The take that tribute were not bad. But let down badley by the guy playing Gary Barlow. He was not good. Cringe worthy. The food in the windjammer was excellent. The cabin steward was also excellent. The cruise director (Graeme) was so funny, made the cruise. Just wished he would walk around the ship more. The TV and stations needs looking at. Need to offer more choice. Also some areas around the ship are very cold. I would suggest for everyone to take a cardigan or ask the ship to make it less cold. Read Less
Sail Date May 2019
Just got back from our first ever cruise and I dont think I could go back to a "normal" holiday. Absolutely amazing! Ship was amazing and staff were so attentive. Bars got very full at night and not enough seats but that's ... Read More
Just got back from our first ever cruise and I dont think I could go back to a "normal" holiday. Absolutely amazing! Ship was amazing and staff were so attentive. Bars got very full at night and not enough seats but that's the only thing I can honestly moan about. Entertainment was excellent and the cocktails!!! We only ate in the main areas so cant comment except Johnny rockets which for the price is a must! Absolutely amazing holiday and highly recommend! Excellent cruise for kids. My daughter loved it (6) Son is 2 so no kids club for him but staff were very accommodating and entertaining. My kids left feeling like royalty! So many different cocktails to choose from. Would definitely recommend buying the deluxe package. We were hesitant but ended up saving a lot of money. Photos were good and a reasonable price! Just waiting for ours to be delivered. Read Less
Sail Date May 2019
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. ... Read More
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. My wife and I decided two years ago to blow our savings on a cruise down the Eastern Seabord of the USA. Royal Caribbean International were advertising a 13 night cruise leaving from Southampton in early November, calling at Boston, New York, Port Canaveral and Miami - all places we had never visited, but would very much like to see. We took a deep breath and booked, then waited as the months crawled by, getting excited at the prospect of the Big Adventure ahead. Two weeks before departure, I went in to hospital and we had to miss the sailing. Insurance paid for most of the financial loss, so when an identical cruise was advertised last February, we decided to tempt fate and book up again. This time we were both fit and well as the day of departure arrived. Unfortunately, as it turned out, the ship wasn't in quite such great shape. Newspapers carried the story of a catastrophic failure of one of the stabilsers which caused hull damage and resulted in the cruise before ours being curtailed for emergency repairs. Then came the storm warnings. Late on the Friday before Monday's sailing our travel agents contacted us to say that because of adverse weather conditions in the Atlantic, the ship would not be calling into Boston, New York or Port Canaveral, but instead would spend time in Belgium and French ports before taking a southerly route to Miami. With someone else booked to move into our house the next day to dog-sit, and goodness knows how much already spent on return air-travel, overnight stays and car-hire, we felt we had no choice but to continue with the cruise, even though we had zero interest in spending time in Bruges or LeHavre. (No offence, Belgium and France, but we have visited you lots of times before.) Our disappointment was utter, and there was little excitement left when we went on board The Navigator for our first cruising experience. Things appeared to look up when, just before sailing, the Captain came on the Tannoy to say that - reponding again to weather changes - we would now be sailing direct to the Canary Isles, then crossing the Atlantic to the Bahamas for a day's water sports and sunbathing on a tropical island before going to Port Canaveral. (Back on the list). Nine happy days at sea allowed us to work up an appetite for the day of snorkling and coral reef exploration we were promised on Coco Cay, the RCI's private island paradise in the Bahamas. Crossing the Bay of Biscay was pretty choppy as the broken stabiliser was still not working, but the seas soon calmed down to a light swell. The crew were magnificent, the onboard entertainment excellent, and because so many people had cancelled at the last minute, we virtually had a waiter each. Life on board was relaxing and fun-packed, and our spirits rose. Sure, we had missed meeting our old friends in New York, and we never got to see Boston, but the sun was shining, the southern breezes were balmy, and there was that delicious day of water sports in the Bahamas to look forward to. The Day arrived, and the whole ship's complement lined up to disembark, larded in sun cream and already dressed in swimming gear. Announcement over the Tannoy: "Because of the swell, tenders are not prepared to put out from the island. We will not now be spending the day on Coco Cay but will divert to Freeport for a few hours on Grand Bahama." More dashed hopes. More cancelled excursions. But still, there was a guided tour of the Everglades at Port Canaveral to look forward to tomorrow, wasn't there? Well, no, actually, becuase later that day, after a rather uninteresting few hours on the quayside at Freeport, we had the message that all guided tours booked for the next day were off because of "immigration difficulties." So far, of the four excursions we had booked, none had or would now take place. As a last ditch effort to have some fun somewhere, we booked a shuttle ride to Magic Kingdom. Been there before, and it costs an arm and a leg, but, hey, we're on holiday. The ship docked in Port Canaveral. The shuttle bus made it to the Magic Kingdom. We had five hours in the park - just time for two rides and a ten-minute show - then back to the ship. Or so we thought. The coach broke down on the way back. We waited forty minutes in a gas station for a replacement bus, and ended up back at the ship seconds before it sailed, missing half of our last meal on board because we were so late back, and having to wear the same clothes we had worn for a sweaty day in the seething Disney park. Short of actually sinking mid-Atlantic, it is difficult to see how anything else could have gone wrong on this voyage. We have never cruised before - is our experience typical? Read Less
