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Cruise Ratings
4 Helpful Votes
Sail Date: February 2018
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the ... Read More
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the worst food I think I was ever served. The crew was not upbeat or friendly. It felt as if they were wanting it over and didn't want to go out of their way to say hello. The entertainment was good but there was not enough of it. Unless you gamble there was nothing to do from 7pm to 10:30 pm. And at 10:30 pm the disco opened. Much too late after a day of sun. The excursion was fun and that was the best part of the trip. I would not recommend this ship to anyone. It needs to be scrapped and refreshed. Which I was told by staff the ship is getting remodeled in April 2018. That would explain a lot. Read Less
1 Helpful Vote
Sail Date: February 2018
We were celebrating with our adult children and had limited travel flexibility. The kids wanted a cruise, so we reluctantly agreed. We were convinced, based on a past trip to Alaska on a different cruise line, that we were signing up for ... Read More
We were celebrating with our adult children and had limited travel flexibility. The kids wanted a cruise, so we reluctantly agreed. We were convinced, based on a past trip to Alaska on a different cruise line, that we were signing up for a giant boat with lots of lines and crowed excursions, and we had stereotyped our fellow travelers. Boy were we delightfully surprised! The Jewel of the Seas is a medium size ship with an top notch service oriented crew. Our balcony stateroom was spacious, the food and fitness facilities were excellent and we enjoyed the sunsets and entertainment. We stopped at a different port most days and did everything from hiking jungles to snorkeling and kayaking. We felt welcomed by at every port by the locals and good about helping the local economy with recovery from the 2017 hurricanes. It was a delightful experience and we shocked all by suggesting we plan another cruise with RC. Read Less
Sail Date: February 2018
The Harmony of the Seas is a beautiful Ship with numerous activities. The seas days flew by due to the amount and variety of activities. Food was great and staff was friendly. No complaints here. We have travelled the Caribbean ... Read More
The Harmony of the Seas is a beautiful Ship with numerous activities. The seas days flew by due to the amount and variety of activities. Food was great and staff was friendly. No complaints here. We have travelled the Caribbean extensively and at this stage the Ship is far more important than the ports of call. This ship met our expectations. Cabin was roomy and comfortable. We had an ocean view balcony with plenty of room for the two of us. You would think embarkation would be a nightmare with 6,000 passengers but like any of the Royal Caribbean cruises it was fast and efficient. Norwiegan you could learn something from these people....Easy access on and off the ship during ports of call and we at no time were met with long lines. If you go on this cruise and hit Cozumel take 45 minutes of your day before arriving and take in the shopping presentation by James Dill. Well worth it and he pays for your cab downtown. Read Less
1 Helpful Vote
Sail Date: January 2018
BACKGROUND I am writing this on the day we returned from the cruise, so everything is still pretty fresh on my mind. Our second cruise with Royal Caribbean was again outstanding. Our first was just my wife an I on a honey moon. We loved ... Read More
BACKGROUND I am writing this on the day we returned from the cruise, so everything is still pretty fresh on my mind. Our second cruise with Royal Caribbean was again outstanding. Our first was just my wife an I on a honey moon. We loved it and wished to go back with the family. This time, about 7 years later, was with my 2 small children, my parents, my brother, his wife and 3 children. Amazing experience overall. Loved it. Wish I had brought walkie-talkies to communicate. BOARDING We came from Fort Lauderdale on I-95, so we followed Google until we took exit 2D to I-395. This was key as Google told us to go through another way. We simply followed the signs for Port Miami through the Tunnel and got there easily. Once we arrived at the terminal, our bags were immediately taken by the terminal staff. Next we made our way through customs and checked into the ship. Even though my dad forgot his SeaPass print out, we were in the ship within 25 minutes of arriving. Which was very speedy in my opinion. CABIN The cabin was small, but they made great use of the space. I got the most inexpensive interior cabin, so I expected it to be small, however, we slept on the king size bed and my kids were each on their own bunk above the main bed. They loved it and so did we. FOOD Great food, both at the Windjammer and at the Main Dining Room. There was absolutely no need for the specialty restaurants, in my opinion. Vegetarian options for my wife, very actually very delicious as well. ENTERTAINMENT - SPORTS ACTIVITIES Very, very fun. Participated in 2 soccer tournaments and a ping pong tournament with my dad. Lots of fun and medals were awarded. It was competitive, but not rough or professional. Also played basketball with him and a fellow cruise goer on the first night. Rock climbing was fun for my wife and I, and FlowRider was very fun as well. ENTERTAINMENT - CHILDRENS' ACTIVITIES Not great on this ship for us. The arcade was high priced and over in the blink of an eye. Also, we don't really like leaving our kids with anyone, especially someone we do not know. I do wish there were more family oriented activities for families with small children. I know the Liberty of the Seas has H2O Zones, but this one does not, which was a bummer. ENTERTAINMENT - SHOWS Didn't really go to too many shows. Ice skating show on the first night, and a "Minute to Win it" like show. Both were good. Went to to other 'talks' or giveaways, which turn out to be sales pitches. Waste of time. STAFF Outstanding in every way. Friendly, courteous, and genuinely want to make you happier while on the cruise. Some fellow cruise-goers were rude, especially with the staff, the kind of people that have never