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1,336 Royal Caribbean Europe - Eastern Mediterranean Cruise Reviews

The staff was rude. The waiters were the only ones who actually showed concern and politeness on the entire cruise. We were forced to wait on the stairs for hours after our flights because they didn’t finish cleaning the ship. We couldnt ... Read More
The staff was rude. The waiters were the only ones who actually showed concern and politeness on the entire cruise. We were forced to wait on the stairs for hours after our flights because they didn’t finish cleaning the ship. We couldnt even wash our faces after a 18 hr flight. We were late getting into Naples and had to sit in the theater for over 2 plus hours waiting to get off the ship. We never had anything restocked in our bathroom unless we asked. The entire ship had to take a cold shower the second to last day of the cruise becaue of the fact that no one had hot water. Our toilet stopped working for two days at one point. It was a cruise that didn’t care about the happiness or comfort of the people and it’s a shame that Royal Caribbean would consider this ship and this treatment of its clients acceptable. You have lost a valuable client because of this and me and my family will never travel with this company again. Read Less
Sail Date October 2018
Day one was a red flag. The ship was being sanitized from the prior sailing. We get it. The Captain came on the intercom a number of times and harshly scolded the passengers. There should have been advertised activities for all to do. ... Read More
Day one was a red flag. The ship was being sanitized from the prior sailing. We get it. The Captain came on the intercom a number of times and harshly scolded the passengers. There should have been advertised activities for all to do. Most people just sat and even laid in the common areas for hours. The Windjammer cafeteria was a disaster. Below par food. Lines and not enough tables to accomodate the guests. The staff seemed robotic. Very little interaction with the guests. The main dining room,Tides, was not much better. I was unable to get a ginger ale till the third night?? Our cabin was worn. I understand, but clean the mirrors, and the bathroom floor and toilet. I received nothing I asked for. The room service menu was not hung in its place because the steward would have to pick up the mess!!!!! The ship did not cater to the passengers. We were held captive on a ship from hell. The BEST was getting off the ship. We were express which meant going to deck five and waiting outside at 6:30 am for over an hour with no where to sit. The line became very long about 300 people. Soon the line moved and about half of us were off the ship when the Captain called for numbers 1-10. We were just passing thru the Theater when everyone stood up and pushed into our existing line. The group in front of us got into pushing, shoving and swearing. The RC staffers turned their heads. I will never sail on RCCL again. The whole package needs trained and especially the top brass should be ashamed. Read Less
Sail Date October 2018
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark ... Read More
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark feeding frenzy. It wasn't possible to get a table since everyone got on board late and relatively at the same time. We opted to skip the buffet and hang out by the pool. We weren't allowed to go to our rooms since the previous cruise came back to port with several hundred ill passengers due to the Noro virus. The entire ship was being disinfected which meant they were s[praying every inch of it with some kind of sticky substance. Five o'clock came and went and we were still docked. the only announcements being made were to stay away from our rooms. At 5:45 we finally sailed away. We ate dinner and were finally allowed to go to our rooms at 8:30. Once we got to our room, it was still dirty! The bathroom lacked soap, towels, tissue and toilet paper. We couldn't even find our room steward to help with supplies so we just pilfered an unattended cart for supplies. WE saw a crew member shortly after that and asked about our luggage. she told us the staff was too busy to deliver the suitcases but we could go to the front of the ship and collect our own. We found our suitcase sitting outside of two different rooms on our deck in the front of the ship. Our room steward did the minimum to get by the entire time. As an example, he left an empty kleenex box in its holder. I had to ask him for a new one. He brought it to our room while we were gone and just dropped it onto the dresser leaving the old empty one in the bathroom! Terrible way to start the cruise! The only shining stars on board the ship were our wait staff in the main dining room. Natalia and Inzamar was excellent night after night. They were the only ones we tipped extra $ to. The food in the main dining room was consistently good. We ate at Chops one night it was was delicious, highly recommend doing it at least once. The windjammer was your typical buffet with lots of choices. The ports were all new to us so we enjoyed most of them. We did find Athens to be dirty and covered in graffiti. The Acropolis is a must see. Santorini and Malta are both wonderful. The ship was in good shape and clean. The cruise director and staff provided games and entertainment both inside and by the pool to keep people entertained. We saw every variety/magic show and they were all good. A Tango night in the theatre was excellent with professional dancers. Overall we enjoyed the cruise even though we got off to a bad start. I would recommend this cruise. Read Less
Sail Date October 2018
Thoroughly enjoyed this cruise on Jewel. Ports included Valletta, Sanotini & Athens. All new stops to us which was great. Highlight of the cruise was pre-dinner drinks in the Scooner bar each evening chatting with the bar ... Read More
Thoroughly enjoyed this cruise on Jewel. Ports included Valletta, Sanotini & Athens. All new stops to us which was great. Highlight of the cruise was pre-dinner drinks in the Scooner bar each evening chatting with the bar stewards and other guests. This was followed by an excellent dinner each evening in Tides which was greatly enhanced by our table companions Beth & Mark and our waiters Surachai and Deevesh on table 491. The waiters were extremely welcoming, very professional, knowledgeable about the food and the wine and really good fun. Thanks guys for 9 amazing meals. We had a balcony stateroom on deck 9 which was lovely. Very clean and comfortable as usual. We enjoyed spending time on the balcony as we cruised in to and out of the ports. Valletta, Malta was particularly stunning. Really enjoyed our trip to the Acropolis in Athens through RCI. Loved Jewel, love cruising and love Royal Caribbean. Can’t wait to go again. Read Less