Sail Date November 2018
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, ... Read More
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, Brugges and then Miami. Not quite the same appeal! We were offered a full refund if we cancelled but as booked the flights ourselves and non refundable hotel rooms in Miami we would have had to claim through our travel agent so we had no choice but to go. Having been to France and Belguim on numerous RC cruises, we were really not looking forward to the cruise even with the $200 OBC for the changes and 20% off what we paid for this cruise towards another. I did ask if there were really storms in the Atlantic or whether it was an excuse to have further repairs to the Ship after last weeks accident with the stabiliser making a large hole in the hull. I was told it was fully repaired. When we checked in on the Monday, I was told it was actually repaired this morning after people had disembarked. However, at the lifeboat drill the Captain said due to a gap in the storm we would now go to Gran Canria, Coco Cay, Port Canaveral and Miami so things looked better. 3 rough days at sea, due to storms was not too bad, have had worse in Iceland! Gran Canaria was ok, then it got warmer as we cruised towards Perfect Day Coco Cay (RC's private island). That morning the sea turned choppy and I had a feeling the tenders wouldn't be able to get us ashore. Unfortunately the captain soon came on and told us the same. We promptly turned around and left what looked like a building site (lots of work going on for next year) and went to Freeport Bahamas. Lots of shops but not much else. Worth noting that RC were charging whatever they could for excursions on Coco Cay, even for floating mat which seemed a rip off. I guess they want us to pay for the island for them. At this point it became a case of guess which port we are going to next. Then we went to Port Canaveral which was great. We had originally booked a tour of the space centre but was then told that due to immigration it would not be possible to have a guided tour and instead they would just take us there and we had to get around ourselves. At this point we were so used to changes we didn't care. So, we spent the day at the Space Centre at our leisure before heading to Miami. Cabin was good, central location which helped make the rough seas feel not as bad. We had to ask for bath robes and toiletries. Surprisingly our crown and anchor free gifts were in the cabin - normally I spend 2 days chasing. I was due a free gift for reaching 240 points on my June cruise so asked the diamond concierge about it. Was told I would receive it later in the cruise but did not. There was no sign of him the last few mornings in the lounge and he ignored the note I left for him. Thanks Ken! Emailed when I returned and it was posted out to me but not a good example of how to treat loyal customers. Food was very good. Slow setting up in the Windjammer for lunch and sometimes food was cold as had been left out whilst setting up. Staff very friendly and helpful. Was disappointed they only had the UHTmilk which tasted awful. Shops were the usual overpriced expensive items and the usual $10 tat sales. Lots to do during the day and evening though. Lessons learnt - never assume where you book is where you are going. Book refundable rooms if making your own plans for the start or end of your cruise Pack a mixture of clothes as some people were caught up with the change if destination and climate. Read Less
Sail Date November 2018
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank ... Read More
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank them all.The latest itinerary took us from Southampton to The canaries and on to the Bahamas and Florida with flat seas and clear sky’s 75/80 degrees for the six days at sea across the Atlantic.With only 2200 guests there was no need to change nationality to get a bed and all the bars and restaurants were easy to use.The food was fantastic and the level of service throughout the cruise was superb and on top of clear sky’s,flat seas,stunning food and fantastic service we received £250.00 from cruise 1st,$310.00 dollars on board spend and 25% off our next cruise and missed spending a fortune in Boston and New York.The staff in all departments were properly the best I’ve encountered with a special mention to Sweden and Benjamin our two excellent waiters where nothing was to much trouble.So i would just like to say what a fantastic cruise and thank you to all the people that cancelled which made it such a great crossing. Read Less
Sail Date November 2018
In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the ... Read More
In the past five years we have done two transatlantic cruises per year on the Navigator of the Seas. It was not available (supposedly being refurbished - hopefully better than the supposed refurbishment they just completed on the Independence of the Seas). 1. The food in the main Dining room was mediocre at best. Length of time for overall service resulted in missing some of the evening entertainment. Much of the time the food was barely warm. 2. Our cabin attendant – took two days to get tissues after they had been requested, we had to ask for soap to use by the sink to wash our hands (never got any but fortunately I did have some in my toilet articles), we were in a disabled cabin and so asked for a wedge for the door for us to use but each time he gave us one it would disappear the next time he came. 3. Despite being told that this ship had been recently refurbished it was obvious that the carpet in our cabin had been patched together. Our last night on board my toe caught in one of the areas where the carpet was coming apart causing me to fall injuring my shoulder. 4. The trivia’s were held in the Schooner Bar which has very limited access for people in wheelchairs or scooters. 5. Only one shore excursion was available for disabled people. Inexcusable! 6. We never could get a run down of our charges on our TV screen so we had to wait in line at Customer Service (very long lines most of the time because of the number of people onboard). 7. Space for the disabled in the Theatre were reserved only on deck 3 rather than on 3 and 4 like on the Navigator. Lots of disabled people on board. 8. Trying to get through the Royal Promenade was extremely difficult with all of the tables for the different shops selling things and with the amount of people it became even more of a bottleneck. The definition of Promenade is a leisurely walk taken for pleasure, to display one’s finery, etc; a public place for such a walk as an avenue, the deck of a ship, etc. There was no chance of a relaxing or leisurely walk along the “Promenade” as busy as it was most of the morning, afternoon and evening. Zumba on the Promenade – seriously! I / We feel that Royal Caribbean was ill equipped to deal with the amount of people on board. This includes the wait for the elevators – same amount of elevators as on the Navigator but substantially more people on board and a considerable number of people on board were disabled. Read Less
