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191 Royal Caribbean Dubai Cruise Reviews

We wanted to try another cruise, having tried one a few years ago which we didn't enjoy: we thought we might have been unlucky: we weren't, it was awful. Lots of people seem to enjoy it so we must be weird, but hey-ho! ... Read More
We wanted to try another cruise, having tried one a few years ago which we didn't enjoy: we thought we might have been unlucky: we weren't, it was awful. Lots of people seem to enjoy it so we must be weird, but hey-ho! Being herded about and charged for everyday living is not my idea of all-inclusive. Wifi costs $20 per day !!!! Even though you pay tips in advance [ we did] they add 18% service charge to every drink or "extra", or anything you buy on board. Altogether a con from the minute you step on board. "Sailing" it is not, a floating prison more like. They search you when you get on in case you sneak something on which they could otherwise charge you over the odds for. [ It's not for security, anyone could have walked on, we saw a group of extremely drunk people let on without any question except making sure they weren't carrying drink]. Sorry to be negative, but we have been home 2 weeks now and it still feels the same. Nick [ GP in Scotland ]. Read Less
Sail Date February 2017
We have just returned from cruise and this was the worst we have ever experienced. We do appreciate the price we paid but there was so many disappointing aspects to this cruise. We booked an outside cabin on to find that our cabin had ... Read More
We have just returned from cruise and this was the worst we have ever experienced. We do appreciate the price we paid but there was so many disappointing aspects to this cruise. We booked an outside cabin on to find that our cabin had 2extremely small port holes. We had to have the lights on whenever we were in cabin. Our first shock was when we left port the whole cabin shook and the vibration was horrendous. This happened every time we entered and left port and it lasted for ages. We complained and was told that they were aware of the problem and that the vibration on decks 2 and 3 but quote "it's old ship and is being sold. They could not offer an alternative cabin as ship is full. The food was poor and this is obviously down to the price of the cruise. They are cutting corners in quality and the cuts of meat were cheap. On one meal is stated that it was a chicken breast but when it turned up it was a small slice of chicken and bore resemblance to the menu. To make matters worse they had a separate menu on the table for lobster fillet steak and chateau breone at a charge of 40 to 45 usd. On the one sea Day you had to be up before 7.00am to stand any chance of getting a sun bed. There was not one spare inch of deck that you could walk on. I know this is a negative review but we to be honest. Read Less
Sail Date February 2017
We took advantage of very low pricing (starting at £649pp including flights to Dubai) to fit in a short weeks cruise for some winter sun. We flew from LHR and upon arrival were transferred to Le Meridian hotel which is opposite the ... Read More
We took advantage of very low pricing (starting at £649pp including flights to Dubai) to fit in a short weeks cruise for some winter sun. We flew from LHR and upon arrival were transferred to Le Meridian hotel which is opposite the airport to complete check in formalities and to enjoy a fabulous breakfast spread until they started calling us for the coaches to transfer to the port around 10.45am. Given that BA’s offering for breakfast was a bar of Nutrigrain the breakfast was very welcome. You must try the hummous! On board the ship was cosy and generally in good condition, apart from the pool which had a very rusty surround and floor. Cabins were ready at 1. Luggage was delivered by 2.05!. We had an ocean view on deck 2 – never been down there before but found it to be very convenient. As this is an older ship some amenities were missing, such as a fridge or cooler, no tub of shampoo in the shower (only a bar of soap was supplied). You could also not see your balance on the TV screen which meant you had to keep going to GR to check it was right. 2x European plugs and 2x USA plugs. As a D+ member I received the new plate of 6 cookies, a bottle of wine, and 4 bottles of water and a further beer (as per my order). The only down fall with this cabin is the noise when using the thrusters to dock early in the morning. Wifi cost $12.99pd and $17.99pd and was quite slow and patchy due to the mountainous terrain. A very convoluted passport process, you leave them on check in at le meridian, collect them after Oman then go through a face to face check in AD where you leave them again and finally collect them again in Dubai Giovannis cost $29pp and still had the old menu featuring the filetto di manzo and the sole. Delicious. The windjammer was at the front of the ship – very confusing – but nicely laid out and we could always find a table. They had Tetleys on board (important for Brits to know the brand of tea!). The Solarium café did a nice selection of wraps, soup and the beef sandwiches. There is a sauna and a steam room (Free) in the ladies locker rooms in the Spa area. A small gym. Chair hogs were out in full force, with some chairs untouched for 4 hours. They did try putting stickers on the chairs indicating when the pool attendant had noticed the chair being empty but I didn’t see him removing very many towels unfortunately. Shops were open when we were in port in Muscat overnight and also in Dubai overnight. Abu Dhabi. We caught a cab to the Mosque for 60AED and then we hired free abayas for those who were not suitably covered. Interesting to note that they would not allow any tee-shirts with slogans on them or trousers with cartoon animals or decorations. My friend was wearing Thai type trousers with elephants on them and she had to wear the abaya. We then hired free headsets and did a self guided tour. You have to leave your driving licence as security. The mosque also offers free tours on a Saturday at 10:00 am - 11:00 am 2:00 pm - 5:00 pm - 7:00 pm. No need to book the inflated shore excursions in this port! After the tour we caught a cab to the fabulous Emirates Palace hotel for 40AED and we had tea there. Cab back to the ship only cost 26AED. Note that in AD there is a 20AED surcharge to leave the port so it is always more expensive to leave than to come back! The same applies in Dubai port too. In Abu Dhabi they offer a complimentary shuttle bus to the World Trade Centre shopping Mall which apparently ran hourly. The HOHO busses come right to the port in both AD and Dubai. We were the first cruises of this Dubai season to make the required numbers for the M&M. They did a good job with some nice prizes. The CD was a young girl called Angelle from the Netherlands. She did a good job but she did keep screaming 'are you having a good time'...'. Unfortunately thelack of a sign up shows that most people on board are non cruisers. There were a lot of moaners and groaners and I did hear 'It’s not like this on P&O' several times! There were also several large groups from the traveller community on board. So finally to Dubai. We docked on Sunday morning and had to recollect our passports. As mentioned a cab carries a 20AED surcharge to leave the port. We went to the Gold Souk for 38AED and then to the spice souk and then across in an abra to the other side of the creek. From there we went to the Sky Train and went to the Burj Khalifa. Transportation is cheap and efficient. They even have pink cabs driven by lady taxi drivers. This was to be our blow out of the cruise. We had booked afternoon tea at At.Mosphere in the Armani Hotel. This experience costs 490AED pp but for that price you do get 1/2 bottle of sparkling grape juice included (you cannot advertise wine in Dubai!). Take a lift to 123rd floor and then walk down the glass staircase to 122nd. Far too much food and an amazing view. After tea we went to Souk el Bahar which is an area off the Dubai Mall with fabulous views of the fountains which go every 30 minutes or so. Then back to the ship! Our flight was at 10.05am and RCI had put us on a transfer at 6am! We ignored that and strolled off leisurely at 7.30, in a cab immediately and we were at the airport by 7.55. The cab cost 65 AED. In summary: for what we paid it was incredible value. The ship was looking a little tired in places and the entertainment was not up to the usual standard. Food in the MDR was OK, served quickly and was always hot but the menus are getting very tired. This is the 3rd time I have done this itinerary and I will be doing it again next month. I hope this has helped those travelling in coming weeks or those who were thinking of visiting this fascinating area of the world. Read Less
Sail Date February 2017
