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2 Helpful Votes
Sail Date: February 2019
The trip was excellent from getting on the ship to disembarking. This company knows how to move a lot of people through dinners, shows, buffets. Staff are professional and courteous beyond belief. They do everything in their power to ... Read More
The trip was excellent from getting on the ship to disembarking. This company knows how to move a lot of people through dinners, shows, buffets. Staff are professional and courteous beyond belief. They do everything in their power to accommodate your wishes. Asked for extra towels and couple wine glasses so my wife and I could have a glass on the balcony, was done in minutes. Cabin attendant was funny and greeted you with a smile or joke every time you saw him. Rooms where immaculate always. The waiters in the dining room where as good as any 5 star restaurant. We brought our 18 and 16 year old sons. The staff were courteous with them whether we where around or not. The food is wonderful with selection for any palate. You always knew exactly what was going on because you receive an itinerary every night for the next day. The tv channel also kept you informed. Lots of shows for every taste. The layout of the ship had places for children, adults who wanted to party by the pool and areas for adults only that wanted a quiet place to relax. This is definitely not as cheap as an all inclusive resort but worth every penny. The only Con we had was the Flowrider. It is fun when the guest get to try it and the viewing area cheers and laughs when you fall. When the "Pros" show up and make it into an Olympic sport it ruins it for everyone. The worst is when the old guys from the diamond club get to walk on anytime they want ahead of you. My sons where laughing at them because they where so embarrassed that they though anyone was impressed. Read Less
1 Helpful Vote
Sail Date: February 2019
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or ... Read More
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or rusted .I don't think they every cleaned any windows on any deck and them taking 2 days to get a chair replacement that my handicapped wife needed only came when I went to Guess Services and made the suggestion "why not take one out of an empty cabin" ,within an hour it arrived .Food it fair ,although I give the crew high marks for their friendliness. I also had another incident in regard to my wife's handicappedness and this is second time with RCL ,another in September on the Oasis which has left a bad taste for me . I finalized a 15 day Panama cruise in December and you bet it is not with RCL. Read Less
1 Helpful Vote
Sail Date: February 2019
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to ... Read More
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to stop in for excursions or just leaving the ship Organized staff and services Cons Not much to do, not enough ship activities Old, old ship. Everyone was saying how outdated the ship and rooms were The coco cat water park was not open yet and we were under the impression it was by all the pics online, very disappointing I will for sure travel Caribbean again but never on the enchantment. Many times during the four day stay I was bored and so were my kids. They had late dinner start times and many times that the adventure oceans kids area wasn’t open. Each day we spent many hours hanging out in our room waiting for something to open or to start. The pool area is old with no slides or much to do so you can only spend so much time there. This wasn’t a win for us. Skip this cruise. Read Less
Sail Date: February 2019
As I tell everyone when writing a review; Don’t let anything you read in this review dissuade you from going. Everyone has individual experiences, likes/dislikes. I can only tell you about mine. One of the things that I pieced ... Read More
As I tell everyone when writing a review; Don’t let anything you read in this review dissuade you from going. Everyone has individual experiences, likes/dislikes. I can only tell you about mine. One of the things that I pieced together, when reading individual reviews, is that people like myself, who’ve been on several cruises with the same company, tend to be more critical than people who’ve been on one or two. I think the Reason for this is that people who’ve been on a lot of cruises remember the way things were before all the changes the company has made over the years all for cost cutting reasons. No, this doesn’t apply to all, but for myself, I’ve been on a few cruises (you can see how many in my signature) and most of them have been on Royal Caribbean. I am a diamond member and Prime member. Thus, I did spend a fair amount of time in the casino. I traveled with my family and I stayed in a Grand Suite. I previously lived in New Hampshire and now live in Florida, so getting to Port Canaveral was a simple 2 hour drive as compared to having to fly and come a day early with hotel stay. I thought the check in process was relatively easy. If you’ve read any of my other reviews, you know that I travel with my dad, who has the same name as I do but we have different middle names. I still