1. Home
  2. Cruise Lines
  3. Royal Caribbean International
  4. Royal Caribbean International Cruise Reviews

14,736 Royal Caribbean Family Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
Let me first say the entertainment, stateroom attendant and dining room waiters were great! However........ Don’t forget to pack your patience! We planned this trip for our four teenagers during spring break. We decided to not ... Read More
Let me first say the entertainment, stateroom attendant and dining room waiters were great! However........ Don’t forget to pack your patience! We planned this trip for our four teenagers during spring break. We decided to not cancel and move forward despite the coronavirus. Which we probably should had canceled but we decided to give it a shot. Huge disappointment. First disappointed was not being able to upgrade our room despite 900+ canceling. We tried to upgrade all 3 staterooms and were told only one room “maybe” could upgrade and they will contact us. Which they never did! We wanted to stay together with our children and that was not even an option. The rooms were very outdated. Did not have refrigerators as expected. We have a diabetic daughter who requires a fridge for her insulin and it was not in the room as requested. We ended up receiving a car type plug in cooler. Very disappointing. There was no water readily accessible. The closet door was falling off. WiFi was horrible and overpriced. We had to go visit the guest relations desk at least a dozen times. Half the time you are screaming your issue due to the loud music at the centrum. Bad place for the guest relations desk. It was very hard to understand most of the staff but luckily we had a young lady that tried to handle what she could. They allowed charges on our account despite being flagged not too. Guest relations was not worried about customer satisfaction. You could tell they are used to complaints. They did not react. We shared our disappointment but was obvious they did not care. The food was terrible. The only half way descent food was in the main dining but the portions were small and very bland. However, The waiters were very friendly and did a great job accommodating our gluten free daughter. They treated her very good. Her every food needs were met! The buffet was terrible. There were not many options unless you want to pay for it. Alcohol drinks were watered down. 700 dollars for two. And barely any alcohol in the drinks! The only two fun things for the teenagers were both closed the entire trip. The rock wall and the bungee trampoline were closed. There was not even a basketball court. Just a pool for the kids...no slide. Not much at all. I can’t imagine how crowded the pool would had been if the 900 people that cancelled would had showed up. It was packed. Very small pools. Sure wish we would had done our research. This ship is not very kid friendly and is very old with limited food eateries (that are included in price). The entertainment for adults was good. Most staff members were very friendly. We have an Alaskan cruise schedule in July and will be canceling. We only booked this cruise since we had the Alaskan cruise already booked since last year and wanted to stay with one cruise line. We have cruised with Carnival in the past and will travel with them again. Beware…they charged our account the very last day 125.00 for towels which we returned all our towels. They do not give you anything stating how many you borrow and return so you are relying on the attendant to enter the correct information. They did take the charges off but I can only imagine what a mess it would had been to fix this error after the cruise. This was done the last night of the cruise and luckily I noticed early enough to dispute it. Cozumel was very nice and we seemed safe however progreso was very sketchy. I would not recommend getting off the ship there. Read Less
Sail Date March 2020
We were literally cut off in the Coronavirus Epidemic so this review will be what happens when things go wrong. We are two upper 30s adults and our two kid, twin boy and girl who were seven and just shy of 8 when we sailed. This sailing ... Read More
We were literally cut off in the Coronavirus Epidemic so this review will be what happens when things go wrong. We are two upper 30s adults and our two kid, twin boy and girl who were seven and just shy of 8 when we sailed. This sailing was March 9th , so mid-cruise all cruises ceased operations, so this review will let you know how RCCL handles emergencies. The first two days were in the port of Dubai, as we started on a Monday and didn't leave until Tuesday, the lines were small. They had you fill out a questionnaire, adults did it for the kids, that asked if you were feeling okay and check for virus symptons. You were also screened for a fever and upon arrival and at the cruise desk verbally asked to confirm the paper information again while they visually searched everyone's passport for stamps of effected areas. ( This search was also done at the airports leaving the state's and upon arrival in the UAE.) It went quickly as we were fit to sail and we were having lunch by 2:30 pm, just before they closed at 4pm. Ports Now our first two days were spent in Dubai, click my name for a day by day review, but as far as port go it had more than enough to do, as day three they made an announcement that UAE had closed all ports and we were being forced, after a passenger was checked and cleared of the virus, to dock only in the UAE. Later in the week the second leg of our B2B was cancelled, as well as all cruises due to the pandemic. Thus we had some sea time, but we only ported in Dubai. While some people ventured to Abu Dhabi, it was about a 2ish hour car ride, we remained in town. The good port is about 10ish kilometers ( according to the taxi/uber gps) to the metro or about a 25 minute cab ride (around 35 dirhams ($12ish) more when leaving the terminal) to the Dubai mall, where the Burj Khalafi also is located. Annoying for us as we like to do our owing touring. Depending on which terminal there is a free mall or outlet mall shuttle ( the outlet mall is far away unless you plan on visiting the theme parks). For the required can ride, I would prefer to embark and disembark there, but not use the cruise as a way to see Dubai. Food That is always subjective, but we didn't go hungry. We enjoyed breakfast in both the buffet and dining rooms for different reasons, so we were pleased. Though they don't change the breakfast menu so it got old, but they have a buffet in the dinning room so it was a great place to get a quick and got meal as we could serve the kids and then order something like an omlete for ourselves. We only had lunch in the Windjammer and they had staples that never changed, like pizza for the kids, but slight variation such as different stir fry dishes, that kept it exc iting. The Solarium is the only place to get anything to eat after 9:30pm.They had pizzas,salads and some sandwiches ( and cookies that we devoured most evenings.) Not the best selection, but if you were hungry and didn't want to pay or wait for room service it was good enough. I will say do stop by for the cookies though. We did the Chiefs Table and while the food and service was too notch, I don't think I would do it again. I will say they are very generous with their wine pours... I couldn't finish my last drink. Room 3578,3580 We had 2 connecting ocean view rooms, which normally are too expensive, but there wasn't really a difference for two or four in a room so we got two. If budget isn't a problem this is great as it allowed us to keep the rooms tidy and he ready faster. It was super easy to embark and disembark as we were about ten room away to the exit. The other way about ten rooms to the elevator and stairs, so we could get around super quickly. I really loved this location. kids club The more exotic itineraries don't attract too many kids ( so the kids's club monitors told me,that they don't see too many kids at all on this Jewel). with the Coronavirus scaring many away, my kids were usually the only ones in attendance, four was the most ever there. They didn't do their normal routine, so I can't really fault them for anything. They