We chose this cruise because the itinary was unusual and it didnt dissapoint . We did the dhow cruise in Khasab which was amazing we saw dolphins and wonderful scenery also the Wonders of Dubai trip was very good value you get to see ... Read More
We chose this cruise because the itinary was unusual and it didnt dissapoint . We did the dhow cruise in Khasab which was amazing we saw dolphins and wonderful scenery also the Wonders of Dubai trip was very good value you get to see the BurJ khalifa lit. up at night and its amazing fountains The ship itself is a little tired but clean All staff were very friendly and nothing was too much trouble Food was excellent in both the main restaurant and buffet The indoor spa area is a nice place to relax and good if you fancy a healthy snack we saw a couple of shows in the evening one was a Beatles tribute band which was very good was also nice to have entertainment going on in the atrium All in all a very enjoyable cruise apart from the very expensive drinks and gratuities what a shame Read Less
Sail Date February 2017
After reading previous reviews of this cruise i wasn't expecting it to be fantastic, but it was even worse than the review said. We have been cruising for over 10 years with many different cruise companies and this was the worst one ... Read More
After reading previous reviews of this cruise i wasn't expecting it to be fantastic, but it was even worse than the review said. We have been cruising for over 10 years with many different cruise companies and this was the worst one I've been on by a long shot The ship was extremely old and outdated. My cabin had wooden pillars on the wall which creaked and cracked every time the boat moved. On further inspection i found pieces if paper slotted under the wood to try and fix the problem so RC were clearly aware of this issue but hadn't bothered to fix it properly. The bedding had marks and stains on it when i arrived in the room and despite asking for it to be changed many times the same marks were still there on debarkation day! The balcony door stopped opening half way through the trip so we were unable to use it as noone came to fix it. The entertainment on the boat was abysmal! The shows were some of the worst I've ever seen, singers not in time or tune, dancers out of time, stumbling on top of the shows just being dull. The only decent night was when a professional singer was brought onboard. The Guest entertainment was even worse! On the one day the activities on offer were Line Dancing, Karaoke or a Belly Flop Competition. I wasn't aware I had signed up to go on a 1970s Floating Butlins! I've never had such poor and outdated entertainment on a ship. The evenings were particularly bad. The restaurant food was mediocre at best and the evening entertainment seemed to be either karaoke or someone (allegedly professional) singing at you (however it was hard to tell who was doing karaoke and who was being paid to screech). There were no bars to sit and have a drink without some poor extremely loud singer appearing. The Ports were good, Dubai, Abu Dhabi particular but would be better to have longer in these places rather than 2 days in Muscat where very little was going on. Especially as the last night was supposed to be an overnight in Dubai, However RC staff clearly have a staff jolly on this night so guests are made to on board to collect passports between 6-9pm and then must put suitcases out by 10pm. This means that not only do you don't get to spend the evening in Dubai but as all the staff have the night off there is also nothing to do on the boat. This is most definitely my last Royal Caribbean Cruise. Read Less
Sail Date January 2017
There were so many reasons - the overall experience was appalling. We are experienced cruisers and have never had such poor food in the dining room - poor quality meat and no taste, lack of choice and variety: one evening the head waiter ... Read More
There were so many reasons - the overall experience was appalling. We are experienced cruisers and have never had such poor food in the dining room - poor quality meat and no taste, lack of choice and variety: one evening the head waiter explained that the meat was locally sourced and NOT good quality - the chicken & beef was tough, he said! We've had better quality food on a Cruise & Maritime ship. The waiting staff in the dining room were too much ' in your face', being over friendly. Formal nights were laughable - we brought evening attire, as suggested, but felt over dressed - the choice of clothing in the dining room left much to be desired. Perhaps it is time to advertise this to prospective customers that RCI have a free and easy dress code more suited to NCL perhaps. There was insufficient information and the information we received was inaccurate, we were invited to a captain's bridge party but the invitation should not have been delivered to our stateroom This led to us losing precious time that could have been better utilised. Drinks are very expensive and the 18% service charge insufferable, especially when most of the time we had to go to the bars ourselves. Can RCI explain why you charge $5.44 + 18% for a bottle of water? Outrageous!! Our dining time of 6 pm was far too early and we couldn't change it or our cabin which was very near a lift and noisy. We had Chinese passengers above us who were very loud, smoked on the balcony and ash came onto our balcony at breakfast; they also threw nut shells overboard when we were at sea and some landed on our balcony. We reported this but got no affirmation that anything had been done. We ordered breakfast one morning but it did not arrive on time and we had to ring up to remind them - it came late without the full order. This was a real inconvenience as we had to leave the ship early to go on an excursion. On the last morning before leaving, the Windjammer was full and we were unable to get a full breakfast - got a pastry from Cafe Latte but had to pay for coffees. Overall we were extremely disappointed and are unlikely to travel with RCI again. Read Less
Sail Date January 2017
We did this very same cruise last year when it was the Splendour of the Seas, and booked it again this year (early and paid much more than many guests we met) as we had loved it and rested and relaxed for a whole week in great weather. ... Read More
We did this very same cruise last year when it was the Splendour of the Seas, and booked it again this year (early and paid much more than many guests we met) as we had loved it and rested and relaxed for a whole week in great weather. On the positives of this cruise; we witnessed some excellent members of staff; the cabin was fine (very good bed and pillows and shower); the weather was excellent with the exception of the one day at sea and good specialty restaurant in Chopp's. We watched two movies outside on Deck 9, under the Arabian evening sky and it was fantastic (although blankets were no longer available to keep us warm). This time however we had a few more concerns and saw real evidence of a number of cut backs from Royal Caribbean from last years cruise. Firstly, no complimentary toiletries (shampoo and shower gel) in the toilet/ shower room; no Crown and Anchor party any longer for those who have cruised once or twice before with Royal Caribbean; menu selection vastly cut back and poorer quality of what was available; new-ish staff generally not nearly as well trained or motivated; no daily news sheets every morning for the UK or USA and constant hard selling for services such as art auction, spa treatments, shops, casino and Internet packages. The entertainment was poor with the exception of the wonderful Bruce Parker. Our biggest disappointment however was that sleep was so difficult because of our cabin's location. We were cabin No 7620 and we could hear clearly every word of every song from the Schooner Bar below us, from 10.00am until after midnight. Royal Caribbean said it had never been reported to them as an issue before. It took us 3 mins on Cruise Critic to see that this was in fact a problem for Cabins 7614 to 7622. It was as if the music was being played next door to us and sleep was impossible for my wife and myself. We complained after the first night. All cabins were full so they could not move us but they promised to monitor it and reduce the volume. Two of the evenings we stayed out until midnight order to avoid the noise. The other evenings we did not notice much of a difference in the noise level and returned from holiday much more tired than was planned or hoped. One receptionist was unhelpful, one was helpful and the Manager promised to make changes to improve the situation for us, plus offered a discount off the next holiday with Royal Caribbean; that pre-supposes that we will want to cruise with them again. We just wanted a good sleep on holiday and that was the one thing we didn't get. Despite calling to see the manager (AE) again, he avoided us for the rest of the cruise. It felt that they stringing us along until the week was over and no improvement was made. Our complaint was handled very poorly and dismissively. We also reported that the cabin was very cold. An engineer arrived immediately and cleaned the filter of some amount of dirt, cleared a blockage and that made the difference. We got locked out of the safe; our fault! Reported to Reception and we were told to immediately go to our cabin as someone would arrive to fix it for us. They didn't but on being asked again they arrived the following day to re-set. Breakfast in our cabin every morning was good but only two mornings was the order exactly as we had ordered it. Ship was not as clean as it should have been and was a bit tired in places. Dirty cabin doors into the balcony. Black mould at bottom of doors. American passenger base has reduced significantly leading to a consequential drop in overall standards. Captain was very visible, engaging and an excellent communicator. Our waiter and assistant and person who cleaned the cabin were all excellent. However many of the general staff you encountered in the rest of the ship were quite often rude, not particularly friendly or disinterested. Is this now a general downturn in the quality offered by Royal Caribbean? We'll see. Read Less