had a service job. Unfortunately, these people also have to be served. Yet the staff still does their best to give you a memorable experience. SPA The SPA hot stone massage was phenomenal. My dad had knots on his back and had pain and difficulty moving his neck. During the massage was quite painful, but after, he felt like a new man. He enjoyed the cruise with a new way. It was a bit pricey, at $208 + service fee for 75 minutes, but it was worth every penny seeing my dad enjoy the rest of the cruise. EXCURSIONS Cozumel was a let down from last time, partially because of the weather. It was cloudy and very windy. So much so that many excursions were cancelled because of the wind. This time we didn't go on the Cruise excursion, but decided to have a tour guide take us to different places. For 11 people, it was definitely less expensive, but also was not that great. The taxis were cutthroat. It went from $200 for a taxi for 4 hours, to $120 and they tell you to keep it quiet so you think you're getting a good deal. It's best to go directly to the taxi instead of the guys standing trying to sell you the service as they simply refer you to the taxi and get a commission. The places there weren't great. We saw the ruins, which was an OK experience. The tequila place was also just OK. Everybody is trying to sell you something and you can always cut the price by at least half. Less of an experience, and more of a everyone trying to make a buck. I guess it is what it is. Costa Maya was much different. The prices were great, the experience was great. We simply went to the public beach by the ferry ride ($3/person) and then just reserved a bed literally on the shore. We ordered (virgin) drinks and just relaxed in the sun, went in the beach, and my mom got a massage. The massage was very sub-par, but what do you expect for a $20/hour massage? It was very nice, and we were back on the ship for lunch. DISEMBARKATION Had a small issue with having towels left from the day before which we were charged $25/towel for. There looked to be a problem in the system, but at the end the towels were returned and the charges taken off. The bags were taken the night before at 11 PM and we left the room shortly before 8 AM. We had breakfast, had a small family worship in the chapel, and off we went to our area to leave the ship. From the time we were called to the terminal were about 20 minutes or less. So baggage claim, customs, and walking were less than 20 minutes. Super impressive. Very organized. OVERALL Overall, we loved the experience, and were already planning our next cruise. It will most likely be on the Freedom or Oasis as they offer more children-oriented things. Read Less
3 Helpful Votes
Sail Date: January 2018
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such areas would ... Read More
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such areas would be terribly boring. During these 8 days, it wasn't just the scenic views of travelling to different states but it was the experience gained on the cruise itself. My family and i have encountered beautiful staff and cruisers that made this an enjoyable experience. Lets break it down to entertainment. The Royal Theatre and 270 room alternate in the most fascinating and unique shows that includes talented musicians, dancers and singers. Along with this, we could experience some comedy shows and late night trivial and music contests/game shows. Every night, my family and i would be introduced to these events and this would never have failed to impress us. These shows usually end around 11pm but that just brings the start to the casino, and the night club. For kids, theres the arcade which allows children to roam around till 1am. This facility is as safe as it gets with staff around 24/7. Theres table tennis, bumper cars, sometimes trivial games, xbox games and dodge ball/basketball. Food. Now, my favourite part of this cruise. The Windjammer was the best buffet ive ever been. Staff is great and the organisation should be incredibly considered. They are always on time, serving finest food from ranging cuisines of asian, middle eastern, european... with burgers and fish and chips to die for. Theres free hot dogs on the arcade level and free pizza thats open till 3am. Now these pizzas are serve the best pepperoni but the menu changes daily from seafood to crowds favourite of hawaiian. Lastly, theres the water slides and pools thats always open. The sun is always hitting the pool deck so its always an amazing time to spend in the waters. Theres a massage area and a massive gym. The gym here provides almost everything. This trip was too good to be true. This is my first and will surely not be my last. Note: The cabin staff was amazing. Truly will be make your trip x100000 better. They're great people and make the effort to make you cute towel animals. Read Less
1 Helpful Vote
Sail Date: January 2018
Royal Caribbean Cruise Lines Know exactly what they are doing, right from the boarding, it was fast and efficient. The rooms are clean and well maintained, we were surprised to have vip perks which included a bottle of wine to enjoy on ... Read More
Royal Caribbean Cruise Lines Know exactly what they are doing, right from the boarding, it was fast and efficient. The rooms are clean and well maintained, we were surprised to have vip perks which included a bottle of wine to enjoy on our deck overlooking Central Park. The entertainment is top notch and amazing, Mamma Mia, the Ice Games show, the aqua theatre show, the headliner show , the Comedy act had us in tears we laughed so much. The Blue Planet was totally amazing, definitely a must see.The food is great, except the coffee was very strong, at least for me. The specialty dining is well worth doing, we ate at Chopps Grille , if you love steak you won’t be disappointed. All The staff is very friendly. There is so much to do on the ship, non stop entertainment, many pools and hot tubs. The Schooner bar had a great piano player. Plus there is a jazz club. Fitness centre with top of the line equipment, running track and beautiful spa....... It is a floating city, I highly recommend this Cruise Line. Read Less
3 Helpful Votes
Sail Date: January 2018
