1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews
Sail Date: August 2018
We chose this mini cruise as we were running out of annual leave - and although it was a short break the cruise company included a little bit of everything you might expect on a longer holiday. Very smooth embarkation at Southampton, and ... Read More
We chose this mini cruise as we were running out of annual leave - and although it was a short break the cruise company included a little bit of everything you might expect on a longer holiday. Very smooth embarkation at Southampton, and great new facilities on board. We had an ocean view stateroom on deck 2 which had not been updated in the refurb but which was fine. The highlight of the entertainment was the ice show, which we have seen before, but comes up fresh each time. Breathtaking. A great feature is the consistent quality of food onboard in the windjammer (wide selection) and the friendly service in the main dining room. There were only two port days, but easy access into and out of both Bruges and Le Havre meant we decided against further travel to Paris. The most important and memorable feature of our cruise was the amazing customer service and smiles from every member of the crew - they made the trip. We left the ship looking forward to a longer cruise with Royal caribbean n.ext year Read Less
3 Helpful Votes
Sail Date: October 2016
We headed to Southampton on a bright autumn afternoon - looking forward to our 16th cruise on our largest ship to date. We entered the port of Southampton via dock gate 8 - dock gate 8 is near the holiday inn - it can be tricky to find ... Read More
We headed to Southampton on a bright autumn afternoon - looking forward to our 16th cruise on our largest ship to date. We entered the port of Southampton via dock gate 8 - dock gate 8 is near the holiday inn - it can be tricky to find as the sgins are not clear. AB Parking were on duty at the city cruise terminal - as it was a short cruise it was self parking - we got a great space close to the terminal. In my opinion the staff were not as jolly as the CPS (cruise and passenger services) staff who service the carnival ships (p and o etc ) There were no porters around to take luggage - as it was just 3 nights we carried our bags on with us. At City Cruise Terminal security is done first then check in - so there is a fair bit of queing in the first instance but once the security is out of the way check in and embarkation were swift with the whole process taking less than 45 mins. We had a balcony cabin on deck 7 and we had ordered the anniversary room decorations which were in place for our arrival - I think RCI are the only cruise line to offer room decoration packages for special occasions and they were great - we got pillow cases, beach towel, photo frames and more to take home. We had pre ordered the soft drink package and the souvenirs cups were waiting in the cabin for us. The cabin was lovely and the bed comfortable - this was one of the nicest cabins we have had in our cruising "career" even the hair dryer was acceptable and the shower had proper shower doors rather just a curtain. We met our friends in the Windjammer buffet and enjoyed lunch - be careful of the burgers that have sat around .... I was sick on the first night after eating them and had to miss dinner ... Something I have never ever had to do. There was a strange and unusual mix of fellow cruisers as two separate companies were holding their annual conferences aboard, on embarkation day the vessel seemed very over crowded - and the crowd very over excited. INDIE as she is known by regular cruisers is really more suited to warmer climates the indoor venues are too small for the vast number of bodies on board. For Northern Europe I would recommend ships with sliding roofs over the swimming pools. Dinner reservations made on the online system for our two parties for my time dining had not made onto the ships system - they accomadated our party with a table for 5 second sitting in the king Lear restaurant deck 5. Food was acceptable but nothing special - not a patch on Fred Olsen for example - however they are cooking for a vast and wild number of people. Lobster etc is at a surcharge. Staff were very friendly, attentive and helpful possibly more so than any other line we have been on, possibly because of the very wide range of nationalities (our waitress was Chinese) Johnny Rockets was a lot of fun at a surcharge of £6.95 Sorrentos pizza was FAB. The ice show and GREECE were both amazing, the best we have seen on board ships with on pitch singing at all times !! We had an elderly lady of 88 with us using a "whizzy" small compact mobility scooter - it was accomadated everywhere. At The port of zeebrugge my friend and I used the Cruise Express into Brugges which was accessed by taking the port shuttle (free) at the bottom of the gang plank to the port gate - this is provided by the port not the line - we pre booked our tickets using Viator website. Be wary of using the other bus service to Brugges which waits at the bottom of the gang plank as it is unreliable and there were many worried people clutching raffle tickets waiting for it in Brugges. My husband went on a private battlefield tour with Andre from The Dugout BnB in Ypres - he collected my husband and gave him a private tour for 150.00 euro - the ships battlefield tours are usually very interesting too. At the port of Le Harve - we took the RCI transfer to Honfleur - a beautiful little Norman town well worth the visit - don't stay in Le Harve it is an industrial port town flattened in World War Two, but the Norman countryside including pont du normandie are well worth seeing. Disembarkation was swift and painless - we choose self disembarkation before 7am - I recommend this if you are able to carry your own luggage. In summary - an enjoyable "cruise fix" at half term and a useful insight into how large resort ships compare to our usual choices of adults only medium - small size ships. Probably not a great reflection of RCI cruises - the short cruises never give a true picture and the conferences on board may have affected the demographic. Nappy changing in the spinnaker bar during the evening quiz (which we won) was revolting and there were rowdy noisy balcony antics in the early hours of the morning - but this might be down to the conferences and relatively low price - regardless of this it was great value for money and our whole party enjoyed themselves. Read Less
Sail Date: October 2015
As elite celebrity members we dicided to sample a RCi cruise on the new Anthem of the Seas. We were ported automatically to Diamond class which was giving us similar benefits that we have been used to on Celebrity. Our first ... Read More
As elite celebrity members we dicided to sample a RCi cruise on the new Anthem of the Seas. We were ported automatically to Diamond class which was giving us similar benefits that we have been used to on Celebrity. Our first impressions were as follows Southampton check -in only half the check in desks were being used and although were were priority boarding , had to wait about half an hour in a line which was longer than the non - priority line. It seemed that all classes of crown and anchor was in same line and not split into different ones depending how high up you were, so with 4500 passengers it was pointless. Once upon ship, the first impression was wow, big, but beautiful. We are avid coffee fans so looked for the equivalent of celebrity s class cafe bacio.... Oh dear. A self service Starbucks where you had to ask for a cup rather than cardboard which was the preference of the staff. Opposite on the esplanade was a cafe with free coffee where you helped yourself from machines. Ughhh. No seating apart from a couple of tables on the concourse. So people got their cup and took up seats on the patisserie where we paid for our cappuccino. No waiter service and no atmosphere .. Not a place to relax and read or meet fellow passengers. The stateroom was released at 1.30 so we decided to get lunch. Having been many years ago on independence of the seas , we remembered Johnny Rockets were we had. a great time with singing waiters . What have they done ??? A self service area open to the elements , similar to the burger mast cafe on s class (which is complimentary ). Nice burger , but no entertainment. We then went to cabin. Very nice , similar to a standard balcony on s class , same glass shower cabinets...plenty of space to move about. We unpacked then decided to get a cold drink, we went to two 70. , an amazing venue which comprises a cafe, show room for spectacular shows and a bar.. We asked for