Royal Caribbean Canada & New England Cruise Reviews

I never thought I would be disappointed on a cruise BUT our cruise on Serenade of the Seas earned that title. The ship needs an update and in an overhaul approach. We booked an interior stateroom on the 7th floor and decided to bid on an upgraded room. For 380 dollars we were “upgraded” to the 2nd floor (the bottom of the ship”) with a porthole the size of a pie. We could only access our floor ...

After a few years away from cruising for various reasons including a so-so experience on a Christmas cruise on a smaller Royal Caribbean ship, my husband and I decided to give them another shot since we had sailed with them on 6-7 other cruises with them without incident. We booked a 9 night Canada and New England cruise this past September on Liberty of the Seas in a balcony stateroom. From the ...

This ship hasn't been renovated since it was launched in 2009 and it really shows. A cruise ship is a floating hotel. This is like a cheap roadside motel. One that is insanely crowded so you wait in line for everything. Every detail is wrong from the thin, stained towels to the table cloths in the main dining room, also covered in stains. We got to the show 30 minutes early and were turned away ...

We chose this cruise because we thought we would see fall in Canada. We had to change rooms because of the smell, food was atrocious, I was run into at the casino by a staff member, nothing to do at the ports, and came home with covid x2. This is not the Royal Caribbean of the past. Crew members smelled like smoke. The comedian told a viagra joke which we did not find funny. I could not ...

My DH and I chose this cruise since it was leaving near our home port of Boston. We knew the ship was older but since it had been amped in 2019 decided to give it a try. The ship itself is in pretty good condition considering it’s age. The cabin was spacious and clean if a bit outdated. Embarkation was not difficult and we were aboard quickly. When we boarded we entered deck 4 and asked where ...

There were a few good things however the bad significantly outweighed the good. It was way too crowded. The hot tubs and pools were overcrowded. The room was need of repair. Some of the hinges did not work. Also, the service for the room was poor. On one day they did not deliver fresh towels. The food in the windjammer was not great and there was not enough variety. At least the food ...

My family and I have cruised with Royal Caribbean many times and have enjoyed them in the past. However, in recent years the experience has become increasingly subpar and pedestrian. Our recent experience will be our last. Customer service is a thing of the past at Royal Caribbean. There are two statements that are independently true. 1. Royal Caribbean makes mistakes. 2. The staff ...

. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until midnight The coast guard was interested in some cracks in the center. Non mechanical but you wonder. They canceled all shore tours in Boston. Went to Portland and then to Bar Harbor which they canceled because their "life boats" couldn't ...

Most of the food was not fit for wild animals. The eggs Benedict was a hard boiled egg on an english muffin that I couldnt cut with a knife. The hollandaise sauce was a cold goo. The buffet was disgusting and always a line. Never any clean tables to eat at, we had to clean our own or sit outside in 45 degree weather. All of the tables and bar surfaces were dirty with rings from glass and plate ...

This was a dreadful ship. Money money - wanted all the way. Popcorn for the show was $2 Mattress was terrible not one good night's sleep - told the mattress would be replaced at the end of October. Nothing to do for 65+ on the ship but play trivia. Except for 2 good headliner shows the entertainment was BAD. Food terrible the whole cruise. Good service in my time dining - this did ...