The worst cruise ship I have been on. The ship and the room smelled horrible. I found a used condom underneath the couch of the cabin, underneath the bed, I found dirty towels and a lot of litter. The glass to go to the balcony was dirty, the carpet was full of litter, and I found a lot of dust, litter, and hairs underneath the vanity and inside of the drawers. The shower curtain was dirty, the ...
Royal should indeed pack up this boat. It was filthy stains everywhere that were unsettling for the amount of money they charge. The customer service was awful. I paid for a cupcake decorating class that was advertised as a culinary experience that had us making children fogs, I was beyond upset that I spent almost $40 for a falsely advertised decorating class. When I asked for a refund they ...
We’re to begin
Checkin : slow, unfriendly and we had to wait to get on the ship in an old dirty terminal g
Food : average, service nihil and food was always cold
Personal in Miami not friendly the kept us waiting for more the a no houtr with out any information given.
Rooms: old, dirty and smelly
I have been an almost 10 different royal ship and this is realiteit the worst of ...
I chose this cruise to enjoy time with my family and gain new experiences in being on a cruise to different lands, while witnessing different cultures.
This being my first time on a cruise, I was excited to join with the Royal Caribbean team and its "Grandeur of the Seas". Unfortunately, by the end of the trip, I was sorely disappointed with the whole experience and am now uncertain that I ...
This ship needs to hire new staff the people was rude and the cooking wasn’t good. Going on a cruise for 10/11 days is supposed to be a great experience and it wasn’t the staff was extremely rude and aggressive their was a few staff that was nice such as the young caribbean male musician and the caribbean male bartender aside from that the people was rude and did not provide good customer service. ...
Out of three Carnival cruises this is absolutely the worst experience ever. Windjammer was rushing us out of the restaurant which I have never experienced and for what reason I don’t know it was early afternoon, why? I absorbed paid for the worst internet services that doesn’t have services on certain floors,I had to leave my cabin room just to get internet services, I had to go on the top floors ...
I paid for 1 liter (qty 20) Evian water bottles prior to sailing. I received 16 floz bottom shelf purified water (qty 20) instead. They offered only 10% discount off the price after grievous complaints were made to service desk.
Don’t bother purchasing the internet package. The service and connection is extremely slow.
The ship crew were more friendly and accommodating to white people. ...
This was our first time on a cuise after just getting married and will definitely be our last with this cruise line. We were treated so badly by the staff as if we didn't pay to enjoy the same amenities as everyone else. They operated at a very basic level in addressing the many issues we had onboard. We dealt with a great deal of harassment from people asking personal questions about my culture ...
This cruise was my first and Mighty be my last. I experienced alot of racism and lack of respect from the Windjammer dinner staff. When trying to take my food out , they would like to stop me and my family , but let others walk out with 2 or 3 plates in their hands. At one point they even had a devider in the middle, it looked like segregation. The food was a 2 out of 10 and they topped it off ...
There were only three people on the entire ship that made me not want to jump overboard and swim back home!
1. Ron: the bartender in the Schooner bar
2. Raniel: the piano player in the Schooner bar.
3. I know I said three people but now that I think about it, I’m the third person… I’m not a really good swimmer
The showerhead was broken and shot water out at me like a fire hydrant. ...