Sail Date October 2018
We did a Mediterranean cruise before and loved it. This was fantastic too. Waking up in new country or port. So much to see and do. Did a day trip booked thru to ship and although a bit pricey, it was a fabulous day. Booked other ... Read More
We did a Mediterranean cruise before and loved it. This was fantastic too. Waking up in new country or port. So much to see and do. Did a day trip booked thru to ship and although a bit pricey, it was a fabulous day. Booked other excursions with outside contractor and our ship was late getting in and been allowed to disembark passengers. Missed our tour completely. Sad because Naples was terrible but the tour we should have done was awesome. Disappointed as we won’t go back again. The Greek islands are amazing, beautiful scenery and great weather when we went in October. Ship sailed from Civitaveccia We travelled by train from Rome and stayed at Civitaveccia. Lovely place to stay. We booked into a B&B. Highly recommend staying there before boarding the ship. We had been to Rome before on our first cruise and had a good look at the sites. A must place to visit. The cruise was so great busy all the time. The Jewel is a terrific ship, I would highly recommend this cruise Read Less
Sail Date October 2018
West chose this cruise mainly for the itinerary and loved the ports of call. This must have been quite the ship in 1998 when it left Drydock but today it's an older ship that is good but not amazing. We found the stateroom on the ... Read More
West chose this cruise mainly for the itinerary and loved the ports of call. This must have been quite the ship in 1998 when it left Drydock but today it's an older ship that is good but not amazing. We found the stateroom on the starboard bow to be quite roomy for a ship. Even had a 20 inch or so flat screen TV. While everything looked fairly dated the room was in decent shape and beds were okay after we got used to them as they were quite firm. There is very little in the way of in room entertainment as there was no movie channel just news and a kids channel. Occasionally there would be a British show on Sky TV but other than that you have to get out. There were nightly shows in the Masquerade Theater or a movie. Some of the entertainment was excellent but generally it was okay as there wasn't much else to do. Now the food: we dined at the formal dining with My Dining. So we had to book a table every night but didn't have to sit and listen to Americans talk about politics every night so that was a bonus. The food was pretty good in the dining room and they striped to give excellent service. My wife is gluten free so they worked hard to get her meals right. However her gluten free choices were a bit limited because she doesn't eat seafood. I special order the filet mignon, which cost an extra $20US but it was easily the best steak I've ever had! It needed nothing and melted in your mouth. Order it if you like steak! I would have liked more seafood and lobster on the included menu even if just one night but all of the best seafood is a premium price. If you like to drink you may want to consider the drink package as drinks are priced outrageously considering the cost at ports. I had a $14US 5oz glass of table wine, which was the only drink I purchased on the cruise. The way people were ordering up the drinks I could see they must have easily racked up a $1000 dollar bar bill by the end of the cruise if they didn't have the package. Also the premium restaurants prices were fairly outrageous plus they added an extra 18% tip onto their meals as they don't get tipped out of the main gratuity you pay. So, for an extra $100 a night you and your partner could be dining in style! I would like to say for the most part cruising was pleasant during the day. We had excellent weather for the fall but the Mediterranean gets rougher in the fall. Some of the cruising days and nights were fairly rough. We don't get seasick but also don't enjoy the waves pounding the hull all night. So after the cruising days we were happy to get off. I recommend you try to get the best deal on a cruise with this ship and consider abstaining from alcohol except at ports. Finally, the time at ports of call were extremely limited. We found each shore excursion was a nail-biting race to get back before the all on board time sometimes as early as 345. Many places you really only had 5 or 6 hours to explore by the time your excursion got it together to get going. We had several delays where the excursion was an hour or more late cutting into the already limited time. I will say to our tour guides, that they did a good job of getting us back on time, but we booked them all through Expedia and not the outrageously priced shore excursions on board the ship. I'm not sure why the captain left us so little time to see the ports considering that was the main point of the cruise. I suspect the cost of being at Port and the money to be made getting you back on board to buy extremely expensive drinks might have been part of the motive. While it was nice to have a "taste" of each port of call, I wouldn't recommend this as a way to really see any of the ports. At least we now know where we want to come back to. Read Less
Sail Date October 2018
Well where to start! This ship cruise was my very first ship cruise ever! Enjoyed the statement room my grandmother and I had, was a nice size just for the two of us. Dexter our stateroom attendant was very very nice, did an awesome job ... Read More
Well where to start! This ship cruise was my very first ship cruise ever! Enjoyed the statement room my grandmother and I had, was a nice size just for the two of us. Dexter our stateroom attendant was very very nice, did an awesome job keeping us happy. The entertainment on ship from live shows to yoga, movies in a nice huge theater to live musical bands were non stop. The cruise consisted of a 14 day and many stops from France, Italy, Greece and Malta! Which we took advantage of the many excursions there were to offer and see! The dining especially formal dining our waiter Davor was so awesome we kept coming back just to see his lovely smile! He was very attentive to us since we only sat at a two setting table. I got to try escargot for the first time and had any of the recommendations of the menu Davor had to offer. The manager sorry I can’t remember his name but is from India he was so awesome too, he always took the time to come by to just chat with us as well! Kuddos to both! So overall regardless of knowing this was a smaller ship have already recommended this same cruise with your company! I’m definitely am highly satisfied with the cruise I as well met many different people around the world! I am definitely coming back! Read Less