Sail Date October 2018
We chose this ship because we wanted to be in the USA in plenty of time to visit our son for Thanksgiving and we had sailed with this line before on Navigator of the seas and enjoyed it - we were staying for 8 weeks in the USA and we have ... Read More
We chose this ship because we wanted to be in the USA in plenty of time to visit our son for Thanksgiving and we had sailed with this line before on Navigator of the seas and enjoyed it - we were staying for 8 weeks in the USA and we have used a cruise ship to go over and back before and it was great to avoid the long haul flights. For a disabled cabin 6324 was a lovely size and plenty of room with a roll in shower. It was easy to get out on to the balcony and it was well situated for the lifts. I used my small electric scooter on the ship and there was plenty of room to bring it into the cabin. The whole ship was just too busy. Trying to get into lifts that were full every time it was meal time or show time was a nightmare. People would not move to let you into the lifts, and do not go there with the amount of kids on the ship during school term time. The only time l could get into the adults only pool was when everyone else went on shore excursions and we stayed on the ship. Those extra new 100 cabins have made it way to busy to get a sun bed or just move about with ease if you are disabled. The entertainment was good but even though we booked anytime eating in the restaurant we were asked to pick a time to eat because it was so busy and we would have to stand for ages otherwise.....what is the point in anytime dining? We found the staff were sadly not as good as on other cruises and the whole ship seems to be geared to families and children now. In school hols l am sure it is great for them but l did not expect so many children on a trans Atlantic cruise in November!! Read Less
Sail Date October 2018
This was our third consecutive transatlantic cruise on Indy. We were really looking forward to seeing all the new additions to the ship following the amplification (thats what RCI call it). We were astonished to discover that the ... Read More
This was our third consecutive transatlantic cruise on Indy. We were really looking forward to seeing all the new additions to the ship following the amplification (thats what RCI call it). We were astonished to discover that the cabins had not been touched as they are looking extremely tired and dated. Our cabin was kept excepiinally clean by our wonderful cabin steward V. He was brilliant. Unlike previous reviews we didn't find the ship overcrowded. We always found somewhere to sit and never waited long to be served in the bars or to be seated in the main dining room. There were always sunbeds available although we preferred to sunbathe on our balcony. The standard of food in the windjammer and main dining room was much better than last year. We ate in both Chops Grill and Giovannis Table and were completely underwhelmed by both. Johnny Rockets as always was very good. The service we received throughout the ship was outstanding. The new additons are aimed at families and not surprisingly you have to pay for most of them. We noticed a huge difference in the dress standards on board. It appears that anything goes even in formal nighrs. This was really different to previous years. We really enjoyed our cruise. The weather was good as were the ports of call. The entertainment was poor compared to previous years. Fourever were outstanding, Darren Day was superb and the ice show as always was amazing. The rest of the acts were pretty poor. We gave Grease a miss this year as we've seen it on our 2 previous transatlantic crossings. There was also a comedian who was very funny, I think his name was Steve Wommack. Our favourite addition was Sugar Beach. It had excellent sweets ay a reasonible price. Although our next 2 cruises aren't with RCI we'll definitely sail with them again and we still love Indy. Read Less
Sail Date October 2018
I want start of by saying I suffer from alot of chronic illness, Fibromyalgia being one so I'm hoping this review will help anyone else who has similar issues! We arrived at the port at 11 and we were on the ship within 20 mins! ... Read More
I want start of by saying I suffer from alot of chronic illness, Fibromyalgia being one so I'm hoping this review will help anyone else who has similar issues! We arrived at the port at 11 and we were on the ship within 20 mins! We were surprised when we first arrived to find we had Ken Jones as our CD as we were supposed to have Tim Connor. Considering Ken had been brought on only a week before at last minute and he didn't know the ship he didn't a brilliant job! The 9 sea days were good but long. This is our 3rd transatlantic but we've never had so many sea days in a row. I made alot of use of the library on the first few days. I love that it is now in a room of its own as it is quieter although so passengers used it as a general place to chat which was annoying. There were a few activities on board, scavenger hunts, napkin folding ect, I've done these on previous cruises so didn't feel the need to attend. We did go to Rock Britannia which was led but our Activities Manager Elizabeth and I really enjoyed that aswell as the 70s night which was also really good (this was led by Ken!) They also did an Olympus Rocks parade and an 80s night but I didn't go to these. Grease was amazing and I highly recommend seeing it, the girl who played Rizzo blew me away! We also saw Once Upon a Time, it's my favourite show on Indy but I must have