let my kids play and draw, while pretty much doing whatever game they were interested in, so for that they get high marks. Even though it was only my 2 kids, they always wanted to go so they did a good job. Bars There were a lot of wonderful themed bars on this ship, but we couldn't take advantage of too many because of the kids. If you have a drink package or like to hear music this would be a nice ship to just sit and and enjoy that atmosphere. Shows/Entertainment We never made it to one as we used the ship as a hotel. We caught a movie on the deck and we really enjoyed doing that. I like that ships have these as they are a unique experience. They had activities going on, but we were there to see the middle east not hang out. We passed music and other things like that daily so they were available we just didn't take part. My daughter love the rock climbing all and my son enjoyed that little mini golf on board and the sports area. My only complaint was they were inconsistent with the times they were open and they would say they're open and then no one would be there. They had a small kids pool with a slide that was the slowest thing on the planet and made everyone stuck, but it was there and the kids enjoyed it. It had very limited hours and was only open for 2 or 3 hours in the afternoon so you couldn't take advantage of it often. Guest services We were blown away that on the 3rd day they offered a full refund once they realize they couldn't sale anymore, though it is taking a long time, we did receive the taxes and port fees refund within days of leaving the ship, but not the cruise fair. I thought that was very generous and you could even get the gratuities refunded if you requested it. We stayed for the duration of the week so we left them and place, but immediately offering a refund I thought was very generous and a nice way to handle the whole epidemic fiasco. (Not what I heard other ships on other lines we're doing without a fight.) Now as a back to back passengers, they just left us hanging out to dry. They said we could talk to the port authority to help get accommodations, but they were not willing to help us at all get a place to say until our next week's airfare flight, though they did offer a generous $300 Change fee reimbursement. We are a big boy and girl so we were able to book our own accommodations, but if you needed help and did not book anything through them they were not offering it. You had to do it all yourself. Now I will say have we booked through them they were taking care of all of this for you. But with everything going on we had to cancel them it end up flying out the last day of the cruise because the UAE begin to close off the flights. Disembarkation Because we had an early flight out we didn't get to experience the normal disembarkation procedure, but I will say by 5:45 AM almost all of the luggage was already out. If you left the ship before 6AM you had to clear your room charges the night before, but by the time we got up and we're heading out we had already gotten our statement delivered to the room. We left about 5:40AM. We took our own luggage since it was super easy, but also keep in mind in Dubai, you have to have your luggage scaned on the way out as well as on the way in. This check was also for every time you left the ship, they checked your bags going into the country (and your temperature because of the coronavirus with a thermal camera.) Overall While very stressful I was satisfied with the Jewel of the Seas and Royal Caribbean's response to the epidemic. We are diamond members now and will continue to sail with them because of how they handled the situation and the product they provide . Read Less
Sail Date March 2020
This was our first cruise and didn't really know what to expect of it. But the second we got on the ship we knew it would be great. We got on the ship around 12p and went directly to the Windjammer on floor 11 due to the state rooms ... Read More
This was our first cruise and didn't really know what to expect of it. But the second we got on the ship we knew it would be great. We got on the ship around 12p and went directly to the Windjammer on floor 11 due to the state rooms not being available until 1p the windjammer staff made sure the buffet was safe, clean and a overall good experience, when you walk in they make sure everyone washes their hands and drys them and has sanitizing stations all around. The food was good for being a free meal and the staff constantly walked around and made sure the place was clean. The staterooms were exceptionally good. The room attendant I had was very good. I would recommend he get a pay raise because he was just amazing. So friendly and kind and made a elephant and monkey out of towels for the kids to enjoy. He always made our beds and cleaned the room up. Everytime we left we came back to a orderly room with fresh towels and made beds. The only complaint about this ship was that the elevators were always crowded and the system was sometimes dumb. The elevators would sometimes skip you but all in all they were quick and speedy even though 40% of people found themselves walking down stairs. The kids had multiple activities and a teen's club. They did a little dodgeball tournament, had parties, had mini golf, rock climbing, slides, arcade and a flow rider. Now for parents when they want to get away from kids they have a daycare for the little ones and multiple bars and a casino. The best place to eat to me is Johnny's Rockets. The service was great and speedy and our waitress was so kind and amazing, the food was yummy and was very good. They have fancier places with exceptional service but the food to me wasnt as good. All in all the Adventure Of The Seas was an amazing ship and I would reccomend to any families. Read Less
Sail Date March 2020
After having sailed on Princess, Carnival and the past several times on Disney, we decided to try Royal Caribbean. We decided to try out the Symphony because 1/ it has very high ratings among RC's fleet, 2/ we wanted to see what the ... Read More
After having sailed on Princess, Carnival and the past several times on Disney, we decided to try Royal Caribbean. We decided to try out the Symphony because 1/ it has very high ratings among RC's fleet, 2/ we wanted to see what the world's biggest ship had to offer, and 3/ they ship stopped at islands we hadn't been to before - including RC's own CoCo Cay. We booked an outside balcony cabin on the 10th deck. The price was quite reasonable - certainly quite a bit lower than Disney. Check in was a breeze. We did get on late - choosing to board after the early rush, and also figuring we could manage quite well without the obligatory Day 1 lunch. Entering the ship was kinda uneventful. We barely got a "Hello", with a greater emphasis being on sanitizing our hands - understandable given the outbreak of Corona Virus. We entered on the Promenade 5th deck and then headed to our cabin. initial impression was that the decor lacked any level of luxury or plushness. Yes, it was huge, and very interesting to have a promenade in the middle of a ship, but the decor was kinda tired - like being in a slightly dated hotel or office building. I think they expect your entrance in to a city-like promenade to do the trick. It doesn't!!! ENTERTAINMENT: This is where RC did well. Their main attraction shows were most excellent - certainly gave Disney a run for their money. And there was always something to do for all ages. There were parades on the Promenade and all kinds of music at various venues in the evenings. Solo guitarists, excellent jazz, and a band in the Dazzles bar that could really rock a crowd - and get them to dance. Before we went on this cruise, the reviews indicated that RC did an excellent job with the entertainment, and they certainly lived up to their billing here. CENTRAL PARK: Loved it. So relaxing. Vintage is a good place to get some good wines. However, the open area did tend to get windy and there were always some drops of water splashing down from above. Not sure from where - but it tended to happen even when the sky was clear. However, it's quite amazing to have this large atrium right in the middle of a ship. BOARDWALK: I think this was a