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227 Royal Caribbean Europe - Eastern Mediterranean Cruise Reviews

Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid ... Read More
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid aged couples honeymoon trip for us THE GOOD - itinerary ! Couldn’t beat the stops for the 9 night Greek islands. Trip was worth it for the ports and the ports are the #1 thing I booked based off of. ***So overall this boat is worth it because of its itinerary and I don’t know many other boats that had as good of an itinerary!! *** - schooner bar area is really nice. Classy. Where lots of people gather to mingle. Also where chopps is. Safari club. This was the nicest area of the ship IMO - chopps grill : was the nicest one I’ve been to on any RC ships. Intimate enough and very nicely decorated and the service was top-notch. Worth checking out even for one night. Recommend an earlier dinner time so that you can see the sunset because the view and windows are beautiful in chops Grill see if you can get a seat near them. - windjammer - some seating areas are really nicely decorated. - staff: no complaints Re any staff. Our waiter. Assistsnt waiter and steward were all amazing. Mohammed Arteum and Sugi - hot tubs: Although generally pretty full; was still able to get in one and they had several hot tubs which is better than most ships I’ve been on! - “the key”. Before boarding the ship I heard a lot of controversial information on if the key was worth it and my opinion is if you were going to fork out the money for the internet package anyhow then for the few extra dollars per day it’s worth it to get the key! Priority getting off the boat for Santorini was definitely worth it. Santorini was the only port where you really needed it and where they offered The key service. The key embarkation lunch by chops Grill (but not actually hosted in chops Grill) as well as the disembarkation breakfast was really nice. this was the first time I didn’t feel rushed off the boat. - steady boat: I felt the jewel was the most steady of a boat that I have been on not very much movement at all ! He stayed on deck 7 middle/ forward to ship. Inside state room. - weather: whoever said that October is the cold / low season for Greece is totally wrong! This was *the best* time of year to go!!! it was actually very comfortable in the mid to high 20s for touring and beaching. I would not want to do Greece in high season July or August with the hot weather and the double size crowds!! it was busy enough in October!!! - main dining room menu: no complaints here there was always lots of variety as well as some popular nightly favourites !! the spaghetti Bolognese. steak. Beef Short rib. cream of mushroom soup and the apple pie with ice cream where some of our favourites on-board. Once again the waiters were fantastic and always had what they knew we wanted in terms of drinks ready to go THE NOT SO GREAT - the entertainment was overall lame for my personal taste. Probably the most boring ship I’ve been on in terms of entertainment. (but that could be because it’s a European cruise with an older crowd?). Didn’t have the quality broadway style shows I personally prefer. I walked out of 3 shows after a few numbers Read Less
Sail Date October 2019
We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my ... Read More
We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my husband tried to open it the first time. The table on the balcony was old, had stains and was unsteady. The housekeeping was BAD! The first day we found a broken toenail on the carpet. The base of the table in our stateroom was never dusted and the dust was quite thick, same goes for the TV set. The toilet was never really cleaned properly as you could see the obvious. The housekeeper didn't converse much except toward the last couple of days near 'tipping time' All other services were good and entertainment was okay. The shore excursions were good except for the one on the Amalfi coast. The tour guide there 'M'; did not give us much information or instruction when getting off of the bus for Sorrento. She just dumped us at a site and said to meet her back in 30 minutes. There was a store there where they sold Limoncello products and we learned later that was the factory, so did not buy anything. When I asked her at the end of the tour why we didn't go to the factory she said that was the shop in Sorrento. She did not make many stops to take pictures along he way, so we feel we will need to do this again. Read Less
Sail Date October 2019
We choose this cruise because the dates coincided with when we needed to be in florence for a wedding. The cruise ended on a sunday and the wedding was the following Wednesday so it was an easy way to kill 2 birds with one stone. We felt ... Read More
We choose this cruise because the dates coincided with when we needed to be in florence for a wedding. The cruise ended on a sunday and the wedding was the following Wednesday so it was an easy way to kill 2 birds with one stone. We felt it would be a Cliff note version of Italy with the cruise and then go to Florence for the wedding and more time to explore the Tuscan region. The service on the ship was good...both housekeeping and our waiters in the dining room were very good. However...i did not like that at the majority of the cruise, staff was always trying to upsell us to their other restaurants...a murder mystery tour etc. And I believe the food was much better with our last Royal Caribbean cruise...probably 10-12 years ago. The dining room food was just ok..) We booked one ship excursion to Monte carlo and the tour lady was very informative. However...one 4 some of the bus was late getting back to the bus (even after the tour guide preached and preached to be on time.). The tour lady kept waiting for them until finally one of our group asked her to quit penalizing the rest of us and to move on. which she reluctantly did. that was the only ship excursion we booked...the rest we booked through a private tour excursion company...way better for the price. Read Less
Sail Date September 2019
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was ... Read More
With high hopes we boarded another Royal Caribbean cruise (this time from Rome), and as with other RC cruises, we were left wanting for more and better - although there were a few bright spots that deserve mention. We knew this ship was aging and had some low level reports around sanitary food handling and conditions, but we were still hopeful. However, the food quality was among our biggest complaints. Although the buffet for breakfast and lunch had a few bright spots, most of the hot food was lukewarm at best with little taste, and the cold food was not really cold. In the Tides main dining room service was spotty at best and food was mostly mediocre or not very good. Typically when ordering a glass of wine it took 5-8 minutes to get someone to take your order, and then you were lucky if you got the right order within another 5-10 minutes. There was one time the steward brought me a glass of chardonnay three times (within one hour) when I did not order a chardonnay. On a positive note, the meal in the Chops Grill (specialty dining spot) was pretty good. I say pretty good because my rib eye steak was thin and tough, while my wife's filet was very good. Even there the service was slow. One of the other specialty restaurants Giovanni's was pretty good, but again service was at a snail's crawl. The osso buco meal was very good though and all other food was pretty good. But it is a sad day when you have to pay extra to get a good meal on a ship, and this was a perfect example of that kind of situation. Around the pools there are signs posted about not leaving a chair for extended period, but almost every chair there was empty except for towels that reserved them. And there were a few kids in the 16 and older pool area for adults. Most of the service crew, including bartenders, maids, etc. were friendly and provided good service and were pleasant to be around. However, the people at Guest Services desk were obviously stressed and sometimes provided short, terse information that might or might not answer your question or concern. regarding shore excursions, we visited three locations (a forth was not completed due to high wind). The two we did through the ship were Very, VERY crowded, making for a less than stellar experience. For example, the day this ship chose to visit Santorini there were five other large cruise ships in the harbor. So an island with a total population of 15,000 had to deal with 12,000 - 15,000 cruisers on this day - something it is not set up to do - and not sure why RC chose that date to visit. At disembarkation the people that left the ship early were treated to blaring music in the main lounge area where they were waiting. When asking the attendants to lower the volume they just smiled. So overall, an average cruise on an average ship, with slightly below average food, good accommodations and average value for the money. We will go with newer ships with better food and value in the future. Read Less
