It saddens me to write this review as I was hoping that people on a cruise would be nicer and civilised. It could well be a European cruise issue. Just to be clear, the staff are fine, but some of the guests are ...

Sail Date September 2016

eburke1

1 Review Written

13 Helpful Votes

Wouldn't have been two star poor but for a number of terrible experiences

Harmony of the Seas

Europe - Western Mediterranean

This was our second family cruise, though the first was a 3 day Carnival cruise to the Caribbean 10 years ago complements of my father-in-law which I understand is not in the same league as what we did. We booked ...

Sail Date August 2016

RedRaiderFan

1 Review Written

7 Helpful Votes

Disappointing

Harmony of the Seas

Europe - Western Mediterranean

We booked the Harmony of the Seas as our first Royal Caribbean cruise after being frequent Disney Cruise Liners. Harmony of the Seas is a beautiful ship! There is always something going on and a new area to ...

Sail Date June 2016

arcants

1 Review Written

18 Helpful Votes

Forget this operator if you want to go to bed full.

Harmony of the Seas

Europe - Western Mediterranean

What a disappointment from previous RC cruises. The food quantity and selection has been cut by at least two-thirds in the Windjammer and various other places. There are not enough tables in the Windjammer on cruise ...

Sail Date August 2016

LMTCDaniel

1 Review Written

6 Helpful Votes

Big Ship, Very Small Service Quality

Harmony of the Seas

Europe - Western Mediterranean

This is my 4th Cruise vacation. Definitely, my worst experience. If this is my 1st experience, certainly I will not cruise again. Bad things: 1. Windjamer is always full. It's frustrating experience.The ...

Sail Date August 2016

sidjames

2 Reviews Written

11 Helpful Votes

Harmony Rome/Barcelona August 2016

Harmony of the Seas

Europe - Western Mediterranean

This review encompasses the whole experience, booking, communication, and the cruise itself. This was our 4th Med cruise with RC and we struggled a bit with finding a Med cruise that didn't replicate ports we'd ...

21 photos

Sail Date July 2016

mejor

2 Reviews Written

45 Helpful Votes

Worst Experience with RC

Harmony of the Seas

Europe - Western Mediterranean

My worst experience with RC and it is our 5th time cruising with them. 1: below average services, including housekeeping and room servieces since they have not enough crew. 2: windjamer cafe is always full of ...

Sail Date August 2016

susurasu

1 Review Written

10 Helpful Votes

Glitz and gimmicks replace service -- so very sad.

Harmony of the Seas

Europe - Western Mediterranean

Wanted a fun ship for the kids. My husband and I have cruised 10 times on various lines: Princess (most), other RC, Oceania, Disney, and Carnival. We have always experienced exceptional service on cruises... until ...

Sail Date August 2016

johnj54321

1 Review Written

20 Helpful Votes

Bottom of the list for future cruise consideration.

Harmony of the Seas

Europe - Western Mediterranean

Out of all our cruises, eight previous cruises in various locations, this ship had the worst service. The crew and the staff just didn't care about their customers. Minor issues, that on other cruise lines ...

Sail Date July 2016

paulcuming

1 Review Written

14 Helpful Votes

Overcrowded and Queues

Harmony of the Seas

Europe - Western Mediterranean

Royal Caribbean Harmony of the Seas Western Mediterranean Cruise 17th to 24th July 2016. Pros: Boarding – Seamless • First Impression – Overwhelming as we boarded on deck 5 The Royal Promenade ...

Sail Date July 2016

anasofiamym

1 Review Written

16 Helpful Votes

Best Ship, Worst Crew

Harmony of the Seas

Europe - Western Mediterranean

The ship is nice and huge, the shows are spectacular, the cabin is new and clean. The food is nice if you go to the specialty restaurants, but if you go to the main dining option is just OK. The ports are really ...

Sail Date July 2016

JessNic718

1 Review Written

16 Helpful Votes

Mediocre at Best

Harmony of the Seas

Europe - Western Mediterranean

The lack of good customer service and their inability to resolve the one complaint we made while on board casts a shadow over my entire experience on this trip and with the cruise line in general. When we first ...

Sail Date July 2016

kreddish@stcatherines

1 Review Written

21 Helpful Votes

Where are the toiletries (and friendly staff)?

Harmony of the Seas

Europe - Western Mediterranean

We chose this cruise because of the dates (school holidays) and the excitement of taking our 3 children on the biggest ship in the world. If you like a 'Disney - American' feel you will like this ship - except it ...

Sail Date June 2016