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Cruise Ratings
1 Helpful Vote
Sail Date: January 2018
The party - Wife and I, mid 40s. Managed to leave the kids at home. We've been on about a dozen cruises mainly split among RCI and Carnival. I've finally come to the conclusion that RCI is better suited to us. Embarkation is Miami ... Read More
The party - Wife and I, mid 40s. Managed to leave the kids at home. We've been on about a dozen cruises mainly split among RCI and Carnival. I've finally come to the conclusion that RCI is better suited to us. Embarkation is Miami was a breeze. We just scrape platinum level, so that makes it a bit easier but embarkation seemed pretty smooth for everyone. The preceding cruise unladed a bit late so the crew was running a bit behind but did a great job catching up. Enchantment has a lot going for it. There is just enough of the new stuff to keep things interesting but it is also small enough to make for easy navigation. She has some wear and tear but also many charms. The staterooms are in good enough shape and are always well-maintained by the housekeeping crew. We were in a junior suite on deck 8. If you are a light sleeper, avoid mid-ship on deck 8 since it is under the Solarium pool so chairs are being moved around above you many hours of the day and night. Now I know, and so do you. Go for deck 7 or below. Making the situation worse was our proximity to the heavy door to the area overlooking the Centrum. All in all we lost some sleep but not a big deal in the grand scheme. Not sure why, but we ended up eating most of our meals at the Windjammer buffet. I have to say that the food was as good as I've experienced on a cruise ship. We did have a meal in the dining room and it was also better than average. We had a coupe more snacks at the little cafe in the Solarium. Enjoyed most of that, save the pizza. Enchantment only has one specialty dining venue, Chops Grille. We didn't eat there but have in the past. The crew of the Enchantment goes a long way in setting it apart. It's a happy crew of folks from all over the place that go above and beyond. Spent a lot of the time in the casino (don't judge me) and found them to be some of the friendliest on board. I had no bad interactions with any staff throughout the ship. To be fair, the wife and I mostly kept to ourselves and did our own thing. I can't comment too much on the entertainment because we just chilled by the pool and played in the casino. Cruise ship entertainment is really my thing when we don't have the kids with us. Fellow passengers were a very diverse group - I assume that the School holidays from South America drew the large numbers of Argentines and Brazilians to this particular sailing. It was really nice to cruise with such a diverse group - a real departure from what I'm accustomed to. Really enjoyed that aspect of the voyage. On paper this itinerary was perfect - very little sailing and long stints at ports of call. The only bummer, and I can't blame RCI was that our visit to the private island of Cococay had to be scrapped due to high winds. I will give the crew high marks for bumping up the activities and communicating the changes to the itinerary for guests. Nassau - I'm a frequent visitor to Atlantis to spend the day there. We arranged a day pass with our casino host in advance. We had a great time there. Visitors with kids could have made real hay at Atlantis. The resort was less than half full and Aquaventure water park ws a ghost town with no lines. Again, something I'd not seen before. Coco Cay - cancelled :-( It would have been nice if they had made the call earlier so we could stay in Nassau or get to Key West earlier but I assume this is not possible due to ship slip availability at the 2 ports we did visit. Key West - had been here many times so knew what to do once we got there. No need for an organized excursion. We had a great time shopping, people watching and meeting some new friends at Irish Kevin's and Sloppy Joes. I'm a big fan of Key West. Again, don't judge me. Debarkation - we did self service. The line looked daunting but things went pretty smoothly. We were from cabin to cab in about 35 minutes. This was probably my 3rd trip on enchantment and I would still very much recommend it, particularly at this time fo the year, with kids or without because of the things I mentioned above. We will definitely be back. Read Less
Sail Date: January 2018
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting ... Read More
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting freshly ground pepper on your salad. The shows although extravagant, were actually boring. for example the ice show had a child's theme. When in a port of call, many, many of the ships stores and restaurants were closed whereas had they been open, you could have availed yourself to them without huge lines. Even little things like room attendant making towel animals nightly was missing except a 2 times plus gone were the mints that used to appear on your pillows. It was a nice touch, but... We had sound problems with our TV so maintenance was called, it took almost 4 hours for him to appear. Lastly, room service in the morning was either incorrect or missing altogether. Very disappointed. Read Less
1 Helpful Vote
Sail Date: January 2018
We have been on Carnival and NCL and wanted to try Royal Caribbean. I liked the smaller ship, it was easy to navigate. My husband uses a scooter to get around so that's an important factor. I liked that they has tables in the ... Read More