bit of a let down, and didn't live up to its billing. The boardwalk leads to the aquatheatre, but apart from that, and a bar and hot dog restaurant, there's really no reason to be there. It was rather dead most of the time. FOOD: THIS was a massive let down. This ship has a ton of specialty restaurants. Having done these kinds of specialty restaurants on other cruise lines, we just figured these would not be worth the extra cost - since the main dining hall would always have something worth trying. I will add that we are big time foodies, who usually eat at anywhere from 125-175 restaurants a year - including some of the world's Top 50 restaurants. The food at the Main Dining room was completely substandard. We chose the Any Time Dining option - which was good for us. While it did mean a different serving crew every evening, in general they were pretty good - not great, but good. However, 1 evening it was so bad that for the first time in 10 cruises, I felt compelled to complain to the section manager. The waiter took 14 mins to even bring us a menu, and did not bother to introduce herself or even apologize for the significant delay. when it came time to take our order, she simply came to us and said, 'SO, what can I get you!". May be she was stressed, however, not only had we been patient all the while, but she was extremely cheerful with her other tables. Her manager noticed this behavior and tried to step in to make up for that. But the damage had been done. It took them 35 mins to get our appetizers, and an hour and 20 mins to bring our entree. To top it off, the food was inedible - and I ended up leaving most of my food. I thought I'd head over to the buffet and get some food, but by then even the buffet had closed. I ended up with a sandwich from one of the cafes. After 2 days of sub-par food at the main dining hall, we decided to try 3 of the specialty restaurants. Despite there being so many restaurants on board, there was only 1 that was really worth trying - the rest being rather generic - something that some of the other patrons who visited some of the restaurants told us. Simultanenously we dicovered that the buffet at dinner offered several ethnic options - and so we started going there for dinner - and canceled our 3 restaurant packae. Apart from the fact that the food in the main dining hall was low quality, the variety was even worse. They had the same, bland continental food every single day. Ridiculous! The only optional variety was the option to ask for some indian food. Upon further reflection, it's almost like the main dining option is designed to push you to their specialty restaurants. Not a good idea. When it comes to Indian food, there was always some indian food available at the buffet for all 3 meals of the day. The taste was not particularly great - which is surprising considering the executive chef for the whole ship was Indian - and would typically have had 5-star hotel training in India - where the food standards tend to be high. One evening in the buffet they served Caribbean food - which, while flavorful was a bit bland. And finally on the last day they had a chinese noodle station - where alls you could get is noodles. For such a large ship, the options for food without having to pay extra were not the greatest. RC certainly failed here. The late night food was decent - but got a little boring after a few days due to the lack of any variety. Desserts - easily the poorest and most unimaginative dessert selection of any cruise line we have done. The items were pretty much the same every day, and just loaded with cream - and extremely 'mild' flavors - what I mean by that is that if you didn't read the label of the dessert, you'd be left wondering if there was actually any flavor, let alone what it was. When we got home today, I made the family Molten Chocolate cake from the frozen Costco stuff. Even my kids said the frozen stuff at home tasted better than what they had on the ship. CoCo Cay - not bad. never felt crowded. But the island isn't too big. Disney's Castaway Cay is in a different league in terms of size and atmosphere than this island. Even NCL's island next door seemed to be significantly larger. CoCo is still being built out, and you can make out certainly sections have just been gotten ready - as everything seems to have a 'recently planted' look. Our kids used the water park, and really enjoyed it. I would suggest springing for that. I toyed with the idea of getting a cabana or bed....however, at $1000 for a bed for a day for 2 adults it simply wasn't worth it. If you have a large party, then it might be worth the cost. But the, a number of reviews said that lounge chairs were easily available. And frankly, that was plenty. Didn't see the cabanas or beds being worth the expense - even when we were on the island. So, I think we made a good call there. The food on the island was in line with the set expectations - bland and boring. They certainly had good choices and options - but the food was bland - even the Mexican food. When it comes to drinks, the options available were good. We bought the unlimited drinks package, and even though we didn't do justice to the cost, it was a headache-free option. The drinks were pretty good, and the bartenders accommodating and friendly. WiFi- we bought a package for multiple devices. The connections were good and strong - on the ship as well as on CoCo Cay. Worth the cost. Photo Package - we bought an unlimited photo package. This was a bit of a let down as the photographers were very few and rarely available. They were set up every evening in the Promenade - but rarely available at other locations - including at dinner and CoCo Cay. We didn't do any shore excursions thru the ship. We've done so many islands thru other cruises and vacations that at this point, they all are pretty much the same - and so we prefer to go to the beach and just relax. In St. Kitts we went to the Marriott - as we were told the beach is safe. The beach was OK - uncrowded, but the resort isn't up to usual Marriott standards. At St. Thomas, we decided to take a private tour of the island. We took a taxi tour of the island, and for a coupla hours it was just right. We should have done the beaches on this island - but didn't have time. Maegen's breach is certainly worth the trip and cost. Spa/health club - didn't use the spa, but it looked pretty standard. The work out center was also pretty standard. Casino - a LOT of slots, but not enough of Blackjack tables. Dealers were not too friendly. Maybe they were stressed out about Corona. The one thing we should have done was get The Key. Not knowing what it provided, we ignored it prior to the cruise. Then when we tried to get it onboard, they told us that it wasn't available as it had to be bought prior to the cruise. While I'm not entirely sure what all this "Key" offers, from the little I learnt, it certainly seemed to be worth the expense - at least to us - at $32/person/day. Not cheap, but the privileges would have been worth it. HIGHLIGHTS: 1. The big ticket shows - most excellent! I would put them in the league of good Broadway productions 2. Music - excellent options, and went on late in to the night 3. Promenade and Central Park LOWS: 1. Food 2. Food 3. Friendly, but not warm service Read Less
Sail Date March 2020
We truly enjoyed the staff on this ship. Last sailing for a month due to covid19 virus. The ship took extra measures to keep us safe. Yes the pool and bathroom is small but how much time is actually spent there. Cruisers seemed to ... Read More
We truly enjoyed the staff on this ship. Last sailing for a month due to covid19 virus. The ship took extra measures to keep us safe. Yes the pool and bathroom is small but how much time is actually spent there. Cruisers seemed to mingle more maybe because it is smaller. I only wish there was a designated room to iron. You can send out to be done for a fee but needed to be done by second day. Downey wrinkle release to the rescue. Our room steward was awesome. We chose any time dinning but ate the same time every night, so we had the same waite staff. Our young ladies were spot on. Remembered our names and what we liked. Comedy shows were good . Offered a good selection of movies under the stars. Wish they had popcorn. I need ten more words to be able to post....was a great vacation with a great crew all around. Would definitely sale on this ship again Read Less