seen it around 7 times now and it is getting a little stale! Darren Day was another headliner and he was incredible! We saw both his evening show and his matinee! I personally couldn't do any of the sports activities but my family did the rockwall and the trampolines and loved them! We are in the windjammer every night and the food was always lovely, hot and there was so much choice! We tried Johnny Rockets for the first time, the staff were very accommodating and changed my meal when I found the first one too spicy but I don't think it's something I'd go back and try. Fish and Ships was really good, the cod was the best cod I've had in a long time! Our first port was St Marteen, we walked round to the town and had a little look around, it's so amazing how quickly theyve managed to get back on their feet after the hurricane. I took the waterbus back to the ship after a couple of hours as it was getting too hot for me but my family stayed and swam in the sea. Next we went to St Thomas where we booked an excursion so we could get through immigration quicker! Our immigration time was 6:20am, and we were through within an hour! Our excursion was a boat trip into the main town. The boat trip itself was worth the money but I wasn't impressed with the town, I'm guessing if you like diamonds ect it's good but it wasn't our sort of thing. We only spent 2 hours there before getting the boat back. We had a look around the shops at the port and picked up a few suvioners. I then got back on the boat while my family headed to Megan's bay. Next was San Juan. Again we only stayed near the port, we walked up to Marshalls and a little further on we found a street that was full of colourful umbrellas above it, it was gorgeous and totally worth seeing! We again didn't stay long after that, went to a few shops and then headed back. We have done these 3 ports before (some twice!) So we didn't feel the need to spend to much time on land! Our last port was Labadee, which is basically paradise! I've never seen anywhere so beautiful! It's always been on my bucket list to swim in the Caribbean sea and I achieved that here. The water was perfect, just the right temperature! That's pretty much all I did in Labadee, I like to think the salt of the sea helped my joint pains. My Mum who is braver than me did the zip wire and she loved every second of it! A couple more things of the ship, we had an aft balcony cabin on deck 6. It was still roomy with 3 of us and the balcony was huge! Joseph our state room attendant couldn't do enough for us! The escape room is a must, absolutely loved doing that, I love anything that makes me brain think/work. The only small issue we had on board was with the photographers. They lost a few of our photos and then we had a photo taken at the Labadee sign, it was the one photo we all wanted but the only one which was perfectly lined up with the whole sign in ect had someone else in it who wasn't in our party and the photographers couldn't seem to grasp this. Sadly we didn't end up buying any photos because the only one we really wanted was spoilt. The departure process was a mess! They were letting the next cruise on in the same place as we were all queing up to get on coaches ect, the port was rammed! We had a transfer with Royal to our hotel but noone seemed to know where we were meant to go to get this transfer! We asked one member of the Intercruise staff who was at the port, she mumbled something and when we asked her to repeat it she told us she wasn't going to as we must be stupid!! 2 hours we waited at the port being told to go in all different places, all which were wrong! In the end we gave up and ended up paying $70 for a taxi to our hotel in Miami! Overall though we had a fantastic time, we love Royal Caribbean and we love how the staff treat you like family when you are on board! We have decided though we wouldn't do a transatlantic this way again though. It's alot easier to fly out and cruise back than it is to cruise out and fly back! Read Less
Sail Date October 2018
This is the first time we went T/A and at the price we found it great value. I booked through Cruise 1st and i had not one problem. Embarkation at Southampton was no problem. Busy but only to be expected.The Indy has a wow factor when you ... Read More
This is the first time we went T/A and at the price we found it great value. I booked through Cruise 1st and i had not one problem. Embarkation at Southampton was no problem. Busy but only to be expected.The Indy has a wow factor when you board and is a very nice ship. We had an outside cabin on deck 2 cabin 6260 and it was very nice and also very quite.D.D. our cabin stewart was excellent. Food on board was very good in all the restaurants and Chops Grill speciality dining was out of this world. Plenty of food and plenty to drink and the service was excellent.Service throughout this cruise was 10 out of 10. Ship was spotlessly clean. Just a couple of gripes. The ship was pretty could for the first few days. It was cold outside but you could have hung beef in side. When the weather improved it was too busy outside. They actually had too many sunbeds together and it was difficult to walk about. We new the ship would be busy on ship days. The entertainment was the biggest downfall. It was really poor. The headline acts were terrible and also there was no booking system to get in. It was a free for all. The bands playing around the ship were poor. Same songs every night. A good piano player how would be better to play and not sing. The parties on the promenade were good fun but packed. I think the cruise director Ken was to blame as he did not seem to be listening to any of these acts. The ice skating was good. Still a very good cruise and a great experience on a T/A cruise. I would do it again no problem. Read Less
Sail Date October 2018
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently ... Read More