some sparking water. To be told sorry we have run out...the ship hadn't even left Southampton, I suggested going to the supermarket down the road to stock up.... We left there and went to the schooner bar to be told the same thing....not very good. We had booked our dining venue some 6 weeks before which was the cleverest thing we did, night 1 we went to chops , a pay for speciality restaurant. Night two the American icon ,(complimentary) which. We lined up for a half hour even though we had pre booked , we did not like the choices of the other complimentary restaurants so night 3 went back to chops , btw they had San pelligrino by the bucket load, so why not the bars. Entertainment was the best, we will rock you (again had to book or not get in). Was fantastic. , nearly two hours of queen music, couldn't go wrong. Good bar entertainers BUT not one venue where we could sit and relax to a nice jazz trio...for us it was too busy, noisy And not relaxing...this was our second foray into RCI world, but will stick to Celebrity, a premium line is by far the more relaxing for us. The better thing was diamond club gives a dedicated lounge to relax in and get away fom it all, but the continental breakfast was no way as fresh and well presented as the one we get in Tuscan on s class. Apart from the gripes, we had an interesting weekend , but wouldn't want to be on for longer. Read Less
2 Helpful Votes
Sail Date: October 2015
This new ship was clean and new on arrival. The cabin was immaculate. We booked for the shows and restaurant. However we had to wait for long periods of time for a table in the evening and had to stand outside the theatre waiting to be ... Read More
This new ship was clean and new on arrival. The cabin was immaculate. We booked for the shows and restaurant. However we had to wait for long periods of time for a table in the evening and had to stand outside the theatre waiting to be let in. At breakfast we ate at the buffet in the windjammer. It was packed and very difficult to find a seat. The food was cold by he time we got a seat. In the bars it was just as crowded and there was not enough staff available to serve drinks. Staff were rude and insulting. Royal Caribbean staff are usually friendly and helpful. Most were arrogant, unhelpful and insulting. The food in the Grand Restaurant was of poor quality. I ordered Duck a la' orange. I got a dry leg of duck with no sauce or orange and it was like rubber. On one day the bread rolls were hard. Wine would arrive after we had eaten our meal. In the casino I asked how to play on one of the tables. I was shocked to find the croupier insulting and trying to make me feel stupid because I didn't know the rules. When complaining to staff we were often met with a smirk. They seemed to think it was funny and made no attempt to help in any way. The adult only Zone advertised was not adult only. I was shocked at the poor standards on this ship. The tables in the bars, restaurants and pools were dirty most of the time because there was not enough staff to clear up. There was queues for everything. If this is the way Royal Caribbean are treating customers we won't be cruising again. Read Less
Sail Date: October 2015
Ship was full of glitz, computerised booking for dining, shows etc. Over-run by unaccompanied kids right up to midnight. No timeslots for the pool for kids. Windjammer, excellent as always, but over-full. Crew unable to speak much English, ... Read More
Ship was full of glitz, computerised booking for dining, shows etc. Over-run by unaccompanied kids right up to midnight. No timeslots for the pool for kids. Windjammer, excellent as always, but over-full. Crew unable to speak much English, little interaction with guests.most crew recruited from different areas to other cruises I have been on, and again, not able to answer queries due to little understanding of English. Bad value for money. Booked for the show. Got there, the theatre was full! Only offered seats on the front row and deafened by a 20ft speaker. Ended up sat on a step. everyone we spoke to over 50 had the same low opinion. Duty free closed! Not heard of the 3 mile limit. We were well out of that. ports were literally a dump! Charged $24 for a shuttle bus journey to a small shopping area. Advertised a packed lunch service. Only available if going on an excursion. suggest R.C.I. change to Rotterdam and Ghent. for a sampler cruise on a glitzy interactive ship.Not everyone wants to pay a fortune for a coach excursion. This cost me more than Scandinavia and Russia 12 days. not recommended at all.Delighted to be on the transfer coach going home. Read Less
Sail Date: August 2015
This ship is nowhere near as impressive both visually and with the package delivered to the guest as other RCI ships. One of its main problems is the sheer number of people on board? They have increased the number of passengers on board ... Read More
This ship is nowhere near as impressive both visually and with the package delivered to the guest as other RCI ships. One of its main problems is the sheer number of people on board? They have increased the number of passengers on board but have not increased the length of our number of sessions of each activity. It was almost impossible to get involved in any of the onboard activities unless you arrived long before they started and stood in a que. The flow rider which I did get on and it was as wonderful as I remembered it but the sheer number of people meant a 90 second go and then a very long que for another go. Everything else except rock climbing was impossible to sample. The food was overall disappointing with the exception surprisingly of the American Grill which was excellent.The Grande is not very Grand at all and really does not have any wow factor. It's very ordinary. One Evening in Silk the kitchen overheated and was closed for a period of time. I didn't the starter that I ordered but my partner did and was then not offered a replacement when the kitchen reopened. My main meal was like warm, the sea bass watery and tiny and the noodles in a pool of grease and tasteless other than the oil. The waiter said that it wasn't their usual standard or size but the kitchen was in chaos. Another morning we went to the windjammer for breakfast, it was impossible to get a table even after walking around the entire restaurant 3 times. When we did get a table it was dirty and full of other people's waste. We didn't go again!! It was impossible to get on any of the activities as there are too many customers and not enough spaces in sessions and not enough sessions. The ship has too many passengers and not enough staff or activity sessions to match the numbers. Overall compared to independence of the seas this ship falls far below my expectations. I will NOT go back on that ship again! I am quite shocked how bad it was! Read Less
Sail Date: August 2015
We were travelling for a surprise birthday party for our relative which was held on board the cruiser. The ship was exceptional, furnishings and decoration throughout the ship was first class with every detail thought out, not only design ... Read More
We were travelling for a surprise birthday party for our relative which was held on board the cruiser. The ship was exceptional, furnishings and decoration throughout the ship was first class with every detail thought out, not only design but comfort also. Everything was well signposted and ships information and activities were communicated to us the day before in order for us to plan ahead. Our cabin service was outstanding and our cabin steward attended to anything extra which we required (one of our party has mobility problems) big thank you to Nigel Davenport. There was a lot on offer for excursions for those who wanted them. Port experiences were good with staff on hand to direct us to buses and taxis as we wanted to make visits to other places previously seen. Dining was a good experience and we tried several restaurants although I preferred the Windjammer which offered a very wide selection of International food and specialist foods (gluten and sugar free). Lots of entertainment on offer to suit most tastes and I enjoyed everything I saw. Embarkation and disembarkation were well organised and there were no hold ups. Checking in for embarkation the staff came to our group to accommodate our wheelchair member. All staff were courteous, helpful and made us feel special. The only suggestion I would make is perhaps to offer coffee sachets in addition to tea in the cabins. A thoroughly enjoyable experience for us - congratulations to all staff and Royal Caribbean for a memorable experience. Read Less
Sail Date: August 2015