Sail Date September 2019
We chose this cruise as it was going to the islands we wanted to see. The embankment was a breeze. We were on the ship within 15 minutes of arriving. The ship was in very good shape and very clean. We had a balcony cabin and was very nice. ... Read More
We chose this cruise as it was going to the islands we wanted to see. The embankment was a breeze. We were on the ship within 15 minutes of arriving. The ship was in very good shape and very clean. We had a balcony cabin and was very nice. Comfortable bed and plenty of storage. The bathroom had a shower door which was nice and a medicine cabinet to store toiletries. I do not understand the complaints I read about the ship before we sailed. The food was very good in the Winjammer cafe. We had my time dining and the food and service were both good. Probably some of the best food we’ve had on a cruise and we have been on many. The one thing serverly lacking was the entertainment. The pool pretty much had nothing not even any music. The only day was the last day a sea day they had band and a few things going on. At night they have the shows which we don’t enjoy and that was it. No comedian. We went to the Skooner bar and listened to the singer, Michael and he was very good. The ports were good but very crowded. We loved Santorini and Athens. We were not able to tender to Mykonos so we missed that port which was a big disappointment. All in all we had a good time except not much to do at night and the pool activities were lacking. Read Less
Sail Date September 2019
Went on a family vacation August 2019 on jewel of the seas with Royal Caribbean. Spent 3 days in Rome, Italy before the cruise and to be honest that was my favourite part of our holiday. I would rate overall experience on the ship 3/5. ... Read More
Went on a family vacation August 2019 on jewel of the seas with Royal Caribbean. Spent 3 days in Rome, Italy before the cruise and to be honest that was my favourite part of our holiday. I would rate overall experience on the ship 3/5. Here are some of the pros and cons: Pros: •exceptionally friendly staff (especially during dining experiences, they always knew our names and usual orders) •food was delicious and plentiful •cabins were spacious and had a good layout •there were always activities going on throughout the day/evening (I highly recommend going the safari club for nightly karaoke) •staff was very welcoming and accommodating (especially our stateroom attendant) •there are lots of bars so it’s never a long wait for a drink •there are many seating areas throughout the ship so there’s always a place to sit •it was smooth and easy getting on/off the boat at the ports •beds/sheets were very comfortable •lots of elevators that are quick and efficient •the fitness center was exceptional. they have everything you need and there is lots of space. •tons of activities for kids as they have a “kids club” Cons •lots of wear and tear throughout the boat (very disappointing) •the solarium (adults only pool) closed very early at 845pm every night •the rooms and shared areas could have been cleaner as I did not find them overly clean •the main pool was closed in the day several times due to children contaminating it with bodily fluids •lots of games in the arcade were out of order or broken •windjammer cafe (the buffet) had limited seating lots of the days •some of the hallways had a old/unpleasant smell •rock climbing wall was only open for a few hours a day which was disappointing Overall I had a nice time on Jewel of the Seas, but would I choose this cruise again? No. Definitely needs some refurbishing and maintenance in the near future. I was very impressed with the staff and service aboard though. Great for families and children as there are many activities targeted towards a younger age. Read Less
Sail Date August 2019
About us- cruise is our choice when traveling. Love to be on the sea and visit different destinations daily! We have been on 20+cruises. We like aft balconies, good food and wine. We do not really frequent shows. First and foremost ... Read More
About us- cruise is our choice when traveling. Love to be on the sea and visit different destinations daily! We have been on 20+cruises. We like aft balconies, good food and wine. We do not really frequent shows. First and foremost we had a wonderful trip- these are some details pros and cons. I read alot of reviews when i am planning a trip and i hope my details help you. We chose this trip because of the itinerary- how can you beat Rome and the Greek Islands. This was also our 35th wedding anniversary. We are platinum status on RCL. We flew TAP airline- love them used them 2 years ago to Barcelona as well !!! Car service to and from airport to hotel- Italy Private Excusions- prompt, polite- great job- they were recommend from Rome in Limo as they were already booked Pre and post hotel- Hotel Barocco -love this boutique hotel. Great service, lovely room, the best breakfast and sweet cappuccino. I could not wait to get back there post cruise for coffee. Upgraded our room and left beautiful wine and fruit. We were leaving at 3:30 am to come home and they offered a box breakfast to go- so sweet and great location. Ship- Ship is small, which is fine if you are not looking for all the bells and whistles of the larger ships. We had no issue with the size. Pool area- solarium pool had children in it. Staff- all super friendly working hard- great job Food- No please do not misunderstand- we did not go hungry. But the food in the dining room has declined. I requested a garden salad in the dining room and was told that Cesar salad was the only choice. Fish was over cooked and dry. Meats were over salted and tough. The hours of the dining room would change depending on port leaving long lines even for folks who had reservations- just not customer friendly. Bread and croutons were stale. Specialty dining was a step better- but not much. Scallop potatoes dry and over cooked- nothing seemed fresh. We went to both Chops and Giovanni's- Giovanni is lovely- i really wanted to like it but the food was so salty. The pasta was gummy. Deserts were mushy and tasteless. Windjammer was decent- liked the grab and go egg sandwiches on port days and the choices were plentiful. Sushi Class- What a great event! i had read a review of this before we left and decided to do it. 35.00 per person - but you get huge amounts of delicious sushi. This was not a demo you actually make the sushi and feel like you can do at home for family and friends. If you like sushi this is really fun. Bar service- we did have drink package- purchased on a special and found we probably lost money on it but enjoyed the freedom of not thinking about it. Bar service was good, drinks were good and the bartenders friendly and made suggestions to try new drinks. We particularly enjoyed the bartenders at Schooner bar after dinner. Vintages the wine bar was my favorite where Angeline the sommelier there was a delight to talk to about wine and travel. Ports- Santorini- Book the shore excursion Oia on your own!!!! I never book ship excursions but this gets you off the ship and to Santorini efficiently. Santorini is not easy to get in and out of. We used our SBC to buy it. We went to Oia and i got my photos (bucket list). We then went to Santos winery and did huge wine tasting with incredible views. left around 7:30 pm short line to the tram. I didn't even see donkeys. It is hot bring a hat! Mykonos- St James Beach Club-until 1:00 pm then back to town and walked around saw the windmills and had a late lunch right there overlooking the water. - Kazarma had wine and sandwiches and just relaxed. Very nice day. Athens- we hired Georges Taxi for the day- did this ahead of time and well worth 220 E for both for the day - we saw EVERYTHING. Ask for Kostas as your driver he is the best! He gave us so much information in the air conditioned car that we knew what we were looking at while out in hot sun. We saw Acropolis, changing of the guard, ancient agora, Olympic stadium, wonderful authentic lunch at a taverna, In the afternoon we visited the national museum- I asked Kostas for sweets and he brought us to a bakery with amazing baklava. Just a fantastic day- he wa the best. Katakolon- charming fishing village- walked around and shopped a little. Pre cruise- did a food tour with Rome Food Tours- wonderful guide, lots of walking and a nice selection of food. Post cruise- back to hotel Barocco and then toured the forum and coliseum. Feel free to ask me questions. Read Less