We are a retired couple who enjoy cruising, so decided to cross the Atlantic to Florida, via the Caribbean, to enjoy some sunshine & heat. Embarking was straightforward, although there seemed to a be lot of people who apparently don't realise that the crew have a hard job getting the ship ready for pax. We actually saw from our hotel room, people arriving, expecting to board the ship at 09.15 ! The ship was very clean & well maintained. The additions will obviously appeal to families, but it was easy to avoid the top area. Being a TA cruise, we didn't expect to see any school aged children, but as usual, we were wrong. Captain Iv runs a very good ship, & the ambiance proved that the crew like him as much as the passengers do ! He is a very affable person, who interacts with people very well. Orlando, F&B Manager on our cruise, was very approachable & we gladly congratulated him, & his team, on the food presentation & quality. Regardless where, or when we ate, the food was consistently good. Our stateroom was maintained very well by Bhisom, who was aware from the start, that we are early risers, so the room was cleaned by the time we returned from breakfast. The first few days proved challenging, weather wise, but the Captain deviated from the usual course, to avoid the main part of the adverse weather, but the conditions were still quite rough. The health lectures were very interesting, conducted by an American Cardiologist, Dr K Sheikh, who was entertaining as well as being very informative. We were delighted that the casino was smoke free for the entire cruise, but smoking is still allowed on one side of deck 11, although we could avoid it, if we remembered ! The food in both Chops Grille & Giovanni's was as usual, excellent, but as I stated earlier, the food was good, regardless where we ate, including Barefoot beach club on Labadee. The only downside.....the vast numbers of Diamond & Diamond Plus members onboard. It meant that the Olive or Twist Lounge was filled to overflowing every evening, long before 5pm when the event commenced. Suites & Pinnacle guests could use the lovely airy Suite lounge, but as there is no bar set up in there, the servers had to prepare drinks either in the pantry, or at the bar in the main lounge. Wine was easy for them to serve, but mixed drinks took a while to get. We think that the C&A society will have to rethink their policy as it's too easy to reach D & DP status. It used to be that D's had an event consisting of wine, beer & Cava, now, those who have 70 points enjoy almost the same as those who have 700 !! Janice, lead bartender in the Crows Nest, Olive or Twist Lounge is delightful. She was always upbeat, friendly & eager to please. She ran an excellent bar, & was constantly aware people were waiting to be served. All crew we encountered were delightful, & those with whom we have cruised before, remembered us....for whatever reason, but we didn't ask !! We like the ID, but like the itineraries of other ships within the fleet, so it will be a while before we are back on her. Our experience on RCCL ships has always been enjoyable, & whenever we hear people complain about food, or the standard of cleanliness onboard, we have to shake our heads & wonder what kind of lifestyle they lead. It's easy to opt for healthy, nutritious food. On our return home, we weigh ourselves, & find that we have not gained weight. It's not because we haven't eaten or drunk anything, but have chosen wisely, exercised, & followed a regime which is sustainable, no matter where we are. Waste of food is abhorrent to us, but many plates we saw being removed from tables had food untouched by the person who had put it there. In a buffet situation, it's easy to opt for small portions, then return if more food is required. Some of the crew come from countries where food is not easy to obtain, so it must be depressing / annoying for them to see such unnecessary waste. Much media advertising coverage is given to plastic waste, but surely food waste should also be highlighted. Here endeth my rant !! Read Less
Sail Date October 2018
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole ... Read More
Having booked this cruise with friends I didn't look at the reviews until after. Well I can tell you that initially myself and another in our party started to get bad vibes from the reviews. However, seriously I found the whole experience to be amazing and often reflected on how any little things were done to exceed expectations. ALL the staff were so friendly and genuinely helpful, they would go out of their way often to help. We always found a table to eat in Windjammer and the food here was exceptional. My wife and her friends often find it difficult to find food they like as being originally from China, they like to eat plenty of fresh vegetables and fruit and these were in abundance. We initially had concerns as to 'how many standard drinks were included on the standard package' but they were plenty and free 24hrs. Each evening we had a meal in the main dining room. 2 waiters for 3 tables with a total of 14 guest to look after, the service and food quality was amazing. All the staff took a real delight in talking to you and taking an interest but not to a point of intrusion. Each day we received our copy of 'Compass' a guide to the many activities going on each and everyday, it truly was jam packed. From dance lessons, french lessons, Bingo many health things including chinese herbs and too many to mention and so diverse. I saw mention of 'not enough sunbeds' yet I found dozens spare all the time, Ok maybe not right up to the pool edge but certainly plenty. Plenty of pool towels too and my wife certainly put the walking track to good use as did another of our party. Everything was immaculately clean too, so far beyond many of the hotels I've stayed in and the room made up twice a day. In the evenings different folded towel animals were left in the room made up by the room attendants. I can honestly say what a credit all the staff were and we are looking to book our next cruise. Don't be put off by reviews as we nearly were find out like us for yourself. We also enjoyed some top class shows that were of London show quality with top acts. If there was a negative, and I'm sure this is outside RC control was the onward transfer where we had to queue for far too long with no organization as to where to go. Recovering from an accident and having a few mobility problems my wife had to fetch me a wheelchair before I collapsed. I'm sure this was not Royal Caribbean but this was a real problem. Read Less
Sail Date October 2018
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done ... Read More