11.15am - Joined a queue to get on which was over 100 yards long. "Computer glitch sir". 11.55am - got on board. Tried to log on to my pre-paid unlimited internet package with my iPhone. Error! "Computer glitch sir, try ... Read More
11.15am - Joined a queue to get on which was over 100 yards long. "Computer glitch sir". 11.55am - got on board. Tried to log on to my pre-paid unlimited internet package with my iPhone. Error! "Computer glitch sir, try later. 12.45pm queued for 25 mins at Customer Service to get internet sorted. "Seems to be on iPhones sir, try turning your phone off and back on". Did so - Error! "Try again later sir". 13.45 - went to cabin. Bathroom dirty, towels in plastic bag on bed. Had bite to eat - very nice food and very good service. 16.30 - queued for 26 mins at Customer Service to Dort out Internet. "Have you tried turning the phone off and on sir?" About 6 passengers (holding iPhones and iPads) through their hands in the air, laugh and walk away. Tried on board ' Anthem app' all it ever did for 3 days was crash. Deleted and downloaded it 5 times. All it ever did was crash. Can't be bothered to write about the ship or service other than to say there were not enough staff on board and everything took an age. Diamond Club had very little (actually none) security checks in place. If one of you could open the door with your sea card then you could all get in. The first night was spent watching a family of brothers, sisters, dad, mum and one child spend over 1 hour on the computer with the Diamond Club host and believe it or not - they all got served with drinks. Were they Diamond Club members? Well the mother was because she kept giving her cruise card to each of them when they went out and came back in. Last night was the worst. Put two very large cases out at 7.05pm. They were still there, all on their own at 10.30. We queued for 20 mins to complain (you're getting the gist now aren't you) "oh dear, I'll send someone up to take them". 11.30pm - cases still outside our room. I queued at...20mins..."it will be dealt with"...1.15am...queued...got very angry. "We'll sort it sir". I should point out that all this time, now over 3 hours, my wife was telephoning Customer Services and getting: "we are experiencing...please wait while we... Please wait"...dial tone. She tried over 20 times. I went back 3 more time until gone 2am and was very tired and very angry. We carried all our own cases off in the morning and I drove home in a poor state, which I'm not proud of because I shouldn't have driven in such a state. Will we go RC again? Well we have a 14 days cruise with 2 cabins (our son wants to cruise) held for us but we are going to cancel it once I've finished this review. Back to P&O and Celebrity. Read Less
1 Helpful Vote
Sail Date: May 2015
Before this cruise I had only been on NCL 5 times, so I had expectations of Royal Caribbean to exceed the experiences I have had on NCL. Unfortunately I was disappointed in several areas, and amazed at others. So in the round it was ok, ... Read More
Before this cruise I had only been on NCL 5 times, so I had expectations of Royal Caribbean to exceed the experiences I have had on NCL. Unfortunately I was disappointed in several areas, and amazed at others. So in the round it was ok, but there are lots of issues. Boarding: This was an absolute joy, we were given a time to arrive to board the ship. We were foot passengers so finding where to leave our luggage was not signposted but not impossible. This was the only blip in the perfect boarding. We had previously uploaded photos and arranged a payment card on the website, much to our advantage. Once we entered the terminal we were greeted by a guy with a tablet who found our details very quickly, logged our luggage barcodes, and checked our passports. This took about 2 minutes! We then proceeded to security which was very quiet, this took about 5 minutes. We were on time so could proceed straight to the ship and board. That was it, about 15 minutes from arrival to ship! Interior Stateroom: We had an inside stateroom, which is where we found our sea passes and chipped wristbands, more on those later. Our room was spacious, well planned and had lots of storage. I had been in an interior stateroom on NCL Breakaway and that had felt compact, and tight. This was the opposite, we didnt feel our stateroom was just a bed, it was also a space you didnt mind spending a bit of time in. The TV balcony was excellent, a large TV on it's side displayed a live feed from a webcam, with sound if wanted. Complete with curtains and remote control it added a touch of excellence to this fine stateroom. The bathroom felt nice and spacious also. The Ship: A beautiful ship, very well presented and very clean. Lots of things available to choose from such as the Waverider, the skydiving thing we called the Blender, the North Star viewing POD, a large theatre, a casino, shops and numerous bars and restaurants. We particularly like the Solarium at the front on deck 14 with its relaxing pools and atmosphere. Other than the top decks the ship is really missing some nice outside space, I suppose we were spoilt on Breakaway but that new ship really catered for spending time outside. Getting Around: There are only 2 lots of lifts although one lot had 10 lifts and the other had 8 lifts. But because they are concentrated in 2 areas it means they are often not near to where you want to get to. Our stateroom was a 5 minute walk from the nearest lift, maybe that was bad choice on our part? Buffet & Restaurants: Being on the ship for only 3 nights meant we couldnt try everything, but we got a good idea. The buffet was standard fayre, in fact I felt they didnt have as much variety as you get on even the smaller NCL ships. But the bread counter was lovely and offered freshly baked cookies all day long. For breakfast you have to visit the correct egg station or you get told to go away as they only do omelettes! One morning we went to Silk one of the main dining rooms for breakfast. It all started so well, nice welcome order taken, coffee, water and juice. My huevos rancheros was 2 fried eggs with some sliced tomatoes & avocado, and a couple of chilli rings. I was disgusted, but no-one asked how we were doing, no-one offered any more coffee or anything. We noticed this was not just our problem as you could see people all over lacking coffee refills. Needless to say I ate my 2 fried eggs and then went back to the buffet. Of course we proceeded to tell the restaurant manager about our bad experience, who took our stateroom number and then we never heard anything else. For my partners birthday we made the tragic mistake of visiting the American Icon main dining room, we had seen online before our cruise a lovely menu. What we got offered was a mish mash of tastes from all 4 main dining rooms. Nothing matched each other and it was not very good at all. The following night we went to Chops Grille which thank god was amazing, the best food on the ship. The Devilishly Divine or something similar restaurant provided a very nice lunch buffet one day too. The hot dog stand & Johnny Rockets were tasty too. The shows and other activities: We Will Rock You is the resident musical and was expertly put on, I believe it was not edited from the West End version I had seen before. Bingo did not make an appearance until the last night when we were eating at Chops Grille at the only time we could book. I did notice a quiz going on once, but most promoted activities were the things built into the ship. Crew were not being utilized to engage with passengers, no dancing classes, no daily bingo, no poolside line dancing. So if you dont wanna pay to rock climb, get blended or WaveRider then all thats pretty much left is to swim or drink more alcohol! Crew: This is where my biggest gripe is. On NCL the crew really engage with passengers and try to make everyone feel special, they make the cruise special. On Anthem the passengers felt incidental. Only the room stewards said hello, and ours was great. They did not seem happy, or pleased to serve or make anyone's experience a great one. It just made me frustrated that they were so distant. There was only one crew member who was amazing, she was our waitress in Chops Grille, she was so attentive and happy to do anything to make us feel like valued guests. She was what was missing across the rest of the ship. If it hadnt been for her I would probably avoid Royal Caribbean in the future. If they have one member of crew like her, there is hope that other ships will have more of them. Wristbands: We were provided with wristbands that we could use to open our stateroom door with and pay for stuff, but they were just annoying to us so we just used our sea passes instead, but we could see some good advantages for kids etc for them. Leaving The Ship: This was a nice simple process, you were given bag tags which related to a departure time, our time was reasonable and after breakfast we only had to wait about 20 mins before our number was called to depart. We got off quickly and found our bags easily. No issues here. Overall: The ship is lovely, maybe missing some outside dining possibilities. Our stateroom was great, and the food was distinctly average until you went to a paid for restaurant, where the quality went up dramatically. The crew were dismissive and inattentive. Getting on and off was very easy and stress-less. We did not choose to pay for any of the extremely expensive excursions so no opinions of how they were run. There were no organised gay meetups, you had to visit the library to see the gay noticeboard to see if anything was happening. Read Less