Sail Date March 2020
We chose this itinerary because of the wonderful ports and 4 days at sea, which we really enjoy. The weather was magnificent! Lots of “older citizens” on this trip! Wow! Many are demanding and quite cheap! Another issue is that the ... Read More
We chose this itinerary because of the wonderful ports and 4 days at sea, which we really enjoy. The weather was magnificent! Lots of “older citizens” on this trip! Wow! Many are demanding and quite cheap! Another issue is that the staff does not enforce the rule of not holding lounge chairs around the pool. If you want a chair, you need to get up before 7:00 am and go put your towels on a chair. We didn’t want to play that game so we rarely had a place to sit. We enjoyed a few of the shows in the Tropics Theatre, but again, the saving of chairs made it difficult to get a place to sit unless you arrived very early to the show. There also is a movie theater that shows good movies which we enjoyed. We are not casino people, so we didn’t use that area. It’s very smokey in there!! Our dining experience was bumpy at the start. We had the 8:00 pm seating. The first night was a disaster-incredibly slow service, cold food, no beverage was brought to our table until we were nearly done with our meal. We were the last table in the dining room to leave. It was BAD! The dining room manager was apologetic and promised us that the next night would be better. Well, it was better, but still really slow. Again, long waits, slow beverage service and cold soggy food. After the third night of the same service, we gave up and went to the 5:30 dinners. The dining room management was fabulous and worked hard to accommodate us. Things improved dramatically! Don’t be afraid to speak up if your service is poor! The ship is showing it age as the furniture is quite worn and banged up in the public areas. The dining room chairs are filthy. Maybe now that the cruise industry is closed down for a few weeks because of the Coronavirus, they will be able to clean these up. The Windjammer Buffet is the typical busy place. Decent food and very clean!! We enjoyed many of the bars, entertainment and service throughout the ship! The Centrum area is small and busy. There is not nearly enough seating, so again, be prepared to stand. The smoking area is positioned so that the much if the ship smells of cigarettes smoke! As non smokers, we didn’t care for that. The crew was very nice and work hard to keep the ship clean. I believe that we were the last cruise before the industry was closed down for the month because of the Coronavirus. We had a wonderful time and enjoyed the ports, the excursions we had, and our time away from the routine of daily life! Read Less
Sail Date March 2020
I wanted to write a quick little review for any parents travelling with young children. Under 2! I found this hard to find when I was reading reviews prior to cruising. My first piece of advice is to travel with family. We made the ... Read More
I wanted to write a quick little review for any parents travelling with young children. Under 2! I found this hard to find when I was reading reviews prior to cruising. My first piece of advice is to travel with family. We made the mistake of not bringing our parents and we wished every day that we would have. I think our trip would have been waaay more relaxing if we had done this. We mostly ate at the windjammer, park cafe, and solaramum. We tried the main dining room. But with a child under 2. She wasn't going to last 2 hours Sitting down to dinner! Also. The food in the main dining room was sub-par. We found the other restaurants had better taste and selection. We did try the daycare. But it wasn't great. So only went 1 time. They have a play place on deck 14 that we would go to every day to let her run around and play with the kids. Also the baby splash pad is pretty small and gets very busy so you have to pick your times to go there. I found there were lots of things opened late into the evening but not a lot opened before 9-9:30 am. And if you have a little one they often wake up early. So we mostly would just wander the ship for these two hours. Overall this is a beautiful ship .. friendly staff ... very clean .. lots to see and do. But I will wait till my kids are older before travelling again as there is so much more options for kids as they get to be 6 and above. Read Less
Sail Date March 2020
The cruise overall was amazing. The best part of the itinerary was Coco Cay. What a long way Coco Cay has come. Service was I really great and for the most part friendly. The ship was clean, modern, comfortable, and efficient. You can ... Read More
The cruise overall was amazing. The best part of the itinerary was Coco Cay. What a long way Coco Cay has come. Service was I really great and for the most part friendly. The ship was clean, modern, comfortable, and efficient. You can definitely get lost in the ship, but the app really helps you figure out where you are. Captain Ban and his crew also successfully navigated the rough seas for our cruise due to a low pressure system off the east coast. It might have been a rough ride back from Nassau, but it was overall an enjoyable one. The only thing I would complain about is the noise in stateroom 13646. It is right below the Coastal Kitchen and can get quite loud at night when you’re trying to sleep. The vistas, room attendant, and spacious balcony were the highlights. Anytime I left the room, the room was magically cleaned and new towels were stashed in the room. I can’t wait to sail on the Anthem again! Read Less
Sail Date March 2020
Our friends recommended HOS. We had an amazing time with our two teen daughters and group of friends which consisted of 4 other families. The weather/wind is beyond the control of the captain. We didn’t get to port at Costa Maya ... Read More
Our friends recommended HOS. We had an amazing time with our two teen daughters and group of friends which consisted of 4 other families. The weather/wind is beyond the control of the captain. We didn’t get to port at Costa Maya because of the high winds that day and there were a few times of rough seas. Will never do a sailing for Roatan again. That port was over crowded and not very clean. Scale of 1-10 and 10 being the most cleanliness, Roatan gets a 5. Do NOT go beyond the taxis at Roatan to do some self exploring of the city. We stepped across the street from the taxis to do this and immediately turned around to go back to the port shops. Our teen daughters as well as their friend, were getting some very uncomfortable stares from the local men in Roatan. Perfect Day was fun and the food was a good variety. The pool Water was freezing! We rented a taxi in Cozumel and visited a free local beach for the day. The restaurant there was decent. We only had the chips and guac and beer. The mariachi band sang happy birthday to our 14 year old that day. The shop employees at the port were not pushy. They did want you to buy their products, but were not rude about it if you didn’t stop in the store. Read Less
Sail Date March 2020
My husband and I (64 and 63 years young) traveled to Tampa Friday night, stayed at the Hampton Inn Avion Park. The hotel was nice and offered free breakfast. Request a room on the side opposite the airport and highway. We used Lyft to get ... Read More