As a family of 7 we had 3 separate cabins with balcony. It was great to have the balcony rooms to experience the ship saying into towards the islands/locations we were visiting. The cabins were comfortable for sleeping. We could have done with more storage space for our 2 weeks work of clothes. The dining experience was fantastic thanks to the 2 at tentative waiters in the Main Dining room. In fact it was so good we didn't bother booking any speciality restaurants. Quality and variety of the food was superb. Our friendly waiters who must be mention Tri, and Neftali made our cruise special. We were entertained every evening after our meal by Tri who would have us trying to work out table tricks using all kinds of dining objects like cutlery, napkins cocktail sticks and glasses. I cannot find anytjing negative to say about the main dining room experience. The shows in the theatre were very good particularly Grease and Darren Day. The facilities on the ship were also excellent great splash area and pool for kids. Read Less
Sail Date October 2018
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from ... Read More
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from Southampton on Friday night 26/10/18, entering the bay of biscay the seas were rough and it was very windy slight movement felt onboard, during Saturday seas still rough and still windy during late night Saturday early Sunday a loud bang was heard and the Bravo emergency call for the crew was heard with crew members running from bars etc, somewhat panic! Ship diverted to Vigo and docked there Saturday night early Sunday morning whilst assessment of damage was carried out, it appears that one of the stablisers had damage causing the ship to take water onboard flooding lower areas. The ship stayed in Vigo all day Sunday and left Monday at 4pm after having water pumped out of ship for hours, from Vigo it went to Gran Canaria which was ok then onto Tenerife which was a saints day celebration so hardly any shops were open, from Tenerife we sailed for three days back to Southampton. with seas a lot calmer but could still feel movement of the ship. Out of five ports of call originally planned we visited only three ports missing Maderia and Lanzarote lots of passengers very dissapointed. Worst of all was the lack of clear information from the captain it all seemed to be hushed up and rumours of the problems running rife and scaring some first time cruisers who many said they would not cruise again and therefore losing out on the 25% furture cruise discount. Very dissapointed with RCCL only offering a measly 25% refund of original cruise fare and 25% off future cruise, i think 40% minimum should be offered as refund and still 25% off future cruise. Basically out of a 10 day cruise 6 days were at sea with outdoor pools hardly in use and passengers bored out of their heads. My thoughts are that the Navigator is due refurbishment i think in March or April next year and RCCL is hoping it will last till it goes for refurbishment, ship looking very tired and shabby in places, menu's in dining room falling well short of pervious standards and entertainment poor apart from Perry Grant. We are Diamond Plus members and seeing recently that standards are dropping although the staff as always are terrific. Come on RCCL we've spent thousands of pounds with your company give us some decent discount on what was a dissasterous cruise! Read Less
Sail Date October 2018
Joined Indy in Southampton for 3 day taster cruise. Having cruised twice this year with Msc thought will try RC. Told drinks package can be bought onboard. They had sold 200 drinks packages then decided to not sell anymore. Arrived on. ... Read More
Joined Indy in Southampton for 3 day taster cruise. Having cruised twice this year with Msc thought will try RC. Told drinks package can be bought onboard. They had sold 200 drinks packages then decided to not sell anymore. Arrived on. Lots of complaints about this. It’s like Disney. You queue for everything. It’s as if this ship was over capicity.. it was mayhem. Good ok. Entertainment good. Anchour bar was good but the bar stank of sewage. But it was a good bar. Offered late checkout. Went to book it day before they said they had pulled it too and refunded the fee. It’s as if they where winging it. Rooms good space but tired. Had balcony. If you want to wait 10 minutes on a lift not know if things are happening after booking and be walking and walked upon go on this cruise. A glorified booze cruise. We where with our best friends another couple we made most of it and enjoyed it but more because of our friends who are seasoned cruisers. Read Less
Sail Date October 2018
I choose this cruise to try a different cruise company, we normally use P&O. The appearance of the ship was very nice inside and out, but we found it lacked activities. The weather wasn't the best which closed alot of the upper ... Read More
I choose this cruise to try a different cruise company, we normally use P&O. The appearance of the ship was very nice inside and out, but we found it lacked activities. The weather wasn't the best which closed alot of the upper deck activities, a pool and a couple of the hot tubes were closed for maintenance, we went below then found a bar closed for a private function. This made all other areas much fuller than they might have been. The standard of food at breakfast was poor, we struggled to find water that was hot enough to make a coffee. The evening meal and service was excellent, the waiter got to know us very quickly and made every evenings dinning experience a pleasure, probably the highlight of the cruise. The evening entertainment was okay but you had to be in early to get a seat, unfortunately a few technical issues kept letting things down. Generally the crew couldn't do enough for you, unfortunately it was the ship that let them and us down. Read Less
Sail Date October 2018
Having been diagnosed as Celiac four weeks before the holiday going away and eating out lots was of great concern for me. However, during the whole trip I was so well looked after with custom made meals in the dinning hall and a good ... Read More