Sail Date January 2017
We chose this cruise to get some much needed rest, sleep and sunshine having done the same cruise on Splendour of the seas last year. We found Vision of the Seas a bit tired and not as nice as Splendour. Embarkation and ... Read More
We chose this cruise to get some much needed rest, sleep and sunshine having done the same cruise on Splendour of the seas last year. We found Vision of the Seas a bit tired and not as nice as Splendour. Embarkation and disembarkation were quite smooth. We found that the menu choices in the Main Dining Room were poor on some evenings. The (always busy) Windjammer food was consistently fresh when we ate at lunchtime and breakfast in the cabin was generally fine. We had a fantastic meal at Chop's Grille but did not enjoy our meal at Giovanni's table. We chose our shows carefully and enjoyed the Beatles tribute band and Bruce Parker and watched 2 movies on deck which we really enjoyed. Most of the time service was good and our waiter and assistant were very good but sometimes food service in the main dining room was a bit slow. We only booked one excursion, the hop on/off bus, via the ship in Muscat as we had already visited Dubai and Abu Dhabi before. We really enjoyed the bus tour. Although the we enjoyed the winter sunshine we felt that even from January 2016, RCI has cut back a lot on what it provides while trying to sell lots of extras to you. Overall the quality of this cruise was inferior to that of last January and the issue with noise in our cabin, overall reduction in service and the poor way in which our complaint was handled, make it unlikely that we will sail with RCI again. Read Less
Sail Date January 2017
We did the same cruise on Splendour last year and wanted to get away for winter sun. Everything was very smooth. Boarding at 11.30am went well and our cabin was ready at 1pm and baggage arrived during the afternoon. We travelled on a ... Read More
We did the same cruise on Splendour last year and wanted to get away for winter sun. Everything was very smooth. Boarding at 11.30am went well and our cabin was ready at 1pm and baggage arrived during the afternoon. We travelled on a transatlantic on Vision in 2014 and liked the whole ethos of the ship. From the top down, Captain Marek to the room staff, dining room staff and bar staff, it was friendly and inclusive. It was the same on this trip. I can honestly say we didn't meet a member of staff who was not smiley and helpful. We had an inside cabin on deck 3, above cabins on deck 2 and underneath the dining room. There was no issue with noise whatsoever, although I have head tell that deck 7 cabins are often noisy due to the Schooner Bar and the Some Enchanted Evening lounge being directly beneath. The food in the dining room was very good with plenty of choice. We ate there on five of the seven evenings. One evening we ate in the Windjammer and one evening we were out on an excursion. The serving staff in both the dining room and Windjammer were friendly and helpful and efficient. I'm not crazy about eating dinner in the Windjammer as the buffet style seems rushed and not so relaxed, but we had a show and other things we wanted to get to that evening. The entertainment on board was pretty good. The Beatles Celebration were as always excellent both in the theatre and the following night in the Centrum. The two on board shows by the Vision singers and dancers were pretty good too. We didn't go to all the shows - we've seen quite a few comedy jugglers/magicians before - but what we saw was great. The Cruise Director's staff were all friendly and helpful and ran some very good entertaining events. Angelle, in her first post as Cruise Director, did a great job, able helped by Tony, Gianmarco, Hannah and Jamie. We got on well with them all and found them very nice people. We took two excursions. One was on the dhow at Khasab which was OK, but not overwhelming. The scenery was pretty good, but chasing dolphins with 5 or 6 boats all homing in on a small spot where they expected dolphins, but whom of course all disappeared, was a bit pointless. However, the crew on the dhow were pleasant and it was a sleepy, sunny afternoon. Having arrived in Dubai the day before the ship left port, we didn't need to explore Dubai when we docked there so we took an excursion, The Desert Dinner Safari, which was excellent. One of our best excursions. From bouncing across sand dunes in a 4-wheel drive, to climbing dunes to watch the sunset and ending up in a little oasis where we had dinner, road a camel and watched a belly dancer, it was all excellent. To round up, we are not picky, and there may have been a few mini points which weren't perfect. Yes the ship is ageing a little, but it's clean and the cabins are compact, but they have everything you need. If you ask for toiletries they will be provided - yes this is a change as they used to be provided automatically, but as with everything, there are always cost cutting measures. It wasn't an expensive cruise and you do get what you pay for, and in this case, more. Captain Marek runs a great ship and couldn't be more friendly or approachable. Read Less
Sail Date January 2017
We flew Emirates to Dubai and that was really excellent. Bigger seats, more legroom, great infotainment system, very large seat screen, really good food, great flight attendants, huge overhead lockers, clean, new, modern, smooth quiet. ... Read More
We flew Emirates to Dubai and that was really excellent. Bigger seats, more legroom, great infotainment system, very large seat screen, really good food, great flight attendants, huge overhead lockers, clean, new, modern, smooth quiet. Loved the A380-800 we went on. Without question the shortest 7 hour flight I have ever done and we would have happily spent another 7 hours playing poker and watching the movies on board, eating, wandering about the plane etc. My recommendation for this cruise is to stay on the plane if you can. We were cruise virgins and were recommended this holiday by our agent having given the brief to find a holiday in a sunny location with some class and things to do. The holiday for the weeks cruise wasn't inexpensive. Unfortunately Royal Caribbean and their ship The Vision [Prison] of the Seas didn't in any way live up to our expectations. Firstly the Arabian Adventures "private transfer" from the airport to our hotel for the night before was a beaten up grubby Toyota mini van driven by a chap of Pakistani origin who thought it hilarious to tell us that he had tried to get entry into the UK but had been refused because he was on a terrorist watch list, ha ha ha. We weren't laughing. Both of the other AA transfers were late to arrive, the last back to Dubai airport at the end of the holiday so late we just got on a bus also bound for the airport. The next day, embarkation involved standing in line for an hour and then having our passports taken from us. Hmmm....I'm sure I was always told never to give up your passport and we effectively became RC's prisoners. Starting as they meant to go on, every 10m on the walk to the boat there was another Royal Caribbean display and staff member badgering you to buy this, that or the other. I was already feeling harangued and stressed. Whilst the low level staff were all very nice and desperate to please (ultimately clearly their corporate masters rather than us) to the point where you could see the fear behind their eyes, at a corporate level Royal Caribbean and their ship we found tired scruffy, worn, crass and low brow. The cabin looked like a Travel Lodge room, not the new ones rather the ones in bad need