can’t understand why Royal Caribbean can’t add a middle initial on your Sea Pass Card. This would be a simple IT fix. But we all know how Royals IT is so maybe that explains it? Thus, the nice ladies checking us in we’re confused as to why 2 people with the same name could be in the same cabin. This would continue on all week when dealing with guest services, Club Royale, Loyalty Ambassador, you get the idea. The one thing that was different from past cruises here was the order of boarding. Now that Royal has added “the key”, the new order of boarding is back to back cruisers, suites/pinnacle, diamond plus, “the key”, diamond, emerald, platinum, and gold. I was a little upset over diamond members being moved down but I boarded with suites so this didn’t affect me but I’ll keep it in the back of my mind for future reference. We ate lunch in Chops and everyone agreed this was a good option over other venues. By the time lunch was over, the rooms had opened up and we could get in. You may have noticed that I skipped over the quality of food in Chops. I don’t review food because of how subjective that becomes. Only to say, that the food quality has gone down and I find the menu options to be the same fleet wide. When going to the room, this was the first cruise I’ve been on where the TV in the cabin wasn’t turned on to the safety message. I thought that was odd. Our muster station was in Sabor on the promenade. There were no TVs to watch any safety messages, you couldn’t hear the announcements from the captain, and we were in the back, so you couldn’t see the life preserver demonstration. So it was a waste of time. Essentially, everyone was holding private conversations and no one was paying attention. On a positive note, you could hear the 7 short blasts followed by the long blast. The night that we left was the Super Bowl. Being from New England, I’m a huge Patriots fan. There were a few other Patriots fans on board but the overwhelming majority were haters. Just a few things about this. I found a lot of questions, pre cruise, on these boards about what Royal does for the big game. There was a huge party held in the Aqua Theater with food, drinks provided. They also passed out towels to cover yourself up because it was rather cool that night. I thought that was a nice touch. So now I’m going to talk a little about our dining experience. Not going to talk about food. So, for me, I like eating in the dining room. Staying in a suite, I have the option of going to Coastal Kitchen and eating there. But I like the dining room experience. And this is one of the areas where when I read people having great experiences with dining, it usually falls between people who’ve been on a few cruises and people who’ve been on a lot. The service was not the best we’ve ever had. I don’t normally complain to anyone but this was one of two times that I had to complain on this cruise. By night 3, I wasn’t happy with the menu options, so I ordered the upcharge filet/lobster. We had early seating (5:30), and literally everyone else in the dining room was done with their meals/ deserts when our food was served to us. Our food came out around 7:20. I spoke with the Head waiter and after that, the service picked up dramatically. Drinks were waiting for us at the table when we arrived and food was served quickly and we were in and out. We did eat dinner at Coastal Kitchen on the second formal night and it was fantastic. I ate lunch at Johnny Rockets and that was great. Also had lunch one day in Windjammer. The service wasn’t good. No one coming around to pick up empty plates. Our room Stewart was fine. He introduced himself on day one and we really didn’t see him again. The only issue we had was, staying in a suite, we get free pressing for our formal wear. We sent our suites our for pressing with instructions to have them back by 4:30 for our early seating. Well they never came. I made several phone calls to guest services and tried calling our steward to be told that he was on brake and couldn’t be disturbed. The clothes came at around 5:20 so we were late for dinner that night. The reason for wanting the clothes back early was because we like to go to the Suite Lounge for cocktails before dinner. That didn’t happen that night. Our stops were Labadee, Falmouth, and Cozumel. In Labadee we rented a cabana at Barefoot Beach. The furnishing in the cabana was torn and needed to be replaced. For the amount of money you are charged for a cabana, And how many people use that destination for Royal, I can’t believe the company would allow that. I also thought the food wasn’t as good as when I was their last time. Although that was 7 years ago. Well the cushions looked like they were that old. We also did a jet ski tour excursion and that was fantastic. I wouldn’t hesitate to do that again. In Falmouth, we just got off the ship and went to the local shops. We did stop and have lunch at Margaritaville. There were so many people there using the free wifi that it was a little overwhelming. It didn’t take too long to figure out that most of the people there were crew members from our ship and the Disney ship in port that day. So that was crazy. And in Cozumel, we did