We have been on Carnival and NCL and wanted to try Royal Caribbean. I liked the smaller ship, it was easy to navigate. My husband uses a scooter to get around so that's an important factor. I liked that they has tables in the Windjammer for the disabled that are close to the buffet. The weather was a bit chilly and windy so a lot of the activities were inside in the Centrum which was nice because I could see what was going on from our 7th floor. We ate at the MDR early seating for dinners and the Windjammer for breakfast and lunch. It was nice sitting in a big tables and getting to know other cruisers. All of the food was delicious. The service was great. The entertainment and the comedians were great. We didn't get off the ship for any excursions as we had been to both places before. The ship didn't feel crowded, we didn't have to wait in line very long to get drinks or in the buffet lines. We got the unlimited soda package and it was nice that we could get our pops in the Windjammer and didn't have to go to the bar. I also liked that we were given an isolated glass for our pops so we only had to hand those to the bartender and they didn't have to ring it up which I think saved time. I liked the public bathrooms because they were a good size compared to the other ships we had been on. The adult only solarium was nice because it was inside. We got on and off the ship pretty quick compared to other ships we have been on. The lines went quickly. We both really enjoyed the cruise and will be sailing with Royal Caribbean again. Read Less
Sail Date: January 2018
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, ... Read More
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, a pristine exterior. The ship was great, the room large by any standards (we had an owners suite that that is expected). The staff were brilliant. The food in the huge 3 storey dining room was outstanding every night. It was good if not better than a just about any restaurant I've ever been to and it was always served hot and fresh. How they manage this consistently day in and day out for this many people I don't know. The singalongs in the main dining room where everyone joined in were fabulous. If that couldn't bring a smile to your face then nothing could.The buffet in the windjammer was also outstanding and any criticisms of this are patently unwarranted and all the staff there do a magnificent job and the food was always hot and fresh. Certainly by the number of people there and if the size of their self servings is any guide, everyone on the ship enjoyed it even if they broke their scales when weighing themselves when they got back home! Missed out on a couple of ports due to a cyclone passing through Noumea which the captain thought it wise to avoid heading back home through the tail and I'm sure everyone on board thought that was a very good call. Internet is super expensive as were the drinks when factoring in the exchange rate for AU dollar against US dollar. I'll bet quite a people people got bill shock when they got home and didn't factor in the exchange rate. The crew actively tries to sell drink packages for the cruise for the first few days and a lot of people jumped on, but seriously, when one factors in the exchange rate, paying more than AUD$900 for 10 days of drinking is right up there. One would have to drink more than 10 beers everyday just to break even but it seems lots of people did get ahead. And that is the problem, for me anyway. as it appears RCI is targeting the big drinking, big eating guest and there were a lot of them on board. Maybe Bali not looking so tempting anymore? But to be fair the ship is big enough for just about anyone to find a nook to escape the boisterous crowd on the pool decks. Still overall, a positive experience as all staff were fantastic and the food was great the entertainment was excellent as was the trivia quiz and karaoke. The only issue for me is that targeting the bogan crowd is likely to turn away baby boomers of which there are now a serious number. But hey, if the hard drinking and partying crowd is were the profits are then you can't blame RCI for heading that way. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise because it began in Galveston. Only one family had to fly, the others drove which kept cost down. We enjoyed the warm weather and a trip to Jose Cuervo professional tasting excursion and especially the educational ... Read More
We chose this cruise because it began in Galveston. Only one family had to fly, the others drove which kept cost down. We enjoyed the warm weather and a trip to Jose Cuervo professional tasting excursion and especially the educational part of the tour. The best of the entertainment was the ice show and has improved since we saw it several years ago. Also, the comic juggler Thomas John was a delight and it was clean and well suited for the younger crowd in the audience . I can't say this for the other 2 comics at the early show. Getting around on deck 4 was a chore if you were in a wheelchair. The casino had round of machines in the center of the isle and you had to go around but when chairs were out, you were blocked. Need isle for the disabled and children. Read Less
11 Helpful Votes
Sail Date: January 2018
We took the January 18 4-night Western Caribbean cruise on Independence of the Seas from Fort Lauderdale. There were 4 of us: my wife and me, and my 100-year-old dad and his friend. It was the first cruise for my dad's friend, but the rest ... Read More