of a refit some years ago and nothing like the website. Belly flop and ships sexiest man competitions around the pool, the 70's and early 80's Saturday seaside special shows (complete with white people wearing afro wigs, dark make-up, and singing off key) and the ships Captain prowling around the central bar floor singing Jon Bon Jovi songs was not what we really expected for "entertainment". Maybe JBJ was piloting the ship at the time, but I think not. Ra ra flag waving by the dining staff, clearly made to do it, in the dining room at dinner similarly lacked any decorum or class. It was Butlin's in the 70's on a boat, like it or not, and there was no way to get away from it. There was a totally overbearing and relentless competitive upselling going on throughout the week everywhere which included the staff themselves asking directly if we wanted to buy a $40-$50 (including $6 "service charge") bottle of £5 wine (Euro2 if you are in France) because "we are under so much pressure from our bosses to meet our sales targets". Plus staff openly trying to poach orders from other staff members tables causing a relentless barrage of request to order drinks. I did notice that those who had pre-paid for drinks packages didn't appear to have this issue however, I wonder why! Similarly their staff were repeatedly requesting that when we fill in the end of cruise questionnaire please could we rate them 10's because this is what determines what they get paid for the week. Furthermore Royal Caribbean are clearly aware of this issue as there is a question about it on the end of cruise survey. The fact that they seem to think we should also inform on these bottom of the rung put upon staff to them too so they don't get paid beggars belief. Clearly their "dedicated international staff" from places such as Peru, Madagascar, India and so on (didn't see any Germans, British, Australians etc) in these lower level roles, were very poorly paid and under the corporate cosh all of the time. There were also PA announcements to "put extra gratuities for staff in envelopes provided" presumably so RC could get away with paying them even less themselves. Everything included was done to the most basic level they felt they could get away with. For example, the listed ballroom dance classes were in fact 30 minutes once in a bar area by two of the show staff who could neither teach nor were qualified and just wanted to get it done and away to their day jobs, box ticked! Similarly the Poker lessons were not a lesson at all rather just a game with other (far more experienced players) and with the sole intention to turn you into a Royal Caribbean fish for the week bled dry by the 10% table rake. Everything not included they charged as much as they thought they could get away with. The indoor pool, one quieter place on the ship where you could get away from the likes of Black Lace - Agadoo playing over the PA system, was partly empty of water and falling to bits. We even had to ask the staff to get the maintenance men to take their hammer drill elsewhere mid afternoon while by the pool. The assistant entertainment manager was openly announcing to everyone from the main stage in the theatre that she was leaving at the end of the week to go and work for Celebrity, at every opportunity she had. I've not seen anything like the entertainment director since Hi-de-Hi and the only person I would recommend see him would be Steve Coogan if looking for ideas for new material. The drinks were limited and extortionately priced with 18% service charge added just to add insult to injury. As well as wine we like cider and English pale ale; requests for which were met with blank faces and a shrug from the "carefully selected international staff". It was all lager, mostly American, cocktails and mid range supermarket grade wine at grossly inflated prices amounting to profiteering. The main dining room food appeared ready made and often from frozen. The unpopular gritty snails ended up on the menu every night they were so slow moving. The orange juice wasn't orange juice and all the drinks appeared mixed up from artificial concentrate rather than actual juice full of artificial sweetener. The coffee was good however! Everything was American centric rather than with regard for the main demographic of the ship which was plainly predominantly British, certainly European. At every doorway there was a nazi staff member demanding to squirt disinfectant goop on your hands because everything is infected apparently. Don't know about you but I was taught to wash my hands before meals and after using the toilet and I don't want to be on holiday with people who don't or on a boat that is generally infected! My case was delivered with the lock broken off to my room, 6 hours after we boarded the ship which got things off to an unfortunate start. Nothing was taken from the case but plainly the case was broken into rather than by accident. We later learned that anyone with their own alcohol in their cases would have it seized on boarding! Nothing was said, it was just dropped off at our room. The porters Royal Caribbean are using were grubby in dirty clothes and equally grubby high viz vests and I was uncomfortable leaving our cases with them particularly when we disembarked. They definitely didn't look the part. We met plenty of people on the boat, some of whom had done more than 50 cruises in their time and they were of the same opinion. One couple, cruise veterans of 30 years, said that this was the tackiest cruise they had been on and would not be sailing RC again. On the plus side (and I'm trying really hard to find something), the ships band were good and we would have liked to have seen more of them doing their own sets. The lower level staff are clearly doing their best in difficult corporate circumstances but we were left with the clear understanding that RC are not a nice company to work for. We also found we would have liked to try the games in the casino (Poker and Blackjack) but the table cut and minimums were way too high and for reasons that are not clear smoking was also allowed in the casino and made for a quite unpleasant environment. Food was not 24 hours and room service incurred a charge at certain times contrary to what was promised. The food that could be got out of hours was rudimentary and low class. Burgers, chips, processed chicken pieces, or maybe gritty snails in garlic. We won't be doing anything with RC again and in the process of making complaints to get a good part of our money back - In short, avoid! Read Less
Sail Date January 2017
To be quite honest, we choose this cruise on price, as we were actually in the travel agents paying the final payment for our imminent caribbean cruise with msc and it seemed too good to be real or true! Really, were it not for the msc ... Read More
To be quite honest, we choose this cruise on price, as we were actually in the travel agents paying the final payment for our imminent caribbean cruise with msc and it seemed too good to be real or true! Really, were it not for the msc cruise being that weekend, i might have researched royal caribbean international (rci) out and not gone at all. Otherwise, i simply forgot, after our return. Beware, they might show a low price on the initial cruise head-liner adds, the expense in the cruise will far outweigh any other cruise we have tried. The flight was also a massive incentive to book this experience, being with emirates on a new a380/800. Plenty of leg room etc; The cruise was, or seemed such a bargain, we managed to persuade my brother and sister in law to join us. THIS TURNED OUT TO BE A BAD EXPERIENCE TO INTRODUCE THEM TO CRUISING The flight was pleasurable, in as much as any 8 hour flight can be, the in-flight catering was some of the best we have experienced, the wine for cheap economy, was quaffable and i had 3 small bottles to sample!! Now dave and pauline, have never sailed, cruised or been away from the normal med hospitality and basic hotels, (benidorm, majorca etc) so as we booked with 3 months until the cruise, hence we asked for us to roomed / cabined close together. Rci did the opposite. Dave was up the bow on deck 3, we were down in the bilges, right at the back on deck 2 and one deck above the propellers! The noise was unbearable. The area of the cruise, the united arab emirates (uae) was new to me, with the concern for isis and islamic fundamentalism, being a priority, we were assured oman and the other emirates were exceptionally safe, as so it proved to be true. You will not believe how safe you feel ashore. Going ashore, was one of rci's better routines, it is organised well. Once ashore you are mobbed with taxi drivers and excursion flogger's! We took the local taxi and if his english was poor, the lad was very polite, and tried his best. we saw all the best views, visited the best places and came away as much as £200 for the 4 of us, over