a catamaran excursion that was great. I wouldn’t hesitate to do that again as well. We went snorkeling and then went to a private beach with free chairs, water sports and drinks. A couple of things that went sideways: on this cruise, I achieved my 140 point status but didn’t get my crystal. I had to see the Loyalty Ambassador and had to wait and listen to other complaints. It was really eye opening listening to what other people were complaining about. I got my crystal. The other thing was on the last day, I went to get my free picture for being a diamond member. When I pulled up my pictures, the one I wanted wasn’t there. So they gave me a slip of paper and told me to come back at 9:00pm to get it. Well the picture that was printed out was of my dad which we had already got. So, I had to straighten all of that out and it took over 2 hours to do. Oasis is definitely showing it’s age and is in need of the upcoming Amp. I still will cruise with Royal. I booked my next cruise on the Allure and got a $700 on board credit. Read Less
Sail Date: February 2019
After being on a dismal Carnival cruise we wanted to redeem our cruising experience and go all out. The Oasis of the Seas did not disappoint. We booked through cruisedirect to get some additional OBC and dinner voucher. The embarkation ... Read More
After being on a dismal Carnival cruise we wanted to redeem our cruising experience and go all out. The Oasis of the Seas did not disappoint. We booked through cruisedirect to get some additional OBC and dinner voucher. The embarkation process was a little slow, but the disembarkation was very slow, not sure if either was RCCL fault. The cruise was Western Caribbean and we really enjoyed all the ports. Our least favorite was Cozumel and that might just be because of the age of our kids. We had my family time dining, which started at 5:30 pm. They say the kids are supposed to be all fed and ready for a kid's club pick-up, but they rarely got all their food before 7 pm. I much preferred the Windjammer over the Main Dining for all meals. The WJ was always busy, but never took long to find a place to seat and had much more variety and you didn't have to wait around forever. The 2 Dreamworks parades were a lot of fun. We skipped Cats, but saw all the other main shows with our kids and thought they were all really well done. I tried out the Flowrider and lost a contact out of my eye. Be sure to back backups, something I didn't do. I was able to buy some more contacts in Cozumel at Optica Caribe. We did pretty much every single activity they had, including mini golf, rock climbing, massage, and ice skating. We did not do their zipline, it seemed very short and uninteresting. All the staff and fellow passengers were all super nice and I'd highly recommend the experience. No fault to RCCL, but our whole family ended up getting the flu on the second half of the cruise. When considering a cruise vacation there must be a higher chance of getting sick due to the sheer number of people around you. Read Less
Sail Date: February 2019
This is our second cruise with Royal Caribbean. Both times our family of 14 adults went on the cruise. I was concerned because when I booked this cruise, I went with my travel planners recommendation to get the cheapest booking available ... Read More
This is our second cruise with Royal Caribbean. Both times our family of 14 adults went on the cruise. I was concerned because when I booked this cruise, I went with my travel planners recommendation to get the cheapest booking available by not having an assigned inner cabin. When we were finally assigned a cabin, we were on the 2nd deck below the Karoke bar! I was concerned being on the lowest deck and also the music that may keep me up at night. I was wrong! It was quiet and because we were low and in the middle of the ship, there was hardly any movement. In addition, our stateroom attendant was phenomenal and went out of her way to accommodate us in any way possible. There were so many activities to do on and off the ship at port. We played dodgeball and swam on the ship. We played bingo and enjoyed the casino. We frequented the several bars and enjoyed the diverse music and dancing. We gathered with our family to play cards on several nights and enjoyed some shows and a comedian. Off the ship at port, we snorkeled, enjoyed the beaches,played with monkey's and held a sloth in Honduras. We visited some Mayan Ruins in Belize and went exploring on a scooter in Cozumel. Our Main Dining Attendants were very accommodating for our large crowd every evening. The food was tasty and the atmosphere was enjoyable. Our experience with Royal Caribbean has been so great! I doubt we will ever cruise on another cruise line. Thank you Royal Caribbean! Read Less
Sail Date: February 2019
My wife and I have enjoyed RCCL ships in the past. We decided to break away from our usual Celebrity and Princess cruises because we invited our Son, Daughter In-law, and 8 year old granddaughter to join us this year. In a nutshell we felt ... Read More