We took the January 18 4-night Western Caribbean cruise on Independence of the Seas from Fort Lauderdale. There were 4 of us: my wife and me, and my 100-year-old dad and his friend. It was the first cruise for my dad's friend, but the rest of us have cruised many times before, on both Royal Caribbean and other cruise lines. It was our first time on a Freedom Class ship. We chose this itinerary because we wanted a short cruise (we didn't know how my dad would hold up). We had a good time, but there's was nothing special about this cruise, and we've had better cruise experiences on other cruise lines. We arrived at the pier just before 12:30, which is when they started boarding. The check-in process went smoothly; there were a lot of people, but lines moved quickly. Staterooms weren't available until 1:30, so we went to the Windjammer for lunch (the dining rooms aren't open for lunch during embarkation). The Windjammer was mobbed, and it took us a while to find a table for 4. There was a decent variety of food, and what we had was good. My dad uses a wheelchair or walker to get around, so he and his friend stayed in an accessible outside cabin on Deck 2 (2648). The cabin was very large with a large bathroom, and had a porthole style window about 2 feet in diameter. My wife and I had a balcony room on Deck 8 (8624); the balcony was narrow, but big enough for two of us. Our room, which was about half the size of my dad's, was fine for the two of us, and was pretty quiet. There's a control that lets you choose whether or not to hear public announcements in your room, but we couldn't get it to work (we would hear music but no announcements). Our luggage was delivered to the room by 4:00. One of our suitcases contained bottled water, which technically isn't allowed but is tolerated. We also carried 4 bottles of wine onboard (2 per cabin), although all 4 bottles were for my wife and me. :-) If you bring your own bottles of wine into a public area (such as the dining room), Royal Caribbean says they will charge a $15 corkage fee, but people on the Cruise Critic message boards say this is rarely enforced; we drank our wine in our stateroom. I purchased a VOOM Surf & Stream Wi-Fi package before the cruise (there was a discount for ordering early), for 2 devices. Although Royal Caribbean touts VOOM as the "fastest internet at sea," the service was slow and unreliable everywhere we tried to use it. We used the service on two iPhones and two iPads (but only two at a time); on all devices the Wi-Fi would disconnect periodically, which is a problem if you're relying on Wi-Fi calling or text messaging. Before the cruise, I had installed a VPN app (KeepSolid VPN Unlimited) on all the devices to secure our internet connection, but the VPN app didn't work because the connection was too slow. Note that if you want to switch your VOOM connection from one device to another, you have to explicitly log off the first device (by going to logoff.com in your browser); disconnecting from Wi-Fi or even shutting off the device won't log you out. Unfortunately, there's no better alternative to using VOOM if you need internet access on the ship. The food on the ship was good, but not as good as we've had on other cruise lines. My wife and I had continental breakfast delivered to the room each morning (except the last) so we could eat on the balcony; you could pick a 30-minute window for delivery, and the food always came at the end of that window or later. We had lunch in the Romeo and Juliet main dining room on the two at sea days, and dinner in the same dining room each night of the cruise. On the last morning of the cruise, I grabbed some food and coffee from the Windjammer and brought it back to the room (we would have have breakfast in the main dining room but my wife was sick). My dad and his friend had dinner with us in the main dining room the first two nights, but had the rest of their meals in the Windjammer (they like buffets; we don't). We had the My Time dining option, with no assigned dining times. We never made reservations for dinner, and never had to wait to be seated at our own table (we arrived between 6:30-7:00), even though the ship was full (around 3700 passengers). We were seated at the same table each night, so we had the benefit of having the same dining room staff without having to eat at a fixed time. Our waiter and assistant waiter were very good. The second night of the cruise was formal night. I usually try to avoid formal nights when I can, but I figured my dad and his friend might enjoy dressing up so we brought the appropriate attire. It turns out we didn't need to -- although we saw some people around the ship who were dressed up, the vast majority of other passengers in our dining room were not (some men were even wearing shorts, which aren't supposed to be allowed on any night in the dining room). It doesn't bother me that others weren't dressed up; it only bothers me that I dressed up when I didn't have to. :-) If we take another Royal Caribbean cruise, I'll know better the next time. Although the ship was full, we didn't have trouble finding places to sit on the pool deck during the at sea days, and there was always seating in the main theater. Service at the bars was a bit slow. The Promenade on Deck 5 was like the inside of a shopping mall. The selection and availability of music in the various lounges was not as good as on other ships. The 4 of us attended the shows in the main theater on 3 of the 4 nights: the Welcome Aboard show on the first night (with comedian Miguel Washington), the Horizons Motown show, and Grease; they were all pretty good. We sat at the back of the bottom level, in the area reserved for wheelchairs, and the view was good from there. The only port we visited was Cozumel. My wife and I went to the Nachi Cocom beach club (on our own), which we've done on previous cruises that stop in Cozumel, and my dad and his friend visited the shops at the cruise terminal and had drinks at Margaritaville. On that same day, we started seeing fraudulent charges on my dad's credit card (which he only used at Margaritaville), so it's likely