Sail Date August 2019
We chose this ship because we sailed on it in 2013 and were very happy with it except for the food but that was fine. When we saw the condition the ship was in and our cabin, we just couldn't believe it. It was tired, run down, ... Read More
We chose this ship because we sailed on it in 2013 and were very happy with it except for the food but that was fine. When we saw the condition the ship was in and our cabin, we just couldn't believe it. It was tired, run down, dirty and very unattractive. RC removed some of the public areas and added cabins; therefore, the ship was overcrowded and understaffed. We met people who were showering with their shoes on because they were afraid of contracting some disease. Unbelievable. We don't understand what RC is trying to achieve by offering this type of cruising experience but we will never be cruising on these ships again. They do however a great job on their Oasis class ships. we liked the itinerary in the Greek islands and some of their excursions. Guest Relations was always very busy because hundreds of guests were complaining about something because practically nothing was right. Our Stateroom Attendant was amazing but most of the staff didn't really care. I guess the example comes from the top. The one responsible for the Excursions was extremely rude and didn't care about the passenger's satisfaction with a particular excursion. Some of the staff did the best they could with the resources they had. Royal Caribbean's senior management is lacking leadership and consideration for their passengers and personnel. We will never cruise on their small ships again and never suggest it to any of our friends or acquaintances. Read Less
Sail Date August 2019
After our first cruise on Symphony of the Seas we were worried a smaller ship would disappoint us. It didnt. We really didn't miss anything and thought the Jewel was lovely. The staff however is horrible in comparison. We only saw our ... Read More
After our first cruise on Symphony of the Seas we were worried a smaller ship would disappoint us. It didnt. We really didn't miss anything and thought the Jewel was lovely. The staff however is horrible in comparison. We only saw our cabin steward a couple of times. He was not interested nor did he remember our names. When we fist arrived the toilet seat was not clean, lipstick on towels and hairs in the bathroom sink. Not a great start of our Cruise. Overall we thought the staff was not very enthusiastic or happy. Didn't seem to care if food items in Windjammer were out and needed replacing. Dirty plates could stack up and be there for the duration of the meals. There were or course exceptions but overall staff seemed tired and not interested. Entertainment in the theater was low quality one of the guys couldn't sing at all. If this had been our first cruise we would have never gone again. Read Less
Sail Date August 2019
This was our 8th cruise on Royal Caribbean and as Diamond members we are really familiar with the way these ships work, both from the mahussive Oasis to the dinky Grandeur and Vision. What's always made the experience for us though ... Read More
This was our 8th cruise on Royal Caribbean and as Diamond members we are really familiar with the way these ships work, both from the mahussive Oasis to the dinky Grandeur and Vision. What's always made the experience for us though has been the service for guests staying in suites - it's the reason we prefer RCL. However Vision was frankly disappointing. There is a generally relaxed feel to the service, which is great sometimes but when you need something fixing or staff to go the extra mile, this relaxed attitude really grates. Getting a sunbed on deck on a sea day is impossible due to people reserving the beds and staff doing nothing to enforce the 30 min rule; getting waiter service on deck unless you are literally sat in front of the bar was impossible; navigating the many roped off areas in Windjammers became tiresome. Jorge in the concierge lounge was friendly enough, and Jay the waiter was very entertaining, but unless you were staying in the Royal Suite (who we saw got amazing service), us lowly Owners Suite guests had to pretty much ask for everything and were disappointed most of the time. I wont go into the details, but when you are used to the legendary concierge service of Rahul (previous Freedom & Grandeur cruises), Vision wasn't anywhere near the same standard. In the end we tried the Diamond Lounge and whilst a little cramped, the service was much better. We've never removed all the gratuities before, but we did for this cruise as right across the ship the service was lacklustre, apart from our suite attendant who was amazing and we tipped in cash. Fair play to RCL though, my feedback was taken pretty seriously and they called me to discuss it so fingers crossed things improve. Lovely ship, great cruise, average service (at best). Read Less
Sail Date July 2019
I was traveling with family members who had never cruised before. We wanted to experience Europe and this itinerary seemed like a good start. A cabin was available that had two bathrooms and would comfortably fit all 4 of us, two adults ... Read More
I was traveling with family members who had never cruised before. We wanted to experience Europe and this itinerary seemed like a good start. A cabin was available that had two bathrooms and would comfortably fit all 4 of us, two adults and two teenage girls. The cabin number was 8000. This cabin is unique to just a few ships for Royal Caribbean. There wasn't much information on this. It's called an Ocean View no Balcony and is now considered a full suite, with access to the concierge lounge, breakfast in Chops and some other suite perks. The cabin is located next to the bridge and below the Windjammer buffet. I was worried about noise being an issue, but that was never the case. The room was spacious and comfortable, but the décor was definitely dated. The concierge lounge offered a continental breakfast, afternoon snacks, and evening happy hour. The lounge was a nice quiet area to gather before heading to dinner. The concierge Alan was wonderful. He arranged tours for the bridge, galley and theater. He quickly seemed to learn all the guests names and was ready to help solve any issues we might have. I can not say enough good things about him. He is the best concierge I've ever encountered on a cruise. The cruise started in Venice so we arrived a couple of days early and got a lovely apartment through Airbnb in Cannareggio. We used the water bus and the people mover to get to the terminal. The people mover station was absolutely chaos on embarkation day as several ships were departing that day. The first stop was Split. It's a lovely seaside town and it was a fairly easy walk from the ship. Lots of GOT merchandise for sale as part of the series was filmed here. We were told that although Croatia doesn't use the Euro it would be accepted in Split, we found this to not be the case and had to change some currency. Our second stop was Athens. I had arranged a private tour through PK tours and was extremely happy with the driver and the private guide for the Acropolis, they were both wonderful and I would highly recommend this company. The last stop was Katakolon. After visiting Athens and planning on going to Rome for 3 days after the cruise, we decided not to venture to Olympia, which is 30 minutes from the port. We chose to just walk around the small town. This stop seemed like a wasted port day on such a short 6-night itinerary. Other passengers we spoke with seemed to feel the same way. We purchased the 3 speciality dinner plan and tried all three restaurants. Izumi was a big hit with our family. Chops was so-so. Nothing special about it. We were all very disappointed in Giovannis. The food was so bland and the cioppino was served luke warm and the restaurant itself was just not kept very clean. Two of us participated in the Chef's Table. Next time I would save my money and pass on this. It's a wine paired dinner, but they used very low end wines to pair with the courses. I was pleasantly surprised however by the quality of the food and the service in the main dining room on the two nights that we ate there. We purchased the internet package for 4 devices and had horrible issues even trying to connect. There was a spot near the door in our cabin that we could sometimes get service, otherwise we roamed around the ship looking for a spot with a decent signal. It made communicating with loved ones back home very difficult. We tried getting this issue resolved a couple of times, but finally gave up. This was absolutely a waste of money to purchase this service. We only went to one of the evening shows, which was a magician. He was pretty good. We engaged with several friendly staff members in the Schooner Bar and the activity staff were quite friendly as well. After the cruise ended we had booked the train to Rome, I was concerned about walking to the train station with baggage, so we got a taxi from the pier and went to Mestre station instead and boarded our train there. Overall, the new cruisers were content with their trip. I would give this cruise a rating of 3.5. Read Less