My husband and I (64 and 63 years young) traveled to Tampa Friday night, stayed at the Hampton Inn Avion Park. The hotel was nice and offered free breakfast. Request a room on the side opposite the airport and highway. We used Lyft to get to port and requested a stop at Target on Dale Mabry Hwy to buy wine and Pepsi. Note the Target in on the second level above Whole Foods. We arrived at port about 11 AM. We had purchased The Key so we're able to skip ahead of the line but it was not yet very busy. We dropped the carryon with the wine in the Edelweiss Dining Room and set off to explore a bit and then went back for lunch. About 1:15 PM they announced that our cabins were ready. We found our luggage quickly as well. I chose this cruise mainly for Key West and it did not disappoint me. Grand Cayman was fantastic, the beach was beautiful. Costa Mayas port area was Claustrophbic with 4 ships in port so we took the trolley to Majahaul to shop and after a couple of hours headed back to the ship for lunch and Sun at the pool. The only real fail for me was the tendering into Cozumel which was required as we were not given a spot to dock on a pier as there were 7 ships in port. They should have only loaded the tenders for 25 minutes and then departed with those that could make it on in that amount of time instead of loading for an hour and making everyone late for their excursions. There were 2-3 tenders waiting all the time to load and IMO this would have been more efficient. Cozumel itself was a huge disappointment with the traffic and commercialized Mall they forced everyone to walk through and Dolphin Experience at Chaukanab (sp) the only thing that saved the day was petting the manatees. The food was good, but I wouldn't call it amazing and one night there was a hold up in the kitchen where we did not get our entrees in a timely manner and our Maitre D had to come to our table and explain the hold up. The other thing that was strange is the app on my phone quit displaying the menus after the first day but my husband had them the entire cruise. We had fun and enjoyed the shows, games, movies, dance parties and casino. I found it easy to get around the ship and only got on an elevator when taken there by Men at Work during the 70s Disco Dance party and I may or may not have ridden the Indian like a horse. Read Less
Sail Date February 2020
Staff, service food and entertainment were exceptional. Hit some very windy days and one rainy day that limited poolside activities. This was my second time aboard the Adventurer and I forgot how confining the balcony was. The major ... Read More
Staff, service food and entertainment were exceptional. Hit some very windy days and one rainy day that limited poolside activities. This was my second time aboard the Adventurer and I forgot how confining the balcony was. The major negative of our trip was the condition of the ship and maintenance. Rugs, chairs and sofas were not the cleanest and resembled the coat on a Dalmatian. Windows were dirty and rust has crept into bathrooms and the balcony area. We enjoyed this cruise despite the maintenance issues. This old lady. Should have been sent for a retro fit. A minimum of a year ago. Best entertainment I have experienced in a number of cruises. It appears the kitchen has kicked up the food in the dinning room and we enjoyed every meal selection. The Windjammer didn’t offer the selection on the buffet that our family has been used to. It was good, but it was a repeat performance many days. As I stated service was outstanding. I have no complaints and rate it 5 stars. Read Less
Sail Date February 2020
Wife and I booked this for our first. Probably our last, just not for us. The ship was nice, the food and service ABSOLUTELY FANTASTIC! I became seasick w/ somewhat rougher seas and weather the last 2 days. I am still having some land ... Read More
Wife and I booked this for our first. Probably our last, just not for us. The ship was nice, the food and service ABSOLUTELY FANTASTIC! I became seasick w/ somewhat rougher seas and weather the last 2 days. I am still having some land sickness, yes there is such a thing, but hopefully will get over that. We swam with dolphins at Blue Lagoon, another experience checked off our bucket list. Def. Recommend. Our cabin steward, Edison, couldn't have been more attentive, we ended up tipping him extra. Shows were ok, would've like to have seen more comedians and maybe some earlier in the evening. For us, esp. motion sickness prone me, I think we will stick to land and air. Oh, watch out if you check towels off the ship for a shore excursion. When we came back onboard they collected them but didn't scan our seapass. On the final bill there was a charge for $50, $25 a towel. As soon as we walked up to guest services she smiled and said "pool towels?" Had we not questioned, we would have been charged. She did remove it Read Less
Sail Date February 2020
We signed up to join my daughter and her family. Noise factor in our room adversely effected our experience. Food in the dining room was tasty, but we rejected some of the cooked dishes because they were served cold. The server took far ... Read More
We signed up to join my daughter and her family. Noise factor in our room adversely effected our experience. Food in the dining room was tasty, but we rejected some of the cooked dishes because they were served cold. The server took far too long for the courses and was a 1 1/2 hour experience. After we complained they got it down to 1 hour. The trivia sessions were conducted by some individuals who could not pronounce English words and it was nerve racking dealing with them. The song and dance entertainment was average, the band was above average. The drink servers (with the exception of Deborah in the Schooner Lounge seemed to take far too long to get the drinks, but were friendly and helpful. Our cabin steward was exceptional and was always present to help us by opening our door or assisting us with other tasks. I would rate the food and the service in the buffet as above average. The excursion to Pearl Island in Nassau was a waste of time and money. We left the island early. High drink costs and run down equipment. The included lunch of fish, rice and chicken was very tasty. Read Less
Sail Date February 2020
Ship overall – it is showing it’s age. Rust on the outside, the banisters in the pool area need refinishing as they are chipped and worn. Carpets did not seem to be stained and had normal wear and tear. The ship was very clean. ... Read More
Ship overall – it is showing it’s age. Rust on the outside, the banisters in the pool area need refinishing as they are chipped and worn. Carpets did not seem to be stained and had normal wear and tear. The ship was very clean. Dining – Unless you selected an Indian or Asian dish, the food was lacking in any kind of spice or flavor, so table salt went a long way. On one night, one of the entrée selections was Tiger Prawns – on the advice of our server, he said the shrimp was the same size as the ones in the shrimp cocktail and recommended the rack of lamb. We had second seating dining. When we ordered beef or lamb, we specified a lesser degree of doneness, because the entrée always came out more done (from sitting under heat lamps?). For example, if I wanted something as medium, I ordered medium rare and the doneness was just where I wanted it. Our waitstaff was wonderful – I would give them 5 stars. In the Windjammer, my husband raved about the hamburgers – always a standard selection. The carving station was a welcome addition as well as the gluten free buffet options. Some selections in both the main dining room and buffet were ‘not what you expected,’ but that’s the fun of expanding horizons. The selection at breakfast was not a diverse as it was on sister ship Vision of the Seas which we had been on a year earlier. On Vision, we could get hollandaise sauce for breakfast and so make our own version of eggs benedict….on Enchantment, that was only available in the main dining room. On-board entertainment – We did not see all the shows. The comedian on night 1 was funny; the musical production on night 2 was one we had previously seen on another ship; the ventriloquist as humorous as well. My husband and son did one of the trivia games, and won a much coveted RCCL highlighter. Bobby, the Cruise Director, seemed pretty ‘one note,’ and lacked sincerity in his ‘niceness.’ Ports of Call – when we got to Costa Maya, there was another ship in our assigned berth, so we were unable to stop. Lots of rumors on what had happened, but nothing from the bridge or cruise director as to why we were unable to stop. But, without our requesting it, RCCL credited the port charges and taxes for that stop. Cozumel – we had been there several times before, and it was the usual. Other – despite constant reminders to wash hands and cover coughs, an elderly lady coughed on me while in a line at the ladies’ restroom, and shared her cold with me. Yuck! Although they did confiscate my heating pad at embarkation, I was able to retrieve it once we had sailed. I had notified RCCL prior to sailing about my need, and they allowed the heating pad because it had auto shut off. However, I had to prove it is auto shut off by traveling with the original packaging and provide the email I had from RCCL stating that I could use it on board. RCCL sent out almost daily notices when the coronavirus first struck, all in text message with a note to read the emails sent to us. About January, I stopped receiving any emails from RCCL, and had to have my husband forward them to me. When I called RCCL about it, I was told that my booking agent must have left that box blank on my paperwork. They said I had to go back through my booking agent to get it fixed. So, I’m still not receiving any emails, even the one they need me to complete as a satisfaction survey. Another missed opportunity, RCCL. Of note: We did find out from the staff, that they are employed directly by RCCL, and not an agency. Apparently if an agency was providing their contract, they take a percentage of their earnings. Just an FYI if that is something important to you. Read Less