that someone in the restaurant grabbed his card number; we had to cancel the card. On the last night of the cruise, my wife got very sick, with vomiting and diarrhea, chills, aches and pains. On the following morning, I started feeling sick on the way home, though I just felt crappy without the stomach issues. There were no reports of norovirus on our cruise that I know of, so it isn't clear what we had or how we got it (could have been food poisoning), but we're pretty much over it now (2 days later). Disembarkation went fairly smoothly. Our two cabins were originally were assigned different disembarkation times, but I went to Guest Services and got us all the same times. Disembarkation started earlier than scheduled, so we didn't have to wait in a lounge after vacating our cabins at 8:30. Because my dad was in a wheelchair, we were able to bypass much of the line in the terminal. We had to wait a while in line to clear Customs, but actually going through Customs was very quick. From the time we got in line to disembark, it probably took no more than 15-20 minutes to get outside the terminal. Overall, the cruise was okay (except for the getting sick part), but nothing out of the ordinary, so I can't really rate it better than average. My wife and I generally prefer NCL and Princess, but Royal Caribbean had the best itinerary for this particular trip. Although we prefer certain cruise lines to others, we usually choose a cruise based on the itinerary and the ship, rather than the cruise line. Read Less
2 Helpful Votes
Sail Date: January 2018
I chose this cruise for several reasons. We were able to drive to the port, the length of the cruise was perfect and we had never been on a ship of this size. My husband is a paraplegic and uses an electric wheelchair. When I booked the ... Read More
I chose this cruise for several reasons. We were able to drive to the port, the length of the cruise was perfect and we had never been on a ship of this size. My husband is a paraplegic and uses an electric wheelchair. When I booked the cruise, there were no wheelchair accessible cabins available, but I found an Aqua Theatre Suite with a separate bedroom that I was told would work for us. I even rented an electric recliner so he could have comfortable seating when he wanted to be out of the wheelchair. We brought two caregivers, (his regular nurse and her sister), with us to help us get him up in the morning and to bed at night. I brought everything that I thought he'd need, including portable ramps to get him out on the balcony. I spent quite a bit of time on several occasions talking to the accessibility department and gave them the measurements of his wheelchair and was given assurances that the doorways of the suite were even wider than the accessible cabins. Imagine my shock when we arrived at the suite and although he could get through the front door, there was no way he was able to get into the bedroom or out on the balcony. Not only that, there was no way for him to turn around in the room. To get out of the room, he had to back all the way out. I went to guest services in a panic and met Julieta Palma the Assistant Front Desk Manager. She said the ship was pretty full, but she'd see what she could find for us. Within about 15 minutes, she took us up to a Junior Suite which was one room, but was square, so he'd have some room to get around. He was not going to be able to get out on the balcony, though. We decided at that point, that we'd stay on the ship and make the best of it. She told us that by 5:30, she'd know if there was anything better for us. When we went to see her at 5:30, she said she had another option. She then took us to an Owner's Suite, which was wonderful and roomy. It had a separate bedroom with large doorways, a large balcony which he still could not access, but we decided we could live with that. His electric recliner finally caught up with us and we placed it in front of the sliding doors, which worked just fine. From that point on, our trip was just about perfect. He was able to get around the ship on his own. We had good dinners with the two women traveling with us and we were even able to have a private tour of the bridge with the Captain. That was a highlight none of us will forget. The staff was friendly and helpful. The food was good. The drinks were good. The ship, although in need of some refurbishing was fine. The evening shows were first rate. I loved the solarium area and pools there. The weather was good. We did not get off the ship at St. Maarten or San Juan, having been to both before, but we did get off at Labadee and really enjoyed that. So mostly everything worked out and it was a wonderful vacation. I guess my only other complaint was the difficulty of accessing elevators with a wheelchair at certain times of the day. We either tried to be patient or sometimes just got on an up elevator to eventually go down. Now that I know the ropes, I'm hoping we can do this again and I wouldn't hesitate to go on the Oasis again. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we ... Read More