Sail Date July 2019
Port calls to Santorini, Mykonos, Athens, and Katakolon await you! Travelers will discover each island differs in its beauty, shopping, food, and activities. Recommend to reserve on board excursions especially in the area of ... Read More
Port calls to Santorini, Mykonos, Athens, and Katakolon await you! Travelers will discover each island differs in its beauty, shopping, food, and activities. Recommend to reserve on board excursions especially in the area of transportation in order to fully enjoy each island. Port call for Rome requires the traveler to consider arriving a couple days prior to embarkation or staying after disembarkation in order to visit some of the amazing historical sites of Rome. Metro is your cheapest means of transportation in Rome. While the port calls for this sailing are truly amazing, the cruise itself is lame. The ship and cabins are clean and comfortable, but lacks its shine in décor. The ship offers a couple specialty restaurants coupled with cafes, the Windjammer, and the main dinning as it is with other ships from Royal Caribbean. While passengers will find the dinning service satisfactory, they will quickly discover that the entertainment and activities are unsatisfactory. The performance shows were average as they lacked vitality. The night clubs and other like events were short lived as they lacked participants and closed early. There are two cruising days that provided passengers with some day time activities, but most preferred to stay by the poolside and hot tubs. While each of the three pools offered space, the entertainment for the two adult pools were few and far between. Pre-arranged transportation from and to the airport is a must! While our family and friends experienced a smooth embarkation with pre-arranged transportation, the disembarkation and transportation to the airport were disorganized as Royal Caribbean staff redirected passengers incorrectly and elevators on the ship were jammed packed with anxious travelers needing to catch early flights. Overall, this sailing while on board was a disappointment compared to other ships and sailings of Royal Caribbean. The most amazing experiences took place at each port of call. Santorini, my favorite, one must dine while overlooking the Aegean Sea! Read Less
Sail Date July 2019
First, let me preface this by saying we enjoyed the cruise amid the hiccups. The ports on this cruise were awesome. I always select a room with another room above and below. And I did that when I booked this cruise on another RCI ... Read More
First, let me preface this by saying we enjoyed the cruise amid the hiccups. The ports on this cruise were awesome. I always select a room with another room above and below. And I did that when I booked this cruise on another RCI cruise through Future Cruises. The RCI team member assured me that this was the case for room 3577. However the deck chart is incorrect for this ship and above our room is a bar on the fourth floor and not another room as the chart shows. When anybody moves getting on and off of a chair around the bar we hear the chair scoot across the tile floor and people walking basically from noon until 0100 or 0200 in the morning. I complained at customer service and was told they had no available rooms. So I complained to the Concierge who took copious notes and seamed concern. After finally finding the Loyalty Ambassador at her desk she coordinated with Customer Service and gave us another room (3449). But when I went to get the key I was told that they had already given it to someone else due to bedbugs in their previous room. So because the ship is full I had to wait another day until a couple left due to an emergency and then we were given that room (4549). However when I went to look at the room it was below the casino. We dealt with a Customer Service Supervisor, who was extremely rude. She had an attitude of she really did not care. During my contact with her she stated that she couldn’t give me an upgrade as though that is what she indicated I wanted. I didn’t ask for an upgrade and wanted nothing less than the same category room without the noise! However after finally talking to the Loyalty Ambassador again we were given the key to that room (4549) after her insistence and was allowed to sleep in it that night. However, we could hear the slot machines and people walking and after a couple hours we went back to 3577. Notwithstanding, that besides the noise the room was dirty and there were blood stains on the cabinet in the bathroom. Subsequently, that room was not acceptable. I tried to tell Samantha the night before about the possible noise being under the casino and her attitude was “take it or leave it”. So I talked to the Loyalty Ambassador the next day and we were given another room (3034) to look at and when I looked at it on the chart it was next to a room that was determined to have five people including small children. So that room was not accepted due to possible noise. Finally we decided to just bear with the noise that we are dealing with from the bar and stay in room 3577. It has been a real challenge to get a good nights rest. During the day you cannot stay in the room and read or nap as people are still utilizing the bar and setting in the chairs and moving them. We wore ear plugs and took a sleeping pill which were a little help. I recommended that maintenance put felt pads on the bottoms of the chair legs to mitigate the noise. However that was never done. So unfortunately no good nightrest. During our episode with the noise above our room we felt the only person that really cared about our situation was the Concierge. The Concierge and his staff did an excellent job each night. Just a note that it took two days to finally find the Loyalty Ambassador at her desk during her published hours. We followed some people at her desk one night that were complaining to the Loyalty Ambassador about her not being at her desk during published hours. She had all kinds of excuses instead of understanding the wait for her. Although the Loyalty Ambassador has been nice it appears that she is a novice in her job. For example, as a Diamond Plus we get certain amenities and she did not realize that both my wife and I both get the amenities as Diamond Plus. I had to remind her several times as she kept forgetting. Also, we were given notice for our luncheon with an officer and on the luncheon announcement she gave us and the other party it had the wrong location. We had to determine on our own the correct location. We feel this was the worst Customer Service on any Royal Caribbean cruise we have ever been on. Their attitude and misinformation, not abiding by normal protocol for seeing customers and the Supervisors attitude was uncalled for. On one occasion I was first in line and had to wait more than 10 minutes while they dealt with other customers. That is okay. However, when it was my turn the Spanish-speaking employee allowed a Spanish-speaking person to walk up while I’m standing in front of her and she dealt with that person before she dealt with me. All because he did not speak English. There was no reason that he could not wait in line like the rest of us. However, on other occasions she was always positive and corrected other employees who gave us incorrect transportation information at one port. A major issue is WiFi. The WiFi is extremely slow and keeps dropping you off the net. The IT made some switch adjustments on our devices but it did not help. I purchased WiFi for two devices prior to boarding. Because I purchased WiFi for two devices and I logged in once I came on board I no longer have the ability to utilize the two free days that are allotted to me as a Diamond Plus member. My wife has and can use the two free days that she has as a Diamond Plus member. However, it is not right that because I purchased a WiFi package I no longer have the ability to utilize something that is part of my Diamond Plus package that I earned. RCI is negligent in taking a service that rightfully belongs to me. However, towards the end of the cruise the IT made a plan that allowed me to use one of my allotted days, notwithstanding that I wanted it earlier in the cruise. But I do appreciate them going the extra mile to give us a work around resolution for ONE day, but I still got cheated out of one day. RCI needs to fix the software. A Diamond Plus member gets upgraded bathroom amenities for members with 340 or more cruise points. We have well over 340 points and not once during this cruise did we get this benefit. RCI members that went the extra mile to make our cruise enjoyable were our servers, a Chef who passed on some wonderful tips to my wife, and Manager Guest Services and Manager House Keeping for their concern after them asking about our room situation during our lunch with an Officer. The food was excellent in the MDR. As always we enjoyed the entertainment. We were amazed that we were considered the Top Cruisers on this ship and recognized by the Captain. It was an honor as a Diamond Plus! Read Less