My wife and I have enjoyed RCCL ships in the past. We decided to break away from our usual Celebrity and Princess cruises because we invited our Son, Daughter In-law, and 8 year old granddaughter to join us this year. In a nutshell we felt that a cruise with 6700 other guests not to our liking, and will not cruise on this type of ship again. The ship, staff, food, and stateroom were all great. However, the constant need to make reservations to participate in any show or enjoy a nice dinner in the main dining room is a big negative, and interferes with our desire for a relaxing cruise experience! During the days at sea, the windjammer cafe, pool and common areas, were packed with guests, more so that I have ever experienced in my 30+ cruises. Again a big negative for us. Although I would not wish to discourage anyone from sailing on The Harmony, I would caution that we found the prices for most any drink, souvenir, internet, and specialty dining, to be very high! Be careful or you might be shocked to find out you racked up quite a bill by the end of the cruise. Read Less
Sail Date: February 2019
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. ... Read More
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. There is so much to do. Our room was very nice. We had a balcony on deck 10 near the fore elevators. I found the beds to be very comfortable. Muster was on of my least favorite things. It was in the jazz club and way too small for all the people. Only the people who got there very early got seats. Packed in like sardines. Being on the short side I couldn't see the screens and I found the video dumb and too long. Would rather just receive the important information and be dismissed. On to more positive things! Loved all the food. We had the three night dining package. Loved Wonderland! Food was interesting and tasty. My favorite was probably the cones with Wasabi on the bottom followed by crab then avocado and the desserts. Found Jamie's to be meh, nothing special except the desserts which were delicious, tiramisu and warm brownie with ice cream. Really liked 150 Central Park. Especially the bread, brown and crunchy on top with melted butter, truffle oil, and garlic drizzled over. I had booked Izumi ala carte in the cruise planner but they convinced me to purchase the hibachi and I am glad I did. It was the best hibachi I have ever had. The rice was delicious. I got the steak and lobster and they were perfect. The chef was very entertaining as well. We ate dinner in the MDR once and it was very good. One thing that I did notice is that several of the restaurants didn't seem to have enough help. Waiters literally running and service slow at times. Also 2 tops seemed not to be as much of a priority compared to large parties. I ate breakfast at the MDR once and was ignored until the head waiter noticed. Enjoyed breakfast at Mini Bites. Never crowded. Omelets made to order. Nice being able to see the ocean while eating. They have a nice lunch there also. Burgers, chili cheese fries, nachos. Got a breakfast sandwich from Park café and did not like it. Cold with American cheese that wasn't melted. However, loved the roast beef sandwiches later in the day. Enjoyed Mongolian wok at the Windjammer one evening. We did the sushi making class and it was a lot of fun. You make a lot of sushi but you can't take any with you so you have to eat it all there. I traveled with my 23 year old son and his favorite place at night was Dazzles. He loved the band there. He also enjoyed the jazz club. Mini golf was fun. My son did the ultimate abyss. I chickened out. He also enjoyed adult dodge ball. I went to see Grease and enjoyed it. I think my favorite port was St. Martin. I did a tour with Bernard's and had "Mailman" as tour guide. He was very entertaining and knowledgeable. He took us to a gorgeous uncrowded beach. Tour with ship at San Juan was fine. Labadee was nice but the vendors are still very pushy. I really enjoyed the speciality coffees at Cafe Prominade every morning and wish that they had them at more venues as it got pretty crowded. I had purchased the ultimate drink package and found it worked out well with all the coffee drinks and adult beverages. The fresh squeezed OJ was delicious and was $8 without the package. Also was able to try weird drinks and didn't feel that I had to finish them if I didn't like them. Bar service was rather uneven with like half the bartenders knowing how to make a certain cocktail and the other half not knowing what it was. Planters punch and Goombay smash are examples. Also the same drink being different depending on which bar you went to. Bar service slow sometimes. Really liked Central Park. Relaxing in the evening listening to guitar music. I met a lot of great people on board. People were very friendly and interesting to talk to. Most of the crew were very friendly as were all the waiters. I have had better room stewards. She was rather abrupt and didn't seem genuine when trying to be friendly. Room was kept up fine though. I had a great time and would not hesitate to book this cruise again. Read Less
10 Helpful Votes
Sail Date: February 2019
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're ... Read More