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we would be able to take part in the children's program and have some down time. The kids program was good, and my children usually looked forward to doing it. I could tell the staff looked tired however, and that was a little troublesome. The ship was in good repair mostly and there was quite a bit to do with families, lifeguards were on top of things, and I felt safe on the ship. My biggest complaints were 1. The staff looking completely drained. From the windjammer, to the dining halls and all around the ship, the staff looked like they were ready to get people off the ship. There were a few exceptions to this (one gal from indonesia who greeted us at Windjammer, and the other greeters at Windjammer, a few servers in Windjammer, and a few stateroom attendants, but they looked worn but acted happy). 2. the lack of help and support my parents received during their stay. My dad is in a wheelchair and could have used assistance. He is a proud man and doesn't like to ask for help, nor does my mom, but assistance was rarely offered, and when asked for help (usually by me or my mom), it seemed like we were a bother. This seems completely different than when we cruised in 2008). 3. Our stateroom was not as clean as it should have been. We found items that were left by former passengers that had layers of dust on it. 4. The quality of the destinations. I was surprised that Haiti was actually our best stop. I know the ship is big and can't fit into as many great ports as smaller ships, but it seemed like the Jamaica stop and Cozumel stop were tourist traps. I was pleasantly surprised how good Haiti ended up being in comparison. I was glad that we didn't pay for one of the excursions in Haiti, which was the inflatable play things in the water. Seeing them in person was quite a disappointment. I would have been upset if I spent money on that excursion. 5. The mandatory tipping. With the mandatory tipping, their is no incentive for quality service. While some people may be motivated to give great service because it is what they strive for, others could have cared less. And, if there wasn't an ADDITIONAL tip, the staff scoffed or just passed by you in the future. I have worked as a serve and completely understand the business. And I also understand that cruisers come from different cultural backgrounds and may not know to tip. However, the additional tips that were asked for and almost expected was beyond my understanding. While I would have tipped some, I wouldn't have tipped others. And at the price we paid per person per day for the tips, I wasn't inclined to give any more. I think some of your staff is missing out on great tips, and the others are getting more than their fair share. 6. The food in the dining room-portions were measley. I'm an average sized woman who works out, plus I'm bopping around the ship multiple times a day with the kids. I was HUNGRY! The portions were beyond small, and I was starving. Our last night in the dining room, the assistant waiter asked if there was anything more he could get me, and I said "yes, another plate of this". The taste was great, but the 5 wontons were so small. However, I had been finished for almost 30 mins when he finally asked. It seemed like some nights the wait staff was attentive at the point that they were pushing you out, and other nights they weren't paying attention and you couldn't be there for two hours. Our honeymoon Cruise, we were at dinner for about 1.5hrs-2 hrs and we were attended to, but not at rush lightning speed. Nights where I was hungry, I ended up at the Windjammer. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. Read Less
1 Helpful Vote
Sail Date: January 2018
The ship facilities, the service, the food, the entertainment were all impeccable! Incredible vacation. One of the shows called The Fine Line is the best entertainment show I have seen in my life. The dinner was always delicious with a ... Read More
The ship facilities, the service, the food, the entertainment were all impeccable! Incredible vacation. One of the shows called The Fine Line is the best entertainment show I have seen in my life. The dinner was always delicious with a wide range of gourmet dishes and an exceptional service from the waiters. The buffets for breakfast and lunch are super complete and also with very good taste. The room cleaning was exceptional. All the cruise staff is very attentive and friendly. The Flowrider and The Ultimate Abyss were my favorite attractions. Daily Planners included dozens of activities to participate in (the cruise), and for all ages. The exit and entrance of the ship at the arriving ports was simple.The three places visited were great. My favorite one was San Juan, Puerto Rico, in which I recommend exploring the old city landmarks by yourself. It is truly a beautiful an colorful old city. In St. Thomas we went to a very nice beach called Magens Bay, which I recommend. In Labadee we took a cool jet ski experience and enjoyed the near beaches. All the cruise vacation was exceptional, I would surely recommend it. Read Less
2 Helpful Votes
Sail Date: January 2018
I chose the cruise because I had never embarked from Tampa Port. Unfortunately, there were fog issues and we were delayed in our departure and daylight was limited. I wish I would have asked for a seat by the window in the dining room ... Read More
I chose the cruise because I had never embarked from Tampa Port. Unfortunately, there were fog issues and we were delayed in our departure and daylight was limited. I wish I would have asked for a seat by the window in the dining room but it was an after thought. The food in the dining room was very acceptable and I didn't feel a need to go to any of the Specialty restaurants. The Entertainment was out of this world. I am a diamond member and I would rate this the best I have ever seen. New York couldn't have done any better especially on the last night. I will be back on the ship in March and look forward to seeing a repeat performance. I was in Cabin 4004 and was concerned being at the front of the ship for bad weather. We did have some high waves and the room was comfortable. The negative was the casino. They have card readers that are difficult to use. They are going to be replaced in April, 2018. Read Less
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