Sail Date July 2019
Been on 2 previous cruises around the Med with Royal Caribbean,Brilliance of the Seas and Independence of the Seas in the last 3 years.Compared to the other the Rhapsody is a tired ship that was built in 1997 and it shows. The facilities ... Read More
Been on 2 previous cruises around the Med with Royal Caribbean,Brilliance of the Seas and Independence of the Seas in the last 3 years.Compared to the other the Rhapsody is a tired ship that was built in 1997 and it shows. The facilities are also lacking as there is no British type pub, every few outdoor activities even if its only crazy golf. The food was ok although the Chops Grill at additional cost was disappointing. Previously we have had paella and bbqs at poolside, not on this ship.Even the snacks like pies and crisps are no longer available. The entertainment in the theatre was poor with no proper shows,we spent every night in the karaoke bar which pretty much sums it up. The cruise director was excellent hosting the belly flop and mr and mrs competition. The best places we visited was Kotor and Katakolan but Santorini is a hell hole with the logistics of getting from Fira to the tenders with either 2 hour queues with no shade for the cable car or dodging the mules whilst descending 580 slippy steps. We set sail from Venice and I would recommend an overnight stay as we did to truly enjoy this beautiful city. The transfer by speed boat rather than water bus is also a great experience. This cruise will be the last one we will be going on as the cost of the cruise goes up every year and not at inflation rate and the same things mentioned earlier are disappearing. The Brilliance back in 2016 was great with entertainment including Darren Day and all the food parties,pub,snacks and outdoor activities which were sadly lacking on the Rhapsody. We also sailed to Ville France Sur Mur for Nice or Monoco on that cruise and have since been back for a week as it is beautiful and cheap compared to the cruise.The Independence sailed from Southampton which is effectively 4 additional days at sea which we weren't keen on but a modern big ship, Read Less
Sail Date June 2019
We chose this cruise to visit Dubrovnik as we had been denied the chance on a previous cruise due to very bad weather. We encountered a delay at Heathrow due to the baggage handling system breaking down but the flight to Venice was ok. We ... Read More
We chose this cruise to visit Dubrovnik as we had been denied the chance on a previous cruise due to very bad weather. We encountered a delay at Heathrow due to the baggage handling system breaking down but the flight to Venice was ok. We had a private transfer arranged to the ship but they were not there to greet us instead after some running around we were amalgamated with two other groups and taken to the ship. Check in was slow considering we had completed all the forms on line before leaving having to repeat the documents seem very inefficient. Our balcony cabin was ready and plenty big enough for the three of us, the decor was tired but clean. Muster was different in that we went out on deck under the lifeboats without life jackets and assembled in groups, the staff having checked everybody was there did the demonstrations. We chose my time dining and this work out well for us, the food and service in the main dinning room was good and we stuck to this for the whole cruise. One of my cruise pleasures is to be waited on at breakfast and have polite conversation, unfortunately this was denied by the buffet style in the main dining room which was poor compared to the windjammer self service offering. No in cabin kettles so coffee either from noisy pool side , busy cafe or a speciality in a paper cup with nowhere to sit. The shows in the evening were reasonable and varied. The weather was excellent and the ports we visited interesting but the over casualness of cruise and lack of basic dress sense detracted. Read Less
Sail Date June 2019
We chose this cruise more for the itinerary than for the ship itself and based solely on the itinerary we had a great time. If this was a review just of the cruise ship I'd say it was below average for what we've had in the ... Read More
We chose this cruise more for the itinerary than for the ship itself and based solely on the itinerary we had a great time. If this was a review just of the cruise ship I'd say it was below average for what we've had in the past. I'm putting this recap out there mostly to help others with ideas for the ports of call and less for the ship itself. We left out of Venice on Saturday, June 8th, but were delayed leaving by several hours because of protesters in the water protesting all the cruise ships and tourists. (The previous Monday a cruise ship from a different cruise line hit a ferry and the dock in Venice causing multiple injuries so the local populace was upset about all the tourism) Because of our late departure the captain told us we would not be able to make our stop in Kotor, Montenegro. That was a real disappointment as we had read how beautiful that was. So, instead of that first stop Sunday became a day at sea. On Monday we made our first stop on the island of Corfu. it was a beautiful and green island. We chose to walk from the pier into the old part of town. I took us about 30 minutes walking to make it all the way into town where there we visited the old fortress and climbed all the way to the top of the lighthouse. The climb up was a bit steep, especially on the smooth stones so be careful going up and down. Entrance fee was around 6 Euros each. Right in that general area there is a shopping district where you can buy touristy items. After seeing the fortress we picked up a taxi and we had a beach in mind we were going to visit and the taxi driver, Giannis, talked us into a better beach that was about a 30 minute drive from the cruise ship. The beach we went to was Glyfada beach and it was spectacular. It was a long beach with beautiful sand and the best part was it was not crowded at all. We rented two beach loungers with an umbrella for 20 Euros and that also included a large bottle of water and free towel rentals. There were several bars and eating establishments to choose from if you were hungry and they would bring you drinks to your lounger. There were also restrooms and showers. The water was warm and you could walk out 50 yards and still only be in water up to your waist. Just a beautiful beach and experience. Giannis arranged to pick us up at a certain time and he was there right when he said he'd be. It took about 30 minutes to get back to the ship so if you go there plan your time accordingly. As for Giannis, if you are looking for a taxi driver in Corfu, he is your guy. He speaks perfect English, was entertaining, and got us to and from where were going just like he said he would. If you want to try and pre-arrange something you can email him at johnleivas83@yahoo.gr or call him at +30 693 484 3704. Tuesday we stopped in Athens and as you can imagine took a tour of the sites there. We booked a private tour through a company called Private Greece Tours and our tour was amazing. The initial booking with Nikos was very easy and he was very responsive to all of my questions. Our tour was arranged for a 6 hour tour and Nikos let us know ahead of time what sites were included or what we should visit as well as what tickets we should pre-buy so we could get into the Acropolis and other sites without issue. Once we got to the cruise port we were picked up right as we exited the terminal by Geórgios and Dorina. Geórgios drove the van and Dorina accompanied us to all of the sites. They were the best guides ever! Both spoke perfect English and were easy to understand. Geórgios would point out a lot of things as we were driving and then Dorina would get out with us at each site and explain what we were looking at and