Sail Date October 2018
My wife and I had cabin 1062. Right next to suites in the middle of the 10 deck. We had carts rolling around our ceiling at various times day and night. Except for a few meals, the food was average at best. The staff was often unprepared ... Read More
My wife and I had cabin 1062. Right next to suites in the middle of the 10 deck. We had carts rolling around our ceiling at various times day and night. Except for a few meals, the food was average at best. The staff was often unprepared and/or poorly trained. We had a virus that ran through the ship. The medical staff was wonderful. The ship staff closed deck games for hours on days at sea. The entertainment was disappointing. The big song and dance shows were nonsensical and contained music that was unfamiliar to all. The wait time were unacceptable. 15 minutes at dinner, 2 hours to clear the ship at port and 39 to 45 minutes waiting to board tenders. Our room steward, Rosen was fantastic. The debarkation process was the best we’ve had. There’s really too much to mention. I won’t sail RCI again in the future. Read Less
Sail Date September 2018
Just returned home from Italy and Greece cruise on Jewel of the Seas Royal Caribbean. The crew was totally awesome but the ship and excursions left a lot to be desired. Upon arriving into our stateroom, a plate of strawberries had been ... Read More
Just returned home from Italy and Greece cruise on Jewel of the Seas Royal Caribbean. The crew was totally awesome but the ship and excursions left a lot to be desired. Upon arriving into our stateroom, a plate of strawberries had been left in the refrigerator from the previous cruise. The refrigerator didn't work and the strawberries had literally an inch of furry mold growing on them. We tried to overlook this due to knowing how overworked the crew is but that was just the beginning. Norovirus struck on the 2nd day and over 800 people were affected, including myself and missed my Athens Greece excursion. It took over 3 days to feel up to eating or going on the remainder scheduled and paid excursions. Due to the Norovirus, the ship was 2 hours late being cleared at the next port and our 10 hour excursion was reduced to less than 8. Our tour was rushed and inadequate because of this delay and no refund or compensation was even offered. I would not recommend Royal Caribbean. They are high priced and not worth the extra money. I will stick with Carnival because they are reasonably priced and much better quality. The ship excursions are too expensive, overbooked and too crowded to enjoy the places being visited. We had booked private taxi tours through Trip Advisor for half the price and was so much better and personalized making the port visits much more enjoyable. Read Less
Sail Date September 2018
We took this cruise with two other couples. We’ve been friends for many years and 5 out of the 6 of us were all 60 in the same school year, which RCI were informed about. The Jewel is in good shape and is a very nice ship. My wife and ... Read More
We took this cruise with two other couples. We’ve been friends for many years and 5 out of the 6 of us were all 60 in the same school year, which RCI were informed about. The Jewel is in good shape and is a very nice ship. My wife and I are dancers (ballroom and Latin) so we very very happy with the variety of live music. It’s just a shame that RCI don’t really cater for people who want to dance and can dance. The Centrum is a lovely venue, but why oh why is there so much furniture encroaching onto the floor area? The Safari Lounge could be a lovely venue too, but it’s cold (temperature) and cold (atmosphere) plus and just like the Centrum, there are tables and chairs on the dance floor! The cabin (Balcony, deck 8) was a reasonable size, but the smallest bathroom I’ve ever seen on a cruise ship! One of the highlights of cruising should be food and service. This where I think RCI have gone seriously downhill since our last cruise with them in 2012. The service was inconsistent at best, but generally quite poor. We were anytime dining, and we booked a table for the first night. On arrival, it was chaotic. Excuses like “it’s the first night” don’t wash with me. It maybe the first night of our cruise, but for them it’s just another night. The service at our table was really bad. Everything took forever, our waitress was basically incompetent, she tried to serve the soup twice! The next day, I spoke to the M.D. to express our dissatisfaction, so he assigned us to a different table. We also had issues with the menu as one couple do not eat meat or seafood, which really limited their options on the first night. We got a great table, served by Teeluk and Ferdinand who were great, so we requested that table for the rest of the cruise. The hostess at the desk wasn’t happy, so because of the issues experienced, the M.D. intervened and we were assigned the same table. He also brought the folllowing nights menu at the end of each meal so our friends would know if there was anything they could have or was there going to be a special order. Part of the problem is that RCIs menus are very unimaginative, there are certain items that are on every night, but not items that are either that good or things you’d want more than once. The food is average at best, presentation non-existent. At the start of every cruise I make a point of telling my waiter that I do not want hot food served on cold plates. We got plates that were too hot to touch, but the food was generally lukewarm. Dishes were also inconsistent. If two people order the same dish you would expect them to be presented in an identical way, but no, different vegetables, different quantities, just not good enough! We had breakfast and lunch in the Windjammer. The big plus was that it was never overcrowded. The choices, especially the lunchtime salads, never varied, and the food was generally unimaginative. There never seemed to be enough staff around to clear tables. The ship experienced a Novo outbreak, so food in the Windjammer was served to us. Shouldn’t be a problem, but again insufficient and inexperienced staff to cope. The Jewel has a cafe called latitudes. There is insufficient seating, but even worse, the drinks are served in paper cups, like some cheap takeaway, which is basically what it is. However, once we made our feelings known, we were told that they do have proper cups, but as there’s no kitchen, they prefer not to tell anyone! I could go on, but I think those reading this will have got the message! We haven’t sailed with RCI since 2012, preferring Celebrity. Back then the difference between them was small, but not now. The gap between them is enormous and it is unlikely that we will ever book another cruise with RCI Read Less