Sail Date February 2020
This cruise didn’t meet my expectations. The menu in the dining room was very disappointing. We ate most of our meals in the buffet which was pretty good. Many people on the ship had guaranteed cabins but didn’t get it till the night ... Read More
This cruise didn’t meet my expectations. The menu in the dining room was very disappointing. We ate most of our meals in the buffet which was pretty good. Many people on the ship had guaranteed cabins but didn’t get it till the night before and if you were on a b2b you had to change rooms. Very disorganized. Embarkation was the longest of any prior cruise and the long delay to get off at various ports were unacceptable. The crew on board did there best but the corporate office failed on this voyage. We were on a b2b and for 30 days they only had 3 movies which they played over and over again. The floor of the balcony of the cabins couldn’t have been more filthy. They did a very good job for Diamond members for the cocktail hour. Unlimited drinks of all types. Beer, wine and cocktails. I would not recommend RC based on this voyage Read Less
Sail Date February 2020
We were on the 18 night Bottom end Aus/NZ 25/2. We had a great time, pity the weather was not a bit warmer. We were apprehensive about the the bushfires only to be faced with the Corona virus and travel restrictions. A stressful time. Ship ... Read More
We were on the 18 night Bottom end Aus/NZ 25/2. We had a great time, pity the weather was not a bit warmer. We were apprehensive about the the bushfires only to be faced with the Corona virus and travel restrictions. A stressful time. Ship and crew were great and we really enjoyed ourselves. The only thing that we did not like was the Royalup and Royaldown policy which is a waste of time and delayed the allocation of GTY cabins. Any problems on board were quickly and efficiently handled by the crew. The food and the service were good as well. Excursions were well expensive and only did 2 with RCI the other via Viator which was 1/2 the price and the same trip. You now have to pay for activities on board, which was not the case before. As usual there was a great atmosphere on board Now only need 6 more nights to reach Diamond. Let's hope we will all be cruising soon. Stay Safe and Well Read Less
Sail Date February 2020
We chose this cruise because I it was kid friendly. We celebrated 60th and 40th birthdays and went with a large group. Cons When contacting customer service before our trip, our group was misinformed many times. Not as baby ... Read More
We chose this cruise because I it was kid friendly. We celebrated 60th and 40th birthdays and went with a large group. Cons When contacting customer service before our trip, our group was misinformed many times. Not as baby friendly has we hoped. We brought our 9 month old baby. Couldn’t get a high chair the first night and almost didn’t get one the second night. Had to go on a scavenger hunt just to get a spoon to feed baby. Pretty crowded pool areas and you have to check out towels and wait in a line to return them. So inconvenient. We didn’t upgrade our food package, so unsure if it would be any better, but food was mediocre. Fine dining dinner was not fine dining. More of a buffet that is served to your table. Very crowded in the dining room. Servers could barely get through to pass drinks and dishes. There is a cooler in the room, but no fridge. Standard rooms are dark, dingy and small. Definitely too small for a family of 4 (Parents, baby and toddler). You truly are nickeld and dimed. We were told gratuity was included when we booked our trip, but were charged about $15 a day for each family member, which really adds up. Kids sailed “free”, but were also charged a gratuity and of course tax. Professional photos were $20 per picture. Cost of Packages were outrageous. Nassau could be fun, but you would have to pay for an excursion. Otherwise, it’s not worth getting off of the ship. Might as well enjoy ship amenities, while most everyone else is off of the ship. We were celebrating 2 birthdays and it just didn’t seem special. We had a pretty large group too. My parents balcony door was broken. Pros Service staff was exceptional and truly went out of their way to meet the needs of their guests. Housekeeping also did an amazing job keeping the rooms clean and tidy. Cococay was an amazing time! Kids loved it. Wish we were there longer than a day. Kids club is a nice break from the kids. The taco restaurant was great. Some of the people in our group got a balcony. Much more spacious and bright. Exciting being out on the ocean and was a smooth ride. This was our very first cruise and such a disappointment. Read Less
Sail Date February 2020
This was our first cruise so there is a lot to unload! I hope that any first timer can take something from this :) We are a family of 4 myself, my husband and our daughters 9 and 10. My husbands biggest fear in the world was flying. ... Read More
This was our first cruise so there is a lot to unload! I hope that any first timer can take something from this :) We are a family of 4 myself, my husband and our daughters 9 and 10. My husbands biggest fear in the world was flying. We have been together for 20 years and I suffered for the last 20 years.lol. So when our daughter made it to the pop warner cheer nationals in Disney he quickly realized he was going to have to conquer that fear to see his baby shine on stage. And he did and as soon as we landed in Orlando, I booked our cruise. As a travel novice I had no idea what I was doing or even what to do. I ended up using CheapCaribbean.com and they were amazing and saved us a lot of money. I chose the Navigator purely based on itinerary. I just knew we wanted to see clear water that doesn't turn legs purple like we were used to being from New England and that was it. After booking I started doing all the research I possibly could to prepare us for our travels. I was a tiny bit concerned about Nassau but after researching I found the best option for us. We flew in a day early and stayed at a hotel on South Beach, I am glad we went but never have to go back there again. The port was fairly close and we ended up getting there about 10am and quickly made it through check in and were on the ship I would say probably within 10 mins. Just walking on the ship gave me chills. Everything was so bold and beautiful!! We quickly made our way to the pool deck so our daughters could hit the slides and the pool before it got to crowded. They were so happy!! Around 1 they announced the rooms were ready. We made out was to deck 3 forward cabin 3262. It was Oceanview and decent size. I was nervous at first my husband is a big guy over 6ft but we were pleasantly surprised and the pullman beds weren't in our way over the bed at all. Our luggage was delivered by 2:30 which was amazing, I expected it to be much later in the day. Plenty of closet space and hangers for all 4 of us. I quickly organized and out stuff away for the next 4 days so we