the history of each place. This is our 3rd time to Europe and we've done a lot of tours and without question Dorina was the best tour guide we've ever had. She knew everything about each site and presented the information in a fun and compelling way instead of just telling us dull information. Geórgios was also so good to us as we were driving and navigated us through the congested streets of Athens with ease. For the tour itself, even though we had a rough idea from Nikos what we would be seeing on our tour the first thing they asked us was what we wanted to do or if we had anything in particular in mind so they could shape the tour for what we wanted. That is great service! We really didn't have anything particular in mind so they shaped the tour for us and it ended up being amazing. We visited the Temple of Zeus, Ancient Olympia Stadium, the National Garden, the changing of the guard, the Acropolis and other sites around Athens. At the end of the tour we hit a little shopping area and then back to the cruise ship. Our 6 hour tour ended up being 7 hours and Geórgios had us back to the cruise ship with an hour to spare. There were 7 of us on the tour, 5 adults and 2 kids ages 14 and 10. It cost us 350 Euros for the van rental portion and 250 Euros to have Dorina come with us. Best 600 Euros we spent the whole trip and they were so good we tipped them both on top of that when we were done. If you're headed to Athens and want a great tour book through Private Greece Tours and ask for Dorina and Geórgios. Wednesday we stopped on the island of Mykonos. We took a tender into the city and they dropped us off right in a beautiful area with lots of shopping and near to the famous windmills. We walked around and enjoyed the windmills and the shops for a while and then decided to head to the beach. We found a taxi to take us to Ornos beach (20 Euros one way) which we had read was a nice beach to go to. This was a big disappointment after our beautiful beach in Corfu. The beach was jam packed with people and was very rocky as opposed to the sandy beach we were on. They had people there trying to sell you all types of trinkets and quite frankly wouldn't leave you alone until you had told them no about 20 times. The beach loungers here cost us 25 Euros. We ended up not staying very long and then instead of a taxi took the public bus back to the ship. For 5 of us that went in cost us 9 Euros for a one way bus fare and the bus took about 25 minutes to get back. (After it picks you up it actually takes you the opposite direction picking up more people before you head back to the port area) If I had to do it all over again I would have skipped the beach in Mykonos and just enjoyed the town and the shopping. We did find that the shopping in Mykonos was more expensive for the same item as in the other ports we stopped in. Perhaps there is a way better beach on the other side of the island but we don't know. On Thursday we stopped at Argostoli. Argostoli is known for having Loggerhead turtles in their waters so we got off the ship and walked along the harbor hoping to spot some turtles. We probably strolled for 30-45 minutes through the main street in the town and ended up spotting a turtle near the walking bridge that crosses to the other side of the island. On the other side of the bridge there was a little stand (I think they called themselves "Turtle Land" or something like that) where they rented little boats you could take out on the water to see if you could spot turtles. We rented a 4 person electric boat and took it out on the water. We cruised right down the middle of the water and probably ended up spotting 10 or 12 turtles. You could get pretty close and we got some great pictures. Once they spotted you they would jet away and you had no chance of catching them. It cost us 30 Euros to rent the boat for 45 minutes. After our turtle adventure we walked 30 minutes back towards the ship and there was a little shopping area we browsed around. After talking to a local about a nice beach to see she recommended Makris Gialos beach. We took a taxi over there (about 20 minutes from the cruise ship and 20 Euros) and came upon a beautiful beach. The Costa Costa beach club is on this beach and we rented 2 lounge chairs from them for 15 Euros. They have a full bar and restaurant option. The beach itself was a long sandy beach. The water was warm and blue and once again you could walk way out and still only be up to your waist. The downside to this one as compared to the beach on Corfu was that this beach was packed with people. You didn't feel too crowded in the water but on the beach in the loungers you were packed in. All in all it was a nice beach. Friday was a day at sea and Saturday we returned to Venice. The ship reached the outskirts of Venice around 5 am and took about an hour to make it through to the cruise terminal. We had a flight to catch so we asked for the earliest disembarkation time and that ended up being 7:30 am. We walked off the ship at 7:30, grabbed our bags, customs agent just waved us through (They were randomly stopping some people) and were ready to be picked up by taxi at 7:45. As for the cruise ship itself I'd say it was nice but a bit dated. The biggest negative for us is we traveled with our kids and aside from the swimming pool there really wasn't anything for them to do. The kids clubs were tiny, the arcade was tiny, there was no basketball or anything like that. They probably played ping pong the most and a little shuffleboard. They advertised a family bingo session one time so we went to that and they literally played to rounds of bingo and that was it. My 10 year old son went to their kids club once and they charged us 3.50 for that. Not sure why that was for but didn't bother arguing it. So, if you have kids, just know that there isn't a lot of options there. We had an outside cabin with a balcony which was nice for 3 of us and then an inside cabin for the other 2. Having that balcony let us see the beautiful ports as we pulled in and just gave a beautiful view when you wanted to relax. Our bed was a nice size and it seemed like there was plenty of room for all of our stuff. I like the cruise ships where you can actually fit your luggage under your bed but you couldn't here so we had to wedge them into the closet. Bathroom was typical cruise ship small but bigger in the balcony cabin than the inside cabin. The room stewards did a good job but our lady made the couch into a bed for our son to sleep on and then just left it like that the whole time. From past experience they would usually change the bed back to a couch during the day and then back to a bed at night but that didn't happen. It would have been nice but no such luck so we basically had to sit on the bed when we were in cabin. The rooms had a nice Samsung tv but the channel selection isn't great. They would run movies at random times instead of all day so basically the in room entertainment was non-existent. Dining was okay, nothing spectacular. The buffet on deck 9 was always stocked with familiar favorites and with new dishes each day. There was pretty much something for everyone. If you take this ship don't miss the coconut cookies. They were really good. The main dining option is all we chose since we had the kids. The servers were fine and I'd say the food was okay but it took way too long for dinner. Every night you were 2 hours at dinner. You'd eat your appetizer and have to wait 30 minutes for the main course, etc. They should have been a lot more efficient than that. Side note, the offer you pay options to upgrade your dinner to steak and lobster or other selections. On our cruise every day they'd offer a bigger discounted price on those options. It went from 25% off to 30% off to 45% off. So, if you want to get it one night maybe wait until later and get a bigger discount. They had a Ben & Jerry's ice cream station but you had to pay for that. The problem with that was it was the same flavors the whole time and they weren't flavors we liked. Had they changed it up instead of offering the same exact flavors all week long we might have gotten something. The entertainment after dinner in the big theater was hit and miss. They had Ukrainian ballroom dance champions and they were really good but overall the shows they put on were average. Average singing, average dancing. Had a few jugglers and comedians and they were funny but again, nothing too spectacular. The cruise director, Michele, was funny and did his best to liven the crowd. In our situation with our family though, it just didn't seem like there was that much for us if we didn't want to go to the casino or lounge outside by the pool. My daughters tried to go to a towel animal class and there were only about 10 people there and they turned them away and said they ran out of towels. One more thing about the weather. We had absolutely perfect weather the whole time. My wife tends to get seasick and wears seasick bands on cruises but on this cruise you could hardly tell you were moving. The seas were so calm and beautiful and there was little to no rocking of the ship. To recap, I would go on this cruise again, if only for the itinerary. I wouldn't choose this ship if I was basing it on ship activities alone. Read Less
