This is for a 9 day New England and Canadian cruise. We had an 11AM check in, but were quickly admitted on board 15 minutes ahead of time. Our balcony stateroom on the 8th deck was spacious and comfortable, but on the night of the 70s Promenade "Party" (just a motivation to buy drinks), we heard the bass noises from the 5th deck. Our room steward was very good, even though he forgot to fill up our ...
This was our fourth cruise on Liberty of the Seas, unfortunately the fourth was no where near as good as an experience as the previous 3. We arrive at our assigned check in time and had to wait on line over an hour to check in eventhough we were required to precheck in online. The overall process appeared less organined than in the past. Food quality was poor, most of the time hot food served ...
We booked this 22 months ahead of time. We were unable to get our favorite cabin, JS. We did not like the balcony cabin! Way too small for us. I can't remember how many times we ran into each other between the bed and door.
The Jewel of the Seas is old, built in 2004 and updated in 2016. It needs so much work. Paint peeling, titles cracked, Wi-Fi was almost nonexistent. unless you were in the ...
Service nearly everywhere was very good to outstanding. The waiters we had in the MDR worked very well to get our table of 4 were very well taken care of and consistently out in about an hour and 15 minutes. The head waiter visited our table usually 2-3 times every night. This has NEVER happened before on any ship on any cruise line. We were lucky to see a head waiter 2-3 times the entire ...
The crew is fantastic as always, especially the concierge Sukriti Rai, Sue. She is super nice and will help you with any concerns. I have always had a good experience with the crew. The itinerary was nice seeing New England. Used the hop on hop off bus in Boston, while good, it was a long trip back to ship of about 2 or more hours, so know that. You can use Uber most everywhere if you don't ...
The food was mediocre at best.
The itinerary was why we chose this cruise. I have been around long enough to know that the new, splashy ships have the least interesting itineraries, and the older tired ships have the most interesting itineraries. However, I did not expect the older ship to offer subpar food and experiences.
The salad dressings had no flavor at all, and the soups were just ...
We chose this cruise primarily because of the itinerary. We are not novice cruises, having done over 60 of them. The ship is older, but appears to be well maintained for the most part. Embarktation was slow, stood in line for over an hour before we boarded. We had a balcony cabin that was spacious and featured good storage. Most employees try very hard to please, but overall management is ...
My daughter chose this cruise because it was before the school year started. Young children have many things to do. However, it was very crowded and extremely noisy everywhere. The entertainment was excellent. The casino was very Smokey and unpleasant. They had outdated stools to sit on and very few comfortable chairs. The machines are quite outdated and uninspiring. The video poker inventory was ...
We were looking forward to this cruise, but compared to Mediterranean cruises, the ports were very ordinary.
The cut backs are a major disappointment. While I can deal with only one servicing of your room a day. Gone are kettles to make your morning cuppa, or one in the night when you can’t sleep. The food has been cut back to an unexceptionable level. Who doesn’t like ice cream with a ...
Could have added an extra port or two . We had one day at sea between both Halifax and Boston and Boston and Newark when it's only 8 hours direct. Could have added Lisbon or Vigo.
Entertainment not that great, they spent $6 million on the two 70 theatre rotating tv screens when they could have made the dance floor twice as big. The Esplanade poor set of shops mainly jewelry and watches. No ...