Sail Date September 2018
Personal background - Retired traveling with my wife on 24th RCL cruise and 44th cruise overall. We were asked to join our long time friends on their 1st European trip. We are Diamond +. We love cruising! ---- we like seeing the world ... Read More
Personal background - Retired traveling with my wife on 24th RCL cruise and 44th cruise overall. We were asked to join our long time friends on their 1st European trip. We are Diamond +. We love cruising! ---- we like seeing the world without multiple hotels and flights from place to place. Don't read another word if you must eat your meals in a specialty restaurant, cruise in a suite or have your own tour van and driver waiting for you at every port. We love and respect you guys but that isn't who we are. This review is intended for the cruisers that might want to be bold and venture out on their own and save some money in the process. --- Here we go! Arrived in Rome by air one day early (so that our friends could see some of Rome). We took the train into Roma - Termini. The option here is local (8 euros with one train change) or express (14 euros direct with no stops). We took the local - take the express! too much hassle to move bags to the other platform. Stayed in pleasant B&B within two blocks of station. They had our rooms ready at 10am. Took Metro to Colosseum for 1.5 euros. Trevi Fountain on Metro for another 1.5 euros. We purchased Vatican Museum tickets from home on Vatican site cheaper than travel agents and used them on our return to Rome after the cruise. Day 1 Rome cruise Departure - took train to Civittavecchia (Rome's Port) - 5.10 euros. Local bus at port train station was 2 euros to cruise port. Cruise bus picks up at cruise port entrance for FREE ride to ship. Check in - very fast and efficient before noon ON BOARD! Cabin ready before 1PM - 3056 port side ocean view - we like to see the water but don't need a balcony. Windjammer open for lunch but notice cruisers can serve themselves!!!!! Typical Windjammer fair - good selection. Dinner MDR table with our friends. Day 2 Messina/Taromina - Go to Taromina if you have never seen it. Can get train from port to base of mountain and then local bus to Taromina short distance. Walk through town and reverse travel back to Messina but leave early on return to avoid crowd departure. We had already been there so we walked through Messina to Catholic chapel overlooking town but also stopped at noon in front of the mechanical clock tower for 15 minute show. BOUGHT whole Napoli Pizza for 1.50 euros! - fed all four of us! Best Pizza of whole trip!!!!!! Day 3 at sea - spent half of the day in the Solarium. The hot tub jets WERE WORKING!!! Day 4 Athens - Hard/windy rain but three of us walk to train station for 1.20 euro (senior discount over 65 yrs old) ride from port to downtown Athens. Watched Honor Guard at Parliament high step with pom poms on the shoes. Walked to Pantheon (free entry on this date due to national holiday) past Hadrian's Arch. Returned to ship on train for same price. This is when we heard several passengers were still on board with NORVO symptoms. Look it up and then go WASH YOUR HANDS!!!! The crew began cleaning/disinfecting all surfaces being touched. One of our group was now down and confined to their cabin. More reports came in as the numbers rose! Extreme measures are now in place -- rails wiped every half hour - even the railings into the hot tubs. Food is now served by staff in Windjammer!!!!! V-Bags are out all over the ship! First we hear 50 then 100. The Captain admits there is a NORVO outbreak and announces the highest level of CDC response (more than 200 cases) and the war is on!!! Day 5 Mykonos - Great stop with wonderful easy walking streets and alleys. We were tendered into port and had a nice lunch while shopping. On our return to the ship our second friend begins to have symptoms. For those who have never experienced this travelers virus. It hits you fast and hard. Its all hands on deck cleaning. Even the ships officers are behind the Windjammer serving line helping out. Day 6 Rhodes - Walked to the Museum of the Crusaders and have a fantastic experience walking through the hospital where so many men from all over Europe gathered during the crusades to heal or die of their wounds or sickness. It would be a real life history lesson for anyone. We WILL BE BACK!!! Back on board, our friends are recovering and get released from cabin restriction at midnight. Day 7 Santorini - Catch 1st tender off the ship to get early gondola ride up the cliffside to the white washed town with the blue domes. Beautiful views and very picturesque. Another island that we would return to see again. Our friends join us in town in the late morning. My wife and I NEVER got sick and our friends were completely recovered but the other cruisers were still having issues. Day 8 - At Sea - Another day at the Solarium and more Trivia challenges. Day 9 - Naples - The port authority delay everyone from departing from the ship for more than 2 hours. We think it was because of their concern over the Norvo outbreak but we were never told why. The crew is exhausted but the sick cruisers are almost all well again as is our foursome. We had already been to Pompeii which you can do on your own by simply walking or taking the tram over to the train station. The cost is less than 8 euros and a short walk to the ruins where you can hire you own guide at the entrance. You can negotiate the price. Stay at least two/three hours, have lunch and return to the train. We took the same train to the Herculaneum ruins closer to Naples and had another 8 euro pizza for lunch. Retuning to the ship was an even faster express train and a walk down Naples shopping street back to the port. Day 10 - Departure for Rome - Again, very efficient, same bus rides to the train station in Civitavecchia and back into Rome for our Vatican Tour using the 1.5 euro Metro again. Day 11 - We get up early and take the short walk back to Termini for the EXPRESS train direct to the airport. We NEVER took a ship's excursion, got into a taxi, got pick pocketed or got sick eating the local fare or drinking the local brew. Access to restrooms are either public or as simple as a wonderful 1.50 euro pastry purchase at a local café. The Jewel of the Seas did a fantastic job and we would gladly cruise again with this Captain, this crew and this ship. Read Less
Sail Date September 2018
We have cruised many, times since last choosing RCI. In fact the last time was around 35 years ago. Since then we have travelled with P&O,H&L,Celebrity and many others of the same calibre. This was our third cruise in 2018. We ... Read More