could go have fun! The ship had 3D maps of the ship were were extremely helpful to get around. On the navigator if your cabin is forward you need to go up to deck 5 to cut over which took some getting used to but we dealt with it. I think if we ever sailed on the Nav again I would choose an Aft cabin. I did get the soda/VOOM package which was for one device, but my husband and I could switch off when we needed the wifi. The wifi was kind of spotty in our cabin but worked fine everywhere else on the ship and perfectly at CocoCay. Our first night we tried to really familiarize ourselves with the ship and go to our reservation at the MDR. If you are ever on the Navigator request Jose as your waiter!! We had my time dining but still made reservations for every night based on our schedule and this worked for us. Ok, back to Jose he truly made our experience that much more incredible. He was so personable and fun. He cut my daughters spaghetti. CUT UP SPAGHETTI lol. He always brought us dishes we didn't order so we could try them he just really went out of his way in all aspects. Aside from our waiter we loved the food in the MDR. We were always happily full when we left. Really nothing bad to say. We tried the windjammer a few times for breakfast, lunch and snacks and weren't blown away. It was always kind of chaotic which most buffets are but the food was good. If buffets aren't your thing you can have breakfast, sea days lunch and dinner in the MDR. We loved the poolside taco place everything was so good!! Also the cafe promenade was out late night go to, pizza was amazing! Our first day was at sea and I loved the sea day and it was super relaxing and we got to enjoy all aspect of the ship!! After our sea day our first stop was CocoCay. We got of pretty fast and headed to chill beach and got chairs right at the shore. The water a little chilly but still refreshing. We moved onto the pool and it was great there too. Food was included at most places and was great, especially the Cuban sandwich. The island was beautiful don't get me wrong but if you didn't do an excursion or the water park it was kind of overwhelming with so many things going on and places to see. We would absolutely return but have something planned. Our 2nd stop was Nassau which I know a lot of people don't care for but I wanted to make the best out of it. I did a lot of research and found Love Beach. After we plowed through everyone in the port asking if we wanted a taxi, ATV, scooter or whatever else we made our way to Fredrickson Street and grabbed the #10 Jitney (bus) for $1.50/pp. It took about 25 mins with stops to get there. The bus drops you off right in front of Nirvana Beach Bar which is how you enter the beach. There were some workers who rented out beach chair at $5 per chair and he then brings them to where ever you want to be. That beach was so pristine and stunning we were so happy to be there. There were tide pools at the shore attached to reefs that were deep enough to snorkel. My daughters had the time of your lives and saw so many different tropical fish and great GoPro footage it was beautiful. Besides us there were about 15 other people at the beach mostly cruisers some locals. There was also a hair braider there named Donna she was super nice and was cheaper than the woman at the port (I checked on my way back). The food at the bar and drinks were decently priced and good. We really enjoyed out time in Nassau without an overpriced excursion. If your on the fence about Nassau really check out Love Beach you won't regret it! Every night on either a sea or port day we would try and take advantage of what the ship had to offer and do as much as we could. Every show on that ship was phenomenal. The ice skating show, El Gaucho, Showgirls, The dance show, all fantastic and flashy and worth checking them all out. The arcade was a bit of a rip off like most arcades are but the kids still enjoyed it. I loved the movies by the pool, the first night at seas no one was out there at it was so relaxing and the breeze was perfect. We did sign our girls up for Ocean Adventure the first day but honestly didn't use it once. There was so much to do as a family we really didn't want or need to be without them. Then just like that we were back in Miami and so sad about it. Our cruise went by so fast. We carried off our own luggage and were off the ship by 8am. We stayed at Hollywood Beach overnight liked it much better than Miami. Then home to our fur babies who missed us very much!! I am making a choice by staying 100% loyal to Royal and already booked our 2nd cruise on the Indy next April. Royal's service, atmosphere, and experience made our first cruise unforgettable and don't know if anything could top what we had. It was a truly incredible time and opened our eyes especially my husbands eyes to the beautiful shared family experience's we can have when we travel. Only 400 day to go lol! Read Less
Sail Date February 2020
We were invited as guests of our son and his wife on this cruise. We have sailed RCI in the past (platinum members) and have always had a good experience. This cruise, aboard the Oasis, was the BEST! We are senior citizens and I was a ... Read More
We were invited as guests of our son and his wife on this cruise. We have sailed RCI in the past (platinum members) and have always had a good experience. This cruise, aboard the Oasis, was the BEST! We are senior citizens and I was a little apprehensive about the size of the ship. It turned out to be all for naught as we never felt crowded or rushed. Even the elevators were readily available (except for disembarkation)! We never waited for anything. The dining was outstanding in all of the venues and our waiter and assistant waiter anticipated our every need. Our 3 young grandchildren (8 months, 3 years, 5 years) were with us and they were always made to feel welcome and cared for by all of the staff. I really think this food was among the best cruise food we have ever experienced. The entertainment was phenomenal. We saw the Ice Show twice and enjoyed it even more the second time. The Aqua show was amazing. Even our little 8 month old grandson was clapping! We thoroughly enjoyed "Cats". We also availed ourselves to other entertainment (hypnotist and marriage game) and loved everything. We loved the changes and improvements made at Labadee. We had a phenomenal day there. It is a little spot of heaven. All of the staff was friendly and kind. One of our grandchildren needed to visit the infirmary for a minor problem. The care she received was excellent. The newly refurbished ship is gorgeous and sparkling clean. My only advice would be to install some child sized sinks for children to more easily keep their hands clean. The ship certainly makes families feel welcome and kid sized facilities would be a real asset. I am still on "Cloud 9" after a perfect week with our family. RCI helped to make it all happen for us and I thank them. It was a great cruise. Read Less
Sail Date February 2020
I enjoyed the role of grandparent to a 4 year old on his (and his parents') first cruise - what's not to like about a week-long sleepover. Connected balcony cabins on deck 10, lots of kids on board and a great kid's club. ... Read More
I enjoyed the role of grandparent to a 4 year old on his (and his parents') first cruise - what's not to like about a week-long sleepover. Connected balcony cabins on deck 10, lots of kids on board and a great kid's club. Many things worked really well, but I did find myself comparing RCI with my favorite Celebrity. Ship - huge, so many amenities. But why do you have to charge for so many things? Cabin - just great. Pleasing colors, comfortable, plenty of storage, nice balcony and bathroom. Dining - Celebrity wins by so much. Why do you have to pay for so many venues? Why isn't the food better? For example, why do you have the same boring breakfast buffet day after day, and repeat it in the Solarium bistro where you could sneak in a healthy "adults only" variety of foods? Entertainment and activities - pretty awesome. Thank you to the Ocean Adventure - great staff, lots for the kids. Good shows and music all over the ship. Service - we had a fabulous room attendant, and good service everywhere. Ports and shore excursions - sailing from NJ in winter doesn't get you much in the way of warm weather. But CocoCay was a perfect day, and the Kennedy Space Center was great. Read Less
Sail Date February 2020
Traveling with my 3 brothers/2 spouses for our annual family trip. Flew in the day before. We had rented a suburban for the 6 of us through Budget. This was a disaster. The Budget line was 50 people deep and when we finally got up ... Read More
Traveling with my 3 brothers/2 spouses for our annual family trip. Flew in the day before. We had rented a suburban for the 6 of us through Budget. This was a disaster. The Budget line was 50 people deep and when we finally got up there, my brother forgot his license. Instead of just letting us add a driver they made us get out of line and call budget to do this and they said they didn't have a suburban for us to rent. We ended up getting a minivan through National but this took us 2 hours to solve and budget was NO HELP. We stayed at a 3 bedroom townhouse at Cape Crossing Marina. Very nice place about 5 miles the port. It was clean and ended up being cheaper than getting 3 hotel rooms. Very much recommend. The cruise itself was a reschedule from September 1st cruise that was canceled due to Dorian. Not sure if I'll ever cruise in February again. Maybe it was just one of those weeks, but it was windy and chilly on most of the days and definitely not warm enough to get into the water. Due to the weather, the aqua shows were canceled several times. I understand that safety comes first, but maybe they can have a plan B show to do. Yes I want to see the high dive, but I would have been satisfied with a scaled down show that they could have done. Another issue I had was that there was a private group on board that took over many of the venues. This caused a complete cancelation of I SKATE ice show. Which by all accounts was a better show than 1887 show I was looking forward to seeing. REALLY DISAPPOINTED! One other minor complaint was that our room steward never introduced himself, never asked if we needed anything. I found that odd since every other cruise I've been on that was never an issue. I also never really saw the cruise director much other than coming out after shows. I actually saw the captain more than the cruise director. FOOD. it was definitely hit or miss but it was edible. Our dining wait staff was awesome. Cabin. Oceanview balcony, very nice location deck 8 close to elevators Ports. St. Maarten, we went to orient beach and then on to Maho beach. It was very windy and sprinkled a bit. This is the best shopping port. San Juan. We did a private tour of san Juan and it was nice. Coco Cay. I really like RC's private island. It has all you need just steps from the ship. The weather was ok. VERY WINDY and the water was cold, but enjoyed the views and soaked up too much sun. Shopping was not good. Everything overpriced. $10 for a magnet. Braiding lady wanted $40 when I asked for a French braid. The food that was offered on the island was outstanding! Overall it was a good trip. Loved spending time with my family which is #1 priority. Also to note the embarkation/disembarkation was Awesome. Walked right on and walked right off. Port Canaveral was very easy. Read Less
Sail Date February 2020
I previously took a 6-day Royal Caribbean cruise on Freedom of the Seas and loved it. Tremendous service! Housekeeping was attentive, and gave us lots of advice on getting around the ship and ports. They removed the barrier between two ... Read More
I previously took a 6-day Royal Caribbean cruise on Freedom of the Seas and loved it. Tremendous service! Housekeeping was attentive, and gave us lots of advice on getting around the ship and ports. They removed the barrier between two ocean balcony rooms, so friends could share that space. My Time Dining was flexible, we didn't need to book dinner or entertainment in advance of the trip. On Harmony, we had to pre-book every dinner and show, and even then, got bad timeslots. In spite of this, My Time Dining was a disaster the first couple of nights. Throngs of upset customers crowded the third deck, asking for more reasonable times. Even more waited for hours to be seated. Housekeeping was minimally adequate; we had to ask multiple times for toilet paper, tissues, soap & blankets. We asked Guest Services at least three times to remove the barrier between our balcony patios, and no one ever helped. We did eventually have a great time with our My Time Dining team. Yay for Antra and Imad on table 300! Love those guys. That said, we'll stick with Freedom of the Seas, or try another cruise line for the next trip. Read Less
Sail Date February 2020
We chose this cruise to experience sailing on an Oasis class ship and to compare Royal Caribbean to other cruise lines we have sailed. This ship and crew far exceeded our expectations and provided us with a wonderful cruise. We found the ... Read More
We chose this cruise to experience sailing on an Oasis class ship and to compare Royal Caribbean to other cruise lines we have sailed. This ship and crew far exceeded our expectations and provided us with a wonderful cruise. We found the ships crew from the captain on down were all professional and genuinely happy to be on board, something we haven’t always found. The entertainment was outstanding and the Fine Line aqua show is not to be missed! If asked would we recommend sailing with Royal Caribbean on a Oasis class ship based on this last cruise, our response would be definitely yes! You can find anything from music to a quite cup of coffee in Central Park. The rest of the ship has such a wide choice of entertainment and food selections that you can not take it all in with the time you have and we had seven days! Coco Beach Club was a definite plus on our Perfect Day at Coco Cay. Yes it is an up charge but well worth it for the food and setting. We also booked the key and found it to be good value for the cost for the expedited boarding and reserved seating areas for the shows and the internet. Read Less
Sail Date February 2020
One of the worst, most humiliating experiences of my life. Due to a noise complaint I was forced out of my room, forced to answer questions under duress to security, forced to talk to two doctors, and then locked in my room for 30 hours ... Read More
One of the worst, most humiliating experiences of my life. Due to a noise complaint I was forced out of my room, forced to answer questions under duress to security, forced to talk to two doctors, and then locked in my room for 30 hours despite the doctors telling them to let me go, that everything was fine. The ship captain is an egomaniac who made the decision and refused to talk to me. The doctor didn’t understand why they were doing it but wouldn’t get involved. Security was either on a power trip or were complete cowards. Even if none of that had happened, it was still a terrible liner. The rooms were terrible. Paint was scrapped, desk was chipped, heat didn’t work so the room was freezing and the shower water didn’t got hotter then lukewarm. Despite them promising to fix those last two, it never happened. The gym equipment was old and terrible. The free weights were all banged up. Half the treadmills couldn’t go over 7 mph. I did a body composition analysis and the machine was obviously broken as it popped out numbers that were clearly impossible. They still managed to charge $45 for it though. They screwed you with pricing for the wifi, $15 a day and it was the worst WiFi imaginable. It could barely load pictures. They charged an outrageous price for the drink package and all the bars desperately needed updating. All of the guns were broken, and nothing was refrigerated so if you got a drink with ice, it immediately melted, ruining the drink. You could never use the pool or hot tubs as they were always full of children. There needed to be some adult only locations so we could enjoy these amenities. The crew did there best but were clearly overworked and underpaid. It was hard not to tell bad for them, and this alone had me convinced never to book with royal Caribbean again. No one should Read Less
Sail Date February 2020
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click