The sheets had holes!
The curtains were stained!
The food gave me food poisoning!
Extremely understaffed!
I asked for a refund on my gratuities and they confirmed on board that I would. I have been on the phone with them for a full hour and all they could say is “Sorry no, we already paid the workers.” This would be an improper charge if they said they would give me a refund but ...
First cruise since 2019 and we went in with realistic expectations. Long time Celebrity cruisers, we liked Royal’s price point for a first sailing out of Southampton. We chose a guaranteed inside cabin as we were unsure of how much we would use the balcony on a cold weather cruise.
Embarkation was efficient as was the parking at ABP. We walked steps to the ship and were onboard by 1130 with ...
I was planning this cruise for a year, but was back and forth between this and the Grand Mediterranean visiting multiple cities, but was finally convinced Greece was it after multiple adds and pop ups on social media, and quickly became the must see location for 2023...and was so happy I did, this was my first cruise of three as I was doing back to back
I'm also happy Explorer was the ship, ...
Background - 1x HAL (Mexican Riviera), 1X Princess (Alaska), 2x NCL (Alaska and Western Caribbean), 8?x CCL. Self, DW, 2X adult DD (21/24), MIL/FIL. At this point we look at itineraries first and price, not necessarily line or ship. In no particular order...
Itinerary - only Costa Maya was new for us. They cut the port time short before the cruise, so all board was 12:30 PM. Our excursion ...
Spent two weeks on Allure starting on May 7th and I'm sorry to say there were many disappointments. Quality & Quantity of food has significantly declined and that was across all venues, esp. the Specialty Restaurants where the prices are way to high. Pinnacles not staying in a Grand Suite or above could not have breakfast in Coastal Kitchen and were allowed to have breakfast in Chops, where the ...
First time cruiser so I went in not knowing what to expect/low expectations but boy did it go high and beyond. I met amazing people both staff and fellow cruisers and frankly, I had the best holiday since a long while. We had a room with a balcony which I loved waking up to a different view every morning. On ship, I spent most of my time attending the free events such as shows, promotional events, ...
My visually disabled gf and her visually disabled family choose this cruise as a celebration of life get together for her family. We paid as much as possible in advanced, and asked about specific amenities (such as a reader) to assist her and her family. We were assured from the sales staff about capable the ship was. It was mostly hot smoke. Below are a list of issues that I would encourage any ...
Having sailed on Serenade of the Seas in February and having such a great time we decided to return to Serenade in May for my Birthday. We enjoyed this cruise even more than the one in February, the ship just keeps getting better and better! They have been painting exterior decks, installing new aft awnings, varnishing deck rails, honestly, the ship looks brand new. Ships interior is spotless, ...
We traveled with our family-2 kids under 10 and 2 adults. The ship was dated (stains on lounge seats, theater chairs, etc. The main hall of this ship was very congested on floor 5 and it did not feel like a grand cruise. The pool was crowded and by the end of the days at sea- green/discolored from all of the use. We couldn’t get off the ship fast enough. Another problem is that the nightly ...
I am a regular cruiser (Diamond RCL, Platinum Cunard, Elite Celebrity) but this was my first 2 night/3 day cruise, and first time on Anthem of the Seas. This had much more of a "booze cruise" atmosphere and demographic than a longer cruise. There were lots of hen parties, birthday celebrations and children. I had a single balcony stateroom on deck 6 which was perfectly adequate for the two nights ...