We have cruised many, times since last choosing RCI. In fact the last time was around 35 years ago. Since then we have travelled with P&O,H&L,Celebrity and many others of the same calibre. This was our third cruise in 2018. We chose this cruise as part of a package put together by IGLU to encompass Lake garda as the starting point and a transfer to Venice to pick up the ship. We had little choice off cabins, normally travelling in Balcony, but we could only get Outside cabins at the time of booking some 9 months ago. We were allocated cabin number 4072. A small unit but adequate for the short 7 days cruise. The location was good being mid ship and near most amenities. And as we had 3 days of severe wind, which stopped us from berthing or using tenders, the location choice was therefore very good, and the rolling of the vessel was less than forward or aft. We had so many moans and complaints but I highlight just some. The Captain, who was obviously, very experienced and handled the ship very professionally, was from South America. This became a problem for us as some of the more important announcements made regarding the weather etc were given which such a pronounced latin accent we had to go to reception to find out what was said. The entertainments director was also Latin American and therefore most of his announcements could not be understood. His deputy was Italian and therefore the same problem occurred. This was then followed by the Excursions managers seminars and announcements, he was also speaking with a strong Spanish accent which could also not be understood. The entertainments Director, delighted in treating everybody like Morons and guests with very low IQ's. His presentations were like something from "Hidy Hi" from the UK 70's TV show and became a great annoyance to a good many people. If he was responsible for interviewing the guest performers, you can imagine what these turned out like........absolute rubbish, apart from a tribute Beatles Band. The Food in the main restaurant and buffet was of good quality but sometimes served cold or very cool. The staff in all of the dining venues were excellent. The Excursions were awful and where an absolute waste of money. Regretably our trip with Royal Caribbean has not only put us off travelling with them again, but also have now managed to put us off cruising deep sea. We are going to have to continue River Cruising where there are not so many crowds and one is certainly not treated as "Cruise Idiots". I could go on but now feel stressed after reliving this bad experience once again in my mind. Read Less
Sail Date September 2018
This was my 3rd Royal Caribbean Cruise. Ports were fine. Excursions were over priced and mostly brought us to shop. Too little time for the ruins etc. Food was Mediocre at best. Entertainment was decent. Cabin was good. The ship ... Read More
This was my 3rd Royal Caribbean Cruise. Ports were fine. Excursions were over priced and mostly brought us to shop. Too little time for the ruins etc. Food was Mediocre at best. Entertainment was decent. Cabin was good. The ship didn’t have as much upkeep in all areas as most I’ve been on. Most of the staff were great. The embarkation and disembarkation were very smooth, at one point I lost my C pass card, and it was no problem getting back onboard As long as you have a photo ID, which I had.. I definitely recommend a card holder lanyard. On one of the at sea days, we were on the edge of the storm, which lasted approximately nine hours, and the captain did not address the passengers which I felt he should have to let us know everything was going to be all right. More than half of the ship was sick and they were handing out motion sickness pills and drained the pools. The next day we found out the waves or 10 m which is approximately 32 feet. If you take a Greek Isles cruise, make sure you bring some euro for restrooms and places that don’t except Visa or MasterCard. Read Less
Sail Date September 2018
We are diamond members in RCCL and chose this cruise for the ports visited at a time of year when the Med is less crowded,has a beautiful temperature of between 25-30°C and there are few children on board. We had booked flight and ... Read More
We are diamond members in RCCL and chose this cruise for the ports visited at a time of year when the Med is less crowded,has a beautiful temperature of between 25-30°C and there are few children on board. We had booked flight and transport to the ship through RCCL. Due to await at the airport for other passengers and then having to pick up other passengers from a coach that had broken down on the motorway, we didn’t board the ship until lifeboat drill was in process! A bit late. Our cabin on deck 9 was very quiet and the balcony was a good size. A little walk to the lifts but good exercise. The main disappointment for us on this cruise was that the outside eating area by the windjammer was closed for most of the cruise. This was due to maintenance. We felt that RCCL should have informed travel agents about this. Not a problem for most on the cruise maybe but living in Norway where eating outside at this time of year is impossible this is an important factor for us when choosing a ship. The anytime dining worked very well and lunch taken in the dining room with part buffet saved time and gave a good choice. At all times there seemed to be sunbeds available on deck in many different ares of the ship enabling one to find sun or shade, music or quiet. This we really appreciated after some other ships. We did not attend every performance in the theatre but we particularly enjoyed the tango dancers from Brasil and the Danish magician which were excellent. In ports we took organised trips or did our own thing. In Naples, a city we had visitef many times before, we went on a street food walking tour. This we booked on line. There were only10 in the group and we saw local food being made in small speciality shops in the narrow street of the old town. Something different to do if you have been to a port several times. Take water as there is no drink provided. Overall we enjoyed this cruise on a very friendly ship where it was easy to meet people as there always seemed to be something going on around the ship to involve the passengers. Read Less
Sail Date September 2018
Our first experience on RCC and the ship, Rhapsody of the Seas which is one of their oldest in the fleet (first sailing 1997 and the most recent refit in 2012). This was our third cruise having sailed with Celebrity and P&O before ... Read More