Sail Date June 2019
We choose this cruise because of the itinerary out of Venice. The ports were wonderful. The staff on the Rhapsody was excellent. However of all the cruises I have taken with RC, this ship rated poorly. The ship had worn out fabric on the ... Read More
We choose this cruise because of the itinerary out of Venice. The ports were wonderful. The staff on the Rhapsody was excellent. However of all the cruises I have taken with RC, this ship rated poorly. The ship had worn out fabric on the chairs in the common areas, stains on ceiling in the women’s rest rooms, worn out furniture in our cabin, rust spots out our cabin window. The solarium was the worst. It consisted of plastic leaning topiary plants that were old and flaking mix with a semi Egyptian theme. It was bare looking and had an identity crisis. This was unlike the other solariums on other ships. They told us the ship was due for updating 11/20, but it needed to be updated now! Other passengers felt the same way. The RC singer & dancers were good, but not great. They had formula dancing. They were mainly all white singers & dancers. In an attempt to sing & dance to a show featuring famous soul singers, they failed. It was a 2 hour wait for the cable car to get down from the top in Santorini. This was a nightmare for many, the alternative was a 583 walk down steep, steps shared with donkeys. Several people from another ship sustained injuries. All other cruises with RC I have had a great experience with the ships I have been on. RC needs to take their worn out ships out of service and update them. The best thing about this cruise were the ports, except Santorini which was too crowded & there were only 4 cruise ships in that day. Read Less
Sail Date May 2019
I chose this cruise because of the itinerary. The islands we visited were beautiful and the weather was fantastic even in April. We booked a Royal Caribbean Excursion for each port of call and everyone of them was well organised and very ... Read More
I chose this cruise because of the itinerary. The islands we visited were beautiful and the weather was fantastic even in April. We booked a Royal Caribbean Excursion for each port of call and everyone of them was well organised and very interesting. Embarkation was a breeze. We checked in online a few weeks before and from the time we arrived at the port we were given all the details of our drinks and internet packages and were on the ship within five minutes. Excellent organisation on Royal Caribbean's part. Sadly, our first impression of the ship is that it's looking very tired. The carpets are in very poor condition and the fixtures, fittings, bars, seating (pretty much everything) throughout the ship are very worn and in desperate need of replacing and refurbishment. All the public areas in the ship were pretty clean though and we always saw housekeeping staff working hard. The food was excellent everywhere we ate. We ate in the main dining room for most of our evening meals and the food was always hot, tasty and fresh. The buffet was extremely good and had excellent variety, even at breakfast. We ate in all three specialty dining venues and all were excellent except for Giovanni's which was just average. The entertainment was hit and miss. Most of the headliner shows were very average and, frankly, a bit old-fashioned compared to most other ships I've been on. The live bands who played in the bars/venues around the ship were rotated nightly so there was good variety. We didn't partake in many of the activities onboard but they looked just like your average cruise bingo/art auctions/trivia etc. Nothing much to write home about. The service is where this ship shines. All the bar staff and waiters are excellent. We had a good laugh with a few of the buffet servers and the bar staff were extremely attentive. They always did their best to fulfill any special requests and were friendly, funny and obviously enjoyed their jobs. I would not sail on this ship again unless it underwent a huge refurbishment. I will, however, sail with Royal Caribbean again due to the positive experience we had with the service on this ship. Read Less
Sail Date April 2019
My husband and I traveled with our family celebrating our 50th wedding anniversary. Sadly specialty restaurants are the way to go anymore as Tides food was less than average for dinner, and the service was hit & miss depending on the ... Read More
My husband and I traveled with our family celebrating our 50th wedding anniversary. Sadly specialty restaurants are the way to go anymore as Tides food was less than average for dinner, and the service was hit & miss depending on the table assignment. Thankfully we weren't at the originally assigned table throughout the cruise. Toward the end of our journey, we chose Giovannis (excellent) and Chops for superior filet mignon and service. Why is it necessary to pay extra for what's already paid for!? If onboard, lunch was best at the buffet. The non alcoholic package was worth it...although again paying extra for what should be included: fresh squeezed OJ and Lattetudes for cappuccinos, frappuccinos and lattes. The staff there was stellar. Our cabin, 9212, was a great location mid-ship and larger than average. Both staterooms were rundown, drapes torn/ dirty, & the refrigerators were never cold. The bed was comfortable and the stewards worked hard cleaning every minute they were on duty. All the ships window were filthy. Entertainment, beyond the midshop lobby, was zero in our opinion. The casino smoke carried over throughout that deck. Watch your folio for added charges you may want to challenge. Both our families did. Embarkation and debarkation was easy. Upon return to airport, we didn't pay more than €100 for two (taxis are waiting to add you to passenger vans). We pre-booked three exceptional tour guides online by reading reviews on Cruise Critic. PKTravel and Santoriniexperts is another. Read Less
Sail Date April 2019
We chose the itinerary - not the ship. The 11 night Greece and Croatia cruise leaving from Rome had all the places we wanted to visit, and this itinerary was only happening once! This was our fourth cruise, and 2nd time on Royal ... Read More
We chose the itinerary - not the ship. The 11 night Greece and Croatia cruise leaving from Rome had all the places we wanted to visit, and this itinerary was only happening once! This was our fourth cruise, and 2nd time on Royal Carribean. We didn't get the WOW! experience we were expecting... Firstly, the staff was very good and very attentive to details! Excellent staff everywhere. We had booked My Time Dining, but not always at the same time. The first night, they gave us the table right in the entrance of the dining room. We thought that we'd get another table the next evening so we didn't ask for a change, but we got the same table the next evening. We asked to be moved to another table, and that seemed to have created a lot of problems. They kept wanting to take us back to the first table. I'm not sure why this is important - I didn't mind getting different waiting staff every evening. Anyway, as stated earlier, the staff was excellent regardless of the table we had, but I'm not sure I understand the value of pre-booking My Time Dining. The food for dinner at the dining room was good to excellent, with a good selection every evening. In general, the waiter's recommendations were great choices. Breakfast in the dining room was not the best experience. After waiting in line to get seated, they hoarded us to a large table where we sat with other guests. Service was extremely slow (15-20 minutes before ordering, 30 minutes before getting our eggs benedict ). Room service breakfast was excellent on the first morning we tried it. The 2nd morning, the omelettes were chewy and rubbery. On the 3rd morning, some items were missing (eg: cereal without milk). Breakfast in the Windjammer was the same every morning, not many variations. Good in general, but the fried eggs and omelette station was not being replenished fast enough. Lunch at the Windjammer was generally good, with more variety, and fresh items. The salad bar had a good selection. One comment on the salad bar: when the bottle of olive oil was empty, they removed it but did not replace it - why? We had paid for the premium beverage package. Around the 3rd or 4th night, they started missing out on some of the brands our group was ordering (Botannist gin, Chivas, Stoli vodka, etc...) in Schooner's and the Safari Club. One evening, our waiter in Schooner's had to go get our drink at the Casino. After 3 evenings like this, I complained - why were only some of the bars stocked with only some of the brands? They eventually fixed the issue at Schooner's but they were still out of stock on some of the brands at the Casino and the Pit Stop. If I hadn't paid for the Premium beverage package, I would not have minded. But I expected RCCL to stock up on the brands advertized as being part of the package. To me, this is unacceptable. The entertainment was appropriate and varied. Over the course of our 11 night cruise, we didn't see/hear the same band play the same thing twice, which is good! The formal nights were just that - nights where people would dress up. Aside from a small speech from the Captain at the Captain's Welcome reception, I didn't really feel that the evenings were special. For example, on our prior cruise (not with RCCL), the central atrium was decorated with hundreds of balloons for the farewell evening ceremonies. After our last cruise, we were eager to book the next one. After this cruise on the Jewel, I'm not in a hurry to book the next one - I just didn't get the experience I was expecting. And if I book another cruise, it probably won't be with Royal Carribean. Read Less
Sail Date April 2019
We picked this ship for the ports and because it was available in early April, before most European cruise ships have started. The ports were a great variety, but the ship itself is old and there is not much to do onboard. The shows were ... Read More
We picked this ship for the ports and because it was available in early April, before most European cruise ships have started. The ports were a great variety, but the ship itself is old and there is not much to do onboard. The shows were mediocre and the meals were okay but nothing special. In a lot of the ports, we had to dock a long way from the town and take taxis or tenders, while we saw other cruise ships pulled right up to the town docks. I'm not sure if this is a cost issue for Royal Caribbean or just the luck of the draw, but it was inconvient in a lot of the ports. We had a junior suite, which we thought was worth the price. It gave us a lot more room and a large closet and bathroom; nice since we were on the ship 11 nights. We did several RCCL excursions, but most were way too crowded and not worth the price. One excursion had 48 people with 1 tour guide and no headphones, so it was impossible to hear her. It would have been better to book through a private tour company like Viator with smaller groups. Also, there was only one indoor pool and because the weather was cool, everyone wanted to sit at this pool. So of course people left their towels early and rarely came back so there was no where to sit. Read Less
Sail Date April 2019
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn ... Read More
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn in places. The previous cruise had an outbreak of Noro virus so boarding was delayed to allow a deep clean, the Ship was clean and crew were seen frequently washing down rails, tables, chairs in all public places. Outbreak measures were in place in dining rooms, salt & pepper pots were replaced with paper sachets for first 72 hrs. The Crew however are friendly and helpful. Smoking in the Casino makes it an unpleasant place to be for non smokers. The my time dining option is obviously very popular, however the tables in the my time area are crowded together which spoils the ambience. Service was a good standard and food quality was high. The windjammer can be variable and space is an issue on Rhapsody, despite cool weatjer we had no choice but to eat outside on a number of days as the insidd was jam packed. Shows were of the usual standard, entertainment in the Centrum was good, Breakfast in the main dining room was a big disappointment, food cold & limited choice, definately a drop in standard we have had previously on Rhapsody and other ships. Also the time that breakfast is served in main daining room is very limited, will not bother with it again. Chefs table was a great evening, high quality food and superb wine pairings. Read Less
Sail Date November 2018
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise ... Read More
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise (Venice/Dubrovnik/Kotor/Santorini/Katakolon). I was excited initially as I brought my brother and sister-in-law and it was their first time to cruise. Can’t really complain with the cabin as we booked an interior cabin and it served its purpose considering we will be out most days anyway. However, we have noticed that there are elements in the room that are really run down and needs replacing. But for the price we paid, didn’t really bother me that much. The embarkation was ok, no complaints, pretty smooth actually. So on the first day, probably due to the weather, there was no sail away party! Even an indoor party would’ve been nice to have set the mood. It was all a bit blah. Also disappointed that there was no lobster night! Was informed they don’t do lobster nights on a European cruise. Food was better, the food in the main dining room was excellent. Really enjoyed it. The cruise director Elvis got better towards the end. I like his sense of humour but there’s not enough of him! I only liked two cruise director staff - Tanya and Gianni. The rest needed some personality transplant. Ports of call could’ve been excellent, the weather was just a let down! Maybe do this cruise in the summer months or you’ll be experiencing rain!!! Having said that we still enjoyed it! Now to the biggest letdown - The entertainment! The headliner shows were alright. The production shows however are the same 21 months ago!!! Although the 4 singers were better than the last time, the faces of a couple of dancers were really distracting. It’s like “look at me and my showbiz jazzy robotic smile”. You’ll know what I mean when you see it. Also I had my LASIK surgery since I last cruised with Rhapsody and got better than 20-20 vision and I could not believe what I saw - the female dancers were wearing wigs with chin straps!!! They look horrible! And the amount of pirouette they have in each number was outrageous. It’s like I’ll stretch my legs to the right do a pirouette, move to the front and do a pirouette! My head was spinning watching. Defo need a new choreographer and wardrobe. Now with the costumes - I think it slightly got better the last time but I couldn’t help but chuckle in one number when the female dancers were dressed like red condoms with a glittery hand on their head! I mean what was that!!! Overall, it wasn’t my favourite. Not enough activities onboard either since we can’t sun bathe due to the weather. Just a shame as I loved this ship the first time around! Read Less
Sail Date November 2018
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk ... Read More
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk on, not very wide, but did the trick of keeping dry. Loved the city, will go back to spend more time exploring in the future. The ship needs some updating. Captain Tobias Oster was great. Very visible and friendly. The Windjammer was really crowded and hard to find a clean table. They weren't that quick in cleaning tables. Getting to the food was another issue. The buffet is set up in a circle in the middle, which makes it hard to navigate. Not much variety for dinner. Went to the main dining room most nights. Breakfast was good, made to order eggs and waffles. Lunch was hit or miss. Service could have been better. Entertainment was good and non stop. The weather was cold and rainy, so no music at the pool. Read Less
Sail Date November 2018
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of ... Read More
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of the cruise, we were informed that a small percentage of guests had Norovirus. So no touching food in the Windjammer and extensive sanitizing around the ship. Was worried because we were continuing on this ship the next week. The food in the Windjammer was average. Had dinner in the dining room most nights. My Time Dining is great. You can go when you want, not early or late seating. Captain Tobias Oster was very engaging. Saw him many times throughout the cruise. The entertainment in the theatre was pretty good. Most nights had 2 show times. Itinerary was good and getting off at each port was organized and fast. Read Less
Sail Date November 2018
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