It’s been awhile since I’ve sailed on Royal, Carnival treats us great so we never have a reason to look at other options. I do remember the last time thinking Royal did a little bit better service wise and food being slightly ... Read More
It’s been awhile since I’ve sailed on Royal, Carnival treats us great so we never have a reason to look at other options. I do remember the last time thinking Royal did a little bit better service wise and food being slightly better. But after a few years I guess that has changed. I found the service below Carnival now, the value way below, and the cleanliness was eh... The positives were the merry go round, my daughter and nieces loved that thing. The kids area was nice too, lots of room and options. The negatives were the nickel and dime charges on everything. After spending $2600 for a room we still had to pay $50 for 2 to eat at a taco restaurant. I spend half that near port canaveral and the food is much better. Their was no view, not sure how they justify that. They have had taco stands on a few carnival cruises I have been on that actually tasted better to me. Room service was a charge where usually it’s free, food wasn’t higher quality just charging for same type food. The casino treats me great on Carnival, I get free drinks the first night of every cruise I’v been on with them. After 7 days I asked the hostess how I still don’t have free drinks and they said I didn’t have enough points. I literally had over $1000 on some bets in the casino, but I guess that doesn’t mean much. I just felt in general I was over paying for pretty much everything. I don’t mind paying for better quality, a view, certain things you can charge for. I didn’t feel Royal was doing anything but charging for the same thing in buffet/dining area moved to another area. We had bought 3 nights special dining, but only used 2 because the difference wasn’t justified in our opinion we enjoyed eating in general dining more than speciality restaurants, we did Chops twice and didn’t think we’d like any of the others. Read Less
2 Helpful Votes
Sail Date: January 2018
The ship facilities, the service, the food, the entertainment were all impeccable! Incredible vacation. One of the shows called The Fine Line is the best entertainment show I have seen in my life. The dinner was always delicious with a ... Read More
The ship facilities, the service, the food, the entertainment were all impeccable! Incredible vacation. One of the shows called The Fine Line is the best entertainment show I have seen in my life. The dinner was always delicious with a wide range of gourmet dishes and an exceptional service from the waiters. The buffets for breakfast and lunch are super complete and also with very good taste. The room cleaning was exceptional. All the cruise staff is very attentive and friendly. The Flowrider and The Ultimate Abyss were my favorite attractions. Daily Planners included dozens of activities to participate in (the cruise), and for all ages. The exit and entrance of the ship at the arriving ports was simple.The three places visited were great. My favorite one was San Juan, Puerto Rico, in which I recommend exploring the old city landmarks by yourself. It is truly a beautiful an colorful old city. In St. Thomas we went to a very nice beach called Magens Bay, which I recommend. In Labadee we took a cool jet ski experience and enjoyed the near beaches. All the cruise vacation was exceptional, I would surely recommend it. Read Less
4 Helpful Votes
Sail Date: January 2018
We chose to cruise on Royal Caribbean since we've been on Holland America for our first two cruises and wanted to branch out for our first trip to the Caribbean. The Entertainment on board was very good - although, I'm still scratching ... Read More
We chose to cruise on Royal Caribbean since we've been on Holland America for our first two cruises and wanted to branch out for our first trip to the Caribbean. The Entertainment on board was very good - although, I'm still scratching my head to why Cats would be a headliner on a cruise ship especially since half the crowd left during intermission. The gym/exercise amenities were great - lots of treadmills, weights, etc. Spa was great - we very much love the heated loungers. It did strike us that the ship was showing some signs of age, i.e. some spots looked like they need cleaning/re-painting. My biggest complaint, though, was we kept getting charged for drinks we never ordered and couldn't block them out - we had to report to Guest Services three times, but they did refund it every time it happened. Second complaint, the Windjammer food seemed "greasy" and understaffed. Once we realized we could use the Solarium, we stuck to that and food was good for us. The experience could definitely improve significantly with the Windjammer. Read Less
4 Helpful Votes
Sail Date: January 2018
We chose this cruise for the ports of call - St Martin and San Juan, Puerto Rico specifically. When we booked we were advised that these ports were questionable. But we were delighted to see these ports - and to spend some money to help ... Read More
We chose this cruise for the ports of call - St Martin and San Juan, Puerto Rico specifically. When we booked we were advised that these ports were questionable. But we were delighted to see these ports - and to spend some money to help the local people. We enjoy this ship very much and the staff and crew work so incredibly hard to provide good service and also keep us all healthy. You guys are all awesome! Off course, there are always people who complain... about everything! If you cruise often enough, (we have done 10 cruises) you learn to pick them out! The entertainment is top notch! What we particularly like about Royal Caribbean is that they don't constantly push the drinks! While lots of choice at the lunch buffet---would like a little more variety (not just in preparation but actual offerings). We would also prefer a little stronger enforcement of the formal night ( maybe reduce to one on a seven day cruise). Suggest it be more than a dress code suggestion! The shore excursions are wonderful and we strongly recommend an excursion sponsored by the cruise line! We will be back! Read Less
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