Our first experience on RCC and the ship, Rhapsody of the Seas which is one of their oldest in the fleet (first sailing 1997 and the most recent refit in 2012). This was our third cruise having sailed with Celebrity and P&O before and overall would rate RCC third for the following reasons; Pros - Being an older made ship, had good levels of soundproofing in the cabin with no neighbour noises and a huge Aft balcony which meant it accommodated a table, two chairs and lounges which was perfect for the afternoon sun. The buffet, The Windjammer stocked an excellent range of breakfast plus lunch meals, although at times felt crowded and the dining chairs are poorly designed, being heavy and bulky to move.Embarking and disembarking were smooth and straight forward with no issues. The main restaurant The Edelweiss offered better than average lunch and dinner meal options but unfortunately breakfast was a complete disaster (big queues, poorly organised and cold and below standard cooked food). Cons - With the Rhapsody now with over 20 years of service many areas felt tired and in need of a refurbishment. Examples included mouldy curtains in the cabin, damaged stitching on theatre seats & faded carpets throughout.Public areas lacked even a simple vacuuming as the same dirt still present for days. Many of the staff uniforms looked untidy, with shirts hanging out, buttons missing and often with food stains present - needed a manager to highlight to them. We were in a 'Junior Suite' and expected little touches such as slippers, chocolates at turn down or even a fruit bowl on boarding as with our experiences with P&O and Celebrity but unfortunately none were provided. Seasoned RCC sailers stated that in recent years items like these had been dropped due to financial cut backs. Although we enjoyed the nightly entertainment with a high standard of performances, the costumes and wigs were awful. The majority of cabins are Inside or Oceanview and found the pool areas, particularly the days at sea were very noisy & crowded so we sort the quietness of our own balcony. The gym only had two decent exercise bikes and again seemed in need of a refurbishment. Excursions were expensive for what they were and Santorini should be avoided by cruise companies due to the islands poor animal welfare history by using donkeys to transport people up and down the port to town route. Would we try RCC again? Probably not and the main reason being that although the cruise was acceptable we didn't feel valued or enriched, something we will now look ahead to when we select another cruise company carefully in the future. Read Less
Sail Date September 2018
The Rhapsody, although one of the smallest, was a nice ship. The decor was nice and our Jnr suite cabin, 8596, was a perfect size for a very comfortable cruise. The decor was great apart from the gaudy pictures, the designer should be ... Read More
The Rhapsody, although one of the smallest, was a nice ship. The decor was nice and our Jnr suite cabin, 8596, was a perfect size for a very comfortable cruise. The decor was great apart from the gaudy pictures, the designer should be sacked, a few nice pictures would lighten the room! The food was very nice, the windjammer has so much choice you don't need to go elsewhere. We paid for 3 extra meals in The Chops etc but we needn't have bothered. There could have been more daily entertainment but it was fine. The service was good and staff friendly enough but not outstanding. Some expect tips, even when gratuities are included, plus we paid extra for the restuarants (Chops, Izumi, Italian) AND 18% tax/gratuities, so this means you would be paying tips 3 times over! The destinations were perfect (Venice, Split, Montegro, Olympia, and Santorini), but be aware that people who book with with Royal Caribbean go on tenders first; we missed a tour through no fault of our own because we booked elsewhere. Also be aware if you pay for private transfers this is not private in the sense you do not share. We had to share on each occasion!!! Still having to wait around for other couples and packed into a VW people carrier, not what we were expecting..... Overall, very good but was expecting some compensation for the difference between shuttle and private transfer, I didn't think this would be a problem but Royal Caribbean have dug their heels in, never mind, lesson learnt and it won't stop us trying a bigger ship with the fleet now we know the score (tips/transfers/dining). Read Less
Sail Date September 2018
We chose this ship because of the ports it was visiting and the date it was sailing. We had never sailed with Royal Caribbean before. The service on board was fantastic. From dining room to coffee shop to cabin steward the service was ... Read More
We chose this ship because of the ports it was visiting and the date it was sailing. We had never sailed with Royal Caribbean before. The service on board was fantastic. From dining room to coffee shop to cabin steward the service was amazing. The food choice was excellent and all the food tasted great! The entertainment at the shows each night was wonderful too. The cruise director and related staff were very entertaining and talented! The only down side is the price of drinks whether it be with alcohol, pop or water. We did not get the drink plan as it was ridiculously high and we are not huge drinkers but the wine and mixed cocktails were very highly overpriced. The only bad thing was the one day coming into and leaving Santorini. There were a lot of waves and high winds and the ship was really rocking. I felt very sea sick from all the movement of this boat as it is on the small side compared too all the bigger & newer ships. Read Less
Sail Date September 2018
First and foremost, I found the entertainment on board Rhapsody of the Seas fantastic and the productions in the theatre were first rate (especially the Beatles show). Led by Elvis Pinto as Cruise Director, his Zumba and salsa classes ... Read More
First and foremost, I found the entertainment on board Rhapsody of the Seas fantastic and the productions in the theatre were first rate (especially the Beatles show). Led by Elvis Pinto as Cruise Director, his Zumba and salsa classes were fun and his compering was second to none. Activities manager, Paulo Arreghini, worked tirelessly from early morning to late at night. Paulo is an intelligent man who has created the perfect blend of activities to suit every taste – educational talks, quizzes and poolside game shows….don’t miss his TV Morning Show with Elvis Pinto - it is hysterical….I absolutely adored him! The food on board the Rhapsody of the Seas was first rate – I would say that it is the *best* food that I have ever tasted on any cruise. The buffet in the Windjammer was exceptional and the service in the main dining room was fabulous. Rhapsody of the Seas is an older ship but it has great charm…..the centrum is fantastic…. entertainment which is held there can be viewed on many balconies and you seem to always be able to find a seat. All in all, a very happy experience. Enjoy! Read Less