Sail Date: May 2015
I've been on a number of cruises, none with Royal Caribbean before and never on a ship so fantastically technological - it was an experience. Firstly; Royal Caribbean were very good. Their embarkation; provided you fill in all the ... Read More
I've been on a number of cruises, none with Royal Caribbean before and never on a ship so fantastically technological - it was an experience. Firstly; Royal Caribbean were very good. Their embarkation; provided you fill in all the forms online prior to arriving; is the best I've ever used. From port to ship in under 5 minutes - basically just walked on. Their service on board was very good, a few rough edges, but it's a new ship. The amenities and facilities on board are out of this world, never have I seen so much to do & been so spoiled for choice. Secondly; their technology is breaking waves. It's certainly out there, on the right tracks but needs some refining and tweaking here and there. I loved the ability to open my room door with the RFID tag wrist bands and I liked that this could be scanned for a number of things including dinner reservations and purchasing drinks. However, this is where it falls down a little bit, after scanning the band to pay for drinks I still needed to sign the receipt, this for me, just interrupts and spoils the customer interface with the technology. Same at the Bionic Bar - another great idea, but it's slower than a bar tender & you have to collect drinks on at a time. Like I say, they are on the right tracks, but refinement is required. Read Less
1 Helpful Vote
Sail Date: April 2015
I have previously been on two Quantum of the Seas cruises: Maiden Voyage November 2, 2014 from Southampton and 12 Nt. Southern Caribbean Cruise from Bayonne, January 11, 2015 . It was my primarily interested to see the difference ... Read More
I have previously been on two Quantum of the Seas cruises: Maiden Voyage November 2, 2014 from Southampton and 12 Nt. Southern Caribbean Cruise from Bayonne, January 11, 2015 . It was my primarily interested to see the difference between Quantum ond Anthem. Interior but also functionality and service. And I was not disappointed. Anthem is certainly delivering as promised - and expected. Ship was nice and staff was very helpful and friendly. A summary: A very nice 3 nights cruise. Compared to the Quantum maiden voyage everything worked very well and service was top notch. Anthem of the Seas is truly a sister ship to the Quantum of the Seas - it is a true copy. The only immediate difference is the decoration. Therefore, The VIA also is the place, where I have experienced the most visible difference. Overall it was a high level of attire on this trip compared to my Quantum cruises, and people were also festive dressed for the 'Royal Evening'. Embarkation: We did have a 12:15pm to 12:45pm arrival appointment - we did arrive close to 12:30pm . Check-in and boarding went very smoothly and efficient, and at 1pm we got access to our cabin. Royal IQ: For this short cruise we did have carry-on luggage only so we did not use luggage tracking. We did not make any dinner or show reservations in advance. Once onboard we did register Royal IQ and made our reservation for dining and shows. Did work very well and much better than for our Quantum cruises. Also possible to make reservation for the time we vanted. Cabin: See my special Cabin review of cabin #8282, category D8 Superior Ocean View Stateroom w/ Balcony Dining: We have Dynamic Dining Choice, but as mentioned not booked any restaurants in advance. At this short 3 nights cruise it is the same 'Taste of Anthem' menu in all four complimentary Dynamic Dining restaurants. The menu card changed every day, and was created two showcase the best dishes from the four venues - at longer cruises they will still have different menu's in the different restaurants. The 'Taste of Anthem' was OK for this cruise, however I really do not see the reason for not having the dedicated menu's for each restaurant! Dynamic Dining Classic Here you eat together with the same group every night but in different restaurants. The group has the same waiters every night. On this trip was the order Chic, American Icon Grille and Grande. The only change I have seen for restaurants until now is Jamie's Italian is now A la Carte restaurant. We did not eat at Jamie's Italian, but based on individual prices for the dishes it's likely more expensive to eat in the restaurant now. We were eating at Chops Grille, Chic and Silk. Nice meals and good service.No queuing and we got a table for two. Windjammer The concept of Windjammer Marketplace is the same all over the Royal Caribbean fleet. We used Windjammer for breakfast and Lunch. Wash your hands In windjammer they have introduced a new routine of washing hands with soap and water instead of the usual dispensers with alcohol disinfection. It gave a small queue at the wash basins at peak times. Shows: We Will Rock You is a great Show. Fantastic singing. Spectra's Cabaret is an electric multi-dimensional cabaret with a blend of live performance and cinematography together with music, sound and light. Impressive graphics on Robo and Vistarama screens, but the music was not quite my taste and difficult to follow the story line. However a impressive show. Royal Evening and "Dress Your Best": From 7:30 pm to 8:30 pm there were Royal reception with a glass of champagne and a short speech by Captain Claus Andersen. The dress code was "Dress Your Best" I have not the proper definition of "Dress Your Best" but I it is an invitation to attend the 'Royal Evening' at the Royal Esplanade in the 'best dress', albeit not formal because most restaurants is smart casual except Grande. Bars: We did use Vintage and Schooner bars. No difference from equivalent bars at other ships Shops: Shops are very similar to Quantum. Now there is Bobbi Brown & Tom Ford with mainly perfumes instead of Kiehl´s at Quantum. Also Armani Jeans with clothing, accessories and purses instead of Michael Kors. Internet: The only internet challenge was to get the account created and we had to see customer service to get the problem solved. Professional support and then Internet worked fine. At this cruise we could choose between 3 packets: Super Cruise Special is for the entire cruise at $20 per day for two devices ($140 for a 7 nt cruise). Cruise Special is for the entire cruise at $15 per day for one device ($105 for a 7 nt cruise). Daily Plan $30 for 24 continuous hours. Disembarkation: We arrived into Southampton at 6am. Gangway opened at 7:15 am and the disembarkation process went very smoothly. We did have a coach to Heathrow at 9:45 am and left the ship at 9:00am. No queues and it took less than 15 minutes to get off the ship. Read Less
Sail Date: March 2015
This was our 34th cruise and second with Royal Carabean. It was dreadful. This is not cruising, there needs to be another name for this type of holiday, "Pontlins on the Water" suites so much better. I do appreciate this was a ... Read More
This was our 34th cruise and second with Royal Carabean. It was dreadful. This is not cruising, there needs to be another name for this type of holiday, "Pontlins on the Water" suites so much better. I do appreciate this was a short break over the Bank Holiday and the Stag and Hen parties were fine. However what has happened to the care and attention from the staff? Why is it suddenly okay to queue for 20 minutes for a drink at the bar and be grunted at by the bar man. What has happened to the waiters, or is that not required on this type of cruise? Why can I buy any glass of alcohol on my drinks package but not a cup of coffee ( vending machine only) Why don't any of the staff apolagise, sorry your bill was wrong? Sorry we have no staff to serve you? Sorry my English is not good enough to answer your query? Time to go back to real cruising and leave Pontlins on the water to...........WHO? Read Less