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're continually astonished at some reviews out there...you probably know what I getting at. This doesn't mean there aren't areas that can be improved, and I'll certainly mention those, but big picture: If you're looking for a review that just slams whatever cruise line we recently traveled, skip this one and you won't be sadly disappointed. Embarkation: Arrived at terminal at 10am, proceeded thru security, and boarded (Diamond) at 1045am. Relatively painless, and well organized. Overall: Quite an amazing ship. 14 of us in our group. - Room: Ocean balcony. Spacious, w/ plenty of storage. Cabin steward was excellent, providing twice-daily room service, ice and 1 bathrobe. He did an outstanding job. - Entertainment: Water shows (fine-line and heist) were well done, as were both of the ice-skating shows(1887 and Iskate). Headliner (impersonator) was excellent/provided tons of laughs. Not a big fan of Columbus, but the talent was incredible just the same. Music throughout the ship was great, particularly the piano dude in the Schooner bar (nightly from 1045pm-1245am). Dance parties on promenade were well done. - Labadee: Nice beach day. Bbq lunch as well done as can be expected for the number of people to serve and the logistics involved to get it there. If it's not up to standard, there's plenty of food avail when you get back on board. - Dining: Ate in the Main Dining Room each day for breakfast, lunch (when at sea) and dinner. Was pleasantly surprised that all 14 of us were accommodated at one table for dinner (expected 2 table near each other). Food was great (hot/cold, fresh, plentiful and tasty). Not sure about those that complain about the food....had one appetizer I didn't care for, and certainly didn't have anything to do w/ the quality of the food. Service was impeccable, friendly and timely. Average breakfast time: 1hr (leisurely hour). Avg dinner: 1hr 30min. (Requested one evening to be out of there in an hour due to schedule show, and they more than accommodated our request....incredible). - Superbowl party in Aqua Theatre: Great venue, great turnout, and staff did a nice job filling in the 'dead time'. Only disappointment was 'selling' food (nachos, tacos, etc). Thought that was a bit tacky, but we just chose not to participate (we had 15 or so other food locations to choose from that didn't charge). - Cleanliness: Plenty of wash stations (and encouragement to use them). Constant cleaning/refreshing by the staff in all areas, from the theatre to the fantail, including stairway rails/carpets/tile/pool deck/etc. - Elevators: Probably busy at peak times...we take the stairs, particularly when traversing one or two floors. - Disembarkation: Incredible. Walked off at 0640, and we were in the car on the road by 0710. Overall rating of this cruise on a scale of 1-10 (compared to the other cruises we have taken, with a 5 being average), we would rate this an 8. Not the best ever, but certainly in the top 5. Thanks for reading. Hope this provides some valuable insight, particularly in light of all the negative reviews out there. Again, in my/our opinion, if you aren't enjoying a cruise, cruising might just not be for you. Read Less
Sail Date: February 2019
We chose this cruise because we had gone on this 2 years ago and loved it. All in all it is a wonderful cruise, but this time around we brought more friends and kids. The Kids Club was great for the young ones, but only our two teens (13 ... Read More
We chose this cruise because we had gone on this 2 years ago and loved it. All in all it is a wonderful cruise, but this time around we brought more friends and kids. The Kids Club was great for the young ones, but only our two teens (13 years old) showed up to Teen Club and that is not enough to do anything that is planned for the teens. I did give the manager ideas on how to promote and maybe even update the arcade for the teens, but there really wasn't anything for our kids to do at night. The Teen Club said they could come up, but it is hard to do any activity with just two of them. There were 11 teens on this cruise, but Teen Club was never promoted at poolside to get the kids motivated. I even had to move the barrier so they could play ping pong one evening. The movies played on deck at night were really not kid appropriate and would have liked to have seen something geared to them somewhere on the ship and even have popcorn. The late night snacks were not all desirable and eating hot dogs and pizza every night for snacks got a little old on about day 3. I was a little disappointed by the change in some shore excursions especially the H2O snorkeling in Belize was changed to another company and I was very disappointed. There were too many people, the water was too rough where we were taken in the Reef, and we didn't get to see anything but coral and a couple fish. All in all we had a great time with friends and family and the service is impeccable as always, but the minor details about the teens and shore excursion were my biggest complaints. I will not be going on the Rhapsody again as I feel my kids have outgrown this ship after this vacation. We need something where all family members have something to do at any given time. Read Less
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