Sail Date September 2018
I could not have chosen a better company or ship for my first cruise. Everything was perfect. The staff are extremely friendly and helpful. A credit to Royal Caribbean. I loved the entertainment in the Broadway theatre every night ... Read More
I could not have chosen a better company or ship for my first cruise. Everything was perfect. The staff are extremely friendly and helpful. A credit to Royal Caribbean. I loved the entertainment in the Broadway theatre every night (ventriloquist, magician, Beatles tribute act, latin/ballroom dancers and balancing act). They were ably supported by the resident singers and dancers who performed three different shows (country, ballroom and singers/songwriters). Throughout the ship many other entertainment options were available. The piano man in the Schooner bar was good and I enjoyed the Up and Up dance band. Elvis (cruise director who has some moves) and Paolo (activities manager) organised everything superbly. Very funny and entertaining too. I also liked how the staff were included in several evening presentations enabling passengers and senior management to demonstrate their appreciation. Choice and quality of food was excellent. We spent the majority of meal times in the Windjammer. Chops Grille is fantastic particularly the steak and lobster (extra fee for the latter). We visited Montenegro (Kotor), Greece (Santorini and Katakolon which is the gateway to Olympia) and Croatia (Split) in 7 days after leaving from Venice. The inside rooms had all the amenities we required and accommodated 1 person sufficiently. Two would be a tight squeeze. I would not hesitate about booking another cruise with Royal Caribbean on Rhapsody of the Seas or another ship. Read Less
Sail Date September 2018
We did a med raise that took in Greece.....then main purpose of our cruise. This was our first time on RCI, as most of our cruises have been on P&O. Inevitably, much of the below is a comparison with the P&O ships we’ve been on. ... Read More
We did a med raise that took in Greece.....then main purpose of our cruise. This was our first time on RCI, as most of our cruises have been on P&O. Inevitably, much of the below is a comparison with the P&O ships we’ve been on. The cabin seemed bigger than we’d get on other ships (inside). Bathroom definitely bigger and had a great shower. Quite powerful. Bed was comfy, but no fridge and an even bigger no-no for Brits....no tea making facilities. There was an option for room service, but that carried gratuities and tray charges. The main dining room was a big let down. On P&O they have their staples, but a new menu each night. Here, the food was pretty much the same with the odd change. The food itself was....ok. But nothing to shout about. There was also the thing about formal/informal. I think American ships need to make their mind up on this. At guest service, the TV clearly stated the dress code and said it was strict. It was anything but. But no shorts and ripped t shirts on formal night, if not actually formal. Windjammer cafe was actually better than P&Os equivalent. Lots of choice, tasty. I enjoyed it. But boy, was it salty. Not sure if that’s an American thing or just this ship, but almost everything tasted like it had a ton of salt in it. The self-serve ice cream machine on deck 9 was a winner with me. Nothing like this on P&O. Let’s just say I made good use of it. The entertainment was poor in my opinion. Many were wowed by it, but it was distinctly average and not enough of it. They have a lounge they hardly use, with much of the entertainment taking place in the Centrum, where most people have to stand and hang over the balcony to watch. Very strange. The resident bands were ok when they played at night, but every time they played by the pool, they did 30 minutes and played the same songs...every....single...time. The resident singers and dancers didn’t do anywhere near the amount of shows that we expect on P&O and when we went o one ‘Boogie Wonderland’, it wasn’t great. Of all the classics they could have done, they did some obscure stuff. They also did an ABBA medley, where they felt the need to change the arrangement and the key of the songs.....why? Also, one of the female singers was 'shouty'. Not jus5 in my opinion but of many. Schooner bar......hard to get a seat at night so never went in. The pool area was good. Cooling salt water in the pool and lovely hat jacuzzis. Top marks. But nowhere to actually sit out in the afternoon. All the tables were in the shade. The worst thing was that apart from a party night, the pool bar shut at 9pm, when it was 26 degrees outside. Not a single open air bar in the evening. Ships tours were VERY expensive. I could say more but you get the picture. None of this spoiled our holiday and in some areas, they were better than P&O. I may travel with two hem again, but mainly because an older couple who always travel with RCI said they wouldn’t sail on that ship again, but the rest of the fleet was good. Apparently they are selling it in two years, so is this a case of running it down gently? Overall, the ship looked tired. Great holiday, but expected better from anAmerican cruise line. Read Less
Sail Date September 2018
We booked this cruise a year ago (Back in May 2017 when we did Alaska). We had a sea view cabin 8045 on the eight floor that was ample and well setup. The room was keep very clean. The Vision of the Seas crew save me from giving this ... Read More
We booked this cruise a year ago (Back in May 2017 when we did Alaska). We had a sea view cabin 8045 on the eight floor that was ample and well setup. The room was keep very clean. The Vision of the Seas crew save me from giving this cruise a lower rating, they were fantastic and was hard to say bye, bye to them. The Ship is old, and unfortunately on seas days, you cannot get near the swimming pool. Lots of sun chairs hogs. too many kid running around with no supervision from parents or crew. Food very average. drinks vary so much from day to day, do not why? but it never happen to us on other RC ships? One highlight, was the Captain welcome Champagne, where to our surprise the Captain sung a full song!! Well done! I still like RC, but I will do more research on my next cruise. Read Less
Sail Date September 2018
This was our third cruise, second with RC (Alaska was first). Aside from the challenge of getting to Civitavecchia from Rome, and navigating the port via shuttle, embarkation was a breeze. Ship: Good staff and relatively nice ... Read More