3 Helpful Votes
Sail Date: August 2014
I had never been on a cruise before as they are not really my thing( I like my own agenda when i'm on holiday) but I agreed to go with my sister and nephew at the last minute as her husband couln't get the time off work. To ... Read More
I had never been on a cruise before as they are not really my thing( I like my own agenda when i'm on holiday) but I agreed to go with my sister and nephew at the last minute as her husband couln't get the time off work. To start with checking in and boarding the ship was quite simple long queues but no worse than at an airport. Once on the ship rooms weren't ready not a problem as we were hungry so went to get food in the buffet restaurant. The food was of a standard i would not expect of a cruise ship luke warm and tasteless the prices for drinks are extortionate we quickly learnt to nt order any drinks with our meal and just drink the water that was available. After lunch we went to our cabin and wished we hadn't bothered. i've stayed in many places around the world from hostels up to 5 star and have to say this was one of the dirtiest i've stayed. The sheets and bedding were covered in stains from what looked like blood to sweaty yellow stains on the pillows ( i have photos). We explored the ship lots to do but also a lot of things cost extra. Dinner in the main dining room was OK but again food pretty tasteless nothing special. Went to the ice show this was very good but again the standard of cleanliness on board was apparent as the ice captain had a huge stain on his white outfit!! Next morning we were awakened early by the captain to tell us we were in Le Harve not sure of the exact time but must have been around 8.00am. Who wants to be woken up when they are on holiday!!!!!! Same standard of food for breakfast once we actually managed to get a table and sit down and eat. To top it all off you are charged $12 a day per person in your cabin (including children) with no choice but to pay as it is just taken off your card which you have to givr upon boarding the ship. I have friends who regularly go on cruises but not with this company, the welcome pack, menu's are all far superior with other UK based firms. So all I can say is if youy want a cruise go with another company unless you like over priced drinks dirty cabins, poor quality food and poor service that you are charged for.   Read Less
Sail Date: May 2014
Not sure what to expect and previously scared of water and ships. Won the trip with Kleeneze as a self-employed Distributor so thought it was a great way to test the waters! (Excuse the pun). Ship was massive and well organised. Food was ... Read More
Not sure what to expect and previously scared of water and ships. Won the trip with Kleeneze as a self-employed Distributor so thought it was a great way to test the waters! (Excuse the pun). Ship was massive and well organised. Food was fabulous. We are vegetarians and there was plenty of choice. Our state room had a balcony and was spacious and well equipped. The beds were really comfortable. Only thing missing was tea/coffee making facilities but we took our own travel kettle. Entertainment was brilliant. Saw a fabulous Beatles Celebration. Did not feel sea sick which was another concern. Did feel the ship moving and when it got a bit choppy on way back home. We did feel the ship slightly rolling but it was ok. Felt it more in the cabin but once in bed was quite a nice feeling. Staff couldn’t do enough for us and were very friendly. The whole ship was spotless and they were very aware of hand cleanliness with hand gel stations at the entrance of every restaurant. Only one negative and that was that smoking was allowed in the Casino and we walked through there to get to the theatre. We could chose a different route but it was the quickest. But I guess the smokers need somewhere to go but not good if you like a gamble and you’re not a smoker! All in all was a pleasant 4 days and quite an experience which we won’t forget. Read Less
Sail Date: May 2014
We have just got back from a 4 day mini cruise with Adventure of the Seas. While i know that everyone has varying degrees of taste and different things make things enjoyable, i really disagree with some of the harsh reviews on here. ... Read More
We have just got back from a 4 day mini cruise with Adventure of the Seas. While i know that everyone has varying degrees of taste and different things make things enjoyable, i really disagree with some of the harsh reviews on here. Cabin - clean - to OCD standards of clean, towel animals daily. Yes the bed was hard and i really didnt sleep well, but im sure had i raised it with the cabin attendant something would have been don about it. If your sitting in your room for hours on end watching the tv - your doing the cruise thing wrong!! Not many english channels, but more than enough for an hour or so of noise while your getting changed or having breakfast in bed. Food - Eating in the restaurant on deck 5 - ,my time option, sometimes queues but generally only for 10 minutes max and your seated. Waiters above and beyond, friendly and helpful. I found the food onboard for 4 days lovely. Main restuarant had plenty of choice and was cooked well. Windjammer cafe could be hit and miss, but if you catering for 4000+ people then im afraid what do you excpect that some of it will be bland and samey. Bt even saying that always found something to eat! Johnny Rockets burgers, well worth the $5 cover charge - although a little greasy for my tastes but was still yummy!! Activites - can be a bit frustrating. Inline skating and ice skating only at certain times. Basketball court and football court combined in one. Did the rock climbing wall, harder than it looks!! PLayed basketball for hours a day and even with football games going on still managed a good fewq games of 3 on 3! Bars & Casino Never waited more than 5 minutes for a drink. Have one or 2 frozen cocktails then no more, expensive and only 1 shot of alcohol, but vodka / jd etc was so strong (lovely!) Casino was a good laugh and there were some quiet bars to sit in and louder ones if you wanted. Yes the ship in now 12 years old still doesnt feel too dated in my opinion. You cant help who you get on a cruise, just like you cant help who else is on holiday when you go to spain!! If your moaning about your company on baord then i suggest you lighten up and move to a different area! If your getting on board with matching shio branded t-shirts and luggage (yes we did see this) then i suggest people are rolling their eyes at your as much as you are about the 'uncouth youth' on board too! We had ports of call of brugge - little tip dont fall for the no transport links speal they give out - out of the port turn right and walk for 10 minutes max and straight to station - return to brugge 6 euros each. We didnt get off in le harve, but heard good things about the town. not sure 10 hours coach tours to paris is my cup of tea!! Overall we had a pretty good 4days, relaxed, laughed ate and drunk. What more could you ask for! Read Less
Sail Date: May 2014
Royal Caribbean May 2014 (half term week) S’ton to Le Havre, Bilbao & Gijon – 6 days. Couple in 40’s and two elderly mothers – in 3 balcony cabins To star with positives….. +good cabin size & layout & comfy bed ... Read More
Royal Caribbean May 2014 (half term week) S’ton to Le Havre, Bilbao & Gijon – 6 days. Couple in 40’s and two elderly mothers – in 3 balcony cabins To star with positives….. +good cabin size & layout & comfy bed +food very decent in main dining room with number of choices + generally good staff service +ice show very good + crazy golf good fun (but overrun with kids unless you did it in rain) But outweighed by the negatives…. -ship totally overtaken by kids and geared completely to their needs – all pools, shows, activities, sports etc. -very little adult supervision of kids running wild everywhere either by parents or RCL staff – imagine Butlins at sea -very little variety or imagination for seminars, activities lectures, etc. Often little to do -poor quality theatre performances – pretty amateur -no bathroom toiletries or nice touches eg chocs on bed at turndown -facilities very gimmicky & poorly planned which benefit very few, eg flowrider only two max at a time & huge pace taken up, 3 table tennis tables all outside & near edge of ship & pool so balls lost or cannot use in foul weather (most of this trip),rock wall only two at once & takes large space,etc -ice rink great idea but rarely open for skating and only 4 shows (all same) requiring tickets to be queued for at 8:30am which disappeared within 20 minutes! Summary - never again with RCL – if this had been my first cruise I would have been put off for life. Luckily there are better ships eg Celebrity Eclipse. Also never go in school hols – the ship was 30% children with some appalling behaviour. RCL are aiming more downmarket at lower income families and cutting corners/costs. Relaxed cruising for anyone aged 40 onwards is no longer an option with RCL. Steer clear to be safe…. Oh and did i mention that you have to queue for everything as the ship was so crammed full....   Read Less