the exorbitant prices displayed on board. One place you must visit is the grand mosque. one of the top 10 mosques in the world. a place of lavish marble, gold, green oriental jade, persian carpets of a luxury, the likes we will never be able to afford or put feet on! This place was an exceptional place to visit. The guides were informative, with a genuine smile and english play-back recorders to assist in the questions you naturally ask about the place. You must not miss that in abu dabi. You can also put on your list of must do's, the dowh sailings in khasha, not sure about its spelling, sorry! But the trip of 3 hours at roughly £25 pp, was a most enjoyable trip, of (sailing, no not really sailing, but motoring) up the arabian gulf inlets, with several pods of small dolphins and beautiful scenery to admire and warm 29*c waters to snorkel and swim in, though only one young man was brave enough, amoungst us near pensioners went in. The are was safe, the drinks ashore were expensive, on a pavement cafe, we had 3 coffee's, 1 tea, for £14! Quick back to the ship for lunch and a glass of wine. The all-inclusive drinks package!! Dont do it, unless you are an alcoholic, intent to have your fill at all costs. It works out at very near £425 per person!! That is £850 per couple!! This is a rip off, unless, and i have enquired,the £850 was a mistake and it should be £225 per couple, but will not hold my breath on that little gem. Buy your drinks, by the bottle at evening meal, the staff will keep the rest for tomorrow, don't worry. In the day, drink by the glass and you won't be ripped off. the msc drinks package was worth every penny and great value. I have had to come back to add a little bit of information about the entertainment. ok on the msc cruise the entertainment was many times what we endured on the vision of the seas. Out of step dancers, bad choreography, amateurish and poor overall, would be the best i can describe it as. The cruise director was so cheesy!! and so insincere. Tips are paid for in advance of sailing at £80 per person yes pp!! The room staff have to be given extra, and so do the waiters who try their best to see you ok. The ship can best be described as dated. Read Less
Sail Date January 2017
There are a lot of negative comments about Vision so we were interested to experience it for ourselves. We have cruised with RC before on a similar sized vessel (Splendour) so we were familiar with the modus operandi. Last time we were a ... Read More
There are a lot of negative comments about Vision so we were interested to experience it for ourselves. We have cruised with RC before on a similar sized vessel (Splendour) so we were familiar with the modus operandi. Last time we were a little disappointed with the service levels and lack of attention to detail but had no real issues this time. We thought the availability of food in the restaurants was good, the cleanliness was good and service generally good apart from one or two occasions. We were slightly disappointed with one or two occasions in the main dining room at night particularly on one occasion where we were seated but waited for service for quite some time and then received patchy attention throughout our meal. The meal was lukewarm and when I asked for blue cheese for dessert we were advised there wasn't any despite the fact we had seen an extremely large portion delivered to another table on request the previous night. I assume the waiter couldn't be bothered. Drinks service good (deluxe package) and we ate in the speciality restaurants 3 times at a reasonable upgrade and good food/service. We were allocated our room (inside) when we booked but no complaints. Very comfortable and a lot of storage. We did make the mistake of drinking the water in our room at an extra mini bar charge despite having the package but although we had seen another couple refunded for this we were denied and the policy seemed unclear. We didn't get involved with the entertainment out of choice but heard that it was average apart from a very popular Beatles show. Although the ship is one of the older ones to say it is tired would be unfair. We thought it was fine. Overall we enjoyed our cruise and are happy to rate as very good Read Less
Sail Date January 2017
Last minute decision to book this cruise as it was a bargain not to miss - included Emirates flight. Have only travelled with RCI once before, usually go with P and O. Flight and transfer good. Arrived around 7.30am so we were ... Read More
Last minute decision to book this cruise as it was a bargain not to miss - included Emirates flight. Have only travelled with RCI once before, usually go with P and O. Flight and transfer good. Arrived around 7.30am so we were transferred to a hotel for breakfast, then boarded ship around 11am, allowed into cabins around 1pm. First impressions on exterior of ship we thought it looked a bit 'tired' i.e. deck/sun beds etc. Didnt spoil our holiday though, interior was OK ...cabin a bit small but not a problem. Unfortunately no cabins in centre of ship available so we had to have one at the rear of the ship. Drinks VERY EXPENSIVE, i.e. small Chardonnay 8 USD PLUS 18 per cent service charge, Proscecco 10 Dollars plus service charge, practically all lager was bottled around 5 USD. Evian water 6 USD - disgraceful!! My partner forgot his Bow Tie so hired one for the evening 8 USD....!! Of course no chance of buying alcohol on shore so we drank very little during the week. On deck/Windjammer buffet area there is tea, coffee, water, flavoured waters available free of charge, also ice cream. There is no kettle in stateroom but another passenger mentioned you could ask for one to be delivered to the room. Food in general OK but nothing special....more in keeping with an average 3 star hotel. Staff everywhere VERY pleasant and willing to please. Found the constant 'plugging' of their excursions, trying to persuade us to buy wine, spa etc quite annoying, in fact we hadn't even boarded the ship when we were accosted. Personally prefer P and O overall but can't complain as it was very good value for money. Tip: take a wide neck plastic bottle to fill from the water fountain if you don't want to keep buying cold drinks. They don't 'advertise" the fact that Shuttle Buses are available as they want you to purchase excursions. in Dubai there are shuttles provided by a couple of Malls, Abu Dhabi - ships shuttle to a Mall in City, we then took a taxi to Mosque, Emirates Palace etc 3 hour trip for 6 persons was around £20 per person. Muscat you can walk to the Souk and/or walk along the Corniche FOC. Read Less
Sail Date January 2017
We decided to cruise on this ship for various reasons. Captain Marek on this vessel, runs and excellent team, and the entire crew seem very happy & interact with passengers very well. At this time of year, the weather on this ... Read More
We decided to cruise on this ship for various reasons. Captain Marek on this vessel, runs and excellent team, and the entire crew seem very happy & interact with passengers very well. At this time of year, the weather on this itinerary is normally very good, without being humid. We decided on a b2b cruise to cover a birthday, & enjoy good weather for longer than a week. The change over from one cruise to the next, was well handled by Fernando & staff. The fact we kept the same room was helpful, but the handing out of new cards was simple & the entire event went very smoothly. We chose a JS, midship, which proved a good choice when on the second week, our sea day, was the only day we experienced a storm, but the location of our room meant we were not affected at all. The fact the stabilisers were in use also helped. Alex was our SRA for the first week,then he went on vacation, so Bernard was his replacement. Both these chaps were lovely & cleaned our room well & promptly, as they knew we were early risers. We had enough space for storage, and seating, both inside the room and on the balcony. The only downside to this room was that it had an overhang which meant we didn't get the sun all the time on the balcony, but to be candid, we were quite happy as it would have been too hot sitting in the blazing sun all the time. As we are experienced Diamond Plus cruisers (500+ points), we do not dine in the MDR regularly, not because of the quality of food, but we know the menu so well. We decided to eat mostly in the Windjammer for breakfast & dinner. The crew working here were lovely, helpful & friendly. Paula, from Argentinia, was one girl we interacted with regularly & she had a very outgoing personality. She always seemed to find something to clean & tidy, above clearing the tables. It was good to see the Captain & senior officers eating here....and clearing their own plates afterwards ! We saw more senior officers in one day on this ship, than we have during an entire cruise on other ships....well done. The food in the Windjammer