This was our third cruise, second with RC (Alaska was first). Aside from the challenge of getting to Civitavecchia from Rome, and navigating the port via shuttle, embarkation was a breeze. Ship: Good staff and relatively nice experience aboard ship. After the second cruise on this class ship (Rhapsody and Jewel) I think I am done with that ship/line. The entertainment was pretty good. The room is what one would expect from a cruise ship in this class- nice but small, less posh than other cruise lines. This line is great for families- less overtly drunken behaviour, good programming for the kids. Dining: the food in the buffet was mediocre at best, so we did most dinners in the upcharged restaurants or the typical dinner seating. That food got monotonous even after a few days so then we tried to eat off ship as much as possible. The windjammer buffet was pretty mediocre. Service onboard was exceptional in all areas we experienced. We tended to avoid many of the activities as we enjoyed just sitting on our rear facing deck and watching the stars. Plus, many early excursions meant we turned in relatively early. Ports and Shore excursions: We often wished we had just a little more time in each port, and what I really object to are the excursions, which seem to be VERY overpriced shopping trips. Our 9.5 hour Pompeii trip left us 55 minutes in Pompeii, but lots of time for shopping. Read Less
Sail Date September 2018
Our first cruise ever and very glad we picked this cruise line. 7 days of fun on the sea, with pretty good food, except the Windjammer, and great views from our balcony. If you have not experienced coming in to Kotor, then put that on your ... Read More
Our first cruise ever and very glad we picked this cruise line. 7 days of fun on the sea, with pretty good food, except the Windjammer, and great views from our balcony. If you have not experienced coming in to Kotor, then put that on your bucket list. Out of our 6 ports, Mykonos was our favorite. Hard to find fault with any of them though. If I had to nick pick, I would recommend to Royal Caribbean, I would suggest that all roughly 700 employees, when encountering a guest on board, that a smile and greeting is appropriate. Again, that is a nik pick item, but something to consider. All in all, we had a fabulous time. Our cabin was excellent with lots and lots of storage space. A balcony is highly suggested, so as to enjoy the views and sounds of the sea. I am now searching my next Royal Caribbean Cruise. Read Less
Sail Date September 2018
Took my two sets of parents on this cruise as it was my parents 60th wedding anniversary POSITIVES After 2 nights of dining room disaster - Edi and Najahaki turned a poor start into a fantastic cruise. Loved the party on deck and ... Read More
Took my two sets of parents on this cruise as it was my parents 60th wedding anniversary POSITIVES After 2 nights of dining room disaster - Edi and Najahaki turned a poor start into a fantastic cruise. Loved the party on deck and the flag parade Loved the sights of Kotor, the scenery is stunning from the ship and Split was worth a visit Live Bands - brilliant until last night and then want everyone in bed by 11pm Brilliant windjammer staff - work really hard Food - excellent in both venues NEGATIVES Would never go on a small ship again, that is old! Santorini-infrastructure cannot cope with cruise visits, ridiculously unable to cope and cruise companies need taking to task for taking us to a place that cannot cope with all the people decending on this lovely island-ruined my cruise. My poor parents were subjected to walking up ‘Ben nevis’ trying to fight off other people to get on a bus - for 2 hours and then a 2 hour queue in the blazing sun to get back down - fighting queue jumpers - never again. Cabins - outdated Shows - awful; country!!! Royal Caribbean obviously don’t want to pay copyright for real country songs - cheap scapes and other shows were equally bad Read Less
Sail Date September 2018
I am currently catching up on my cruise reviews. My husband and I were aboard Rhapsody of the Seas Aug 2018 for our honeymoon. Since then we have taken 2 more RC cruises, so we were able to compare. I truly loved Rhapsody of the Seas. I ... Read More
I am currently catching up on my cruise reviews. My husband and I were aboard Rhapsody of the Seas Aug 2018 for our honeymoon. Since then we have taken 2 more RC cruises, so we were able to compare. I truly loved Rhapsody of the Seas. I am a pretty picky person when it comes to accommodations and food and I didn't have much if anything to complain about. Food: The food was excellent, actually the best of the three other RC cruises we took. We had a meal package BOGO, so we ate at Giovannys which was excellent, and the Asian restaurant which I suggest skipping and going to Chopped or Giovannys. The Asian restaurant was my one complaint. It was our first night on the cruise, we made reservations at 9pm, we got there at 9:05 and the manager told us we were late and were not able to sit! So warning, do not be late for reservations.... Chefs Table: Food and wine were unbelievable, worth the money! We left from Venice-Katakolon-Santorini-Montenegro-Split-Venice. It was the perfect itinerary. -Venice we stayed at the NH collection that was right on the grand canal for 2 nights prior to the ship. To get to the hotel was $100 private water taxi, to get from the grand canal to the ship was a $95 water taxi, very rough water to the ship, it was a little scary but fun. The hotel was amazing if you are looking for a place to stay in venice I would highly recommend it. -Katakolon I loved, it is where the first olympics took place, a cute village close by olympia, and then a nice winery we stopped at. Santorini- Beautiful, however I franctured my tailbone walking down the stairs back to the ship so please do not take the steps down, wait in the long line for the skyglide it goes fast I heard. The stairs are so slippery and there are donkeys going to the bathroom up and down them. On another note, you must go to Oia, beautiful town and I recommend going to Santos winery! Split-Just get off the ship and walk to the town in split its about a 10 min walk, no need to do a tour. We did one and we wished we did not because we had no time to see the town of split! Montenegro- The most beautiful place I have been. We go back this Summer and I cannot wait. There are a lot of sweat bees, so do not wear perfume! I do not recommend taking tours through the ship, they are not very good. I now use Viators, they have reviews and you can see which one people like. Would I go on Rhapsody again, no, I would like to stick to newer ships, but for a first cruise it was great! Read Less
Sail Date September 2018
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