Sail Date: May 2014
This was our third cruise on the Independence. Despite emails from RC about roadworks around Southampton we had no trouble and even though our sea passes were momentarily lost, we were on the ship enjoying lunch within an hour of arrival. ... Read More
This was our third cruise on the Independence. Despite emails from RC about roadworks around Southampton we had no trouble and even though our sea passes were momentarily lost, we were on the ship enjoying lunch within an hour of arrival. We stayed in a suite as it was a ' special' birthday and the room was fantastic. Loads of storage, daily treats left for us and a wonderful stateroom attendant. As were in a suite we had access to various other things - concerige club with complimentary pre dinner drinks and canapés, no need to queue for ice skating tickets, reserved seats in the theatre and sun loungers for suite guests only, use of chops grill at breakfast and during lunch.These perks absolutely made it for us and I fear it may be quite a different review if we hadn't had them. If we did venture into the windjammer it was rather like a scrum and on one occasion the crowd was so large around the puddings I gave up! ( not something I do lightly!). Yes , it was half term, so yes, there were lots of children. It's possibly short sighted of folk to expect otherwise, especially with the new guidance on taking children on holiday during term time. I thoroughly enjoyed the ports. We booked an excursion to Hon Fleur, which was wonderful, then took a land train guided tour around Le Harve, which cost 10 euros from the ship. We explored Bilbao and Gijon by our selves and found excellent restaurants and , of course, visited the Guggenheim. Weather was rubbish, but when you're Welsh you're kind of used to rain and it certainly didn't stop us doing anything. One big negative from our last cruise was that there seemed to be many more smoking areas, especially in the casino, which is a thoroughfare. You could smell the smoke from the casino on the promenade, which wasn't pleasant in the cafe there. On balance, we had a wonderful time and would recommend spending the extra on a suite, you get the money back by not buying drinks in the evening. Be a shame to see this ship go as she has made some great family memories. Read Less
Sail Date: October 2013
This was our second time Independence of the Seas and our third cruise in total. Sadly this one did not really have the same impact as the others. There just seemed to be something missing. Our cabin attendant made the customary towel ... Read More
This was our second time Independence of the Seas and our third cruise in total. Sadly this one did not really have the same impact as the others. There just seemed to be something missing. Our cabin attendant made the customary towel sculpture on the first night and then didn't bother- no big deal I suppose but he failed to give us any clean glasses at all during the vacation and took away our used mugs but didn't replace them, so we had to go hunting for some very early one morning. We decided not to get off the boat at Zeebrugger and thought we would take advantage of there being less crowds on the ship. Come lunch time we thought a drink would be welcome. Only one bar was open. Quite a few others, being their holiday, had the same idea, so rather than avoiding the crowds we were all crammed into one space. No other bar opened until 3pm anywhere else on the ship. So playing backgammon in the Hearts club (deck 12) meant a trip to deck 5 everytime we wanted a top up. There also did seem to be a lack of staff compared to the other cruises we have been on so perhaps like all places Royal Carribean are suffering from cut backs. The food in the restaurant and Windjammer cafe was very much up to standard as usual so impressed there as always. Pick your times for the Windjammer though as it can be really difficult to get a seat. Make sure you use the restaurant ( ours was Macbeth) as it is worth a visit. The staff in both these locations work so hard as do the general cleaning staff - wow the hours that they work ! There was always something for everybody to do but I would take alot of persuading to do another cruise unfortunately. Read Less
Sail Date: October 2013
We have just returned from an 8 night cruise to France and Spain onboard The Adventure of the Seas and can honestly say that is one of the worst experiences we have ever had. The Ship is very impressive to look at but that is where it ... Read More
We have just returned from an 8 night cruise to France and Spain onboard The Adventure of the Seas and can honestly say that is one of the worst experiences we have ever had. The Ship is very impressive to look at but that is where it begins and ends. The Food was of a very poor standard compared to other cruises we have been on the meat was tough, and was either undercooked or cremated no happy medium at all barely edible the choice was limited and the only thing i can liken it to was a very average all inclusive ie Butlins. The daytime entertainment was very repetative and of a holiday camp standard and as for all the supposed ammenities such as ice skaTing rock climbing inline skating these were also limited to a couple of hours a day weather permitting and no other alternatives apart from the very cheesy kids clubs were on offer for older kids my 12 year old son was bored to death. The only thing to look forward to was the evening shows which were at inconveniant times and in order to see them we had to eat in the self service cafe nearly every night because the main resturants took upto 45 mins to bring each course. the ship was understaffed and we sometimes waited up to 30 min to be served with a drink in the bars. All Royal Caribbean seemed interested in was making money out of passengers by trying to sell them sub standard goods at inflated prices. ie cheap watches and immitation pandora braclets. WOULD NEVER BOOK WITH THEM AGAIN   Read Less
Sail Date: October 2013
We booked this cruise primarily to take the in-laws on their first cruise experience, they are both in their 80s! We have cruised with RCI and NCL before. The 4 days was too short in some cases and too long in others. The ship was totally ... Read More
We booked this cruise primarily to take the in-laws on their first cruise experience, they are both in their 80s! We have cruised with RCI and NCL before. The 4 days was too short in some cases and too long in others. The ship was totally amaze.. Loved it! Huge and very busy, there was room for everyone. Not really any queues anywhere, although I expected them. The only time we really had to Q was at customer service when the sea pass wouldn't open the cabin door! The kids were gone for the 5 days, met other kids their own ages, and loved it. We were on board for Halloween and the staff organised a parade of costumes which was great fun. The entertainment was spectacular. Especially the ice skating show, which I was very impressed with, and to have an ice rink on a ship is fab. Didn't use the gym but the spa prices were so high, we didn't use it - we were very disappointed... it was empty as well, so obviously we weren't the only ones who thought so. I had plans to do a mother + daughter treatment, but just stupid prices. Food in the main restaurant was excellent, and the service was briliiant, lovely waiters, and they are very skilled at making you feel at home... first name terms, called in-laws "Mom + Pop" and they loved it! No noise in the cabins, only early morning - when other travellers were slamming their doors, but can't blame that on RCI staff..... Would request this ship again, and am already booked with RCI for next year, different ship, but love their service. Read Less
Sail Date: September 2013
We've never cruised before so thought this would be a good way to try it. Check-in was amazingly easy (although I was in my wheelchair which mean skipping the HUGE queues). Staff were really helpful & whisked our luggage away ... Read More