was of high standard, both in presentation & taste. Most evenings they had a theme might, but always had other options to select if the Thai, TexMex, Italian, etc didn't appeal. How anyone could not find something to eat is beyond us, but...... Fernando, Loyalty Ambassador was super friendly & efficient, but he is due to go on vacation, so his replacement, Vishal, another lovely person, will take his place until he then goes to the Rhapsody, once Fernando returns. Guest relations & Shore excursion staff were all lovely people, having to put up with unpleasant people & questions on a regular basis. We can state this without hesitation, because we witnessed such events. Whilst standing in line at Guest Relations, we overheard a very arrogant woman complaining loudly about, what we considered, a minor problem. The staff member handled the situation very well, but not to the satisfaction of the complainer, who we think wanted compensation in some form....It certainly takes all sorts on a cruise ! Our only complaint, which is fleet wide, not the responsibility of the Captain...Smoking in the Casino. Grrr...RCCL....when will they realise that passive smoking is as bad for the health of those having to breathe in someone else's smoke, as it is for the actual smoker. We were in the casino one day, when a man stood right beside me & lit his cigarette, even although I had a tissue over my nose & mouth. We could not move from the slot machine, as we were using a voucher which meant we had to confine ourselves to the one machine. As a result of the smoke in here, I felt unwell for a couple of days, I now understand what it is like to suffer from smoke inhalation...I did. Please ban smoking completely in the casino, not just for health minded passengers, but especially crew, who have to work in here constantly. Rant over....again ! We did not normally sunbathe, but on one occasion, when we decided to lie out after being ashore in Muscat, we found there were no loungers available. It was obvious that most people, as confirmed by the Captain later in his announcement, did not leave the ship at all the second day in port. We had use of the Concierge lounge, and MJ, Concierge, worked very hard, both dealing with telephone enquiries/demands, and interacting within the the lounge itself. In the evening, he, along with Vin & Wayne, bar servers, worked very hard. They were all very diligent, & ensured the bar & food was ready for opening time. Attentive & friendly, without being overbearing, is an appropriate way to describe them. Keeping the best to last....Rocking Captain. If you haven't been to the Centrum to hear him & some crew sing at 8pm on second formal night,then you have missed a good experience. We have never been on a cruise when this happens and it shows that the Captain and crew have great respect for each other. Not all the singing is right on key, but it's the fact the event takes place is what is so good ! Everything went to time, muster drill started when stated, as did everything else, another sign of a good leader. The new CD did well, and was as visible as all other senior members. We enjoyed the Bridge tour, conducted by the Captain, again unusual, as it is normally a junior member who is assigned to carry out this duty. On disembarking, Captain Marek was present to wish everyone a safe journey home..a very nice touch. We hope to return soon to this ship, & are looking forward to the warmth of both the weather & personnel ! Read Less
Sail Date January 2017
My wife and I are 30 and from the U.S., and took a 7-day "arabian" gulf (read: persian gulf) cruise for two reasons: First, we had an expiring RC credit that we had to use, and second, because the itinerary was awesome. We knew ... Read More
My wife and I are 30 and from the U.S., and took a 7-day "arabian" gulf (read: persian gulf) cruise for two reasons: First, we had an expiring RC credit that we had to use, and second, because the itinerary was awesome. We knew going into this that the Vision was an old, smaller ship, but we figured we would use the ship solely as a vehicle for lodging, food and transportation to take us around a part of the world where most Americans don't venture. Ultimately, I wish we had just let the credit expire, and booked our own hotels, transportation and meals between the UAE and Oman. The ship is so old and cramped, the food is so bad, and the beds so uncomfortable that it just isn't worth it, now matter how cheap the cruise fare is. RC figures out a way to screw everything up. Here are some examples: Say all you want to do is relax by the pool on a sea day. You wake up early and reserve chairs. But no matter, because the crew will allow people to take chairs from other parts of the boat and plop them down on top of you. Then, a god awful singer employed by RC who sounds like a dying cat will screech in your ear over the loud speaker all afternoon until you beg for mercy. To ease the pain, you order a drink, only to get a $14 bill for a watered down vodka and anything. Take note that the dining room food is garbage, and tiny portions at that. Either buy a specialty dining package for all nights to get a serviceable dinner, or just eat the slop from the troth (buffet), which is much better than the dining room. Also, the ship's crew provides absolutely no warning of when they will insist on keeping your passport and giving it back - so you are essentially kept prisoner on the boat until the crew decides they will give you your passport back and allow you off the boat. This especially sucks considering the boat leaves these great ports of call in the middle of the afternoon, so if you miss it, you're absolutely hosed. I highly recommend visiting the "arabian gulf" ports of call - just not through a RC cruise. The itinerary gives this trip 2 stars, everything else, zero. Read Less
Sail Date January 2017
Choose this cruise instead of going to the Caribbean as we were worried about zigs virus We had a couple of days in Dubai before the cruise which we would definately recommend The ship was smaller than our usual choice but we liked ... Read More
Choose this cruise instead of going to the Caribbean as we were worried about zigs virus We had a couple of days in Dubai before the cruise which we would definately recommend The ship was smaller than our usual choice but we liked it,we had a balcony cabin 7022 which was nice although we didn't use the balcony very much,our fantastic cabin attendant kept it very clean and comfortable well done Brasil loved the towel animals,we were on my time dining which was good we booked our table for 8.30pm each night and got to meet different people each night,the staff on this cruise were great and could not do enough for us,the shows were a bit limp but ok, and it was very easy to get a drink in the theatre which can be a problem on larger ships the destinations were good and the shore excursions not to expensive and well organised, the food in the buffet was good and plenty of choice and the food in the main restaurant was also good quality and well served,yes the morning buffet is busy but it's the same on all cruises we have done [10+ ] this was our second RC cruise the first was Anthem of seas,which we loved, we like royal Caribbean they seem to put a bit more effort in to entertainment side which we like,we are trying the Oasis of the seas in two weeks and are looking forward to finding out what a large ship is like [ can't wait ] All in All a good cruise for us, sure there's things to complain about if you look hard enough, we go on cruises to enjoy so don't look for negatives and we would go on Vision again,in fact we have just booked its sister ship for January 2018 Caribbean as part of a land tour holiday. Read Less
Sail Date January 2017
This was our second RC cruise and although Vision of the Seas is a much smaller ship than we cruised on before it had many features that we preferred. The pool area was less busy and there was no bum fights for sun beds as before. With ... Read More
This was our second RC cruise and although Vision of the Seas is a much smaller ship than we cruised on before it had many features that we preferred. The pool area was less busy and there was no bum fights for sun beds as before. With fewer passengers the bar areas and restaurants were less busy. It is not really a cruise liner for teenagers (luckily we didn't take ours this time) and the clientele was much older. At 44 I think we were amongst the youngest of passengers. Staff were all very attentive in the restaurants and bars and our cabin maid kept our room immaculate, changing the bedding daily. I would have liked to have had tea making facilities in the room but it really isn't a hardship to trot upstairs to one of the drink stations. The drinks packages are expensive but the wine was of a very good standard and I think we got our monies worth over the period of the week. We didn't book any excursions as these are quite pricey. We simply took the free shuttle bus rides into the towns and then explored independently on foot, using a taxi to return to the ship from Dubai (only $15). Check in/out is a very organised proceedure and we didn't have to queue at any time. Our luggage was delivered straight to our room for when we arrived and delivered to the collection point on disembarking. Overall an excellent cruise. We hope to cruise again with RC In the near future. Read Less