Having been diagnosed as Celiac four weeks before the holiday going away and eating out lots was of great concern for me. However, during the whole trip I was so well looked after with custom made meals in the dinning hall and a good selection of food in Windjammer. The gluten free pizza in Sorrento's is fabulous, and made fresh to order also. This was my four trip on Independence so I have assumed to I would be looked after but the service was even better than I thought. It was my first experience of a suit as we had decided to try and Junior suit- the room was massive in comparison to a balcony or ocean view. As it was October it was not hot enough to sun bath but it was so nice to sit and watch the world go bye. Embarkation and disembarkation in Southampton was very smooth and my party really enjoyed the new crazy gold area and the all new Sky Pad. We will be back on Indy again. Read Less
Sail Date October 2018
For our fifth cruise my wife and I chose a trip from Southampton calling at Bilbao and La Coruña, Spain then Cherbourg and Le Havre, France. The ship did not sail until 7pm, so I didn't feel quite as worried booking the overnight ... Read More
For our fifth cruise my wife and I chose a trip from Southampton calling at Bilbao and La Coruña, Spain then Cherbourg and Le Havre, France. The ship did not sail until 7pm, so I didn't feel quite as worried booking the overnight flight into Heathrow scheduled to arrive more than twelve hours earlier. Our transfer to Southampton included a pre-cruise excursion stopping at Stonehenge--one of those places that I always wanted to visit, but never thought that I would. I must admit that I would have enjoyed the ride through the idyllic English countryside a lot more without the jet lag. But that was part of the plan--maybe we would have a burst of adrenaline arriving in Europe and be able to catch up a bit as the first full day of the cruise was spent at sea. That didn't quite happen; our internal clocks seemed to be off the entire trip. But I guess that's part of what makes travel so interesting. I'm not really sure why I am writing this at all. I read a lot of these reviews and many just seem to nitpick about so many things. Unless something is very bad, very good or maybe just a bit odd, it doesn't seem worth mentioning. Our cabin was as typical as one might expect. I don't have anything to nitpick about. We ate all of our dinners in the main dining room. The first night we sat at a table that was in a very warm part of the room, so they moved us to a more comfortable one for the rest of the cruise. The food was, as expected, usually pretty good, but nothing to email home about. We did have the beef wellington one night, just so we could compare it with the beef wellington we were planning to have at one of Gordon Ramsey's restaurants in London before we returned home. (Guess whose dish won.) At our first port we got a surprise. It was some kind of holiday and entrance to the Guggenheim Museum was free (or as our non-English speaking cab driver told us, "no dinero!) Actually, we were just planning to take some pictures of the Puppy sculpture outside and not go into the museum at all, but it was a nice bonus. Most of our time in the ports of call was spent very leisurely, drinking coffee at outdoor cafes. We did stop to eat some octopus in La Coruña and had some macarons in Le Havre. Our one purchased shore excursion was the trip through the idyllic Normandy countryside to Omaha Beach and the American Cemetery--another one of those places on the bucket list. It was a sobering venue and well worth the price. While I have been quite well-traveled domestically for decades, for much of my life I didn't even want to travel at all internationally. After retirement, this all changed; we applied for our passports almost immediately. And a few years ago we discovered cruising--another thing that for years I had disdained. This was only our second European trip. I found it much more difficult finding English speaking Spaniards in the places we stopped than in our previous travels. In fact, the predominantly British passengers were also hard to understand with all their dialects and accents (not even counting the fact that many of them were also drunk!). Due to the facts that my wife is a smoker (and I quite often sit with her in the smoking area of the ship) and a lot of our on board time was spent in the casino, we kept running into a lot of the same people. I really enjoyed this aspect of the cruise. As far as all the bells and whistles of the Navigator of the Seas, we have never and will never try the flow rider or climb rock walls. We did try to play miniature golf once, but it was very windy. The late night comedy show we attended was entertaining. After the cruise was over we took a train into London and spent the weekend there before returning home. We visited some sites we missed on our first visit there a couple of years ago like Trafalgar Square and Greenwich. We really enjoyed the Thames Clipper River Bus. Read Less
Sail Date October 2018
See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was ... Read More
See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was flooded. Not convenient when needing the toilet. Let that one slide after staff came round rodded the pipes and staff cleaned and sterilized. 2 days later went for breakfast. Asked a member of staff for some toasted white bread. Curtly informed that "its over there" I then explained that there was non only brown and got the same reply and he walked off. So I wandered around the Windjammer restaurant until I found some was brought out The very next day I went to the cafe on the Royal Promenade. Many things were on offer Pizza Rolls that had been made up by the staff behind the counter. I asked if they could make me a cheese and tomato roll as I didn't like the ones they had made. You can guess the answer...No. They did offer to make a turkey roll. I don't like turkey. At dinner ate nothing while wife ate due to not liking fatty foods lamb etc. Should mention the day before had an excellent mushroom soup. Woke up the next morning at 0645hrs by noise of machinery outside my cabin door. On getting dresssed to find out what the hell was going on, I found a maintenance worker rodding the pipes again. My neighbour in the next cabin was outside his cabin door and informed me that he had gone to use the toilet and found it flooded. I went inside my cabin and found the same. Due to previous incidents my sense of humour was really being tested. Wife at this point broke down in tears and wanted to go home. I would have left the ship if my car hadn't been at Southampton. I enquired as to moving to another cabin but was assured that all other cabins were taken. Went to the windjammer