We've never cruised before so thought this would be a good way to try it. Check-in was amazingly easy (although I was in my wheelchair which mean skipping the HUGE queues). Staff were really helpful & whisked our luggage away before assisting us onto the ship. We loved IOS. Amazing service in the dining room each evening& our room attendent was brilliant. Staff were great with my son. He did rock climbing, ice skating, swimming, golf. He was interested in the kids club but that was disappointing - staff ignored us when we went to register, they didn't give him a tour of the facilities and as such, he wouldn't go to the club. It didn't matter but given that it is meant to be an award winning kids facility, it was a shame. DIsappointing that other passengers were so greedy... on the formal night, with the Captain's reception, people tended to grab 3-4 glasses of champagne which meant that lots of people didn't get any. Room service was appalling - we tried it twice, just to order tea & coffee but both times it took over an hour for it to arrive. Cabin was wonderful - clean, bright & plenty big enough (although door wasn't wide enough to accomodate my wheelchair without collapsing it, despite having mentioned it when I booked), lots of storage, lovely spacious balcony & decent shower. Read Less
Sail Date: May 2013
Ok Lets start by say that this was not a typlical cruise! It was in the words of Royal Caribbean a taster cruise to introduce the Adventure of the Seas to the UK market! Embarkation was a breeze, from arriving at the port to being ... Read More
Ok Lets start by say that this was not a typlical cruise! It was in the words of Royal Caribbean a taster cruise to introduce the Adventure of the Seas to the UK market! Embarkation was a breeze, from arriving at the port to being onboard took approx 30 mins! Now im not too sure that the staff were tired from the Transatlantic they had just completed, but there did seem something lacking in the welcome onboard etc. Our cabin was a Junior Suite 9234, really nice and roomy, Appollo our stateroom attandant was good! Now the ship is getting old, and she is starting to show her age, and think she will struggle in the later months before her dry dock. We also found that some parts of the ship were not clean, and all the stair banisters where greasy, I hardly saw anyone cleaning these areas! Now remember that this is a taster cruise! Well I have to say if this was my introduction to Royal Caribbean I would probably never sail with them again. The lines for Breakfast were Horrendous approx 20-30 mins to get seated, and trying to get a drink at a bar could take upto 15-20 mins. Oddly hardly any staff around to take drinks orders, normally you get bombarded with people asking you if you wanted a drink! We ate at Portfolios the 1st night and the food was really really good. Worth the extra suppliment for sure Also this type of cruise attracted a lot of Stag and Hen Night celebrations with their only aim to get as drunk as they could as fast as they could. Which most seem to accomplish! We spoke to lots of first time cruisers onboard and all said they would not cruise again. We tried to tell them that this is not Typical of a cruise, and to try it again. So on the whole I dont think Royal did themselves any favours with this 2 day TASTER cruise! I think its put many people off cruising again. Having said All of that, we still enjoyed our time on the cruise, we stayed clear of the stag & Hen Partys and enjoyed the extra space in our junior suite. Read Less
Sail Date: May 2013
I was on board the first of Adventures two back-to-back Mini Cruises - this one over the May Bank Holiday. Having cruised with the likes of P&O Cruises, Fred Olsen, Cruise & Maritime, Cunard and Carnival, I had come to realise ... Read More
I was on board the first of Adventures two back-to-back Mini Cruises - this one over the May Bank Holiday. Having cruised with the likes of P&O Cruises, Fred Olsen, Cruise & Maritime, Cunard and Carnival, I had come to realise that it was the big, fun and all happening adventure style cruise lines that floated my boat and so I had been eager for a while to get on board one of Royal Caribbeans ships. This is my first review, I enjoyed myself so much on board, I wanted to share my experience... EMBARKATION Having only 2 days on board, I was keen to get on board as early as possible and make the most of the time, so a 6am start from Liverpool was in order. There was a lack of pre-travel information, so after research I found an 11am check-in time, but the car parking opened a half hour earlier. Arriving bang on 10:30am, it was clear a lot of other people had the same idea and there was a lengthy queue to drop off bags, but I was thankful that check-in was obviously opened earlier than expected. After around 20 minutes queuing to drop off the bags, parking up, it was check-in time... queues here even bigger but due to maximum check in staff working, it took less than 10 minutes and check-in was complete. WOW MOMENT Thankfully it was straight on board ship, rather than waiting in a holding area and although there was no over excited and grand welcome you get on board other lines (something I'm never overly keen on anyway), the WOW moment of a first time on board Royal Caribbean soon greets you as you walk through to the Royal Promenade, something I'd been really excited at experiencing. Although it's ever so slightly lack-luster during the day, you get a good feeling of what is to come there come evening time. STATEROOM Access to staterooms wasn't available until 2pm when first boarded, although a later announcement declared them ready a half hour early which was welcomed. It was certainly not the largest stateroom / cabin I had been in, probably the smallest but it was more than adequate with 2 sofas. Bed preference hadn't adhered to but this was quickly resolved with the cabin steward who to be honest I didn't see a great deal of during the 3 days on board, but as usual, the cabin was always in immaculate condition. I was in an Inside Promenade Stateroom and prior to sailing, now usually I'm a balcony kind of guy but an inside was booked on this occasion as the cruise was originally not calling at any ports so I wasn't too fussed about being able to look at water, plus the money saved more than covered prepaying gratuities, purchasing a soda package and buying the first round in! When stateroom details were confirmed, I was slightly baffled by what a Promenade Stateroom was but was more than delighted when I discovered that it gives you a great view of the Royal Promenade. I then read much mixed feeling about these, for me, all the bars had stopped serving by the time I was heading for sleep, so we had no problem with noise or privacy. I would certainly consider one again, although depending on destination I would most likely choose a balcony but if an Inside is what your budget stretches too, I would recommend it as it does make you feel a bit more part of the action and not so closed in. What I would say, if your going to go for one, don't sit in the window and watch the entertainment on the Royal Promenade... get yourself down and be part of it! PORT OF CALL As I mentioned earlier, this was originally a cruise that went no where, setting sail from Southampton and returning after a day at sea, but around a week before setting sail Cherbourg was added to the itinerary without explanation. At check-in a memo explained that this was due to EU regulations and without calling at a port during the cruise, the ship would not have been able to open the spa or casino. It was a welcome addition in my opinion, the weather was glorious and although none of the shore excursions were to my taste, a short walk from the port led straight into the centre where there were lots of shops, eateries and even an Irish pub. Many passengers appeared oblivious to the fact we were calling in at Cherbough, even the Cruise Director joked later that evening that some people thought we had just dropped anchor off the coast of Portsmouth for a day at sea. ACTIVITIES First stop after emergency drill was the Rock Climbing Wall - a tick box item that I'd been looking forward to trying - I hadn't imagined it to be freighting at all, but as you raise higher above the sea, you certainly feel the fear, more so as the wall bolsters outwards rather than being a straight run up. I have to say I was extremely surprised at how little this 'top feature' of the ship was open to use - just for a couple of hours on day 1 and not at all on day 2, obviously that varies on