Sail Date January 2017
We had not taken a cruise with RCI in several years and although we were a bit disappointed in how everything seemed to have gone down a notch (except the service of many of the crew), we still did have a fun time on our Arabian Gulf ... Read More
We had not taken a cruise with RCI in several years and although we were a bit disappointed in how everything seemed to have gone down a notch (except the service of many of the crew), we still did have a fun time on our Arabian Gulf Cruise aboard the Vision of the Seas. We travelled with 6 other family members. HIGHLIGHTS: attentive waitstaff and room steward, friendly cruise activities staff, interesting ports of call and the time allotted, a wonderful Muscat Mosque shore excursion, amazing magician show (I thought the audience should have been more responsive), fun & creative game activities, beautiful gleaming décor throughout the ship, very smooth boarding and deboarding process. FROWNS: a mild but persistent septic smell in our deck 3 corridor, very limited hours for the self-serve ice cream, small offerings at late night Park Café, uninteresting portrait backgrounds, never any vacant deck chairs but way too many unoccupied towel-draped chairs on the outside decks (always plenty vacant ones in the Solarium, though). TWO THUMBS DOWN: because of the inappropriate dress of one of the guests, 35 minutes of our Abu Dhabi city and Mosque tour were wasted while we waited for our guide to sort out the issue (in the meantime, the rest of us were left standing on the inside of the mosque security check entrance not knowing what was going on). Since both ship literature and the shore excursion staff had given ample warning and clear instructions about proper head and body covering at the mosques, we still don't understand how our tour guide could allow an inappropriately covered person to even get in line when we got off at the mosque stop. Several of us reported this to the shore excursion desk afterwards but we have yet to receive any follow-up apology. As for shore excursions on the whole, we were very pleased. Our groups were never excessively large and all our tour guides were extremely knowledgeable and personable. Considering that the grand mosques in Muscat and Abu Dhabi have limited visiting hours, we felt the best way to see them was as part of an organized ship tour. In particular we were most impressed with our guide Abdullah in Muscat, who was both informative and entertaining and knew how to herd us through the streets and sites efficiently! Khasab: The ship should have been provided us clearer instructions regarding the free shuttle from the ship to the town of Khasab. Hoping to take the shuttle and then walk to the nearby Khasab Castle/Fort, we got off when the driver stopped in front of what looked like the town center - a block or two of small shops (not knowing, that there was yet another stop further along the route.) Following minimal directions we got from a passerby, we walked hesitantly about 20 minutes along a very quiet dusty, and fairly uninteresting road until we were relieved to arrive at the old Portuguese castle. It was small but quite fascinating (entrance fee of .5 Omani rial, or 5 dirhams). But what we did discover after chatting with some other cruise passengers we met there was that the shuttle route is a LOOP first stopping in town (1/2 way point) and then stopping at the Castle - the 3/4 point of the loop. In fact, from the top of the Castle, we could even see our cruise ship docked just across the water! We did enjoy taking our time looking through the old fortress, especially with so few visitors there. We also enjoyed going across the street to the Lulu Hypermarket (yes, it’s a HUGE store) where we bought a variety of dates and other local snack food. Going back to the ship, we just stood outside the castle along the main road and soon enough, the shuttle van arrived to take us back to the ship. We were just minutes away! Muscat: To get a good feel of the port, we took the shore excursion to the Qaboos Mosque, the Mutrah Souk, and other parts of the city. Wonderful! In the evening we ventured out on our own. Note that the cruise ship gets around the visa issue by collecting our passports while we are in Oman, and giving each of us a special pass as we leave the ship and which we had to return when we re-boarded. We took the free shuttle that took us to the end of the pier and the start of the seawall (Corniche). From there we strolled along the Corniche, getting a taste of the Omani nightlife and where we viewed the Sultan's two yachts that were moored in the harbor, and then shopped in the Mutrah Souk. Very pleasant and very safe. The whole passport collection and return was done in a very efficient way, too. Not a small task. Bravo, RCI. Abu Dhabi: Hopefully our "mishap" on our shore excursion was a rarity - the bulk of the tour was excellent. The Sheikh Zayed Grand Mosque is a must-see! Also, the free wifi at the Abu Dhabi terminal is excellent and there are plenty of benches for sitting while you catch up on email or send photos. Shopping opportunities there as well. The wifi even reached as far as the Aquarius Dining Room while our ship was docked! Dubai: The complimentary shuttle to the Mercato Mall was very convenient. On our last day, we went on the shore Excursion: City Tour with Airport Drop-off. Another well-thought feature. A highlight of this city tour but not mentioned in the cruise write-up (why not??!!) was a 10 minute stop in Jumeirah so we could run out onto the beach and have a perfect photo op in front of the iconic Burj al Arab. Our guide also took us on a walk to a couple of spice and gold souks but these were more like regular stores on the main street rather than the intriguing stalls in the winding alleys of the Deira district, so that was disappointing. We appreciated the two day docking in Dubai so we could take a desert dinner tour. However we went through another agency for the Red Dune Bashing/Bedouin BBQ tour because the ones offered on the ship did not include Dune Bashing – or didn’t mention that. We booked this one before our cruise and fortunately we were able to be picked up right at the ship terminal - a memorable experience riding the red dunes in the Lahbab desert with dinner and entertainment at the Bedouin camp! Read Less
Sail Date January 2017
I chose this cruise as it was on offer at the travel agents,also Friends had been with Royal Caribbean before & recommended it! I read reviews before I went & was a bit concerned about the negative comments but I think they must ... Read More
I chose this cruise as it was on offer at the travel agents,also Friends had been with Royal Caribbean before & recommended it! I read reviews before I went & was a bit concerned about the negative comments but I think they must have been on a different ship! We went on the Dubai,khasab, Muscat, Abu-dhabi,to Dubai trip (7 nights) every thing was well organised from being met at the Airport to boarding the ship. throughout the trip all the crew were friendly ,helpful & couldn't help enough, we had an inside cabin without a window which was very comfortable but I would choose to have a view next time,(some ships have a virtual window) the ship was clean & well maintained although a cabin near us did have a burst pipe! There was plenty of choice of food during the day (serve yourself buffet) & in the evening,we chose my time dining so we were able to go for evening meal when we pleased & found there was only a short wait to be seated, the main restaurant staff were excellent & the food was top quality. you can eat in the buffet if you prefer, there was 2 formal nights which was nice to dress up a bit! On the whole the entertainment was good or you can use any of the bars for a drink. we didn't go on any of the excursions as we thought they were a bit expensive & some who did go were a bit disappointed. would we chose Royal Caribbean again? yes! one tip is if your using a credit card make sure that you let your bank know your cruise route as these are American ships anything purchased on board shows up as a transaction in Miami, so my card was blocked as I was in Miami at 10am & Dubai 1hr later! the Customer services team allowed me to use their phone to contact my bank & resolve this without charge, Vision of the seas is not the biggest or newest of the fleet but we thoroughly enjoyed it! Read Less
Sail Date January 2017
We chose this cruise for a winter break,but was a little apprehensive due to negative feedback we read before leaving. We have been with Royal Carribean before and knew what level of service is offered,well we were not dissapointed. ... Read More
We chose this cruise for a winter break,but was a little apprehensive due to negative feedback we read before leaving. We have been with Royal Carribean before and knew what level of service is offered,well we were not dissapointed. The staff and service were amazing only encountered a couple that were not so helpful on the customer service desk apart from that the staff fall over themselves to make your holiday a memorable one.We were asked on several occasions is everything okay can they get us anything. One review I read was that the food was the same in the Windjammer well I defy anyone to not find something different everyday to eat the food is amazing. I found some people were rude to the staff with no please or thankyou dosent cost anything. Our room was a little small but you are only sleeping there so did not find it a problem. very clean bed changed every day with cleaning staff very nice. Shore excursions were reasonable enjoyed the big bus tour of Dubai at night, wrap up though cold on the top. My only criticism would of been that the windows on the side of the ship were very dirty especially on the top deck.on our other cruise they would be cleaned daily when in port but it was a new boat. Do not know what some people expect, the boat is 20 years old but spotless. Read Less
Sail Date January 2017
We chose this cruise because of the destination, the weather, and the time. However we had never sailed with Royal Caribbean before, but we hoped it would be like P and O. How wrong could we be...... I have never sailed with such a ... Read More
We chose this cruise because of the destination, the weather, and the time. However we had never sailed with Royal Caribbean before, but we hoped it would be like P and O. How wrong could we be...... I have never sailed with such a mean spirited company. Everything was geared to extract as much money out of the guests as possible. Firstly everyone was given the same embarkation time, so the queues were long and tiring. Eventually we get to our room and await our luggage. However my friend's case did not arrive. We were directed to security and there like a naughty schoolboy he had his bottle confiscated. You will only be allowed to drink what they sell you at extortionate prices. You are not treated as humans, but as cash generators. You will get the hard sell on everything but beware of the 18% tax they levy on everything. Having a drink in the evening costs the best part of £20 for 2 drinks so beware ! On a sea day there are not nearly enough Sun beds, and the half hour rule for leaving them unattended is not enforced. The food is very mediocre. The Aquarius restaurant is very slow but at least you can sit down in comfort. The Windjammer is a free for all buffet with everyone milling around looking for a clean table. Food is quite repetitive. The singer and band who play on deck 4/5 are worse than average and played the same limited repertoire every night, they must have been as bored as we were. Public toilets left a lot to be desired and always smelled of stale urine, with paper towels strewn everywhere. I had to complain to a member of staff one night because of the awful smell coming from the gents toilet every time the door was opened. We didn't do a lot with the day time activities, after we saw the belly flop completion in the pool, surely they could have come up with something better than that. Cabins were average, but you have to ask for showergel and soap. Disembarking, well they have extracted as much money as they can and they want you gone, We were off the boat at 06.45 for a flight at 2.30 in the afternoon. So overall not the best experience I have had on a cruise, and would not recommend Royal Caribbean to anyone. Read Less
Sail Date January 2017
This was our first cruise so I cannot compare it with other cruises but overall we had a good experience. Our youngest child had difficulty going to the kids club and the staff did not have much patience for him, so at times it was ... Read More
This was our first cruise so I cannot compare it with other cruises but overall we had a good experience. Our youngest child had difficulty going to the kids club and the staff did not have much patience for him, so at times it was difficult to find anything else for him to do on the ship. He spent a lot of time watching TV when we were at sea! Our other kids loved the kids club and wanted to spend every second they could there. The pool is quite small so at times it felt too crowded to take the kids there and the rock climbing wall is for 6+ and only open for a couple hours a day. The dining room felt really slow with trying to get four kids to behave and wait patiently for their food, so after two nights of trying with them, we gave up and ate all of our meals at the Windjammer. We actually thought the food was better in the Windjammer and way easier with kids. There were times, it was way too crowded and it was difficult to find a table but overall it was fine. The staff was usually really helpful with our kids and always nice. The excursions seemed super over price and I'm glad we ended up finding our own tour guides. Our private tours ended up being much cheaper than the excursions and they were sooooo much better. At least for us, we prefer not traveling in a big group and the private tours were just our family. For our guide in Muscat, we used Nasser al-Mazrui. He took us on an amazing adventure to a sinkhole, a beach, and to see a couple wadi's. My kids loved it!! His number is +968 9214 5678 and his email is nassermazrui39@gmail.com. In Khasab, we took a boat tour to see the dolphins, the fjords, and do some snorkeling. It was FANTASTIC!! We used Mohammed and I contacted him through WHATSAPP..his number is +968 9902 8609. He charged the same for all 6 of us as the ship charged for one of us! Read Less
Sail Date January 2017
This was our first time cruising. After reading some of the reviews on here I was a little apprehensive. Well was I in for a surprise. We had an excellent time, weather fantastic, staff on board excellent, food excellent, entertainment ... Read More
This was our first time cruising. After reading some of the reviews on here I was a little apprehensive. Well was I in for a surprise. We had an excellent time, weather fantastic, staff on board excellent, food excellent, entertainment very good. We where in a stateroom with balcony room 7060,i was excellent, very compact but loads of storage. Our room attendant kept the room spotless. Room was cleaned during the day and at night room was prepared for us going to bed. Cannot complain about anything on this cruise. As I said we where a bit apprehensive after reading some of the reviews and what people where complaining about...I think some of these people would need to take a look at themselves and or their lives...you are on a boat with thousands of over people, the pools are salt water so some things will have a bit of rust on them...the staff are always cleaning, painting, polishing etc they cannot do enough for you. Bring your own shower gel and shampoo none are supplied. Thank you to all the staff.. a job well done. We have booked another cruise for 2017/2018. Read Less
Sail Date January 2017
Had never been on cruise with RCI beforebut we wanted some winter sunshine and this Itinery fitted the bill We were really pleased with the ship and staff We found all members of staff to be excellent , all seemed happy to be on board ... Read More
Had never been on cruise with RCI beforebut we wanted some winter sunshine and this Itinery fitted the bill We were really pleased with the ship and staff We found all members of staff to be excellent , all seemed happy to be on board Although an older ship and bit tired in places all areas of ship kept really clean Public areas all bright and cheerful . The weather was great and we always managed to find sun beds regardless of time of day Food in Aquarius was very good , plenty of choice , lovely waitresses Nancy and Tatania Enjoyed couple of meals in Windjammer and snacks in Lattitudes and Park Cafe . Had drinks in R Bar and Schooner bar of evening , again staff were great especially Ronaldo in R bar and excellent choice of drinks at all venues We had a complimentary select drinks package and upgraded to premium package onboard for 10 dollars a day plus tax which was really good value . Did our own thing in Khasab Muscat and Abu Dhabi And got hop on/ hop off bus in Dubai All in all this was a fabulous cruise and Itinery and would 100% recommend Can't understand the negative reviews . Read Less
Sail Date January 2017
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