restaurant for breakfast and spoke to asst manager and informed him of incidents. He said he would arrange to have a nice fillet stake available in the main restaurant for me the next evening as an apology. I thanked him. The next evening in the main restaurant was not offered the steak so again ate nothing. I have saved the best until last. The last day of the cruise (yesterday) My wife went to the toilet only to find that she could not flush. The reason being that there was no water in the toilet. I then had to fill the toilet with water from the tap in the bathroom using the kettle. Finally I was able to flush the faeces away. I reported the matter and the problem was fixed. Staff at the front desk rang up and as we had suffered we would be be given a 20% credit off our next cruise. I refused this, I was then offered a steak dinner, I refused this and was then as a last resort offered a bottle of wine. I nearly exploded. Last night i was woken by what I thought was water sloshing about. I got up out of bed to find not only had the bathroom flooded yet again but that it had spilled over the protective lip of the bathroom and was now soaking the carpet. I got dressed, the good lady was fuming and I was a touch more than angry, I stormed down to the front desk only to find my neighbour forcefully explaining that for the third time this week and by far the worst flooding had happend. This was at 0200hrs local. I had an early call booked for 0600hrs. Staff offered both of us other rooms and explained they were ones with a balcony. As that was going to make a difference to the cruise experience. My wife and I then packed and moved everything up one floor and to the other end of the ship. Best thing about this cruise was getting off the ship. The who thing was a complete disaster. I was assured by my booking agent that Royal Carribean were a first rate cruise line. I was badly misinformed. This was our first and will probably be the last cruise I will ever go on. Is there a decent cruise line out there I wonder. I doubt any compensation will be forthcoming as an apology. I certainly wouldn't accept any discount or pay for any cruise that Royal Carribean would offer unless it was gratis for ruining my wifes 50th birthday present. (I will inform if they offer this but don't hold your breath). As soon as I can I will post pictures and video on You tube. They may say I am lying but no matter I would tell them to have a look at the maintenance mans log and it will confirm. Read Less
Sail Date October 2018
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very ... Read More
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very quick, we arrived at the port at 11am, our cases were taken from us straight way, we then checked in and we were onboard within 15 minutes, RC are one of the best cruise lines that organise the embarkation perfectly, just make sure you complete the check in details online. Once on board we had plenty of time to explore and get our bearings on where everything is, a very easy ship to get around. Our rooms were ready at 1pm and our luggage had arrived at the cabin door. Dinner in the MD was excellent, we had great waiters and nothing was too much trouble, some of us had more than one starter, which was never an issue, we also ordered extra veg with our meals and again there were no issue with this. The food always arrived in good time, good quality and hot. We never had to wait for drinks. We ate at chops grill one night, steak is to die for but to be honest we all loved the MD so didn’t book any other speciality restaurants. We didn’t attend any of the shows so can’t comment on these, but there is one show that is in the schooner bar, Perry Grant, he is a much see, so funny and great sing along. Disembarkation was very easy, we did the walk off with our cases. Overall the ship is a little tired but the staff are awesome and hard working. The ship is the right size if you don’t like queues. Read Less
Sail Date October 2018
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it ... Read More
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it isn’t worth staying up for. You get corny comedians quoting jokes from every generic comedy show, tribute shows that are absolute cringeworthy, overall the entertainment is very poor and it is not a lot to be missed if you choose to not go like I have the last few days. Out of the 7 days I sailed, 3 of those the swimming pools were out of order due to maintenance and when they were back up and running they were absolutely stone cold, nobody was going in them due to the temperature of the water. The food in the “main dining room” is the same stuff you’d get in the self serve buffet, all that is different is the fancy presentation, the unacceptable wait times and the main difference, the food is cold when you have it in the main dining room. As for the “shopping mall” you get 3 shops, selling overpriced perfumes, watches and other overpriced gimmicks such as hoodies and caps (utterly stupid merchandise) there are no shops where you can buy refreshments or snacks, no off duty shops to purchase anything. It is abismal. The atmosphere feels like that of what I imagine the titanic to be like during the descent into the ocean, it feels as if we are all sailing to our impending doom, everyone is miserable, it is honestly the worst experience I have had in a long time. The ship is unsafe, my partner got trapped in a “sensored” door which shut on here abruptly as she was walking through (this is being taken further one off the ship) which led to sitting in the medical room for a couple of hours. I will never be returning to this cash grab of a ship, I feel like the company is more concerned about extracting all the pennies they can out of you whilst on board instead of actually putting anything together to entertain you whilst you are with them. Considering you pay them all the money, we then had to fork out €70 for a shuttle bus, every other cruise liner organised these things for you. Royal Caribbean are a joke and they do not deserve the money they ask for, go with other cruise liners you will get a lot more value for your money and feel appreciated instead of feeling like a walking piggy bank that the company will try to shake out every last penny from you. Read Less
Sail Date October 2018
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