longer cruises but if you want to try it, I'd do so at your first opportunity. Elsewhere on the ship, the entertainment team hosted numerous quizzes, game shows and karaoke - slightly disappointed that children were allowed to participate in what was advertised as 'adult karaoke' especially as one child threw a tantrum after missing his queue to start singing! The game shows were great fun, probably more so down to the people taking part and the whispers about them. Adventure also has a small intimate cinema room which sits around 50 people, as a non-sun loving kinda guy and one who doesn't like to suffer the sight of half naked over weight people, it was a nice retreat on day 2 of the cruise when much of the deck was full of sun bathers - it would be nice to see it converted to widescreen as opposed to a 4:3 projector. DINING Ok... not a lot I can say here! By no means in a negative sense, but I probably didn't even sample a quarter of the dining options available. Windjammer is the buffet style restaurant, not being an early eater, I had breakfast here on day 2 at around 10:30am, there was no queues that maybe you'll experience earlier in the morning and no issues finding a table. A really nice selection on offer, easily the tastiest breakfast I've had on any cruise ship. Cafe Promenade is open 24/7 with the most delicious fresh pizza available when I was needing dinner and when peckish on that wobbly walk back to the stateroom late at night. For evening meals, the first night I tried Johnny Rockets, again yet another element of this ship I had been looking forward to and I wasn't disappointed, so much so it was the dining venue for night 2! It wasn't what I expected at all... it was much more, a real 50's American dinner style design with all the detail. You can either sit in a booth or at the kitchen bar - it's not a very large dining venue but I think that adds to the charm and atmosphere. I had heard of queues during lunchtime on the second day, but at evening time, it was never over subscribed. There is a $4.99 cover charge but bear in mind that it is all you can eat so you can literally order more sides or main dishes if you so desire. Reality is, the burgers are so meaty and delicious, one is a struggle let alone more - defiantly a dinning venue on par with Guy's Burger Joint on Carnival ships. ENTERTAINMENT Probably the only area that for me was lacking was the theatre productions... on night 1 the show team opened with a number before the stage was handed over to 'Beastro' - a magician turned nightmarish restaurant waiter character. I'd had the displeasure of watching him perform at a cruise agent showcase last year, so I could almost predict every next move, it just wasn't suited for a headline spot in the ships theatre, it was too low key and not enough substance - I wasn't surprised to see people walking out half way through. On night 2 the show team performed one of their full production shows which was a mix of singing and dancing, for me it was a little too wishy washy and I think Royal Caribbean could have done better to showcase their entertainment offering - was amazed to see that Bobby Davro was lined up to perform on the following 2 night mini cruise, a far cry from 'Beastro'! What really changed the game was Cruise Director Clo O'Connor whose 10 minute closing of each show was more entertaining than the show itself, would loved to had seen more of here stand up comedy... on both nights she directed the audience out onto the Royal Promenade and WOW the party really started as Clo and her team appeared on the walkway half way down and above the Royal Promenade where they sang and danced to classic hits that everyone could get involved by singing and throwing a few shapes too... granted, it sounds like nothing special, but the atmosphere and vibe on the Royal Promenade is just immense and has to be sampled. SERVICE I think the fact I don't have a lot to say about service, would make me believe that I was more than satisfied, I'm never one of those passengers that spends half the cruise queuing either at the pursers desk or waiting for the maître d'. The only slight negative comment I could make is in terms of bar service - bars for instance on the Royal Promenade have no table service and people who have cruised with other lines may not realise this at first. Also, some bars seemed quite under staffed, for instance the Sports Bar with only one bar man at times so wait time for a drink could be a little longer than desired. DISEMBARKATION I was surprised, and relieved that Royal Caribbean don't ask you to vacate your stateroom by a said early time, instead they just wanted everyone disembarked by 9am. Carry off my own bags as usual, it was one of the quickest stateroom to port side experiences ever, no queues and barely the sight of any other passengers at around 7:30am. SUMMARY In closing, this was a 2 night sampler cruise over a Bank Holiday weekend, as another review has stated, the ship was carrying a fair few stag and hen parties, but in their defense I witnessed no trouble or rowdy behavior. I'd agree that it probably wouldn't have shown first time cruisers to Royal Caribbean, a totally true picture of the ship or line but those who say they wouldn't cruise again with Royal Caribbean based on this cruise probably we're never suited to the line in the first place - to me it never felt over crammed or as full as the ship really was. I've certainly been captured by Royal Caribbean - in a dream world I'd love to fuse elements of both Royal Caribbean and Carnival together, the lack of a water park and adult only deck space was what I'd love to see Royal Caribbean incorporate. I'd add outdoor movies to that list, but Adventure is set to receive this in it's refit next year. I'd love to now take a full cruise on either Adventure (I would disagree with anyone who says she is looking her age) or even better, on a Freedom or Oasis class ship. Read Less
Sail Date: May 2013
A taster cruise you would think would sell the cruise to potential customers, not this one. We travelled in a group of 14, many had done the taster cruise before, cruised with Royal Carribean and cruised with other companies. Lets get ... Read More
A taster cruise you would think would sell the cruise to potential customers, not this one. We travelled in a group of 14, many had done the taster cruise before, cruised with Royal Carribean and cruised with other companies. Lets get the compliments in first. The Ship is lovely, plenty of different areas and plenty to do. Having said that there was some rust issues in the central pool which looked a bit off. The entertainment was mostly first class, especially the ice show. We also listened to various bands and singers and watched the street show, which reallly got people dancing. But the bad news was in what was supposed to be the fine dining area. The first night the food standard was barely adequate. The Royal shrimp cocktail was nothing more than five prawns lobbed on some wilting lettuce whilst the linuini was dry and tasteless, with the expensive ingredients, scallops and crab in such a shortage we sent out a search party. (Service from Chris was however excellent) Breakfast was in the same room and was waiter service. We waited twenty minutes to get in the restaurant. Over the next thirty minutes all we managed was a waiter getting us a cup of coffee. Half of the dining room was closed and passengers were still queueing. Ordering breakfast, typically eggs on toast, sausage has browns and bacon - you get the picture. The eggs on toast and omelletes arrived, "I'll be back with your hash browns soon" was heard from the dissappearing waiter. Who promptly dissappeared! Those with food started eagerly anticipating the hash browns, sauseges and bacon that would land on their plate. After having eaten everything in site the waiter returned - "Hash browns anyone?" The same happened for the bacon and sausage it was like fawlty towers and we did look for a camera, but no, this was the service or lack of being delivered. When complaining things got worse, the assistant restaurant manager had obviously been told off and instructed to give our tables some free wine. The red wine was fine but the people on whit didn't want chardonnay. "Can we swap it please". No was the answer. "Can we swap it and pay whatever the difference is" No again!! Quite ridiculous. The assistant manager David (Vin Diesel) came over and was the rudest most incompetent person I have ever met in this industry. Royal carribean have offered 25% of our next cruise wth them. Guess that's an offer I can refuse. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise